IDeA Efficiency Exchange:RAs briefing

30 September 2009

Imagine a tool for …• Comparative benchmarking on efficiency• collaborative knowledge sharing

what works and doesn’t work, but will in certain circumstances

• collaborative problem solving helping find the one person who’s thinking about the same

challenge or has a suggestion which could help or enabling suggestions which could help someone else

• drawing on local government expertise in Drafting a policy, specification, contract ...

• mass on-line conferences, debates and ability to question experts

• …

EfficiencyCoPs

Self assessment Benchmark

Data

PeerChallenge

Efficiency Exchange

Best Practice Resources

Best Practice CollaborationAllows users from participant authorities to develop and actively share best practice knowledge

Self AssessmentData collected from LEC councils helps highlight where greater efficiency can be achieved.

Peer ChallengePeers from other authorities review the assessment and provide direct feedback

BenchmarkingAuthorities able to review their data and compare with benchmark data collated by CA

Best Practice ResourcesCommunity repository of current best practice principles

Comparative benchmarking & support• Metrics developed by Capital Ambition• Technology platform being prototyped with Capital

Ambition• Metrics now being tested & developed with IESE for use

with districts and counties• Aimed at a national rollout • Signposting to relevant

stories documents and toolkit contacts with ‘Amazon’/’eBay’ type prompted suggestions

A Community of Practice network• Face-to-face events and web-based tools which facilitate

sharing of problems, what works, what might work, and lessons learnt:

Online conferences, Knowledge Cafes, Peer Assists, Hotseats, Library, Forum, RSS feeds, Wikki Twitter/EffXchange

Blueprint for March 20111. A culture of collaborative knowledge generation,

learning, sharing and problem-solving in respect of efficiency & VfM

2. A resilient user orientated, easy-to-use, technological platform which rapidly captures content in a diverse range of forms ‘pulling’ collaborative knowledge generation, learning, sharing and problem solving

3. A reliable, robust and transparent web-based benchmarking tool which enables councils, and their partners, to easily identify and transfer appropriate good practice

4. A passion amongst LGA Group frontline staff to capture and share good practice, and contribute to problem solving; and encourage others to do so too.

Communications

• RIEPs briefed and workshop held• Some RIEPs have attended Capital

Ambition peer training day• RIEPs on the Programme Board• CLG on the Programme Board• Challenge Managers trained

Contribution of RAs

• Stephen sits on the Programme Board

• RAs partnership with RIEPs in engaging councils

• RAs identify four examples of ‘notable practice’ which we can collect and ‘publish’