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ContentsRepoRt pRofile - Scope and BoundaRieS of the integRated RepoRt
oRganizational oveRview OPERATINGSUBSIDIARYPROFILES
RepublicComputerServices(Pty) Ltd KASMARTManagementConsultants(Pty) Ltd
Rgt SmaRt BuSineSS model
StRuctuRe & goveRnance BOARDOFDIRECTORS Group RepublicComputerServices(Pty) Ltd KASMARTManagementConsultants(Pty) Ltd EXECUTIVECOMMITTEE AUDITCOMMITTEE REMUNERATIONCOMMITTEE
gReen agenda
StRategic oBjectiveS
financial peRfoRmance
miSSion, viSion and valueS
chaiRman’S Statement
ceo’S Review
coRpoRate goveRnance RepoRt
declaRation By company SecRetaRy
audit committee RepoRt
financial StatementS: IndependentAuditorsReport Directors’ Responsibi l i t ies&Approval Directors’ Report ConsolidatedBalanceSheet ConsolidatedIncomeStatement ConsolidatedStatementofChangesinEquity ConsolidatedCashFlowStatement AccountingPolicies NotestotheGroupAnnualFinancial Statements
ShaReholdeRS’ diaRy
ShaReholdeR analySiS
notice of agm
foRm of pRoxy
adminiStRation
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RePoRt PRoFILe
Recognisingthatreputationalissuesandtheimpactofcompanyontheenvironmentarematerialissuesthatcanaffectthevery
existenceofthecompanyKingIIIcallsfororganisationstopublish“aholisticandintegratedrepresentationofthecompany’s
performanceintermsofbothitsfinanceanditssustainability”asanintegratedreport.WiththeincorporationofKingIIIinto
theJohannesburgStockExchange(JSE)ListingsRequirements,listedcompaniesarerequiredtoissueanintegratedreportfor
financialyearsstartingonorafter1March2010.
Theoverallobjectiveofanintegratedreportistoimprovestakeholders’abilitytoassesstheabilityofaninvestment(company)
tocreateandsustainvalueovertheshort,mediumandlong-term.
RGTSMARTMarket IntelligenceLimited fullysupportsand iscommittedtopromotinggoodcorporategovernanceandhas
implementedtherecommendationscontainedin“KingII”and“KingIII”.
This report covers the operations of RGT SMARTMarket Intelligence Limited and its two operating subsidiaries Republic
ComputerServices(Pty)LtdandKASMARTManagementConsultants(Pty)LtdfortheFinancialReportingPeriod1stMarch
2010to28thFebruary2011.
As recommended the report encompasses an organisational overview including a profile of the operating subsidiaries, the
businessmodelaswellasthegovernancestructure.Strategicobjectives,thefinancialperformanceandfutureperformance
objectivesarealsocovered. Where relevantcertain significantdevelopments that tookplaceafter the reportingperiodare
elaboratedupon.
04 Annual Report 2011
oRGAnIsAtIonAL oVeRVIeW
oPeRAtInG subsIdIARy PRoFILesRGTSMARTMarketIntelligenceLimited(RGTS)isaninvestmentholdingcompanythatcurrentlyoperatestwowhollyowned
subsidiaries,RepublicComputerServices(Pty)Ltd(TradingasResponseGroupTrendlineorRGT)andKASMARTManagement
Consultants(Pty)Ltd(KASMART).RGTSalsohasasignificantstake(33%)inanewventure,CarStats(Pty)Ltd.
RGT (inassociationwithNAAMSA) is thesolesourceofnewvehiclessalesdata to theSAmotor industryandhasbeen in
thisroleforover25years.InadditionRGTprovidearangeofanalyticalproductswhichthemotorindustryusesinplanning,
forecastingandmarketing.
Sistercompany,KASMARTprovideshighvalueconsultingsupportandservicequalitymanagementandmonitoringsystems.
CarStats specialises in data validation, vehicle valuations and portfolio risk management services for motor and related
industries.
