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03456 200 200 www.2circles.com [email protected]
2 Circles
Complete business communications, simply delivered, remarkably supported
Customer Brochure
Wholesale Partner of the YearSince 2011
“Why can’t every supplier be like 2 Circles to deal with?”
Alec Pack Rushden Golf Club
03456 200 200 www.2circles.com [email protected]
2 Circles Company Overview
2 Circles Communications is an award winning B2B telecoms specialist providing complete telecommunications solutions
coupled with best in class service and guaranteed cost savings.
Everything your business needs to communicate
Our extensive portfolio of products and services covers
everything your company needs for communication.
We stay up to date on all the latest technologies, developments and
governmental regulations and incentive programmes.
We live and breathe telecommunications – allowing you to focus on your business
knowing your telecoms are in safe hands.
Tried and Trusted
We only work with best-in-class networks and suppliers. All of our
products and services are fully tried and tested – and used by us in our own business so you can be
confident in them.
In business for over 15 years and counting; we are financially
robust.
We win awards – O2’s Wholesale Partner of the Year 2011 – 2014.
Our 10,000 customers throughout the UK trust us enough to
recommend us.
99.5%
This is the percentage of our customers who stay with us. In
fact this is by far the highest in the industry. Not only that, we have
maintained this level month after month for 10 years!
Why? We go the extra mile for our customers; we delight in providing
the most remarkable customer experience.
03456 200 200 www.2circles.com [email protected]
2 Circles Partner Suppliers
“Talk Talk Business and 2 Circles have been partners for 15 years. We recognise their commitment to excellent customer experience and their efforts to ensure their customers have access to the optimal products to grow their own business. We are excited to be working with 2 Circles on
some ground-breaking projects, specifically with regards to Connectivity for Small and Medium businesses.”
Alexandra Tempest, Director of Partners, TalkTalk Business
“2 Circles is a key and strategic Wholesale Partner for O2, with an impressive portfolio of clients, demonstrating best in class service to their customers. It was these attributes that led to them being ranked O2’s no 1
Wholesale Partner”
Anton Le Saux, Head of Partners, O2
03456 200 200 www.2circles.com [email protected]
2 Circles Voice Services
“The changeover was very easy, with very little effort on my part, and we are now enjoying savings of 60% on our calls and 33% off our
fixed line charges”
Scott C Higgins - Director, Threaplands Landscaping and Garden Centre
2 Circles provides business calls and lines packages that are tailored to meet the specific voice communication requirements of your business. From single analogue business lines to complex multi-site solutions, our range of products and services are fully scalable allowing you to easily change and add to them as your business grows.
SIP TrunkingReplacing traditional ISDN, our SIP services will completely transform your business removing the need for fixed PSTN lines and giving you dramatic cost-reductions, up to 60% when compared to ISDN. With the ability for local numbers to be automatically rerouted to any location, even internationally, SIP has the flexibility needed by businesses today. Quick and easy to deploy, SIP enables you to take full control of your voice communications choosing how and where your calls are delivered and only paying for the lines you need when you need them.
Fixed-line ServicesAs one of the top 5 providers of Openreach Wholesale Line Rental (WLR3) in the UK 2 Circles has direct access to Openreach’s back office systems allowing us to schedule installations and resolve faults, so you can be assured that all line orders have identical lead times as BT but with the added bonus of 2 Circles’ outstanding customer service. Our range of Fixed Line services include:
• Single Analogue Lines• Multiline Analogue Lines• ISDN2 Standard and Systems digital channels• ISDN30e digital channels
Inbound Non-Geographic NumbersWe offer an extensive range of Geographic and Non-Geographic Inbound call solutions at great rates including:
• 030 and 033 Numbers• Freephone 0800 and 0808 Numbers• 0844, 0843 numbers and 0845 numbers• 0870, 0871 numbers and 09 Premium Rate numbers (subject to legislative restraints)
We offer the flexibility of either managing your own Inbound Numbers via our easy to use portal, or having a Managed Service where you will be able to request changes via telephone or email to your dedicated Account Manager.
Inbound Call Management SolutionsNever miss a call with our range of Inbound Call Management solutions including Call Routing, Hunt Groups, Auto Attendants and Queue Managers.
Fax to EmailAll our customers receive the additional benefit of a free Fax to Email number which allows you to receive faxes directly into your email inbox enabling you to receive faxes even when you are away from the office.
