CONTENTS

BERITAIOI02

04Back to

Basics with Palm Oil

07IOI Group Donates Land in Kulai to School

08Together We Thrive at IOI

Family Day

COVER FEATURE

10 IOI Partners ICS to Reward INTI Students

Family Day at Pamol Kluang

11 Best Mill Award 2012

Annual Dinner at Pukin Mill

Labour Day at Mayvin Mill

CORPORATE UPDATES

06 IOI’s Q3 Earnings Up 2.8%

On Track towards Sustainability

Paya Lang Estate Wins Safety & Health Award

OLEOCHEMICALS

17 ICC Gold Award a Sweet Victory

Gotong-Royong in the House

18 Mock Drill at PCEO

Bowling Government Meet 2013

19 One Millionth Accident-free Hours

IOI Oleochemical Wins ICC Award

Be ICT Savvy

20 MB – A Solution to Bridge the Gap?

PROPERTY

14 IOI Properties Relist as a Stronger Entity

Three Asia Pacific Property Awards Accorded to IOI Properties

16 IOI Properties Clinches Floria Award

IOI Privilege Card Members’ Day

HUMAN RESOURCE DEVELOPMENT

12 Leaders Developing Leaders

13 Coaching & Mentoring Skills

Solving Problems & Making Decisions

PUBLISHED BY

IOI Group

Two IOI Square, IOI Resort,

62502 Putrajaya, Malaysia.

Tel: 03.8947.8888

Fax: 03.8947.8958

WEBSITE

www.ioigroup.comwww.myioi.com

EDITORKaren Liew

DEPUTY EDITORCarine Yap

PRINTED BY

ST ENTERPRISE

AS 8, Jalan Hang Tuah 1,

Salak South Garden,

57100 Kuala Lumpur.

15IOI Properties Awarded BCI Asia Awards 2013

EDITOR’S NOTE

BERITAIOI 03EDIBLE OILS

21 Global Shea Alliance Brings Shea to New York City

Promoting Shea as a Valuable Food Ingredient

22 Promoting Sustainable Palm Oil for Candles

IOI LC Americas Wins Technology Champion Award

24 PDP Launched in IOI LC Asia

International Sales Conference 2013

25 Single Largest Order of Betapol® Delivered

Fruitful Site Visit by Customs Officers

HOTEL

28 Fellowship of the Teams

Buka Puasa with the Best at Marriott

29 S.O.U.L Training

30 Red Carpet Nite at Palm Garden Hotel

Mother’s & Father’s Day Celebrations

31 PGGC Named “Best New Golf Course”

Celebrating PGGC’s 1st Anniversary

FOUNDATION

32 YAA 2013 Recognises 101 Excellent Students

33 A Time of Giving at SUKA Society

FAMILY SPIRIT

34 KKIOI Holiday to Redang & Cruise aboard Superstar Virgo

Flexing Muscles En Route to Mr IOI Title

27 IOI Mall Kulai Goes Green with i-Cubic Recycled Project

IOI MALL

26AND1 Streetball

Challengeat IOI Mall

Puchong

EDITOR’S NOTE As part of our support to Malaysian Palm Oil Council (MPOC)’s effort in promoting palm oil and healthy diets, IOI Group hosted a culinary show themed “Back to Basics” at our Sagil Estate in Tangkak, Johor recently. Celebrity chef Martin Yan from United States was the chef of the show. Read more about the story in our cover feature.

Lately, the Group received two more RSPO certification for its Syarimo and Ladang Sabah groupings in Sabah while Syarimo Palm Oil Mill also received the ISCC certification. We target to achieve 100% RSPO certification by end of 2013 in order to meet the on-going demand for sustainable palm oil in Europe and United States.

In May this year, IOI Corporation Bhd announced the demerger and listing of its property arm to unlock value in the property business. After the relisting exercise completes in December 2013, IOI Properties Bhd (IOIP) is set to become one of the largest developers on Bursa Malaysia in terms of market capitalisation.

On the international front, IOIP launched its condominium project named “The Trilinq” at Clementi, Singapore in March. This was followed by the groundbreaking ceremony of its second property development project in Xiamen, China named “IOI Palm City”, an integrated property development consisting of a shopping mall, a five-star hotel, boutique offices and luxury residences.

On the local front, IOIP garnered several local and international accolades recently. Besides being awarded the BCI Asia Top 10 Developers Award, it also received three Asia Pacific Property Awards for its signature projects in Malaysia namely the IOI City Mall, Palm Garden Golf Club and Puchong Finance and Commercial Centre. IOIP’s beautiful “Orchid Voila” creation on page 16 also won the Gold Award in its maiden participation in the Floria Putrajaya 2013.

The Group’s downstream manufacturing segment also capped an impressive achievement as IOI Loders Croklaan Asia delivered the single largest order of Betapol®, an infant formula that mimics the fat composition of human milk, to China. Earlier on, Betapol® has secured 17 new patents worldwide for its production processes.

Lastly, I would like to take the opportunity to wish our Muslim colleaguesand friends a blessed Ramadan and Selamat Berpuasa. Karen Liew

Corporate

Wendy NgHo Hsu WenKho Suet Nie

Plantation

Chong Nyong PohNor Ashari Edward TanMohamad SaidaniMirlin Majutin

Property

Catherine FanAdeline LauMarilyn GohMawar Bt Othman

ContributorsOleochemicals

Wafli Bin AliIrin DeCruzChoong Wai TuckLim Chee WeeNor AzamiEmily Jessica

Loders Croklaan (Europe)

Jan-Paul Back

Loders Croklaan (Americas)

Kevin Miller

Loders Croklaan (Asia)

Sander FredriksMohd MohyidinZakaria KadirWong Pin HueyZul ‘Idham Hj Md. NohSubashni Bahsu

IOI Mall Puchong

Stephanie Wong

IOI Mall Kulai

Sharifah SalwaDebbie Eva DenisMasjuliana Mansoor

Putrajaya Marriott Hotel & Spa

Ronnie Ng

Palm Garden Hotel

Audrey Yap

Palm Garden Golf Club

Mike Han

Keep your contributions flowing in!

The Editorial Team would like to express its heartfelt gratitude for the input of Berita IOI from the contributors mentioned below. We look forward to a continued contribution of interesting articles and pictures from all of you. After all, Berita IOI is a newsletter for all the staff of IOI Group and we would all like to see this newsletter as a publication that we are all pround of. Kindly forward your contributions to carine.yap@ioigroup.com

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World Consumption of Oils and Fats in 2011(Total = 172.26 mil tonnes)

Consumption (million tonnes)

(Source: Oil World 2012)

COVER FEATURE

BERITAIOI04

What is Palm Oil?

Palm oil is a major ingredient in many foods and a well-balanced healthy edible oil that is an important energy source for mankind. Consumed worldwide on a daily basis, palm oil is a versatile and nutritious vegetable oil, trans fat free with a rich content of antioxidants and vitamins. Palm oil is the most popular and highest consumed vegetable oil in the world among other oils and fats (see chart).

Consumption and international demand are steadily on the rise as world population continues to climb past the seven billion mark with no signs of slowing down. Moreover, palm oil is competitively priced against other edible oils in the food market such as soyabean, rapeseed and sunflower seed oils making it a popular choice among food producers. The benefits of palm oil also extend to those in cosmetics industry and manufacturers of household items such as detergent, surfactants, shampoos, soaps and plastics.

Palm oil’s ability to withstand high heat without losing its nutritional value sets it apart from other commercial cooking oils. Unlike canola oil or sunflower oil, palm oil is by far a more stable oil as it does not burn easily and is perfect for sautéing and frying crispy fish and chips or batter-coated fillets of salmon that will sizzle with an evenly golden-brown crust.

Palm oil’s unique chemical composition offers tremendous versatility and a broader range of applications compared to most other vegetable oils because it is virtually flavourless. This results in products that are more stable and allows the taste of the actual food ingredients to come through naturally without any unpleasant odours or off-flavours when cooking, frying, sautéing or reheating, which is not the case when shortenings manufactured from liquid oils are used. That is why palm oil is perfect for confectioneries requiring hard or solid fats such as pastries, cookies, crackers and other baked goods.

Although palm oil is the most popular and highest consumed vegetable oil in the world among other vegetable oils, the many benefits of palm oil are often weighed down by many misconceptions and fallacies.

Misconceptions about Palm Oil

There is the argument that palm oil is unhealthy and responsible for cancers and cardiovascular diseases because it contains a lot of saturated fats. Even though palm oil has about 40-45% saturated fats, recent studies have shown that there are several kinds of saturated fats. Saturated fats in palm oil are made up of a different fat composition than butter and animal fats, and it does not raise the bad cholesterol (LDL) levels.

