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Top 10 Predictions for Product Lifecycle Management in 2008Joe Barkai, Practice Director Manufacturing InsightsWebcast January 24, 2008
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 1
Webcast Logistics
Audio lines are muted until Q&A session
Submit your questions via the Live Meeting Chat window at any time
Slides available within 24 hours for Manufacturing Insights clients and attendees
All other requests:– Email [email protected]
Problems ?– Email [email protected]
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 2
Manufacturing Insights, an IDC company
Provides industry business leaders with informed opinions on the technologies required to create a competitive advantagePresents strategic and insightful market positions, trends, and cross-industry segmentation data– Including Lean/ Six Sigma, RFID, Warranty and establishing operations in
China
Encourages an open dialogue with our expert analysts to support key investment decisions– Singapore, Milan, and US
Leverages IDC’s worldwide network of resources and data
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 3
Introducing our SpeakerJoe Barkai, Practice Director, Product Lifecycle Strategies
– Responsible for research and analysis on the types of investments that introduce operational efficiencies to the domain while improving the responsiveness to customer requirements
Extensive experience as both a practitioner and market researcher
– Over 20 years industry experience in product management, marketing, and business development
– Founder and principal at Diagnostic Strategies– Founder of the Transportation Industry Knowledge Management
Consortium that has become the Service Technology Program Office of SAE International
Sought after thought leader for industry events with strong focus on the business value of technology in manufacturing and customer service
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 4
Agenda
Why Predictions?
The Industry Environment
Top 10 Predictions for PLM
Essential Guidance
LIVE Questions
Joe Barkai, Practice Director, Product Lifecycle Strategies
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 5
Why Predictions?
Goal: Identify trends that impact manufacturing business and how they are reflected in product lifecycle management processes and information technology decisionsProcess: Drawn from IDC and Manufacturing Insights studies, industry contacts, and firsthand industry experienceBias: We focus on the transformation of major manufacturing processes and how IT enables that transformationTime Frame: Predictions are focused on 2008, but have a long range impact
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 6
Industry Environment
The dreaded ‘R’ word
Reasons for optimism
Global growth to the rescue, but challenges are abound
Shortening product lifecycles and continuous margin pressuresNeed to differentiate in your market
Compliance with local and global regulationsAging / emerging workforce
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 7
#1: Innovation is a Hot Topic
Innovation and innovation management will be a prominent topic and garner much attention
Software vendors rally to offer solutions, but industry is slow to adopt – Innovation is a "soft" creative process – Requires internal process reengineering and culture changes
Innovation in moderation: leaning the innovation process– Innovate only as needed– Reuse as much as you can– Outsource when it makes sense
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 8
#2: From Multi-national to Globally Integrated Enterprises
More than half revenue/profits are generated outside home regions
Business models migrate from multi-national to globally-integrated enterprises
Manufacturers adopt global product management strategies– Modular processes for modular products and markets– Move decision-making closer to the market– Become market and user-segment focused
The power of federated SOA architectures
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 9
#3: Collaborative Decision Environments
Manufacturing enterprises must accelerate and improve the capacity and fidelity of decision-making
Collaborative decision environments amplify the value of product lifecycle investments– Beyond collaboration – virtual joint ventures
Beyond collaboration “platforms” and data exchange– SOA to encapsulate data and processes into services that are leveraged
across the globally-integrated enterprise– The next hot topic - domain ontologies, data semantics, …
Who is the custodian?
