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7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 133
Facilities Instructions
Standards amp Techniques
Volume 1-2
(Formerly Power OampM Bulletin No 10)
OPERATIONSAND
MAINTENANCE IMPROVEMENT PROGRAM
Internet Version of This Manual Created
November 2000
Facilities Engineering Branch
Engineering Division
Denver Office
Denver Colorado
The Appearance of the Internet Version of This Manual
May Differ From the Original but the Contents Do Not
UNITED STATES DEPARTMENT OF THE INTERIOR
BUREAU OF RECLAMATION
Revised May 1989
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CONTENTSSection Page
Introduction and purpose
1
General guide 1Need for incident-free performance 1Program objective 1Attaining incident-free performance 2Implementation of program 2
Review of adequacy of facilities 2Objectives 2Items for review of facilities 2
Review of adequacy of operating instructions 4Standing Operating Procedures 4Contents of SOPs 4Periodic review of instructions 5
Training of OampM personnel 5Need for training 5Training of operators and switchmen 5OampM training meetings 8
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Section Page
Reporting of OampM training meetings 9Training aids and subjects of OampM meetings 9
Training of construction personnel 15Need 15Materials 15Training program 16Implementation 16
Training of non-Reclamation workmen 16Need for training 16Training format 17
Operations improvement reporting system 18Purpose of reporting 18Reports 18Use of operations improvement reports 18
Incidents 21Purpose of reporting 21Definitions of employee incident 21Formation of review boards 21Need for prompt attention 21
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Section Page
Reports 22Safety reporting 22
Motivation for incident-free performance 22Recognition of outstanding performance 22
Special awards 23Award presentation 23
Regional Annual Summary Report 23Requirement 23Interchange of information between office 24
Figures
1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee
Incident or miscue 27
iii
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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore
there are no visible indications as to where revisions occurred It isrecommended that you review entire document
NOTE 2 Underlining indicates that greater emphasis is required
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INTRODUCTION AND PURPOSE
General Guide
This bulletin summarizes current policies for power operations and maintenance
improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur
Consequently information in this bulletin is to be considered as a general rule and
may be superseded by subsequent correspondence and supplemented by individual
project needs
Need for Incident-free Performance
The modernization programs and applications of new technology has produced
significant changes in operational modes and increased complexity of systems With
emphasis on automation and remote control personnel are experiencing less direct
contact with equipment and are becoming less familiar with its operation Unfamiliarity
and reduced contact creates greater potential for misoperation of equipment
Consequences of misoperation or misuses are now multiplied due to expanded
systems interconnections and increased public scrutiny of mistakes One small
mistake by an individual may have impact on electrical service in several states
Program Objective
Experience has shown that a percentage of system outages have been the result of
human incident Since the consequences of these incidents can be very costly either
in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The
objective of this program is incident-free performance throughout the Bureau of
Reclamation through adequate training improved communications and adequate
facilities
Attaining Incident-free Performance
It is recognized that in systems as large and complex as todays water and power
facilities it may not be realistic to expect that all OampM incidents can be eliminated
However by using incident-free performance as a goal and every incident
demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given
areas to attain incident-free performance over prolonged periods A very practical
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objective is to attain incident-free performance for the day at hand and to plan for
incident-free performance the next day In this way a long record of outstanding
performance can be attained Primary factors involved in attaining incident-free
performance include (1) an effective review whereby results are evaluated and
incidents discussed (2) adequacy of facilities and active pursuit of needed corrective
measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action
and (6) improved design process which could eliminate equipment or procedural
deficiencies prior to OampM activities
Implementation of Program
The individual effort of every member of the OampM team is required to insure successful
implementation of the operations improvement program This bulletin is intended to
briefly discuss the essentials of the most important facets and to guide individual
initiative
REVIEW OF ADEQUACY OF FACILITIES
Objectives
This review should be carried out with three major objectives (1) to locate and
eliminate if possible all potential trigger or operating booby trap situations which
could initiate equipment outage or endanger personnel (2) to modify facility designs
andor operating procedures to prevent or minimize outages and (3) to develop
operating procedures for reliable communication which will expedite the restoration of
normal service should a misoperation occur
Items For Review of Facilities
Continuing reviews of adequacy of system equipment by OampM personnel should
include the following items
1 Adequacy of emergency preparedness procedures
2 Review of plans and procedures to be implemented upon the occurrence of an
event with environmental impact (Oil spill chemical contamination PCB spill
etc)
3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
8
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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CONTENTSSection Page
Introduction and purpose
1
General guide 1Need for incident-free performance 1Program objective 1Attaining incident-free performance 2Implementation of program 2
Review of adequacy of facilities 2Objectives 2Items for review of facilities 2
Review of adequacy of operating instructions 4Standing Operating Procedures 4Contents of SOPs 4Periodic review of instructions 5
Training of OampM personnel 5Need for training 5Training of operators and switchmen 5OampM training meetings 8
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Section Page
Reporting of OampM training meetings 9Training aids and subjects of OampM meetings 9
Training of construction personnel 15Need 15Materials 15Training program 16Implementation 16
Training of non-Reclamation workmen 16Need for training 16Training format 17
Operations improvement reporting system 18Purpose of reporting 18Reports 18Use of operations improvement reports 18
Incidents 21Purpose of reporting 21Definitions of employee incident 21Formation of review boards 21Need for prompt attention 21
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Section Page
Reports 22Safety reporting 22
Motivation for incident-free performance 22Recognition of outstanding performance 22
Special awards 23Award presentation 23
Regional Annual Summary Report 23Requirement 23Interchange of information between office 24
Figures
1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee
Incident or miscue 27
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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore
there are no visible indications as to where revisions occurred It isrecommended that you review entire document
NOTE 2 Underlining indicates that greater emphasis is required
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INTRODUCTION AND PURPOSE
General Guide
This bulletin summarizes current policies for power operations and maintenance
improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur
Consequently information in this bulletin is to be considered as a general rule and
may be superseded by subsequent correspondence and supplemented by individual
project needs
Need for Incident-free Performance
The modernization programs and applications of new technology has produced
significant changes in operational modes and increased complexity of systems With
emphasis on automation and remote control personnel are experiencing less direct
contact with equipment and are becoming less familiar with its operation Unfamiliarity
and reduced contact creates greater potential for misoperation of equipment
Consequences of misoperation or misuses are now multiplied due to expanded
systems interconnections and increased public scrutiny of mistakes One small
mistake by an individual may have impact on electrical service in several states
Program Objective
Experience has shown that a percentage of system outages have been the result of
