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Chapter 10: WORKING WITH PRINTERS 2
THE WINDOWS SERVER 2003 PRINTER MODEL
Locally attached printers Printers that are connected to a physical port on a print server, such as a USB or parallel port
Network-attached printers Connected directly to the network
Chapter 10: WORKING WITH PRINTERS 7
DEPLOYING A SHARED PRINTER
Install the printer on the print server
Create a printer share on the print server
Connect the clients to the print server
Chapter 10: WORKING WITH PRINTERS 10
CONNECTING CLIENTS TO A PRINT SERVER
Using the Add Printer Wizard
Browsing in Windows Explorer
Searching in Active Directory
Chapter 10: WORKING WITH PRINTERS 20
MONITORING PRINTERS
Monitoring print queues
Redirecting print jobs
Using the Performance Console
Using Event Viewer
Auditing printer access
Chapter 10: WORKING WITH PRINTERS 22
REDIRECTING PRINT JOBS
Reduces the impact of a failed printer
Enables users to continue printing without reconfiguration
Destination printer must use the same driver type as the original
Chapter 10: WORKING WITH PRINTERS 26
TROUBLESHOOTING PRINTERS
Troubleshooting procedures can include one or more of the following:
The application that is attempting to print
The logical printer on the computer on which the application is running
The network connection between the client and the logical printer on the server
The logical printer on the server (spooler, drivers, security settings, and so forth)
Chapter 10: WORKING WITH PRINTERS 27
TROUBLESHOOTING PRINTERS (continued)
The connection between the print server and the printer
The printer itself—its hardware, configuration, and status
Chapter 10: WORKING WITH PRINTERS 28
IDENTIFY THE SCOPE OF FAILURE
Determine if failure is confined to a single application
Determine if failure is confined to a single workstation
Determine if failure is confined to a single user account
Determine if failure is confined to a single print device
Determine if failure is confined to a single print server
Chapter 10: WORKING WITH PRINTERS 29
TROUBLESHOOTING PROCEDURES
Verify that the print client can connect to the print server
Verify that the printer is operational
Verify that the printer can be accessed from the print server
Verify that the print server’s services are running
Chapter 10: WORKING WITH PRINTERS 30
SUMMARY
The printing architecture in Windows Server 2003 is modular, consisting of the physical printer, a print server with a shared, logical printer connected to the physical printer through a local or network port, and a logical printer on a client that connects to the shared, logical printer on the print server.
A local printer is one that supports a printer directly attached to the computer or attached to the network.
Shared printers are published to Active Directory. The Add Printer Wizard is used to add a logical
printer.
Chapter 10: WORKING WITH PRINTERS 31
SUMMARY (continued)
A single logical printer can direct jobs to more than one port, creating a printer pool.
A single physical printer can be served by multiple logical printers, each of which can be configured with unique properties, drivers, settings, or monitoring characteristics.
The print queue window, event logs, and performance counters enable you to monitor printers for potential signals of trouble and for utilization statistics.