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7/30/2019 1-2 Operations and Maintenance Improvement Program http://slidepdf.com/reader/full/1-2-operations-and-maintenance-improvement-program 1/33 Facilities Instructions, Standards, & Techniques Volume 1-2 (Formerly Power O&M Bulletin No. 10) OPERATIONS AND MAINTENANCE IMPROVEMENT PROGRAM Internet Version of This Manual Created November 2000 Facilities Engineering Branch Engineering Division Denver Office Denver, Colorado The Appearance of the Internet Version of This Manual May Differ From the Original, but the Contents Do Not UNITED STATES DEPARTMENT OF THE INTERIOR BUREAU OF RECLAMATION Revised May 1989

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Page 1: 1-2 Operations and Maintenance Improvement Program

7302019 1-2 Operations and Maintenance Improvement Program

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Facilities Instructions

Standards amp Techniques

Volume 1-2

(Formerly Power OampM Bulletin No 10)

OPERATIONSAND

MAINTENANCE IMPROVEMENT PROGRAM

Internet Version of This Manual Created

November 2000

Facilities Engineering Branch

Engineering Division

Denver Office

Denver Colorado

The Appearance of the Internet Version of This Manual

May Differ From the Original but the Contents Do Not

UNITED STATES DEPARTMENT OF THE INTERIOR

BUREAU OF RECLAMATION

Revised May 1989

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CONTENTSSection Page

Introduction and purpose

1

General guide 1Need for incident-free performance 1Program objective 1Attaining incident-free performance 2Implementation of program 2

Review of adequacy of facilities 2Objectives 2Items for review of facilities 2

Review of adequacy of operating instructions 4Standing Operating Procedures 4Contents of SOPs 4Periodic review of instructions 5

Training of OampM personnel 5Need for training 5Training of operators and switchmen 5OampM training meetings 8

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Section Page

Reporting of OampM training meetings 9Training aids and subjects of OampM meetings 9

Training of construction personnel 15Need 15Materials 15Training program 16Implementation 16

Training of non-Reclamation workmen 16Need for training 16Training format 17

Operations improvement reporting system 18Purpose of reporting 18Reports 18Use of operations improvement reports 18

Incidents 21Purpose of reporting 21Definitions of employee incident 21Formation of review boards 21Need for prompt attention 21

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Section Page

Reports 22Safety reporting 22

Motivation for incident-free performance 22Recognition of outstanding performance 22

Special awards 23Award presentation 23

Regional Annual Summary Report 23Requirement 23Interchange of information between office 24

Figures

1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee

Incident or miscue 27

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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore

there are no visible indications as to where revisions occurred It isrecommended that you review entire document

NOTE 2 Underlining indicates that greater emphasis is required

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INTRODUCTION AND PURPOSE

General Guide

This bulletin summarizes current policies for power operations and maintenance

improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur

Consequently information in this bulletin is to be considered as a general rule and

may be superseded by subsequent correspondence and supplemented by individual

project needs

Need for Incident-free Performance

The modernization programs and applications of new technology has produced

significant changes in operational modes and increased complexity of systems With

emphasis on automation and remote control personnel are experiencing less direct

contact with equipment and are becoming less familiar with its operation Unfamiliarity

and reduced contact creates greater potential for misoperation of equipment

Consequences of misoperation or misuses are now multiplied due to expanded

systems interconnections and increased public scrutiny of mistakes One small

mistake by an individual may have impact on electrical service in several states

Program Objective

Experience has shown that a percentage of system outages have been the result of

human incident Since the consequences of these incidents can be very costly either

in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The

objective of this program is incident-free performance throughout the Bureau of

Reclamation through adequate training improved communications and adequate

facilities

Attaining Incident-free Performance

It is recognized that in systems as large and complex as todays water and power

facilities it may not be realistic to expect that all OampM incidents can be eliminated

However by using incident-free performance as a goal and every incident

demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given

areas to attain incident-free performance over prolonged periods A very practical

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objective is to attain incident-free performance for the day at hand and to plan for

incident-free performance the next day In this way a long record of outstanding

performance can be attained Primary factors involved in attaining incident-free

performance include (1) an effective review whereby results are evaluated and

incidents discussed (2) adequacy of facilities and active pursuit of needed corrective

measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action

and (6) improved design process which could eliminate equipment or procedural

deficiencies prior to OampM activities

Implementation of Program

The individual effort of every member of the OampM team is required to insure successful

implementation of the operations improvement program This bulletin is intended to

briefly discuss the essentials of the most important facets and to guide individual

initiative

REVIEW OF ADEQUACY OF FACILITIES

Objectives

This review should be carried out with three major objectives (1) to locate and

eliminate if possible all potential trigger or operating booby trap situations which

could initiate equipment outage or endanger personnel (2) to modify facility designs

andor operating procedures to prevent or minimize outages and (3) to develop

operating procedures for reliable communication which will expedite the restoration of

normal service should a misoperation occur

Items For Review of Facilities

Continuing reviews of adequacy of system equipment by OampM personnel should

include the following items

1 Adequacy of emergency preparedness procedures

2 Review of plans and procedures to be implemented upon the occurrence of an

event with environmental impact (Oil spill chemical contamination PCB spill

etc)

3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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CONTENTSSection Page

Introduction and purpose

1

General guide 1Need for incident-free performance 1Program objective 1Attaining incident-free performance 2Implementation of program 2

Review of adequacy of facilities 2Objectives 2Items for review of facilities 2

Review of adequacy of operating instructions 4Standing Operating Procedures 4Contents of SOPs 4Periodic review of instructions 5

Training of OampM personnel 5Need for training 5Training of operators and switchmen 5OampM training meetings 8

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Section Page

Reporting of OampM training meetings 9Training aids and subjects of OampM meetings 9

Training of construction personnel 15Need 15Materials 15Training program 16Implementation 16

Training of non-Reclamation workmen 16Need for training 16Training format 17

Operations improvement reporting system 18Purpose of reporting 18Reports 18Use of operations improvement reports 18

Incidents 21Purpose of reporting 21Definitions of employee incident 21Formation of review boards 21Need for prompt attention 21

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Section Page

Reports 22Safety reporting 22

Motivation for incident-free performance 22Recognition of outstanding performance 22

Special awards 23Award presentation 23

Regional Annual Summary Report 23Requirement 23Interchange of information between office 24

Figures

1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee

Incident or miscue 27

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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore

there are no visible indications as to where revisions occurred It isrecommended that you review entire document