human incident Since the consequences of these incidents can be very costly either
in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The
objective of this program is incident-free performance throughout the Bureau of
Reclamation through adequate training improved communications and adequate
facilities
Attaining Incident-free Performance
It is recognized that in systems as large and complex as todays water and power
facilities it may not be realistic to expect that all OampM incidents can be eliminated
However by using incident-free performance as a goal and every incident
demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given
areas to attain incident-free performance over prolonged periods A very practical
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objective is to attain incident-free performance for the day at hand and to plan for
incident-free performance the next day In this way a long record of outstanding
performance can be attained Primary factors involved in attaining incident-free
performance include (1) an effective review whereby results are evaluated and
incidents discussed (2) adequacy of facilities and active pursuit of needed corrective
measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action
and (6) improved design process which could eliminate equipment or procedural
deficiencies prior to OampM activities
Implementation of Program
The individual effort of every member of the OampM team is required to insure successful
implementation of the operations improvement program This bulletin is intended to
briefly discuss the essentials of the most important facets and to guide individual
initiative
REVIEW OF ADEQUACY OF FACILITIES
Objectives
This review should be carried out with three major objectives (1) to locate and
eliminate if possible all potential trigger or operating booby trap situations which
could initiate equipment outage or endanger personnel (2) to modify facility designs
andor operating procedures to prevent or minimize outages and (3) to develop
operating procedures for reliable communication which will expedite the restoration of
normal service should a misoperation occur
Items For Review of Facilities
Continuing reviews of adequacy of system equipment by OampM personnel should
include the following items
1 Adequacy of emergency preparedness procedures
2 Review of plans and procedures to be implemented upon the occurrence of an
event with environmental impact (Oil spill chemical contamination PCB spill
etc)
3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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Section Page
Reporting of OampM training meetings 9Training aids and subjects of OampM meetings 9
Training of construction personnel 15Need 15Materials 15Training program 16Implementation 16
Training of non-Reclamation workmen 16Need for training 16Training format 17
Operations improvement reporting system 18Purpose of reporting 18Reports 18Use of operations improvement reports 18
Incidents 21Purpose of reporting 21Definitions of employee incident 21Formation of review boards 21Need for prompt attention 21
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Section Page
Reports 22Safety reporting 22
Motivation for incident-free performance 22Recognition of outstanding performance 22
Special awards 23Award presentation 23
Regional Annual Summary Report 23Requirement 23Interchange of information between office 24
Figures
1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee
Incident or miscue 27
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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore
there are no visible indications as to where revisions occurred It isrecommended that you review entire document
NOTE 2 Underlining indicates that greater emphasis is required
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INTRODUCTION AND PURPOSE
General Guide
This bulletin summarizes current policies for power operations and maintenance
improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur
Consequently information in this bulletin is to be considered as a general rule and
may be superseded by subsequent correspondence and supplemented by individual
project needs
Need for Incident-free Performance
The modernization programs and applications of new technology has produced
significant changes in operational modes and increased complexity of systems With
emphasis on automation and remote control personnel are experiencing less direct
contact with equipment and are becoming less familiar with its operation Unfamiliarity
and reduced contact creates greater potential for misoperation of equipment
Consequences of misoperation or misuses are now multiplied due to expanded
systems interconnections and increased public scrutiny of mistakes One small
mistake by an individual may have impact on electrical service in several states
Program Objective
Experience has shown that a percentage of system outages have been the result of
human incident Since the consequences of these incidents can be very costly either
in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The
objective of this program is incident-free performance throughout the Bureau of
Reclamation through adequate training improved communications and adequate
facilities
Attaining Incident-free Performance
It is recognized that in systems as large and complex as todays water and power
facilities it may not be realistic to expect that all OampM incidents can be eliminated
However by using incident-free performance as a goal and every incident
demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given
areas to attain incident-free performance over prolonged periods A very practical
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objective is to attain incident-free performance for the day at hand and to plan for
incident-free performance the next day In this way a long record of outstanding
performance can be attained Primary factors involved in attaining incident-free
performance include (1) an effective review whereby results are evaluated and
incidents discussed (2) adequacy of facilities and active pursuit of needed corrective
measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action
and (6) improved design process which could eliminate equipment or procedural
deficiencies prior to OampM activities
Implementation of Program
The individual effort of every member of the OampM team is required to insure successful
implementation of the operations improvement program This bulletin is intended to
briefly discuss the essentials of the most important facets and to guide individual
initiative
REVIEW OF ADEQUACY OF FACILITIES
Objectives
This review should be carried out with three major objectives (1) to locate and
eliminate if possible all potential trigger or operating booby trap situations which
could initiate equipment outage or endanger personnel (2) to modify facility designs
andor operating procedures to prevent or minimize outages and (3) to develop
operating procedures for reliable communication which will expedite the restoration of
normal service should a misoperation occur
Items For Review of Facilities
Continuing reviews of adequacy of system equipment by OampM personnel should
include the following items
1 Adequacy of emergency preparedness procedures
2 Review of plans and procedures to be implemented upon the occurrence of an
event with environmental impact (Oil spill chemical contamination PCB spill
etc)
3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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Section Page
Reports 22Safety reporting 22
Motivation for incident-free performance 22Recognition of outstanding performance 22
Special awards 23Award presentation 23
Regional Annual Summary Report 23Requirement 23Interchange of information between office 24
Figures
1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee
Incident or miscue 27
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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore
there are no visible indications as to where revisions occurred It isrecommended that you review entire document
NOTE 2 Underlining indicates that greater emphasis is required
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INTRODUCTION AND PURPOSE
General Guide
This bulletin summarizes current policies for power operations and maintenance
improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur
Consequently information in this bulletin is to be considered as a general rule and
may be superseded by subsequent correspondence and supplemented by individual
project needs
Need for Incident-free Performance
The modernization programs and applications of new technology has produced
significant changes in operational modes and increased complexity of systems With
emphasis on automation and remote control personnel are experiencing less direct
contact with equipment and are becoming less familiar with its operation Unfamiliarity
and reduced contact creates greater potential for misoperation of equipment