The second misconception is that using palm oil is as dangerous as using trans fats. Trans fats have been identified as highly unhealthy because they have been found to raise LDL levels and lower good cholesterol (HDL) levels.

Baked goods and confectionary products use fats that need to be a bit more solid. Soybean oil is a soft oil and it needs to be hydrogenated to make it more solid, and during that process, it produces trans fats. Palm oil is naturally semi-hard, so we do not need to hydrogenate it and that makes it very suitable in bakeries.

Furthermore, palm oil contains vitamin E and vitamin A. Even though all vegetable oils contain vitamin E (tocopherols and tocotrienols), palm oil, especially red palm oil, has the richest known content of natural tocotrienols. Vitamin E is a powerful anti-oxidant and is capable of reducing bad cholesterol levels, delaying the body’s ageing process and offers protection against cancer.

Many have been happily consuming

fine cuisine prepared using

palm oil and blissfully using body care

products made of palm oil, but are

unaware of this fact. Virtually everything

that we eat and consume daily contains

palm oil. Yet, most of us in Malaysia (one

of the world’s largest producers of palm

oil) had never seen an oil palm tree and

our knowledge about this precious oil

seed is limited to what we have heard or

read in the media.

WITH PALM OILTO BASICS

COVER FEATURE

BERITAIOI 05

Clearing the Misconceptions with Martin Yan

The Malaysian Palm Oil Council (MPOC) has been working hard to change the unfair perception that some people have about palm oil. Over the years, MPOC has created many promotional materials and sponsored many programmes to promote the benefits of palm oil as well as to educate consumers on the truths behind the crop. The recent palm oil culinary show named “Back to Basics” formed a key part of MPOC’s efforts to promote palm oil to the world.

Knowing the basics about palm oil is essential before you begin to use it to capture the flavours of your dishes so Master Chef Martin, a celebrated host of over 3,000 cooking shows and a highly respected food consultant, along with the crew of AFC, arrived at Sagil Estate on 27 June 2013 for an in-depth interview detailing IOI Group’s plantation operations and its sustainable practices with Senior General Manager (Mills & Engineering) Mr Wong Chee Kuan and Senior Estate Manager of Sagil Estate Mr Chong Nyong Poh. Satisfied with the info given, the accomplished chef then proceeded to incorporate this healthy palm oil in his mouth-watering recipes.

This one-of-its-kind cooking series will not only enable the audience to learn about various recipes and cooking skills from the Master Chef; they will also be able to see the operations of a plantation estate and learn more about palm oil from Mr Wong and other invited guests.

With the culinary series set to be broadcasted across Asia sometime soon, we hope that many more consumers will be convinced with the truth about palm oil and all the health benefits that palm oil has to offer.

The “Back to Basics” cooking series is a collaboration between MPOC and Asian Food Channel (AFC), which features the master of the quick chop and hot wok Master Chef Martin Yan as he traversed to one of IOI Group’s beautiful oil palm estates in Johor to showcase the operations of an oil palm plantation and explored the many benefits of palm oil.

Being the host to this exclusive cooking series revealed our support to MPOC’s efforts in promoting Malaysian palm oil as well as our constant effort to change the public’s perception about palm oil. The filming of the cooking series took place at our beautiful Sagil Estate from 27 June to 1 July 2013.

* Some photos are courtesy of AFC.

CORPORATE UPDATES

BERITAIOI06

IOI’S Q3 EARNINGS UP 2.8%Corporation Bhd (IOI) recorded RM567.8 million net profit for its third quarter ended 31 March 2013

which was 2.8% higher compared with the RM552 million noted in the previous corresponding quarter, thanks to better performance from its resource-based manufacturing and property divisions. This was, however, mitigated by lower translation gain on foreign currency-denominated borrowings and lower profit contributions from the plantation business.

The plantation profit decreased by 31% to RM208.3 million from RM303.2 million due to lower crude palm oil (CPO) and palm kernel (PK) prices, though partially offset by higher fresh fruit bunches production. Meanwhile, higher margins from the oleochemical business and increased sales volume from refinery and specialty fats sub-segments, improved the resource-based manufacturing

profit from RM89.1 million previously to RM226.1 million.

As for IOI’s property development, its operating profit of RM181.6 million is 65% higher than the profit reported last year of RM110.1 million. This was attributed to higher development revenue in this quarter and a gain of RM21.1 million arising from the revaluation of existing equity interest following the acquisition of the remaining 50% equity holding in a jointly controlled entity, Prime Joy Investment Limited.

Overall, IOI expects to perform satisfactorily during the remaining quarter of this financial year.

IOI

On Track towards Sustainability

Group successfully attained two more Roundtable on Sustainable Palm Oil (RSPO) Compliance Certification for its Plantation Management Units

– Syarimo Grouping and Ladang Sabah Grouping on 20 March 2013 and 3 April 2013 respectively. Both certificates are valid for the next five years. To date, 83% of our palm oil mills and 74% of our plantation estates have been RSPO-certified.

In addition, Syarimo Palm Oil Mill was also accredited by International Sustainability and Carbon Certification (ISCC) on 13 June 2013. The certification is valid for one year.

These achievements placed IOI Group well on track towards achieving total sustainability in all its plantation estates and palm oil supply chain in the near future.

IOI

PAYA LANG ESTATE WINS SAFETY & HEALTH AWARD

Workplace safety is of utmost importance and safeguarding of employee’s safety should be taken seriously.

Good management is proven when the safety and health practices in place at Paya Lang Estate received commendations from the Ministry of Human Resources. Estate Manager Tuan Haji Hashim Bin Haji Keman accepted the award for “Good Occupational Safety & Health Managing System in Plantation Sector for Segamat District” from Human Resources Minister Datuk Seri Dr S. Subramaniam on 1 May 2013.

It was indeed a proud moment for all at Paya Lang Estate!

CORPORATE UPDATES

BERITAIOI 07

Students of SJK (C) Pei Cheng can look forward to attending classes in a new location that is nearer to their home.

On 2 April 2013, IOI Group handed over 2.27 hectares of its land at Bandar Putra, Kulai for the school’s construction in a groundbreaking ceremony that demonstrated IOI Group’s continuous aim to improve the amenities in IOI Group’s townships.

The existing school in Kampung Jawa in Pengerang is being relocated to accommodate the development of the Petronas Refinery and Petrochemical Integrated Development (Rapid) project. Among those present at the groundbreaking ceremony were Johor’s Menteri Besar Datuk Abdul Ghani, Deputy Education Minister Datuk Dr Wee Ka Siong and IOI Group Executive Director Mr Lee Yeow Seng.

The new location will spur the enrolment rate, with the school currently only having 16 students on its roster. Slated to be completed eight months after construction commences, the addition of a new school within IOI Group’s township is bound to benefit the residents and surrounding communities. Two other government-aided Chinese schools nearby, SJK (C) Kulai 1 and SJK (C) Kulai 2, have reached their maximum capacities.

IOI GROUP DONATES LAND IN KULAI TO SCHOOL

Commenting on the school’s relocation, its principal Mdm Ng Mooi Cheng said that the new school would be able to accommodate about 1,100 students in its first enrolment in 2014, as 36 classrooms would be built under the first phase of development.

CORPORATE UPDATES

BERITAIOI08

On 23 June 2013, over 1,000 employees and their family members made their way to the Garden Ballroom at Putrajaya Marriott Hotel

and Spa to participate in IOI Family Day 2013. The persisting haze failed to dampen the high spirits and excited chatter among the large crowd gathered at the foyer while enjoying breakfast!

Themed “Together We Thrive”, the main objective of the event was to unite the family of IOI Group while fostering closer ties and cultivating better family spirit among the employees and their family members.

TOGETHER WE THRIVE ATIOI FAMILY DAY!

A day of bonding, a day of unity… a fun-filled day of exciting activities for employees and family members!

CORPORATE UPDATES

BERITAIOI 09

The children had a great time at the game stalls, inflatable playground, participating in colouring and sand art contests, musical chairs while being entertained by clowns and a magician demonstrating some cool tricks.

Meanwhile, the photo booth corner was popular with families making a beeline to have their photos taken at the garden terrace located right outside the air-conditioned ballroom. Children and adults alike were spotted walking around with their favourite cartoon characters painted on their faces and hands. The caricature artists were kept busy as well!

