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01 - ShareData › Data › 012671 › pdfs › RGT SMART_ar_feb11.p… · 08 Annual Report 2011 Alfred Anthony dA coStA (46) BCom (Hons) Independent, Non-Executive Chairman Alfred

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  • 01

    ContentsRepoRt pRofile - Scope and BoundaRieS of the integRated RepoRt

    oRganizational oveRview OPERATINGSUBSIDIARYPROFILES

    RepublicComputerServices(Pty) Ltd KASMARTManagementConsultants(Pty) Ltd

    Rgt SmaRt BuSineSS model

    StRuctuRe & goveRnance BOARDOFDIRECTORS Group RepublicComputerServices(Pty) Ltd KASMARTManagementConsultants(Pty) Ltd EXECUTIVECOMMITTEE AUDITCOMMITTEE REMUNERATIONCOMMITTEE

    gReen agenda

    StRategic oBjectiveS

    financial peRfoRmance

    miSSion, viSion and valueS

    chaiRman’S Statement

    ceo’S Review

    coRpoRate goveRnance RepoRt

    declaRation By company SecRetaRy

    audit committee RepoRt

    financial StatementS: IndependentAuditorsReport Directors’ Responsibi l i t ies&Approval Directors’ Report ConsolidatedBalanceSheet ConsolidatedIncomeStatement ConsolidatedStatementofChangesinEquity ConsolidatedCashFlowStatement AccountingPolicies NotestotheGroupAnnualFinancial Statements

    ShaReholdeRS’ diaRy

    ShaReholdeR analySiS

    notice of agm

    foRm of pRoxy

    adminiStRation

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  • 03

    RePoRt PRoFILe

    Recognisingthatreputationalissuesandtheimpactofcompanyontheenvironmentarematerialissuesthatcanaffectthevery

    existenceofthecompanyKingIIIcallsfororganisationstopublish“aholisticandintegratedrepresentationofthecompany’s

    performanceintermsofbothitsfinanceanditssustainability”asanintegratedreport.WiththeincorporationofKingIIIinto

    theJohannesburgStockExchange(JSE)ListingsRequirements,listedcompaniesarerequiredtoissueanintegratedreportfor

    financialyearsstartingonorafter1March2010.

    Theoverallobjectiveofanintegratedreportistoimprovestakeholders’abilitytoassesstheabilityofaninvestment(company)

    tocreateandsustainvalueovertheshort,mediumandlong-term.

    RGTSMARTMarket IntelligenceLimited fullysupportsand iscommittedtopromotinggoodcorporategovernanceandhas

    implementedtherecommendationscontainedin“KingII”and“KingIII”.

    This report covers the operations of RGT SMARTMarket Intelligence Limited and its two operating subsidiaries Republic

    ComputerServices(Pty)LtdandKASMARTManagementConsultants(Pty)LtdfortheFinancialReportingPeriod1stMarch

    2010to28thFebruary2011.

    As recommended the report encompasses an organisational overview including a profile of the operating subsidiaries, the

    businessmodelaswellasthegovernancestructure.Strategicobjectives,thefinancialperformanceandfutureperformance

    objectivesarealsocovered. Where relevantcertain significantdevelopments that tookplaceafter the reportingperiodare

    elaboratedupon.

  • 04 Annual Report 2011

    oRGAnIsAtIonAL oVeRVIeW

    oPeRAtInG subsIdIARy PRoFILesRGTSMARTMarketIntelligenceLimited(RGTS)isaninvestmentholdingcompanythatcurrentlyoperatestwowhollyowned

    subsidiaries,RepublicComputerServices(Pty)Ltd(TradingasResponseGroupTrendlineorRGT)andKASMARTManagement

    Consultants(Pty)Ltd(KASMART).RGTSalsohasasignificantstake(33%)inanewventure,CarStats(Pty)Ltd.

    RGT (inassociationwithNAAMSA) is thesolesourceofnewvehiclessalesdata to theSAmotor industryandhasbeen in

    thisroleforover25years.InadditionRGTprovidearangeofanalyticalproductswhichthemotorindustryusesinplanning,

    forecastingandmarketing.

    Sistercompany,KASMARTprovideshighvalueconsultingsupportandservicequalitymanagementandmonitoringsystems.

    CarStats specialises in data validation, vehicle valuations and portfolio risk management services for motor and related

    industries.

    Profile of rePublic comPuter ServiceS (Pty) ltd (rGt)

    In the 1970s, theNational Association of AutomobileManufacturers of SouthAfrica (NAAMSA) began producing and

    disseminatingautomotivestatistics. Informationwassuppliedbymotormanufacturersandthedataprogrammed into

    reportswhichweredistributed tomotormanufacturersandother interestedparties. Thesystemwasmaintainedata

    computerbureau,untilRGTofferedasuperioron-lineenquiryversion.RGTqualitycontrol,supplementandenhancethe

    dataandprovidealayerofon-linequeryandadvancedanalyticaltoolsthatallowanalyststofullyunderstandthemarkets

    inwhichtheyoperate.

    The Essence of RGT• SolesourceofandsupplierofnewvehiclessalesdatatotheSAmotorindustry,inassociationwithNAAMSA,for

    over25years.

    • Ownsadynamicandsteadilygrowingdatabaseofnewvehiclemodelssoldbymanufacturer,dealerandtownand

    licensingdistrictinSAbymonthfrom1980onwards.

    • NAAMSAapprovedsupplierofnewvehiclespecificationandpricingdata.Themajorityofservicesofferingaccess

    toSouthAfricannewvehiclespecificationsandpricinginformationobtainthisdatafromRGT.

    • Sinceinception,andincloseassociationwiththemotormanufacturersandimportersinSA,hasdevelopedasuite

    ofanalyticalsystemswhichareusedonadailybasisbymanufacturersandimporters,andtheirdealerorganisations

    throughoutSA.

    • Systemshaverelevanceandapplicationopportunitiesinotherindustrialsectorsandininternationalmarkets.

    • Revenueisbasedprimarilyonregularmonthlyannuityincomefrombluechipcustomers.

    • Hasnodirectcompetitorsandisprotectedbysignificantbarrierstoentryforanyprospectivecompetitor.

    • IstrustedandrespectedbytheSouthAfricanmotorindustry.

    100.0% 100.0% 33.3%

    RGTSMARTMarketIntelligence Limited

    KASMARTManagementConsultants

    CarStatsAuto Analytics

    ResponseGroupTrendline (RGT)

  • 05

    Profile of KA SmArt mAnAGement conSultAntS (Pty) ltd

    KA SMART is a specialist market research company, providing high value market intelligence, market research and

    consultingservices.Whilethecompanyoperatesacrossallindustries,management’sexperiencebaseandtrackrecord

    hastendedtofocusthebusinessontheSouthAfricanmotorindustry.

    KA SMART specialises in customer satisfaction and service quality systems (SQS) for a number of clients. After a

    developmentandtestingphasein2005,KASMARTlaunchedaSQSprogramthathasbeenspectacularlysuccessful.The

    systeminvolvestheintegrationofSMS,Email,InternetandCall-Centretechnologyandhasasignificantsubscriberbase.

    OtherKASMARTprojects involvemarketevaluationsfornewandexistingproducts,withastrongfocusonthemotor

    industry,providingadvancedanalysisandinterpretationtoassistclientsinmakingcriticalstrategicdecisions.

    Profile of cArStAtS (Pty) ltd

    RGTSalongwithLightstone,LightstoneInnovation,SignioandConcludeformedCarStats(Pty)Ltdtodeveloparangeof

    data-drivenproductsandservicesfortheSouthAfricanautomotiveindustry,includingastatisticallyrobustvehiclevaluation

    andriskmanagementplatform.CarStatsdidnottradeintheperiodunderreviewandwillonlyrequirecapitalisationin2011

    andsoisnotincludedinthefinancialreportingoftheGroup.CarStatsintendsbecomingaleadingproviderofmarketing

    and riskmanagementdata toMotorManufacturers and Importers,DealerGroupsandDealers, Insurancecompanies,

    Banks,FinanceCompaniesandConsumers.

    RGTS’fourpartnersrespectivelycontributeuniquevaluetothenewcompanyandarewell-positionedtohavethenew

    companyassumeamarketleadershipposition:

    • Lightstone;TrustedproviderofvaluationandriskmanagementservicestoallofSA’smortgagelenders(includingIT

    accreditation)

    • Signio;Processapproximately65%ofthemotorvehicleindustry’sfinanceapplicationswithsoftwareinstalledand

    liveat1600dealers.

    • Conclude;DevelopmentSkillsrelatingtoforms,datastorageandextraction.

    • LightstoneInnovation;ProvenproductdevelopmentcapabilitiescoupleswithstronganalyticandGIScapabilities.

    RGTShavea33%stakeinthenewcompany.

  • 06 Annual Report 2011

    the RGt sMARt busIness ModeLTheRGTSBusinessModelisfocusedonenablingourclientstomakebetterbusinessdecisions.BetterBusinessDecisions

    aremadebasedonaccurateandreliablebusinessintelligence.RGTSbelievethatthisinvolvesmuchmorethanBusinesses

    Intelligence(BI)–theRGTSbusinessmodelappliesineveryaspectofthebusinessfromDatasourcingthroughtoDecision

    making.RGTShavedefinedthevaluechainasfollows:

    • Datawithoutvalidation is just that–data; throughqualityassuranceandvalidationdatabecomes informationand

    beginstohavevalue.

    • Intelligencewithoutcontextisjustinformation;RGTSapplyarangeofenablersthroughanalyticaltools,reportsand

    dashboardswhichaddcontexttotheinformation.

    • Analysisandknowledge-basedadvancedanalyticsisthenappliedtotheIntelligence.

    • Industryandmarket-specificKnowledgeisthenappliedandDecisionsareenabled.

    Themodelcanbeapplied ineveryfacetof industry; inevery industry. TheuniqueRGTSBusinessIntelligenceEngine

    coupledwithanexperienced,enthusiasticandcommittedconsultingteamprovidesRGTSClientswithHi-Performance

    DecisionSupport.StrategicallyRGTSintendfocusingallfuturedevelopment,newproductinitiativesandanyprospective

    acquisitionsonbusinessandbusinessesthatfitthismodel.

  • 07

    stRuCtuRe & GoVeRnAnCeWhile structurally there are currently four organisations in the group; RGT SMARTMarket Intelligence Limited (the holding

    company),twowhollyownedsubsidiaries(RGTandKASMART)andaninvestmentsubsidiary(CarStats)tomaximizesynergies

    day-to-dayoperationsarerunbyanExecutiveCommittee(EXCO)fully immersedintheoperationsofthetwowholly-owned

    operatingsubsidiaries.AcomprehensiveCEOandEXCOTermsofReferencehasbeenapprovedbytheBoardandmembers

    oftheAuditCommittee.

    EachoperatingcompanyhasaseparateBoardofDirectors responsible forcomplianceandfiduciarymattersand theRGT

    SMARTExecutiveDirectors,PaulDeVantier,CliffReedandDr.NealBrutonarebolsteredbyaparticularly stronggroupof

    independentnon-executivedirectors;AlfredDaCosta,CumeshMoodliar,TrevorHayterandBrandPretoriusinmanagingand

    steeringthegroup.

    TheGroupBoardissupportedbyanIndependentAuditCommittee,IndependentRemunerationCommitteeandaTransformation

    Committee.

  • 08 Annual Report 2011

    Alfred Anthony dA coStA (46) BCom (Hons)Independent, Non-Executive Chairman

    Alfredhasbroadexperience in thecommercialarena,andstrongcommunityandeducationalaffiliations. His career began as chief business advisor for the Small BusinessDevelopmentCorporation (SBDC). He has served as a boardmember for the Centre for Investment andMarketing in the EasternCape (CIMEC). For a periodAlfred served as theCEOof the PortElizabethRegionalChamberofCommerceandIndustry(PERCCI).AlfrediscurrentlytheCEOofUkuvulaInvestmentHoldings(Pty)Ltd,anon-executivedirectoratBidvestGroupLimitedandofIQUADGroupLimited.HeisalsoacouncilmemberattheUniversityofSouthAfrica(UNISA)andforaperiodwasthePresidentofPERCCI.

    Alfred,anindependentnon-executive,wasappointedasChairmantotheboardofRGTSMARTon12June2008.