Profile of rePublic comPuter ServiceS (Pty) ltd (rGt)
In the 1970s, theNational Association of AutomobileManufacturers of SouthAfrica (NAAMSA) began producing and
disseminatingautomotivestatistics. Informationwassuppliedbymotormanufacturersandthedataprogrammed into
reportswhichweredistributed tomotormanufacturersandother interestedparties. Thesystemwasmaintainedata
computerbureau,untilRGTofferedasuperioron-lineenquiryversion.RGTqualitycontrol,supplementandenhancethe
dataandprovidealayerofon-linequeryandadvancedanalyticaltoolsthatallowanalyststofullyunderstandthemarkets
inwhichtheyoperate.
The Essence of RGT• SolesourceofandsupplierofnewvehiclessalesdatatotheSAmotorindustry,inassociationwithNAAMSA,for
over25years.
• Ownsadynamicandsteadilygrowingdatabaseofnewvehiclemodelssoldbymanufacturer,dealerandtownand
licensingdistrictinSAbymonthfrom1980onwards.
• NAAMSAapprovedsupplierofnewvehiclespecificationandpricingdata.Themajorityofservicesofferingaccess
toSouthAfricannewvehiclespecificationsandpricinginformationobtainthisdatafromRGT.
• Sinceinception,andincloseassociationwiththemotormanufacturersandimportersinSA,hasdevelopedasuite
ofanalyticalsystemswhichareusedonadailybasisbymanufacturersandimporters,andtheirdealerorganisations
throughoutSA.
• Systemshaverelevanceandapplicationopportunitiesinotherindustrialsectorsandininternationalmarkets.
• Revenueisbasedprimarilyonregularmonthlyannuityincomefrombluechipcustomers.
• Hasnodirectcompetitorsandisprotectedbysignificantbarrierstoentryforanyprospectivecompetitor.
• IstrustedandrespectedbytheSouthAfricanmotorindustry.
100.0% 100.0% 33.3%
RGTSMARTMarketIntelligence Limited
KASMARTManagementConsultants
CarStatsAuto Analytics
ResponseGroupTrendline (RGT)
05
Profile of KA SmArt mAnAGement conSultAntS (Pty) ltd
KA SMART is a specialist market research company, providing high value market intelligence, market research and
consultingservices.Whilethecompanyoperatesacrossallindustries,management’sexperiencebaseandtrackrecord
hastendedtofocusthebusinessontheSouthAfricanmotorindustry.
KA SMART specialises in customer satisfaction and service quality systems (SQS) for a number of clients. After a
developmentandtestingphasein2005,KASMARTlaunchedaSQSprogramthathasbeenspectacularlysuccessful.The
systeminvolvestheintegrationofSMS,Email,InternetandCall-Centretechnologyandhasasignificantsubscriberbase.
OtherKASMARTprojects involvemarketevaluationsfornewandexistingproducts,withastrongfocusonthemotor
industry,providingadvancedanalysisandinterpretationtoassistclientsinmakingcriticalstrategicdecisions.
Profile of cArStAtS (Pty) ltd
RGTSalongwithLightstone,LightstoneInnovation,SignioandConcludeformedCarStats(Pty)Ltdtodeveloparangeof
data-drivenproductsandservicesfortheSouthAfricanautomotiveindustry,includingastatisticallyrobustvehiclevaluation
andriskmanagementplatform.CarStatsdidnottradeintheperiodunderreviewandwillonlyrequirecapitalisationin2011
andsoisnotincludedinthefinancialreportingoftheGroup.CarStatsintendsbecomingaleadingproviderofmarketing
and riskmanagementdata toMotorManufacturers and Importers,DealerGroupsandDealers, Insurancecompanies,
Banks,FinanceCompaniesandConsumers.
RGTS’fourpartnersrespectivelycontributeuniquevaluetothenewcompanyandarewell-positionedtohavethenew
companyassumeamarketleadershipposition:
• Lightstone;TrustedproviderofvaluationandriskmanagementservicestoallofSA’smortgagelenders(includingIT
accreditation)
• Signio;Processapproximately65%ofthemotorvehicleindustry’sfinanceapplicationswithsoftwareinstalledand
liveat1600dealers.
• Conclude;DevelopmentSkillsrelatingtoforms,datastorageandextraction.
• LightstoneInnovation;ProvenproductdevelopmentcapabilitiescoupleswithstronganalyticandGIScapabilities.
RGTShavea33%stakeinthenewcompany.