The morning started on a high note with the crowd warming up (and having a good laugh at the clowns’ and Angry Bird mascot’s antics on stage) to the tune of “Oppa IOI Style”. After a heart-warming welcome address by IOI Group Executive Director Dato’ Lee Yeow Chor, the IOI Family Day 2013 was launched with all the games and activities in full swing!

The Inter-Divisional Teambuilding Competition saw six teams from Corporate, Property and Plantation divisions (two teams from each division) challenging each other to emerge as the Overall Champion. The participants gamely battled it out through ten challenging games such as Giant Chopsticks, Giant Slipper, Chain Reaction, Boogie Woogie, and Tug-of-war.

The men proved to be a sporting bunch as they signed up to take part in the Flower Arrangement Competition, with Dato’ Lee joining them in creating artistic floral displays with the few stalks of roses and gerberas. The ladies too showcased their nifty moves in “pulling tea” (teh tarik) while dancing. Needless to say, the crowd was much impressed!

While waiting for the results to be announced, everyone took a breather and enjoyed “The Amazing Moudini Illusionist” captivating magic show followed by the prize-giving ceremony for both the Flower Arrangement Competition and Teh Tarik Competition. Whoops of joy erupted when the Overall Champion for Inter-Divisional Teambuilding Competition was announced – Congratulations to Team F (Property Division)!

The event came to close with lucky draws and smiles on everyone’s faces!

With the IOI Family Day 2013 spirit still fresh on our minds, Together We Thrive…indeed.

CORPORATE UPDATES

BERITAIOI10

Pamol Kluang Club organised its biggest family day event which involved all the staff from Pamol Mill, four supplying estates in the Pamol Region (Pamol Timur, Pamol Barat,

Mamor and Unijaya) and Pamol Research Kluang. Games were aplenty such as ‘Guess FFB Weight’, ‘Coconut Bowling’, ‘Blow a Balloon Until It Bursts’, ‘Limbo Rock’ and more. Mamor Estate emerged champion of the games.

Pamol KluangFamily Day At

“Hmmm …. what is the weight of this FFB?”

How low can you go?

Who is getting the final seat in this musical chair game?

IOI PARTNERS ICS TOREWARD INTI STUDENTS

Corporation Bhd partnered with Inti College Sabah (ICS) to acknowledge ICS’s high achieving graduate

students and student leaders who performed as excellent role models that school children could look up to and emulate.

On 15 June 2013, the top performing students from ICS School of Business and School of Hospitality received the “IOI Most Outstanding Student Award” during the Inti Discovery Day at Sabah Trade Centre in Likas. The IOI Industrial Award for the Most

Outstanding Business Student and the Most Outstanding Hospitality Student were sponsored by IOI. Over 300 secondary school students attended the event to learn about the many academic and career options available in business, accountancy and hospitality.

The award is a testimony of the long-standing relationship between IOI Corporation Bhd and ICS, recognising the latter’s excellent track record in producing high quality students and employable graduates.

IOI

Bukit Leelau Mill’s efficient management has once again been recognised and awarded “Best Mill Award 2012” by the

Department of Environment (DOE), Pahang following its prestigious “Best Effluent Management Award 2011” last year.

Mill Manager En Nor Ashari bin A. Latiff received the award from Director of DOE, Pahang Dr Ahmad Kamarul Najuib bin Che Ibrahim during a ceremony held in conjunction with the “Majlis Penganugerahan dan Penyerahan Lesen KKS Negeri Pahang 2013” at Swiss Garden Spa & Resort in Kuantan on 28 May 2013.

The award covered five criteria – Best Effluent Management, Best Scheduled Waste Management, Best Smoke Emission Control, Best Report Submission and Best Cleanliness Award – which were contended by 71 palm oil mills in Pahang.

BEST MILL AWARD 2012

CORPORATE UPDATES

BERITAIOI 11

In conjunction with Labour Day, Mayvin Palm Oil Mill gathered its employees for an evening of dinner and dance on 1 May

2013 in appreciation of their hard work for the past year.

Themed “Etika Kerja Menjamin Kecemerlangan” (Good Work Ethics Ensure Success), the event kicked off with an energetic dance performance by HUMANA students. The Best Employees of the Year were crowned while the overall champion team received the “Championship Trophy” for emerging best in sports activities that were held since April.

On 20 June 2013, Pukin Palm Oil Mill organised an annual dinner for its staff and family. All came together to help

out in the gotong-royong cooking session. It was a night that had all the elements of fun from a karaoke contest, sports competitions (badminton, futsal and sepak takraw), a Pertandingan Rumah Terbersih to a Best Employee award ceremony. Medals, trophies and prizes were given plus a lucky draw session with over 120 hampers and gifts up for grabs.

ANNUAL DINNER AT

PUKIN MILLLABOUR DAY ATMAYVIN MILL

HUMAN RESOURCE DEVELOPMENT

BERITAIOI12

On 11 April 2013, IOI Group Executive Director Dato’ Lee Yeow Chor, Property Director Mr Teh Chin Guan together with

the IOI senior management team attended the one-day “Leaders Developing Leaders” workshop at Putrajaya Marriott Hotel and Spa.

This course stressed the importance of playing an active role in developing talent in the organisation and how to build the elements of a talent development culture. It is essential to understand the balance between needing to develop people and needing to deliver business results. The programme included lecture, group discussions, exercises, case studies and videos.

In today’s increasingly competitive environment, we need the best talent to give IOI Group the competitive edge. Sensing this need, CEO of Leaderonomics and The Star Publications’ Director of Operations

Mr Roshan Thiran led the insightful and practical session as he brings with him real-life experiences while working as the Director of Global Talent Management with Johnson & Johnson and General Electric (GE) for more than 12 years, working in a number of roles in the US, Europe and Asia.

At the end, the IOI senior management team was informed that they will be embarking on “Succession Planning” to develop our people. All the Heads of Departments are required to contribute to this “Succession Planning” to nurture their identified potential staff, as part of “growing themselves”.

“You cannot shine the light on another’s path without illuminating your own.”

The workshop has enabled

the participant

s to:

1. Understand

how to develo

p and sustain

a talent develop

ment culture.

2. Review conve

rsations, develop

ment options

and talent deve

lopment.

3. Access poten

tial - process

(observations

versus inferenc

es; avoiding common

rating errors).

4. Understand

what diversity

and inclusive

environment mea

n – Valuing dif

ferences.

5. Understand

the mechanics/

the model of

developing talen

t.

6. Understand

the framewor

k for building

the leadership p

ipeline in an or

ganisation.

7. Understand

the importance

of building

global leaders.

LEADERSDEVELOPING

LEADERS

HUMAN RESOURCE DEVELOPMENT

BERITAIOI13

Coaching and mentoring are about supporting individuals and their career aspirations. Coaches and mentors play a major role

in their staff’s career development. The process of coaching and mentoring is described as continuous, rather than a one-time event. The roles of coach and mentor are directed toward the improvement of three functions: skills, performance, and development.

Coaching and mentoring have become part of the everyday workplace contributing to increased job satisfaction, personal productivity, and employment stability within an organisation. These many roles include “...advisor, sponsor, tutor, advocate, coach, protector, role model and guide”.

With workplace becoming increasingly diversified nowadays coupled with fast-paced changing work environment, mentoring and coaching have become essential components for managers and leaders.

COACHING & MENTORING SKILLS

Looks like everyone enjoyed the training session.

Problem-solving is one skill that can make a key difference in our career. Having problems at work are

a norm and if left unattended, they can go on to create even bigger problems and result in us being stressed. The challenges we encounter each day could be either one of these scenarios – solving a problem for a client or colleague, supporting and assisting those who are solving problems, or discovering new problems to solve.

On 7 May 2013, 21 participants joined a one-day “Solving Problems and Making Decisions” workshop conducted by Mr Ang Ming Ern from Leaderonomics. It was designed to equip the participants with effective tools and strategies for root cause analysis and decision-making through a combination of interactive activities like role-playing, case studies, exercises, games and stories.

The problems we face can be large or small, simple or complex, and easy or difficult to solve. Regardless of the nature of the problems, being a confident problem-solver is vital to your success. After completing the course, participants were able to:

• Recognise the difference between symptoms andidentify the root cause.

• Adoptamulti-perspectiveviewofchallengesfaced.• Use tools and strategies to analyse a problem, and

generate ideas.• Identifypersonal levelsof aversion to risk andhow

that affects decision-making.• Howtomobiliseandtakeaction.

