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    Management

    Control systems

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    Nature Of

    ManagementControl systems

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    Nature of Management

    Control Systems System is a prescribed & usually repetitious way of

    carrying an activity or set of activities

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    Nature of Management

    Control Systems Robert N. Anthony defined Management Control as, the

    process by which managers influence other members ofthe organization to implement the organizationsstrategies

    Management control systems are tools to aid managementfor steering an organization toward its strategic objectives

    Management controls are only one of the tools whichmanagers use in implementing desired strategies Strategies get implemented through management

    controls, organizational structure, human resources

    management and culture Management Control System Evaluates performance of

    different organizational resources and organization as a

    whole considering the organizational strategies

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    Nature of Management

    Control Systems According to Chenhall - terms management accounting

    (MA), management accounting systems (MAS),management control systems (MCS), and organizationalcontrols (OC) are sometimes used interchangeably.

    In this case

    MA refers to a collection of practices such as budgeting orproduct costing

    MAS refers to the systematic use of MA to achieve some goal MCS is a broader term that encompasses MAS and also

    includes other controls OC is sometimes used to refer to controls built into activities

    and processes such as statistical quality control, just-in-timemanagement

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    Nature of Management

    Control Systems According to Maciariello Management control is concerned

    with coordination, resource allocation, motivation, andperformance measurement

    Practice and design of management control systems drawsupon a number of academic streams -

    Involves extensive measurement and hence requirescontributions from accounting especially managementaccounting

    Involves resource allocation decisions and is therefore

    related to economics especially managerial economics Involves communication, motivation which means it

    must draw contributions from social psychologyespecially organizational behavior

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    Management Control

    System - Activities Planning

    Coordination Communication

    Evaluation of information Initiate activities, direction

    Influence people to work towards goals

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    Elements of Control System Detector or sensor

    Observed information about what is happening

    Assessor Comparison with Standard

    Effector (feedback)

    Behavior altering communication, if needed

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    Importance of Control

    Systems Nature of decisions

    Resources quality,quantity, availability

    Decision at higher level .. Execution down the level

    Decisions are systematic and rhythmic

    Strategies, core values, mission-vision, procedures,policies

    Strategy implementation tool

    Needs framework, infrastructure, control to implement

    Behavioral Considerations

    Direction, motivation, strengths - limitations

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    Characteristics of good

    Management Control System Future oriented

    Clear objective

    Minimum control losses

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    Strategy formulation

    Strategy formulation is the

    process of deciding on the goals& strategies for attaining those

    goals

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    Activity

    Strategy formulation

    Management Control

    Task control

    Result - Output

    Goals, Strategies,Policies

    Implementation strategies

    Efficient & effectiveperformance Ofindividual task

    Strategy Formulation ManagementControl Task Control

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    Strategy

    formulation

    Management

    Control

    Task control

    Basic & AppliedResearch

    Control ResearchOrganisation

    Execute & MonitorIndividual Research

    Projects

    ImproveCurrent Ratio

    Inventory/Receivables

    Control

    - No. of months RMinventory

    - Slow/non movinginventory

    - Credit period scrutiny