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11
Inova Health System
Evidence-Based Design: Inova Fairfax Hospital’s Journey
September 16, 2009
Reuven Pasternak, MDChief Executive Officer
Inova Fairfax Hospital CampusExecutive Vice President for Academic Affairs
Inova Health SystemFalls Church, VA
22
Evidence-Based Design: Inova Fairfax Hospital’s Journey
• Objectives
— At the conclusion of the presentation, the participant should be able to describe:
1. At least 3 ways Inova Fairfax Hospital is incorporating evidence-based design elements to enhance patient safety and quality of services delivered.
2. The impact of evidence-based design on clinicians.
3. The role of clinicians in planning the building to reflect evidence-based design.
33
Inova Fairfax Hospital: Unique Role in the Community
• 833 licensed beds + COPN for 43 obstetrical beds
• Only Level 1 Trauma Center in Northern Virginia
• Fourth highest birth rate in the United States
• Highest level of neonatal intensive care in Northern Virginia
• Only Obstetrics-Gynecology Clinic for disadvantaged expectant mothers in Fairfax County
• Only dedicated heart and vascular care hospital in the area
• Highest level of critical care, including organ transplants / neurosurgery
• Key provider of medical education and research
44
Inova Fairfax Hospital: Unique Service for the Community
Named a HealthGrades America’s 50 Best Hospital™ for 2009
One of only 6 nationally accredited Primary Stroke Centers in Virginia
Received national Magnet Recognition for Excellence in Nursing Quality for the last 10 years
One of five AA+ rated healthcare organizations in the country
5
• Main patient care tower:— over 40 years old
— lacks private rooms
— inadequate mechanical
and electrical systems
• Patient rooms are significantly undersized for current patient and family needs.
5
The Need: Impetus to Begin a Journey
66
The Need: Impetus to Begin a Journey
• Unclear wayfinding (locating services)
• Women’s services significantly outgrew the current facility capacity
77
1,076 1,171 1,253 1,319 1,347 1,376
335360
377392 403 414247
301354
410 449 469
400
469
519549
582614
-
500
1,000
1,500
2,000
2,500
3,000
2005 2010 2015 2020 2025 2030
Po
pu
lati
on
in 0
00
s
PrinceWilliam/Manassas -up 214K
Loudoun - up 221K
Alexandria/Arlington -up 78K
Fairfax/Falls Church- up 300K
The Need: Population Growth
88
The Need: Aging Population
237,334
153,920
239,009
182,637
0
50,000
100,000
150,000
200,000
250,000
300,000
0-17 18-44 45-64 65+
99
The Need: Demand for Obstetrics
OB Deliveries at Inova Fairfax Hospital1986-2030 (projected)
7,899
11,74413,000
14,500
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
1986 2006 2020 2030
1010
What is Evidence-Based Design (EBD)?
Center for Health Design (CHD) defines EBD as:
“The deliberate attempt to base building decisionson the best available research evidence with the goal of improving outcomes and of continuing to monitor the success or failure for subsequent decision-making.”
(Ulrich et. al. 2004)
11
Inova Health System: Mission, Vision, Beliefs
M I S S I O NTo improve the health of the diverse community we serve
through excellence in patient care, education and research.V I S I O N
To be the best health care system in the world.B E L I E F S
Trust. Respect. Compassion. Empowerment. Integrity. Partnership. Quality. Value.O U R C O M M I T M E N T S
Innovative Excellence. Caring about People. Community.
Excellence in health care, education
and research
P A T I E N T C E N T E R E D C A R E
CONTINUOUS QUALITY IMPROVEMENTVISION ● BELIEFS
MISSION ● COMMITMENTSMISSION ● COMMITMENTS
QUALITY
SERVICE
COST
PEOPLE
GROWTH
COMMUNITY
1212
Evidence-Based Design Elements: Linkage to Pillars
1313
Inova Fairfax Hospital
1414
Evidence-Based Design: The Journey with Eyes Wide Open
• Effects of healthcare environmental design on medical outcomes
— What does the literature reveal?
