0k17hh.2dbv6l Gs 10f 0087j Humrromobisgs10f0087j

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Human Resources Research Organization - (Hum RRO )

GENERAL SERVICES ADMINISTRATIONFederal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the optionto create an electronic delivery order are available through GSA Advantage! , a menu-driven databasesystem. The INTERNET address of GSA Advantage! is: GSAAdvantage.gov .

Schedule for: Mission Oriented BusinessIntegrated Services (MOBIS)

Federal Supply Group: 87

Class: 874

Schedule Title: 874-1 : Consulting Services 874-3 : Survey Services 874-4 : Instructor Led Training,

Web Based Training andEducation Courses, CourseDevelopment and TestAdministration

Contract Number: GS-10F-0087J

Modification: PS-0006

Data Universal Numbering System (DUNS) Number 07-263-1799

For more information on ordering from Federal Supply Schedules click on the FSS Schedulesbutton at http://fss.gsa.gov

Contract Period: April 15, 2009 - April 14, 2014

Contractor: Human Resources ResearchOrganization66 Canal Center Plaza, Suite 700Alexandria, VA 22314

Contract Administrator: Chandra Duplantis

Email Address: [email protected]

Telephone Number: (703) 549-3611

Fax Number: (703) 549-9025Website: http://www.humrro.org

Business Size: Large

Table of Contents

Section A: Company Profile
http://gsaadvantage.gov/http://fss.gsa.gov/mailto:[email protected]:[email protected]://www.humrro.org/http://gsaadvantage.gov/http://fss.gsa.gov/mailto:[email protected]://www.humrro.org/


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Section B Customer Information

Section C Labor Categories and Rates

Section D Labor Category Descriptions

Company Profile

For the past fifty years, HumRRO has been an industry leader in all aspects of human resourcesresearch and development. HumRRO is now offering its services through the General ServicesAdministration MOBIS contract. Work under this contract covers management, organizationaland business improvement services and products to enable government agencies to improveperformance, quality, timeliness and efficiency throughout their organizations.

HumRRO provides 'Consultation Services' (SIN 874-1) such as expert advice, assistance,guidance or counseling in support of agency management, organizational, and businessimprovement efforts. Services include studies, analyses and reports documentingdevelopmental, consultative or implementation efforts in the following areas:

Workforce Planning Personnel Selection, Classification, and Assessment Performance Appraisal Career Development and Succession Planning Compensation Job Analysis, Competency Modeling, and Needs Assessment Training Development and Evaluation Recruitment and Retention Program Evaluation Certification Test Development and Maintenance Education Policy Analysis Educational Testing and Assessment Organizational Development

HumRRO also provides a full range of 'Survey Services' (SIN 874-3), including: Survey instrument development including questionnaires, respondent letters, forms,

interviewer training manuals Quantitative data collection methods such as mail surveys, in-person surveys including

tracking hard-to-reach respondents, telephone surveys using computer-assistedtelephone interviewing to enhance data quality, and Web-based surveys

Qualitative data collection methods including focus groups and in-depth interviews Other technical and survey-related activities such as sample design and development,

sample database management, CATI/CAPI data capture, programming (in SAS, Access,and Blaise), data entry and optical scanning, and data processing (including coding,editing, and cleaning)

We develop, administer, and analyze surveys to gather information on a variety of topics,including employee opinions, customer satisfaction, job requirements and training needs,program outcomes, organizational and occupational compensation levels, best practices, andorganizational effectiveness.

Training is an essential to the Federal government today as it has ever been and plays a key rolein developing and enhancing the human capital that agencies need to fulfill their missions andstrategic objectives. Over its 50-year history, HumRRO personnel have been involved inpublishing one of the early statements of the Instructional Systems Development (ISD) concept,


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foundation research in the setting of instructional objectives, and the implementation of computer-based training. We continue to develop customized training solutions for clients usingthe ISD approach. Building on our ISD capabilities is a key aspect of our future success, and wecontinue to diligently monitor and contribute to emerging methodologies and technologies.

HumRRO is now offering services through the General Services Administration MOBIS contract

under (SIN 874-4) 'Instructor Led Training, Web Based Training and Education Courses, CourseDevelopment and Test Administration'. Work under this SIN covers development andimplementation of training to meet the agency's goals and objectives in the subject areasneeded. We offer training services related to:

Analysis Design Development Implementation Evaluation

Work under this contract covers the development and implementation of training to meet theagencies goals and objectives in the subject areas as needed.

