1-Organizing for Success

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    Chapter TitleChapter Title

    Organizing for

    Success

    (Based on Chapter 8 ofExploring Corporate Strategy by Johnson, Scholes & Whittington)

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    11-2

    Organizational Configuration

    Structure

    Processes

    Relationships

    Configuration

    Structure

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    11-3

    Three Key Challenges

    Three key challenges for organizations in the 21st

    century:

    1. Speed of change and increased level of uncertainty in

    the business environment2. Importance of knowledge creation & knowledge

    sharing

    3. Rise of globalization

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    11-4

    Seven Basic Structural Types

    1. Functional

    2. Multi-divisional

    3. Holding

    4. Matrix5. Transnational

    6. Team

    7.

    Project

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    11-5

    Functional or U-Form Structure

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    11-6

    Multidivisional orM-Form Structure

    Williamsons Structures: U-Form, M-Form and H-Form

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    11-7

    Conglomerate or H-Form Structure

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    11-8

    Matrix Design

    By Davis & Lawrence

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    11-9

    Transnational Structure

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    11-10

    Team Based Structure

    Attempts to combine both horizontal and vertical

    coordination through structuring people into cross-

    functional teams

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    11-11

    Project Based Structure

    Teams are created, undertake the work and are then

    dissolved

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    11-12

    Comparison of Structures

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    11-13

    Goold & Campbell Design Tests

    Based on organizations objectives and constraints:

    Market Advantage Test

    Parenting Advantage Test

    PeopleT

    est Feasibility Test

    Based on good general design principles:

    Specialized Cultures Test

    Difficult Links Test Redundant Hierarchy Test

    Accountability Test

    Flexibility Test

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    11-14

    Types of Control Processes

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    11-15

    Types of Control Processes

    Direct Supervision Direct control of strategic decisions

    by one or a few individuals

    Planning Processes Plan and control allocation of

    resources and monitor their utilization

    Self-Control By direct interaction and coordination

    among individuals without supervision

    Cultural Processes Concerned with organizational norm

    and standardization of norms

    Performance Targeting Focus on output such as

    product quality, revenues or profits (Balanced Scorecard)

    Market Processes Formalized system of contracting for

    resources

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    11-16

    Relationships

    Relating Internally and Externally

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    11-17

    Relating Over Strategy - 1

    Strategic Planning Style

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    11-18

    Relating Over Strategy - 2

    Financial Control

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    11-19

    Relating Over Strategy - 3

    Strategic Control

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    11-20

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    11-21

    Relating Externally

    Outsourcing

    Strategic Alliances

    Networks

    Virtual Organization

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    11-22

    Configurations

    Stereotypical Configurations

    Reinforcing Cycles & Implications for Change

    Managing Dilemmas in Configurations

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    11-23

    Stereotypical Configurations

    Mintzbergs Structures

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    11-24

    Mintzbergs Five Configurations

    1. Simple Structure: Entrepreneurial setting - relies on direct supervisionfrom the strategic apex, the CEO.

    2.Machine Bureaucracy: Large organizations - relies on standardization

    of work processes by the techno-structure.

    3. Professional Bureaucracy: The professional services firm - relies on

    the professionals' standardization of skills and knowledge in the

    operating core.

    4. Divisionalized Form: Multi-divisional organization - relies on

    standardization of outputs; middle-line managers run independentdivisions.

    5. Adhocracy: Project organizations - highly organic structure with little

    formalization; relies on mutual adjustment as the key coordinating

    mechanism within and between these project teams.

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    11-25

    Reinforcing Cycles Example 1

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    11-26

    Reinforcing Cycles Example 2

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    11-27

    Configuration Dilemmas

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    Organizational Structures ofthe Future: Overall Themes

    Revolutionary changes in how workis organized

    have been triggered by

    New strategic priorities

    Rapidly shifting competitive conditions

    Tools oforganizational design include

    Empowered managers and workers

    Reengineered work processes

    Self-directed work teams

    Rapid incorporation ofInternet

    technology

    Networking with outsiders

    The future

    structure

    will be . . .

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    Characteristics ofOrganizations of the Future

    Extensive use ofInternet technology

    and e-commerce business practices

    Fewer barriers between

    Different vertical ranks Functions and disciplines

    Units in different geographic locations

    Company and its suppliers, distributors,

    strategic allies, and customers

    Capacityforchange and rapid learning

    Collaborative efforts among people in different

    functions and geographic locations

    Change &Learning