NOTE 2 Underlining indicates that greater emphasis is required

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INTRODUCTION AND PURPOSE

General Guide

This bulletin summarizes current policies for power operations and maintenance

improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur

Consequently information in this bulletin is to be considered as a general rule and

may be superseded by subsequent correspondence and supplemented by individual

project needs

Need for Incident-free Performance

The modernization programs and applications of new technology has produced

significant changes in operational modes and increased complexity of systems With

emphasis on automation and remote control personnel are experiencing less direct

contact with equipment and are becoming less familiar with its operation Unfamiliarity

and reduced contact creates greater potential for misoperation of equipment

Consequences of misoperation or misuses are now multiplied due to expanded

systems interconnections and increased public scrutiny of mistakes One small

mistake by an individual may have impact on electrical service in several states

Program Objective

Experience has shown that a percentage of system outages have been the result of

human incident Since the consequences of these incidents can be very costly either

in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The

objective of this program is incident-free performance throughout the Bureau of

Reclamation through adequate training improved communications and adequate

facilities

Attaining Incident-free Performance

It is recognized that in systems as large and complex as todays water and power

facilities it may not be realistic to expect that all OampM incidents can be eliminated

However by using incident-free performance as a goal and every incident

demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given

areas to attain incident-free performance over prolonged periods A very practical

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objective is to attain incident-free performance for the day at hand and to plan for

incident-free performance the next day In this way a long record of outstanding

performance can be attained Primary factors involved in attaining incident-free

performance include (1) an effective review whereby results are evaluated and

incidents discussed (2) adequacy of facilities and active pursuit of needed corrective

measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action

and (6) improved design process which could eliminate equipment or procedural

deficiencies prior to OampM activities

Implementation of Program

The individual effort of every member of the OampM team is required to insure successful

implementation of the operations improvement program This bulletin is intended to

briefly discuss the essentials of the most important facets and to guide individual

initiative

REVIEW OF ADEQUACY OF FACILITIES

Objectives

This review should be carried out with three major objectives (1) to locate and

eliminate if possible all potential trigger or operating booby trap situations which

could initiate equipment outage or endanger personnel (2) to modify facility designs

andor operating procedures to prevent or minimize outages and (3) to develop

operating procedures for reliable communication which will expedite the restoration of

normal service should a misoperation occur

Items For Review of Facilities

Continuing reviews of adequacy of system equipment by OampM personnel should

include the following items

1 Adequacy of emergency preparedness procedures

2 Review of plans and procedures to be implemented upon the occurrence of an

event with environmental impact (Oil spill chemical contamination PCB spill

etc)

3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Section Page

Reporting of OampM training meetings 9Training aids and subjects of OampM meetings 9

Training of construction personnel 15Need 15Materials 15Training program 16Implementation 16

Training of non-Reclamation workmen 16Need for training 16Training format 17

Operations improvement reporting system 18Purpose of reporting 18Reports 18Use of operations improvement reports 18

Incidents 21Purpose of reporting 21Definitions of employee incident 21Formation of review boards 21Need for prompt attention 21

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Section Page

Reports 22Safety reporting 22

Motivation for incident-free performance 22Recognition of outstanding performance 22

Special awards 23Award presentation 23

Regional Annual Summary Report 23Requirement 23Interchange of information between office 24

Figures

1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee

Incident or miscue 27

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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore

there are no visible indications as to where revisions occurred It isrecommended that you review entire document

NOTE 2 Underlining indicates that greater emphasis is required

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INTRODUCTION AND PURPOSE

General Guide

This bulletin summarizes current policies for power operations and maintenance

improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur

Consequently information in this bulletin is to be considered as a general rule and

may be superseded by subsequent correspondence and supplemented by individual

project needs

Need for Incident-free Performance

The modernization programs and applications of new technology has produced

significant changes in operational modes and increased complexity of systems With

emphasis on automation and remote control personnel are experiencing less direct

contact with equipment and are becoming less familiar with its operation Unfamiliarity

and reduced contact creates greater potential for misoperation of equipment

Consequences of misoperation or misuses are now multiplied due to expanded

systems interconnections and increased public scrutiny of mistakes One small

mistake by an individual may have impact on electrical service in several states

Program Objective

Experience has shown that a percentage of system outages have been the result of

human incident Since the consequences of these incidents can be very costly either

in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The

objective of this program is incident-free performance throughout the Bureau of

Reclamation through adequate training improved communications and adequate

facilities

Attaining Incident-free Performance

It is recognized that in systems as large and complex as todays water and power

facilities it may not be realistic to expect that all OampM incidents can be eliminated

However by using incident-free performance as a goal and every incident

demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given

areas to attain incident-free performance over prolonged periods A very practical

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objective is to attain incident-free performance for the day at hand and to plan for

incident-free performance the next day In this way a long record of outstanding

performance can be attained Primary factors involved in attaining incident-free

performance include (1) an effective review whereby results are evaluated and

incidents discussed (2) adequacy of facilities and active pursuit of needed corrective

measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action

and (6) improved design process which could eliminate equipment or procedural

deficiencies prior to OampM activities

Implementation of Program

The individual effort of every member of the OampM team is required to insure successful

implementation of the operations improvement program This bulletin is intended to

briefly discuss the essentials of the most important facets and to guide individual

initiative

REVIEW OF ADEQUACY OF FACILITIES

Objectives

This review should be carried out with three major objectives (1) to locate and

eliminate if possible all potential trigger or operating booby trap situations which

could initiate equipment outage or endanger personnel (2) to modify facility designs

andor operating procedures to prevent or minimize outages and (3) to develop

operating procedures for reliable communication which will expedite the restoration of

normal service should a misoperation occur

Items For Review of Facilities

Continuing reviews of adequacy of system equipment by OampM personnel should

include the following items

1 Adequacy of emergency preparedness procedures

2 Review of plans and procedures to be implemented upon the occurrence of an

event with environmental impact (Oil spill chemical contamination PCB spill

etc)

3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Section Page

Reports 22Safety reporting 22

Motivation for incident-free performance 22Recognition of outstanding performance 22

Special awards 23Award presentation 23

Regional Annual Summary Report 23Requirement 23Interchange of information between office 24

Figures

1 Switchmen certification examination questions 112 Training report 123 Special recognition report 204 Operations improvement system form 255 Suggested format for detailed report on employee

Incident or miscue 27

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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore

there are no visible indications as to where revisions occurred It isrecommended that you review entire document

NOTE 2 Underlining indicates that greater emphasis is required

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INTRODUCTION AND PURPOSE

General Guide

This bulletin summarizes current policies for power operations and maintenance

improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur

Consequently information in this bulletin is to be considered as a general rule and

may be superseded by subsequent correspondence and supplemented by individual

project needs

Need for Incident-free Performance

The modernization programs and applications of new technology has produced

significant changes in operational modes and increased complexity of systems With

emphasis on automation and remote control personnel are experiencing less direct

contact with equipment and are becoming less familiar with its operation Unfamiliarity

and reduced contact creates greater potential for misoperation of equipment

Consequences of misoperation or misuses are now multiplied due to expanded

systems interconnections and increased public scrutiny of mistakes One small

mistake by an individual may have impact on electrical service in several states

Program Objective

Experience has shown that a percentage of system outages have been the result of

human incident Since the consequences of these incidents can be very costly either

in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The

objective of this program is incident-free performance throughout the Bureau of

Reclamation through adequate training improved communications and adequate

facilities

Attaining Incident-free Performance

It is recognized that in systems as large and complex as todays water and power

facilities it may not be realistic to expect that all OampM incidents can be eliminated