Training needs analysis can be performed using in-person, on-line, or paper-basedmethodologies. The training course can then be delivered through customized interactive onlinecourses or instructor led courses. HumRRO can also work with you to identify appropriatetraining evaluation strategies, including ROI studies using the Phillips Model of trainingevaluation.

We strive to achieve both regulatory compliance and accessibility of the training we developthrough adherence to Section 508 standards. Technology assessments and feasibility studies areoffered in support of the training evaluation process to assist our clients in guiding their effortsthrough an effective application of available automated resources to the evaluation process.

The contract vehicle is available to all Federal Agencies, the U.S. Postal Service, and the Districtof Columbia government.

Customer Information:

1a. Table of awarded special items number(s) withappropriate cross-reference to item descriptionsand awarded (prices).

874-1 : Consulting Services874-3 : Survey Services874-4 : Instructor Led Training, WebBased Training and EducationCourses, Course Development andTest Administration

1b. Identification of the lowest priced modelnumber and lowest unit price for that model foreach special item number awarded in the contract.This price is the Government price based on a unitof one, exclusive of any quantity/dollar volume,

prompt payment, or any other concession affectingprice. Those contracts that have unit prices basedon the geographic location of the customer, shouldshow the range of the lowest price, and cite theareas to which the prices apply.

Please refer to the Labor Categoriesand Rates for the detailed list of rates.

2. Maximum Order: $1,000,000.00

3. Minimum Order: $300.00


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4. Geographic Coverage (delivery area): Domestic Only

5. Point(s) of Production (city, county, and Stateor foreign country). Consulting services performedat the Government site with support servicesprovided from Hill headquarters and other officeslocated.

TBD

6. Discount from list prices or statement of netprice:

Net

7. Quantity Discounts: HumRRO is offering a quantitydiscount of 0.5% for any orderbetween $50,000 - $199,999 and a1% discount for any order over$200,000.

8. Prompt Payment Terms: Net 30 Days

9a. Annotate if Government commercial credit card

is accepted:

Yes

9b. Discount for payment by Governmentcommercial credit card:

No

10. Foreign Items: None

11a. Time of Delivery: As specified on Individual/Task Order

12. FOB Point(s): Destination

13. Ordering Address(es): Human Resources ResearchOrganization66 Canal Center Plaza, Suite 700

Alexandria, VA 22314

14. Payment Address(es): Human Resources ResearchOrganization66 Canal Center Plaza, Suite 700Alexandria, VA 22314

15. Warranty Provisions: N/A

16. Export Packing Charges: N/A

17. Terms and Conditions of Government PurchaseCard Acceptance (Any thresholds above the Micro-Purchase level)

No

18. Terms and Conditions of Rental, Maintenance,and Repair (If Applicable)

N/A

19. Terms and Conditions of Installation (If Applicable)

N/A

20. Terms and Conditions of Repair PartsIndicating Date of Parts Price Lists And Any

N/A


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Discounts From List Prices (If Applicable)

20a. Terms and Conditions for Any Other Services(If Applicable)

N/A

21. List of Service and Distribution Points (If

Applicable)

N/A

22. List of Participating Dealers (If Applicable) N/A

23. Preventive Maintenance (If Applicable) N/A

Labor Categories and Rates

874-1 : Consulting Services874-3 : Survey Services

874-4 : Instructor Led Training, Web Based Training and Education Courses,Course Development and Test Administration

Year 1 (April 15, 2009 - April 14, 2010)

Labor Category Hourly Rate Daily RateSenior Manager $201.77 $1,614.16Senior Consultant $151.32 $1,210.56Consultant $119.41 $955.28Junior Consultant $97.79 $782.32Junior Analyst $64.85 $518.80Program Manager $196.00 $1,568.00Senior Project Manager $150.00 $1,200.00Project Manager $113.00 $904.00Instructional Designer III $173.00 $1,384.00Instructional Designer II $106.00 $848.00Instructional Designer I $82.00 $656.00

Software Engineer II $148.00 $1,184.00Software Engineer I $115.00 $920.00Graphic Artist $85.00 $680.00Multimedia Specialist $100.00 $800.00Research Support III $155.00 $1,240.00Research Support II $104.00 $832.00Research Support I $80.00 $640.00Test Developer $120.00 $960.00

Year 2 (April 15, 2010 - April 14, 2011)

Labor Category Hourly Rate Daily RateSenior Manager $208.23 $1,665.84

Senior Consultant $156.16 $1,249.28Consultant $123.23 $985.84Junior Consultant $100.92 $807.36Junior Analyst $66.93 $535.44Program Manager $202.27 $1,618.18Senior Project Manager $154.80 $1,238.40Project Manager $116.62 $932.93Instructional Designer III $178.54 $1,428.29Instructional Designer II $109.39 $875.14