THE PROBLEM SOLVING PROCESS

12

345

67

Identify the Problem

Investigatethe Problem

Generate,ExploreOptions

DevelopPreferredOptions

Decide

Implementthe

Solution

Review &Learn

SOLVING PROBLEMS & MAKING DECISIONS

Enhancing the skill of being a good

advisor and leader.

In view of this, the Corporate Training and Organisational Development Department organised a “Coaching and Mentoring” workshop on 26 June 2013. HELP University’s Director of the Centre for Workplace Performance and Learning and CAREERsence Mr Eric Bryan conducted the training which was attended by IOI managers.

Overall, the participants learned how to use a wider variety of teaching strategies and keep employees more actively involved in jobs. Peer support and coaching, rather than leadership by managers and supervisors, were emphasised during the highly interactive programme. Aspects of effective workplace coaching and mentoring skills development were imparted through lecture-cum-workshop, role plays, demonstrations, individual and group exercises, and group discussions using practical case applications.

On 14 May 2013, IOI Group Executive Chairman Tan Sri Lee Shin Cheng announced the demerger of its property business

from IOI Corporation Bhd in a briefing to analysts and media in Putrajaya Marriott Hotel and Spa.

The proposed demerger is expected to provide greater visibility on the separate performance of IOI Corporation Bhd’s plantation and resource-based manufacturing businesses and IOI Properties’ property related business, enabling the capital markets and shareholders to better ascertain the respective merits, risk profile and prospects of the two distinct businesses. Furthermore it provides a platform for the respective entities to pursue different growth and business strategies, enabling IOI Properties to gain further recognition and corporate reputation, and further enhance the customer base.

The move also enables IOI Corporation Bhd’s shareholders to directly participate in IOI Properties which will focus in property development, property investment as well as leisure and hospitality. The shareholders are also able to unlock the value of IOI Corporation Bhd’s property division through the listing. As for the investment community, it provides an opportunity to participate in the company’s future performance by way of equity participation. IOI Properties has notable competitive advantages and key strengths such as:

a) an established track record spanning more than two decades in the property development industry and a solid market reputation;

b) well managed and prudently run by an experienced management team;

c) focus on diversified product portfolio and business;

d) one of the largest property developers in Malaysia in terms of revenue, size of land bank and scale of operations; and

e) strategic locations of land bank

In fact, various projects are already in its line-up which are set to be launched in locations such as Iskandar Malaysia, the Klang Valley, Singapore and Xiamen in China.

IOI Properties is set to relist on the Main Market of Bursa Malaysia Securities in the second half of the year to become one of the biggest listed property companies in the country in terms of market capitalisation.

IOI PROPERTIES RELIST AS

A STRONGER ENTITY

PROPERTY

BERITAIOI14

Once again, the prestigious project developments spearheaded by IOI Properties Berhad garnered top accolades at the

recent Asia Pacific Property Awards 2013-2014.

Property Director Mr Teh Chin Guan and Senior General Manager Ms Lee Yoke Har received the following awards during the award presentation ceremony hosted in Shangri-La Hotel, Kuala Lumpur on 10 May 2013:

• BestRetailDevelopment(Malaysia)–IOICityMall• BestGolfDevelopment(Malaysia)–PalmGardenGolfClub• Highly Commended: Commercial High-rise Development

(Malaysia) – Puchong Financial Corporate Centre (PFCC)

The award winners were judged on excellence in every single element such as innovation, sustainability, and eco-awareness, and more importantly, deemed to possess a cutting edge over its competitors.

Congratulations to IOI Properties Bhd!

THREE ASIA PACIFIC PROPERTY AWARDS ACCORDED TO IOI PROPERTIES

PROPERTY

BERITAIOI 15

Properties Bhd was awarded the BCI Asia Top 10 Developers Award 2013 for the third consecutive year at the BCI Asia Awards 2013 ceremony held recently.

Established in 2005, BCI Asia Top Ten Awards has evolved to be among the most coveted awards for the Asian building and design industry. This year’s criteria took into the consideration the developers’ commitment to sustainability. Projects with a green building certification will receive a higher rating by BCI Asia, meaning firms with a greater portfolio of sustainable projects will have higher odds to make it into the Top Ten.

Held in seven different Asian territories (Malaysia, Hong Kong SAR, Indonesia, the Philippines, Singapore, Thailand and Vietnam), the awards were presented to ten top property developers and architectural firms with the highest value portfolio of projects in the respective countries.

IOI

IOI PROPERTIES AWARDED

IOI Properties Senior General Manager Mr Tan Keng Seng (right) was present at the awards

ceremony to receive the award from BCI Asia Chairman Mr Matthias Krups.

Judges from Palm Garden Hotel giving the thumbs up to these MasterChef champions. Participants of the Palm Garden

MasterChef competition.

A sizzling dance to spice up the morning.

Participants were given 45 minutes only to prepare a dish.

PROPERTY

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IOI PRIVILEGE CARDMEMBERS’ DAY

Orchid is a flower of magnificence that brings a universal message of love, beauty, wisdom, thoughtfulness, luxury and strength. A symbol of rare and

delicate beauty, it was the chosen flower to be featured in this year’s Putrajaya Flower & Garden Festival, better known as Floria Putrajaya 2013, held from 22 to 30 June at the Waterfront, Precinct 2.

With a unique design and nimble hands putting together the extravagant orchid display, the landscape team of IOI Properties headed by Mr Goh Jin Aik won the the “Gold Award – Floria Garden Award (Corporate)” for its garden design titled “Orchid Voila!”.

The annual flower show attracted many landscape architects from government and private sectors to craft beautiful floral displays inspired by its theme Orkid Khazanah Tropika (Orchid – Tropical Treasure) for the public to savour. More than 5,000 orchid plants with over 100 species and 200 hybrids were used and featured.

IOI PROPERTIES CLINCHESFloria Award

The many privileges of being an IOI Privilege Card member include being invited to a fun-filled day organised especially for them. The IOI Privilege Card Members’

Day, held on 18 May 2013, attracted many Puchong residents and family members to The Palette in IOI Boulevard, Puchong to win freebies, gifts and joined in the exciting activities such as The Privilege Hunt and Palm Garden MasterChef Competition.

Participating merchants took the opportunity to showcase their products and offered sales promotions exclusive for the card members. There were also singing and dancing performances as well as Muay Thai and self-defence demonstrations that further spiced up the morning. Much to their delight, children and parents alike had fun spinning the Wheel of Fortune to win a variety of gifts. All in all, it was a great way to bring more value and reward for IOI Privilege Card members.

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The idea to improve the quality of sweet water proved to be a winning one for the “So Sweet” team from Pan-Century Oleochemicals Sdn Bhd, who swept

the Gold Award for “Team Excellence” at the Innovative & Creative Circle (ICC) Southern Regional Convention organised by Malaysia Productivity Corporation (MPC). The “Double Filtration” project idea originated from the Functional Team was implemented at the FA - Splitter Plant 2 and 3.

The champion overcame 54 other teams competing at the annual convention held on 12 June 2013 at The Zon Regency Hotel, Johor Bahru. The event provided a valuable platform for teams to share knowledge on the implementation of ICC projects.

Congratulations to “So Sweet” team (who were invited to participate in the National ICC Convention):

En Raja Norakmal (Chemical Engineer)Ms Evelyn Tan (Chemist)En Asmadi Sulaiman (Senior Product Supervisor) En Zulkiflee Ahmad (Senior Product Executive)En Abdul Rahman (Leading Hand, Maintenance Department)

ICC GOLD AWARDA SWEET VICTORY

Teamwork spirit led the day as employees got together to gotong-royong as they cleaned up their workplace at Pan-Century

Oleochemicals and Edible Oils plant. This initiative by the Sports and CSR (Corporate Social Responsibility) Committee and TPM (Total Productive Maintenance) members received good response from the employees, both IOI staff and contract workers, as many of them gathered on the morning of 29 June 2013 ready to roll up their sleeves and get their hands dirty!

The employees proceeded to the Fractionation (Refinery) and Hydrogenation Plant (Fatty Acid) in the spirit of cultivating the habit of cleanliness and keeping the workplace safe. At such sessions, employees were encouraged to interact with one another and foster better ties.

As employees assembled at 9 a.m., the SHE (Safety, Health and Environment) personnel briefed them on the activity and promptly

Turning the workplace into a cleaner and more comfortable working environment for all.

Head of Operations Mr Gurdev Singh welcoming the employees who volunteered for the gotong-royong activity.

divided them into groups of eight to ten members assigned to a specific area. Employees were cautioned to take extra care to avoid any mishaps and avoid rotating equipment like pumps, motors, and hot surface of vessel, pipes and live steam.

