100 DAYS TO EXCELLENCE IN DOING BUSINESS REFORMS

100 DAYS TO EXCELLENCE IN DOING BUSINESS REFORMS

IMPLEMENTATION STRATEGY

High-Level WBG Engagement with the Government of Pakistan on Doing Business Reforms

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Implementation Arrangement – developing and institutionalizing DB Reform engagement in Pakistan

• High-level WBG engagement led to the establishment of a Prime Ministerial Steering Committee and a Doing Business (DB) Secretariat at the Board of Investment to ensure effective implementation of reforms

• Provincial Chief Secretaries heading DB Working Groups in Punjab and Sindh• Two provincial DB Secretariats established• Relevant multi-GP WBG team is providing intensive technical support for each

indicators• More than half of the 100 Days Reforms have been fully implemented, notified

and disseminated through electronic, print and social media• Monitoring of reform implementation is automated in the form of an online

Dashboard managed by the BOI• A strategic communication plan is in place – intensive private sector and media

engagement

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Implementation Arrangement – Federal

Prime MinisterChair

Economic Advisor to PMFinance Secretary

Secretary EADSecretary MOCChairman BOISecretary BOI

Governor State BankChairman FBR

Chairman SECP

BOI- DBReformSecretariat

Monthly Review Meeting to be

Chaired by the PM

Technical Advisory Group

Ongoing Private Sector Consultations

DB Reform Steering Committee

Sindh Chief MinisterChair

Chief SecretaryChairman PnD

Chairperson Sindh Board of InvestmentFinance Secretary

Secretary IndustriesSecretary LaborSecretary Law

Senior Member of Board of Revenue Director General SBCA

DBReformSecretariat


Chaired by the CM



Implementation Arrangement – Sindh ( Karachi is 65% of the DB weighting)


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Implementation Arrangement – Punjab (Lahore is 35% of the DB weighting)

Punjab Chief MinisterChair

Finance MinisterChief SecretaryChairman PnD

Finance SecretarySecretary PnD

Secretary IndustriesSecretary Local Government

Secretary LaborSecretary Law

Chairman PITBDirector General LDA

DBReformSecretariat


Chaired by the CM




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• Unpack tasks into smaller achievable actions• Empower teams to deliver solutions• Escalate to Country Director when you are

stuck• Keep the WBG team fully involved through

WhatsApp to communicate, make decisions and remove bottlenecks to reforms on fast track basis

Agile WBG Approach to DB Reforms

To efficiently and effectively design DB reform solutions and bringing together expertise from

across the World Bank Group

Troubleshooting

Country Director guidance

CD discussion with relevant Secretaries and/or Chief Ministers to

remove bottlenecks

Team discussion

with authorities

Bottleneck identified

Solutions explored and

agreed

Implementation Arrangement – Agile WBG Approach to DB Reforms and Troubleshooting

Leadership and Multi-GP WBG Team

Team Responsibility Unit/GP

Illango Patchamuthu Overall and government relations Country DirectorShabana Khawar Donor relations IFC Principal Country OfficerGabi George Afram Program Leader Pakistan CMUShabih Ali Mohib Program Leader/Peer Reviewer South East Asia CMUMariam Sara Altaf Communication CommunicationAmjad Bashir TTL FCI-IFC Advisory UnitKiran Afzal Co-TTL FCIKiran Afzal Starting a Business FCIReshma Aftab Construction Permits MTIAisha Fariel, Anjum Ahmad Getting Electricity Energy Reshma Aftab Registering Property MTISarmad Sheikh Getting Credit FCIIrum Touqeer, Raul Felix Junquera-Varela Paying Taxes GovernanceRafay Khan Trading Across Borders FCIRahat Ali Dashboard Updates CMUFarhan Hussain Administrative and Logistic support IFC

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Implantation Progress – Lahore10 out of 14 reforms completed, remaining on track

Starting a Business2 Reforms

Construction Permits

4 Reforms

Registering Property4 Reforms

Enforcing Contract*4 Reforms

1. Punjab Business Registration Portal reducing days from 10 to less than five

2. Two business registrations merged: a) Social Security; and b) Labor Department

1. Days reduced from 56 to 18

2. Steps reduced from 7 to 4

3. Ongoing automation

4. Eliminated advertisement for property registration and transfer

1. Elimination of environmental NOC reduced 105 days

2. Overall days reduced from 266 to 168

3. CP information online for transparency

4. One-Window Facilitation

1. Court-annexed ADR Center

2. Three mediation centers opened

3. Automated Case Flow Management System launched at Lahore High Court

4. Pre-trial conference system

* 100 Days + Reforms8

Implantation Progress – Karachi11 out of 15 reforms completed, remaining on track