    PAul bernArd de vAntier (52)Chief Executive Officer

    PaulhasbeeninvolvedintheMarketResearchandMarketingConsultingbusinessfor25years.Throughamanagementbuy-out,Paulandtwopartnerssetupaspecialistmarketresearchandbusiness intelligence consulting partnership in 1990. Over time, Paul’s experience base andexpertisefocusedincreasinglyontheMotorIndustry–specialisinginfeasibilitystudies,productdevelopment, brand building and service quality processes. Positive outcomes with manyprojectswithbluechipclientshaveresulted in longstandingrelationships. Founded in2004,KASMART, awholly-owned subsidiary of RGTSMARTwas the logical culmination of Paul’sexperienceandknowledge.

    PaulwasappointedasanexecutivedirectortotheboardofRGTSMARTon12June2008.

    clifford WAlter reed (52) CA(sA), mComm(tAxAtion)Financial Director

    Cliff has followed a successful career as an accountant for the past 30 years. He hasbeeninvolvedincommerceandindustry inadditiontobeingaregisteredaccountantandauditor inpublicpractice. AswellasbeingaCharteredAccountant,healsoholdsaMastersDegree inTaxation.CliffbeganhiscareeratSpencerStewartCharteredAccountants.HelaterjoinedAngloAmericanGoldDivisionintheFreeStateasManagerofFinanceandAdministration.HereturnedtoPortElizabethwherehejoinedBel-EssexCorporationandprogressedtothepositionofGroupFinancialDirector.In1995hestartedFrancisReed&Co,CharteredAccountants(SA).

    CliffwasappointedasanexecutivedirectortotheboardofRGTSMARTon12June2008.

    dr neAl StAnley bruton (54) DComm EConomiCsDirector: Corporate Strategy

    NealwasastudentattheUniversityofPortElizabeth(UPE)wherehereceivedaBCommdegreein1981,aBCommHonoursdegree in1982,andaMCommdegree,CumLaude,majoring ineconomics, in 1986.Neal subsequently completed hisDCommatUPE. Neal’s career in themotor industry spanned seventeen years with Volkswagen of South Africa. In 1995 he wasappointedasanalternatedirectorofVolkswagenFinance(Pty)Ltd.Nealhasvastinternationalmotor industry experiencehaving lived andworked inWolfsburg,Germany,Detroit,USAandMiltonKeynes,UnitedKingdom.TodayNealisrecognisedasSouthAfrica’spre-eminentMotorIndustryeconomist.

    NealwasappointedasanexecutivedirectortotheboardofRGTSMARTon12June2008.

    boARd oF dIReCtoRsGRouP

  • 09

    cumeShAn JAyASeelAn moodliAr (42) BA LLB AnD LLm (tAx)Independent, Non-Executive Director

    CumeshstartedasacandidateattorneyatGoldberg&DeVilliersIncin1994.In2006hewasappointeddirectorandin2003wasappointedManagingDirector,thepositionheholdstodate.Goldberg&DeVilliersInc.isanestablishedLegalPracticewhichwasformedinPortElizabethin1933.Thefirmcomprisesaprofessionalcomponentof15lawyersandapproximately40supportstaff.ThefirmhassignificantexpertiseintheareasofCorporateLaw,CommercialLaw,PropertyLaw,LocalGovernmentLaw,InsuranceLaw,LitigationandCreditRecoveries.

    Cumesh’s personal areas of specialisation are in corporate and commercial law, commercialagreements,commercial litigation, insurance lawandlocalgovernment law. HehasservedasaLecturerattheSchoolforLegalPractice,NMMU,inpersonalinjurylitigationandcommercialLawandhasbeenrequestedbytheCapeLawSocietytoassistindisciplinarymattersinvolvingattorneys.

    Cumeshwas appointed as a non-executive director to the board of RGTSMART on 05May2010.

    brAnd PretoriuS (62) mCommIndependent, Non-Executive Director

    BrandhasplayedaprimaryroleinthemotoringindustrysincehestartedworkingforToyotaSouthAfricain1973.

    Followinganumberofmanagementpositionsinresearch,planning,salesandmarketing,hewasappointedmanagingdirectorofToyotaSAMarketingin1988.UnderhisguidanceToyotabecamethemarketleaderintermsofbothsalesandcustomersatisfaction.

    InMarch 1995 he joined South Africa’s largestmotor retail group,McCarthyMotorHoldings,aschiefexecutive.EffectiveOctober1999,hewaspromotedtothepositionofChiefExecutiveOfficer ofMcCarthy Limited, the holding company ofMcCarthyMotor Holdings. It is widelyacknowledgedthatBrandplayedthepivotalroleinthesuccesofMcCarthy.

    InadditiontoRGTSMARTBrandcurrentlyservesasanon-executivedirectorontheboardsoftheABSAGroup,ABSABankLimited,ReunertLimited,andEliance.HewasrecentlyappointedtotheadvisoryboardoftheAfrikaanseHandelsinstituut.

    AnhonoraryprofessorshipinBusinessManagementwasconferredonhiminMay1991bytheUniversityoftheFreeStateandinMay2001,bytheUniversityofJohannesburg,aswell.HewasappointedaFellowattheGordonInstituteofBusinessScienceinNovember2007.BrandisamemberofthemainboardoftheNationalBusinessInitiative,theREADEducationalTrustBoardofTrustees,theadvisoryboardoftheUniversityofStellenboschBusinessSchoolandistheimmediatepastpresidentoftheSouthAfricanRetailMotorIndustryOrganisation.HewasappointedasanambassadoroftheSAValuedCitizensInitiativeinMay2008andinNovember2009asaVisitingExecutiveattheCentreforResponsibleLeadershipattheUniversityofPretoria.

    BrandisafirmbelieverinbusinessethicsandstrategicbusinessgrowthandwillhaveastrongstrategicinfluenceonthefutureofRGTSmartanditssubsidiarycompanies.

  • 10

    RePubLIC CoMPuteR seRVICes (RGt) InadditiontoPaulDeVantier(ManagingDirector),CliffReed(FinancialDirector)andNealBrutonthefollowingaretheExecutive

    DirectorsoftheBoardofRGT:

    Gert JohAnneS GrundlinGh (58)Director: Systems Development & Programming – RGT Operational Board

    AftercompletingvariousIBMandUnisysstudiesGertwaspromotedtoProgrammerandSystemsAnalystProgrammer

    attheSAWoolBoard.AfteraperiodwithICLComputerBureauGerttookupapositionatGeneralMotorsSAwherehe

    wasresponsibleforimplementinganMRPsystemandsubsequentlysupportingallimplementedITsystems.Asdirector

    ofSystemsDevelopmentandProgramming,Gertisresponsibleforthedesign,development,hostingandsupportingof

    alltheRGTsystemsandinparticulartheNAAMSAandSAAMAStatisticalSystems.

    Gertplaysa leading role in theNAAMSAStatisticalCommittee. Underhis leadershipandguidance theAUTOSTATS

    systemhasbecometheprimarystatisticalanalyticaltoolintheautomotiveindustry.

    heinrich coetzee (45)Marketing and Training Director – RGT Operational Board

    HeinrichjoinedtheSouthAfricanAirForcein1986asaseniorfacilitatorfortheSouthAfricanAirForceSchoolofLogistics

    Training. Hehasdevelopedandpresentedvarious trainingandmanagementcoursesand is today renowned forhis

    knowledgeonthevehiclestatisticalanalysisindustry.In2001hejoinedRGTastheTrainingandMarketingManagerand

    istodayaDirectorontheRGTOperationalBoard.

    HeincurrentlyheadsupanRGTSMARTinitiativetoestablishandgrowtheRGTTrainingAcademyakeyaspectofRGT

    SMART’sdevelopmentplanning.

    KA sMARt MAnAGeMent ConsuLtAnts (KA sMARt)InadditiontoPaulDeVantier(ManagingDirector)andCliffReed(FinancialDirector)thefollowingaretheExecutiveDirectorsof

    BoardDirectorsofKASMART:

    Anthony WilliAm cAlcutt (38)Operations Director – KA SMART Operational Board

    Afterstudyingengineeringandworkingforaconstructioncompanyasaquantitysurveyor,Anthonycompletedfurther

    studiesinComputerSciencetostartacareerasasoftwareprogrammer.Anthonysubsequentlyfoundapositioncompiling

    andanalysingusedvehiclevaluesforMead&McGrouther.AnthonylaterbecameakeyteammemberwithanInternational

    VehicleLeasingcompanyassessingriskandformulatingmaintenanceratesandresidualvaluesforvehiclesinoperationin

    SouthAfrica.In2004hejoinedKASMARTasadataanalyst,progressingtopartneranddirector.

    TodayAnthonyheadsupAnalysis,ReportingandSpecialProjectsfortheGroup.

    JuStin SWAnePoel (38)Client Service Director – KA SMART Operational Board

    Justin has been in the Market Research industry for 12 years and specialises in customer service research. After

    completinghisMarketingDiplomaat theNelsonMandelaMetropolitanUniversity (NMMU) in1994,Justinspent three

    yearsinnationalsales.From1997–2003Justinjoinedaninternationalfullservicemarketresearchcompanyasasenior

    marketingmanagerandwasbasedintheirPortElizabeth,UnitedKingdomandCapeTownoffices.Justinhasworkedwith

    someoftheworld’slargestcompaniesandindustriesthroughoutSouthAfrica,Africa,theUnitedKingdomandEurope

    developinguniquemethodologiestomeasureandincreasebrandawarenessandcustomerservicelevels.Justinjoined

    KASMARTin2005.

    Today Justin is a director on theOperational Board of KA SMART and is responsible for Client Service and Project

    Managementatalllevels.

  • 11

    AlAynne de vAntier (50)Director: Financial Control– KA SMART Operational Board

    Alaynnestartedheraccountingcareerwithmajorinternationalcreditcardcompanyandsincethenhasheldanumberof

    senioraccountingpositionsrangingfromimportanddistributionofindustrialmachinery,miningengineeringandmulti-group

    listedoperations.SinceKASMART’sinceptionshehasbeeninstrumentalinstructuringandcontrollingthecompany’s

    financesandensuringcomplianceandgoodgovernance.

    TodayAlaynneisadirectorontheOperationalBoardofKASMARTandisresponsibleforhighlevelfinancialreporting,

    financialperformanceanalysisandmanagementofthegroup’sconsolidatedaccounts.

    RGt sMARt exeCutIVe CoMMItteeDaytodayOperationsofthegroupareunderthemanagementofanExecutiveCommittee.ThiscommitteeconsistsofPaulDe

    Vantier,CliffReed,NealBruton,GraemeReid,GertGrundlingh,MarkGroch,AlaynneDeVantierandEvertonBowers.

    GrAeme reid (57)CHIEF OPERATING OFFICER RGT SMART

    Graemeisaresultsdrivenleaderandmanager.Inadditiontosignificantseniorgeneralmanagementexperiencecovering

    industriesasdiverseasretail,entertainmentandleisureandmotorhehasverystrongHumanResourcesandCoaching

    experience.DuringmostofhiscorporatecareerGraemehasoperatedasa“changeagent“andhasapersonalpassion

    towarddeveloping,assistingandguidingindividualsandtheirorganisationstowardachievingtheirgoalsandobjectives.

    GraemeisanaccreditedActionCOACHandhasvariousqualificationsincludingMDP,DPLR(UNISASBL)andaHenley

    ManagementCollegeMBAwhich focusedonthe futureof theRetailMotor Industry. Hisstrongdevelopmental focus,

    peoplesensitivemanagementskillscoupledwithanin-depthunderstandingandpassionforthemotorindustrypositions

    himideallytomanagetheRGTSteam’sdaytodayactivitiesasthegroupanditsteamcontinuestoevolveasafastgrowing

    corporatebusiness.

    mArK Groch (31)Chief Information Officer RGT SMART

    MarkhasworkedintheUK,EuropeandSouthAfricaintheInformationandDataSolutionenvironment.Fundamentally

    thework has been based aroundmarrying business and IT capabilities tomaximizeCRM, intelligence, and strategy.

    WhileworkingforAutomotive,Retail,FMCG,Telecoms,andPharmaceuticalclientsMarkhasfocusedonteamdelivery

    ofexceptionalclientdataandinformationsystemsthatsuittheneedsandobjectivesofclients.HisresponsibilityatRGT

    Smartisthemanagementandstrategyofinformationandtechnologies,whilemaintainingahighlevelofinputintoclient

    delivery.

    MarkobtainedhisHonoursDegreeinComputerScienceandInformationSystemsandamajorinEconomicsfromUPE

    in2000.