Everyone came together to lend a helping hand, essentially making the cleaning up process an effortless one. Judging from the positive feedback, there are similar activities planned for the near future.

GOTONG-ROYONGIN THE HOUSE!

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Prevention is better than cure. Preparedness is insurance against loss of life and property. Accidents hurt, not safety.

On 26 April 2013, Pan-Century Edible Oils Sdn Bhd (PCEO) performed a mock drill to prepare its staff against any fire incidents with the objective of highlighting the importance of safety at the workplace.

This mock drill was a joint initiation by Safety, Health and Environment (SHE) Department, SHE Committee and Crisis Management Team with the involvement of ERT (Emergency Response Team) comprising Fire Fighting Team, First Aid Team and Spillage & Rescue Team. Prior to this practical evacuation drill, the team members were given a comprehensive training involving theoretical details about evacuation process, duties and responsibilities of each team, roles of appointed Officers/Marshals, effective communication, necessary tools and equipment.

It achieved its objectives in creating awareness among all employees on fire accidents and facilitating efficient evacuation of employees from the premise. This mock drill has been consistently in place and is carried out once a year in Pan-Century Edible Oils, Pan-Century Oleochemicals, Soap Noodle (SNP) and Bulking Installation.

MOCK DRILL AT PCEO The evacuation was completed in six minutes.Safety was observed at all times, even while

putting out the fire.

“Injured” employee receiving medical attention from the First Aid team, before being brought to safety.

MEET 2013

BOWLING GOVERNMENT

On 8 June 2013, Pan-Century Oleochemicals Sdn Bhd organised its first “Bowling Government Meet 2013” and invited

several government agencies to join in the fun and get to know each other. The tournament formed part of the company’s effort to build stronger bilateral ties with the enforcement officers whom it has direct dealings with. Networking in a social setting will positively enhance the working relationship and brings both sides to a common understanding of views.

Held at Pelangi Leisure Mall in Johor Bahru, Pan-Century and government agencies turned out in full force to make the inaugural tournament a success! Each team comprised three players, and played three games each. Pan-Century was represented by Heads of Departments who have working relations with the respective government agencies. Among those that participated were:

Majlis Perbandaran Pasir GudangJabatan Alam Sekitar Polis Diraja Malaysia Jabatan Bomba dan Penyelamat MalaysiaJabatan Tenaga KerjaJabatan Kastam Dan Eksais DiRaja Malaysia Lembaga Minyak Sawit Malaysia

The winners were:

Champion – Jabatan Pertahanan Awam Malaysia First Runner-up – Jabatan Keselamatan dan Kesihatan Pekerjaan Malaysia Second Runner-up – Jabatan Imigresen Malaysia, Bahagian Pekerja Asing

Winners were awarded with medals, vouchers and souvenirs for their effort. The loud cheers for each strike and spare made the tournament even more joyous for all the participants.

This initiative to build a better understanding with the enforcement officers will serve to benefit both sides as they continue to work closely for the good of the business and our country.

Hands-on training with each participant equipped with a PC to follow the lessons.

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Oleochemical Industries Bhd, Prai achieved a safety milestone recently when it crossed its first one millionth accident-free hours, counting from January 2013 to June 2013. This was

made possible thanks to the commitment and adherence to safe work practices by its employees and contractors. Safety will always be the top priority and the team shall continue to improve the safety standards within the company.

As with their counterparts’ win down south, IOI Oleochemical Industries

Bhd, Prai kept the IOI flag flying high at the northern region’s ICC Convention 2013 (Northern Region) as they bagged the Gold Award for “Team Excellence”. The convention was held from 4 to 5 June 2013 in Hotel Equatorial, Penang.

Congratulations to the “Gums Cleaner” team consisting of Team Leader Mohd Akhirul Redzuan, Project Advisor Norzamly Ibrahim, Project Supervisor Muthusamy a/l Kandasamy and Maintenance Supervisor Zaraili Zakaria who prevailed against 40 contenders. They impressed the judges with their “Improve Oil Bleaching Plant Feed Rate & Efficiency” idea that established a creative cleaning method for the oil degumming process flow and the crude oil storage tank which allowed stained gums and the crude oil tank to be cleaned without the hassle of entering the degumming reactor during the annual shutdown period.

Employees of IOI Oleochemical Industries Bhd, Prai have greatly benefited from the setting up of its training

faculty as relevant programmes are continuously conducted to improve their knowledge and skills in order to enhance productivity and expedite their daily tasks.

The Information and Communications Technology (ICT) Training concluded recently with useful sessions on Microsoft Office (Word – Basic and Intermediate Levels, Excel, Power Point) and Lotus Notes facilitated by internal trainers from the Information System Department.

ACCIDENT-FREE HOURSONE MILLIONTH

IOI OLEOCHEMICALWINS ICC AWARD

Let’s work together to keep our workplace safe for all!

BE ICT SAVVY

Well done to the “Gums Cleaner” team!

IOI

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In line with compliance to Principles and Criteria of RSPO in plantations and refineries, many integrated palm industry players

took the advantage to extend sustainability compliance to include downstream oleochemicals processing via the Supply Chain Certification System (SCCS). The certification provides accessibility to the Mass Balance (MB) and Segregated (SG) oleochemicals which has these notable advantages to the Book and Claim system:

i) There is actual physical delivery (uptake) of certified oil to the oleochemical manufacture.

ii) There is traceability of sustainable oleochemical products through the SCCS.

SEGREGATION (SG) – Is it Segregating Buyers from Sustainability?

In spite of the full traceability and esteemed claim of sustainable source product content, the established rules on the SG system

for oils indicate strict adherence to stoichiometric yields and the isolation requirement of certified from non-certified materials extends to the oleochemical derivatives.

Prevailing markets demand for sustainable oleochemicals stemming from the idealism of full traceability and esteemed claim of sustainable contents may not be able to be met by supply for the SG and the Identity Preserved material.

Unlike oils, oleochemicals and its derivatives are majorly sold as fractions hence stoichiometric yields (which could be lower than 1%) may result in a higher premium that is a deterrent for many buyers desiring a lower entry cost. In addition to taking delivery of certified materials and being SCCS-compliant, a producer is required to abide by strict separation requirements to demonstrate proper separation of certified and non-certified materials along the manufacturing process and must account for processing yields. In terms of feasibility of manufacture, current volumes simply cannot justify a minimum economical run quantity required of a full segregation required along the supply chain. Fundamentally these issues prohibit the growth of the sustainable oleochemical derivatives market.

MASS BALANCE (MB) – A More Favourable Option for the Masses?

Comparatively, the MB rules are more flexible with economical provisions and accessibility – factors deemed favourable to

bridge the gap of the SG system and entice the switch from Book and Claim.

It does not involve processing yields, as such segregation hassles and worries about production schedules are avoided due to the possibility of offering volumes without a minimum economical order quantity. Products complying with the MB system can be relatively easy to access as a producer needs to take delivery of the certified materials and is SCCS-compliant but not dictated by traceability every step of the way within the manufacturing process because it is merely paper stock balance. Ultimately, lower cost impact, greater accessibility and availability are facilitators that will increase the uptake of RSPO-certified sustainable oleochemical derivatives.

As the market for the sustainable oleochemicals grows, the MB system may indeed be the interim solution, a bridge to achieving full traceability systems. There will be a compromise on traceability but the fact that there is physical transition of sustainable oil in the MB system is already an upgrade from the Book and Claim system which many buyers may already be adopting. Indeed it is seen as a facilitator to enable the market to upgrade with minimum disruption to cost and accessibility.

For now, the first step has to be taken towards the path of full traceability – to nurture the growth of sustainable oleochemicals market through the MB system.

MB – A SOLUTION TO BRIDGE THE GAP?

Towards the Next Step – a discussion held ahead of the RT10 organised by RSPO in

Singapore in November 2012.

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On 13 May 2013, more than 80 people gathered in New York City for the first Shea Trade and Industry Conference in

the United States. The Global Shea Alliance (GSA) was founded in 2011 and aims to design, develop, and deliver strategies that drive a competitive and sustainable shea industry worldwide, improving the livelihoods of rural African women and their communities.

As an important player in the shea industry and a member of the GSA, IOI Loders Croklaan sponsored the event and delivered two speeches. Supply Chain Manager Mr Antoine Turpin spoke about the supply chain, explaining how kernels find their way from the trees they grow on, into products like chocolates and cosmetics.

He also showed a special IOI Loders Croklaan video on the shea supply chain, giving the audience an insight on how the supply is organised.

