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ChangeDirector® UK LtdThe AtriumCurtis RoadDorkingSurrey RH4 1XATel. 01306-646470Fax [email protected]
©ChangeDirector UK Ltd 2002-2010
ChangeDirectorOverview Presentation
February 2010
©ChangeDirector UK Ltd 2002-2010Page 2
What is ChangeDirector?
ChangeDirector is a web based PPM tool that enables organisations to
govern portfolios of change investments thereby improving the
planning & execution of strategy and maximising the ROI.
©ChangeDirector UK Ltd 2002-2010Page 3
Strategy Planning & Execution – A Macro View
Strategy planning and execution includes:– Optimising the portfolio
of change initiatives– The successful delivery
of change through projects & programmes
– The management of performance including KPIs and Risks
Maximising the Benefits of change in a connected way is critical
PeopleProcess
TechnologyInfrastructure
ProjectsProgrammesResources
Budgets
Strategy
ChangeImpacts
MeasuresKPIsRisks
Objectives
PortfoliosBenefits,
ValueRoI
Ops. / BAU Change
©ChangeDirector UK Ltd 2002-2010Page 4
Context - Linking Strategic Planning to Execution
Defining Strategy
DeliveringCapability
Achieving Results
Portfolio & Benefits
Management
Strategy &Performance Management
Project &Programme Management
Closing the gap between strategy &
execution
©ChangeDirector UK Ltd 2002-2010Page 5
The Change Lifecycle – Aligned with MSP/PRINCE2TM
Strategy & PerformanceManagement
Project & Programme
Management
Portfolio, Benefits, Resource & Cost
Management
Strategising
Measuring
Closing
Managing & Controlling
Initiating
Starting
Initiated Projects, Mobilised
Resources
Completed Products &
Deliverables
Approved Business
Cases
Forecast & Actual
Performance Gaps
Baseline Bus Plan, Project
Mandates
Acceptance & Handover
Delivery
Pre-Delivery
Post Delivery
©ChangeDirector UK Ltd 2002-2010Page 6
Example Governance Report - Investment Appraisal
?High CostLow Value
PauseDecision
HoldDecision
Go Decision
s
AccelerateDecisions
©ChangeDirector UK Ltd 2002-2010Page 7
The Potential to Maximise ROI is Huge
More & sustained benefits = 5% TPV
Better deliveryperformance &
productivity = 5% TPV
Greater visibilityof benefit plans & status
to the business= 10% TPV
ROI
Time
Better & more timely investment
decisions = 10% TPV
Huge Potential
Gains
TPV = Total Portfolio Value
©ChangeDirector UK Ltd 2002-2010Page 8
ChangeDirector® v3.6 Solutions & Capabilities
Strategy & Governance
Portfolio Management
Benefits & Performance Management
Project & Programme Management
Cost & Resource
Management
Process Streamlining &
Automation
· Strategic alignment
· Strategy mapping· Investment
appraisal· What-If Analysis· Dependency
Management· Portfolio reporting
& dashboards · Value contribution
& ROI reports
· Measure & KPI reporting
· Structured & calculated measures
· Balanced scorecards· Benefit mapping· Cost benefit analysis· Business change
planning· Stakeholder
management & reporting
· Benefit tracking & reporting
· Project Mandates· Project planning &
initiation· Delivery & product
management· Risk & Issue
Management· Quality management· Project &
Programme reports & dashboards
· Self calibration· MS Excel & Word
integration· Workflow
management· Project & delivery
approvals· Quality gate
workflows· Escalations &
reminders· Automatic report
distribution
· Budget allocations & commitments
· Resource & cost estimating
· Load v capacity planning
· Work assignments & fulfilment
· Utilisation reporting
· Financial reporting & dashboards
©ChangeDirector UK Ltd 2002-2010Page 9
Reference – Etihad Airways
Needed a world class solution for project portfolio & benefits management that covered the strategy planning & execution lifecycle
10 year investment portfolio of $200bn– Infrastructure projects – Aircraft, IT, Facilities, Airfield– Divisional projects – Operations, Cargo, HR, Marketing and Finance
Requirements for an integrated portfolio & benefits management solution– Investment appraisal– Electronic business cases– Approvals and reporting workflow– High quality governance reports & dashboards.
©ChangeDirector UK Ltd 2002-2010Page 10
Reference - Medical Research Council
Background– 28 Programmes– >$1bn per annum investment– 304 Projects (thought only 200)
Requirement– No Existing Framework (a single spreadsheet)– Light Touch Project & Programme Reporting Tool– Resource Assignment & Utilisation Management– Programme & Portfolio Dashboards & Reports
Value– 10mins to get started for PM’s– Reports valued by governance teams– More time for value add reporting by PfO
“We are starting to get good insights to help optimise our Portfolio of investments” – Declan Mulkeen, Head of Research Programme Group
©ChangeDirector UK Ltd 2002-2010Page 11
Reference – Friends Provident
Implemented ChangeDirector as a reporting and governance tool to keep track of projects & programmes.
