20
Sivoia QED® Installation Instructions In-Line Coupled/ Roller 200CW Roller Shade Addendum To be used in conjunction with: • Sivoia QED Fascia Mount Instructions P/N 045-042 • Sivoia QED Pocket Mount Instructions P/N 045-043 • Sivoia QED Wall-Mount Instructions P/N 045-045 • Sivoia QED Ceiling-Mount Instructions P/N 045-046 • Sivoia QED Jamb Mount Instructions P/N 045-047 • Sivoia QED Dual Mount Instructions P/N 045-051 Note: When installing a Coupled system, use this document as the primary installation guide.

1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

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Page 1: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

1 Match Shade to Window1 Match Shade to Window

Confirm system dimensions onshipping label and windowdimensions to verify appropri-ate window/shade combina-tion.

System width must be lessthan or equal to pocket width.

1.1

Sivoia QED®

InstallationInstructions

In-Line Coupled/Roller 200CWRoller ShadeAddendumTo be used in conjunction with:

• Sivoia QED Fascia MountInstructions P/N 045-042

• Sivoia QED Pocket MountInstructions P/N 045-043

• Sivoia QED Wall-Mount Instructions P/N 045-045

• Sivoia QED Ceiling-MountInstructions P/N 045-046

• Sivoia QED Jamb MountInstructions P/N 045-047

• Sivoia QED Dual Mount Instructions P/N 045-051

Note: When installing a Coupled

system, use this document as

the primary installation guide.

Page 2: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

1

Sivoia QED® | In-line Coupled Shade AddendumInstallation Instructions

Notes:

(8) Mounting Screws (#8x13/4 in. Hex Head Screws)

(2) Extra Retaining Screws(#6x1/4 in. Phillips Head Screws)

(Actual Size)(Actual Size)

1) Wire and programming information can be found in the Sivoia QED Wiring and Programming Guide, P/N 045-038.

2) Specific mounting instructions for the applicable top treatment (i.e wall, ceiling, jamb/recess, fascia/top-back cover, or pocket) are also included with the order. This document will indicate when to use the specific mounting instruction.

3) The Electronic Drive Unit (EDU) will need to be powered to complete installation.

Box Contents:

Sivoia QED® Roller Shade Coupler

(2) Hairpin Clip

Jamb/ Recess Fascia Pocket Wall Ceiling Dual

Coupled Sub-Brackets (one of the following included)

Tools Required:Tape Measure 1/4 in. Hex-Head DriverWire Cutter/Stripper LevelPliers Power Drill#2 Phillips Screwdriver #1 Phillips Screwdriver

Needle Nose Pliers

SIVOIA QED® In-Line Coupled Roller Shade Installation

Page 3: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 2

11 Match Shade to Window

Package Label

Confirm system dimensions on packagelabel and window dimensions to verifyappropriate window/shade combination.

System width must be less than pocketor fascia width. (if applicable)

Note: B to B width (Bracket to Bracket width)

1.1

Two Window Combination

B to B width

System width

B to B width

Sys

tem

heig

ht

B to B width B to B width B to B width B to B width B to B width B to B width

Sys

tem

heig

ht

Six Window Combination

System width

Page 4: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 3

2 Mount Sub-Brackets

Lay the sub-brackets out according to the appropriate figure below.

Use fabric alignment holes to position the sub-bracket right toleft. The fabric alignment holes will line up with the outsideedge of the shade tube.Note: Fabric edge may not line up with the edge of the tube (due to shipping or telescoping).

2.1

System Width

Fabric Width

System Width

Fabric Width

3/4 in.

(19 mm)

3/4 in.

(19 mm)

1 1/2 in. (38 mm)

Note: Ensure brackets are level and aligned.

Fabric Width Fabric Width Fabric Width

System Width System Width System Width

1 1/2 in. (38 mm) 1 1/2 in. (38 mm)

3/4 in.

(19 mm)

Two Window Combination

Three Window Combination

Warning: The sub-brackets for each shade tube shouldbe mounted to support a weight of at least 300 pounds(136 kg). The fasteners provided with the sub-bracketsmay not be appropriate for use in all applications.