Product Manager of IOI Loders Croklaan Americas Mr Mark Weyland spoke about the technical sides of shea in Cocoa Butter Equivalents.

Both presentations and the video were well received by the audience. Interesting meetings took place with some of our customers who were also present at the conference. The conference was an important event that helped us share our knowledge on shea with the people and industries using it in their everyday products.

In addition to palm oil, IOI Loders Croklaan is an important supplier of shea fats and oils. The

shea nut is a wild crop from Africa. “Wild” means that the nuts do not grow on plantations but they are collected from their natural surroundings.

The nut contains shea butter, a versatile ingredient that is renowned for its use in cosmetics and skin creams. Next to the cosmetic use, shea is also a versatile ingredient for food products. It can be used in a variety of products such as margarine, chocolate and bakery products.

To promote the use of shea as a food ingredient, IOI Loders Croklaan Europe presented at the annual gathering of the institute for Biotechnology in Zakopane, Poland. This year, the event was attended by around 100 representatives of the Polish industry, both food and non-food producers.

The presentation titled “Shea: where is it coming from, where is it going to” was aimed at triggering the audience to think about the diverse possibilities of shea as a food ingredient.

GLOBAL SHEA ALLIANCE BRINGS SHEA TO NEW YORK CITY

PROMOTING SHEA AS A VALUABLE FOOD INGREDIENT

Bringing value to customers is at the heart of IOI Loders Croklaan Americas.

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While this approach certainly protected the ideas of scientists and engineers, it had numerous drawbacks, including limiting a company’s innovation power to the number of people it could hire. It also kept the companies from tapping into the solutions and technologies of millions of inventors, suppliers, academics and entrepreneurs around the world.

A reflection of this cultural shift at General Mills was the Supplier Summit held this spring at their headquarters in Minneapolis. The event brought together 50 of General Mills’ key suppliers to network and hear about the company’s business strategies and partnership opportunities for new technologies or manufacturing solutions.

At the last summit, General Mills presented suppliers with seven specific challenges that they were looking to solve and

IOI LC AMERICAS WINS

TECHNOLOGY CHAMPION AWARD

PROMOTING SUSTAINABLE PALM OIL FOR CANDLES

On 16 and 17 May 2013, almost 100 European candle makers gathered in Gdansk, Poland for the annual meeting of the

European Candle Association (ECA). For new member IOI Loders Croklaan, it was their first time participating in this members-only event.

The event was officiated by former Polish President Lech Walesa, who took the time to read and personally sign the IOI Loders Croklaan brochure on palm oil for use in candles.

Traditionally, candles are manufactured using paraffin. In recent years, the use of palm oil as an alternative and valuable ingredient for candles has grown substantially. During the event, IOI Loders Croklaan Sustainability Director Mr Hidde van Kersen presented the company as a reliable supplier and a leader in bringing sustainable palm oil to the European market.

The event was indeed a success, with fruitful meetings held among existing and potential customers.

For years, the status quo for scientists and engineers at many companies,

including General Mills, was to shield their exciting projects from the outside world in order to protect the confidentiality and competitiveness of their work.

Even a company’s suppliers were kept in the dark about company strategies for growth and the types of new technologies or solutions that could drive the company’s business forward.

Congratulations to the General Mills and IOI Loders Croklaan Americas’ team for a job well done!

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received more than 200 submissions in return. Of these, 76 were considered further and 15 of the proposals are now active projects.

Executives at this year’s summit challenged suppliers to think on an international level, as General Mills has employees developing and making new products throughout the world for its international businesses.

IOI Loders Croklaan won the Innovation Award for collaborating with General Mills to deliver an innovative solution that removed trans fat from their frosting line resulting in £80 million of new business. The new improved frosting line will be unveiled in mid-2014.

“It’s not about whether there are issues – it’s about how you respond. With IOI Loders Croklaan it’s “We’re here to work with you.” IOI Loders Croklaan is about doing things right. They think about what’s best for both companies. We asked for the impossible and IOI Loders Croklaan delivered,” said General Mills Sourcing Manager (Fats & Oils) Ms Mary Muldowney.

“Receiving General Mill’s Innovation Award is a significant accomplishment by our team working in full collaboration with our customer. It’s consistent with our drive to bring value to our customers through: Best Supply Chain, Product Technology Advantage, and Easy To Do Business With,” said IOI Loders Croklaan Americas Chief Operating Officer Mr Bill Troy.

1. Candles are made of cotton wicks, surrounded by fuel.2. Paraffin is the most common fuel for candles.3. Palm oil is also a very suitable fuel and many producers have started using it

due to the scarcity of paraffin and the good burning properties of palm oil.4. The Dutch use the most candles – more than 3 kg per year. Europeans, too,

love to decorate their homes with candles.5. The world’s largest candle was produced in Stockholm, Sweden. A candle of

39 meters high, it was made of real candle wax but was never lit.

Burning Facts on Candles5

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On 22 May 2013, the Performance Development Planning (PDP) was

officially launched in the headquarters of IOI Loders Croklaan Asia, Johor Bahru.

Chief Operating Officer Mr Michael van Sallandt highlighted the importance of people development and implementing an effective communication strategy, both of which are vital towards achieving organisational objective.

This strategic PDP framework has been implemented in IOI Loders Croklaan Europe and IOI Loders Croklaan Americas in January 2012. It is segmented into three main parts, namely Performance

Review, Career Development and Target Setting. These collaborative tools enable managers and employees to identify employee development goals and career aspirations, initiate the actions and make plans to improve weaknesses. Both are encouraged to hold open dialogues periodically to evaluate employees’ career progress.

Besides assessing employees’ performance, the cyclical evaluation process also celebrates their strengths and determines remunerations and career rewards. Head of the newly-rebranded Human Resource & Organisational Department Senior Manager En Mohd Mohyidin believed that

PDP will further enhance and support workforce development. For a start, PDP will apply to those in managerial level and will be implemented to the rest in the next cycle.

During the launch, the employees also participated in the annual Employee Opinion Survey which serves as a platform for employees to share constructive feedback for management to gauge and measure employees’ satisfaction. Results gathered will be used as a basis to implement initiatives to make LCA a better workplace for all.

The recent annual International Sales Conference 2013 organised by IOI

Loders Croklaan Asia saw 28 people from five different nations including sales staff from overseas offices in China, Egypt and

Brazil gathered in Pasir Gudang, Johor. Held from 9 to 11 April 2013, the conference had participants discussing actual sales results and charting strategies and plans for the coming financial year.

The participants took part in team building activities designed to foster closer ties and build better working relationship among the sales team, and shared success stories as well as challenges faced during the sharing session. These experiences motivated their colleagues to spur on and achieve their sales targets.

The issue of sustainability issue was also touched upon by IOI Loders Croklaan Sustainability Director Mr Hidde van Kersen who updated the participants on the latest Roundtable on Sustainable Palm Oil (RSPO) initiatives and achievements. It was also announced that a new IOI Loders Croklaan website will be unveiled soon. The sales officers further broadened their knowledge when representatives from JB COCOA Sdn Bhd shared their views on the dynamics of cocoa market.

The conference was declared a success, as the sales and marketing teams were inspired and better equipped to achieve higher sales targets in the challenging business environment.

PDP LAUNCHED IN IOI LC ASIA

INTERNATIONAL SALES CONFERENCE 2013

Tuan Aziz (right) handing over a token in appreciation of the fruitful site visit to Logistic Manager of IOI LC Asia En Zakaria Kadir.

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In order to better understand specialty oil products and its related processes for a hassle-free customs clearance and approval procedure, a team of seven

representatives from the Royal Malaysian Customs Department paid a proactive visit to IOI Loders Croklaan Asia on 22 May 2013.

The team was headed by Assistant Director of Customs Tuan Aziz Bin Yusuf and comprised of personnel from the management, planning and security sections – all of whom are directly involved in customs inspection and sanctions.

They were welcomed by Chief Operating Officer Mr Michael van Sallandt and given a detailed presentation on specialty fats and oils by Application and Technical Support Manager Mr Balachandar Selvamohan. Samples of palm oil and fats were also given to the customs officers for their reference before they proceeded to tour the factory area.

SINGLE LARGEST ORDER OFBETAPOL® DELIVERED

On 15 June 2013, staff at IOI Loders Croklaan Asia’s plant in Pasir Gudang,

Johor celebrated the delivery fulfilment of the single largest order of Betapol® - the fat blend for infant formula that mimics the unique fat composition and structure of human milk.

