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Mayonlyprintwithpermission. www.motherjourney.com
CopyrightMotherJourney/LaurelWilson2018 1
SocialMediaandthePregnantandBreastfeedingIndividualHandoutByLaurelWilson,IBCLC,RLC,BSc,CLE,CCCE,CLDSocialmediahasproventobethemainwayMillennialparentscommunicateandgethealthcareinformationandyetprivacypracticesandguidelinesforhealthcareuseofsocialmediaislagging.Toaddtothis,artificialmilkcompaniesareusingsocialmediaagainsttherecommendationoftheWHOInternationalMarketingofBreastmilkSubstitutestotheiradvantagewhichisincreasingmisinformation.Manyhealthcareproviderswishtoutilizesocialmediatoengage,education,informandinteractwiththeirpatientsandpatientstobe.However,duetoalackofdistinctguidelineandmisunderstandingaboutprivacypracticeswithsocialmedia,manyhealthcareprovidersareunknowinglysharingpersonalandprivatehealthcareinformation.Thispresentationoffersanunderstandingofthemostcommonsocialmediaplatforms,explorationofhowmillennialsusesocialmedia(particularlyduringpregnancyandlactation),howartificialmilkcompaniesareusingsocialmedia,andhowhealthcareprofessionalscanusesocialmediaeffectivelyandethically.Objectives:
• Identifyatleastthreewaysparentsareusingsocialmediaduringtheirpregnancy,labor,andearlyparenting.
• Identifytwopositiveandnegativeimpactsofsocialmediaonpregnantandbreastfeedingindividuals.
• Listtwowaystointeractwithnewparentsonsocialwithoutcompromisingprivacy.
KeyTakeawaysonMillennialSocialMediause:Ifyoucanonlychooseoneplatform–chooseFacebook,1.47Billionmonthly
users.However,thesecondmostactiveuseisYouTube,followedbyInstagram.
Withyoungmoms,ages18-24,useofSnapchatandInstagramarehigh.GettoknowMillennials–75%ofallbirths,85%ofallfirsttimebirths
• 95%internettoaccesspregnancyinformation• 89%unemployedwomenusedinternettoaccesshealthcare
information• 76%ofwomenhadasmartphone• 59%ofsmartphoneownersusedpregnancyapps
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CopyrightMotherJourney/LaurelWilson2018 2
46%ofMillennialstrustotherparents,only35%trusttheexpertsMillennials=Equity/Inclusivity/UnityPrefercellsphones,textingandIMoverfacetofaceandemail.Theyareeschewingcomputersandlaptopsforsmartphonesandtablets.Oncepregnant,socialmediausechanges–movetowardssocialmedialikeFacebook,Pinterest,andParentWebsites(BabyCenter,TheBump,Babble)
UsingSocialMediatointeractwithMillennials:Millennialsappreciateequity/inclusivity/unity.Keepyourinteractionparticipantcentered.Focusonmobile,notemail;testoverphonecalls.9outof10momsgloballyownasmartphone.WhoDoMillennialsTrust?____________________________________SocialMediaasEducationPinterest-RealityVs.FailFacebook• Pros
• Feelconnectedtopeers• Easytoaccess• Mobileaccess• Anonymityforquestions• Support24/7
• Cons• Mommyshaming• Trolling• Misinformation• Incompleteinformation
APPS• Pros
• Easy• Convenient• Cheap
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CopyrightMotherJourney/LaurelWilson2018 3
• Alwaysavailable• Cons
• Sponsorships• Accuracy• Lackofconnection
Shedoesnotwanttobemarketedto,insteadshare:
• Stories• Makeherlaugh• Inspireher• Givehertips• Givehersomethingshewants
Don’tUseStockImages–MakeitPersonal,REALPHOTOS!Hashtagit#-memoriable,alwaysuse,researchit,short,consistentToolsforToday
• YouTube/Vimeo• FaceboookLive• FacebookPrivateGroups• Podcasting• TwitterParty/Chat
APPStohelpyoumakeinterestingsocialmediacontent:
• Canva.com–makeanygraphic• Quozio.com–quoteandgo• Pinstamatic.com–boardsonpinterest• Infogr.am–forinfographics
TipsforFacebook:
• Makeabusinesspage!• Filleverythingout!• Keeppoststoaminimum,maxof2aday.• Analyzeyourdata!• Interact!Like,share,likesomemore.• Videos,videos,videos• Beengaging-Polls,tellstories,postvideos,sharetips• Autoshareontwitter
TipsforPinterest:
• Followrelatedboards• Usegeneral,highlysearchableterms• Createpinterestcommunitywherepeoplecanaddpins
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CopyrightMotherJourney/LaurelWilson2018 4
• Useevergreen(nottimely)contentforforeverreposts• Createboardsbasedonyourbirthyinterests• Autoshareontwitter
TipsforTwitter:
• Followrelatedaccounts• Multipletweets3Xmin• Usehashtags,popularones• Makepostsrewteetable• Thankpeoplewhentheyfollowyou• Tweetphotos–moreengagement.• Mustrespondorengage!
TipsforBloggers:
• Actuallywriteblogs-frequently• Don’tdisablecomments.Reply.• Askotherstoguestblog• Crosslinkwithinyourcontent.• Useimages,especiallyvideos.• Postiteverywhere!• UseFeedly–Digest
TipsforInstagram
• Makeitbusinessrelated• Publishatleastonceperweek• Focusoncontentnotlength• Use@mentionsforhigherengagement• Haveaseparatebusinesspage• Usehashtags
PrivacyProtectionHints:
• Privacy–cannotdiscloseinfowithoutpatientauth,donotpostanythingthatcouldpotentiallybeusedtoidentifyapatient,includingphotos
• FraudandAbuse–cannotusesocialmediaforgive-awaysthatcouldenticereferralsthatarereimbursedbyMedicareandMedicaid(evendoulasorLC’swhousereimbursement)
• LicensureandMedicalAdvice-becarefulaboutofferingadviceifyouarelicensed,asifyour“advice”isusedbysomeoneinastate/countywhereyouarenotlicensedyoucangetintotrouble
[email protected]/motherjourneylaurelwilsonTwitter.com/linfinitee
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