Consequences of misoperation or misuses are now multiplied due to expanded
systems interconnections and increased public scrutiny of mistakes One small
mistake by an individual may have impact on electrical service in several states
Program Objective
Experience has shown that a percentage of system outages have been the result of
human incident Since the consequences of these incidents can be very costly either
in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The
objective of this program is incident-free performance throughout the Bureau of
Reclamation through adequate training improved communications and adequate
facilities
Attaining Incident-free Performance
It is recognized that in systems as large and complex as todays water and power
facilities it may not be realistic to expect that all OampM incidents can be eliminated
However by using incident-free performance as a goal and every incident
demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given
areas to attain incident-free performance over prolonged periods A very practical
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objective is to attain incident-free performance for the day at hand and to plan for
incident-free performance the next day In this way a long record of outstanding
performance can be attained Primary factors involved in attaining incident-free
performance include (1) an effective review whereby results are evaluated and
incidents discussed (2) adequacy of facilities and active pursuit of needed corrective
measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action
and (6) improved design process which could eliminate equipment or procedural
deficiencies prior to OampM activities
Implementation of Program
The individual effort of every member of the OampM team is required to insure successful
implementation of the operations improvement program This bulletin is intended to
briefly discuss the essentials of the most important facets and to guide individual
initiative
REVIEW OF ADEQUACY OF FACILITIES
Objectives
This review should be carried out with three major objectives (1) to locate and
eliminate if possible all potential trigger or operating booby trap situations which
could initiate equipment outage or endanger personnel (2) to modify facility designs
andor operating procedures to prevent or minimize outages and (3) to develop
operating procedures for reliable communication which will expedite the restoration of
normal service should a misoperation occur
Items For Review of Facilities
Continuing reviews of adequacy of system equipment by OampM personnel should
include the following items
1 Adequacy of emergency preparedness procedures
2 Review of plans and procedures to be implemented upon the occurrence of an
event with environmental impact (Oil spill chemical contamination PCB spill
etc)
3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore
there are no visible indications as to where revisions occurred It isrecommended that you review entire document
NOTE 2 Underlining indicates that greater emphasis is required
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INTRODUCTION AND PURPOSE
General Guide
This bulletin summarizes current policies for power operations and maintenance
improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur
Consequently information in this bulletin is to be considered as a general rule and
may be superseded by subsequent correspondence and supplemented by individual
project needs
Need for Incident-free Performance
The modernization programs and applications of new technology has produced
significant changes in operational modes and increased complexity of systems With
emphasis on automation and remote control personnel are experiencing less direct
contact with equipment and are becoming less familiar with its operation Unfamiliarity
and reduced contact creates greater potential for misoperation of equipment
Consequences of misoperation or misuses are now multiplied due to expanded
systems interconnections and increased public scrutiny of mistakes One small
mistake by an individual may have impact on electrical service in several states
Program Objective
Experience has shown that a percentage of system outages have been the result of
human incident Since the consequences of these incidents can be very costly either
in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The
objective of this program is incident-free performance throughout the Bureau of
Reclamation through adequate training improved communications and adequate
facilities
Attaining Incident-free Performance
It is recognized that in systems as large and complex as todays water and power
facilities it may not be realistic to expect that all OampM incidents can be eliminated
However by using incident-free performance as a goal and every incident
demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given
areas to attain incident-free performance over prolonged periods A very practical
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objective is to attain incident-free performance for the day at hand and to plan for
incident-free performance the next day In this way a long record of outstanding
performance can be attained Primary factors involved in attaining incident-free
performance include (1) an effective review whereby results are evaluated and
incidents discussed (2) adequacy of facilities and active pursuit of needed corrective
measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action
and (6) improved design process which could eliminate equipment or procedural
deficiencies prior to OampM activities
Implementation of Program
The individual effort of every member of the OampM team is required to insure successful
implementation of the operations improvement program This bulletin is intended to
briefly discuss the essentials of the most important facets and to guide individual
initiative
REVIEW OF ADEQUACY OF FACILITIES
Objectives
This review should be carried out with three major objectives (1) to locate and
eliminate if possible all potential trigger or operating booby trap situations which
could initiate equipment outage or endanger personnel (2) to modify facility designs
andor operating procedures to prevent or minimize outages and (3) to develop
operating procedures for reliable communication which will expedite the restoration of
normal service should a misoperation occur
Items For Review of Facilities
Continuing reviews of adequacy of system equipment by OampM personnel should
include the following items
1 Adequacy of emergency preparedness procedures
2 Review of plans and procedures to be implemented upon the occurrence of an
event with environmental impact (Oil spill chemical contamination PCB spill
etc)
3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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INTRODUCTION AND PURPOSE
General Guide
This bulletin summarizes current policies for power operations and maintenance
improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur
Consequently information in this bulletin is to be considered as a general rule and
may be superseded by subsequent correspondence and supplemented by individual
project needs
Need for Incident-free Performance
The modernization programs and applications of new technology has produced
significant changes in operational modes and increased complexity of systems With
emphasis on automation and remote control personnel are experiencing less direct
contact with equipment and are becoming less familiar with its operation Unfamiliarity
and reduced contact creates greater potential for misoperation of equipment
Consequences of misoperation or misuses are now multiplied due to expanded
systems interconnections and increased public scrutiny of mistakes One small
mistake by an individual may have impact on electrical service in several states
Program Objective
Experience has shown that a percentage of system outages have been the result of
human incident Since the consequences of these incidents can be very costly either
in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The
objective of this program is incident-free performance throughout the Bureau of
Reclamation through adequate training improved communications and adequate
facilities
Attaining Incident-free Performance
It is recognized that in systems as large and complex as todays water and power
facilities it may not be realistic to expect that all OampM incidents can be eliminated
However by using incident-free performance as a goal and every incident
demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given
areas to attain incident-free performance over prolonged periods A very practical
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objective is to attain incident-free performance for the day at hand and to plan for
incident-free performance the next day In this way a long record of outstanding
performance can be attained Primary factors involved in attaining incident-free
performance include (1) an effective review whereby results are evaluated and
incidents discussed (2) adequacy of facilities and active pursuit of needed corrective
measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action
and (6) improved design process which could eliminate equipment or procedural
deficiencies prior to OampM activities
Implementation of Program
The individual effort of every member of the OampM team is required to insure successful
implementation of the operations improvement program This bulletin is intended to
briefly discuss the essentials of the most important facets and to guide individual
initiative
REVIEW OF ADEQUACY OF FACILITIES
Objectives
This review should be carried out with three major objectives (1) to locate and
eliminate if possible all potential trigger or operating booby trap situations which
could initiate equipment outage or endanger personnel (2) to modify facility designs
andor operating procedures to prevent or minimize outages and (3) to develop
operating procedures for reliable communication which will expedite the restoration of
normal service should a misoperation occur
Items For Review of Facilities
Continuing reviews of adequacy of system equipment by OampM personnel should
include the following items
1 Adequacy of emergency preparedness procedures
2 Review of plans and procedures to be implemented upon the occurrence of an
event with environmental impact (Oil spill chemical contamination PCB spill
etc)
3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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objective is to attain incident-free performance for the day at hand and to plan for
incident-free performance the next day In this way a long record of outstanding
performance can be attained Primary factors involved in attaining incident-free
performance include (1) an effective review whereby results are evaluated and
incidents discussed (2) adequacy of facilities and active pursuit of needed corrective
measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action
and (6) improved design process which could eliminate equipment or procedural
deficiencies prior to OampM activities
Implementation of Program
The individual effort of every member of the OampM team is required to insure successful
implementation of the operations improvement program This bulletin is intended to
briefly discuss the essentials of the most important facets and to guide individual
initiative
REVIEW OF ADEQUACY OF FACILITIES
Objectives
This review should be carried out with three major objectives (1) to locate and
eliminate if possible all potential trigger or operating booby trap situations which
could initiate equipment outage or endanger personnel (2) to modify facility designs
andor operating procedures to prevent or minimize outages and (3) to develop
operating procedures for reliable communication which will expedite the restoration of
normal service should a misoperation occur
Items For Review of Facilities
Continuing reviews of adequacy of system equipment by OampM personnel should
include the following items
1 Adequacy of emergency preparedness procedures
2 Review of plans and procedures to be implemented upon the occurrence of an
event with environmental impact (Oil spill chemical contamination PCB spill
etc)
3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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made that require future action or whether new settings should be made in view
of changed conditions
4 Operators instructions for procedures to be followed during emergencies Such
emergencies include loss of major generating units power system
disturbances and incorrect functioning of any one or series of protective relays
5 Underfrequency load-shedding or separation schemes
6 Procedures for system restoration plan
7 Adequacy of communications and accuracy of telemetered information during
system outage conditions involving high or low frequency abnormal voltage and
other unusual conditions
8 Adequacy of station service power supply immediately after a major shutdown
and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of
critical equipment (such as breaker position) during outages Black start (a)
requirement (b) capability and (c) procedures
9 Governor action and effect of droop setting following load rejection with respect
to hunting and frequency control Causes of abnormal consumption of the energy
in governor oil tanks
10 Review of performance of supervisory control and data acquisition (SCADA
or PMSC) systems during system disturbance
11 With increasing complexity of control equipment and diverse modes of
operation of this equipment it is more important than ever that standard
nameplates for relaying control and switch identification be adhered to at all
stations Also arrangement of devices on the control board to conform to
standard arrangements shown by standard drawings prepared in the Denver
office should be adhered to insofar as possible Standard drawings are
available for typical control board panels such as for generators and other
major equipment (see appendix A) A periodic review of existing nameplates
should be conducted to ensure that
a Nameplates are located so that they are readily visible and so that each
nameplate will identify the item of equipment for which it is intended without
any doubt
b Nameplate engraving with high contrast and location are consistent for
similar equipment
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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c Control switch operation and escutcheon engraving are consistent for similar
equipment
d Normal lighting adequately illuminates nameplates
e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable
emergency lighting and proper maintenance procedures
f Nameplates switch escutcheons and mimic buses conform to standard
drawings
REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS
SOPS (Standing Operating Procedures)
To minimize incidents it is necessary to initiate and sustain a program at all projects
having power facilities to periodically review and update SOPs for each major facility
The Regional Directors authority in this program emphasizes the importance of such
action and this support is shown by his annual certification (approval) of operating
instructions for each facility in that Region Copies of certified operating procedures
are kept at the appropriate installation for reference training and use during
emergencies A copy is kept in the project andor regional office for review of
adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation
Contents of SOPS
SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)
manufacturers literature engineering drawings and regional and project procedures
They should include among other items instruction as to relays which must be blocked
or removed from service while performing switching sequence of switching
operations use of alternate communication facilities information on operation of major
equipment etc For SOP outline and preparation refer to Power Facilities
Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from
Project Operation Services Staff D-5140
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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Periodic Review of Instructions
Review of instruction given in SOPs and regional supplements to FIST Vol 11 should
be conducted at least annually to assure that the documents are complete and up to
date As discussed above SOPs shall be annually certified as being current by the
Regional Director
TRAINING OF OampM PERSONNEL
Need For Training
More advanced designs of generators transformers and breakers and associated
automatic semiautomatic and remote supervisory control equipment are being
installed in Reclamation stations therefore operating problems are becoming more
complex Uninterrupted service is a necessity as even a brief outage of electrical
service may result in considerable loss to some power consumers as well as loss of
revenue and prestige to Reclamation Only skilled and well-trained personnel can
perform the tasks necessary for efficient economical and safe operation of facilities
A continuing training program will assist our OampM personnel in becoming better
informed more alert and more safety conscious
Training of Operators and Switchmen
As new personnel are employed to assist experienced operators it is essential that
they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become
vacant As plants and facilities become more complex it is desirable that key
operating positions be filled by employees who have a background of experience and
training The most efficient and experienced operators should be advanced in the
Reclamations organization to the positions of operating supervisors as they develop
operating skills and gain background experience and knowledge in operations
Three separate and distinct training programs are carried on concurrently for operating
personnel to improve their knowledge of the operating principles of the electrical and
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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mechanical facilities and to prepare them for advancement to more responsible