Line and call packages that are tailored to your business
03456 200 200 www.2circles.com [email protected]
2 Circles
“We were able to transfer our mobile fleet in stages to reduce contract termination charges with the Network provider. This in itself was a substantial saving….we have already seen a vast improvement in service and reliability”
Kevin Scanlan, Documentation and IT Controller, CRC-Evans Offshore Ltd
2 Circles is one of the few service providers in the UK that can supply mobile phone services from all 3 major networks (O2, EE and Vodafone) and our unique relationship means our customers receive the most competitive prices. We also deal with the networks on your behalf and supply all mobile services on one bill making your business mobile telecoms stress and hassle free.
We offer unbeatable value calls, text and data bundles but we also understand that it is not just a case of ‘one size fits all’ when it comes to business mobiles. So whether you’re a single user, small to medium business or corporate, 2 Circles has the ability to tailor a business mobile package to suit your requirements.
• Lowest priced tariffs available• Highly competitive bespoke tariffs• SIM only options• International solutions• Mobile data packages• Unique Network guarantee• Complete range of the latest Blackberry, Android and iPhone handsets.
Mobile Device Management (MDM)Centrally manage all your mobile devices with MobiControl the world’s most trusted MDM and BYOD Management solution. Available as an On-Premise or Cloud solution for 10 or more users MobiControl enables you to centrally manage, support and track your mobile estate regardless of device type, platform or location.
Mobile ServicesKeeping you connected wherever you are
03456 200 200 www.2circles.com [email protected]
2 Circles Connectivity ServicesTop marks for speed and reliability
“2 Circles offers consistently competitive tariffs and enabled Windrush to consolidate many telecommunications suppliers into a
single cost-centre based invoicing structure providing cost savings and simplifying
administrations”
L Chappell, Financial Director, Windrush Volkswagen
2 Circles is not only a business broadband and FTTC provider we also offer innovative business grade connectivity solutions designed to fit every possible requirement from the small office solution to large enterprise multi-site deployments.
Business BroadbandADSL offers flexible connectivity for small businesses looking for basic cost-effective Internet services and we have a great range of packages for you to choose from.
• Provides the fastest connection that your line is capable of.• Has both managed and unmanaged options.• Easy upgrade path to FTTC.• Support from your very own dedicated Account Manager.
Leased LinesIf Internet access is mission critical to your business then you need Leased Line connectivity which gives you a dedicated private line with a choice of guaranteed speeds and business class SLAs.
• Choice of bandwidth from 2Mb to 1GB• Guaranteed upload and download speeds• Fully uncontended so you never share the line with anyone else• Secure and reliable connection• Symmetrical bandwidth speeds• Round the clock support with guaranteed fix times
EFM (Ethernet First Mile)The most competitive alternative to a standard leased line EFM provides a tough and reliable high-speed connection with business class service levels. Instead of fibre, EFM uses copper lines to connect you to your local exchange.
• Guaranteed speeds of 2Mbps to 35Mbps• Fully uncontended so you never share the line with anyone else• Secure and reliable connection• Symmetrical bandwidth speeds• Round the clock support with guaranteed fix times
03456 200 200 www.2circles.com [email protected]
2 Circles
“2 Circles offers consistently competitive tariffs and enabled Windrush to consolidate many telecommunications suppliers into a
single cost-centre based invoicing structure providing cost savings and simplifying
administrations”
L Chappell, Financial Director, Windrush Volkswagen
FTTC (Fibre to the Cabinet)FTTC (Fibre to the cabinet), also known as Fibre Broadband, is the next generation of Internet connectivity, bringing a fibre optic connection much closer to your premises and helping you achieve faster download and upload speeds. FTTC is an ideal replacement for ADSL with much faster speeds for approximately the same cost.
• Download speeds of up to 80Mbps and upload speeds of up to 20Mbps• Cost effective, allowing you to use all available bandwidth at no extra charge• Inexpensive and easy to install
EoFTTC (Ethernet over Fibre to the Cabinet)Providing all the benefits of a dedicated leased lines with high speeds and business class SLAs, but with lower setup costs. EoFTTC takes advantage of the new high speed fibre broadband network being rolled out across the UK transforming it into a fully business grade solution.
• Guaranteed speeds of 20Mbps symmetrical and up to 80Mbps download• Fully uncontended so you never share the line with anyone else• Secure and reliable connection• Round the clock support with guaranteed fix times
MPLS2 Circles’ MPLS solution enables you to consolidate your voice and data traffic, providing secure private networking to multiple sites and remote workers on a fast, resilient and reliable network.
Shareband2 Circles’ Sharedband works by bonding up to 4 standard broadband lines together, creating a single virtual broadband connection to the Internet. Shareband is the ideal solution if you are looking for a cost effective way to increase your speed or are unable to benefit from other solutions such as Fibre Broadband.