However by using incident-free performance as a goal and every incident

demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given

areas to attain incident-free performance over prolonged periods A very practical

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objective is to attain incident-free performance for the day at hand and to plan for

incident-free performance the next day In this way a long record of outstanding

performance can be attained Primary factors involved in attaining incident-free

performance include (1) an effective review whereby results are evaluated and

incidents discussed (2) adequacy of facilities and active pursuit of needed corrective

measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action

and (6) improved design process which could eliminate equipment or procedural

deficiencies prior to OampM activities

Implementation of Program

The individual effort of every member of the OampM team is required to insure successful

implementation of the operations improvement program This bulletin is intended to

briefly discuss the essentials of the most important facets and to guide individual

initiative

REVIEW OF ADEQUACY OF FACILITIES

Objectives

This review should be carried out with three major objectives (1) to locate and

eliminate if possible all potential trigger or operating booby trap situations which

could initiate equipment outage or endanger personnel (2) to modify facility designs

andor operating procedures to prevent or minimize outages and (3) to develop

operating procedures for reliable communication which will expedite the restoration of

normal service should a misoperation occur

Items For Review of Facilities

Continuing reviews of adequacy of system equipment by OampM personnel should

include the following items

1 Adequacy of emergency preparedness procedures

2 Review of plans and procedures to be implemented upon the occurrence of an

event with environmental impact (Oil spill chemical contamination PCB spill

etc)

3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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AppendixA Standard drawings list 28NOTE 1 This document has undergone a complete revision therefore

there are no visible indications as to where revisions occurred It isrecommended that you review entire document

NOTE 2 Underlining indicates that greater emphasis is required

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INTRODUCTION AND PURPOSE

General Guide

This bulletin summarizes current policies for power operations and maintenance

improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur

Consequently information in this bulletin is to be considered as a general rule and

may be superseded by subsequent correspondence and supplemented by individual

project needs

Need for Incident-free Performance

The modernization programs and applications of new technology has produced

significant changes in operational modes and increased complexity of systems With

emphasis on automation and remote control personnel are experiencing less direct

contact with equipment and are becoming less familiar with its operation Unfamiliarity

and reduced contact creates greater potential for misoperation of equipment

Consequences of misoperation or misuses are now multiplied due to expanded

systems interconnections and increased public scrutiny of mistakes One small

mistake by an individual may have impact on electrical service in several states

Program Objective

Experience has shown that a percentage of system outages have been the result of

human incident Since the consequences of these incidents can be very costly either

in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The

objective of this program is incident-free performance throughout the Bureau of

Reclamation through adequate training improved communications and adequate

facilities

Attaining Incident-free Performance

It is recognized that in systems as large and complex as todays water and power

facilities it may not be realistic to expect that all OampM incidents can be eliminated

However by using incident-free performance as a goal and every incident

demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given

areas to attain incident-free performance over prolonged periods A very practical

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objective is to attain incident-free performance for the day at hand and to plan for

incident-free performance the next day In this way a long record of outstanding

performance can be attained Primary factors involved in attaining incident-free

performance include (1) an effective review whereby results are evaluated and

incidents discussed (2) adequacy of facilities and active pursuit of needed corrective

measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action

and (6) improved design process which could eliminate equipment or procedural

deficiencies prior to OampM activities

Implementation of Program

The individual effort of every member of the OampM team is required to insure successful

implementation of the operations improvement program This bulletin is intended to

briefly discuss the essentials of the most important facets and to guide individual

initiative

REVIEW OF ADEQUACY OF FACILITIES

Objectives

This review should be carried out with three major objectives (1) to locate and

eliminate if possible all potential trigger or operating booby trap situations which

could initiate equipment outage or endanger personnel (2) to modify facility designs

andor operating procedures to prevent or minimize outages and (3) to develop

operating procedures for reliable communication which will expedite the restoration of

normal service should a misoperation occur

Items For Review of Facilities

Continuing reviews of adequacy of system equipment by OampM personnel should

include the following items

1 Adequacy of emergency preparedness procedures

2 Review of plans and procedures to be implemented upon the occurrence of an

event with environmental impact (Oil spill chemical contamination PCB spill

etc)

3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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INTRODUCTION AND PURPOSE

General Guide

This bulletin summarizes current policies for power operations and maintenance

improvement Effectiveness of the improvement program should constantly beevaluated and substantial modifications of the material given here can occur

Consequently information in this bulletin is to be considered as a general rule and

may be superseded by subsequent correspondence and supplemented by individual

project needs

Need for Incident-free Performance

The modernization programs and applications of new technology has produced

significant changes in operational modes and increased complexity of systems With

emphasis on automation and remote control personnel are experiencing less direct

contact with equipment and are becoming less familiar with its operation Unfamiliarity

and reduced contact creates greater potential for misoperation of equipment

Consequences of misoperation or misuses are now multiplied due to expanded

systems interconnections and increased public scrutiny of mistakes One small

mistake by an individual may have impact on electrical service in several states

Program Objective

Experience has shown that a percentage of system outages have been the result of

human incident Since the consequences of these incidents can be very costly either

in terms of equipment damage lost revenue or jeopardy to life and property it isnecessary to place emphasis on a program to eliminate or reduce all incidents The

objective of this program is incident-free performance throughout the Bureau of

Reclamation through adequate training improved communications and adequate

facilities

Attaining Incident-free Performance

It is recognized that in systems as large and complex as todays water and power

facilities it may not be realistic to expect that all OampM incidents can be eliminated

However by using incident-free performance as a goal and every incident

demonstrating the need for a solution to a problem and by diligent pursuit of thesesolutions the frequency of incidents can be reduced It has been possible in given

areas to attain incident-free performance over prolonged periods A very practical