positions
1 Training of Inexperienced Operating Personnel
Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series
of lessons entitled Training Course for Power Operating Personnel is available upon
request to the Division of Engineering D-8450 Denver to assist project staff in this
training The lessons range in subject material from operation of hydraulic turbines to
operation of interconnected systems and reflect equipment and practices in use
Reclamation-wide
Each lesson has been designed for self-study to assist inexperienced operating
personnel in learning specialized subjects and challenge their attentiveness with a
short test at completion The lesson titles are
I Hydroelectric Power
II Hydraulic Turbines
III Governors for Hydraulic Turbines
IV Alternators - Alternating-Current Generators
V Alternating-Current Generator Components
VI Alternating-Current Generator Excitation
VII Alternating-Current Generator Excitation Control
VIII Synchronization and Load Control
IX Substations Transformers Circuit Breakers and Regulators
IX-A Substations Transformers Circuit Breakers and Regulators Cont
X Protective Relaying
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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Xl Transmission Lines and Their Operation
Xll Interconnected System Operation
Test and answer sheets are included separately for administration by local
supervisors
2 Operator Refresher Program
Refresher training of experienced plant operators is provided at the Western Area
Power Administration (Western) Electric Power Training Center (EPTC) Denver This
training is composed of two parts (1) a series of brief lecture-discussion reviews of
power system emergency considerations power flow effects and methods of
compensation and other system-equipment relations and (2) extended sessions of
practice and demonstration on operating procedures proper clearance procedures
and the effects of faults and equipment failures All practice and demonstration
sessions use the powerplant-transmission system simulator for hands-on realism
It is desirable that prospective participants study the lessons described in Section
1 above and
Author publisher
Basic Math for Electrical 5th Edition Singer McGraw-Hill
Electricity 1-7 2nd Edition Mileaf Sams
Prospective participants should also know the fundamentals of basic mathematics
including simple algebra ratio and proportion square and square roots and right
angle trigonometry before attending the training center
3 Switching Operations Training Program
Each project is responsible for continuing training certification and recertification
for all OampM personnel who perform switching operations in Reclamation facilities
Switching shall be performed only by authorized and certified personnel and in the
manner prescribed by FIST Vol 11 Power System Clearance Procedures All
Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by
instruction at each station to which they are assigned normal switching duties During
emergencies this certification shall in no way restrict the use of certified switchmen at
stations where they are not certified Switchmen shall be trained and examined
annually to verify that their knowledge of required procedures is complete and correct
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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Annual recertification of switchmen is required and lists of qualified switchmen shall be
updated as required by FIST Vol 11 for each station where switching is performed
Training certification and annual recertification of switchmen is the responsibility
of each project Annual examinations are prerequisite to certification for each
switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished
throughout the region on a continuing basis as dictated by the time available for this
activity however recertification of all OampM personnel (Reclamation and foreign) who
switch in Reclamation facilities shall be accomplished within a 1-year period and each
regional office should be aware of progress of this program through periodic reports
on at least a quarterly basis Specific reporting procedures will be arranged between
the region and each field office The examination shall preferably be given by members
of the local operations staff as authorized by each region and shall include the
following
a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is
given in figure 1 for your information or use however actual questions used are left to
the judgment of each project to apply to specific equipment or particular problems
which may have arisen The answers from switchmen may be given verbally or be
written and may be given as closed book or open book examinations at the discretion
of the local operations supervisor The objective is to be sure that each switchman
knows the correct answers to all questions
b Physical performance Each switchman shall be given a switching program
to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a
program required routinely for facility operation The objective is to be sure the
switchman has a feel for and adequate knowledge of operation of the type of
equipment he is certified to operate
The examining official should conduct the examination in a manner conducive to
discussion of problems with the switchman to assure that there are no
misunderstandings and that the spirit of teamwork is enhanced It may be necessary
that all or portions of the examination be repeated with a particular employee to be
sure that objectives of the certification program are achieved If the individual does not
meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified
OampM Training Meetings
In addition to the formalized training outlined above each project is responsible for
carrying out an operations improvement training program whereby certified SOPs and
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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regional supplements to FIST Vol 11 instructions are emphatically brought to the
attention of all OampM personnel engaged in operations Classes should periodically be
held among them to assure that all concerned with operations understand this
operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen
journeymen and inspectors in operation maintenance and construction activities are
of prime importance Emphasis should placed on discussion and understanding of
relay and device function sheets for each station
Reporting of OampM Training Meetings
A record of all OampM training meetings held should be made A monthly report of
progress on the operations improvement program is desirable to inform regional
management of progress being made In order to provide uniformity in reporting
training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it
is often convenient and appropriate to combine operations improvement meetings with
safety meetings a consolidated report covering both of these phases of training is
acceptable When a meeting is held to cover both phases of training it is important that
each phase be given individual emphasis and that neither phase is neglected
Meetings covering both phases of training may be held as a part of regularly scheduled
safety meetings or toolbox meetings Safety meetings shall be held as provided in
paragraph 36527 of the Reclamation Instructions
Training Aids and Subjects for OampM Meetings
Training aids that may be used for discussion purposes during OampM training meetings
include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-
line diagrams manufacturers instruction books on equipment emergency operating
procedures instructions relay and device function sheets catalog information movie
films bulletins tapes and slides Material covered typically requires a minimum of 1
hour per meeting The following list of subjects may be helpful in selecting material to
be covered
1 Review of electrical one-line diagrams is an essential part of the training program
to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes
that have occurred It is desirable for all personnel who do electrical switching to be
capable of drawing from memory one-line diagrams of the switching facilities for
which they are responsible The diagrams should be drawn using standard symbols
and include the buses transformers regulators circuit breakers disconnect and
bypass switches potential transformer current transformers capacitors and
reactors on all major
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
19
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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circuits Similar emphasis should be placed on high energy mechanical and hydraulic
systems re piping schematics or linkages
2 Discussion of any incidentmiscue summary reports for other projects These
reports should be studied and discussed to familiarize OampM personnel with
circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in
keeping operating personnel at all levels alert and aware of the importance of
establishing a record of incident-free performance and sharing expertise and
