050302 Public Relations

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    PUBLIC RELATIONS

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    THE ROLE OF PUBLIC RELATIONS

    PRNarrows andmanages the

    perception gap

    INTEGRATION

    Internal External

    EDUCATION Tell themwhat they

    dontKnow

    AWARENESSBuild

    credibility andawareness for the

    NWWand to educate

    at the same time.

    LEVERAGEEnsure

    amplification ofall activities

    and acampaign

    that lives

    EXPERIENCEReach out and

    touch the targetaudience for

    lasting impact.

    REPUTATION MANAGEMENT

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    DWAF

    National Water Week

    Credibility Deliver on the

    Promise

    Profile

    PUBLIC RELATIONS STRATEGIC APPROACH

    ReoA

    sn Ma

    A

    n

    R

    eoP

    cRao

    phoh

    mpg

    Relationship BuildingStakeholder Communication

    Partnerships Participation

    Public Awareness& Education

    MobilisationCall to Action

    Above-the-line / Below-the-line /Public relations

    Excitement Awareness

    Public Relations supports the above the line campaign by providing depth and detailed information

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    PUBLIC RELATIONS: CAMPAIGN ELEMENTS

    The public relations campaign consists of the following elements:

    Stakeholder & Advocacy Campaign

    National Outreach Campaign

    Media Editorial Campaign

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    PUBLIC RELATIONS ACTIVITIES UNPACKED

    NATIONAL OUTREACH

    Exhibition / Display (LSM 6-10)

    Emphasizing the message of water saving

    High traffic areas / trained promoters/ promotional material

    Commuter Campaign (LSM 3,4,5,6)

    Extension of Advertising Campaign demonstrates commitmentto inform

    Interactive elements to educate and create awareness

    Community Radio Network (LSM 1-6)

    Partnerships / information network focused in the communities

    Partnerships negotiated with 40 community radio stations

    Negotiated slots / content management

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    NATIONAL OUTREACH: EXHIBITION / DISPLAY

    Shopping centres

    Two promoters per stand

    90,000 leaflets

    Stands designed tocommunicate ways to savewater

    Buckets demonstrating howmuch water can be savedwith a few easy methods

    Key Message conveyed

    as public passes the threedifferent sections of thedisplay

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    EXHIBITION/DISPLAY : SECTION ONE

    Message:Turn your tap off while you brush your teeth. Save up to 45 litres of water per day.

    Buckets display exactly how much 45 litres of water is.

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    EXHIBITION/DISPLAY: SECTION TWO

    Message:Take a short shower instead of a bath. Save up to 66 litres of water.

    Buckets display exactly how much 66 litres of water is.

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    EXHIBITION/DISPLAY: SECTION THREE

    Message:Put a one litre plastic bottle filled with water or a brick in your toilet cistern. Save up to 14 litres of water per day.

    Buckets display exactly how much 14 litres of water are.

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    NATIONAL OUTREACH: COMMUNTANET CAMPAIGN

    Interactive Taxi Rank Promotions

    Major Taxi Ranks/Portable Gazebos 30 areas nationally

    Monday to Sunday

    Staff interacting and selling and educating/branding/ handouts/competitions/giveaways etc

    Commuter FM

    Digital radio station (exclusive)

    74 Metrorail stations / No clutter

    Roving Trailer

    Face to face interaction

    Trailers with fold out stage

    Industrial theatre opportunities

    High visibility, impactful branding

    Mobility/National infrastructure

    18.4 million economically active South Africans commute via taxi77 of SAs commuters use taxis as preferred mode of transport

    70% fall into LSM 3,4,5,6 / 8 7% are between ages 16-49Reach outside of your traditional media footprint

    Flightings from 5 in the morning till 8 at night / SABC link

    A d d e d V al u e

    L e v er a g e O p p or t uni t i e s

    /

    Cr e d i b i l i t yf a c t or

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    COMMUNITY OUTREACH: GAZEBOS

    Number of Gazebos Nationally: 30 Reach: 5 218 000

    Material: Trained Promoters, leaflets, posters,

    t-shirts & caps (competition)

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    COMMUNITY OUTREACH: TRAILERS

    24 National Stage Trailer Promotions.Material: Trained Promoters, leaflets, branded stage trailers,

    t-shirts & caps (competition)

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    COMMUNITY OUTREACH: COMMUNITY RADIO

    Province Number of Stations Total Listnership

    Northern Cape 3 148 000

    Free State 4 247 000

    Western Cape 5 476 000

    Gauteng 5 447 000

    KwaZulu Natal 4 222 000

    Mpumalanga 3 311 000

    North West 3 536 000

    Northern Province 4 65 000

    Eastern Cape 4 311 000

    TOTALS 35 2 763 000

    Community Radio:Extension to traditional radio campaign highly targeted to communities

    Material: Radio Ads, Posters & Leaflets (walk-in policy)Interviews with DWAF representatives driving key campaign messages

    Partnerships negotiated with 40 community radio stations for communication targeting communities.

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    MEDIA CAMPAIGN

    The media campaign is possibly one of the most important parts of this campaign asthis will drive key messages and ultimately build the credibility of the campaign andof the Department.

    The media campaign will be driven through national, regional and community channels

    Print:- Issue-driven editorial targeted to specific publications dependent on topics identified- Profiling of projects and announcement of new initiatives- Photo opportunitiesRadio:

    - Interview schedules- News coverage around announcements and eventsTelevision- Issue-driven commentary- News coverage around announcements and events- Magazine programmes in-depth discussions

    Water Week Supplement key messages & sponsor involvement

    Provide media with fact sheets, press releases and access to spokespeople (11 languages / regional spread)

    Ministers Diary leverage of programme through all media channels

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    CAMPAIGN ROLL-OUT

    Campaign Elements Jan Feb BeginMarch

    March15 -20

    March22-27

    EndMarch

    April

    ATL (Radio)

    ATL (Print)

    Advocacy & Partnership Campaign

    National Outreach: Gazebos

    National Outreach: Trailers

    National Outreach: Community Radio

    National Outreach: Commuter FM

    Media Campaign (Editorial)

    Monitoring/ Evaluation

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    Water for LifeNational Water Week

    21 27 March 2005

    THANK YOU