1 NATIONAL JUDICIARY INFORMATICS SYSTEM Cengiz TANRIKULU Reporter Judge in Ministry of Justice, Turkey 13 February 2007 Ankara U Y A P Republic of Turkey

1

NATIONAL JUDICIARY INFORMATICS SYSTEM

Cengiz TANRIKULUReporter Judge in Ministry of Justice, Turkey

13 February 2007Ankara

U Y A P Republic of Turkey

Ministry of Justice

Administrator

Distingueshed Guests, Ladies and Gentlemen:I am pleased to be here, on behalf of Ministry of Justice the Republic of Turkey.We are honored to take part in this Summit by reason of presenting our Project UYAP, namely National Judiciary Network Project.

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CONTENT OF THE CONFERENCE

CONTENT OF THE CONFERENCE

Firstly this event will present an overview of the National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the experiences of Turkish Ministry of Justice’s (MoJ) National Judiciary Network Project (UYAP)

and give some quick facts about UYAP and effects of the project on Turkish judicial system and will evaluate UYAP’s outputs

Firstly this event will present an overview of the National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the experiences of Turkish Ministry of Justice’s (MoJ) National Judiciary Network Project (UYAP)

and give some quick facts about UYAP and effects of the project on Turkish judicial system and will evaluate UYAP’s outputs

Republic of Turkey

Ministry of Justice

3

What is ‘UYAP’

UYAP’s expansion is “NATIONAL JUDICIARY INFORMATICS SYSTEM”

UYAP is a judicial central network project

which includes all of the courts, public prosecutors services, prisons and detention houses, and other judicial institutions in Turkey (Forensic medicine offices, probation offices etc.)

All judicial Institutes connect online each other via UYAP WAN

It’s purpose is providing vertical and horizontal integration across Turkish judicial system and other government departments and international organizations

Republic of Turkey

Ministry of Justice

4

SOME FACTS ON TURKISH JUSTICE SYSTEM

According to Turkish Constitution article 2 :

“Turkey is a democratic, secular and social state based on rule of law”

According to Turkish Constitution article 141/3 :

“Carring through a lawsuit with minimal expenditure and as far as possible speedy is task of jurisdiction”

TURKISH JUDICIAL SYSTEM

Republic of Turkey

Ministry of Justice

Cengiz TANRIKULU

what can I say for explain that issue

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Civil

Jurisdiction

Administrative

Jurisdiction Constitutional

Jurisdiction

HIGH LEVEL COURTHOUSES

Constitutional

Court

Court of

Cassation

Council of

State

Court System and competences

Republic of Turkey

Ministry of Justice

Administrator

In Turkey judicial power exercises mainly by different three high level courthouses Those are:1Constitutional Court, 2Court of Cassation,and 3Council of State Three seperated jurisdictions are used by those high courts1- puts in to effect the turkish constitution over turkish statute's law and supervises the compatibility of the turkish acts with the turkish constitution2-works as a court of appeal, it is upper (superior) court of criminal and civil courts3- reviews administrative court's judgements and makes for government consultancy (over sb/sth) | ~ (of sb/sth) (to do sth) the authority that an official organization has to make legal decisions about sb/sth:The Court of Appeal exercised (kullanmak) its jurisdiction to order a review of the case. * These matters do not fall within our jurisdiction.2[C] an area or a country in which a particular system of laws has authority:Practice varies between different European jurisdictions.

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Court of Cassation(Appeal)

Criminal Departments Civil Departments

Republic of Turkey

Ministry of Justice

Administrator

according to turkish constitution article 9; judicial jurisdiction is exercised (enforced, used) in the name of Turkish nation by the independent courts MADDE 9 - YARGI YETKİSİ, TÜRK MİLLETİ ADINA BAĞIMSIZ MAHKEMELERCE KULLANILIR.in general means the laws in civil judicial jurisdiction area is implemented by those courts in that system in the high level is Court cassation under tyhe highest court COC thera are principally two different courts.In civil jurisdiction consist of two part. Firs part ist general courts and second part is specialized courtsspecial court are processed the preserve acts or lawsuits, which are given (processed) from the special statutes

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First Instance courts

Criminal Courts Civil Courts

Peace Courts

General Civil Courts

General Criminal Courts(Penal Court)

Felony Courts(High Criminal Court )

Magistrate Courts

Republic of Turkey

Ministry of Justice

8

Specialised Courts

Commercial C.

Labour C.

Maritime C.

Land Registry C.

Family C.

Consumer C.

