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International Business: Opportunities and Challenges in a Flattening World, 1e
By Mason Carpenter and Sanjyot P. Dunung
© Mason Carpenter 2011, published by Flat World Knowledge
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This work is licensed under theCreative Commons Attribution-Noncommercial-Share Alike 3.0 Unported
License.To view a copy of this license,visit http://creativecommons.org/licenses/by-nc-sa/3.0/or send a letter
toCreative Commons, 171 Second Street, Suite 300, San Francisco,
California, 94105, USA
© Mason Carpenter 2011, published by Flat World Knowledge
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Chapter 1Introduction
© Mason Carpenter 2011, published by Flat World Knowledge
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Learning Objectives
• Know the definition of international business
• Comprehend how strategic management is related to international business
• Understand how entrepreneurship is related to international business
• Know who has an interest in international business
• Understand what a stakeholder is and why stakeholder analysis might be important in the study of international business
© Mason Carpenter 2011, published by Flat World Knowledge
Learning Objectives
• Recognize that an organization’s stakeholders include more than its suppliers and customers
• Know the possible forms that international businesses can take
• Understand the differences between exporting, importing, and foreign direct investment
• See how governments and nongovernmental organizations can be international businesses
• Understand the flattening world perspective in the globalization debate
1-5© Mason Carpenter 2011, published by Flat World Knowledge
Learning Objectives
• Understand the multidomestic perspective in the globalization debate
• Know the dimensions of the CAGE analytical framework
• Learn about the field of ethics
• Gain a general understanding of business ethics
• See why business ethics might be more challenging in international settings
1-6© Mason Carpenter 2011, published by Flat World Knowledge
The Definition of International Business
• Globalization: The shift toward a more interdependent and integrated global economy
– In terms of markets:
• Trade barriers are falling and buyer preferences are changing
– In terms of production:
• Where a company can source goods and services easily from other countries
1-7© Mason Carpenter 2011, published by Flat World Knowledge
The Definition of International Business
• International business: All cross-border exchanges of goods, services, or resources between two or more nations
– These exchanges can go beyond the exchange of money for physical goods to include international transfers of other resources, such as people, intellectual property, and contractual assets or liabilities
• The entities involved in international business:
– Large multinational firms with thousands of employees doing business in many countries around the world
– A small one-person company acting as an importer or exporter
1-8© Mason Carpenter 2011, published by Flat World Knowledge
Strategic Management and Entrepreneurship
• Strategic management: The body of knowledge that answers questions about the development and implementation of good strategies; mainly concerned with the determinants of firm performance
• Strategy: The central, integrated, and externally oriented concept of how an organization will achieve its performance objectives
1-9© Mason Carpenter 2011, published by Flat World Knowledge
Strategic Management and Entrepreneurship
• Basic tool of strategy – SWOT assessment
– SWOT (strengths, weaknesses, opportunities, threats): A strategic management tool that helps an organization:
• Take stock of its internal characteristics—strengths and weaknesses
• Assess its external environmental conditions—opportunities and threats—that favor or threaten the organization’s strategy
1-10© Mason Carpenter 2011, published by Flat World Knowledge
Strategic Management and Entrepreneurship
• Entrepreneurship: The recognition of opportunities (needs, wants, problems, and challenges) and the use or creation of resources to implement innovative ideas for new, thoughtfully planned ventures
• Entrepreneur: A person who engages in entrepreneurship
• Intrapreneurship: A form of entrepreneurship that takes place in a business that is already in existence
• Intrapreneur: A person within an established business who takes direct responsibility for turning an idea into a profitable finished product through assertive risk taking and innovation 1-11© Mason Carpenter 2011, published by Flat World Knowledge
Who is Interested in International Business?