  • 12

    everton boWerS (40)Manager Systems Development

    EvertonBowershasworkedinITsince1993specialisinginsoftwaredevelopmentandITconsulting.Everton,aMicrosoft

    CertifiedProfessional,completedhisNationalDiplomaInformationTechnologyatPETechnikon(nowNMMU)in1992.He

    beganhisemploymentcareeratBonita,aFMCGcompany,wherehequicklyprogressedtoaseniorsoftwaredeveloper.

    DuringhistimeatBonitahewasresponsibleforallsystemsimplementationatvariousdepotsandsubsidiarycompanies

    andfurthergainedextensiveexperienceinwarehousing,financeandpayrollsystemsdevelopment.

    Evertonmoved out of the systems development arena and took up employment atNMMUwhere hewas involved in

    technicalsupportandendusersupport.Evertonreturnedtosystemsdevelopmentwhereforanumberofyearsheworked

    inaconsultingroledevelopingsoftwareandimplementingsoftwaresystemsforvariouscompanies,suchasPQAfrica,

    DimensionData,M-Web,NaspersandMindport(Hoofddorp,TheNetherlands).

    In2002EvertontookupapositionassystemsdeveloperatRGTandcurrentlyholdsthepositionofManagerSystems

    Developmentandisresponsibleforoverseeingthecompletesystemsdevelopmentlifecycleofallinternalandcustomer

    software.

  • 13

    boARd CoMMIttees And WoRKInG GRouPsAltXListingsrequirementsprovidefortheestablishmentofanAuditCommittee;RGTSMARThasgonemuchfurtherwithan

    IndependentRemunerationCommittee,IndependentTransformationCommitteeandGreenAgendaTeamasstandingitemson

    BoardMeetingagenda.

    IndePendent AudIt CoMMItteeDuringtheyearunderreviewthecompositionoftheauditcommitteeconsistedoftwonon-executivemembers,namelyAlfredDa

    CostaandJacquesMagliolo(chairman).ArepresentativefromtheDesignatedAdvisorattendedtheauditcommitteemeetingsin

    compliancewiththeAltXListingRequirements.KingIIIrecommendsthatthechairmanoftheBoardshouldnotbethechairman

    oftheauditcommittee;furthermoreKingIIIadvisesthattheauditcommitteesconsistofatleastthreeindependentnon-executive

    directors.Accordingly,Mr.CumeshanMoodliarwasappointedasanindependentnon-executivedirectorwitheffectfrom05May

    2010andMrTrevorHayterappointedindependentnon-executivedirectorwitheffectfrom03September2010whichtwonew

    directorsalsoservedasmembersontheauditcommittee.Mr.JMaglioloresignedasadirectoron31December2010andMr.

    TrevorHayterwasappointedaschairmanoftheauditcommittee.

    Theaudit committeemetfive timesduring theyear, andmeetsat least twicea year.Partnersof theexternal auditorare in

    attendanceatthemeetings.Themajorityofthemembersoftheauditandriskcommitteearefinanciallyliterate.TheBoardof

    DirectorsofRGTSMARThasunrestrictedaccesstothecommittee.

    The audit committeemandate provides for the reviewing of financial information, the effectiveness of the internal controls,

    assessmentofriskrelatingtothebusinessandindustry,accountingpolicies,thecodeofethics,complianceprocedures,audit

    feesandreportingthereontotheBoard.Theauditcommitteehasapproveditsresponsibilitiesintermsofthismandate.The

    auditcommitteeisalsoresponsibleforallriskmatters.

    IndePendent ReMuneRAtIon CoMMItteeARemunerationCommittee(Remcom)hasbeenestablishedbytheBoardasakeyelementofcorporategovernance.Theterms

    ofreferenceforthiscommitteeincludethedeterminationoftheframeworkforremunerationoftheChiefExecutiveOfficer,the

    ExecutiveDirectorsandotherseniormembersoftheexecutivemanagementteam.Remcomhavealsobeentaskedtomake

    recommendationstotheBoardregardingaremunerationpolicyinkeepingwiththeGroupstrategy,anexecutiveincentivebonus

    schemeandproposerulesandtheoperationofapossiblephantom-shareincentivescheme.

    Anon-bindingadvisoryvotehasbeen included intheNoticeofAnnualGeneralMeetingwhichvoteenablesshareholdersto

    expresstheirviewsontheremunerationpolicy.

    Onaregularbasis(atleastonceeverytwoyears)RemComwillreviewbenchmarkcompaniesandappropriatemarketinformation

    toensurethatsalariesandbenefitsareinlinewiththemarketandtheremunerationpolicy.

    TheRemcomcomprisesTrevorHayter,CumeshMoodliarandAlfredDaCosta–allindependentnon-executivedirectors.

  • 14

    tRAnsFoRMAtIon CoMMItteeIn2011theBEEinitiative,currentlycapablymanagedbyAnthonyCalcutt,willbeexpandedtoincludeasupportingadvisory

    committeeofkeyemployeestocontributeintheexecutionofBEEandEmploymentEquityplanning.

    KASmartisaimingtoreplacetheircurrentLevel2BEEcertificatewithnolessthanaLevel3fortheyearendingFebruary2011.

    Steps taken toachieve this include the trainingof ITstaffonMicrosoftCertifiedcourseswhichnotonly improves theskills

    requiredfortheirspecificjobfunctionbutwillalsogotowardssupportingthegroupsMicrosoftCertifiedPartnerstatus.Socio-

    EconomictargetswillbemetthisyearwiththeawardingofaKASmartMarketingBursarytoaqualifyingpostgraduatefull

    timestudentstudyingattheNelsonMandelMetropolitanUniversity(NMMU).ThishasbeensetupwiththehelpoftheNMMU

    FinancialAidOfficerandhasbeenawarded.

    RGTaresimilarlyaimingtoimprovetheircurrentLevel8BEEcertificatetoaLevel4throughvariousinternalSkillsDevelopment

    initiativesaswellasbyusingsuppliersthatareBEEcertified.TheSocio-Economictargetwillbeachievedbyhavingselected

    Oosterlandasabeneficiarywhoarereceivingafixedmonthlyfinancialdonation.OosterlandYouthCentresituatedinDespatch

    since1980,accommodates120childrenplacedintheircarebytheChildren’sCourt.Thesearechildrenwhoareinneedofcare

    andincludethosethataredestitute,orphaned,abused,orneglected.

    ThecurrentRGTSmart’sLevel4BEEcertificatewillimproveafterfinalconsolidationandassessment.

    OntheEmploymentEquityfronttheCompanypromotesaculturethatprovidesallemployeeswithopportunitiestoadvance

    totheiroptimallevelsofcareerdevelopment.TheCompanyencouragesparticipationintheownershipofRGTSMARTbyits

    employeesthroughtheplacingofsharesofthepublicofferwithstaff.

    RGTSupholdsandsupports theobjectivesof theEmploymentEquityActand intends implementingvarious initiatives that

    provideopportunitiesforalllevelsofstaffwithinitsvariousdevelopmentsastheybecomeestablishedandwillseektoposition

    itselfasanemployerofchoice,whilstatthesametimeenhancingitsparticipationinmakingSouthAfricamoreinternationally

    competitive.Employmentpoliciesaredesignedtoprovideequalopportunities,withoutdiscrimination,toallemployees.

    GReen AGendATheBoardhasaGreenAgendaasastandardagendaitematitsBoardmeetingsandpursuanttoapresentationonitsGreen

    Agenda, theboardhasassigned responsibility tooversee thesechangesand the implementationof thegreenpolicy toan

    individualwithineachoperatingsubsidiary. These individualswillsetperformancetargetsonsustainability in linewithRGT

    SMART’sgreenpolicy.

    Beingafocusingondatamanagementandenhancement,RGTSrecognisesthatitsdirectenvironmentalimpactsareassociated

    primarilywiththeoperationoftheofficeandITinfrastructure.Systemsaimedatreducingresourceconsumptionovertimeare

    inplaceandtheCompanyiscontinuouslyexploringwaysinwhichtoreducepaper,energyandwaterusage.RGTSwillbe

    implementingthejourneytowards“CarbonNeutral”certificationduring2011.

    It GoVeRnAnCeTheRGTSmartbusinessmodelisheavilydependentonInformationTechnology.Thisindustryspaceisaconstantlychanging

    environmentandRGTSmart realises the importanceof focusingonstayingabreastof thisdynamicandchallengingsector.

    RGTSmarthasbegunensuringthatITgovernanceisfrontofmindandthereforealigningITinvestmentswiththecorebusiness

    direction.Bycontinuallychallengingandunderstandingthedirectionofthebusiness;theshapeandinvestmentofITisassured

    tobecomplementary.AsRGTSmartstartstodeveloptheITgovernanceapproach,soitwillenablethebusinesstodelivermore

    effectivelyandefficientlywiththemarketsandclientsrequirements.

  • 15

    stRAteGIC objeCtIVesInJanuary2011RGTSheldthefirstofwhatwillbecomeanannualdiscipline–astrategicplanningandstrategyreviewsession.

    Theentireboardandselectedseniormembersofthemanagementteamparticipated.Primaryobjectiveswereidentifiedina

    numberofkeyareas:

    Financial:Thefocuswillbeonsustainablegrowthandbecausethiswillrequirere-investmentinthemediumterm,conservative,

    measured and reasonable levels of profitability are expected. In 2011 RGTSwill develop incentives linked to growth and

    identifiedKPI’sforallemployeesandexploretheintroductionofperformanceincentivesforseniorstaff.Securinganinvestor

    ofreferencetoacquireasignificantstakeinthebusiness,therebyraisingadditionalworkingcapitalwasconsideredapriority.

    Marketing:RGTSwill focusasmuchonPublicRelationsas InvestorRelations in2011. Thecompanyprofilewillberaised

    significantly.Anumberofimportantinitiativesareplanned:RGTSMARTwillhaveasignificantpresenceattheJohannesburg

    InternationalMotorShow2011,asocialmedialaunch,quarterlynewsletterandDr.NealBrutonwillbehostingaregularbriefing

    withkeymediaandindustryleaders.TheRGTcompanylogohasbeenredesignedandindividualbrandingforallproductsand

    servicesinlinewithcorporatebrandingwillbeimplemented.

    StaffDevelopmentandSuccessionPlanning:Toensurecontinuityandstabilitystaffandmanagersinallcriticalpositionswill

    havestructuredbackupandsupport.Inordertoproperlyresourcesustainedgrowthinalloftheoperationalareasanumberof

    keyvacancieshavebeenidentifiedforrecruitment,inadditionlongerrangedevelopmentplanningforseniorexecutivepositions

    willfocusonensuringcontinuity.2011willalsoseeformalgradingandbenchmarkingofallpositionsandstaffremunerationand

    development,includingtrainingwillbeinformedbythisprocess.

    OrganisationalStructure:In2011RGTandKASMARTwillberestructuredasoneoperationalunit.Thiswillenabletheteamto

    maximizesynergiesandfullyintegratethedifferentcompanycultures.Co-locationinonebuildingisakeyobjective.Individual

    profitandcostcentersfocusedonkeyaspectsofthebusinesswillbeestablishedtoempowerandincentivisemanagers.

    Environmental:RGTSwilltakealeadershippositioninenvironmentalawarenessandaction.Beginningwithformal“carbon

    neutral”certificationin2011arangeofappropriatelyprofiledinitiativeswillbeparticipatedin.

    RGTSMART

    Marketing & Sales

    Back Office Support

    Finance & Admin

    Information Solutions Infrastructure

    Information Solutions Development

    NAAMSA & SAAMA

    Service Quality Systems

    Analysis & Research

    RGT Training Academy

  • 16

    FInAnCIAL PeRFoRMAnCe hIGhLIGhtsFinancialresultsarepresentedfullywithinthisAnnualReportbuthighlightsfortheperiodMarch2010toFebruary2011,RGTS’s

    firstyearinthelistedenvironmentareasfollows:

    Overview:

    • Revenueisupby8.3%

    • Totalcostsareupby5.2%

    • Headlineearningsupby33.4%andHEPSupby19.2%

    • Proceedsfromlistingweremainlyusedtorepayborrowingsandsettlelistingcosts.Thegroupreflectedapositivecash

    flowofR1.47mintheperiodunderreview.

