1 Societal and Individual Impacts Future Interfaces New devices: portable, inexpensive, small, wearable, mobile, personal, robotic Context-aware

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Societal and Individual Impacts

Future Interfaces

New devices: portable, inexpensive, small, wearable, mobile, personal , robotic

Context-aware devices

Perceive user needs

• Small medical sensors that monitor health

• Hidden detectors that protect from dangers Visual, aural, tactile, gestural interaction

Universal usability to facilitate

• Voting

• Crime reporting Biometric identification to reduce the chance of terrorism

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Ten plagues of the information age

Anxiety: overcoming fear of technology

Alienation: less direct connection with others

Information-poor minority: affordable technology for all

Impotence of the individual: lack of receiving assistance from an individual

Bewildering complexity and speed

Organizational fragility: over-dependence on technology

Invasion of privacy

Unemployment and displacement

Lack of professional responsibility: organizations responding impersonally and denying responsibility for issues (e.g., blame it on the computer)

Deteriorating image of people

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Strategies for preventing the plagues

Human-centered participatory design: include users in the design process

Organizational support: user support with interviews and focus groups

Job design: avoiding the electronic sweatshop

Education: continuing education and on-the-job training

Feedback and Rewards: reward users for detecting problems, and provide feedback on the problem resolution

Legislation: laws related to privacy, rights of access and computer crime

• Verisign

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Who invented the internet?

J. C. R. Licklider – A Psychologist

BA in physics, math and psychology

MA in psychology

PhD in psychoacoustics

MIT associate professor established a psychology program for engineering students

Head of the Information Processing Techniques Office (IPTO) at ARPA (the birthplace of the internet)

Received the Franklin V. Taylor Award from the Society of Engineering Psychologists

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Licklider's ideas contribution to the development of the Internet

He foresaw the need for networked computers with easy UIs

His ideas foretold

graphical computing

point-and-click interfaces

digital libraries

e-commerce

online banking

Man-Computer Symbiosis

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Licklider - Man-Computer Symbiosis

Man-Computer Symbiosis (1960)

Specified the need for simpler interaction between computers and users

Vision: "Men will set the goals, formulate the hypotheses, determine the criteria, and perform the evaluations.”

Computing machines will do the routinizable work that must be done to prepare the way for insights and decisions in technical and scientific thinking."

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Licklider - Global computer network

"Intergalactic Computer Network" concept (1962)

These ideas contained almost everything that the Internet is today

“It seems reasonable to envision, for a time 10 or 15 years hence, a 'thinking center' that will incorporate the functions of present-day libraries together with anticipated advances in information storage and retrieval. The picture readily enlarges itself into a network of such centers, connected to one another by wide-band communication lines and to individual users by leased-wire services.”

His paper The Computer as a Communication Device (1968) describes his vision of network applications

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From The Computer as a Communication Device (1968)

Access to information while viewing a presentation

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From J. C. R. Licklider The Computer as a Communication Device (1968)

Vision of Email?

Vision of eHarmony?

“The most compelling reason for most people to buy a computer for the home will be to link it to a nationwide communications network. We’re just in the beginning stages of what will be a truly remarkable breakthrough for most people––as remarkable as the telephone.” [Steve Jobs in Playboy, Feb. 1, 1985] 17 years after the paper by Licklider

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Vision of Texting?

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Vision or Spam?

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Vision IM Blocking?

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Gartner Group – 2011 Predictions

Cloud Computing

Mobile Applications and Media Tablets

Social Communications and Collaboration

Video

Next Generation Analytics

Social Analytics

Context-Aware Computing

Storage Class Memory

Ubiquitous Computing

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“The problem is I’m older now, I’m 40 years old, and this stuff doesn’t change the world. It really doesn’t. We’re born, we live for a brief instant, and we die. It’s been happening for a long time.” -- Steve Jobs

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“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.

If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.” [Stanford commencement speech, June 2005] -- Steve Jobs

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“The most exciting breakthroughs of the 21st century will not occur because of technology but because of an expanding concept of what it means to be human” -- John Naisbitt

“The World in 2030" by Dr. Michio Kaku

http://www.youtube.com/watch?NR=1&feature=endscreen&v=219YybX66MY

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1 Societal and Individual Impacts Future Interfaces New devices: portable, inexpensive, small, wearable, mobile, personal, robotic Context-aware