Juvenile C.

Enforcement C.

Traffic C.

Administrator

Besides of general courts we have also specialised Courts

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SOME FIGURES

TURKISH JUDICIAL SYSTEM

Republic of Turkey

Ministry of Justice

10

Turkey has… • 136 High Criminal Courts Centres • And in 575 districts totally 708 courthouses,• 443 Penitentiary and Detention Houses ,• 23 Forensic Medicine Units,• All in all, 7751 Courts, Public Prosecutor Services

and Enforcement Offices• In civil judiciary 4529 judges and 3023 public

prosecutors,• 491 administrative judges in administrative courts

Number of the Judges and Prosecutors

Republic of Turkey

Ministry of Justice

Administrator

they are ususally located in cities

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CURRENT SITUATION OF CASE FILES IN TURKEYCURRENT SITUATION OF CASE FILES IN TURKEY

PROSECUTIONWRITS 1.416.739PROSECUTIONPREPARATION 2.035.300CRIMINAL CASES 3.116.632CIVIL LAWCASES 1.982.920ADMINSTRATIVE CASES 288.995ENFORCEMENT CASES 10.026.212GRAND TOTAL 18.866.798

Republic of Turkey

Ministry of Justice

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DELIVERED HARDWARE in the

scope of UYAP

ComputerComputer 28.664

Laser printerLaser printer 16.093

Uninterruptible power supplyUninterruptible power supply 6.140

LaptopLaptop 11.700

Laptop Laptop printerprinter 2.800

ScannerScanner 4.677

Republic of Turkey

Ministry of Justice

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CABLE LAYING

• Cable was laid in 807 units 41.175 connection points across Turkey

ANKARA

Republic of Turkey

Ministry of Justice

14

UYAP Was Put In Operation

Felony Court Centers 107

Regional Administartive Courts

21

Provinces 281

Prison and Detention Houses

460

ADLİ TIP BİRİMForensic Medicine Units

6

Totaly 779

15

UYAP Map of to commence operations http://www.adalet.gov.tr/harita/harita.html

UYAP Operation Map where UYAP was put in operation

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Average duration of assize

0 200 400 600

GeneralCourts

CoCes.

Councilof State

Civil (Days)

Penal (Days)

General Courts : Penal : 266 days

Civil : 241 days

C.o. Cassation Penal : 283 days

Civil : 86 days

Council of State : 460 days

Republic of Turkey

Ministry of Justice

Administrator

Average duration of assize in Turkey is very lengthy (excessive).Processes keep up around about one year in courts. administrative processes continue more then one year in Council of State Times of the Judgement (Decision making) elongates (uzatmak) incessant (sürekli) in Turkey. Whereas justice must be dispersed in plausible short time we must reduce the average duration of assizeas fewer (little) as possible and plausible

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Some other figures

Auxiliary Court Personal : (Aprox.) 30 000

Members of the C.o.Cas 250

Members of Council of State:78

Lawyers (Aprox.) 40.000

In 443 Prisons

Current Number of convicts : 58 000

Total Prison Officials: 31 000

Republic of Turkey

Ministry of Justice

Administrator

okzilıricurrent number of ınmates are mı is mi? yoksa hiç gerek yok mu?

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UYAP e-Learning

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EDUCATIONS are given in laboratoriesEDUCATIONS are given in laboratories

Republic of Turkey

Ministry of Justice

Administrator

EDUCATİON HAS BEEN GİVEN İN LABORATORY AND WİTH PRACTİCE

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The Basic Requirements Of Turkish Judicial

System and what has been doing?

• Turkish government nowadays is fallowing a national programme for reinforcement and to accelerate the judicial system

• They are also implementing various measures on judicial modernisation and penal reform and want to improve the functioning and efficiency of the judiciary

• UYAP was prepared and established by MoJ within the context of to create an effective and less bureaucratic judicial system for each concerned institution and citizens as one and very important measure

Republic of Turkey

Ministry of Justice

Administrator

its opening ( expansion)

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Project plan with milestones