    Feb2011 Feb2010

    Revenue 27703937 25583662 8.3%

    OtherIncome 117953 3404 3365.1%

    Totalcosts 23066083 21928440 5.2%

    ProfitBeforeTax 4755807 3658626 30.0%

    ProfitafterTax 3306466 941530 251.2%

    HeadlineEarnings 3275476 2455733 33.4%

    HeadlineEarningsperShare(HEPS) 0.8287 0.6950 19.2%

  • 17

  • 18

    viSionTobeacknowledgedworld-wideas the leadingauthorityprovidingactionable

    business intelligence, decision support and associated value-added services

    coveringallaspectsofindustry.

    miSSionProvidinganever-expandingrangeofproductandservicestailoredtotheneeds

    ofourclients,expandingourspreadandreachacrossallaspectsofindustryby

    leveragingtheexistingassets:

    • Databases,

    • Analysis&ReportingSystems,

    • AcknowledgedExpertise,and

    • ClientRelationships.

  • 19

    vAlueSBuildingtruewealthisaboutconsistenthonestyandintegrity.Therearenoshort-

    cuts;transparency,goodcorporategovernanceandcompliancearethekeys.

    Profitabilityisparamount,butnotonlytobenefittheshareholders,beingprofitable

    enablesustoinvestinourpeopleandourtechnology–itwillenableustoachieve

    ourVision.

    Asindividualsandasagroupwearetenaciousandaredriventosucceedandwe

    alwaysdeliveronourpromises.

    Weareacaringcompany–sensitivetotheneedsofouremployees.RGTSMART

    andallitssubsidiariesarecommittedtotheongoingdevelopmentofourpeopleand

    theircareers. Ourpeoplewillbemotivatedandexcitedbyopportunitiestoshow-

    casetheirtalentsandshine.

    WehavesinceresupportforSouthAfrica’stransformationagenda,notbecausewe

    areforcedtobylegislationbutbecausewebelieveintheobjectivesandimpacton

    societyandourcountry.

  • 20

    ChAIRMAn’s stAteMent

    AsChairmanoftheBoardofRGTSmart,Ihavebeenfortunatetohavebeencloselyinvolvedwiththecompanysincethe

    inceptionofthebusiness.Thefoundersoftwoverydifferent,buthugelycomplimentarybusiness,determinedthattheir

    potentialtogetherwasfargreaterthantheirdestiniesapartandIwasinvitedtoassistinthisexcitinganddynamicventure.

    It’sbeenafascinatingjourneythatIcontinuetobeproudlyassociatedwithespeciallyduringthisdynamiceconomicand

    politicalenvironmentinwhichthebusinessoperates.

    Thelastfinancialyearhasbeencharacterisedwitheconomicuncertaintyandburstsofrecoverytotheglobaleconomic

    system.AlthoughSouthAfricahasexperiencedagooddegreeofpositivesentimentdrivenbyinfrastrastructureandpublic

    expenditureresultingfromthehostingofFIFA’sSoccerWorldCup2010,astrongcurrencyandaresilientstockmarket,

    bothcorporateandhouseholdexpenditureremainscautious. RGTSmartMarket IntelligenceLimitedoperates largely

    intheAutomotiveIndustryandalthoughthisindustryhasexperiencedasignificantrecoveryweremaincautiousasour

    clients’spendingandserviceneedsareindicativeofthisimpactandpotentialforgrowthofalowbase.

    ThefinancialresultspresentedinthisAnnualReportrepresentRGTSMARTMarketIntelligenceLimited’smaidenresultsas

    alistedcompanyandinspiteofgoingtomarketattheheightoftheglobalfinancialcrisisthecompanyhas,inmyopinion,

    performedadmirably.

    Shareholderswillbepleasedthatthecompanyhasbeenveryfortunatetoassembleaboardcomprisedofexperienced,

    competentandvalues-baseddirectors.ItgivesmegreatpleasuretoextendaspecialwelcomeSybrand“Brand”Pretorius,

    TrevorHayterandCumeshMoodliartothegroupboard,allofwhomoffertremendousinsight,abreadthofexperienceand

    focusthatwillenhancenotonlyRGTSMART’scredibilitybutalsosupporttheexecutiveteamsinachievingtheirgoals.

    Fromtheoutset thePaulDeVantier (ChiefExecutiveOfficer),hasmadeasincerecommitment topropergovernance,

    transparencyandcomplianceandasanindependentnon-executivechaironeofmyprimaryroleshasbeentoguideand

    sustainthiscommitmentandI’mpleasedtoreportthatithasbeenapleasuretodosowiththisteam.TheRGTSMART

    executivethink,actandbehavewithamaturitythatbeliesthecompany’ssizeandexperienceinthelistedenvironment

    anditisatestamenttoPaul’scommitmenttoinvolvequalifiedandexperiencednon-executiveswhoaddgreatvalueto

    thecompany.

    Broad-basedBlackEconomicEmpowermentisastandingitemonRGTBoardagendaandgoodprogresshasbeenmade.

    ThelatestBEEscorecardstobeissuedthisyearwillseeRGTimprovefromalevel8in2010toalevel4(100%contributor)

    in2011andweexpectKASMARTtoachievealevel3certificatein2012.ThecommitmenttoB-BBEEgoesmuchfurther

    however;atgrouplevelaninternalteamguidesandadvisesmanagementonvariousBEE,strategiesandinitiativeswith

    progressbeingmonitoredmonthlybytheexecutive.

    RiskManagementdisciplinestooarewellestablishedwithformalRiskReviewstakingplaceeverymonthatanoperational

    levelandquarterly,atastrategiclevel.

    Lookingforward,theentrepreneurialflairthatcharacterisedtheoriginalbusinessescontinuestoflourishandtheassociated

    drivewillserveallthestakeholderswellasRGTSMARTgrowsfromstrengthtostrength.Thecompanyoperatesinafast

    growingsector–providing intelligencebaseddecisionsupportservicesand iswellpositionedwithuniquetechnology,

    superiorsystemsandaprofessionalteam.

    Thecompanyisprofitable,cashgenerativeandthefinancialfundamentalsaresound.Theboardwillcontinuetofocus

    onthestrategicopportunitiestofasttrackgrowthandleveragetheresourcesthatthecompanyhasbuiltupoverthelast

    3years.

    Lastly,Iwouldliketoextendmysinceregratitudetoallourinvestors,clientsandbusinesspartners,businessassociations,

    suppliersandemployeeswhosepositivesupportandinvolvementarekeytotheongoingsuccessofRGTSMART.

    AlfredDaCosta

    Chairman

  • 21

    Ceo’s ReVIeW

    BackinJune2008RGTSMARTMarketIntelligenceLimitedwasformedtoacquireRepublicComputerServices(Pty)Ltd

    (RGT)andKASMARTManagementConsultants(Pty)LtdwiththeexpresspurposeoflistingtheGrouponAltX.Wespent

    sometimeconsolidatingoperationsand“corporatising”twosuccessfulfamilyownedbusinessesbeforerealisingourfirst

    objective–thelisting–onApril142010.Thishasbeenanextremelybusyyearwithsignificantprogressbeingmadeon

    manyfronts.

    Combiningdifferentcorporateculturesischallengingatthebestoftimesandinspiteofkeepingfocusongrowingand

    securingthebusiness,makingsubstantialstructuralandoperationalchangesandintroducingarangeofnewdisciplines

    theteamhasgelledtogetherratherwellandRGTSMARTistodaystronglypositionedgoingforward.

    finAnciAl overvieW

    Inspiteoftheenergyabsorbedbyrestructuring,processimprovement,compliance,governanceandreportingthecompany

    hasperformedwellandwearepleasedwiththeresultsachievedinthisourfirstyearinthelistedenvironment.

    For2010/11revenueimprovedtoR27.7million(upby8.3%)whiletotalcostsonlyincreasedby5.2%.WhileHeadline

    earningsareupby33.4%andHEPSupby19.2%wehavetoacknowledgethatthisisaflatteringcomparisonbecause

    thecomparativefiguresareimpactedbylistingcostsinbothyearsandimpairmentandsharebasedpaymentsintheprior

    year.

    NonethelessprofitaftertaxofjustunderR3.3minabsolutetermscanbeconsideredasatisfactoryperformance.

    Key initiAtiveS

    Weembarkedonanumberof initiativesthisyear. Itwasdeterminedthatthetwooperatingsubsidiaries(RGTandKA

    SMART)would benefit greatly by amerged cross-company organisational structure that allowed for better sharing of

    resources,managementandskills.Theplanalsoplacesownershipofoperationalperformanceondivisionalunitmanagers,

    makingforamorecommitted,moreinvolvedteamgearedforgrowth.Goingforwardincomewillbederivedfromfour

    operationalunits:

    • NAAMSA&SAAMA:focusedonRGTstraditionalcorebusinessofprovidingonlinestatisticalservicestothemotorand

    agriculturalmachinerybusinesses.

    • ServiceQualitySystems,(SQS&CSI):managingtheSQSandCSIcomponentsoftheBusiness.

    • Research, Analysis and Special Projects: this unit handles the value added consulting, advanced analysis and

    variousad-hocprojects.TheunitalsohousestheRGTSMARTInnovationUnitresponsiblefordrivingnewproduct

    developmentatRGTSMART.

    • RGTAcademy:theRGTAcademyisfocusedondeliveringagrowingsuiteoftrainingsolutionsforourclients.

    Theincomeunitswillbesupportedbyfoursupportdivisions:

    • InformationSolutions:thisunit,dividedintotwosections;Infrastructure,responsiblefortheinstalledhardwareand

    softwaresystemsandDevelopment,responsibleforsystemsdevelopmentandsupport,providestheITplatformand

    backboneoftheRGTSMARTorganisation.

    • MarketingandSales:providinggroup-widemarketingandsalessupport.

    • BackOffice:theBackOfficefunctionsupportingdaytodayadministrationandhousekeeping.

    • Finance&Administration:theall-importantaccountingandfinancialcontrolunitwhichwillmanageandreporton

    eachoperationalunit’sfinancialperformanceandproducethecombinedmanagementaccounts.

    Ibelievethatvastlyimprovedproductivityandefficiencywillresultfromthisnewoperationalstructure.

  • 22

    BecauseRGTisawell-establishedmaturebusinesswithmanyofitsproductsnearingsaturationnewproductdevelopment

    isthekeytoacceleratedgrowth.Thereisunlimitedpotentialtodevelopandlaunchnewproductsandinnovationsandre-

    vampsomeexistingones.Tomanageanddrivethisprocess,anInnovationUnitwasestablishedthisyear.TheInnovation

    Unitwillevaluatenewproductconceptsandonceassessedviabletheunitwillensureimplementationofthedevelopment

    andmarketingoftheseinitiatives.Alreadyit’shavinganimpact:

    • NewAutoMSA:RGT’sMarketSegmentAnalyser(AutoMSA),thethirdbiggestrevenuegeneratorforthecompanyhas

    becomealittledated.ThenewonlineversionisbeingpilotedwithmajorclientinstallationsduringMayandJune2011

    withafullscalelaunchscheduledforJuly.

    • PartsPricingSystem:WithdatafrommultiplesourcesincludingtheRGTNAAMSAsystemstheteamisdeveloping

    anonlinecomparativepartspricingsystem.Weknowthereisdemandforthisserviceandexpectthenewsystemto

    attractasignificantnumberofsubscribers.

    • PublicAccessAutoSpecs:FormanyyearsRGThasprovidedmostmajorautomotivemediawithasystemunderpinning

    comparativevehiclespecificationsegments to their respectiveWebSites. RGTwillbedevelopingourownPublic

    Accesswebsiteprovidingconsumerswithstate-of-the-artcomparativecapability.Thebusinessmodelwillrelyon

    intelligentinteractiveadvertisingonthewebsite.ThiswillforthefirsttimeprovideRGTSMARTwitha“publicface”.

    • AutoForecast:AfollowupmodulefortheNewAutoMSAproductwillincludeasophisticatedmarketforecastingtool.

    • AutoGreenFleet:TakingadvantageofthecurrenttopicalfocusonGreenIssues–andinparticulartheCO2emissions

    taxAutoGreenFleet has been developed in partnershipwithMobiltas to provide fleet userswithmonth-by-month

    accuratemeasurementandtrackingofthecarbonfootprintofeveryvehicleintheirfleets–thiswillallowfordriver

    efficiencymanagementandfeedneatlyintocarbonoffsetactivity.AdditionallyRGTSisalsoevaluatingtheintroduction

    ofapublicaccessportalforthemaninthestreettomeasurehisimpactontheenvironment.

    TheKASMARTSQSproductstillhasenormousgrowthpotentialandthefocusherewillbetocontinueexpansioninto

    othersegmentsandwidermarketsthatbeganduring2010.AnumberofopportunitieswithMotorDealernetworksand

    theFastFitindustriesarecurrentlybeingpursued.