• Individuals or organizations will have an interest in international business if it affects them in some way—positively or negatively
• Stakeholder: An individual or organization whose interests may be affected as the result of what another individual or organization does
• Stakeholder analysis: A technique used to identify and assess the importance of key people, groups of people, or institutions that may significantly influence the success of an activity, project, or business
1-12© Mason Carpenter 2011, published by Flat World Knowledge
The Forms of International Business
• Business: A person or organization engaged in commerce with the aim of achieving a profit
– Importer: A person or organization that sells products and services that are sourced from other countries
– Exporter: A person or organization that sells products and services in foreign countries that are sourced from the home country
– Foreign direct investment: The investment of foreign assets into domestic structures, equipment, and organizations
– Location advantages: Advantages due to choice of foreign markets and can include better access to raw materials, less costly labor, key suppliers, key customers, energy, and natural resources
1-13© Mason Carpenter 2011, published by Flat World Knowledge
Table 1.1 - Sample Three-Part Mission Statement
1-14© Mason Carpenter 2011, published by Flat World Knowledge
The Forms of International Business
• Government: The body of people that sets and administers public policy and exercises executive, political, and sovereign power through customs, institutions, and laws within a state, country, or other political unit
• Nongovernmental organizations (NGOs): Any nonprofit, voluntary citizens’ group that is organized on a local, national, or international level
1-15© Mason Carpenter 2011, published by Flat World Knowledge
The Globalization Debate
• It is a stark difference of opinion on how the internationalization of businesses is affecting countries’ cultural, consumer, and national identities—and whether these changes are desirable
• The shift toward a more interdependent and integrated global economy is fueled largely by
– Declining trade and investment barriers
– New technologies, such as the Internet
• The globalization debate surrounds whether and how fast markets are actually merging together
1-16© Mason Carpenter 2011, published by Flat World Knowledge
We Live in a Flat World
• Flat-world view: A metaphor for viewing the world as a level playing field in terms of commerce, where all competitors have an equal opportunity
• Multidomestic view: A metaphor for viewing the world’s markets as being more different than similar, such that the playing field differs in respective markets
1-17© Mason Carpenter 2011, published by Flat World Knowledge
We Live in a Flat World
• According to Thomas Friedman:
– Globalization 1.0 - Columbus’s discovery of the New World and ran from 1492 to about 1800
– Globalization 2.0 - From about 1800 to 2000, was disrupted by the Great Depression and both World Wars and was largely shaped by the emerging power of huge, multinational corporations
– Globalization 3.0 - Major software advances have allowed an unprecedented number of people worldwide to work together with unlimited potential
1-18© Mason Carpenter 2011, published by Flat World Knowledge
How the World Got Flat
• Friedman identifies ten major events that helped reshape the modern world and make it flat:
– 11/9/89: When the walls came down and the windows went up
– 8/9/95: When Netscape went public
– Work-flow software: Let’s do lunch; Have your application talk to my application
– Open-sourcing: Self-organizing, collaborative communities
– Outsourcing: Y2K
1-19© Mason Carpenter 2011, published by Flat World Knowledge
How the World Got Flat
– Offshoring: Running with gazelles, eating with lions
– Supply-chaining: Eating sushi in Arkansas
– Insourcing: What the guys in funny brown shorts are really doing
– In-forming: Google, Yahoo!, MSN Web Search
– The Steroids: Digital, mobile, personal, and virtual
1-20© Mason Carpenter 2011, published by Flat World Knowledge
How the World Got Flat
• The ten factors had powerful roles in making the world smaller, but each worked in isolation until the convergence of three more powerful forces
– New software and increased public familiarity with the Internet
– The incorporation of that knowledge into business and personal communication
– The market influx of billions of people from Asia and the former Soviet Union who want to become more prosperous—fast
1-21© Mason Carpenter 2011, published by Flat World Knowledge
We Live in a Multidomestic World, Not a Flat One!
• International business professor Pankaj Ghemawat characterizes the world as as “semiglobalized” and “multidomestic”
• CAGE framework: The analytical framework used to understand country and regional differences along the distance dimensions of culture, administration, geography, and economics
1-22© Mason Carpenter 2011, published by Flat World Knowledge
Ethics and International Business
• Ethics: A branch of philosophy that seeks virtue and morality, addressing questions about “right” and “wrong” behavior for people in a variety of settings; the standards of behavior that tell how human beings ought to act
• Business ethics: The branch of business that examines various kinds of activities and asks, “Is this business conduct ethically right or wrong?”
1-23© Mason Carpenter 2011, published by Flat World Knowledge
What Ethics is Not
• Two of the biggest challenges to identifying ethical standards
– What the standards should be based on?
– How we apply those standards in specific situations?
1-24© Mason Carpenter 2011, published by Flat World Knowledge