TJS TJS

RevisionRevision

In 200In 20000

Analysing Analysing

of theof the

processprocess

In 200In 20022

Composing Composing

of theof the

project project

scheduleschedule

In 200In 20011

Design of the Design of the

system and system and

producproductiontion of of

ProgrammesProgrammes

and screensand screens

InIn 2003 2003

Testing Testing

systemsystem and and

newnew

productsproducts

at at the endthe end of of

thethe 2003 2003

implementingimplementing

of the projectof the project

in pilot unitsin pilot units

at at thethe

beginningbeginning of of

thethe 2004 2004

Project start Project start

toto roll outroll out

in whole Turkeyin whole Turkey

at at the beginning the beginning

of the 2005of the 2005

AppraisalAppraisal

Project’s Project’s

finish timefinish time

End ofEnd of

20020077

Republic of Turkey

Ministry of Justice

Administrator

A draft Product Breakdown Structure is shown with a note on critical products below;1. A business process model for TJS analysing the inputs, outputs, controls policies, procedures and resources, staff roles,for each level of process2. A verified functional requirements catalogue, derived (elde etmek) from and traceable to the business process model and the articles in the laws.3. A non functional requirements catalogue (we defined audit and security requirements and performence requirements4. Delivered software which is tested and meets the quality criteria determined by project board 5. Deployment of the delivered software on the UYAP infrastructure in a phased implementation across Turkey6. Training of our users in the effective use of the delivered and deployed software7. putting into operation NJNP first of all in 30 pilot units than plus 12 units The first studies concerning this project started in 1998. First, fixed idea infrasubtructure studies on the set up of the computer system were done. Also as a result of the reorganization study in the structure of Ministry of Justice, Personnel General Directorate, at the end of 1999 Data Processing Department Presidency was founded. Later on, by contacting the technology companies, by deciding which data technologies shall be used, it was believed that it will be better to carry out this work in one item. This work which was started as one part of e–State, as of year 2000, the name National Judicial Network Project (NJNP) was given.As parallel to the developments in computer technology, it appeared in the aim of meeting the need of reaching the information directly, in a secure and fast sort. The project was considered in two phases. 1. phase includes Minstry of Justice Center Organization automation. In this scope, establishment of a central system was finished for the all the units’ works such as personnel, budget, health, administrative and financial works in the Ministry Central, works which concern all the units and besides that for caryying out the tasks given to them by Law, for doing the processes in the electronic environment special to the units. Immediately beside this general system concerned with the task and administrative works, a Document Management System (DMS) was also established which includes all the units of Ministry, which gives the opportunity to make the correspondence in electronic environment in a central structure. It was provided to make the correspondence of DMS which was founded in the centre and units which were put into operation later on, their correspondence with Centre and each other, in the electronic environment. 1. Phase of the Project was put into operation in 2001 by completing entirely.II. phase of NJNP is the automation of the provinces units. In the II. phase, 30 pilots and test units were chosen, the necessary studies were done on these pilots and test units. NJNP implementation softwares has been started to be used on Pilot and test units since February, 2004. As of 10.10.2005, Wide Area Network (WAN) connection was made in 54 the provinces organization, it went into action, until the end of 2005 it will go into action by connecting to Wide Area Network in the scale of state in all the High Criminal Centre units. As it is shown above, as of 16.10.2005 16 High Criminal Centres, in 4 District Administrative Tribunals, 9 Penitentiaries were taken into operation. In these courthouses where NJNP is being used, 299.149 law cases, 234.418 criminal cases, 295.341 administrative cases and 656.912 legal medicine dossiers, 2.539.558 execution cases have started to be implmented as being registered to the system.

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Scope of UYAP

to import in the instant from …MERNİS Idendity Records Criminal Records Ins. Criminal Records POL-Net Driver Licence

MERNİS, (MI) POL-NET (Police) KİK, (Procurement Office) Adli Sicil, Judicial statistics and records MASAK, Ministry of Finance VEDOP,Tax Automation System DİE, Statistic

TAKBİS, Land Registry Türkiye Noterler Birliği, Public Notaries Ass. Türkiye Barolar Birliği, Bar Ass. Gümrük Müsteşarlığı, Undersecretariat of Custom

Dış İşleri Bakanlığı, Ministery Of Foreign Affairs Merkez Bankası, Central Bank

Initiated Integration studies

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With the Decision Support System, procedural mistakes are reduced to a minimum level

Administrator

•With the Decision Support System, procedural mistakes will be reduced minimum, imaginary argument atmosphere within judicial organization about jurisprudence will be formed, information sharing will be provided,(1100 warning have been produced in the system till this time and they are presented for the use of the users. Also, warning is still being produced on the Laws.)

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Virtual discussion forums within judicial organization about jurisprudence is in place, information sharing and

exchanging is enabled

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TThe Document Management System (DMS) in our Ministry hahe Document Management System (DMS) in our Ministry hass been been integratedintegrated.. EExchange of the electronic documents between thexchange of the electronic documents between the Ministry and Ministry and ProvinceProvince units and between the unitsunits and between the units has been started. has been started.