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objective is to attain incident-free performance for the day at hand and to plan for

incident-free performance the next day In this way a long record of outstanding

performance can be attained Primary factors involved in attaining incident-free

performance include (1) an effective review whereby results are evaluated and

incidents discussed (2) adequacy of facilities and active pursuit of needed corrective

measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action

and (6) improved design process which could eliminate equipment or procedural

deficiencies prior to OampM activities

Implementation of Program

The individual effort of every member of the OampM team is required to insure successful

implementation of the operations improvement program This bulletin is intended to

briefly discuss the essentials of the most important facets and to guide individual

initiative

REVIEW OF ADEQUACY OF FACILITIES

Objectives

This review should be carried out with three major objectives (1) to locate and

eliminate if possible all potential trigger or operating booby trap situations which

could initiate equipment outage or endanger personnel (2) to modify facility designs

andor operating procedures to prevent or minimize outages and (3) to develop

operating procedures for reliable communication which will expedite the restoration of

normal service should a misoperation occur

Items For Review of Facilities

Continuing reviews of adequacy of system equipment by OampM personnel should

include the following items

1 Adequacy of emergency preparedness procedures

2 Review of plans and procedures to be implemented upon the occurrence of an

event with environmental impact (Oil spill chemical contamination PCB spill

etc)

3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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objective is to attain incident-free performance for the day at hand and to plan for

incident-free performance the next day In this way a long record of outstanding

performance can be attained Primary factors involved in attaining incident-free

performance include (1) an effective review whereby results are evaluated and

incidents discussed (2) adequacy of facilities and active pursuit of needed corrective

measures (3) adequacy of operating instructions (4) an active training program for OampM personnel (5) individual motivation to give required thought care and action

and (6) improved design process which could eliminate equipment or procedural

deficiencies prior to OampM activities

Implementation of Program

The individual effort of every member of the OampM team is required to insure successful

implementation of the operations improvement program This bulletin is intended to

briefly discuss the essentials of the most important facets and to guide individual

initiative

REVIEW OF ADEQUACY OF FACILITIES

Objectives

This review should be carried out with three major objectives (1) to locate and

eliminate if possible all potential trigger or operating booby trap situations which

could initiate equipment outage or endanger personnel (2) to modify facility designs

andor operating procedures to prevent or minimize outages and (3) to develop

operating procedures for reliable communication which will expedite the restoration of

normal service should a misoperation occur

Items For Review of Facilities

Continuing reviews of adequacy of system equipment by OampM personnel should

include the following items

1 Adequacy of emergency preparedness procedures

2 Review of plans and procedures to be implemented upon the occurrence of an

event with environmental impact (Oil spill chemical contamination PCB spill

etc)

3 Actual relay settings for primary and backup relays to determine whether fieldsettings agree with current records and if any temporary changes have been

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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made that require future action or whether new settings should be made in view

of changed conditions

4 Operators instructions for procedures to be followed during emergencies Such

emergencies include loss of major generating units power system

disturbances and incorrect functioning of any one or series of protective relays

5 Underfrequency load-shedding or separation schemes

6 Procedures for system restoration plan

7 Adequacy of communications and accuracy of telemetered information during

system outage conditions involving high or low frequency abnormal voltage and

other unusual conditions

8 Adequacy of station service power supply immediately after a major shutdown

and for subsequent startup Need for additional sources of emergency station-service supply andor changes in circuit design to provide remote indication of

critical equipment (such as breaker position) during outages Black start (a)

requirement (b) capability and (c) procedures

9 Governor action and effect of droop setting following load rejection with respect

to hunting and frequency control Causes of abnormal consumption of the energy

in governor oil tanks

10 Review of performance of supervisory control and data acquisition (SCADA

or PMSC) systems during system disturbance

11 With increasing complexity of control equipment and diverse modes of

operation of this equipment it is more important than ever that standard

nameplates for relaying control and switch identification be adhered to at all

stations Also arrangement of devices on the control board to conform to

standard arrangements shown by standard drawings prepared in the Denver

office should be adhered to insofar as possible Standard drawings are

available for typical control board panels such as for generators and other

major equipment (see appendix A) A periodic review of existing nameplates

should be conducted to ensure that

a Nameplates are located so that they are readily visible and so that each

nameplate will identify the item of equipment for which it is intended without

any doubt

b Nameplate engraving with high contrast and location are consistent for

similar equipment

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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c Control switch operation and escutcheon engraving are consistent for similar

equipment

d Normal lighting adequately illuminates nameplates

e In locations where permanent emergency lighting has not been providedand it is a critical piece of equipment provision should be made for portable

emergency lighting and proper maintenance procedures

f Nameplates switch escutcheons and mimic buses conform to standard

drawings

REVIEW OF ADEQUACY OF OPERATING INSTRUCTIONS

SOPS (Standing Operating Procedures)

To minimize incidents it is necessary to initiate and sustain a program at all projects

having power facilities to periodically review and update SOPs for each major facility

The Regional Directors authority in this program emphasizes the importance of such

action and this support is shown by his annual certification (approval) of operating

instructions for each facility in that Region Copies of certified operating procedures

are kept at the appropriate installation for reference training and use during

emergencies A copy is kept in the project andor regional office for review of

adequacy and up-to-date status of instructions and in the Division of Engineering D8450 Denver for review of program implementation

Contents of SOPS

SOPs are based on DOCs (Designers Operating Criteria prepared in Denver)

manufacturers literature engineering drawings and regional and project procedures

They should include among other items instruction as to relays which must be blocked

or removed from service while performing switching sequence of switching

operations use of alternate communication facilities information on operation of major

equipment etc For SOP outline and preparation refer to Power Facilities

Supplement for Guide for Preparation of Standing Operating Procedures for Bureauof Reclamation Dams and Reservoirs Copies of this publication are available from

Project Operation Services Staff D-5140

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Periodic Review of Instructions

Review of instruction given in SOPs and regional supplements to FIST Vol 11 should

be conducted at least annually to assure that the documents are complete and up to

date As discussed above SOPs shall be annually certified as being current by the

Regional Director

TRAINING OF OampM PERSONNEL

Need For Training

More advanced designs of generators transformers and breakers and associated

automatic semiautomatic and remote supervisory control equipment are being

installed in Reclamation stations therefore operating problems are becoming more

complex Uninterrupted service is a necessity as even a brief outage of electrical

service may result in considerable loss to some power consumers as well as loss of

revenue and prestige to Reclamation Only skilled and well-trained personnel can

perform the tasks necessary for efficient economical and safe operation of facilities

A continuing training program will assist our OampM personnel in becoming better

informed more alert and more safety conscious

Training of Operators and Switchmen

As new personnel are employed to assist experienced operators it is essential that

they not only receive basic training regarding equipment but also have the opportunityfor training which will qualify them to fill more responsible positions as these become

vacant As plants and facilities become more complex it is desirable that key

operating positions be filled by employees who have a background of experience and

training The most efficient and experienced operators should be advanced in the

Reclamations organization to the positions of operating supervisors as they develop

operating skills and gain background experience and knowledge in operations

Three separate and distinct training programs are carried on concurrently for operating

personnel to improve their knowledge of the operating principles of the electrical and