The last of the 579 metric tonnes of Betapol® was shipped out to China in a daunting challenge that began with negotiations to seal the order in mid-March

this year. One month later, the order was finally confirmed. The team produced the product according to customers’ strict requirements without compromising on the product’s specification and quality in less than two weeks!

Teamwork and full commitment from the team ensured successful delivery of the first batch on 29 April 2013, and subsequent deliveries were timely as well.

Thanks to strong management backing, great teamwork among the staff and support from our China counterparts, ability to keep cool heads and make good judgment in decisive moments, the team prevailed and succeeded in charting a milestone.

FRUITFUL SITE VISIT BY CUSTOMS OFFICERS

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More than 80 body builders made their way to IOI Mall Kulai to bid for the “Mr IOI/Johor” title in the 2013’s edition held

on 26 May.

The competition was divided into five categories – junior (below 21kg), masters (45kg and above), bantam (65kg and below), welter (65kg and above, and 75kg and below) and welter (75kg and above).

Crowd favourite En Muhammad Azam Abdullah, a five-time Mr IOI/Johor champion, muscled his way to the top once again as the 2013’s title holder. Other contestants too, displayed their muscular bodies in various poses much to their supporters’ delight.

The competition was jointly organised by Persatuan Bina Badan dan Angkat Berat Johor and Majlis Sukan Negeri Johor.

EN ROUTE TO MR IOI TITLE

AND1 STREETBALL CHALLENGE AT IOI MALL PUCHONGYoungsters, some with parents in tow, crowded the venue for the

opening leg of the “AND1 Streetball Challenge” to catch the shooting hoops of competitors vying for prizes on 28 April 2013.

Besides the three-on-three basketball tournament, an alternative for budding cagers to gain exposure in a competitive environment, three interesting side events were held namely the “In Search of Streetballers”, “Best Shooter” and “Slam Dunk” contests.

The participants and spectators were also kept busy by the NBA Beat X Box stations set up for them to engage in simulation games in-between matches during the challenge.

I-C

UBIC

RECYCLED PRO

JECT * I-C

UBIC

RECYCLED PRO

JECT *

IOI MALL

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In collaboration with Southern University College’s Faculty of Art and Design, came a green effort that encouraged the residents to do their bit for Mother Nature. IOI Mall Kulai launched

the “i-Cubic Recycled Project” that coincided with the World Environment Day on 5 June 2013.

The collaboration, under IOI Mall Kulai’s corporate social responsibility programme, was a first between the university and mall for a “Go Green” concept and aimed to educate the public on environment protection and instil a recycling culture among the shoppers.

From 1 June till 31 July 2013, shoppers can drop off items such as paper, bottles, cans, light bulbs and clothes for recycling at the collection bins located at the mall’s basement carpark. IOI Mall will also go the extra mile by having lorries collecting t h e items around Bandar Putra at designated times.

Six industrial design diploma students are then given one month to make furniture from the recyclable materials to be showcased at an i-Cubic retail area situated on the first floor of the mall. They will also be making wall and walkway decorations as well as benches, to enliven the surrounding at i-Cubic.

IOI Mall Kulai Manager Mr Alex Gwee said that the effort was in line with an aspiration to make IOI Mall a community centre where visitors can not only come to shop, but also enjoy its interior design as well.

IOI MALL KULAI GOES GREEN WITH I-CUBIC RECYCLED PROJECT

Contestant No. 22 Mohamad Rashid B. Mohd Abu muscled his way to win the “Best Front Double Lat”

and “Overall Best Muscular” titles.

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From 15 July to 4 August 2013, diners can expect the best selection of food at the buka puasa buffet at Putrajaya Marriott Hotel and Spa. The

Grand Ballroom is set to be decked in fairy lights and flickering candles to host the diners, whom will be serenaded by a Ghazal group playing the “Sounds of Lagu Asli” while enjoying the delicious dinner during the holy month of Ramadan.

The spread includes live cooking stations such as fresh seafood grill section, satay, whole roast lamb and beef, hot wok variety and noodles, North and South Indian as well as Tandoori items. Not to be missed, the lavish feast of traditional and specialty buffet dishes such as Tujuh Kawah section which features authentic Kari Kepala Ikan, Daging Gulai Kawah, Ikan Assam Pedas, Perut Lembu Masak Cili Padi and Kambing Kuzi.

Buka Puasa WITH

THE BEST AT MARRIOTT!

Fellowship Of The Teams

Amidst the floras of Putrajaya Marriott Hotel & Spa, 11

obstacles were forged to test the human spirit. For through these obstacles, the magical power of teamwork will be harnessed.

On 17 May 2013, the hotel’s heads of departments gathered for a series of obstacle courses during its Team Power training programme. The programme was designed to help employees foster a closer relationship built on trust, which in turn creates a more positive and cohesive corporate culture within the organisation.

An interesting obstacle required the team to remove a giant ring from the pole. If any part of the ring touches the pole, a “spell” is triggered and the team has only seconds to return the ring to its original position, and then attempt to remove the ring again.

One Ringto team them up

Seeing the positive results from the inaugural programme, subsequent sessions of Team Power were held for hundreds of other hotel associates.

Coupled with interactive classroom training, the department heads and other hotel associates successfully completed the training – thus increasing the hotel’s odds of delivering a spectacular result in the coming months ahead!

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Four sessions of S.O.U.L Trainings were held for the rest of the Palm Garden Hotel’s associates following the Team Power

training in March 2013. Two sessions were held in April 2013 and one session each was held in the month of May and June.

During the four sessions, trainer Mr S Kula emphasised the importance of “Achieving Customer Service Excellence” to associates by highlighting the adage that “once a customer is happy, he will return”. “Good Communications” was also stressed in order to achieve a smooth running of the hotel’s overall operations.

Ultimately, the core message was: “every associate is a sales person and is responsible for the sales of the whole organisation”. The associates went through a series of fun and interesting exercises to emphasise the positive impact of teamwork.

At the end of the training, they were awarded certificates during the S.O.U.L Graduation Day cum Birthday Celebrations. With everyone fully recharged with new perceptions and knowledge, Palm Garden Hotel is looking forward to take on the new financial year in July by storm.

Diners who prefer international tastes will be spoilt for choice with the Chinese, Italian, Mexican and Japanese food stations, while sweet-toothed diners will appreciate endless desserts such as Nyonya kuih, ice kacang and tropical fruits namely durian, rambutan, jackfruits and more.

The scrumptious dinner is priced at RM 110++ (adult) and RM68++ (child). Hurry and make your way to break fast with your family and friends at Ramadan @ Marriott Buka Puasa Buffet!

HOTEL

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Palm Garden Hotel’s dazzling annual dinner themed “Red Carpet Nite 2013” was held on 16 June 2013 at Perdana Ballroom.

General Manager of Putrajaya Marriott Hotel and Spa Mr Simon Yong and representatives from Marriott, Palm Garden Golf Club, Dreamland Tours, Maybank and Palm Spa as well as the hotel associates arrived donned in their best evening attires for an evening of delicious food, entertaining performances, activities and lucky draws.

The first act that set off the evening was a riveting performance by department heads and Social Welfare Activities Team’s committee with a medley of contemporary and tango dances.

The Kitchen Department’s unique musical performance garnered the Best Performance of the night while the runner-up was the Finance Department followed by the Sales and Marketing and Executive office in third place. Everyone enjoyed the performances while feasting on a widespread buffet of international selections.

A special tribute was given to long service staff members who had served for five, ten and 15 years. As the crowds cheered for the Best Dressed Male and Female associate, the lucky draw session continued to roll out attractive prizes such as a 42” LCD television, mini ipad and flight tickets to Bali.

The red carpet affair ended on a memorable note with an open dance floor.

On 12 May 2013, Palm Garden Hotel celebrated Mother’s Day at Palms Café. The highlight of the day was the MasterChef Cake Decoration

competition, where participants from four families had to create the best cake decoration for their beloved mother.

Similarly, on Father’s Day which was celebrated on 16 June 2013, the Fear Factor game was prepared for all fathers willing to challenge their fears and win attractive prizes. It was a great experience to see families bond as they

enjoyed the game, giving support to all the fathers, as well as dining together.

For both events, families dined on a sumptuous hi-tea buffet featuring local and international delights. Fathers and mothers also had the chance to win attractive lucky draws such as hotel accommodation and dining vouchers.