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Instructional Designer I $84.62 $676.99Software Engineer II $152.74 $1,221.89Software Engineer I $118.68 $949.44Graphic Artist $87.72 $701.76Multimedia Specialist $103.20 $825.60Research Support III $159.96 $1,279.68

Research Support II $107.33 $858.62Research Support I $82.56 $660.48Test Developer $123.84 $990.72

Year 3 (April 15, 2011 - April 14, 2012)

Labor Category Hourly Rate Daily RateSenior Manager $214.89 $1,719.12Senior Consultant $161.16 $1,289.28Consultant $127.17 $1,017.36Junior Consultant $104.15 $833.20Junior Analyst $69.07 $552.56Program Manager $208.74 $1,669.96

Senior Project Manager $159.75 $1,278.03Project Manager $120.35 $962.78Instructional Designer III $184.25 $1,473.99Instructional Designer II $112.89 $903.14Instructional Designer I $87.33 $698.66Software Engineer II $157.62 $1,260.99Software Engineer I $122.48 $979.82Graphic Artist $90.53 $724.22Multimedia Specialist $106.50 $852.02Research Support III $165.08 $1,320.63Research Support II $110.76 $886.10Research Support I $85.20 $681.62Test Developer $127.80 $1,022.42

Year 4 (April 15, 2012 - April 14, 2013)

Labor Category Hourly Rate Daily RateSenior Manager $221.77 $1,774.16Senior Consultant $166.32 $1,330.56Consultant $131.24 $1,049.92Junior Consultant $107.48 $859.84Junior Analyst $71.28 $570.24Program Manager $215.42 $1,723.40Senior Project Manager $164.87 $1,318.93Project Manager $124.20 $993.59Instructional Designer III $190.15 $1,521.16Instructional Designer II $116.51 $932.04Instructional Designer I $90.13 $721.01Software Engineer II $162.67 $1,301.34Software Engineer I $126.40 $1,011.18Graphic Artist $93.42 $747.39Multimedia Specialist $109.91 $879.28Research Support III $170.36 $1,362.89Research Support II $114.31 $914.46


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Research Support I $87.93 $703.43Test Developer $131.89 $1,055.14

Year 5 (April 15, 2013 - April 14, 2014)

Labor Category Hourly Rate Daily RateSenior Manager $228.86 $1,830.88

Senior Consultant $171.64 $1,373.12Consultant $135.44 $1,083.52Junior Consultant $110.92 $887.36Junior Analyst $73.56 $588.48Program Manager $222.32 $1,778.54Senior Project Manager $170.14 $1,361.13Project Manager $128.17 $1,025.39Instructional Designer III $196.23 $1,569.84Instructional Designer II $120.23 $961.87Instructional Designer I $93.01 $744.09Software Engineer II $167.87 $1,342.98Software Engineer I $130.44 $1,043.53

Graphic Artist $96.41 $771.31Multimedia Specialist $113.43 $907.42Research Support III $175.81 $1,406.50Research Support II $117.96 $943.72Research Support I $90.74 $725.94Test Developer $136.11 $1,088.91

Labor Category Descriptions

Senior Manager

Responsible for large, complex or technically advanced projects. May be responsible forallocating and managing resources among multiple related projects. May be responsible forleading less experienced managers. Has well-developed skills in organizing and planning,decision making, interpersonal and communication skills, negotiation, and clientmanagement. Has extensive experience in defining scope of current and future work onmultiple related projects. Identifies interdependencies and ensures coordination andintegration among related efforts. Has extensive knowledge and experience in subject matterarea of expertise. Advises senior-level government officials. Adept at development of innovative solutions to complex organizational problems.

PhD or equivalent experience in a relevant discipline with demonstrated skill in planning,conducting, and managing research and development; 8 to 10 years post-PhD-levelexperience.

The senior manager provides executive-level planning and direction for major program areas.Primary responsibilities include: designing programs; providing industry insight; determiningand meeting client needs; providing contract oversight and issue resolution; providingtechnical oversight to ensure quality and timeliness of program and research products; andworking with senior staff and clients to meet shifting requirements to ensure clientsatisfaction.

