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04.11.19 WebinarMontgomery, AL
National Public Safety Telecommunicators WeekRIL 14 – 20, 2019
911 SavesAct
vUnder the U.S. Bureau of Labor Statistics’ StandOccupation Classification System (SOCS), publsafety telecommunicators are classified as "Offiand Administrative Support Occupations" – awhich utterly fails to recognize their key role in public safety, the specialized training and skills required, and the uniquely stressful work environments in which they serve to protect us a
vRep. Norma Torres (D-CA), herself a former 9-1dispatcher, will introduce the Supporting AccuraViews of Emergency Services Act (911 SAVES)which would require that public safety telecommunicators be classified as a “ProtectiveService Occupation,” alongside others in the pusafety family.
vThere is now a companion bill introduced by Senators Burr andKlobuchar!
911 Saves Act Grassroots Campaign
nate Bill 138ends §11-98-4.1
Calendar Date Body Amd/Sub Matter
03/19/2019 S Read for the first time and referred to the Senate comon Governmental Affairs
04/02/2019 S Read for the second time and placed on the calendar
04/03/2019 S Third Reading Passed
04/03/2019 S 198623-2 Price Amendment Offered
04/03/2019 S Price motion to Adopt adopted Roll Call 125
04/03/2019 S Motion to Read a Third Time and Pass adopted Roll
04/04/2019 S Engrossed
04/04/2019 H Read for the first time and referred to the House of Representatives committee on State Government
H Acted on by State Government as Favorable
quires an annual report to distributed among the stricts by the Board, rather an a state plan
andates the Board to ovide for call and data livery to the 9-1-1 centers
rects the Executive rector of the Alabama 9-1-1
oard to prepare an annual port detailing the training ovided by the Board
AT&T-aintained
CPE PSAPs
Ndigital nces with the ork ementation, reach out to
idual PSAPs to t in this process.
To request a visit from an AT&T for ANGEN prep work with INdigplease use the steps listed below:
1) The PSAP should contact Sandi Benzehafer of the AT&T 911 ServiceManagement Team via email at [email protected]. The PSAP should advthey wish to schedule a vendor meet with INdigital for ANGEN prep woThe PSAP will be asked to provide the following information as part of request:◦ i. PSAP Name◦ ii. PSAP Address◦ iii. Local PSAP contact name and number for our technician to use◦ iv. Approval of billable charges◦ v. Date vendor meet is requested
*Note: this work requires a minimum 7 days’ advance scheduling, so it recommended to reach out to Sandi as soon as possible in advance of yorequested date.
2) Sandi will confirm receipt of the request back to the PSAP and adviseany special considerations prior to scheduling the work.
3) Sandi will schedule the vendor meet on the date requested and confirback to the PSAP the vendor meet has been scheduled along with an ATticket number for reference.
ANGEN 2.0 Activities
Alabama Next Generation Emergency Network
aving Texty Installed in Your PSAP
Fill Out Survey• Counties in yellow have
submitted their survey.
aving Texty Installed in Your PSAP
Fill Out Survey• Counties in yellow have submitted their survey.
aving Texty Installed in Your PSAP
Fill Out Survey
Return Letter of Agreement and Request for Service• Will be emailed to you following
completion of the PSAP survey.• Still awaiting LOA from counties
in red.
INdigital reaches out to thecarriers on your behalf.• Carrier activity in tan
INdigital will schedule Texty install in the PSAP.
Events of Note
March 19thOzark‐Dale Bomb Threat
Optimal Service Button (OSB) Utilizatio
OSB is currently active in the Wiregrass on MEVO.“Abandon” was pressed when the threat was realized and the PSAP staff evacuated.Calls were automatically sent to Dothan/Houston County
OSB Importance
• INdigital’s NOC was immediately aware the PSAP had been abandoned.
• No 9‐1‐1 calls were missed even though it was not safe tooperate from the PSAP.
Notes from the Deputy
Director
GISA Conference
Training Notices Distribution List• If you would like to be added to this email list, please
contact Adam Brown, [email protected] or Dana Grubbs, [email protected].
When What Where
April 16-18, 2019
9-1-1 Center Supervisor Program-Limited availability, please contact the Alabama 9-1-1 Board office.
Elmore County EOC, Wetumpka, AL
April 30-May 1, 2019
ALEMD Phase 1 Instructor Course
Alabama 9-1-1 Board, Montgomery, AL
May 6-8, 2019 Center Training Officer Program (CTO)
DeKalb County 9-1-1, Rainsville, AL
June 4, 2019 Recruit, Hire, Retain, & Promote for Success
Alabama 9-1-1 Board, Montgomery, AL
July 9, 2019 Recruit, Hire, Retain, & Promote for Success
Birmingham 9-1-1, Birmingham, AL
August 13, 2019
Quality Assurance: Achieving QA/QI in the PSAP
Shelton Community CoGallion, AL
September 17, 2019
Quality Assurance: Achieving QA/QI in the PSAP
Central Alabama CommCollege, Alexander Cit
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