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UYAP’S Web Mail Server Has 60.000 USERSUYAP’S Web Mail Server Has 60.000 USERS

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Objectives of UYAP

To transfer key business processes of the judicial system into central electronic meansTo reduce the clerical, administrative and communications costs which would otherwise be incurred in manuel and paper- based system.Reductions in staffing and use the personal most effective To create a Databank of information on relevant legislation, regulations, circulars, template texts and policies Information etc.To produce Management Reports for performance, Work Reports for planning or recording etc. To research information which is needed during processesTo create fast, secure and efficient information system enabling the appropriate sharing of information across the wider Turkish judicial services Composing alerts to prevent from basic judicial errors

Republic of Turkey

Ministry of Justice

29

Objectives of UYAP

Interface judicial institutions with each other and with concerned institutionsProviding transparency Fulfill inspections in to electronic meansGive process information's and basic legal aids to citizens via internetSet up central document management system between TJS UnitsProcure data for doing data mining in judicial fieldObtain very strong and efficient judicial central infrastructure

Republic of Turkey

Ministry of Justice

30

Objectives of UYAP

To provide the capability to measure performance and report on the effectiveness of Turkish judicial services in terms of such performance indicators are defined by Government and stakeholders. The data required for this would be captured and made available through the operational UYAP system

To provide a research capability to evaluate the impact and effectiveness of offender-crime assessment tools (yet to be implemented) and programmes and interventions designed to reduce crimes

Republic of Turkey

Ministry of Justice

31

Scopes and interfaces

The scope includes all functions required to support and enable transactions via electronic means between judicial institutions

The scope includes also fulfillment of finance and commissioning functions, human resources management, payroll, training management, property management , asset administration and other supporting services

Republic of Turkey

Ministry of Justice

32

UYAPUYAP consists of these sub-systems consists of these sub-systems

Penal Law System Civil Law System Administrative Law System Public Prosecutors Services System Court of Cessation System Probation System Verdict Support System Lawyer Information System Enforcement-Bankruptcy System Convict-Arrest Management System

Republic of Turkey

Ministry of Justice

Administrator

the state of being bankrupt the company filed for bankruptcy (asked tobe officially bankrupt) in 1993

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UYAPUYAP consists of these sub-systems consists of these sub-systems

Citizen Information System PersonPersonaal Managementl Management System System Financial ManagementFinancial Management System System Supply Management Supply Management SystemSystem Procurement Management Procurement Management SystemSystem Training ManagementTraining Management System System Document Management SystemDocument Management System ForensicForensic MedicineMedicine SystemSystem General SupportGeneral Support SystemSystem

Republic of Turkey

Ministry of Justice

Administrator

the state of being bankrupt the company filed for bankruptcy (asked tobe officially bankrupt) in 1993

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UYAP SYSTEM CENTRE We have also disaster Recovery Center

Republic of Turkey

Ministry of Justice

35

Legislation Legislation

DirectDirectivesives

Sentences Sentences

Case lawCase law

Judicial essaysJudicial essays

Template textsTemplate texts

CircularsCirculars etcetc..

UYAP Databank

Republic of Turkey

Ministry of Justice

Administrator

they are connecting with each other and up to day daily

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37

Lawyer Portal

Administrator

From the point of view of the advantages, one of the most important feature NJNP is the entering of the lawyers to the system. Thanks to the private passwords given to them, they can enter the system from their computer in the bureau. After the system is put into practice which will bring easiness to lawyers and citizens, it will not be necessary to go to courthouses to learn information about the phase of the case or to learn the date of the hearing.

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Constrains

Technological constraintsManaging the IS/IT function – which models to use?Effective use processesTraining, behaviours etc. Integrate information capture & use into operational business processesFlexible & re-usable IT infrastructure – what are the available IT infrastructures?

Republic of Turkey

Ministry of Justice

Administrator

ther were a lot of operation system and network system must take a decicion MoJ finded relative most proper infrastructure MoJ advised specialist system designer

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OPPORTUNISTICDE-CENTRALISED

CONTROLFEDERAL, SHORT-TERM

PRIORITIES, LACK OF INTEGRATION

COMPLEX CONTROLCENTRALISED CONTROL FOR SOME SYSTEMS, DE-

CENTRALISED FOR OTHERS. DIFFICULT TO

MANAGE

TRADITIONALCENTRALISED

CONTROL, I.S. NOT CRITICAL TO BUSINESS,

EFFICIENCY GOALS ONLY

BACKBONECENTRALISED CONTROL

- I.S. CRITICAL TO BUSINESS. HIGH INTEGRATION.

