1

Union Built PC Press Contact:

Pete Marchese Union Built PC Inc. 877-728-6466 pete.marchese@unionbuiltpc.com www.unionbuiltpc.com

FOR IMMEDIATE RELEASE

Technology and Labor Unions:

Union Built PC Announces Partnership with Step One Grievance Systems to Broaden Grievance and Arbitration Management Solutions

The Union Built PC and Step One Partnership helps meet the needs of smaller Union locals

who struggle with budgetary constraints. The partnership offers a cost efficient alternative to advanced Grievance Manager Applications so smaller organizations do not have to pay for functionality and flexibility that they do not need.

Copiague, NY (PHANTOM POWER) February 4, 2014 - Union Built PC has announced that it will

partner with Step One Business Services to offer a new product in the Grievance and Arbitration

Management space in 2014. In addition to Union Built PC’s highly successful Grievance Manager

Application, it will now offer a cheaper, lighter alternative called Step One Grievance.

The two products address different markets and needs; with Grievance Manager Applications

designed and coded for specific client needs and CBAs versus Step One Grievance systems, a

ready-made cloud product with back-end configuration and no barrier to entry.

Union Built PC’s Program Director, Barry Diederich, works with both products:

“Grievance Manager is a powerful product because each implementation is designed and coded to

custom specifications, so there are literally unlimited possibilities that we can build for any set of

rules, requirements or preferences.”

“Step One is a different animal, designed for smaller locals whose budget cannot accommodate

that kind of glove-fitted product. However, it can still be configured into any number of input

screens and field configurations, deliver strong reporting and basic email notification features with

very quick and easy setup. For smaller Union locals, the appeal comes down to not having to pay

for more functionality or flexibility than they need. ” Diederich continues.

Although the two products differ in capabilities and pricing, one thread common to both is customer

service.

Pete Marchese, Director of Operations at Union Built PC says:

“With Grievance Manager, we’ve always been focused on understanding each client and their

needs; the work process, the information flow and anything else that’s relevant to the client. The

Step One product will work the same way. It’s not just an online tutorial that abandons the client

after setup. It’s a real person, on the phone, listening to and addressing the issues and concerns

of the client. A common offering to both products.”

2

Step One Grievance features include up to 10 users, file uploads and storage, screen-level user

permissions, search by any field combination, email notifications on deadlines, and reports with

counts per any grouping criteria.

Step One Grievance works with all major device types. There is also an accompanying smart

phone app. The SaaS (software as a service) is billed as a monthly subscription with fees

beginning at $49/month inclusive of setup and consultation.

For more information on Step One Grievance, Grievance Manager or to inquire about customized IT

solutions for your Labor Union visit www.unionbuiltpc.com, call (877) 728-6466 or email

sales@unionbuiltpc.com.

###

For more information:

Official Union Built PC Website:

www.unionbuiltpc.com

Union Built Step One Grievance:

http://unionbuiltpc.com/stepone/

Union Built Step One Grievance Brochure:

http://unionbuiltpc.com/stepone/slideshare.pdf

Union Built PC Grievance Manager:

http://unionbuiltpc.com/grievance_manager.php

Union Built PC on Facebook:

https://www.facebook.com/unionbuiltpc

Union Built PC on Twitter:

https://twitter.com/UnionBuiltPC

About Union Built PC Inc.

Union Built PC Inc. has been serving the IT needs of Labor since 2001. Union Built PC’s mission is

to “organize” Labor and help them “excel in everything they do.” Union Built PC believes their

success is based on products and services that have been developed by Union Members and

customized to meet the specific needs of their Labor Union Clients. That’s why every member of

the Union Built PC team is a Union Member. Union Built PC’s innovative Grievance Manager

Application, a custom tool that allows Labor Unions to manage their grievance process from start

through arbitration, is fast becoming the Industry Standard. Union Built PC has singularly provided

cutting edge IT innovations for Labor which allow Unions to bargain and represent their

membership more efficiently.

With the new Step One Grievance Systems partnership and Step One Grievance offering, they have

become an even more powerful, fully integrated service provider.