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May only print with permission. www.motherjourney.com Copyright MotherJourney/Laurel Wilson 2018 1 Social Media and the Pregnant and Breastfeeding Individual Handout By Laurel Wilson, IBCLC, RLC, BSc, CLE, CCCE, CLD Social media has proven to be the main way Millennial parents communicate and get healthcare information and yet privacy practices and guidelines for healthcare use of social media is lagging. To add to this, artificial milk companies are using social media against the recommendation of the WHO International Marketing of Breastmilk Substitutes to their advantage which is increasing misinformation. Many healthcare providers wish to utilize social media to engage, education, inform and interact with their patients and patients to be. However, due to a lack of distinct guideline and misunderstanding about privacy practices with social media, many healthcare providers are unknowingly sharing personal and private healthcare information. This presentation offers an understanding of the most common social media platforms, exploration of how millennials use social media (particularly during pregnancy and lactation), how artificial milk companies are using social media, and how healthcare professionals can use social media effectively and ethically. Objectives: Identify at least three ways parents are using social media during their pregnancy, labor, and early parenting. Identify two positive and negative impacts of social media on pregnant and breastfeeding individuals. List two ways to interact with new parents on social without compromising privacy. Key Takeaways on Millennial Social Media use: If you can only choose one platform –choose Facebook, 1.47 Billion monthly users. However, the second most active use is You Tube, followed by Instagram. With young moms, ages 18-24, use of Snapchat and Instagram are high. Get to know Millennials – 75% of all births, 85% of all first time births 95% internet to access pregnancy information 89% unemployed women used internet to access healthcare information 76% of women had a smartphone 59% of smartphone owners used pregnancy apps NOTES

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CopyrightMotherJourney/LaurelWilson2018 1

SocialMediaandthePregnantandBreastfeedingIndividualHandoutByLaurelWilson,IBCLC,RLC,BSc,CLE,CCCE,CLDSocialmediahasproventobethemainwayMillennialparentscommunicateandgethealthcareinformationandyetprivacypracticesandguidelinesforhealthcareuseofsocialmediaislagging.Toaddtothis,artificialmilkcompaniesareusingsocialmediaagainsttherecommendationoftheWHOInternationalMarketingofBreastmilkSubstitutestotheiradvantagewhichisincreasingmisinformation.Manyhealthcareproviderswishtoutilizesocialmediatoengage,education,informandinteractwiththeirpatientsandpatientstobe.However,duetoalackofdistinctguidelineandmisunderstandingaboutprivacypracticeswithsocialmedia,manyhealthcareprovidersareunknowinglysharingpersonalandprivatehealthcareinformation.Thispresentationoffersanunderstandingofthemostcommonsocialmediaplatforms,explorationofhowmillennialsusesocialmedia(particularlyduringpregnancyandlactation),howartificialmilkcompaniesareusingsocialmedia,andhowhealthcareprofessionalscanusesocialmediaeffectivelyandethically.Objectives:

• Identifyatleastthreewaysparentsareusingsocialmediaduringtheirpregnancy,labor,andearlyparenting.

• Identifytwopositiveandnegativeimpactsofsocialmediaonpregnantandbreastfeedingindividuals.

• Listtwowaystointeractwithnewparentsonsocialwithoutcompromisingprivacy.

KeyTakeawaysonMillennialSocialMediause:Ifyoucanonlychooseoneplatform–chooseFacebook,1.47Billionmonthly

users.However,thesecondmostactiveuseisYouTube,followedbyInstagram.

Withyoungmoms,ages18-24,useofSnapchatandInstagramarehigh.GettoknowMillennials–75%ofallbirths,85%ofallfirsttimebirths

• 95%internettoaccesspregnancyinformation• 89%unemployedwomenusedinternettoaccesshealthcare

information• 76%ofwomenhadasmartphone• 59%ofsmartphoneownersusedpregnancyapps

NOTES

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46%ofMillennialstrustotherparents,only35%trusttheexpertsMillennials=Equity/Inclusivity/UnityPrefercellsphones,textingandIMoverfacetofaceandemail.Theyareeschewingcomputersandlaptopsforsmartphonesandtablets.Oncepregnant,socialmediausechanges–movetowardssocialmedialikeFacebook,Pinterest,andParentWebsites(BabyCenter,TheBump,Babble)

UsingSocialMediatointeractwithMillennials:Millennialsappreciateequity/inclusivity/unity.Keepyourinteractionparticipantcentered.Focusonmobile,notemail;testoverphonecalls.9outof10momsgloballyownasmartphone.WhoDoMillennialsTrust?____________________________________SocialMediaasEducationPinterest-RealityVs.FailFacebook• Pros

• Feelconnectedtopeers• Easytoaccess• Mobileaccess• Anonymityforquestions• Support24/7

• Cons• Mommyshaming• Trolling• Misinformation• Incompleteinformation

APPS• Pros

• Easy• Convenient• Cheap

NOTES

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• Alwaysavailable• Cons

• Sponsorships• Accuracy• Lackofconnection

Shedoesnotwanttobemarketedto,insteadshare:

• Stories• Makeherlaugh• Inspireher• Givehertips• Givehersomethingshewants

Don’tUseStockImages–MakeitPersonal,REALPHOTOS!Hashtagit#-memoriable,alwaysuse,researchit,short,consistentToolsforToday

• YouTube/Vimeo• FaceboookLive• FacebookPrivateGroups• Podcasting• TwitterParty/Chat

APPStohelpyoumakeinterestingsocialmediacontent:

• Canva.com–makeanygraphic• Quozio.com–quoteandgo• Pinstamatic.com–boardsonpinterest• Infogr.am–forinfographics

TipsforFacebook:

• Makeabusinesspage!• Filleverythingout!• Keeppoststoaminimum,maxof2aday.• Analyzeyourdata!• Interact!Like,share,likesomemore.• Videos,videos,videos• Beengaging-Polls,tellstories,postvideos,sharetips• Autoshareontwitter

TipsforPinterest:

• Followrelatedboards• Usegeneral,highlysearchableterms• Createpinterestcommunitywherepeoplecanaddpins

NOTES

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• Useevergreen(nottimely)contentforforeverreposts• Createboardsbasedonyourbirthyinterests• Autoshareontwitter

TipsforTwitter:

• Followrelatedaccounts• Multipletweets3Xmin• Usehashtags,popularones• Makepostsrewteetable• Thankpeoplewhentheyfollowyou• Tweetphotos–moreengagement.• Mustrespondorengage!

TipsforBloggers:

• Actuallywriteblogs-frequently• Don’tdisablecomments.Reply.• Askotherstoguestblog• Crosslinkwithinyourcontent.• Useimages,especiallyvideos.• Postiteverywhere!• UseFeedly–Digest

TipsforInstagram

• Makeitbusinessrelated• Publishatleastonceperweek• Focusoncontentnotlength• Use@mentionsforhigherengagement• Haveaseparatebusinesspage• Usehashtags

PrivacyProtectionHints:

• Privacy–cannotdiscloseinfowithoutpatientauth,donotpostanythingthatcouldpotentiallybeusedtoidentifyapatient,includingphotos

• FraudandAbuse–cannotusesocialmediaforgive-awaysthatcouldenticereferralsthatarereimbursedbyMedicareandMedicaid(evendoulasorLC’swhousereimbursement)

• LicensureandMedicalAdvice-becarefulaboutofferingadviceifyouarelicensed,asifyour“advice”isusedbysomeoneinastate/countywhereyouarenotlicensedyoucangetintotrouble

[email protected]/motherjourneylaurelwilsonTwitter.com/linfinitee

NOTES

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