MOTHER’S & FATHER’S DAYCELEBRATIONS

Red Carpet Nite atPalm Garden Hotel

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A strong panel of 64 golfing experts and aficionados voted Palm Garden Golf Club (PGGC) as the “Best New Golf Course” in an

online poll conducted by ParGolf Magazine, a leading publication on the game that made stars out of Greg Norman, Jack Nicklaus, Tiger Woods, Rory McIlroy, Adam Scott, Vijay Singh and many more. En route to the award, PGGC edged the other nominee Saujana Golf & Country Club’s Bunga Raya Course to emerge tops in the same category.

PGGC General Manager Mr Brandon Chin and Marketing Manager Mr Mike Han received the accolade at the ParGolf Awards Gala Night held on 26 April 2013 at Sime Darby Convention Centre which was attended by more than 240 guests from all facets of the golf industry. The glitzy dinner included guest of honour Director General of Tourism Malaysia Dato’ Mirza Mohammed Taiyab and Malaysian Golf Association (MGA) President Tan Sri Mohd Anwar Mohd Nor and more.

Held for the third time, ParGolf Awards celebrated the achievement of professional and amateur golfers, junior golfers, golf equipment companies as well as individuals and companies that have been exceptional in the golf industry.

CELEBRATING PGGC’S

1ST ANNIVERSARYIn conjunction with being one year in operation, Palm

Garden Golf Club (PGGC) organised a golf tournament as a way to thank their customers and industry associates, as well as the media fraternity, for their support.

144 golfers turned up on 30 April 2013 on the greens to celebrate PGGC’s first milestone and were greeted by General Manager Mr Brandon Chin. The weather cooperated to hand the golfers a great day and after hours of putting and walking, Mr Han Choong Chin returned with stable-ford score of 39 points and won the PGGC Anniversary Challenge Trophy 2013, MST Golf driver, two-flight PGGC weekend green fee vouchers and complimentary stay in Marriott Putrajaya Hotel and Spa and hotel buffet vouchers.

The prizes galore continued with a Honda CRZ on offer as the prize for “Hole-in-One” on two Par threes, as well as RM2,000 cash prize on every Par Threes for “Sure to Win” Hole-in-One totalling RM10,000 – setting the record for the most interesting “Hole-in-One” prizes being offered for an amateur golf tournament in the country.

Besides enjoying a sumptuous buffet dinner and free flow of beers and whiskey, the participants took home a goodie bag each, and received podium and lucky draw prizes comprising MST Golf products, air tickets and watches. Support from Multi-Purpose Insurans Bhd, Mr Ang Mou Toon, Carlsberg Malaysia, Single Malt Whiskey, Putrajaya Marriott Hotel and Spa, Palm Garden Hotel, Malaysia Airlines, MST Golf and ATG Watch made the event a success.

PGGC NAMED

O-Levels Gold recipient Choi Jean Yu receiving award from Datin Joanne.

Students writing their dream on the balloons.

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A total of 101 students received the Young Achievers’ Awards (YAA) from Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC)

plus cash prizes, plaques, and certificates worth RM42,950 in recognition of their excellent results in UPSR, PMR, SPM, O-Levels and STPM examinations as well as their active participation in extra-curricular activities.

The award ceremony for 32 recipients, held in Palm Garden Hotel on 18 May 2013, started off with a presentation of IOI Group’s corporate video. Trustee of Yayasan TSLSC Mr Quah Poh Keat gave the opening speech, acknowledging Yayasan TSLSC’s consistent commitment in motivating young students to excel in education.

This was followed with an engaging and motivating presentation by Pn Jamilah Samian and En Ahmad Fakhri Hamzah, both renowned motivational speakers and book authors. Using interesting stories, videos and activities, the speakers sought to encourage the young achievers to live their dream and achieve their goals.

Awards for the UPSR and PMR examinations were presented by Mr Quah while Executive Director of Yayasan TSLSC Datin Joanne Wong presented the awards for SPM, STPM and O-Levels recipients.

Khor Jia Wei (UPSR Gold winner) and Choi Jean Yu (O-Levels Gold winner) shared their secrets of success and gratitude to the foundation for the award. The award presentation ceremony ended with a delicious buffet lunch at Palms Café.

Ten high achievers at IOI Loders Croklaan Oils Sdn Bhd received the YAA from IOI Loders Croklaan Asia Chief Operating Officer Mr Michael van Sallandt on 7 June 2013. The awards ceremony was

32 recipients attended the YAA presentation ceremony by IOI Oleochemical, Prai with Executive Director Mr Tan Kean Hua presenting the YAA to them on 15 June 2013.

Another ten deserving students received their YAA from Pan-Century Oleochemicals Sdn Bhd (PCOC) General Manager (Production/SHE/Project) Mr Sia Chieng Ho at PCOC’s Excellence Centre on 15 June 2013.

YAA 2013 RECOGNISES 101 EXCELLENT STUDENTS

followed by a tour to Creative Studio Asia and chocolate giveaways to the guests.

“Now come on, tell me what your ambition is.”

Well done! IOI Loders Croklaan Oils Sdn Bhd’s YAA recipients with their parents.

IOI Loders Croklaan Oils Sdn Bhd

What a memorable day for Pan-Century Oleochemicals Sdn Bhd YAA recipients!

Pan-Century Oleochemicals Sdn Bhd

Mr Tan (in blue tie) with happy YAA recipients at IOI Oleochemical, Prai.

IOI Oleochemical, Prai

*To protect the identity of the residents at the protection shelter, no photo is allowed.

Mr Simon Heng (5th from left) with YAA

recipients.

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IOI Properties Berhad in Johor’s YAA presentation ceremony on 29 June 2013 saw another eight recipients receiving their awards from Senior General Manager Mr Simon Heng.

The residents, made up of diverse nationalities, shared the common background of being exploited and abused by their employers, with a number of them trafficked into Malaysia illegally. After being rescued by the authorities, they are now placed in the shelter while waiting to return to their respective home country.

The visit started on a warm note with each volunteer introducing themselves to the women, and played an ice-breaking game called “Human Knots” to put the residents at ease with the unfamiliar presence of strangers. It was a success as laughter and claps rang out as the residents and volunteers worked together to “unbind” the knotted hands.

Soon after, the residents were divided into two groups to participate in the two different activities for the day. The first group found themselves in the Homemade Mask Session whereby they were taught how to make facial mask using ingredients such as yoghurt and oatmeal. Meanwhile, the second group of residents watched and participated enthusiastically in the Chocolate Cornflakes-Making Session.

The fun activities ended on a high note, as the residents were seen having fun and in high spirits. After the delicious buffet lunch, the memorable visit was capped off with the presentation of souvenirs by Executive Director of Yayasan TSLSC Datin Joanne Wong to the representative from the shelter Puan Fairuz, who accepted on behalf of the residents.

On 29 June 2013, 20 volunteers of IOI Group and Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC) collaborated with SUKA Society, a non-governmental organisation that helps victims of human trafficking, bringing joy to more than 110 women staying in a protection shelter in Kuala Lumpur.

A TIME OF GIVING AT

SUKA SOCIETY

FAMILY SPIRIT

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elab Keluarga IOI (KKIOI) organised two fun-filled trips for KKIOI members and their families – this

time to rolling waves and sunny days in one of Malaysia’s best-loved islands, Pulau Redang on 10 May and 17 May 2013.

JOURNEYING TO REDANG ISLAND108 KKIOI members and their families boarded the ferry to Redang Island for a 3D/2N full board trip to relax and unwind. The main highlight was the snorkeling adventure at the Marine Park, whereby majestic coral reefs and colourful fishes were within touching distance. At dusk, the group strolled the beach front under a canopy of stars while stopping occasionally for souvenir-hunting at the shops littered along the seaside and exploring the island on their own. Laughter can be heard miles away when some of the KKIOI members sportingly danced “Gangnam Style” in support of a “Save Our Ocean” environmental campaign by F&N.

CRUISING ABOARD SUPERSTAR VIRGOA week later, 42 KKIOI members hopped aboard the Superstar Virgo that brought them to the shores of Pulau Redang (route Singapore-Pulau Redang-Singapore). The group enjoyed two nights of first-class dining, entertainment, activities and fun on every deck of the cruise ship. They were spoilt for choice with 12 F&B outlets that served a wide range of food ranging from international buffet dinner to authentic Chinese fine dining, Italian food and Indian cuisine. The group also took the opportunity to lounge at the sun deck while enjoying the sea breeze and being serenaded by singers from the Taverna Poolside. Besides joining the shore excursion to explore the island, they were also treated to a mesmerising performance known as “Timeless”, a combination of magic, acrobatics and singing show, at The Lido Lounge.

KKIOI HOLIDAY TOREDANG & CRUISE ABOARD SUPERSTAR VIRGO

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