To mount the EDU shade refer to the included (wall, ceiling, jamb, dual, fascia or pocket)installation instructions.(See front cover for part numbers)

2.2

3/4 in.

(19 mm)

FabricAlignment

Holes FabricAlignment

Page 5: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 4

3 Wire 7-Pin Terminal Block

Wire 7-Pin terminal block (provided) to cable. (SVQ-CBL-250 wire shown)

Note: Strip ends of wire 3/16 - 1/2 in. (4.8 - 6.4 mm)

Note: When inserting wireinto terminal block, makesure there is no insulationin the terminal block cavity.Tighten screws.

3.2

Strip jacket off 2 - 3 in. (50 - 76 mm) of exposed cable.

3.1

To ElectronicDrive UnitConnector

EGND (Yellow/Green)24 V~ (Red)24 V~ (Red/White)MUX (Purple)MUX (Gray)12 V (Blue)Common (Yellow)

2 - 3 in. (50 - 76 mm)

3/16 - 1/2 in. (4.8 - 6.4 mm)

Page 6: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 5

4 Mount EDU Shade

Hook the lip of the ElectronicDrive Unit of the shade bracketonto the top of the sub-bracketand swing shade down untilshade bracket rests against thebottom of sub-bracket.

4.2

Rotate the idler side bracket until it aligns withthe sub-bracket and repeatthe process in 4.2

4.3

Remove retaining screwsfrom shade brackets.

WARNING:Shades wider than 4 ft (1.2 m)require two people to install.

4.1

Important Note: Wheninstalling a coupled shade system, install the shade with the Electronic Drive Unit(wired) first.

Note: Leave protectivewrapping on shade duringinstallation.

4.4Tighten the retaining screw in eachbracket to secure shade. Screwsshould be tightened down all the way.

WARNING:After installing retaining screws, gentlypush up and pull down on the rollershade to ensure a secure installation.

Top of sub-bracket

Bottom of sub-bracket

Lip

Secure retaining screw

Page 7: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 6

Adjust projection of shade(if necessary).

5.1

1 Shade Projection Adjustment5

Shade Projection

Shade ProjectionScrews

Secure RetainingScrew

Page 8: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 7

6 Connect Terminal Blocks

Plug 7-pin terminal block on cable into EDU terminal blockattached to shade bracket.

6.1

Note: EDU terminal blockclips onto shade bracket tohold connected terminalblocks in place.

Ensure terminal blocksare oriented as shown.

6.2

Secure terminal blocks with 7 in. (178 mm) cable tie supplied.

6.3

7 in. (178 mm) cable tierecommended

Use 4 in. (102 mm) cable ties included todress wires to preventthem from rubbing against shade fabric.

6.4

Page 9: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 8

1 Mount Coupled Shade7

7.1

Hang second shade, inserting shaftinto the opening or “ ”.

Move Electronic Drive Unit shade to align opening “up” or “ ” (seeillustration) if wall, jamb or pocketmount. If ceiling or fascia mount align opening “out” or “ ”.

7.2

Move the shade left or right untilcentered.

7.3

7.4Tighten the retaining screw in eachbracket to secure shade. Screwsshould be tightened down all the way.

WARNING:After installing retaining screws, gentlypush up and pull down on the rollershade to ensure a secure installation.

Note: Electronic Drive Unit must be powered before proceeding tothis step. Electronic Drive Unit isrotated by pressing adjustment( ) buttons on the ElectronicDrive Unit.

Left or Right

“ ” wall, jamb, or pocket mount shown

Secure retaining screw

Page 10: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 9

8 Installation of Hairpin Clip

Insert hairpin clip through holein shafts, making sure that it isinserted into both the EDUshade shaft and the coupledshade shaft.

8.1

Note: Needle nose pliersare needed to insert/removehairpin clip.

Hairpin clip.

Hairpin clip aligns withcenter of shaft

WARNING:Hairpin clip prevents disengagement of coupler.

8.2Ensure hairpin clip is orientedperpendicular to the shaft,and that it is inserted to theproper depth, such that shaftaligns with center pin.