Specific responsibilities include: monitoring project budgets; developing project plans andprocedures, including research designs; assembling project teams and other resourcesneeded to complete contract requirements; implementing quality control systems; designingand developing professional, educational, and operational assessment instruments;


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performing program evaluations; developing data collection (survey) instruments; directingassessment center activities; coordinating large scale data collection activities; planning andinterpreting data analyses; developing and executing statistical analyses using SAS, SPSS, orother programming packages; designing and developing databases; conductingbenchmarking (standard stetting) sessions; developing procedures and processes forstrategic planning; writing technical and project reports; developing and delivering briefingsregarding project plans, activities, interim products, and deliverables; developing training andcareer development curricula and associated materials; delivering training (e.g., train-the-trainer sessions, item writing workshops); conducting meetings, workshops, and focusgroups.

Senior Consultant

Responsible for large, complex or technically advanced projects. Demonstrates projectmanagement and subject matter expertise as well as communication skills to interface withall levels of management. Has full authority to act for the contractor on all matters relating tothe daily operation of the project. Acquires, allocates and supervises project resources toassure quality deliverables on time and within budget.

PhD or equivalent experience in a relevant discipline with demonstrated skill in planning and

conducting research; 5 to 10 years post-academic research experience.The Senior Consultant provides senior-level management for projects and is the primarypoint of contact with clients. The Senior Consultant is accountable for directing projects tofulfill contractual obligations and to ensure client satisfaction. This entails responsibility forthe technical quality, timeliness, and budget for projects.

Specific responsibilities include: monitoring project budgets; developing project plans andprocedures, including research designs; professional, developing educational, and operationalassessment instruments; performing program evaluations; developing data collection(survey) instruments; collecting data (e.g., conduct interviews, direct assessment centeractivities, coordinating large scale data collection activities); planning and interpreting dataanalyses; developing and executing statistical analyses using SAS, SPSS, or otherprogramming packages; developing and managing databases (e.g., database setup, data

cleaning); conducting benchmarking (standard setting) sessions; developing procedures andprocesses for strategic planning; writing technical reports and project reports; developingand delivering briefings regarding project plans, activities, interim products, and deliverables;developing training and career development curricula and associated materials; delivertraining (e.g., train-the-trainer sessions, item writing workshops);conducting meetings,workshops, and focus groups.

Consultant

Responsible for project planning, execution and performance, including technical approachand management plan. Provides analytical, evaluative, and advisory support for an area of subject matter expertise within the scope of the project and organization. Has expertise inanalytic approaches and tools, such as statistical software packages, and can plan analysesand report results. May be responsible for analysis of external matters that impact the

project and organization.

This position requires a PhD in a directly related area with at least three years of relevantwork experience or a MA/MS degree in a relevant discipline and at least five years of relevantwork experience.

The Consultant provides strong management and direction, and is dedicated to deliveringquality products and services. The Consultant is responsible for planning, implementing, anddirecting or assisting in the direction of all phases and aspects of projects as well as thetimely delivery of products and deliverables.


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Specific responsibilities include: developing project plans and procedures, including researchdesigns; developing professional, educational, and operational assessment instruments;performing program evaluations; developing data collection (survey) instruments; collectingdata (e.g., administering tests, coordinating assessment center activities, conductinginterviews and job observations); planning and interpreting data analyses; performingstatistical analyses using SAS, SPSS, or other programming packages; managing databases(e.g., database maintenance, data cleaning); helping to conduct benchmarking (standardsetting) sessions; participating in strategic planning; drafting technical reports and projectreports; developing and delivering briefings regarding project plans, activities, interimproducts, and deliverables; developing training and career development curricula andassociated materials; delivering training (e.g., train-the-trainer sessions, item writingworkshops); conducting meetings, workshops, and focus groups (e.g., item writing, train-the-trainer, grading sessions); and directing projects or parts of projects.

Junior Consultant

Analyzes and reviews organizational plans, policies, structure and implementation.Responsible for implementing project plan. May be responsible for identifying and evaluatingcore business processes, performing analysis and developing recommendations for

alternative courses of action for planning, organizing, staffing, training, or directing andcontrolling business functions. May support technology-based implementation solutions.

A MA/MS degree in a relevant discipline and at least two years of relevant work experience ora PhD in a directly related area and, in graduate school, must have demonstratedcompetence in a relevant area.

The Junior Consultant provides strong analytical and program support and is dedicated to thedelivery of high-quality products and services. The Junior Consultant is responsible fordeveloping project plans and procedures and for directing project tasks.

Specific responsibilities include: developing research plans; developing survey, testing, andtraining materials; collecting data (e.g., administering tests, coordinating assessment centeractivities, conducting interviews and job observations); performing statistical and other

analyses to facilitate the interpretation of data; performing basic statistical analyses usingSAS, SPSS, or other programming packages; managing databases (e.g., databasemaintenance, data cleaning); assisting in program evaluations; drafting technical reports andpresenting project findings; conducting meetings, workshops, and focus groups (e.g., itemwriting, train-the-trainer, grading sessions); participating in strategic planning and programevaluation, and directing project tasks.

