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DSS Components

1. Sub Sistem Managemen Data

2. Sub Sistem Managemen Model

3. Sub Sistem (Managemen) Berbasis Pengetahuan

4. Sub Sistem Antarmuka (interface) Pengguna

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Sub System Managemen Data

Terdiri dari DSS database Database management system (DBMS) Data directory Query facility

(Figure 3.3)

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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The Model Management Subsystem

Basis Model Sistem Managemen Berbasis Model Bahasa pemodelan Direktori Model Eksekusi model, integrasi, pemroses

perintah

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Model Management System Model2 strategi : Non Rutin

mergers, analisa dampak, pembiayaan proyek

Model2 Taktis : Alokasi dan KontrolRencana mareting

Model Operasional : Kegiatan Harianpenjadwalan produksi, pengontrolan kualitas

Modal analitis : SAS, SPSS, OR, data mining

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The Knowledge Based (Management) Subsystem

Menyediakan keahlian dalam menyelesaikan masalah semi terstruktr dan tidak terstrktur

Kehalian disediakan oleh sebuah sistem pakar atau sistem cerdas lainnya

DSS yang mutakhir memiliki managemen berbasis pengetahuan

Mengarah kepada DSS cerdas

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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The User Interface (Dialog) Subsystem

Mencakup semua komunikasi antara penggna dan MSS

Angarmuka grafis (GUI) Memungkinan penggunakan Pengenalkan suara

(Voice Recognition) and Sintesa Bicara

To most users, the user interface is the system

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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The User

Different usage patterns for the user, the manager, or the decision maker

Managers Staff specialists Intermediaries

1. Staff assistant2. Expert tool user3. Business (system) analyst4. GSS Facilitator

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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DSS Hardware

Evolved with computer hardware and software technologies

Major Hardware Options Mainframe Workstation Personal computer Web server system

Internet Intranets Extranets

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Distinguishing DSS from Management Science and MIS

DSS is a problem-solving tool and is frequently used to address ad hoc and unexpected problems

Different than MIS DSS evolve as they develop

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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DSS Classifications

Alter’s Output Classification (1980) Degree of action implication of system outputs

(supporting decision) (Table 3.4)

Holsapple and Whinston’s Classification1. Text-oriented DSS2. Database-oriented DSS3. Spreadsheet-oriented DSS4. Solver-oriented DSS5. Rule-oriented DSS6. Compound DSS

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Intelligent DSS Categories

Descriptive Procedural Reasoning Linguistic Presentation Assimilative

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Alternate Categories of Intelligent DSS

Symbiotic Expert-system based Adaptive Holistic

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Other Classifications

Institutional DSS vs. Ad Hoc DSS

Institutional DSS deals with decisions of a recurring nature

Ad Hoc DSS deals with specific problems that are usually neither anticipated nor recurring

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Other Classifications (cont’d.)

Degree of nonprocedurality (Bonczek et al., 1980)

Personal, group, and organizational support (Hackathorn and Keen, 1981)

Individual versus group support systems (GSS)

Custom-made versus ready-made systems

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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Summary

Fundamentals of DSS

Components of DSS

Major capabilities of the DSS components

Major DSS categories

Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th editionCopyright 2001, Prentice Hall, Upper Saddle River, NJ

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