Page 11: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 10

9 Hembar Alignment

Use the adjustment buttons ( ) to rotatethe shade until the hairpin clip is vertical.

9.1

Verify orientation is correctby looking up through thehole in the shade bracketnext to the leveling screwon the coupler side of thenon-Electronic Drive Unit shade.

The hole in the metal coupled shaft should bevisible in the slot in theplastic coupler.

9.2

Note: The Electronic Drive Unit will need to be powered to complete this step.No.1 phillips screwdriver will be needed for this step.

Hole in coupler between the drive shade

and the non-drive

Page 12: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 11

9 Hembar Alignment (continued)

Use the screwdriveras a lever as shownto release the coupler.

9.5

While coupler is released,rotate non-Electronic DriveUnit shade to align hembars.

9.6

Release screwdriver tolock coupler.

9.7

Insert screwdriver throughhole in shade bracket as shown.

9.3

Continue to insertscrewdriver untilthrough second hole shown.

9.4

Warning: Hold non-Electronic Drive Unit shade tightly to prevent unrolling.

Rotate

Page 13: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 12

1 Adjust Shade Level 10

Turn the leveling screws to raise/lower the shades.

10.1

Note: If there are 2 shades in the coupled system, level the Electronic Drive Unit shade firstand the non-EDU shade second.

Note: If there are 3 or more shades in the coupled system, level the Electronic Drive Unitshade first and the adjacent shade second and the shade furthest from the Electronic DriveUnit shade last.

Note: If there are 3 or more shades in the coupled system, repeat steps 7 through 9 beforeadjusting shade level.

When leveling at the coupler there are two leveling screws (one for each shade). These two screwsmust be adjusted together and kept at the same level to ensure the coupled pin does not bind.

Leveling screws (bottom view)

Electronic Drive Unit

Note: Shades should be leveled to within 1/8 in. (3 mm) of each other to prevent binding.

Page 14: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 13

10 Adjust Shade Level (continued)

Once the shade with the Electronic Drive Unit has been leveled, the shade(s) without theElectronic Drive Unit can now be leveled.

Level 1st. Level 2nd.

10.2

Leveling screwsEDU

Note: If there are 3 or more shades on the system, start by leveling the Electronic Drive Unit shade, then theadjacent shade, repeat for all shades finishing with the farthest shade from the Electronic Drive Unit.

Page 15: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 14

11 Setting Limits from the Electronic Drive Unit

Tap the “Open Limit Button”( ), the LED on the rollerShade Electronic Drive Unitwill turn on steady, indicatingthat the Electronic Drive Unitis in “Set Open Limit Mode”.

11.1

Open LimitButton.

Steady LED

Adjust the position of theElectronic Drive Unit shade tothe desired Open Limit usingthe adjustment buttons ( ).

11.2

Use the Adjustmentbuttons to move theElectronic Drive Unitshade position.

The Open and Close Limits determine how far an Electronic Drive Unit will travel. When the open buttonis pressed on a Keypad, IR transmitter, or CCI, the Electronic Drive Unit will move to the Open Limit.When the close button is pressed on a keypad, IR transmitter, or CCI, the Electronic Drive Unit will moveto the Close Limit. The Electronic Drive Unit will not move higher than the Open Limit or lower than theClose Limit.

Note: Setting the Open Limit below the Close Limit will cause the shade to move downwhen raise is pressed and up when lower is pressed.

Setting the Open Limit from the Electronic Drive Unit

Close LimitButton.

Rotational clockwise Button.

Rotationalcounter-clockwiseButton.

Page 16: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 15

11 Setting Limits from the Electronic Drive Unit(continued)

Press and hold the “OpenLimit Button” ( ) for 5 seconds. The LED on theroller shade Electronic DriveUnit will flash for 2 seconds,then go dark, indicating that the current position has been stored as theOpen Limit.

11.3

Press and hold theOpen Limit Buttonfor 5 seconds.

Tap the “Close LimitButton” ( ). The LED onthe roller Shade ElectronicDrive Unit will turn onsteady, indicating that theElectronic Drive Unit is in“Set Close Limit Mode”.