06 Annual Report 2011
the RGt sMARt busIness ModeLTheRGTSBusinessModelisfocusedonenablingourclientstomakebetterbusinessdecisions.BetterBusinessDecisions
aremadebasedonaccurateandreliablebusinessintelligence.RGTSbelievethatthisinvolvesmuchmorethanBusinesses
Intelligence(BI)–theRGTSbusinessmodelappliesineveryaspectofthebusinessfromDatasourcingthroughtoDecision
making.RGTShavedefinedthevaluechainasfollows:
• Datawithoutvalidation is just that–data; throughqualityassuranceandvalidationdatabecomes informationand
beginstohavevalue.
• Intelligencewithoutcontextisjustinformation;RGTSapplyarangeofenablersthroughanalyticaltools,reportsand
dashboardswhichaddcontexttotheinformation.
• Analysisandknowledge-basedadvancedanalyticsisthenappliedtotheIntelligence.
• Industryandmarket-specificKnowledgeisthenappliedandDecisionsareenabled.
Themodelcanbeapplied ineveryfacetof industry; inevery industry. TheuniqueRGTSBusinessIntelligenceEngine
coupledwithanexperienced,enthusiasticandcommittedconsultingteamprovidesRGTSClientswithHi-Performance
DecisionSupport.StrategicallyRGTSintendfocusingallfuturedevelopment,newproductinitiativesandanyprospective
acquisitionsonbusinessandbusinessesthatfitthismodel.
07
stRuCtuRe & GoVeRnAnCeWhile structurally there are currently four organisations in the group; RGT SMARTMarket Intelligence Limited (the holding
company),twowhollyownedsubsidiaries(RGTandKASMART)andaninvestmentsubsidiary(CarStats)tomaximizesynergies
day-to-dayoperationsarerunbyanExecutiveCommittee(EXCO)fully immersedintheoperationsofthetwowholly-owned
operatingsubsidiaries.AcomprehensiveCEOandEXCOTermsofReferencehasbeenapprovedbytheBoardandmembers
oftheAuditCommittee.
EachoperatingcompanyhasaseparateBoardofDirectors responsible forcomplianceandfiduciarymattersand theRGT
SMARTExecutiveDirectors,PaulDeVantier,CliffReedandDr.NealBrutonarebolsteredbyaparticularly stronggroupof
independentnon-executivedirectors;AlfredDaCosta,CumeshMoodliar,TrevorHayterandBrandPretoriusinmanagingand
steeringthegroup.
TheGroupBoardissupportedbyanIndependentAuditCommittee,IndependentRemunerationCommitteeandaTransformation
Committee.
08 Annual Report 2011
Alfred Anthony dA coStA (46) BCom (Hons)Independent, Non-Executive Chairman
Alfredhasbroadexperience in thecommercialarena,andstrongcommunityandeducationalaffiliations. His career began as chief business advisor for the Small BusinessDevelopmentCorporation (SBDC). He has served as a boardmember for the Centre for Investment andMarketing in the EasternCape (CIMEC). For a periodAlfred served as theCEOof the PortElizabethRegionalChamberofCommerceandIndustry(PERCCI).AlfrediscurrentlytheCEOofUkuvulaInvestmentHoldings(Pty)Ltd,anon-executivedirectoratBidvestGroupLimitedandofIQUADGroupLimited.HeisalsoacouncilmemberattheUniversityofSouthAfrica(UNISA)andforaperiodwasthePresidentofPERCCI.
Alfred,anindependentnon-executive,wasappointedasChairmantotheboardofRGTSMARTon12June2008.
PAul bernArd de vAntier (52)Chief Executive Officer
PaulhasbeeninvolvedintheMarketResearchandMarketingConsultingbusinessfor25years.Throughamanagementbuy-out,Paulandtwopartnerssetupaspecialistmarketresearchandbusiness intelligence consulting partnership in 1990. Over time, Paul’s experience base andexpertisefocusedincreasinglyontheMotorIndustry–specialisinginfeasibilitystudies,productdevelopment, brand building and service quality processes. Positive outcomes with manyprojectswithbluechipclientshaveresulted in longstandingrelationships. Founded in2004,KASMART, awholly-owned subsidiary of RGTSMARTwas the logical culmination of Paul’sexperienceandknowledge.