    ItisalsologicaltoleverageouracknowledgedexpertiseintheMotorIndustryasmuchaspossible,in2010thefocuswas

    onensuringstabilityandcontinuityandstrengtheningalreadystrongtieswithindustrybodiessuchasNAAMSA,NADA,

    RMI,SAAMA,SAMBRAandNAACAManddirectlywiththemanufacturers,importersanddealers.

    RGTSMARTisinvestingheavilyindramaticallyimprovedsoftwareandhardwareinfrastructure.ThenewRGTBI(Business

    Intelligence)Engine–indevelopmentformanymonthsnow–willtakeoverfromlegacymainframesystemsbymid-year

    andacompleteupdateofthehardwareplatformtotakeadvantageofthelatesttechnologyiscurrentlybeingdeployed.

    ImportantlytheBIEnginehasbeendesignedtobeindustryneutralandRGTisnowcapable,withoutfurtherdevelopment,

    toincorporatemarketdatarelatingtoanyindustryandanymarket,openinguparangeofexpansionpossibilitiestobe

    exploredinthefuture.

    develoPinG And GroWinG the teAm

    There isnodoubt thatsustainedgrowth forourcompany isgoing tocomefromdevelopingourpeopleandRGTand

    KASMARTwillcontinueinvestmentinthisarea.ForthedevelopersandinformationsolutionssupportteamstheMicrosoft

    Certified trainingprogramsarebeingpromotedandsuccessfulcompletionofcourses is rewardeddirectly. Training is

    encouragedandrewarded.

    Evenwiththisgrowthhasbeenconstrainedbysimplynothavingenoughtimetogettoalltheopportunitiesandprovide

    forthedemandandsothereisnodoubtthatbringingnewtalentonboardmustbeapriorityinthenextyearortwo;it’san

    investmentthatwillpayoffinthemediumterm.

  • 23

    leGiSlAtive environment

    We’ve been very aware of the developing legislative environment and the potential impact on our current and future

    business.Legalandbusinessadvisorshavekeptusabreastofoverarchingdevelopmentssuchasthenewcompanies

    actandRGTSiswellaheadofthecurveonadaptingtothesechanges.Therehasbeenotherimportantlegislationthat

    we’vebeenacutelyawareof;TheConsumerProtectionAct(CPA)hashadsignificantimpact–moresoonourclients–

    andwe’veadaptedallcontractstoensurecompletecompliance.TheProtectionofPersonalInformation(POPI)Billonce

    enactedwillalsoaffectaspectsofRGTandKASMARTbusinessrelationshipsandagainweareaheadofthecurvein

    adoptingprocessesandpracticesthattakeaccountofprovisionswhichmayimpactonourbusiness.TheCompetitions

    ActtooisimportantandRGTSthoroughlyresearchesallaspectsoftheseandassociatedlawstoensurethatweandour

    clientsareneveratrisk.

    APPreciAtion

    TheExecutiveDirectors,Dr.NealBruton,CliffReedandIareproudtoworkwithaBoardofDirectorsthatwouldbetheenvy

    ofmanymuchlargerenterprises,andwhileaBoardofthiscalibermayseemlikesomethingofanover-killforabusiness

    assmallasRGTS;it’snotourintentiontostaysmall.TheRGTSnon-executiveshavenotbeenpassiveeither–theyare

    involvedandengaged–andIhavepersonallygrownasamanagerandbusinessmanthroughtheirsupportandinteraction.

    Thisreviewismyannualopportunitytopubliclyexpressappreciationandthanksfortheirsupportandguidancethrough

    theyear.

    Ourdesignatedadvisors,ArcayMoelaandinparticularMicheleKrastanov(DA)andJulieBoel(SecretarialServices)have

    beenoutstandingintheirsupport,assistanceanddedicationthathasmadeuslookgood.

    Last,andbynomeansleast,it’simportanttorecogniseandthankthemanagementandstaffatRGTandKASMARTfor

    theirhardworkandcommitmentinbuildingRGTS.

    ThislastyearhasbeenagreatprivilegeandahugeeducationformeandIamlookingforwardtothenextfewyearswith

    thisteam.

    PaulBDeVantier

    ChiefExecutiveOfficer

  • 24

    InteGRAted RePoRt - GoVeRnAnCeIntegrated Report As At 28 February 2011

    TheBoardofDirectorsisfirmlycommittedtopromotingcorporategovernanceandhasimplementedtherecommendationsas

    containedinthesecondKingReportonCorporateGovernanceforSouthAfrica2002(“KingII”)andKingIIIwhereappropriate.

    Inaddition,therequirementsofTheCompaniesAct,2008astheyrelatetocorporategovernanceandtotheCompanyhave

    beenconsidered.TheBoardhascontinuedimplementingvariousaspectsofcompliancewithKingIIIduringtheyearasmore

    fullydetailedbelow.

    1. comPoSition of the boArd

    Atthedateofthisreport,theboardconsistedofsevenmembers,fourofwhichareindependentnon-executivedirectors.

    In linewith the introduction of King III, the board ofRGTSMARTdecided to restructure the board. Accordingly, four

    of theexecutivedirectors resigned fromtheCompany’sboardandremainasdirectorson theboardsof theoperating

    subsidiaries.Furthermore, theRGTSMARTboardappointed threeadditional independentnon-executivedirectorsand

    oneadditionalnon-executivedirector.TheChairmanoftheboardisnon-executiveandindependent.Thenon-executive

    directorsareofsufficientcalibrefortheirviewstocarrysignificantweightintheBoard’sdecisions.TheBoardmeetingsare

    attendedbyrepresentativesfromtheCompany’sDesignatedAdvisorinaccordancewithJSEListingsRequirementsfor

    companieslistedontheAlternativeExchange(“AltX”).

    ThedirectorsoftheCompanyaresetoutonpages35oftheAnnualReport.

    2. indePendence of the boArd

    Therolesofchairmanandchiefexecutiveofficerareseparated.TheBoardischairedbyanon-executive,independent

    director,MrAlfredAnthonyDaCostaduringtheyearunderreviewandMrPaulDeVantieristheCompany’schiefexecutive

    officer.Thenon-executivedirectorsarenotappointedunderservicecontractsandtheirremuneration(seepage70)isnot

    tiedtotheGroup’sfinancialperformance.

    3. APPointment And re-election of the boArd

    Anymemberoftheboardcannominateanewappointmenttotheboard,whichwillbeconsideredataboardmeeting.

    Thenominateddirector’sexpertiseandexperiencewillbeconsideredbytheboardaswellasanyneedsoftheboardin

    consideringsuchappointment.InaccordancewithAltXListingsRequirementsanominationcommitteeisnotrequiredand

    thesizeoftheCompanydoesnotwarranttheestablishmentofanominationcommittee.

    4. role And function of the boArd

    ThearticlesofassociationoftheCompanyarethecharterwhichgovernsthedirectors’roleandresponsibilities.TheBoard

    retainsfull,effectivecontrolovertheGroup,providesstrategicdirectionanddelegatescertainpowerstomanagement.

    Theday-to-daymanagementoftheGroupisvestedintheexecutivedirectors.

    TheBoarddeterminestheCompany’spurposeandvalues,ensuresthattheGroupcomplieswithcodesofsoundbusiness

    practiceandhasunrestrictedrightofaccesstoallCompanyinformation,records,documentsandpropertyandindependent

    legaladvicewhenrequired.

    TheDirectorsrecognisethattheyareresponsiblefortheGroup’ssystemoffinancialandinternalcontrols.Theexecutive

    directorsareresponsibleforidentifying,analysing,reportingandmanagingGroupriskwhichformspartoftheireveryday

    functions.Theboardisresponsibleforrelationswithstakeholders,aswellasbeingaccountabletothemfortheperformance

    of theCompany, and reporting thereon in a timely and transparentmanner. The board is responsible for presenting

    abalancedandunderstandableassessmentof theCompany’sfinancialpositionwith respect toall financialandprice

    sensitivereportsontheCompany.

    InaccordancewithAltXListingsRequirements, thedirectorsofRGTSMARTarerequiredtoattenda4-day,Directors’

    InductionProgram.Alltheexecutiveandnon-executivedirectors,whererequired,haveattendedthiscourse.

  • 25

    5. boArd committeeS

    AltXListingsRequirementsonlyprovidefortheestablishmentofanauditcommittee.Theauditcommitteeisalsoresponsible

    forallriskmatters.ThiscommitteereportstotheBoardofdirectors.

    5.1 Audit committee

    Duringtheyearunderreviewthecompositionoftheauditcommitteeconsistedoftwonon-executivemembers,namely

    Alfred Da Costa and Jacques Magliolo (chairman). A representative from the Designated Advisor attended the audit

    committeemeetingsincompliancewiththeAltXListingRequirements.KingIIIrecommendsthatthechairmanoftheBoard

    shouldnotbethechairmanoftheauditcommittee;furthermoreKingIIIadvisesthattheauditcommitteesconsistofatleast

    threeindependentnon-executivedirectors.Accordingly,MrCumeshanMoodliarwasappointedasanindependentnon-

    executivedirectorwitheffectfrom05May2010andMrTrevorHayterappointedindependentnon-executivedirectorwith

    effectfrom03September2010whichtwonewdirectorsalsoservedasmembersontheauditcommittee.MrJMagliolo

    resignedasadirectoron31December2010andMrTrevorHayterwasappointedaschairmanoftheauditcommittee.

    Theauditcommitteemetfivetimesduringtheyear,andmeetsatleasttwiceayear.Partnersoftheexternalauditorarein

    attendanceatthemeetings.Themajorityofthemembersoftheauditandriskcommitteearefinanciallyliterate.TheBoard

    ofDirectorsofRGTSMARThasunrestrictedaccesstothecommittee.

    Theauditcommitteemandateprovidesforthereviewingoffinancialinformation,theeffectivenessoftheinternalcontrols,

    assessmentofriskrelatingtothebusinessandindustry,accountingpolicies,thecodeofethics,complianceprocedures,audit

    feesandreportingthereontotheBoard.Theauditcommitteehasapproveditsresponsibilitiesintermsofthismandate.

    6. boArd And committee meetinGS And AttendAnce thereof

    TheBoardmeetsonaregularbasiswherepossible,butataminimumeverythreemonths.Thedirectorsareproperly

    briefedinrespectofspecialbusinesspriortoBoardmeetingsandinformationistimeouslyprovidedtoenablethemtogive

    fullconsiderationtoalltheissuesbeingdealtwith.Thedirectorsdomakefurtherenquirieswherenecessary.

    Fiveboardmeetingswereheldduringthefinancialyearended28February2011andoneaftertheyearenduntilthedate

    ofthisreport.Fiveauditcommitteemeetingshavebeenheldduringtheyearandoneafteryearend.Minutesarekeptof

    allBoardandcommitteemeetings.

    Theattendancesof thedirectorsasat28February2011 for theyearunder review, taking intoaccount theirdatesof

    appointmentand/orresignation,wereasfollows:

    % of audit risk committee meet-

    ings attended

    Number of meetings

    attended (5)

    - -

    100% 5/5

    - -

    - -

    100% 4/4

    100% 2/2

    - -

    100% 4/4

    - -

    - -

    - -

    - -

    Director/ committeemember

    % of Board meetings attended

    Number of meetings

    attended (5)

    PBDeVantier 100% 5/5

    AADaCosta 100% 5/5

    NSBruton 100% 5/5

    CWReed 100% 5/5

    CJMoodliar** 100% 4/4

    TBHayter^ 100% 2/2

    SGPretorius~ - -

    JMagliolo* 100% 4/4

    MKruger# 0% 0/1

    AWCalcutt# 100% 1/1

    GJGrundlingh# 100% 1/1

    HCoetzee# 100% 1/1

    ** appointed 05 May 2010 ^ appointed 03 September 2010

    # resigned on 29 April 2010* resigned on 31 December 2010

    ~ appointed 01 March 2011

    Alldirectors,committeemembersandchairmanareencouragedtoattendtheannualgeneralmeetingoftheCompany.The

    auditorsarerequiredtoattendtheannualgeneralmeetingincompliancewiththeCorporateAmendmentsAct,published

    on14December2007.

  • 26

    7. intereStS of directorS And officerS

    Theregisterofinterestsofdirectorsincontracts,isavailabletomembersofthepubliconrequest.

