04 Cisco Academy Conference July 2013

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    Mark Plunkett

    Director, Emerging Markets, EME

    V1.0

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    Trade association advancing the global IT

    industry for 30 years

    Who is CompTIA

    Headquartered in the U.S.

    with offices in 11 countries

    Worlds largest provider of

    vendor-neutral IT certifications 2,000 member companies &

    1,000 partners worldwide

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    Our FocusEducation | Certification | Advocacy | Philanthropy

    Educate

    The IT

    Channel

    Certify

    The IT

    Workforce

    Advocate

    On Behalf of

    the Industry

    Give

    Back

    Through

    Philanthropy

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    International Technology Adoption

    & Workforce Issues Study

    Summary for United Kingdom

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    Key IT Priorities for UK Businesses:

    1. IT security

    2. Data storage/back-up

    3. Web/online presence/e-commerce

    4. Network infrastructure

    5. Mobility-related initiatives

    Key Summary Points: UK

    Key Stats for UK

    $36,700 GDP per capita (PPP) | world rank: 36th

    0.69% GDP growth forecast for 2013

    37%% of UK executives expecting 2013 business

    conditions to be better than 2012

    31.9m Total workforce

    78% % of workforce employed in the services sector

    0.742m Estimate of IT workforce* in core IT occupations

    24%% of UK executives expecting to increase IT staff

    headcount at their business in 2013

    51.4m Internet users | world rank: 7th

    81.6m Mobile phone users | world rank: 17th

    77%NET % of UK executives indicating IT is important to

    the success of their business

    2.8% Planned increase in IT spending in 2013 (YOY)

    Cybersecurity:

    62% of UK executives believe the cybersecurity threat level is

    increasing. Additionally, 44% of UK executives believe human error is

    a growing factor in security security incidents:

    IT Skills Gaps:

    85% of UK executives indicate at least some degree of gaps in IT skills

    at their business exists. For 37%, the reported skills gaps are small,

    while for 48% the gaps are more extensive.

    IT Training and Certification:

    86% of IT staff at UK businesses engaged in some type of IT training

    during the past 12 months.

    1. 41% of UK executives believe IT certifications will increase in

    importance over the next two years; 54% believe IT certifications

    importance will remain constant

    2. 73% of UK executives believe its important to test after training

    to confirm knowledge gains

    Sources used for above stats: CompTIA, IMF, CIA World Factbook, IDC

    *See appendix for definition of core IT occupations

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    The CompTIA Product Stack

    6

    CompTIA Mastery

    Certificationfor advanced IT professionals

    CompTIA Professional

    Certificationfor IT professionals

    with some experience

    CompTIA Specialty

    Certificationfor business IT professionals in a

    niche or emerging market

    CompTIA Basic Certificationfor individuals entering jobs

    that involve computers

    *

    * Launching 2013

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    IT Essentials and

    Domain

    % of

    Examination Domain

    % of

    Examination

    PC Hardware 40% Operating Systems 33%

    Networking 27% Security 22%

    Laptops 11% Mobile Devices 9%

    Printers 11% Troubleshooting 36%Operational Procedures 11%

    Total 100% Total 100%

    220-801 220-802

    Hardware 27% Hardware 38%

    Troubleshooting, Repair and

    Maintenance 20% Operating Systems 34%

    Operating System and Software 20% Networking 15%

    Networking 15% Security 13%

    Security 8%

    Operational Procedure 10%

    Total 100% Total 100%

    220-701 220-702

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    A+ / ITE Key Information

    A+ 700 series (ITE 4.1) exams retire August 31st 2013

    candidates must pass both exams by this date

    encourage ITE 4.1 students to certify now!

    IT Essentials 5.0 bears the CompTIA CAQC badge

    maps 100% to the exam objectives

    Qualifying organisations can join the CompTIA

    Academy Program for free

    makes it easier than ever before to access preferential academic

    discount for your students

    www.comptia.org/academy for criteria & application form

    Awarding Organisations are accepting 800 series units

    as per the 700 series units

    H/602/1386 A+ Essentials; 10 credits; 60 GLH

    M/602/1388 A+ Practical Application; 10 credits; 60 GLH

    8

    http://www.comptia.org/academyhttp://www.comptia.org/academy
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    Network+

    9

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    Academy Program Overview

    10

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    The CAPP Academy Program: Overview

    11

    Secondary schools

    Further Education Colleges & Universities

    Not for profit educational institutions

    Government funded educational agencies

    The Academy Program offers a vendor neutral, industry-led educational programme

    designed to assist in the delivery of an enhanced learning experience for students

    preparing for an IT career.

    Organisations eligible to participate:

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    The New CAPP Academy Program: Features

    12

    No

    MembershipFee

    access todiscounted exams

    access to instructorand marketingresources, research

    enhanced benefits onceminimum purchaserequirement achieved

    - Wall plaque (new academies)

    - Instructor eLearning / coupons

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    New products.

    13

    Cloud + Target

    DateSept 2013

    "M

    fact

    righSte

    Pre

    Info

    Ma

    Se

    Sol

    Mobility + Target

    Date:Q4 2013Mobile Application

    Security+ Target Date -Q3 2013

    http://www.infoworld.com/d/mobile-technologyhttp://www.infoworld.com/d/mobile-technology
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    Comments from industry

    This would be great; we need

    more qualified buyers!

    EMM company

    There is a real need for a

    baseline

    certification. Our biggest

    challenge is finding

    certified wireless engineers.TMobile VAR

    There is a need for better vendor

    neutral certifications in mobility.

    Cisco

    Mobility is so full of

    whitewater; we need

    standards around all aspects.

    Google

    "Mobile is the biggest factor

    changing IT right now," says

    Stewart Tan, Vice Presidentof Information Risk

    Management and Security at

    Accretive Solutions

    http://www.infoworld.com/d/mobile-technologyhttp://www.infoworld.com/d/mobile-technology
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    Examplify Exam Services

    The Newest Advancement in Custom

    Exam Development

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    Projects

    Exam for proprietary

    software

    ISO 17024 Consulting

    Intel server specialist

    exam

    Apple LION OSX server

    exams

    Electronic sales CSR

    exam

    Social media security

    exam

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    17

    http://www.comptia.org/academyhttp://www.comptia.org/academy
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    Jane Dickinson

    [email protected]

    18