The next big IT investment area
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 10
#4: From an Application Category to an Enterprise Strategy
Remembering CRM…From a collection of loosely integrated tools to a business strategyHarmonizing product content and optimizing decision makingIntegrating processes, not automating tasksGet ready for the clash of the titans
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 11
#5: The Return of Knowledge Management
Renewed recognition of knowledge management to improve decision making capacity– Increases complexity– Compressed cycle time– New design environment in the extended enterprise– Aging workforce– Emerging workforce
The rise of organic knowledge management – Social networks– Wikis– Information retrieval tools
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 12
#6: Information Democratization
Broader collaboration and more information
Growing concerns– IP protection– Digital rights management
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 13
#7: More Data Than You Can Handle
Data proliferation is not a storage problem
New and better questions demand a new generation of analytics and better search tools
Putting the “I” back into BI– Snazzy dashboards are no longer sufficient
The proverbial Google search– Semantic and business aware vs. text-based search
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 14
#8: Remote Service Create New Revenue Opportunities
Remote services / Machine-to-machine (M2M) technologies– Improve asset uptime and utilization– Optimize service delivery
New business models create new revenue opportunities
Accelerated availability of technology and wireless servicesAggressive adoption leads to double-digit growth
Extreme verticalization– And slow maturation
Convergence of IT and Engineering– Not a way to sneak behind your CIO’s back!
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 15
#9: More Software, More Challenges
Exponential growth in electronics, mechatronics and embedded software
Growing need for better digital prototyping and whole-system simulation tools
Opportunities for new players?
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 16
#10: Compliance Across the Value Chain
The hype is in full force
Your suppliers’ and partners’ problems are yours
The role of PLM– Sustainability translated into product design goals and constraints– Design for sustainability– Alternative designs for sustainability alternatives
Environment, social, governance, and ethics – matters to business. It’s not only about risk management or cost, but about revenue, profit, and competitive positioning.
–David Blood, President of Generation Investment Management
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 17
Essential Guidance and Summary
Advice for Manufacturing Companies– Accelerate investments that improve capacity of decision making
– Assure that information technology investments are adequate to support emerging issues like sustainability, aging workforce, and M2M
– Watch for highly technical topics that may hide process challenges and long-term business risks
Advice for Technology Providers– Demonstrate PLM process vision and technology leadership that support
global decision-making
– Improve functionality that has immediate and demonstrable value in real-world applications
– Reduce product fragmentation, especially in heterogeneous IT environment
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 18
Related Reports and LIVE Questions
Worldwide Product Life-Cycle Strategies 2008 Top 10 Predictions
Worldwide Manufacturing 2008 Top 10 Predictions
Engineering-Oriented Value Chains Industry Outlook and 2008 Budget Guide
The Next Generation of Product Life-Cycle Management - Driving Better Product Decisions
Which Way Is Up? — More Consolidation in PLM
Machine to Machine (M2M) Communication — Technology Landscape and Value Chain Overview
Can Manufacturers Stop the Knowledge Exodus?
How to Sneak Behind Your CIO's Back
The Aging/Emerging Dynamic
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 19
As a Reminder…Top 10 Webcast
EMEA Supply Chain Top 10 Predictions 2008 –– February 19, 2008
– Join Pierfrancesco Manenti, Research Director, EMEA, as he unveils the 2008 predictions for Europe that encompass topics such as Demand Visibility, Agility, Manufacturing Offshoring, Risk Management, Aftermarket Services, RFID, and SOA to name a few.
Top 10 PLM Slides will be available within 24 hours – Email will be sent with URL Link
© 2008 Manufacturing Insights, an IDC company. All rights reserved. 20
Upcoming EventsNASSCOM 2008 India Leadership Forum
– February 13-15, 2008, Mumbai, IndiaJoin Bob Parker at one of the most respected events across the world, which is now in its 16th year.
Warranty Chain Management Conference– March 4-6, 2008, San Diego
Join Joe Barkai, at this industry event for an informative session about IT Investments In Service, Repair and Warranty Management Operations.
Industry Insights '08– March 10, 2008, San Jose
Join Bob Parker as he leads a discussion on go-to-market strategies across the various segments of manufacturing.
Service Parts Inventory Management - Optimizing the Service Supply Chain to Increase Customer Satisfaction and Profitability
– March 31 - April 2, 2008, The Gleacher Center, Chicago, IL Join Joe Barkai, as he presents a keynote on Wed., April 2 on "How Emerging Trends Impact Repair and Service Parts Operations" .