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BlueAccess – Individual Application Status
Viewing Application Status Online
Checking Application Status Online
In this session we will discuss:
• Signing up for BlueAccess.
• Logging on to the Individual Application Status Pages.
• Viewing application status.
• Viewing attachments.
• Contact information.
Sign up for BlueAccess
Before using BlueAccess, you must complete the registration process.
First log on to www.bcbst.com and click on the Register Now link.
Before using BlueAccess, you must complete the registration process.
First log on to www.bcbst.com and click on the Register Now link.
BlueAccess Initial Registration Page
Click on Register as a Broker
Click on Register as a Broker
BlueAccess Registration – Step 1
Please enter your Tax ID and Email Address.
The tax id can either be the agency’s tax id or the
broker’s SSN.
The email address needs to be an address you can
readily access for authentication purposes.
Please enter your Tax ID and Email Address.
The tax id can either be the agency’s tax id or the
broker’s SSN.
The email address needs to be an address you can
readily access for authentication purposes.
BlueAccess Registration – Step 2
This screen confirms the information entered from Step 1. Continue by creating your User Name, Password and Security Question for BlueAccess.
User ID: You must create a user ID. It must be 3-15 characters long and may only contain letters, numbers, and the underscore ( _ ) character.Password: You must choose a password for your account. It must be at least 6 characters long, contain only letters and numbers, and must contain at least 1 letter and 1 number. The password is case-sensitive, so please note your use of upper case and lower case characters.Retype password: You must retype your password for verification.
When complete please click the Continue Button at the bottom of the form.
This screen confirms the information entered from Step 1. Continue by creating your User Name, Password and Security Question for BlueAccess.
User ID: You must create a user ID. It must be 3-15 characters long and may only contain letters, numbers, and the underscore ( _ ) character.Password: You must choose a password for your account. It must be at least 6 characters long, contain only letters and numbers, and must contain at least 1 letter and 1 number. The password is case-sensitive, so please note your use of upper case and lower case characters.Retype password: You must retype your password for verification.
When complete please click the Continue Button at the bottom of the form.
BlueAccess Registration – Step 3
This screen is displayed for you to verify your information.
Your BlueAccess account is created and the next step is for you to authenticate your account.
You will receive an email to activate your new account.
This screen is displayed for you to verify your information.
Your BlueAccess account is created and the next step is for you to authenticate your account.
You will receive an email to activate your new account.
Authentication Email
This is a sample of the email you will receive. Click on the link to activate your BlueAccessAccount.
This is a sample of the email you will receive. Click on the link to activate your BlueAccessAccount.
Broker Registration Confirmation
The link within the email navigates to this screen. Enter your License Number on your Tennessee Insurance License.
If the tax id you used is for an agency, any license number associated with a broker within the agency will suffice.
After reading the Usage Agreement check the checkbox and click the Activate my Account Button.
The link within the email navigates to this screen. Enter your License Number on your Tennessee Insurance License.
If the tax id you used is for an agency, any license number associated with a broker within the agency will suffice.
After reading the Usage Agreement check the checkbox and click the Activate my Account Button.
BlueAccess Registration Complete
Once Registration is complete you will see this screen. You are now able to log into BlueAccess.
Once Registration is complete you will see this screen. You are now able to log into BlueAccess.
Log In to the Broker Secure Area
With the User ID and Password you just created you can log in to the Broker Secure Area from our Home Page – www.bcbst.com
With the User ID and Password you just created you can log in to the Broker Secure Area from our Home Page – www.bcbst.com
BCBST Broker Secure Area
The first screen you will see after you log in will be the Broker Secure Area -- Main Menu.
To check application status click on the more button under Individual Application Status.
The first screen you will see after you log in will be the Broker Secure Area -- Main Menu.
To check application status click on the more button under Individual Application Status.
You should receive a configuration message.
Email Angela Lanier ([email protected]) to configure your user ID.
Please include your Broker # and User ID for BlueAccess in your email.
You should receive a configuration message.
Email Angela Lanier ([email protected]) to configure your user ID.
Please include your Broker # and User ID for BlueAccess in your email.
BCBST Individual Application Status-First Time Logging In
Log In to the Broker Secure Area
After you receive a confirmation email that your user ID has been configured, log back in to BlueAccess from our home page --www.bcbst.com
After you receive a confirmation email that your user ID has been configured, log back in to BlueAccess from our home page --www.bcbst.com
BCBST Broker Secure Area
On the Main Menu, click on the more button under Individual Application Status.
On the Main Menu, click on the more button under Individual Application Status.
You are now in the Individual Application Status Portal.
This screen will allow you to search for applications and see the most recent applications and their status.
You are now in the Individual Application Status Portal.
This screen will allow you to search for applications and see the most recent applications and their status.
BCBST Individual Application Status
View Attachments
To view the attachments and documents related to this application click on the applicant’s name hyperlink.
To view the attachments and documents related to this application click on the applicant’s name hyperlink.
Broker Contact Documents
Click on the document hyperlink to view the document.
Click on the document hyperlink to view the document.
Sample Face Page
Forgot Your Password?
Forget Your Password?
Reset it on our home page.
Click on the Forgot/Reset Password Link
Forget Your Password?
Reset it on our home page.
Click on the Forgot/Reset Password Link
Individual Product Map
Questions? - For additional information please contact the coordinator for your region.
Questions? - For additional information please contact the coordinator for your region.
Technical Question?
Angela LanierMarketing Consultant – Marketing TechnologyIndividual Products Systems Administration
BlueCross BlueShield of TennesseeOne Cameron Hill Circle – CH 2.5Chattanooga, TN 37402-2555
Toll Free: (888) 318-6820 Option 3Direct: (423) 535-3215Fax: (423) 591-9053Email: [email protected]