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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mechanical facilities and to prepare them for advancement to more responsible

positions

1 Training of Inexperienced Operating Personnel

Each project is responsible for training of new or inexperienced operating personneland for the continued training of experienced operating personnel in its area A series

of lessons entitled Training Course for Power Operating Personnel is available upon

request to the Division of Engineering D-8450 Denver to assist project staff in this

training The lessons range in subject material from operation of hydraulic turbines to

operation of interconnected systems and reflect equipment and practices in use

Reclamation-wide

Each lesson has been designed for self-study to assist inexperienced operating

personnel in learning specialized subjects and challenge their attentiveness with a

short test at completion The lesson titles are

I Hydroelectric Power

II Hydraulic Turbines

III Governors for Hydraulic Turbines

IV Alternators - Alternating-Current Generators

V Alternating-Current Generator Components

VI Alternating-Current Generator Excitation

VII Alternating-Current Generator Excitation Control

VIII Synchronization and Load Control

IX Substations Transformers Circuit Breakers and Regulators

IX-A Substations Transformers Circuit Breakers and Regulators Cont

X Protective Relaying

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Xl Transmission Lines and Their Operation

Xll Interconnected System Operation

Test and answer sheets are included separately for administration by local

supervisors

2 Operator Refresher Program

Refresher training of experienced plant operators is provided at the Western Area

Power Administration (Western) Electric Power Training Center (EPTC) Denver This

training is composed of two parts (1) a series of brief lecture-discussion reviews of

power system emergency considerations power flow effects and methods of

compensation and other system-equipment relations and (2) extended sessions of

practice and demonstration on operating procedures proper clearance procedures

and the effects of faults and equipment failures All practice and demonstration

sessions use the powerplant-transmission system simulator for hands-on realism

It is desirable that prospective participants study the lessons described in Section

1 above and

Author publisher

Basic Math for Electrical 5th Edition Singer McGraw-Hill

Electricity 1-7 2nd Edition Mileaf Sams

Prospective participants should also know the fundamentals of basic mathematics

including simple algebra ratio and proportion square and square roots and right

angle trigonometry before attending the training center

3 Switching Operations Training Program

Each project is responsible for continuing training certification and recertification

for all OampM personnel who perform switching operations in Reclamation facilities

Switching shall be performed only by authorized and certified personnel and in the

manner prescribed by FIST Vol 11 Power System Clearance Procedures All

Reclamation and foreign (non-Reclamation) personnel who perform switchingoperations in Reclamation facilities shall be initially certified to perform this work by

instruction at each station to which they are assigned normal switching duties During

emergencies this certification shall in no way restrict the use of certified switchmen at

stations where they are not certified Switchmen shall be trained and examined

annually to verify that their knowledge of required procedures is complete and correct

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Annual recertification of switchmen is required and lists of qualified switchmen shall be

updated as required by FIST Vol 11 for each station where switching is performed

Training certification and annual recertification of switchmen is the responsibility

of each project Annual examinations are prerequisite to certification for each

switchman and shall include two segments (1) written question-answer test and (2)physical performance of a switching procedure Recertification may be accomplished

throughout the region on a continuing basis as dictated by the time available for this

activity however recertification of all OampM personnel (Reclamation and foreign) who

switch in Reclamation facilities shall be accomplished within a 1-year period and each

regional office should be aware of progress of this program through periodic reports

on at least a quarterly basis Specific reporting procedures will be arranged between

the region and each field office The examination shall preferably be given by members

of the local operations staff as authorized by each region and shall include the

following

a Question-answer written test A list of questions covering switchingprocedures and FIST Vol 11 requirements will be used A sample list of questions is

given in figure 1 for your information or use however actual questions used are left to

the judgment of each project to apply to specific equipment or particular problems

which may have arisen The answers from switchmen may be given verbally or be

written and may be given as closed book or open book examinations at the discretion

of the local operations supervisor The objective is to be sure that each switchman

knows the correct answers to all questions

b Physical performance Each switchman shall be given a switching program

to perform in a station and shall be accompanied by the examining official Theswitching program may be set up specifically for certification proposes or may be a

program required routinely for facility operation The objective is to be sure the

switchman has a feel for and adequate knowledge of operation of the type of

equipment he is certified to operate

The examining official should conduct the examination in a manner conducive to

discussion of problems with the switchman to assure that there are no

misunderstandings and that the spirit of teamwork is enhanced It may be necessary

that all or portions of the examination be repeated with a particular employee to be

sure that objectives of the certification program are achieved If the individual does not

meet the certification date plus 60 days they will be suspended from switching dutiesuntil certified

OampM Training Meetings

In addition to the formalized training outlined above each project is responsible for

carrying out an operations improvement training program whereby certified SOPs and

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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regional supplements to FIST Vol 11 instructions are emphatically brought to the

attention of all OampM personnel engaged in operations Classes should periodically be

held among them to assure that all concerned with operations understand this

operations improvement program and the necessity and benefits to be gainedTeaching and reviewing basic fundamentals of proper operation with foremen

journeymen and inspectors in operation maintenance and construction activities are

of prime importance Emphasis should placed on discussion and understanding of

relay and device function sheets for each station

Reporting of OampM Training Meetings

A record of all OampM training meetings held should be made A monthly report of

progress on the operations improvement program is desirable to inform regional

management of progress being made In order to provide uniformity in reporting

training classes use of a form similar to that shown in figure 2 is suggested Eachregional office should maintain up-to-date records of training accomplished Since it

is often convenient and appropriate to combine operations improvement meetings with

safety meetings a consolidated report covering both of these phases of training is

acceptable When a meeting is held to cover both phases of training it is important that

each phase be given individual emphasis and that neither phase is neglected

Meetings covering both phases of training may be held as a part of regularly scheduled

safety meetings or toolbox meetings Safety meetings shall be held as provided in

paragraph 36527 of the Reclamation Instructions

Training Aids and Subjects for OampM Meetings

Training aids that may be used for discussion purposes during OampM training meetings

include SOPsFIST Vol 52FIST Vol 11 DOCs individual instruction manuals one-

line diagrams manufacturers instruction books on equipment emergency operating

procedures instructions relay and device function sheets catalog information movie

films bulletins tapes and slides Material covered typically requires a minimum of 1

hour per meeting The following list of subjects may be helpful in selecting material to

be covered

1 Review of electrical one-line diagrams is an essential part of the training program

to keep OampM personnel from becoming rusty It serves to refresh their memory on thelayout of the electrical switching facilities and keeps them familiar with any changes

that have occurred It is desirable for all personnel who do electrical switching to be

capable of drawing from memory one-line diagrams of the switching facilities for

which they are responsible The diagrams should be drawn using standard symbols

and include the buses transformers regulators circuit breakers disconnect and

bypass switches potential transformer current transformers capacitors and

reactors on all major

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

15

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

16

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

18

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

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25

7302019 1-2 Operations and Maintenance Improvement Program

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26

7302019 1-2 Operations and Maintenance Improvement Program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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circuits Similar emphasis should be placed on high energy mechanical and hydraulic