PaulwasappointedasanexecutivedirectortotheboardofRGTSMARTon12June2008.
clifford WAlter reed (52) CA(sA), mComm(tAxAtion)Financial Director
Cliff has followed a successful career as an accountant for the past 30 years. He hasbeeninvolvedincommerceandindustry inadditiontobeingaregisteredaccountantandauditor inpublicpractice. AswellasbeingaCharteredAccountant,healsoholdsaMastersDegree inTaxation.CliffbeganhiscareeratSpencerStewartCharteredAccountants.HelaterjoinedAngloAmericanGoldDivisionintheFreeStateasManagerofFinanceandAdministration.HereturnedtoPortElizabethwherehejoinedBel-EssexCorporationandprogressedtothepositionofGroupFinancialDirector.In1995hestartedFrancisReed&Co,CharteredAccountants(SA).
CliffwasappointedasanexecutivedirectortotheboardofRGTSMARTon12June2008.
dr neAl StAnley bruton (54) DComm EConomiCsDirector: Corporate Strategy
NealwasastudentattheUniversityofPortElizabeth(UPE)wherehereceivedaBCommdegreein1981,aBCommHonoursdegree in1982,andaMCommdegree,CumLaude,majoring ineconomics, in 1986.Neal subsequently completed hisDCommatUPE. Neal’s career in themotor industry spanned seventeen years with Volkswagen of South Africa. In 1995 he wasappointedasanalternatedirectorofVolkswagenFinance(Pty)Ltd.Nealhasvastinternationalmotor industry experiencehaving lived andworked inWolfsburg,Germany,Detroit,USAandMiltonKeynes,UnitedKingdom.TodayNealisrecognisedasSouthAfrica’spre-eminentMotorIndustryeconomist.
NealwasappointedasanexecutivedirectortotheboardofRGTSMARTon12June2008.
boARd oF dIReCtoRsGRouP
09
cumeShAn JAyASeelAn moodliAr (42) BA LLB AnD LLm (tAx)Independent, Non-Executive Director
CumeshstartedasacandidateattorneyatGoldberg&DeVilliersIncin1994.In2006hewasappointeddirectorandin2003wasappointedManagingDirector,thepositionheholdstodate.Goldberg&DeVilliersInc.isanestablishedLegalPracticewhichwasformedinPortElizabethin1933.Thefirmcomprisesaprofessionalcomponentof15lawyersandapproximately40supportstaff.ThefirmhassignificantexpertiseintheareasofCorporateLaw,CommercialLaw,PropertyLaw,LocalGovernmentLaw,InsuranceLaw,LitigationandCreditRecoveries.
Cumesh’s personal areas of specialisation are in corporate and commercial law, commercialagreements,commercial litigation, insurance lawandlocalgovernment law. HehasservedasaLecturerattheSchoolforLegalPractice,NMMU,inpersonalinjurylitigationandcommercialLawandhasbeenrequestedbytheCapeLawSocietytoassistindisciplinarymattersinvolvingattorneys.
Cumeshwas appointed as a non-executive director to the board of RGTSMART on 05May2010.
brAnd PretoriuS (62) mCommIndependent, Non-Executive Director
BrandhasplayedaprimaryroleinthemotoringindustrysincehestartedworkingforToyotaSouthAfricain1973.
Followinganumberofmanagementpositionsinresearch,planning,salesandmarketing,hewasappointedmanagingdirectorofToyotaSAMarketingin1988.UnderhisguidanceToyotabecamethemarketleaderintermsofbothsalesandcustomersatisfaction.
InMarch 1995 he joined South Africa’s largestmotor retail group,McCarthyMotorHoldings,aschiefexecutive.EffectiveOctober1999,hewaspromotedtothepositionofChiefExecutiveOfficer ofMcCarthy Limited, the holding company ofMcCarthyMotor Holdings. It is widelyacknowledgedthatBrandplayedthepivotalroleinthesuccesofMcCarthy.
InadditiontoRGTSMARTBrandcurrentlyservesasanon-executivedirectorontheboardsoftheABSAGroup,ABSABankLimited,ReunertLimited,andEliance.HewasrecentlyappointedtotheadvisoryboardoftheAfrikaanseHandelsinstituut.