experience throughout Reclamation
3 Instructions on operation of equipment can advantageously be given by a veteran
member of the OampM staff having responsibility for the equipment Instructions on the
following topics are desirable clearance and associated procedures circuit breakers
and associated relay operations disconnecting switches sectionalizing switches
ground switches load break switches gang-operated switches potential transformers
potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators
governors station service systems heating and ventilating systems compressed air
systems drainage systems equipment checks reports and logging communications
fire protection and annunciators Personal safety should be emphasized in all
discussions and instructions including coverage of Reclamation OampM Safety
Standards (ROMSS)
4 Discussion of operating procedures including responsibility of operators
switchmen prearranged clearances emergency clearances numbering of switches
and safety rules
5 Discussions of dispatching substation operations including Special control
switches breaker indicating lights precautions to be observed when synchronizing
reclosing relays restoring service to loads transmission loop and radio operation
controlling lines communications switching order substation and special reports
substation operating procedures carrier-current relay functions various types of relays
step-by-step procedures for testing various pieces of equipment operating
procedures for those transmission lines under the direct supervision of the dispatcher
in the area operating procedures for those transmission lines under local supervision
in the area and operating emergency procedures for the larger stations
10
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
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25
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE
1 What is a Clearance
2 What is the difference between a Clearance and a Hot Line Order
3 When is a Clearance required
4 At what stage of construction is a Clearance required
5 Who can issue a Clearance
6 Who is eligible to obtain a Clearance
7 Who determines what persons shall be certified to perform switching
8 What is the procedure for applying for and releasing Clearance
9 What are the responsibilities of the holder of a Clearance to the other workmen
working under his Clearance
10 What must be done if the holder of a Clearance must leave the jobsite
11 What is the procedure for obtaining and releasing a Hot Line Order
12
If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed
13 What work other than hot line maintenance can be performed without a
Clearance
14 What must a switchman do before operating the switch that is indicated a s the
next step on the switching program form
15 How are Clearances issued when foreign system workmen must work on or near
USBR facilities
Figure 1 Switchmen certification examination questions
11
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
12
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
14
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
15
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
16
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
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acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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OPERATIONS IMPROVEMENT PROGRAM
Region Project
Work Team Date of Class
From To Hours Meeting Place
Instructor Title
Personnel Attending
ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED
1 Safe Clearance Procedures
2 Standing Operating Procedures
3 Switching Instructions
Figure 2 - Training report
12
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4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
14
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
15
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
16
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
18
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
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26
7302019 1-2 Operations and Maintenance Improvement Program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 1833
4 Operations Improvement Reports
5 IncidentMiscue Review
6 Unscheduled Outages andor Emergency Conditions
7 Instructions Presented on Matters Covered Other Than Above
8 Remarks
Figure 2 - Training Report Continued
13
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Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
14
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
15
7302019 1-2 Operations and Maintenance Improvement Program
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
16
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2233
following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
17
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
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26
7302019 1-2 Operations and Maintenance Improvement Program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 1933
Signature Title Date
Branch Head or Chief Date
Division Head or Chief Date
In duplicate to Regional Director
Attention
Figure 2 - Training report - continued
14
7302019 1-2 Operations and Maintenance Improvement Program
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
15
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2133
Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
16
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2233
following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
17
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
18
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
19
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
20
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
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25
7302019 1-2 Operations and Maintenance Improvement Program
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26
7302019 1-2 Operations and Maintenance Improvement Program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
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TRAINING OF CONSTRUCTION PERSONNEL
Need
Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is
essential for the safety of personnel protection of our facilities and uninterrupted
operation of facilities Responsibility for coordinating these activities rests equally on
construction and OampM supervisors
Materials
Reclamation requirements and procedures relating to such activities are available in
the following publications
Construction Safety Standards
Standard Specifications Paragraph C-250 Safety Precautions in Energized
Substations and Switchyards including Special Work Permit POampM 169
FIST Vol 11 Power System Clearance Procedure
Reclamation OampM Safety Standards
Comprehensive Construction Training Program
These publications are readily available and personnel are generally acquainted with
the procedures and safety requirements pertaining to their respective operations
However it is evident in reviewing the incidents which have occurred that construction
and OampM personnel are not always knowledgeable of the operation procedures and
safety provisions pertaining to work performed by others which can and often do affect
their own activities An example is the power system clearance procedures covered
in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized
facilities are required by Section 28 of the Reclamation Construction Safety Standards
to be familiar with these procedures in order to coordinate their activities with OampM
and to carry on the construction with optimum safety
15
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Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
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following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
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OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
18
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The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
19
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POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
20
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EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133
26
7302019 1-2 Operations and Maintenance Improvement Program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2133
Training Program
In order to ensure that construction personnel are thoroughly familiar with the power
system clearance procedures and the safety requirements pertaining to these
activities the following training program shall be initiated and sustained Construction
engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance
and safety procedures contained in the following publications FIST Vol 11 standard
specifications paragraph C-250 Safety Precautions in Energized substations and
Switchyards and other pertinent specifications requirements They shall coordinate
these training efforts with the respective OampM staffs particularly covering the review