    Theinterests(directandindirect)ofdirectorsandofficersintheCompany’ssecuritiesasat28February2011areshown

    inthetablebelow:

    Intermsofacirculartoshareholdersdated23December2010,theCompany’ssubsidiary,RGT,repurchased37781700

    ordinarysharesfromTheKrugerPrimaryTrustwhichtrustisheldbyMrMartinKrugerwhowasapreviousdirectorofthe

    Company.Thespecificrepurchasefromarelatedpartywasapprovedbyshareholdersingeneralmeetingon01February

    2011.

    Thefollowingchangestookplacetothedirectors’interestsinthesharecapitaloftheCompanybetween28February2011

    andthedateofpostingofthisannualreportduetoachangeincontrolwhichwasagreedinasubscriptionagreement

    betweenRGTSMARTandH.LHallsandSonsInvestments(Proprietary)Limited(“Halls”)wherebyHallswouldacquireup

    to43%intheCompany’ssharecapitalthroughasubscriptionofnewsharesaswellastheacquisitionofthebelowshares

    fromcertaindirectors.

    8. comPAny SecretAry

    Alldirectorshaveaccess to theadviceandservicesofArcayClientSupport (Pty)Ltd (“ACS”),which fulfils the roleof

    companysecretary.TheBoardisoftheopinionthatthemanagementofACShastherequisiteattributes,experienceand

    qualificationstofulfilitscommitmentseffectively.ACSperformsthecompanysecretarialdutiesforRGTSMART.

    Shares held Beneficially Held

    Direct Indirect

    PBDeVantier - 100392205

    NSBruton - 103751168

    CWReed 1100000 10600000

    JMagliolo* 2700000 -

    CJMoodliar** - -

    TBHayter^ - -

    SGPretorius~ - -

    MKruger# - 74807352

    AWCalcutt# - 22736000

    GJGrundlingh# 12223077 -

    TOTAL 16023077 312286725

    Total Shares Percentage

    100392205 22.90%

    103751168 23.70%

    11700000 2.70%

    2700000 0.60%

    - -

    - -

    - -

    74807352 17.09%

    22736000 5.20%

    12223077 2.80%

    328309802 74.99%

    ** appointed 05 May 2010 ^ appointed 03 September 2010

    # resigned on 29 April 2010* resigned on 31 December 2010

    ~ appointed 01 March 2011

    Name of director/subsidiary directors Number of shares agreed to be sold

    DeVantier 15000000

    Bruton 20000000

    Calcutt(subsidiarydirector) 3500000

    Grundlingh(subsidiarydirector) 2223076

    Total 40723076

  • 27

    9. eXternAl AuditorS And Audit

    The auditors of theGroup areMazars.Mazars performs an independent and objective audit on theGroup’s financial

    statements,whichincludestheholdingcompanyandsubsidiaries.ThestatementsarepreparedintermsoftheInternational

    FinancialReportingStandards(“IFRS”).Interimreportsarenotaudited.Theauditcommitteereviewstheauditfeesforthe

    audit.Theauditorshaveunrestrictedaccesstotheauditcommitteeandareinvitedtoallauditcommitteemeetings.The

    re-appointmentoftheauditorsorappointmentofnewauditorsisreviewedbytheauditcommittee.

    Theauditorsdonotperformanynon-auditservices.

    See accounting and internal controls for the directors’ responsibility and role in respect of the audit and accounting

    records.

    10. AccountinG And internAl controlS

    TheBoardhasestablishedcontrolsandprocedurestoensuretheaccuracyandintegrityoftheaccountingrecordsand

    monitorstheGroup’sbusinessesandtheirperformance.Thecontrolsaredesignedtoprovidereasonableassurancethat

    assetsaresafeguardedfromlossorunauthoriseduseandthatthefinancialrecordsmayberelieduponformaintaining

    accountabilityforassetsandliabilitiesandpreparingthefinancialstatements.Thestatementofdirectors’responsibilityis

    setoutonpage34.

    11. internAl Audit

    Giventhesizeandnatureofbusinessofthegroup,thereisnointernalauditprocess.

    12. non-finAnciAl mAtterS

    RGTSMARTsubscribestothehighestethicalstandardsandbehaviourintheconductofitsbusinessandrelatedactivities,

    andrequirestotalhonestyandintegrityfromitsdirectorsandemployees.RGTSMARTexpectsitsshareholders,suppliers

    andpartnerstosubscribetothesamehighethicalstandards.

    13. communicAtionS With StAKeholderS

    TheGroupiscommittedtoongoingandeffectivecommunicationwithstakeholders.Itsubscribestoapolicyofopenand

    timeouscommunicationinlinewithJSELimitedguidelines,soundcorporategovernanceandmanagesthesethroughits

    investorrelationsprogramme.

    14. SuStAinAbility rePortinG And Green AGendA

    TheGroupiscommittedtohighmoral,ethicalandlegalstandardsandexpectsallrepresentativesoftheGrouptoactin

    accordancewiththehigheststandardsofpersonalandprofessionalintegrityinallaspectsoftheiractivitiesandtocomply

    withallapplicablelaws,regulationsandtheGroup’spolicies.

    TheBoardbelievesthattheGrouphasadheredtotheethicalstandardsduringtheyearunderreview.Theoverallwell-being

    ofouremployeesisregardedasveryimportantandRGTSMARTencouragesitsemployeestoraiseanyissueswiththe

    executivedirectors.

    Beingacompanyfocusingondatamanagementandenhancement,theCompanyrecognisesthatitsdirectenvironmental

    impactsareassociatedprimarilywiththeoperationoftheofficeandITinfrastructure.Systemsaimedatreducingresource

    consumptionovertimeareinplaceandtheCompanyiscontinuouslyexploringwaysinwhichtoreducepaper,energyand

    waterusage.TheCompanyhasrecentlymoveditsoperationstoanenergyefficientofficeblock.

    TheboardhasaGreenAgendaasastandardagendaitematitsboardmeetings.Theboardhasassignedresponsibility

    tooverseethesechangesandtheimplementationofthegreenpolicytoanindividualwithineachoperatingsubsidiary.

    TheseindividualswillsetperformancetargetsonsustainabilityinlinewithRGTSMART’sgreenpolicy.TheCompanywill

    beimplementingthejourneytowards“CarbonNeutral”certificationduring2011.

  • 28

    15. emPloyment, develoPment And emPloyment eQuity

    TheCompanypromotesaculturethatprovidesallemployeeswithopportunitiestoadvancetotheiroptimallevelsofcareer

    development.TheCompanyencouragesparticipationintheownershipofRGTSMARTbyitsemployeesthroughtheplacing

    ofsharesofthepublicofferwithstaffattheCompany.

    TheCompanyupholdsandsupportstheobjectivesoftheEmploymentEquityActandintendsimplementingvariousinitiatives

    thatprovideopportunitiesforall levelsofstaffwithin itsvariousdevelopmentsastheybecomeestablishedandwillseek

    topositionitselfasanemployerofchoice,whilstatthesametimeenhancingitsparticipationinmakingSouthAfricamore

    internationallycompetitive.

    TheCompany’semploymentpoliciesaredesignedtoprovideequalopportunities,withoutdiscrimination,toallemployees.

    Socio-EconomictargetswillbemetthisyearwiththeawardingofaKASmartMarketingBursarytoaqualifyingpostgraduate

    fulltimestudentstudyingattheNelsonMandelMetropolitanUniversity.RGT’sSocio-Economictargetwillbeachievedby

    selectingOosterlandasabeneficiarywhoarereceivingafixedmonthlyfinancialdonation.OosterlandYouthCentresituated

    inDespatchsince1980,accommodates120childrenplacedintheircarebytheChildren’sCourt.Thesearechildrenwhoare

    inneedofcareandincludethosethataredestitute,orphaned,abused,orneglected.

    TheCompanyisintheprocessofestablishingatransformationsub-committeeatsubsidiarylevelwhichwillover-seematters

    ofhumanresource,BEEandtransformation.

    16. bee

    Steps takenby theCompany to achieve an improvedBEE level include the training of IT staff onMicrosoftCertified

    coursestoimproveskillsrequiredaswellassupporttheMicrosoftCertifiedPartnerstatusaswellasvariousinternalSkills

    DevelopmentinitiativesandusingBEEcertifiedsuppliers.

    RGTSMARTcurrentlyholdsalevel4BEEcertificate.

    17. termS of reference

    RGTSMARTtabledandapprovedtermsof references for theboardandauditcommitteepreviouslyandundertaketo

    revisitthesetermsofreferencesonceayeartoensuretheyareinlinewithgoodcorporategovernanceandKingIII.

    18. riSK mAtterS

    Riskmattersisastandardagendaitemthattheauditcommitteeconsidersateachmeeting.Thecommitteeappliesits

    mindtoanddiscussesriskswithintheGroupthatneedaddressing.Riskmattersarepresentedinmoredetailonpage73

    ofannualfinancialstatements.

    19. remunerAtion mAtterS

    Remunerationmattersaredelegatedtoasub-committeeoftheboardwhichisledbythreeindependentnon-executive

    directorsandwhichcommitteeassessestheremunerationoftheexecutivedirectorsandmanagement.Furtherdisclosure

    onthedirectors’remunerationcanbefoundonpage72oftheannualfinancialstatements.

    20.cloSed And Prohibited PeriodS

    AclosedperiodisexercisedbytheGroup’sdirectorsfromthedateofthereportingperioduntiltheGroup’sresultsare

    publishedonSENS.Additionalclosedandprohibitedperiodsareenforcedasrequiredintermsofanycorporateactivity

    orwhendirectorsareinpossessionofpricesensitiveinformation.Allthedirectorsareawareofthelegislationregulating

    insider trading. A record of dealings by directors in theCompany’s securities is retained by theCompanySecretary

    at theregisteredofficeoftheCompany,aswellasannouncedonSENSinaccordancewiththeJSELimited’sListings

    Requirements.

    21. trAnSfer office

    LinkMarketServices(Proprietary)LimitedactsastransfersecretariestotheCompany.

  • 29

    deCLARAtIon by CoMPAny seCRetARy

    TheCompanySecretarycertifiesthattheCompanyhaslodgedwiththeRegistrarofCompanies,allsuchreturnsasarerequired

    ofapubliccompany,intermsofsection268G(d)oftheCompaniesAct,No61of1973,asamended,andthatallsuchreturns

    aretrue,correctanduptodatetotheextentthattheCompanySecretaryhasbeeninformed.

    ArcayClientSupport(Pty)Limited

    RegistrationNumber1998/025284/07

    CompanySecretary

    25May2011

  • 30

    RePoRt oF the AudIt CoMMIttee for the year ended 28 February 2011

    ThereportoftheauditcommitteeispresentedasrequiredbySections61(8)JTheCompaniesAct,2008.

    1. functionS And reSPonSibilitieS of the Audit committee

    Theroleoftheauditcommitteeistoassisttheboardbyperforminganobjectiveandindependentreviewofthefunctioning

    of the organisation’s finance and accounting controlmechanisms. It exercises its functions through close liaison and

    communicationwithcorporatemanagementandtheinternalandexternalauditors.

    Thecommitteeisguidedbyitstermsofreference,dealingwithmembership,structureandlevelsofauthorityandhasthe

    followingresponsibilities:

    • ensuringcompliancewithapplicablelegislationandtherequirementsofregulatoryauthorities;

    • nominatingforappointmentaregisteredauditorwho,intheopinionoftheauditcommittee,isindependentofthe

    company;

    • mattersrelatingtofinancialaccounting,accountingpolicies,reportinganddisclosure;

    • internalandexternalauditpolicyincludingdeterminationoffeesandtermsofengagement;

    • tosatisfyitselfthatthefinancialdirectorhasappropriateexpertiseandexperience;

    • activities,scope,adequacy,andeffectivenessoftheinternalauditfunctionandauditplans;

    • review/approvalofexternalauditplans,findings,problems,reports,feesanddeterminationandapprovalofanynon-

    auditservicesthattheauditormayprovidetothecompany;

    • compliancewiththeCodeofCorporatePracticesandConduct;and

    • compliancewiththecompany’scodeofethics.

    Theauditcommitteeaddresseditsresponsibilitiesproperlyintermsofthecharterduringthe2011financialyear.Oneof

    theseresponsibilitieswastheassessmentoftheindependenceoftheauditor.Thecommitteeissatisfiedthattheauditor

    wasindependentofthecompany.Nochangestothecharterwereadoptedduringthe2011financialyear.

    Inaddition,thecommitteehasestablishedapolicyaswellasrequiredprocedureswithregardtotheuseoftheexternal

    auditorsfornon-auditservices.