systems re piping schematics or linkages

2 Discussion of any incidentmiscue summary reports for other projects These

reports should be studied and discussed to familiarize OampM personnel with

circumstances surrounding operating incidents and equipment problems and drawattention to similar conditions which may exist at their own facilities This is helpful in

keeping operating personnel at all levels alert and aware of the importance of

establishing a record of incident-free performance and sharing expertise and

experience throughout Reclamation

3 Instructions on operation of equipment can advantageously be given by a veteran

member of the OampM staff having responsibility for the equipment Instructions on the

following topics are desirable clearance and associated procedures circuit breakers

and associated relay operations disconnecting switches sectionalizing switches

ground switches load break switches gang-operated switches potential transformers

potential devices current transformers power transformers capacitor banksbatteries battery chargers gates valves turbines unit waterways generators

governors station service systems heating and ventilating systems compressed air

systems drainage systems equipment checks reports and logging communications

fire protection and annunciators Personal safety should be emphasized in all

discussions and instructions including coverage of Reclamation OampM Safety

Standards (ROMSS)

4 Discussion of operating procedures including responsibility of operators

switchmen prearranged clearances emergency clearances numbering of switches

and safety rules

5 Discussions of dispatching substation operations including Special control

switches breaker indicating lights precautions to be observed when synchronizing

reclosing relays restoring service to loads transmission loop and radio operation

controlling lines communications switching order substation and special reports

substation operating procedures carrier-current relay functions various types of relays

step-by-step procedures for testing various pieces of equipment operating

procedures for those transmission lines under the direct supervision of the dispatcher

in the area operating procedures for those transmission lines under local supervision

in the area and operating emergency procedures for the larger stations

10

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

12

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

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25

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26

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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SWITCHMEN CERTIFICATION EXAMINATION QUESTION-SAMPLE

1 What is a Clearance

2 What is the difference between a Clearance and a Hot Line Order

3 When is a Clearance required

4 At what stage of construction is a Clearance required

5 Who can issue a Clearance

6 Who is eligible to obtain a Clearance

7 Who determines what persons shall be certified to perform switching

8 What is the procedure for applying for and releasing Clearance

9 What are the responsibilities of the holder of a Clearance to the other workmen

working under his Clearance

10 What must be done if the holder of a Clearance must leave the jobsite

11 What is the procedure for obtaining and releasing a Hot Line Order

12

If a PCB opens automatically after a Hot Line Order has been issued and hot linework is progress what procedure will be followed

13 What work other than hot line maintenance can be performed without a

Clearance

14 What must a switchman do before operating the switch that is indicated a s the

next step on the switching program form

15 How are Clearances issued when foreign system workmen must work on or near

USBR facilities

Figure 1 Switchmen certification examination questions

11

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

12

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

13

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

14

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

15

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

16

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

17

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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OPERATIONS IMPROVEMENT PROGRAM

Region Project

Work Team Date of Class

From To Hours Meeting Place

Instructor Title

Personnel Attending

ENTER UNDER APPROPRIATE HEADINGS SPECIFIC ITEMS COVERED

1 Safe Clearance Procedures

2 Standing Operating Procedures

3 Switching Instructions

Figure 2 - Training report

12

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

13

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

14

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

15

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

16

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

17

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

18

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

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26

7302019 1-2 Operations and Maintenance Improvement Program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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4 Operations Improvement Reports

5 IncidentMiscue Review

6 Unscheduled Outages andor Emergency Conditions

7 Instructions Presented on Matters Covered Other Than Above

8 Remarks

Figure 2 - Training Report Continued

13

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

14

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

15

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

16

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

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26

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Signature Title Date

Branch Head or Chief Date

Division Head or Chief Date

In duplicate to Regional Director

Attention

Figure 2 - Training report - continued

14

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

15

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2133

Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

16

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2233

following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

17

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

18

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533

POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633

EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

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26

7302019 1-2 Operations and Maintenance Improvement Program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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TRAINING OF CONSTRUCTION PERSONNEL

Need

Several incidents have occurred which emphasize the need for greater coordinationbetween construction and OampM forces Close coordination of these activities is

essential for the safety of personnel protection of our facilities and uninterrupted

operation of facilities Responsibility for coordinating these activities rests equally on

construction and OampM supervisors

Materials

Reclamation requirements and procedures relating to such activities are available in

the following publications

Construction Safety Standards

Standard Specifications Paragraph C-250 Safety Precautions in Energized

Substations and Switchyards including Special Work Permit POampM 169

FIST Vol 11 Power System Clearance Procedure

Reclamation OampM Safety Standards

Comprehensive Construction Training Program

These publications are readily available and personnel are generally acquainted with

the procedures and safety requirements pertaining to their respective operations

However it is evident in reviewing the incidents which have occurred that construction

and OampM personnel are not always knowledgeable of the operation procedures and

safety provisions pertaining to work performed by others which can and often do affect

their own activities An example is the power system clearance procedures covered

in FIST Vol 11 Construction personnel engaged in work on or adjacent to energized

facilities are required by Section 28 of the Reclamation Construction Safety Standards

to be familiar with these procedures in order to coordinate their activities with OampM

and to carry on the construction with optimum safety

15

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

16

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

17

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

18

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The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633

EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933

INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

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26

7302019 1-2 Operations and Maintenance Improvement Program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Training Program

In order to ensure that construction personnel are thoroughly familiar with the power

system clearance procedures and the safety requirements pertaining to these

activities the following training program shall be initiated and sustained Construction

engineers supervising work on or adjacent to energized facilities shall initiate andconduct a training program to familiarize their inspection personnel with the clearance

and safety procedures contained in the following publications FIST Vol 11 standard

specifications paragraph C-250 Safety Precautions in Energized substations and

Switchyards and other pertinent specifications requirements They shall coordinate

these training efforts with the respective OampM staffs particularly covering the review

of clearance and other procedures set forth in FIST Vol 11 Such training while

necessarily brief shall be thorough and conducted on a formal and continuing basis

Additionally the pertinent provisions of the Construction Safety Standards should be

reviewed as well as the use of the Special Work Permit POampM 169 The training

should include attendance of classes at the worksite to review operating instructionsand existing conditions at that location

Implementation

Following the initial training of construction inspectors the training should be given to

construction inspectors newly assigned to the worksite In other words no one should

be assigned to inspection work of this type without previously taking the training