Junior Analyst

Supports both quantitative and qualitative analytic efforts. Is proficient with basic analytictools. Works under the direction of Senior Consultant or Consultant.

The position requires a BA/BS degree with major in psychology, sociology, education, or aclosely related field and ability to apply the basic skills needed in applied social science

research and development.

The Junior Analyst provides strong analytical and program support for projects and staff. TheJunior Analyst is responsible for implementing procedures and providing assistance forproject tasks.

Specific responsibilities include: performing literature reviews; assisting in the developmentof survey, testing, and training materials; administering data collection measures (e.g.,administering tests, coordinating assessment center activities, conducting interviews and jobobservations); performing statistical and other analyses to facilitate the interpretation of


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data; developing and executing basic statistical analyses using SAS, SPSS, or otherprogramming packages; managing databases (e.g., database maintenance, data cleaning);and assisting in the development of project reports. Participating in meetings, workshops,and focus groups (e.g., item writing, train-the-trainer, grading sessions); participating instrategic planning and program evaluation.

Program Manager

Responsible for allocating and managing resources among multiple related projects.Supervises less experienced project managers. Identifies interdependencies and ensurescoordination and integration among related efforts. Responsible for project planning,execution and performance. Works closely with the client to ensure products meet clientneeds. Acquires, allocates and supervises project resources to assure quality deliverables ontime and within budget.

Senior Project Manager

Responsible for large, complex or technically advanced projects. May be responsible forleading less experienced project managers. Responsible for project planning, execution andperformance. Works closely with the client to ensure products meet client needs. Acquires,

allocates and supervises project resources to assure quality deliverables on time and withinbudget.

Project Manager

Responsible for project planning, execution and performance including technical approachand management plan. Responsible for allocating and managing project resources and allmatters relating to the daily operation of the project. Acquires, allocates and supervisesproject resources to assure quality deliverables on time and within budget.

Instructional Designer III

Responsible for larger, more complex or technically advanced projects. May be responsiblefor instructional development tasks among multiple projects. Responsible for overseeing less

experienced instructional systems designers. Has extensive experience in applyinginstructional system design principles to produce integrated learning solutions.

Instructional Designer II

Designs and develops instructional products and courseware materials with input fromproject and customer stakeholders in support of project-specific requirements. May lead largeprojects or work under the direction of a Senior Instructional Systems Designer on morecomplex projects.

Instructional Designer I

Designs and develops instructional products and courseware materials with input fromproject and customer stakeholders in support of project-specific requirements. Works under

the direction of a more senior staff member.

Software Engineer II

Responsible for designing and developing automated systems for complex computer-administered tests, surveys, and other instruments. Provides system analysis and computerprogramming support to project teams when customized automated solutions are required.Computer skills cover a variety of platforms and technologies and a range of software toolsfor software development and graphics. Oversees the work of other software engineers.


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Software Engineer I

Responsible for designing and developing automated systems for computer-administeredtests, surveys, and other instruments. Provides system analysis and computer programmingsupport to project teams when customized automated solutions are required. Computer skillscover a variety of platforms and technologies and a range of software tools for softwaredevelopment and graphics.

Graphic Artist

Designs, develops, and delivers graphical user interfaces, illustrations, animations and othergraphics in support of project-specific requirements.

Multimedia Specialist

Uses computers to design, develop, and produce effective graphics and multimedia products.Works with other staff members to determine necessary type of multimedia products. Assistsstaff members with problems related to the development or production of graphics andproducts as needed. Produces storyboards, prototypes, camera-ready graphics, animations,and web pages for specified use. Communicates with clients to receive feedback on the

development and production of multimedia products.

Research Support III

Performs advanced research tasks including designing and developing complex projects,advanced statistical analysis, database management, and report writing.

Research Support II

Performs research tasks including literature reviews, data collection, analysis, and databasemanagement, and report writing.

Research Support I

Performs basic research tasks including literature reviews, data collection, and analysis.Supports test administration activities.

Test Developer

Analyzes content frameworks and develops test blueprints. Develops, reviews, and revisestest items/scenarios. Pilot tests and selects items/scenarios. Conducts research to determinepass scores. Monitors test administration. Directs a team of research support staff involved intest development efforts.

Copyright 2000-2014, HumRRO. All rights reserved.

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