Report of the Human Resources Committee

10th July 2011Paramaribo, Suriname

AttendeesTheresa Wankin - SecretaryLeon Williams - ConsultantPatricia Braaf - TelesurErwin Knoppel - TelesurLinus Rogers - TSTTLygia Blanca - Telesur

TopicsSkill Set Database for DRP Committee

HR Issues Facing the HR Professional &

CANTO’s Role

How to assist Members to make the Technology

Transition

Mechanisms for meetings

Performance Evaluation at the Secretariat

Action Plans for 2011-2012

Results of Discussions:Meetings:

4 Mandatory meetings per year (2 face to face)

Monthly Conference Calls (1st Wednesdays for

1 hour)

Items deferred to next meeting:

Action Plans for 2011-2012

Performance Evaluation at the Secretariat

Results of Discussions cont’d:Performance Evaluation at the Secretariat:

A system should be synchronized to the direction of CANTO

Any system should include the following elements: Result Orientation Behaviors

Members expectations of the staff should be solicited

Decision Taken: This would be discussed further at the next conference

call

Results of Discussions cont’d:Database Skill Set for DRP Committee:

This issue has the following attributes: Personnel Skill sets Equipment required and or exposed Equipment possibly available The need for the above to be current

Decision Taken: Meeting to be held with DRP committee to:

Obtain a copy of the template developed to date Determine the purpose of the Database Fine tune the role the HR Committee can play to assist the

DRP committee

Results of Discussions cont’d:HR Issues Facing the HR Profession and CANTO’s

Role:How do organizations “Refresh Employees”?Where should the HR role be positioned:

Leading Edge? Lagging Edge?

How does HR help organizations keep pace with Technological changes?

What is the HR Budget? Training only? Training and Conference Budgets?

Are HR Policies in line with current demands in the telecoms environment?

Results of Discussions cont’d:Decision Taken:

How to get organizations to the Leading Edge? Invite Suppliers rather than focus on Conferences and

trade Shows Look at Combined Training and Conference Budgets Segment Employees Learn from each others’ experience

How to address the immediate? Best Practice among members Share expertise or collaborate where possible

How do you refresh personnel? Review HR Policies Review Collective Agreements

Questions?