Registering Property

4 Reforms

1. Sindh Business Registration Portal – Test Phase2. Two business registrations being merged: a) Social Security; and b)

Labor Department

1. Execution and registration of deed from 208 to 104 days

2. Automated registration systems from 6 months to 15 days

3. Binding service standards, complains mechanism

4. Online information has improved transparency of information and procedure 2 – advertisement in newspaper not required (8 days eliminated)

Construction Permits

5 Reforms

1. Reduced procedures from 15 to 102. Reduced 30 days by eliminating

requirement to obtain environmental NOC3. Waster and sewerage connection in 21

days from 60 4. CP information available online for

transparency 5. One-Window Facilitation

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Implantation Progress – Federal


Getting Electricity

1 Reforms

1. Two procedures merged: name reservation and incorporation2. Automation and integration with provincial Business Registration Portals

1. Connection time reduced from 215 to 115 days in Karachi

Trading Across Borders

2 Reforms – in progress

1. E-Payment system for on-line payment of duty, taxes and all other charges using internet, ATM and mobile phones applications – end Februray

2. Modules developed for integrating Plant Protection Department (600 certificates daily) and Animal Quarantine Department. (100 certificates daily) with Customs online portal – WeBOC, by end February

Paying Taxes

1 Reforms - in progress

1. E-payments of social security contributions –system, end February

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DB Reform Secretariat at Pakistan Board of Investment

• Day-to-day coordination of the reforms implementation across Government agencies and Provinces

• Organization of stakeholder consultations, technical workshops, contributor sensitization sessions and media events

• Reforms implementation monitoring through Online Dashboard and monthly reporting to the Steering Committee

• Maintenance of the DB reform implementation website and relevant social media communications profiles

• Distribution of the DB surveys to the selected Government and Private sector contributors

• Preparation of the evidence based DB reform reports for the DB team

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The Online Dashboard – Real Time Monitoring of Reforms

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Communication Action Plan Progress

• Launched DB Dashboard on main Government website• Established a DB Reform Communication Team• Regular media briefings• Engaged with private sector on the reform priorities through workshops,

seminars, etc. • Each agency publishing reform action plan, procedures, costs, time

statistics and other DB related information online• Intensive dissemination of reforms to private sector/contributors through

print, electronic and social medial (cross-linkages between Twitter, Facebook, WhatsApp, etc.)

• Close to 100 news items since the launch of DB 100 Days Sprint• Online feedback mechanism to collect and analyze private sector

experience, the usefulness of reforms and to take corrective measures

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Communication Plan – highlights

Communication Campaign in Punjab

1. Multiple media briefings2. Press release on completion of reforms3. 7 detailed articles in prominent media4. Over two dozen news stories in two months –

coverage by all English and Urdu dailies5. Regular reform updates and DB

methodology sessions with private sector and interested survey contributors

6. Cross-linkages between Facebook and Twitters

Communication Campaign in Sindh

1. Multiple media briefings2. Over 40 news items in one month – coverage

by English, Urdu and Sindhi languages3. 100 Days story covered by 6 major TV

channels in January4. Active Twitter and WhatsApp5. Cross-linkages between Facebook and

Twitters

Active DB Media Engagement by

BOI

1. Sindh Business Registration Portal – Test Phase2. Two business registrations being merged: a) Social Security; and b)

Labor Department

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Communication Plan – Pakistan DB on Twitter

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Communication Plan – Pakistan DB on WB Facebook

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DB in Punjab Online – procedures, time, cost, laws, rules and regulation in public domain

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DB in Punjab on Social Media: over 4k followers on Facebook in one month

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DB in Sindh – communicating through social media

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Knowledge Exchange: learning from Thailand, India and relevant international best practices

Thai Delegation visit to Islamabad, Lahore and Karachi to share their

knowledge and experience with DB authorities in

Pakistan

INDIA

Pakistan’s Three Year DB Reform Strategy and 100 Days Sprint incorporated best practices from India

RUSSIA

Karachi Electricity Supply Corporation was helped to incorporate lessons from Russia on Getting Electricity

DUBAI

Officials from Pakistan visited Dubai Business Registry

New Zealand

Expert review and reform recommendations on Dealing with Construction Permits

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Thank you!

Documents

100 DAYS TO EXCELLENCE IN DOING BUSINESS REFORMS