Contractor supervisors responsible for performing work adjacent to energized facilities

should attend these training sessions A record shall be kept of such training together

with the names of those having completed the training The Regional Directors arerequested to administer the program and to assist in the initiation of this training

keeping the Denver Office Division of Safety and Division of Engineering advised of

their progress

TRAINING OF NON-RECLAMATION PERSONNEL

Need for Training

Incidents have occurred in Reclamation facilities which have resulted in injuries or

death of employees of other agencies (Federal or private) while working on theagencys equipment Reclamation has many installations where employees of non-

Reclamation agencies have access to Reclamation facilities where their equipment

is located Examination of accidents involving non-Reclamation personnel working

inside Reclamation stations shows that non-Reclamation personnel involved often

were not

16

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2233

following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

17

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2333

OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

18

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433

The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533

POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633

EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733

Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

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26

7302019 1-2 Operations and Maintenance Improvement Program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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following basic safety procedures Disregard for safety precautions on the part of non-

Reclamation personnel could eventually seriously affect Reclamation personnel and

equipment located at the same facility Further complacence or failure on

Reclamations part to initiate appropriate action to correct the situation would have an

adverse impact on industrys opinion of Reclamations competence in power

operation While the non-Reclamation agency has the responsibility for the safety of its personnel Reclamation has a duty to control access to its facilities to assure that

work is accomplished or supervised by persons who have demonstrated the

knowledge and competency to work safely at energized facilities

Training Format

To achieve this goal each region has been instructed to initiate a cooperative training

program to limit access of non-Reclamation OampM personnel to Reclamation stations

to those personnel who have been examined and trained as follows or who are

accompanied by and under the constant supervision of an employee who has been

trained and examined as follows

1 Instructed in the safety and operating requirements set forth in the

Reclamation OampM Safety Standards and in FIST Vol 11

2 Familiarized with the physical layout of Reclamations portion of the facility

and Reclamations SOP for the facility

3 Familiarized with the interconnection of Reclamation and non-Reclamation

equipment in the stations with emphasis on unusual switching procedures or

inherent booby traps in equipment

4 Examined and found to be knowledgeable in the above procedures and

competent in his field

In lieu of the above the non-Reclamation agency may have a system to certify

personnel using other materials approved by Reclamation as meeting our requirement

Such training and examination is also required of all Reclamation OampM personnel

concerned with work on or near energized equipment and for non-Reclamation

employees who operate Reclamation equipment

17

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

18

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433

The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633

EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933

INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133

26

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233

SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333

APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

Page 23: 1-2 Operations and Maintenance Improvement Program

7302019 1-2 Operations and Maintenance Improvement Program

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OPERATIONS IMPROVEMENT REPORTING SYSTEM

Purpose of Reporting

Station inspections routine operation and maintenance functions and operating

incidents ranging from incidents to near misses may all disclose a need for improvement in operating and maintenance practices or equipment installation andor

design practices Also exceptional performance or recognition of an imminent problem

in the operations arena should be documented and circulated if other Reclamation

projects can benefit from the information (see figure 3) The purpose of this program

is to allow the entire Reclamation to benefit from the experiences and expertise of

each project Distribution of the information received in this system to the appropriate

operations andor design organizations will result in a safer and more efficient

operation of Reclamations facilities

Reports

The Special Recognition repor t (see fig 3) should be filled out and transmitted to (1)

provide recognition for a special act process or procedures and (2) allow the benefits

of the idea to be shared by all Reclamation facilities The IncidentMiscue reports shall

be submitted on Form POampM 171 OampM Improvement Reporting System to the

Division of Engineering Code D-5200 Denver Office with a copy to the appropriate

regional director (see fig 4) The reports should contain sufficient detail to permit an

understanding of the problem encountered and any recommended solutions for it but

should not contain confidential detailed information regarding operating incidents (such

as names locations and equipment numbers) Distribution of POampM-171 is optional

and should be completed if it is felt that the incident provides benefits to other projectsor has significant local consequences

Use of OampM Improvement Reports

OampM Improvement Reports may indicate the need for

1 Changes in operations or maintenance procedures

2 Further training of personnel

3 Changes in design practices

4 Changes in installation procedures

18

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433

The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533

POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633

EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733

Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933

INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133

26

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233

SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333

APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

Page 24: 1-2 Operations and Maintenance Improvement Program

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2433

The reports should be used to identify problem areas determine constructive

solutions and to inform other who may encounter similar problems The Division of

Engineering will distribute the information from the reports to the appropriate offices

in Reclamation and will also prepare an annual summary of the reports

19

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2533

POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633

EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733

Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933

INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133

26

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233

SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333

APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

Page 25: 1-2 Operations and Maintenance Improvement Program

7302019 1-2 Operations and Maintenance Improvement Program

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POampM-175 (7-89)

Bureau of Reclamation

SPECIAL RECOGNITION

Region Date (MonDayYear) Locat ion

Employee(s) Involved

Name Title

Describe what they did found corrected

Describe the Benefits (Did it save equipment damage prevent a potential unsafe condition

correct and improper procedure provide more efficient operation)

Supervisorrsquos Signature FTS Number

Copy to D-5200 Regional Office

20

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2633

EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2733

Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933

INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3033

25

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3133

26

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3233

SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333

APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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EMPLOYEE INCIDENTS

Purpose of Reporting

Every incident or miscue indicates a need for improvement in some respect To

promote improvement in operations and maintenance procedures each incident must

be reviewed and reports prepared To profit from such experiences it is necessary to

analyze existing problems and study recommended solutions Written reports are

intended for this purpose

Definitions of Employee Incident

It is essential that the definitions of incidents be sufficiently clear to permit meaningful

analysis of problems The use of standard definitions will promote uniformity and

minimize inequities among regions Toward that end the definitions on POampM-171

have been developed

Formation of Review Boards

In cases of major incident involving personal injury loss of life serious damage to

equipment or major system breakup a review board shall be appointed by the

Regional Director or higher authority and shall include a member from the Division of

Engineering D-5200 Denver Office In all other cases it is recommended that a

project-appointed review board of one to three members conduct the investigation and

write the reports including statements covering actions already taken or

recommended that will aid in preventing similar recurrences In the case of incidents

of a minor nature it may be more effective if the project-appointed review board

consists of local participants such as the plant superintendent foremen and co

workers of the individual involved in the error Project safety and personnel staff members should be used as required in an ad hoc advisory capacity

Need For Prompt Attention

It is essential that all incidentsmiscues receive prompt attention action and response

by the review board The action taken on the incident by the review board should be

made available to all personnel involved as quickly as possible Swift review promotes

better understanding by the review board members of the circumstances surrounding

the incident and leads more directly to the cause and solution

21

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2833

acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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Reports