    2. memberS of the Audit committee

    Theauditcommitteeconsistedofthreeindependentnon-executivesdirectors,namely,TBHayter(Chairman),CJMoodliar

    and AA Da Costa. A representative from the company’s Designated Advisor in accordance with the JSE Limited’s

    requirementsrelatingtotheAlternativeExchangeattendedallcommitteemeetings.

    TheauditcommitteewaspreviouslychairedbyMrJMagliolowhoresignedfromtheboardwitheffectfrom31December

    2010andaccordinglyMrTBHaytertookoverasthecommittee’schairperson.

    3. freQuency of meetinGS

    Thecommitteemetfivetimesduringthe2011financialyear.

    4. indePendence of eXternAl Audit

    Oneoftheresponsibilitiesoftheauditcommitteewastheassessmentoftheindependenceoftheexternalauditor.The

    committeeissatisfiedthattheexternalauditorisindependentofthecompanyandgroup.Theexternalauditorhasalso

    confirmedthatitspersonnelareindependentofthecompanyandgroup.

  • 31

    5. eXPertiSe And eXPerience of finAnciAl director

    AsrequiredbyJSEListingsRequirements3.84(h),theauditcommitteehassatisfieditselfthatthefinancialdirectorhas

    appropriateexpertiseandexperience.

    6. finAnciAl StAtementS

    Managementhasreviewedthefinancialstatementswiththeauditcommittee.Thequalityoftheaccountingpoliciesare

    discussedwith the external auditors. The audit committee considers the financial statements of RGTSMARTMarket

    IntelligenceLimited tobea fairpresentationof itsfinancialpositionon the28February2011andof the resultsof the

    operations,changesinequityandcashflowsfortheperiodendedthen,inaccordancewithInternationalFinancialReporting

    StandardsandtheCompaniesAct.

    Audit Committee Chairperson

    TrevorHayter

  • 32

    IndependentAuditorsReport

    Directors’Responsibilities&Approval

    Directors’Report

    ConsolidatedBalanceSheet

    ConsolidatedIncomeStatement

    ConsolidatedStatementofChangesinEquity

    ConsolidatedCashFlowStatement

    AccountingPolicies

    NotestotheGroupAnnualFinancialStatements

    33

    34

    35

    37

    38

    39

    41

    42

    51

    finAnciAl StAtementS:

  • 33

    IndePendent AudItoR’s RePoRt to the members of RGT Smart Market Intelligence Limited

    rePort on finAnciAl StAtementS

    Wehave audited the group annual financial statements and the seperate Financial Statements of RGTSmartMarket

    IntelligenceLimited,whichcomprise theconsolidatedstatementoffinancialpositionasat28February2011,and the

    consolidated statement of comprehensive income, changes in equity and cash flows for the year then ended, and a

    summaryofsignificantaccountingpoliciesandotherexplanatorynotes,andthedirectors’report,assetoutonpages35

    to76.

    directorS’ reSPonSibility for the finAnciAl StAtementS

    Thecompany’sdirectorsareresponsibleforthepreparationandfairpresentationofthesefinancialstatementsinaccordance

    withInternationalFinancialReportingStandards,andinthemannerrequiredbytheCompaniesActofSouthAfrica.This

    responsibility includes: designing, implementing and maintaining internal control relevant to the preparation and fair

    presentationoffinancialstatementsthatarefreefrommaterialmisstatement,whetherduetofraudorerror;selectingand

    applyingappropriateaccountingpolicies;andmakingaccountingestimatesthatarereasonableinthecircumstances.

    Auditor’S reSPonSibility

    Our responsibility is to express an opinion on these financial statements based on our audit.We conducted our audit in

    accordancewithInternationalStandardsonAuditing.Thosestandardsrequirethatwecomplywithethicalrequirementsandplan

    andperformtheaudittoobtainreasonableassurancewhetherthefinancialstatementsarefreefrommaterialmisstatement.

    Anauditinvolvesperformingprocedurestoobtainauditevidenceabouttheamountsanddisclosuresinthefinancialstatements.

    Theproceduresselecteddependontheauditors’judgement,includingtheassessmentoftherisksofmaterialmisstatementof

    thefinancialstatements,whetherduetofraudorerror.Inmakingthoseriskassessments,theauditorconsidersinternalcontrol

    relevanttotheentity’spreparationandfairpresentationofthefinancialstatementsinordertodesignauditproceduresthatare

    appropriateinthecircumstances,butnotforthepurposeofexpressinganopinionontheeffectivenessoftheentity’sinternal

    control.Anauditalsoincludesevaluatingtheappropriatenessofaccountingpoliciesusedandthereasonablenessofaccounting

    estimatesmadebymanagement,aswellasevaluatingtheoverallpresentationofthefinancialstatements.Webelievethatthe

    auditevidencewehaveobtainedissufficientandappropriatetoprovideabasisforourauditopinion.

    oPinion

    Inouropinion,thefinancialstatementspresentfairly,inallmaterialrespects,thefinancialpositionofRGTSmartMarket

    IntelligenceLimitedat28February2011,anditsfinancialperformanceandcashflowsfortheyearthenendedinaccordance

    withInternationalFinancialReportingStandards,andinthemannerrequiredbytheCompaniesActofSouthAfrica.

    MAZARS

    RegisteredAuditor

    Partner:D.K.Reed

    RegisteredAuditor

    27May2011

    PortElizabeth

  • 34

    stAteMent oF dIReCtoRs’ ResPonsIbILIty & APPRoVAL

    ThedirectorsarerequiredbytheCompaniesActofSouthAfrica,tomaintainadequateaccountingrecordsandareresponsible

    forthecontentandintegrityofthegroupannualfinancialstatementsandrelatedfinancialinformationincludedinthisreport.

    It istheirresponsibilitytoensurethatthegroupannualfinancialstatementsfairlypresentthestateofaffairsofthegroupas

    attheendofthefinancialyearandtheresultsofitsoperationsandcashflowsfortheperiodthenended,inconformitywith

    InternationalFinancialReportingStandards.Theexternalauditorsareengagedtoexpressanindependentopiniononthegroup

    annualfinancialstatements.

    Thegroupannualfinancialstatementsareprepared inaccordancewith InternationalFinancialReportingStandardsandare

    baseduponappropriateaccountingpoliciesconsistentlyappliedandsupportedbyreasonableandprudentjudgementsand

    estimates.

    Thedirectorsacknowledgethattheyareultimatelyresponsibleforthesystemof internalfinancialcontrolestablishedbythe

    groupandplaceconsiderableimportanceonmaintainingastrongcontrolenvironment.Toenablethedirectorstomeetthese

    responsibilities,thedirectorssetsstandardsfor internalcontrolaimedatreducingtheriskoferroror lossinacosteffective

    manner.Thestandardsincludetheproperdelegationofresponsibilitieswithinaclearlydefinedframework,effectiveaccounting

    proceduresandadequatesegregationofdutiestoensureanacceptablelevelofrisk.Thesecontrolsaremonitoredthroughout

    thegroupandallemployeesarerequiredtomaintainthehighestethicalstandardsinensuringthegroup’sbusinessisconducted

    inamannerthatinallreasonablecircumstancesisabovereproach.Thefocusofriskmanagementinthegroupisonidentifying,

    assessing,managingandmonitoringallknownformsofriskacrossthegroup.Whileoperatingriskcannotbefullyeliminated,the

    groupendeavourstominimiseitbyensuringthatappropriateinfrastructure,controls,systemsandethicalbehaviourareapplied

    andmanagedwithinpredeterminedproceduresandconstraints.

    Thedirectorsareoftheopinion,basedontheinformationandexplanationsgivenbymanagement,thatthesystemofinternal

    control provides reasonable assurance that the financial recordsmay be relied on for the preparation of the group annual

    financialstatements.However,anysystemofinternalfinancialcontrolcanprovideonlyreasonable,andnotabsolute,assurance

    againstmaterialmisstatementorloss.

    Thedirectorshavereviewedthegroup’scashflowforecastfortheyearto29February2012and,inthelightofthisreviewandthe

    currentfinancialposition,theyaresatisfiedthatthegrouphasaccesstoadequateresourcestocontinueinoperationalexistence

    fortheforeseeablefuture.

    Theexternalauditorsareresponsibleforindependentlyreviewingandreportingonthegroup’sgroupannualfinancialstatements.

    Thegroupannualfinancialstatementshavebeenexaminedbythegroup’sexternalauditorsandtheirreportispresentedon

    pages33.

    Thegroupannualfinancialstatementssetoutonpages35to76,whichhavebeenpreparedonthegoingconcernbasis,were

    approvedbythedirectorson27May2011andweresignedonitsbehalfby:

    CEO FinancialDirector

    PauldeVantier CliffReed

  • 35

    dIReCtoRs’ RePoRt The directors submit their report for the year ended 28 February 2011.

    1. bAcKGround, incorPorAtion And nAture of buSineSS

    RGTSMARTMarketIntelligenceLimited(“RGTSMART”)wasregisteredandincorporatedasapubliccompanyintheRepublic

    ofSouthAfricaon11June2008.RGTSMARTwasincorporatedinordertoactastheholdingcompanyaheadoftheGroup’s

    intended listing for its two100%heldsubsidiaries,namely,KASMARTManagementConsulting (Proprietary)Limited (“KA

    SMART”)andRepublicComputerServices(Proprietary)LimitedtradingasResponseGroupTrendline(“RGT”).

    ThecompanylistedontheAlternativeExchangeoftheJSELimitedon14April2010.

    2. AdoPtion of internAtionAl finAnciAl rePortinG StAndArdS

    The accounting policies adopted for purposes of this report comply, and have been consistently applied in allmaterial

    respects,withInternationalFinancialReportingStandards(“IFRS”).

    3. finAnciAl reSultS

    ThecompanyrecordedanoperatingprofitofR5,178,129comparedwithR4,051,879intheprioryear.

    Expensesreflectthecurrentexpenditureandtakeintoaccountcertaincostsrelatedtothelistingprocessamountingto

    R743,307.OfthiscostanamountofR438,131hasbeenwrittenoffagainstsharepremiuminthecurrentyear.

    Nodividendsweredelaredintheyearunderreview.

    4. AcQuiSitionS, diSPoSAlS And iSSueS of ShAreS for cASh

    IntermsofthelistingontheAlternativeExchangeoftheJSELimited,57,000,000shareswereissuedforcash.

    5. director chAnGeSDuringtheyearunderreviewthefollowingdirectorchangesoccured:DIRECTOR DATEAPPOINTED DATERESIGNEDMKruger 12June2008 29April2010ACCalcutt 12June2008 29April2010GJGrundlingh 12June2008 29April2010HCoetzee 10March2009 29April2010JMagliolo 12June2008 31December2010CJMoodliar 05May2010TBHayter 03September2010

    Subsequenttoyearend,thefollowingdirectorchangeoccured:DIRECTOR DATEAPPOINTEDSGPretorius 01March2011

    Theboardofdirectorsisnowconstitutedasfollows:DIRECTOR DATEAPPOINTED DESIGNATIONAAdaCosta* 12June2008 ChairmanPBdeVantier 12June2008 ChiefExecutiveOfficerNSBruton 12June2008 ExecutiveDirectorCWReed 12June2008 FinancialDirectorCJMoodliar* 05May2010 Non-ExecutiveDirectorTBHayter* 03September2010 Non-ExecutiveDirectorSGPretorious* 01March2011 Non-ExecutiveDirector

    * Independent

  • 36

    6. intereSt in SubSidiArieS

    Thecompanyisaholdingcompanyfortwosubsidiaries,allofwhichareincorporatedinSouthAfrica,anddetails

    ofwhicharesetoutbelow:

    Forfurtherdetailsofthecompany’sinvestmentinsubsidiaries,refertonote6oftheattachedfinancial

    statements.

    7. comPAny SecretAry

    ArcayClientSupport(Proprietary)Limitedwillcontinueascompanysecretary.Refertoinsidebackcoverforthedetailsof

    thecompanysecretary.

    8. AuditorS

    Mazarswillcontinueinofficeinaccordancewithsection90(1)oftheCompaniesAct,2008.

    9. ShAre cAPitAl

    Asat28February2011,therewere437800000issuedordinarysharesand62200000unissuedordinaryshares.

    Includedintheissuedsharecapitalare37781700treasurysharesheldbyRepublicComputerServices(Proprietary)Limited.

    10. dividend

    TheCompanydoesnothavea formaldividendpolicyatpresent.TheBoardofDirectorswillcontinue toconsider the

    paymentofdividendsonanannualbasis,basedonachievementofprofitandcashflowrequirements.