1515
Evidence-Based Design Wheel (Geboy, L., 2007. Healthcare Design 7(2): 41-42)
1616
How Strong is the Evidence? Examples of Environmental Properties that Affect Outcomes
• Single versus double rooms
• Noise
• Windows versus no windows
1717
Single vs. Double Rooms: Safety
• Single rooms have lower infection rates than semi-private rooms or open bays (Van Enk and Nyirenda)
• Fall rate decreases in single rooms (Brandis)
— Falls reduced 75% at Clarion Methodist Hospital by changing double rooms to single rooms
— Wide bathroom doors prevent falls
• Room transfers are associated with increased medical errors — Due to communication discontinuities between staff
1818
Single vs. Double Rooms: Nurses Prefer Single Occupancy Rooms
• Nurses favor single-occupancy rooms (Chaudhury, Mahmood, Valente, 2006)
— Flexible family accommodation
— Suitable for patient exams
— Higher patient comfort level
— Improved patient recovery rate
— Lower rates of medication errors
— Less probable diet mix-ups
1919
Single vs. Double Rooms: Patient Satisfaction/Costs
• Roommate can be source of stress (Ulrich, 2004)
• Higher patient satisfaction (Press Ganey)
• Confidentiality / Privacy (Pease and Finlay, 2002)
— Reduced embarrassment
— Opportunity for family members to participate in care
— Avoidance of upsetting other patients
• Incompatibility among roommates leads to costly room transfers (Pebble Project-Bronson Methodist)
2020
Single vs. Double Rooms: Noise
• Noise negatively impacts outcomes— Widespread annoyance among patients and perceived
stress in staff (Hilton, Bayo, Garcia and Garcia)
— Sleep loss / sleep fragmentation (Yinnon, Hilton, Berg)
— Increased blood pressure (Yinnon, Hilton)
• Noise level is a greater problem in double rooms— More frequent at higher levels
— Noise results from roommate, family of roommate, staff attending roommate
— Stressful for patients and caregivers
2121
Florence Nightingale on Light, 1860
“Second only to fresh air… I should be inclined to rank light in importance for the sick. Direct sunlight, not only daylight, is necessary for speedy recovery… I mention from experience, as quite perceptible in promoting recovery, the being able to see out of a window, instead of looking against a dead wall…”
– Notes on Nursing.: What It Is and What It Is Not, 1860.
2222
Windows Versus No Windows
• Absence of windows linked with high anxiety rates and depression (Keep et al., Parker and Hodge)
• Lack of windows may aggravate sensory deprivation (Ulrich)
• Employees with views of nature report: (Leather et al.)— Less stress
— Better health status
— Higher job satisfaction (less turnover)
2323
Evidence-Based Design: Staff Involvement
• Clinical User Groups provide “Operational Flow”
— Involved front-line staff
— Involved physicians
• Clinical partnership with Global Operations Teams
2424
Patient Room Configuration
Hill RomRoom Builder Workshop
2525
Hill Rom Room Builder Workshop
STAFF ZONE
PATIENT ZONE
FAMILY ZONE2626
Private Medical/Surgical Patient Room
STAFF ZONE
PATIENT ZONE
FAMILY ZONE2727
Critical Care Patient Room
2828
The Journey: Beyond the Built Environment
• Evidence-Based Design: Focus on complexity of work environment, physical space, and technology
— How do we enable the provider to spend more time at the bedside?
2929
Leveraging Technology: Impacting the Built Environment
• University of Pittsburgh Medical Center Shadyside Smart Room™ technology
— Patient involvement (patient education, discharge instructions)
— Alerts (time for repositioning, patient on “falls precautions”)
— Simulation: experimentation before implementation
3030
Evidence-Based Design: Sustainable Journey
• Environmental Mission Statement
— Inova Health System is committed to establishing an environmental program that contributes to a safer and healthier environment for our patients, employees and community. We will work diligently to develop a comprehensive environmental program for this healthcare system which is world class with sustainable and measureable outcomes.
• Project is registered with United States Green Building Council
— LEED certification at Silver level is anticipated
31
Sustainable (Green) Design Principles
What is “Green” Design?• Design and construction practices that significantly
reduce or eliminate the negative impact of buildings on the environment and occupants in six broad areas:
— Sustainable Sites
— Water Efficiency
— Energy and Atmosphere
— Materials and Resources
— Indoor Environmental Quality
— Innovation in Design
32
The Journey: Current State
• Economy dictated new footprint
— Project redesigned to reflect ability to secure bonds / loans
• Previous work to incorporate EBD has proved invaluable
• Construction start date is July 2010
3333
INOVA Fairfax Hospital - South Patient Tower
3434
Inova Fairfax Hospital - South Patient Tower/ Women’s Hospital
Inova Fairfax Hospital South Patient Tower and Women’s Hospital
353535
Inova Fairfax Hospital - South Patient Tower & Women’s Hospital
“Green” Concepts
Inova Fairfax Hospital South Patient Tower and Women’s Hospital
36
The Journey: Lessons Learned
• Evidence-Based Design principles must be incorporated into the organization’s mission, values, beliefs in order to gain traction
• User-input, while time consuming, ensures the organization has sought opinions of those who will provide healthcare.
37
Another Journey: Visit to China
• Lessons learned