Two reports are to be prepared

1 A detailed report giving all pertinent information for confidential use with in the

project or region Each responsible project or office shall maintain a complete file of

detailed reports for review by the region and D-5200

2 An Operations Improvement Report (Form POampM-171) for submission to the

Division of Engineering Denver Office D-5200 The report is for the annual summary

and provides an overview of the effectiveness of the program Bureau-wide This report

shall also be distributed Bureau-wide when other facilities will benefit of has significant

consequences

Incidentmiscue reports for internal project or regional use should contain sufficient

detail for effective follow through by management The suggested format is shown in

figure 5 Much attention should be given to items 4C and 4D concerning cause and

solution - steps taken to improve the reliability of electric service The operationsimprovement reports will be used by the Division of Engineering D-5200 Denver

Office to prepare periodic reports for Bureau-wide distribution

Safety Reporting

All incidents resulting in property damage or personal injury shall be reported in

accordance with standard safety reporting procedures as set forth in chapter 4 part

365 of Reclamation Instructions series 350 The report of the review board prepared

for internal project or regional use should accompany the accident report and may be

used in lieu of the required narrative

MOTIVATION FOR INCIDENT-FREE PERFORMANCE

Recognition of Outstanding Performance

The preparation thought and diligence in performing OampM action required for

incident-free performance for a sustained period of time do not come easily Much

effort is required for their attainment Perhaps the most effective motivation of

employees to do a good job is the sense of satisfaction gained in the knowledge they

are doing a good job Inherent in this is knowledge that the grouprsquos (or individualrsquos)

supervisors recognize that a good job is being done Individuals or groups that havedemonstrated outstanding work under recognized conditions of exposure should be

recognized or

22

7302019 1-2 Operations and Maintenance Improvement Program

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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acknowledged by letters of commendation or by use of the established procedures of

the incentive awards program (RI part 361)

Special Awards

Outstanding actions by individuals or groups to prevent or minimize a hazardous

condition or major equipment damage should be brought to the attention of the Chief

Division of Engineering code D-5200 Denver Office for consideration of recognition

at regional Reclamation or national levels

Award Presentation

The key to motivation with an awards program is the prestige associated with the

presentation and possession of the awards The desired effect is that each potential

awardee personally feels the recognition appreciation and respect that the award

represents To accomplish this the award presentation should be carefully planned

with emphasis on publicity through newspapers press releases and internal Bureauinformation channels commenting on the significance of incident-free performance of

power operations on the recipients of the awards

REGIONAL ANNUAL SUMMARY REPORT

Requirement

In order to assure management awareness and emphasis on the operating training

program an annual summary report by members of the regional staff is recommended

for each attended facility in its operating area The summary report should cover status

of updating of SOPs training in safe clearance and equipment operating proceduresand SOPs status of annual certification of switchmen and preparation distribution

discussion of reports of employee incidents and miscues and discussion of reports

of special recognition and special awards The annual summary report should be used

as a management tool in each region to assure that important phases of the

operations improvement program are not overlooked and to assess effectiveness of

improvements and corrective measures taken These summaries should be available

on request in each regional office

23

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 2933

INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

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25

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26

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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INTERCHANGE OF INFORMATION BETWEEN OFFICES As is the case in every continuing program new ways should be sought to sustain

interest and effectiveness of the operations improvement program by introduction of

fresh materials instruction methods or other material It is vital that there be a

continuing interchange of information and ideas between all offices concerned Only

through continuing dedicated effort on the part of all individuals involved can this type

of program achieve our common objective of incident-free performance and maintain

enthusiasm in the program

24

7302019 1-2 Operations and Maintenance Improvement Program

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25

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333

APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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25

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26

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333

APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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SUGGESTED FORMAT FOR

DETAILED REPORT ON EMPLOYEE INCIDENTS

(Confidential Internal Use Only)

1 Heading on Report

The heading of the report shall incorporate in the following order

(a) The reference Employee Incident(b) The name of the region project and station involved(c) The name job title and grade of personnel involved

(d) The date of the occurrence(e) Incident definition from POampM-171

2 DESCRIPTION OF OCCURRENCE

Give as concisely as possible in the order undernoted a comprehensive description of the occurrenceInclude all relevant information which would assist in conveying a clear understanding of what took placeand the reasons for it or which would be helpful in arriving at a judgment of the correctness of theconduct of the parties concerned A statement such as Inattention to job at hand is not

sufficient

(a) Events leading up to the occurrence with remarks on time available stress disturbing

or distracting factors(b) The fault occurrence

(c) The results injuries damage service impairment(d) The restoration of service

(e) Supplementary diagrams and sketches as required

3 TITLES AND DUTIES

Indicate the titles and duties of the parties directly involved

(a) Normal duties

(b) Special duties if there was any departure from the normal during the period under consideration

4 BOARD OF REVIEW ANALYSIS AND RECOMMENDATIONS

(a) Reduce the incident to the simplest possible statement of what took place from a point

of view of conduct especially commendable(b) Comment on the correctness of conduct and the degree thereof and mention any

extenuating circumstances

(c) Indicate briefly the factors that would best summarize the incident as to cause Attemptto answer such questions as Incident in judgment Failure to communicate Better or moreextensive training needed Management action needed Inadequate facilitiesManufacturerDesignConstruction involvement(d) State corrective actions recommended in light of the causes identified in 4(c) above (Be

specific)

Figure 5 - Suggested format for detailed report on employee incident

27

7302019 1-2 Operations and Maintenance Improvement Program

httpslidepdfcomreaderfull1-2-operations-and-maintenance-improvement-program 3333

APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates

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APPENDIX A

Standard Drawings List

The drawings included in this list illustrate the standard arrangement of devices and

nameplates used in Reclamation installations

1 40-D-5775 - Duplex control board - Two lines with overcurrent relays - typicalinstrument and relay panels

2 40-D-5776 - Duplex control board - One line with directional overcurrent relays

Typical instrument and relay panels

3 40-D-5777 - Duplex control board -One line with directional comparison carrier relays-

Typical instrument and relay panels

4 40-D-5778 - Duplex control board - Transfer breaker - Transformer differential and

bus differential relays - Typical instrument and relay panels

5 40-D-5779 - Duplex control board - Synchronizing equipment - Typical instrument

panel

6 40-D-5786 - Duplex control board - One line with directional comparison carrier relays

and revenue metering - Typical instrument and relay panels

7 40-D-5790 - Duplex control board - Breaker and one half scheme with transfer tripping

relays - Typical instrument and relay panels

8

40-D-6124 - Control board - Breaker and one half scheme with directional comparisonrelays - Standard nameplates

9 40-D-6125 - Duplex control board - One line with transfer tripping relays - Typical

instrument and relay panels

10 40-D-6130 - Control board - One line with distance and transfer trip relays - Standard

nameplates

11 40-D-6133 - Standard designs - Mimic bus color standard

12 40-D-6187 - Unit control board - Control instruments and relaying - Standardnameplates

13 40-D-6234 - Standard designs - Standard nameplates