    TheBoardintendstointroduceaformaldividendpayoutpolicyof33%oftheprofitaftertaxaftertwoyears,unlessthe

    BoardisoftheopinionthatalowerdividendistobedeclaredbecauseofthenecessitytoapplytheGroup’scashresources

    toplannedacquisitionsor that it is in the interestof theGrouptobuildupcashreserves for foreseeableunfavourable

    marketoreconomicconditions.

    TheCompanyhasnotdeterminedanyfixeddatesonwhichdividendsor entitlement todividendsarises.There is no

    arrangementinwhichfuturedividendsarewaivedoragreedtobewaived.

    11. litiGAtion

    Thereisnolitigationpendingagainstthecompanyoritssubsidiaries,whichisexpectedtohaveamaterialimpactonthe

    resultsofthecompany.

    12. SubSeQuent eventS

    On14March2011,shareholderswereadvisedthatasubscriptionagreementhasbeenconcludedwithH.L.HallandSons

    Investments(Proprietary)Limited(“Halls”),on01March2011,wherebyHalls(throughoneofitssubsidiaries)acquireda

    totalof215512128sharesinRGTSMART,throughtheissueof62200000unissuedordinarysharesat10centspershare

    inRGTSMARTaswellasapurchaseof37781700treasurysharesat10centspershare,andthepurchaseof115530428

    sharesfromdesignatedexistingshareholdersandtheKrugerPrimaryTrust.Theeffectoftheshareissueisincludedinthe

    dilutedearningspersharecalculationcontainedinnotenumber35.

    Otherthantheabovechanges,therewerenofurthersubsequentevents.

    Name of subsidiary 28 February 2011Net income after tax (R)

    28 February 2010 Net income after tax (R)

    KASMARTManagementConsulting(Proprietary)Limited

    1,455,892 1,435,806

    RepublicComputerServices(Proprietary)Limited

    2,321,253 930,175

  • 37

    CurrentLiabilities

    Loansfromshareholders 14 978,547 569,438 978,547 -

    Otherfinancialliabilities 15 2,470,498 3,656,291 - 186,400

    Currenttaxpayable 682 679,524 - 14,579

    Financeleaseobligation 16 - 49,472 - -

    Operatingleaseliability 31,078 - - -

    Tradeandotherpayables 17 2,153,763 1,749,744 585,166 317,109

    Revenuereceivedinadvance 1,335,961 590,102 - -

    Provisions 18 512,577 541,002 65,198 64,966

    Bankoverdraft 10 - 381,059 - 315,577

    7,483,106 8,216,632 1,628,911 898,631

    TotalLiabilities 10,269,471 12,579,898 2,993,835 2,344,689

    TotalEquityandLiabilities 28,373,375 25,142,647 36,476,489 31,110,331

    liAbilitieS

    Non-CurrentLiabilities

    Loansfromshareholders 14 1,364,924 - 1,364,924 -

    Otherfinancialliabilities 15 - 3,362,631 - 1,446,058

    Financeleaseobligation 16 - 40,597 - -

    Deferredtax 8 1,421,441 960,038 - -

    2,786,365 4,363,266 1,364,924 1,446,058

    eQuity And liAbilitieS

    eQuity

    Sharecapital 11 4,024,091 1,789,402 44,550,173 39,288,304

    Retainedearnings 14,079,813 10,773,347 (11,067,519) (10,522,662)

    18,103,904 12,562,749 33,482,654 28,765,642

    CurrentAssets

    Loanstogroupcompanies 7 - - 4,978,324 -

    Currenttaxreceivable 923 - - -

    Tradeandotherreceivables 9 2,931,167 2,161,435 1,307,559 407,243

    Cashandcashequivalents 10 1,420,396 328,198 91,855 -

    4,352,486 2,489,633 6,377,738 407,243

    TOTALASSETS 28,373,375 25,142,647 36,476,489 31,110,331

    ConsoLIdAted bALAnCe sheetGROUP COMPANY

    Note(s) 2011R

    2010R

    2011R

    2010R

    ASSetS

    Non-CurrentAssets

    Property,plantandequipment 3 747,664 400,263 73,196 7,210

    Goodwill 4 17,448,704 17,448,704 - -

    Intangibleassets 5 5,586,445 4,520,661 - -

    Investmentsinsubsidiaries 6 - - 30,000,000 30,000,000

    Loanstogroupcompanies 7 - - - 677,688

    Deferredtax 8 238,076 283,386 25,555 18,190

    24,020,889 22,653,014 30,098,751 30,703,088

  • 38

    GROUP COMPANY

    Note(s) 2011R

    2010R

    2011R

    2010R

    Revenue 21 27,703,937 25,583,662 3,146,331 2,047,670

    Costofsales 22 (7,194,682) (2,466,166) - -

    Grossprofit 20,509,255 23,117,496 3,146,331 2,047,670

    Otherincome 60,853 - - -

    Operatingexpenses (15,391,979) (19,065,617) (3,526,798) (3,987,560)

    Operatingprofit/(loss) 23 5,178,129 4,051,879 (380,467) (1,939,890)

    Investmentrevenue 24 57,100 3,404 237,146 3,813,602

    Financecosts 25 (479,422) (396,657) (408,900) (20)

    Profit/(loss)beforetaxation 4,755,807 3,658,626 (552,221) 1,873,692

    Taxation 26 (1,449,341) (2,717,096) 7,364 (12,699)

    Profit(loss)fortheperiod 3,306,466 941,530 (544,857) 1,860,993

    Othercomprehensiveincome - - - -

    TOTALCOMPREHENSIVELOSS/(INCOME)

    3,306,466 941,530 (544,857) 1,860,993

    Basicearningspershare 35 0.8365 0.2664

    Dilutedearningspershare 35 0.7228 0.2294

    ConsoLIdAted InCoMe stAteMent

  • 39

    Co

    ns

    oLI

    dA

    ted

    stA

    teM

    en

    t o

    F C

    hA

    nG

    es

    In

    eq

    uIt

    y

    Sha

    recap

    ital

    Sha

    repremium

    Equity

    reserve

    Totalsha

    reca

    pital

    Sha

    rebased

    paymen

    treserve

    Retaine

    dea

    rnings

    Totalequity

    Gr

    ou

    PR

    RR

    RR

    RR

    Balan

    ceat01

    March

    2009

    3,500,002

    34,000,000

    (37,498,902)

    1,100

    517,163

    13,719,347

    14,237,610

    Chang

    esinequity

    -

    Profitfo

    rtheyear

    --

    --

    -941,530

    941,530

    Sharebased

    payments

    --

    --

    2,122,793

    -2,122,793

    Shareissueexpenses-sharebased

    payment

    --

    --

    -(89,569)

    (89,569)

    Issueofshares

    307,999

    2,331,957

    -2,639,956

    (2,639,956)

    --

    Dividends

    --

    --

    -(4,029,351)

    (4,029,351)

    Transfershareissuecoststosharepremium

    -(851,654)

    -(851,654)

    -231,390

    (620,264)

    TOTA

    LCHANGES

    307,999

    1,480,303

    (37,498,902)

    1,788,302

    (517,163)

    (2,946,000)

    (1,674,861)

    Balan

    ceat01

    March

    2010

    3,808,001

    35,480,303

    (37,498,902)

    1,789,402

    -10,773,347

    12,562,749

    Chang

    esinequity

    -

    Profitfo

    rtheyear

    --

    --

    -3,306,466

    3,306,466

    Issueofsharesintermsoftheinitial

    pub

    licoffering

    569,999

    5,130,001

    -5,700,000

    --

    5,700,000

    Transfershareissuecoststosharepremium

    -(438,131)

    -(438,131)

    --

    (438,131)

    Treasurysharesheldbysubsidiary

    (377,817)

    (2,649,363)

    -(3,027,180)

    --

    (3,027,180)

    TOTA

    LCHANGES

    192,182

    2,042,507

    -2,234,689

    -3,306,466

    5,541,155

    Balan

    ceat28

    Feb

    ruary2011

    4,000,183

    37,522,810

    (37,498,902)

    4,024,091

    -14,079,813

    18,103,904

    Notes

    1111

    1111

    12

  • 40

    Co

    ns

    oLI

    dA

    ted

    stA

    teM

    en

    t o

    F C

    hA

    nG

    es

    In

    eq

    uIt

    y (

    Co

    ntIn

    ued

    )

    Sha

    recap

    ital

    Sha

    repremium

    Totalsha

    reca

    pital

    Sha

    rebased

    paymen

    treserve

    Retaine

    dea

    rnings

    Totalequity

    RR

    RR

    RR

    co

    mPA

    ny

    Balan

    ceat01

    March

    2009

    3,500,002

    34,000,000

    37,500,002

    517,163

    (8,496,125)

    29,521,040

    Chang

    esinequity

    Issueofshares

    307,999

    2,331,957

    2,639,956

    (2,639,956)

    --

    Sharebased

    payments

    --

    -2,122,793

    -2,122,793

    Shareissueexpenses-shareissuecosts

    --

    --

    (89,569)

    (89,569)

    Transferofshareissuecoststosharepremium

    -(851,654)

    (851,654)

    -231,390

    (620,264)

    Netincome(expenses)recog

    niseddirectlyinequity

    307,999

    1,480,303

    1,788,302

    (517,163)

    141,821

    1,412,960

    Profitfo

    rtheyear

    --

    --

    1,860,993

    1,860,993

    Totalrecog

    nisedincomeandexpensesfortheyear

    307,999

    1,480,303

    1,788,302

    (517,163)

    2,002,814

    3,273,953

    Dividends

    --

    --

    (4,029,351)

    (4,029,351)

    Balan

    ceat01

    March

    2010

    3,808,001

    35,480,303

    39,288,304

    -(10,522,662)

    28,765,642

    Chang

    esinequity

    Lossfo

    rtheyear

    --

    --

    (544,857)

    (544,857)

    Issueofshares

    569,999

    5,130,001

    5,700,000

    --

    5,700,000

    Transferofshareissuecoststosharepremium

    -(438,131)

    (438,131)

    --

    (438,131)

    Balan

    ceat28

    Feb

    ruary2011

    4,378,000

    40,172,173

    44,550,173

    -(11,067,519)

    33,482,654

    Notes

    1111

    1112

  • 41

    ConsoLIdAted CAsh FLoW stAteMent

    Totalcashmovementfortheyear 1,473,257 1,600 407,432 (393,689)

    Cashatthebeginningoftheyear (52,861) (54,461) (315,577) 78,112

    Total cash at end of the year 10 1,420,396 (52,861) 91,855 (315,577)

    Cashflowsfromfinancingactivities

    Proceedsonshareissue 11 5,700,000 - 5,700,000 -

    Proceedsfromotherfinancialliabilities - 1,485,382 - 1,697,203

    Repaymentofotherfinancialliabilities (4,548,427) (64,745) (1,632,458) (64,745)

    Proceedsfromshareholdersloan - 305,725 2,343,471 -

    Repaymentofshareholdersloan (1,253,149) - - -

    Financeleasepayments (92,958) (23,659) - -

    Dividendspaid 30 - (4,029,351) - (4,029,351)

    Net cash from financing activities (194,534) (2,326,648) 6,411,013 (2,396,893)

    Cashflowsfrominvestingactivities

    Purchaseofproperty,plantandequipment 3 (664,853) (247,058) (91,803) -

    Saleofproperty,plantandequipment 3 85,353 - 10,290

    Purchaseofotherintangibleassets 5 (1,451,918) (2,266,951) - -

    Loansadvancedtogroupcompanies - - (4,300,636) (1,206,535)

    Net cash from investing activities (2,031,418) (2,514,009) (4,382,149) (1,206,535)

    GROUP COMPANY

    Note(s) 2011R

    2010R

    2011R

    2010R

    Cashflowsfromoperatingactivities

    Cashgeneratedfrom/(usedin)operations 28 5,743,923 7,654,327 (1,435,099) (587,533)

    Interestincome 23 57,100 3,404 237,146 2

    Dividendsreceived - - - 3,813,600

    Financecosts 24 (479,422) (396,657) (408,900) (20)

    Taxpaid 29 (1,622,392) (2,418,817) (14,579) (16,310)

    Net cash from operating activities 3,699,209 4,842,257 (1,621,432) 3,209,739

  • 42

    ACCountInG PoLICIes

    1. PreSentAtion of GrouP AnnuAl finAnciAl StAtementS

    Thegroupa