• Up to 4x faster than standard broadband• Built-in resilience, if one line fails your Internet connection continues with the remaining lines• A cost effective alternative to a dedicated Leased Line• Faster to install than a Leased Line
Connectivity ServicesTop marks for speed and reliability
03456 200 200 www.2circles.com [email protected]
2 Circles
“I don’t know how we managed before”
Steve Brady, Sales Director, JabbaTalk Ltd
2 Circles can help you transform your business by working with you to deliver a secure, robust and cost effective M2M solution tailored exactly to your business needs. We are partnered with Telefónica, one of the world’s largest mobile network operators and offer a truly global footprint providing M2M connectivity with the greatest reliability, coverage and speed available.
2 Circles provides a range of M2M SIMs, extremely competitively priced Data Airtime Packages together with a world leading Managed Connectivity platform, Control Center, already in use by major companies such as Amazon, Garmin and Sony. Completely configurable, with the ability to test before deployment, automate provisioning and perform real-time diagnostics, Control Center dramatically reduces the total cost of ownership.
Benefits of our M2M solutions include:
• Global SIM – management of local and worldwide operator service on a single SIM• Fast and easy deployment• Secure local and global connectivity• Flexible low priced data airtime plans• Robust smart SIMs designed specifically to meet M2M requirements.• Web based management platform with API Integration to other systems
With a proven track record in delivering cost effective and robust M2M solutions in a variety of market sectors we can work with you to deliver a M2M solution that will be perfect for your business.
M2M ServicesEnabling you to transform your business through the Internet of Things
03456 200 200 www.2circles.com [email protected]
2 Circles
“Our latest venture is taking some locally numbered phones overseas for our Out of Hours service, the quality is so great that
speaking to them is like they are next door – what is even better, the calls cost the same as
if you were calling England”
Simon Curtis, CIP Recruitment
Future proof your business with 2 Circles’ revolutionary, next generation hosted telephony service, Future Office. Future Office’s hosted PBX has all the features of a traditional phone system but with the flexibility of allowing you to work from whatever device or location you choose, either in or out of the office.
Future Office is the easiest and most cost-effective way for you to manage your voice communication, with no expensive infrastructure or maintenance costs and with pricing based on per user per month you will no longer be paying for equipment or services you don’t need.
Hosted ServicesOur next generation communication technologies will grow with your business
03456 200 200 www.2circles.com [email protected]
2 Circles
“The experience and knowledge that was provided to the college has enabled us to
devise and build an effective high availability and disaster recovery solution on budget.
We are delighted with the outcome and look forward to developing our partnership”
Gary Booth, Chief Technical Officer, South Staffordshire College
The IT Specialists at 2 Circles focus on just doing IT better.
We offer a complete range of IT solutions; from traditional IT support services to migrating organisations to a future-proof and disaster-proof Cloud based IT infrastructure.
2 Circles’ IT Solutions customers benefit from our wide range of experience in different technologies and disciplined procedures, coupled with our uncanny nature to get to the root cause of an issue quickly and decisively, distilling the information where required and removing the perception of IT solutions as a black art.2 Circles IT Solutions is backed with years of experience in small to large business environments; with a proven track record in delivering high quality projects of all sizes from start to finish with our outstanding aftercare support services
Business IT SolutionsA focus on just doing IT better
Managed Infrastructure Services
• Managed wi-fi• Managed Firewalls• Managed Switching
Consultancy
• On Premise• Cloud• IT Health Check• Support
IT Security
• End point protection• Perimeter Protection• Penetration Testing• Encryption• Backupv
IT Solutionsfrom 2 Circles
03456 200 200 www.2circles.com [email protected]
2 Circles What Next?
We’d relish the chance to hear from you. Please give us the opportunity to show you how excellent our Customer
Experience is. Go on, give us a try…
Call Us
03456 200 200
No annoying voice prompts
No Call Waiting
UK 24/7 Customer Support
Your own personal Account Manager to answer your
questions.
Visit our website
www.2circles.com
One-click access to all portals
Including OLI, our unique OnLine Billing Information tool:
All your Bills on one, easily manageable bill
Connect with Us
Sign up to our Newsletter
Receive a no-obligation telephony audit
Follow us on Social Media
“I will continue to use 2 Circles’ services for as long as they are in business”
Mark Brown Times Group
Complete business communications,simply delivered, remarkably supported.
Ver House, 23-25 High Street, Redbourn, Hertfordshire, AL3 7LE
www.2circles.com03456 200200