This included – annual budget allocations & commitments– business case planning & reporting– financial benefit tracking– resource management– risk management– project & programme status reporting.
The software has helped to reduce bureaucracy and improve reporting & governance practices.
©ChangeDirector UK Ltd 2002-2010Page 12
Case Example - UK Borders
Benefits Management
PoliceBorder &
ImmigrationAgency
HMRC
e-Borders PMO
UK Visas
OtherStakeholders
Phase 1 - Benefit Mapping Q1 08Phase 2 - Tracking & Reporting Q3 08Phase 3 – UAT & Parallel run Q4 08Phase 4 – Go live Q1 2009
“Accenture is delighted that it selected the ChangeDirector software to support the delivery of Benefits Realisation activities on the e-Borders Programme for the UK Border Agency”
Rob Gibbs, Accenture MD,Management ConsultingPublic Service Europe, Africa and Latin America
©ChangeDirector UK Ltd 2002-2010Page 13
Partner Ecosystem
©ChangeDirector UK Ltd 2002-2010Page 14
Testimonials
“ChangeDirector is a portfolio management tool that has programme management and project management functionality. In my view, organisations that use ChangeDirector not only gain a short cut to P3M3 maturity but also do so in an optimal way.” – Andy Murray – Lead Author PRINCE2
“Accenture is delighted that it selected the ChangeDirector software to support the delivery of benefits realisation activities on the e-Borders programme for the UK Border Agency. We selected the tool as best of breed and have been delighted with its ability to fit with the specific requirements of this programme.”– Rob Gibbs, Managing Director – Accenture Management Consulting, Public
Service Europe, Africa and Latin America
©ChangeDirector UK Ltd 2002-2010Page 15
Suggested next steps…
Contact us on +44 (0)1306 646475 for more informationEnquire about a “Proof of Value” assignment.Request a WebEx demonstrationRequest a meeting with us
©ChangeDirector UK Ltd 2002-2010Page 16
Portfolio - Strategy Mapping
©ChangeDirector UK Ltd 2002-2010Page 17
Portfolio – Investment Appraisal
©ChangeDirector UK Ltd 2002-2010Page 18
Project - Benefit Dependency Map
Benefit maps are used to understand cause and effect relationships from technical enablers, the business changes required through to the achievement of benefits and ultimate objectives
Used in workshops with key stakeholders this format helps to clarify the key measures of success and ensure alignment of delivery to project objectives
Maps are created in MS Visio and uploaded to the database.
Map objects are stored in the database and linked to views / reports
©ChangeDirector UK Ltd 2002-2010Page 19
Cost benefit analysis is handled in ChangeDirector with items linked directly to organisational measures. This means that instead of a ‘static / paper’ business case the profiles can be monitored (forecast and actual) against the business case baseline.Additional reports can also be produced across the portfolio or programme or viewed by organisational stakeholder to ensure accountability for benefits is establishedSensitivity analysis could be performed and discount factors changed per project
Project - Business Cases
©ChangeDirector UK Ltd 2002-2010Page 20
Resource Loading
Resource loading v capacity shows commitments and requirements against resource capacity to give an overload viewEnables resource areas to challenge demand and force priorities from the businessIf priorities are not challenged there is a risk of quality issues or delivery failures
©ChangeDirector UK Ltd 2002-2010Page 21
Project - Delivery Dashboards (PDF or MS Word)
By using an integrated repository with key project data maintained (e.g. costs, benefits, RAG, milestones, quality gates, risks and issues) summary reports are a by productChangeDirector supports a unique reporting layout where high quality report formats are compiled using a range of pre-configured and user designed sectionsThese can be generated in PDF or MS Word format and circulated through workflow if required.
©ChangeDirector UK Ltd 2002-2010Page 22
Project - Benefits Tracking & Reporting
Project benefit monitoring at a project level (or others) can be generated using trajectory plots taken from financial and non financial benefit profiles
Red Amber Green could be reported using tolerances against target
Feeds from operational systems are also possible via a simple Excel upload on a list or via XML
©ChangeDirector UK Ltd 2002-2010Page 23
Portfolio - Summary Financial Analysis
The view opposite shows a summary of all business case data at the portfolio levelExecutives appreciate the combination of graphical, tabular and list formats
©ChangeDirector UK Ltd 2002-2010Page 24
Portfolio - Value Contribution Status
The contribution of project benefits can be shown against organisational KPIs, Measures and ObjectivesThis highlights critical benefits and exceptions for management attention
©ChangeDirector UK Ltd 2002-2010Page 25
Online Report, Form & Terminology Calibration