of clearance and other procedures set forth in FIST Vol 11 Such training while
necessarily brief shall be thorough and conducted on a formal and continuing basis
Additionally the pertinent provisions of the Construction Safety Standards should be
reviewed as well as the use of the Special Work Permit POampM 169 The training
should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location
Implementation
Following the initial training of construction inspectors the training should be given to
construction inspectors newly assigned to the worksite In other words no one should
be assigned to inspection work of this type without previously taking the training
Contractor supervisors responsible for performing work adjacent to energized facilities
should attend these training sessions A record shall be kept of such training together
with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training
keeping the Denver Office Division of Safety and Division of Engineering advised of
their progress
TRAINING OF NON-RECLAMATION PERSONNEL
Need for Training
Incidents have occurred in Reclamation facilities which have resulted in injuries or
death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-
Reclamation agencies have access to Reclamation facilities where their equipment
is located Examination of accidents involving non-Reclamation personnel working
inside Reclamation stations shows that non-Reclamation personnel involved often
were not
16
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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2233
following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
17
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2333
OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
18
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433
The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
19
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533
POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
20
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633
EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733
Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133
26
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233
SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2233
following basic safety procedures Disregard for safety precautions on the part of non-
Reclamation personnel could eventually seriously affect Reclamation personnel and
equipment located at the same facility Further complacence or failure on
Reclamations part to initiate appropriate action to correct the situation would have an
adverse impact on industrys opinion of Reclamations competence in power
operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that
work is accomplished or supervised by persons who have demonstrated the
knowledge and competency to work safely at energized facilities
Training Format
To achieve this goal each region has been instructed to initiate a cooperative training
program to limit access of non-Reclamation OampM personnel to Reclamation stations
to those personnel who have been examined and trained as follows or who are
accompanied by and under the constant supervision of an employee who has been
trained and examined as follows
1 Instructed in the safety and operating requirements set forth in the
Reclamation OampM Safety Standards and in FIST Vol 11
2 Familiarized with the physical layout of Reclamations portion of the facility
and Reclamations SOP for the facility
3 Familiarized with the interconnection of Reclamation and non-Reclamation
equipment in the stations with emphasis on unusual switching procedures or
inherent booby traps in equipment
4 Examined and found to be knowledgeable in the above procedures and
competent in his field
In lieu of the above the non-Reclamation agency may have a system to certify
personnel using other materials approved by Reclamation as meeting our requirement
Such training and examination is also required of all Reclamation OampM personnel
concerned with work on or near energized equipment and for non-Reclamation
employees who operate Reclamation equipment
17
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2333
OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
18
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433
The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
19
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533
POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
20
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633
EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733
Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133
26
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233
SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2333
OPERATIONS IMPROVEMENT REPORTING SYSTEM
Purpose of Reporting
Station inspections routine operation and maintenance functions and operating
incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor
design practices Also exceptional performance or recognition of an imminent problem
in the operations arena should be documented and circulated if other Reclamation
projects can benefit from the information (see figure 3) The purpose of this program
is to allow the entire Reclamation to benefit from the experiences and expertise of
each project Distribution of the information received in this system to the appropriate
operations andor design organizations will result in a safer and more efficient
operation of Reclamations facilities
Reports
The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)
provide recognition for a special act process or procedures and (2) allow the benefits
of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall
be submitted on Form POampM 171 OampM Improvement Reporting System to the
Division of Engineering Code D-5200 Denver Office with a copy to the appropriate
regional director (see fig 4) The reports should contain sufficient detail to permit an
understanding of the problem encountered and any recommended solutions for it but
should not contain confidential detailed information regarding operating incidents (such
as names locations and equipment numbers) Distribution of POampM-171 is optional
and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences
Use of OampM Improvement Reports
OampM Improvement Reports may indicate the need for
1 Changes in operations or maintenance procedures
2 Further training of personnel
3 Changes in design practices
4 Changes in installation procedures
18
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433
The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
19
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533
POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
20
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633
EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733
Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133
26
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233
SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433
The reports should be used to identify problem areas determine constructive
solutions and to inform other who may encounter similar problems The Division of
Engineering will distribute the information from the reports to the appropriate offices
in Reclamation and will also prepare an annual summary of the reports
19
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533
POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
20
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633
EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733
Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133
26
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233
SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533
POampM-175 (7-89)
Bureau of Reclamation
SPECIAL RECOGNITION
Region Date (MonDayYear) Locat ion
Employee(s) Involved
Name Title
Describe what they did found corrected
Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition
correct and improper procedure provide more efficient operation)
Supervisorrsquos Signature FTS Number
Copy to D-5200 Regional Office
20
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633
EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733
Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133
26
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233
SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633
EMPLOYEE INCIDENTS
Purpose of Reporting
Every incident or miscue indicates a need for improvement in some respect To
promote improvement in operations and maintenance procedures each incident must
be reviewed and reports prepared To profit from such experiences it is necessary to
analyze existing problems and study recommended solutions Written reports are
intended for this purpose
Definitions of Employee Incident
It is essential that the definitions of incidents be sufficiently clear to permit meaningful
analysis of problems The use of standard definitions will promote uniformity and
minimize inequities among regions Toward that end the definitions on POampM-171
have been developed
Formation of Review Boards