11.4

Setting the Open Limit from the Electronic Drive Unit

Setting the Close Limit from the Electronic Drive Unit

Tap the CloseLimit Button.

Steady LED

Flashing LED

Page 17: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 16

11 Setting Limits from the Electronic Drive Unit(continued)

Adjust the position of theElectronic Drive Unit to thedesired Close Limit using theadjustment buttons ( ).

11.5

Use the Adjustmentbuttons to move theElectronic Drive Unitshade position.

Press and hold the “CloseLimit Button” ( ) for 5 seconds. The LED on theroller shade Electronic DriveUnit will flash for 2 seconds,then go dark, indicating that the current position has been stored as the Close Limit.

11.6

Setting the Close Limit from the Electronic Drive Unit

Press and hold theClose Limit Buttonfor 5 seconds.

Flashing LED

Page 18: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 17

Limited WarrantyReplacement parts for the System provided byLutron or, at its sole discretion, an approved ven-dor may be new, used, repaired, reconditioned,and/or made by a different manufacturer.EXCLUSIONS AND RESTRICTIONS

This Warranty will be void, and Lutron and itssuppliers will have no responsibility under thisWarranty, if Lutron or its representatives cannotaccess any components of the System toinspect, diagnose problems with or repair theSystem or any of its components as a result ofconcealment or inaccessibility of such compo-nents within a building structure.

This Warranty does not cover, and Lutron and itssuppliers are not responsible for:

1. Damage, malfunction or inoperability diag-nosed by Lutron or a Lutron approved thirdparty as caused by normal wear and tear,abuse, misuse, incorrect installation, neglect,accident, interference or environmental fac-tors, such as (a) use of incorrect line voltagesfuses or circuit breakers; (b) failure to install,maintain and operate the System pursuant tothe operating instructions provided by Lutronand the applicable provisions of the NationalElectrical Code and of the Safety Standards ofUnderwriter's Laboratories; (c) use of incom-patible devices or accessories; (d) improper orinsufficient ventilation; (e) unauthorized repairsor adjustments or alterations; (f) vandalism; (g)an act of God, such as fire, lightning, flooding,tornado, earthquake, hurricane or other prob-lems beyond Lutron’s control; or (h) directexposure to corrosive materials.

2. On-site labor costs to diagnose issues with,and remove, repair, replace, adjust, reinstalland/or reprogram the System or any of itscomponents.

3. Components and equipment external to theSystem, such as, non-Lutron lighting andautomation systems; building wiring audio-visual equipment; and non-Lutron time clocks,photosensors and motion detectors.

4. The cost of repairing or replacing other prop-erty that is damaged when any System doesnot work properly, even if the damage wascaused by the System.

SCOPEThis limited warranty (“Warranty”) covers theLutron supplied (a) Sivoia QED Shade System(“Sivoia QED Shade System”), (b) manual shadesystem and (c) alternating current or a/c shadesystem (each of the foregoing being a “System”).Customer acknowledges and agrees that use ofthe System constitutes acceptance of all termsand conditions of this Warranty.

LIMITED WARRANTYSubject to the exclusions and restrictionsdescribed below, Lutron warrants that eachSystem will be free from manufacturing defectsfrom the date of shipment by Lutron for a periodof (a) one year as to the wall controls, interfacesand system accessories of the Sivoia QED ShadeSystem (“External Sivoia QED Components”) and(b) eight years as to the other Systems and theelectronic drive unit, shade fabric and shadehardware of the Sivoia QED Shade System. Ifany manufacturing defect exists in the ExternalSivoia QED Components, so long as Customerpromptly notifies Lutron of the defect within theone year warranty period and, if requested byLutron, returns the defective part(s), Lutron will, atits option, either repair the defective part(s) orprovide comparable replacement part(s). If anymanufacturing defect exists in any of the compo-nents of a System other than the External SivoiaQED Components, so long as Customer prompt-ly notifies Lutron of the defect within the eightyear warranty period and, if requested by Lutron,returns the defective part(s), Lutron will, at itsoption, either repair the defective part(s) or issuea credit to the Customer against the purchaseprice of comparable replacement part(s) pur-chased from Lutron as provided below:

Number of Years from Dateof Shipment

Up to 2

More than 2 but not morethan 5

More than 5 but not morethan 8

More than 8

Percentage of Cost ofReplacement Parts Credited

by Lutron

100%

50%

25%

0%

Page 19: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

SIVOIA QED® In-Line Coupled Roller Shade Installation 18

THIS WARRANTY IS IN LIEU OF ALL OTHEREXPRESS WARRANTIES. ALL IMPLIEDWARRANTIES, INCLUDING THE IMPLIEDWARRANTIES OF MERCHANTABILITY ANDOF FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO EIGHT YEARS FROM THEDATE OF SHIPMENT, EXCEPT THAT SUCHIMPLIED WARRANTIES ARE LIMITED TOONE YEAR FROM THE DATE OF SHIPMENTAS TO THE EXTERNAL SIVOIA COMPO-NENTS.

NO LUTRON AGENT, EMPLOYEE OR REP-RESENTATIVE HAS ANY AUTHORITY TOBIND LUTRON TO ANY AFFIRMATION, REP-RESENTATION OR WARRANTY CONCERN-ING THE SYSTEMS. UNLESS AN AFFIRMA-TION, REPRESENTATION OR WARRANTYMADE BY AN AGENT, EMPLOYEE OR REP-RESENTATIVE IS SPECIFICALLY INCLUDEDHEREIN, OR IN STANDARD PRINTED MATE-RIALS PROVIDED BY LUTRON, IT DOESNOT FORM A PART OF THE BASIS OF ANYBARGAIN BETWEEN LUTRON AND CUS-TOMER AND WILL NOT IN ANY WAY BEENFORCEABLE BY CUSTOMER.

IN NO EVENT WILL LUTRON OR ANYOTHER PARTY BE LIABLE FOR EXEM-PLARY, CONSEQUENTIAL, INCIDENTAL ORSPECIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO DAMAGES FOR PERSONALINJURY, FAILURE TO MEET ANY DUTY,INCLUDING OF GOOD FAITH OR REASON-ABLE CARE, NEGLIGENCE, OR ANY OTHERLOSS WHATSOEVER), NOR FOR ANYREPAIR WORK UNDERTAKEN WITHOUTLUTRON’S PRIOR WRITTEN CONSENTARISING OUT OF OR IN ANY WAY RELATEDTO THE INSTALLATION, DEINSTALLATION,USE OF OR INABILITY TO USE THE SYSTEMOR OTHERWISE UNDER OR IN CONNEC-TION WITH ANY PROVISION OF THIS WAR-RANTY, EVEN IN THE EVENT OF THE FAULT,TORT (INCLUDING NEGLIGENCE), STRICTLIABILITY, BREACH OF CONTRACT ORBREACH OF WARRANTY OF LUTRON ORANY OTHER PARTY, AND EVEN IF LUTRONOR SUCH OTHER PARTY WAS ADVISED OFTHE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDI NG ANY DAMAGES THATCUSTOMER MIGHT INCUR FOR ANY REA-SON WHATSOEVER (INCLUDING, WITHOUTLIMITATION, ALL DIRECT DAMAGES ANDALL DAMAGES LISTED ABOVE), THEENTIRE LIABILITY OF LUTRON AND OF ALLOTHER PARTIES UNDER THIS WARRANTYON ANY CLAIM FOR DAMAGES ARISINGOUT OF OR IN CONNECTION WITH THEMANUFACTURE, SALE, INSTALLATION,DELIVERY, USE, REPAIR, OR REPLACE-MENT OF THE SYSTEM, AND CUSTOMER'SSOLE REMEDY FOR THE FOREGOING, WILLBE LIMITED TO THE AMOUNT PAID BYCUSTOMER FOR THE SYSTEM. THE FORE-GOING LIMITATIONS, EXCLUSIONS ANDDISCLAIMERS WILL APPLY TO THE MAXI-MUM EXTENT ALLOWED BY APPLICABLELAW, EVEN IF ANY REMEDY FAILS ITSESSENTIAL PURPOSE.