EFFECTIVENESS GOALS

Low infusion

High infusion

High Diffusion

Low Diffusion

Infusion - degree of dependence on IS/IT

Diffusion - degree of

de-centralisation of IS/IT control

MANAGEMENT ENVIRONMENTS FOR IS/IT

Administrator

you can ıntegrate your information into one systemProject Team had a long discussion periot for decide to a sysytem. DE-CENTRALISED FEDERAL system was very expensive and had LACK OF INTEGRATIONother system was very diffucalt to manage but bacbone system has a lot of opurtunity for example ıt have high integration oppurtiniesıt make possible the centralised control, ıt can be realisated effectiviness goal. For that reason project team decided to built bacbone system

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UYAP’s Initial Business Benefits

Speed and efficiency of operationsIntegration with other justice agencies to enable information exchange with key stakeholders (police, gendarme, prisons, customs, etc.)Integration/interfaces with other state’s systemsTransparency in terms of accountability and data accuracyData standards and data standardization to improve data quality and enable reliable operational and management reportingSaving in personal i.e. Those who would otherwise be engaged in data processing, clerical and administrative work Cheaper judicial services Data mining means that collection and dissemination of aggregated data for research for consisting of future plan System of alerts to identify users with some described alerts and notices

Republic of Turkey

Ministry of Justice

Administrator

TJS will can take precuation in time efficiency of the JS will be enhanced furthered increased( its effectiveness )

Administrator

reliable güvenilirMOJ and courthouses saved in personel and cost saved personel cold be comissioned in other offices

Administrator

recently (yakın geçmişte) in ankara court houses distrubution offi ce 5 person were working but now they dont need to them and they are commisioned allocated in other offices who need to them

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Decrease administrative and judicial so to enable workload practitioners to focus on their other prioritiesObtain central financial audit Save space with using electronic means instead of paper filesAccess to information and make transaction online, instant and secure Flexibility of working hours so if staff wants to work independent from locality and officesPerformance management through integrated management information


Republic of Turkey

Ministry of Justice

42

Data repository and migration will be only in one system for that reason will not be data confusion and duplications Simplify processSelf assessment by staff, they can monitor their works in to electronic meansProvision of Clear Evidence on performence and quality for inspectors, every processes are logging by system Generate data for policy makersPrevention of corruptionInters action between users (free lectern)


Republic of Turkey

Ministry of Justice

Cengiz TANRIKULU

every user can share own experiences, problems and ideas with other users via free lectern and he can ask his occupational questions to others, he can find solutions for his problems

Cengiz TANRIKULU

authorized inspektor can investigate the allegations or claims with that evidences or recording

Cengiz TANRIKULU

every process can be measured via that systemtrace routine can be prepared by certified officials

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Management of UYAP

Senior Responsible Owner:Senior Responsible Owner:

Minister of JusticeMinister of Justice

Board of UYAPBoard of UYAP

Head of Board is Undersecretary

Vice President of the Board is Deputy Undersecretary

Other members of the board are some general directors of the MoJ

Project teamProject team

Consist of about 250 staff

Republic of Turkey

Ministry of Justice

Cengiz TANRIKULU

that board convening one time in every month

Administrator

project team consist of MoJ IT Depertmantsome of them are judges and prosecuters, some of them are computer engineers or other technical staff as computer proggrammers, data preparation operators etc.The project team include database design and development specialist and specialist with experiences of testing software applicationsa,infrastructure, architecture design performence and sclability, deployment to users and user training and supportthat project team has also external periodical a quality assurance mechanism. In that mechanism MoJ general uses for that aim specialist academic experts from university

Administrator

44Group 1: UYAP’S Project Stakeholders

Project board

PProjectroject tteamseams

InternalInternal

PProjectroject TTeamseams

subsubcontractorscontractors

PProjectroject TTeameam//

Main Main

contractorscontractors

Senior Senior ResponsibleResponsible

OwnerOwner

UYAP

Republic of Turkey

Ministry of Justice

Administrator

IT depertment MoJ

Administrator

An overall communications startegy was devisedThe following indivuduals groups and egencies need to be kept informed of progress, exeptions and key decisions about NJNP. These are clustered in groups, each of which will need a separate communications plan covering frequancy contact and media used (email, posters press releases etc)most communications between these groups and individuals are in the form of prescribed reports, dokumentation suc as work packages delivered to teamleaders and contractors; checkpoint, highlight and exeption reports from the project manager to the project board