In cases of major incident involving personal injury loss of life serious damage to
equipment or major system breakup a review board shall be appointed by the
Regional Director or higher authority and shall include a member from the Division of
Engineering D-5200 Denver Office In all other cases it is recommended that a
project-appointed review board of one to three members conduct the investigation and
write the reports including statements covering actions already taken or
recommended that will aid in preventing similar recurrences In the case of incidents
of a minor nature it may be more effective if the project-appointed review board
consists of local participants such as the plant superintendent foremen and co
workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity
Need For Prompt Attention
It is essential that all incidentsmiscues receive prompt attention action and response
by the review board The action taken on the incident by the review board should be
made available to all personnel involved as quickly as possible Swift review promotes
better understanding by the review board members of the circumstances surrounding
the incident and leads more directly to the cause and solution
21
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Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733
Reports
Two reports are to be prepared
1 A detailed report giving all pertinent information for confidential use with in the
project or region Each responsible project or office shall maintain a complete file of
detailed reports for review by the region and D-5200
2 An Operations Improvement Report (Form POampM-171) for submission to the
Division of Engineering Denver Office D-5200 The report is for the annual summary
and provides an overview of the effectiveness of the program Bureau-wide This report
shall also be distributed Bureau-wide when other facilities will benefit of has significant
consequences
Incidentmiscue reports for internal project or regional use should contain sufficient
detail for effective follow through by management The suggested format is shown in
figure 5 Much attention should be given to items 4C and 4D concerning cause and
solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver
Office to prepare periodic reports for Bureau-wide distribution
Safety Reporting
All incidents resulting in property damage or personal injury shall be reported in
accordance with standard safety reporting procedures as set forth in chapter 4 part
365 of Reclamation Instructions series 350 The report of the review board prepared
for internal project or regional use should accompany the accident report and may be
used in lieu of the required narrative
MOTIVATION FOR INCIDENT-FREE PERFORMANCE
Recognition of Outstanding Performance
The preparation thought and diligence in performing OampM action required for
incident-free performance for a sustained period of time do not come easily Much
effort is required for their attainment Perhaps the most effective motivation of
employees to do a good job is the sense of satisfaction gained in the knowledge they
are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)
supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be
recognized or
22
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
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26
7302019 1-2 Operations and Maintenance Improvement Program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
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APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833
acknowledged by letters of commendation or by use of the established procedures of
the incentive awards program (RI part 361)
Special Awards
Outstanding actions by individuals or groups to prevent or minimize a hazardous
condition or major equipment damage should be brought to the attention of the Chief
Division of Engineering code D-5200 Denver Office for consideration of recognition
at regional Reclamation or national levels
Award Presentation
The key to motivation with an awards program is the prestige associated with the
presentation and possession of the awards The desired effect is that each potential
awardee personally feels the recognition appreciation and respect that the award
represents To accomplish this the award presentation should be carefully planned
with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of
power operations on the recipients of the awards
REGIONAL ANNUAL SUMMARY REPORT
Requirement
In order to assure management awareness and emphasis on the operating training
program an annual summary report by members of the regional staff is recommended
for each attended facility in its operating area The summary report should cover status
of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution
discussion of reports of employee incidents and miscues and discussion of reports
of special recognition and special awards The annual summary report should be used
as a management tool in each region to assure that important phases of the
operations improvement program are not overlooked and to assess effectiveness of
improvements and corrective measures taken These summaries should be available
on request in each regional office
23
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
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26
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933
INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain
interest and effectiveness of the operations improvement program by introduction of
fresh materials instruction methods or other material It is vital that there be a
continuing interchange of information and ideas between all offices concerned Only
through continuing dedicated effort on the part of all individuals involved can this type
of program achieve our common objective of incident-free performance and maintain
enthusiasm in the program
24
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
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26
7302019 1-2 Operations and Maintenance Improvement Program
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033
25
7302019 1-2 Operations and Maintenance Improvement Program
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26
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233
SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
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SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233
SUGGESTED FORMAT FOR
DETAILED REPORT ON EMPLOYEE INCIDENTS
(Confidential Internal Use Only)
1 Heading on Report
The heading of the report shall incorporate in the following order
(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved
(d) The date of the occurrence(e) Incident definition from POampM-171
2 DESCRIPTION OF OCCURRENCE
Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not
sufficient
(a) Events leading up to the occurrence with remarks on time available stress disturbing
or distracting factors(b) The fault occurrence
(c) The results injuries damage service impairment(d) The restoration of service
(e) Supplementary diagrams and sketches as required
3 TITLES AND DUTIES
Indicate the titles and duties of the parties directly involved
(a) Normal duties
(b) Special duties if there was any departure from the normal during the period under consideration
4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS
(a) Reduce the incident to the simplest possible statement of what took place from a point
of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any
extenuating circumstances
(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be
specific)
Figure 5 - Suggested format for detailed report on employee incident
27
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates
7302019 1-2 Operations and Maintenance Improvement Program
httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333
APPENDIX A
Standard Drawings List
The drawings included in this list illustrate the standard arrangement of devices and
nameplates used in Reclamation installations
1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels
2 40-D-5776 - Duplex control board - One line with directional overcurrent relays
Typical instrument and relay panels
3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-
Typical instrument and relay panels
4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and
bus differential relays - Typical instrument and relay panels
5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument
panel
6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays
and revenue metering - Typical instrument and relay panels
7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping
relays - Typical instrument and relay panels
8
40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates
9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical
instrument and relay panels
10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard
nameplates
11 40-D-6133 - Standard designs - Mimic bus color standard
12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates
13 40-D-6234 - Standard designs - Standard nameplates