THIS WARRANTY GIVES YOU SPECIFICLEGAL RIGHTS. YOU MAY ALSO HAVEOTHER RIGHTS WHICH VARY FROM STATETO STATE. SOME STATES DO NOT ALLOWLIMITATIONS ON HOW LONG AN IMPLIEDWARRANTY LASTS OR THE EXCLUSION ORLIMITATION OF INCIDENTAL OR CONSE-QUENTIAL DAMAGES, SO THE ABOVE LIMI-TATIONS OR EXCLUSIONS MAY NOT APPLYTO YOU.

WARRANTY CLAIMS, TECHNICAL ASSIS-TANCE AND WARRANTY INFORMATION.

Contact the Lutron Technical Support Center atthe numbers provided below or your local Lutronsales representative with questions concerningthe installation or operation of the System or thisWarranty, or to make a warranty claim. Pleaseprovide the exact model number when calling.

This product may be covered under one or more of the following U.S. patents: 6,497,267;6,983,783; 7,051,782; 7,240,716 and corresponding foreign patents. U.S. and foreignpatents pending.

Lutron, the Sunburst logo, Sivoia and Sivoia QEDare registered trademarks.

Page 20: 1 Match Shade to Window - Lutron Electronics · 1 Match Shade to Window Confirm system dimensions on shipping label and window dimensions to verify appropri-ate window/shade combina-tion

Lutron Shading Solutions11520 Sun Shade LaneAshland, Virginia 23005

www.lutron.com

USA and Canada (24 hrs/7days):call: 800-523-9466

Other countries (8 a.m. – 8 p.m. ET)call: +1- 610-282-3800fax: +1- 610-282-3090

email: [email protected]

©2007 LUTRON Electronics Co., Inc.

Printed in the U.S.A.P/N 045-128 REV. A

Technical AssistanceWORLD HEADQUARTERSLutron Electronics Co., Inc.7200 Suter RoadCoopersburg, PA 18036United StatesTel: +1-610-282-3800Fax:+1-610-282-1243

ASIAN HEADQUARTERSLutron GL Ltd.15 Hoe Chiang Road#07-03 Tower FifteenSingapore 089316Tel: +65-6220-4666Fax: [email protected]

EUROPEANHEADQUARTERSLutron EA Ltd.6 Sovereign CloseLondon, E1W 3JFUnited KingdomTel: +44-(0)20-7702-0657Fax: +44-(0)20-7480-6899

CUSTOMERSERVICE/ORDERINGUK +44-(0)20-7702-0657 – 09.00 - 18.00 GMTUSA +1-610-282-3800 – 08.00 - 20.00 EST

CUSTOMER SERVICE/[email protected]

TECHNICAL SUPPORT & SERVICESUSA +1-610-282-3800 – 24 hours/7 daysUK +44-(0)20-7702-065709.00 - 18.00 GMT

INTERNET:www.lutron.com

ADDITIONAL LUTRONSALES OFFICES:GermanyTel: +49-309-710-4590 Fax: +49-309-710-4591 FREEPHONE 00800-5887 6635

France Lutron Ltc, S.A.R.L.-Paris90 rue Villiers92300 Levallois Perret,FranceTel: +33-1-41-05-42-80Fax: +33-1-41-05-01-80FREEPHONE: [email protected]

Spain-MadridTel: +34-91-567-84-79 Fax: +34-91-567-84-78 FREEPHONE 0900-948-944

Spain-BarcelonaTel: +34-93-496-57-42 Fax: +34-93-496-57-50 FREEPHONE 0900-948-944

Hong KongTel: +852-2104-7733 Fax: +852-2104-7633

BeijingTel: +86-10-5877-1817Fax: +86-10-5877-1816

SingaporeLUTRON GL Ltd. -Singapore15 Hoe Chiang Road#7-03 Tower 15Singapore 089316Tel: +65-6220-4666Fax: +65-6220-4333JapanTel: +81-3-5575-8411 Fax: +81-3-5575-8420