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ConsConstititutionaltutional

CCourtourt

Court of Court of

CaCassationssation

Council of Council of

SStatetate

AdvisoryAdvisory

BoardBoard

UYAP

Group 2: UYAP’S Strategic Stakeholders

Republic of Turkey

Ministry of Justice

46Group 3:UYAP’S Operational Stakeholders

PublicPublic

ProsecutorProsecutor

servicesservices

Probation Service

Other Goverment Other Goverment agenciesagencies

Forensic medicineForensic medicine

Offices Offices

Ministry of Interior Ministry of Interior General Directorate General Directorate

of Citizenshipof Citizenship

Land RegistryLand Registry

PrisonsPrisons

Police andPolice and

GGendarmeendarmerierie

CourtsCourts

UYAP

Republic of Turkey

Ministry of Justice

Administrator

they are not exist at the moment

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Project Control

Overcoming resistanceChange control process Compliance with project schedules/product delivery monitoring arrangements Reports for project board (exception, highlight, End-Stage report etc) Establish project support office (PSO) to handle common management and to help our users

Republic of Turkey

Ministry of Justice

Administrator

sometimes we met with programs bugs we worked with producer company we solved the promlems we have to overcome personels resistance becuse of that we arranged seminers , we changed some rules we continue to change to overcome to resistance first phase users are educated in ankarain second stage the trainee personel send to their courthouses or units after taht we sent our spcialised personel to courthouses where NJNP is put into operation they help to the user in on sitesome time we changed our forecasts and time schedule we changed our criminal code and criminal proceeding codethey were very important and radical changing after that amendments we make suitable our software with new statutesnow tailored software was put into operation

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LAN

HUB STATION

LAN

LAN

WAN

BİM

Republic of Turkey

Ministry of Justice satellite

territorial

spare

Administrator

we have satellite and continental connections for our network units coonnect to centre with them they are reservist each other ıt is a precuation

Cengiz TANRIKULU

terristerial

49

Stage of the UYAP in courts

Republic of Turkey

Ministry of Justice

Administrator

explorition

50Citizens can reach their case information via Internet

51They can be informed via web site about their cases or hearing dates

They can be informed via web site about their cases or hearing dates

52

Lawyer can : Pay process and tax fee from his office by use

of VPN Technology and or on Network in Bars rooms through internet banking and UYAP,

Litigate a claim or dispute to court through electronic means,

Review his cases via electronics means Submit his petition online via UYAP

Administrator

he must have in that case one of behalfs power of attorney davacı ligitant ,litigator,claimant sueddavalı

53

RESULTSEffects and effectiveness of the Project:

From the beginning of 26.04.2004, UYAP was expanded to cover 41 units

4.701.373 files have been entered via UYAP and these units have carried out their all processes via UYAP from that date on.

In all of the units taken into operation, nearly 2.539.558 administrative files are operated by the means of UYAP system.

Republic of Turkey

Ministry of Justice

Administrator

Thus, the calculations are controled both correctly and consistent and in shorter time, and their inventories can be taken. As a result of this situation, both the personel of disposal is provided (for example, 5 officals in the law delivery bureau in Ankara Courthouse have been transfered to the other units) and the duties are operated in a faster and consistent way.

54

RESULTSEffects and effectiveness of the Project:

Some of the results obtained are stated below

• For example, in the courts taken into operation, delivery bureaus have been taken into operation and collection of charges and duty distributions which are carried out hand by hand before are now carried out by the system as to the objective criteria determined in an electronic environment.

• The most important hinder in this way is the resistance that the users show against a new way of life. In order to break this resistance the necessary laws support should be constituted, public opinion support should be provided by making conscious campaigns.

Republic of Turkey

Ministry of Justice

Administrator

Thus, the calculations are controled both correctly and consistent and in shorter time, and their inventories can be taken. As a result of this situation, both the personel of disposal is provided (for example, 5 officals in the law delivery bureau in Ankara Courthouse have been transfered to the other units) and the duties are operated in a faster and consistent way.

55

Republic of Turkey

Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

Documents

1 NATIONAL JUDICIARY INFORMATICS SYSTEM Cengiz TANRIKULU Reporter Judge in Ministry of Justice, Turkey 13 February 2007 Ankara U Y A P Republic of Turkey