1

Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management

Members:

Tauna Delmonico (General Services Administration)Tom Goodkind (Prudential Relocation)Jerry Mikowicz (Office of Personnel Management)Cindy Salter (Cendant Mobility)Richard Trent (Department of Justice)

Additional Resources:

Elaine Russell (Department of Commerce)Pam Silvis-Zelasko (Department of Veterans Administration)General Services AdministrationU.S. Office of Personnel ManagementEmployee Relocation Council

2

Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management

Examples of Subcommittee Activities:

• Research in management, administration, human capital, security issues, and best practices

• On-site visits to Employee Relocation Council and Prudential Relocation

• Interviews with OPM officials on human capital and security issues; OPM employment data extracts

• Multiple meetings, telecoms, emails, work with other Subcommittees (e.g., surveys; research templates), etc.

3

Today’s Discussion

• Employment Service Agreements• Staffing the Relocation Program• Training & Certification

Framework for Discussion

• Background

• Problem

• Research

• Best Practices

• Subcommittee Recommendations for Discussion with the Board

Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management

4

Employment Service Agreements

• B—12-month service agreement required by law

• P—Documentation not readily available

• R—OPM data on geographic moves; E-Government; Survey

• BP—Compliance with law; good business

• RD—Agency responsibilities; future EHRI & “electronic remarks”

Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management

5

Staffing the Relocation Program

• B—General Schedule classification system does not prescribe assigning work to administer the relocation program

• P—Different staffing approaches exist; seasonal workload

• R—OPM staff review of Federal classification system; no separate occupational series assigned; no specific educational requirements; future may include competency-based approach

• BP—Private firms have specialized (trained) staff or use 3rd party

• RD—Government moving towards more flexible classification and pay systems; possible best practices study

Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management

6

Training and Certification

• B—No specific education, qualification, or training requirements for Federal relocation specialists

• P—Many specialists do not have full range of knowledge or tools

• R—GSA, agency, and non-Federal training readily available; ERC offers “Certified Relocation Professional;” OPM responsible for Government training policies; agencies have broad authority to use non-Federal sources

• B—ERC offers CRP & majority of subject areas transferable

• RD—Determine whether a specified training curriculum and/or exam should be developed for Federal specialists; outline for approach developed

Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management

7

Preview of Topics for June 21, 22, and 23:

• Federal Travel Regulation (FTR) & Governmentwide guidance

• Best practices

• Knowledge share

• Pilot programs

• Centralization vs. decentralization

• Moving away from program fragmentation

• Flat versus tiered policies for relocation allowances

• Safeguarding information and emergency policies

Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management