AnhonoraryprofessorshipinBusinessManagementwasconferredonhiminMay1991bytheUniversityoftheFreeStateandinMay2001,bytheUniversityofJohannesburg,aswell.HewasappointedaFellowattheGordonInstituteofBusinessScienceinNovember2007.BrandisamemberofthemainboardoftheNationalBusinessInitiative,theREADEducationalTrustBoardofTrustees,theadvisoryboardoftheUniversityofStellenboschBusinessSchoolandistheimmediatepastpresidentoftheSouthAfricanRetailMotorIndustryOrganisation.HewasappointedasanambassadoroftheSAValuedCitizensInitiativeinMay2008andinNovember2009asaVisitingExecutiveattheCentreforResponsibleLeadershipattheUniversityofPretoria.
BrandisafirmbelieverinbusinessethicsandstrategicbusinessgrowthandwillhaveastrongstrategicinfluenceonthefutureofRGTSmartanditssubsidiarycompanies.
10
RePubLIC CoMPuteR seRVICes (RGt) InadditiontoPaulDeVantier(ManagingDirector),CliffReed(FinancialDirector)andNealBrutonthefollowingaretheExecutive
DirectorsoftheBoardofRGT:
Gert JohAnneS GrundlinGh (58)Director: Systems Development & Programming – RGT Operational Board
AftercompletingvariousIBMandUnisysstudiesGertwaspromotedtoProgrammerandSystemsAnalystProgrammer
attheSAWoolBoard.AfteraperiodwithICLComputerBureauGerttookupapositionatGeneralMotorsSAwherehe
wasresponsibleforimplementinganMRPsystemandsubsequentlysupportingallimplementedITsystems.Asdirector
ofSystemsDevelopmentandProgramming,Gertisresponsibleforthedesign,development,hostingandsupportingof
alltheRGTsystemsandinparticulartheNAAMSAandSAAMAStatisticalSystems.
Gertplaysa leading role in theNAAMSAStatisticalCommittee. Underhis leadershipandguidance theAUTOSTATS
systemhasbecometheprimarystatisticalanalyticaltoolintheautomotiveindustry.
heinrich coetzee (45)Marketing and Training Director – RGT Operational Board
HeinrichjoinedtheSouthAfricanAirForcein1986asaseniorfacilitatorfortheSouthAfricanAirForceSchoolofLogistics
Training. Hehasdevelopedandpresentedvarious trainingandmanagementcoursesand is today renowned forhis
knowledgeonthevehiclestatisticalanalysisindustry.In2001hejoinedRGTastheTrainingandMarketingManagerand
istodayaDirectorontheRGTOperationalBoard.
HeincurrentlyheadsupanRGTSMARTinitiativetoestablishandgrowtheRGTTrainingAcademyakeyaspectofRGT
SMART’sdevelopmentplanning.
KA sMARt MAnAGeMent ConsuLtAnts (KA sMARt)InadditiontoPaulDeVantier(ManagingDirector)andCliffReed(FinancialDirector)thefollowingaretheExecutiveDirectorsof
BoardDirectorsofKASMART:
Anthony WilliAm cAlcutt (38)Operations Director – KA SMART Operational Board
Afterstudyingengineeringandworkingforaconstructioncompanyasaquantitysurveyor,Anthonycompletedfurther
studiesinComputerSciencetostartacareerasasoftwareprogrammer.Anthonysubsequentlyfoundapositioncompiling
andanalysingusedvehiclevaluesforMead&McGrouther.AnthonylaterbecameakeyteammemberwithanInternational
VehicleLeasingcompanyassessingriskandformulatingmaintenanceratesandresidualvaluesforvehiclesinoperationin
SouthAfrica.In2004hejoinedKASMARTasadataanalyst,progressingtopartneranddirector.
TodayAnthonyheadsupAnalysis,ReportingandSpecialProjectsfortheGroup.
JuStin SWAnePoel (38)Client Service Director – KA SMART Operational Board
Justin has been in the Market Research industry for 12 years and specialises in customer service research. After
completinghisMarketingDiplomaat theNelsonMandelaMetropolitanUniversity (NMMU) in1994,Justinspent three
yearsinnationalsales.From1997–2003Justinjoinedaninternationalfullservicemarketresearchcompanyasasenior
marketingmanagerandwasbasedintheirPortElizabeth,UnitedKingdomandCapeTownoffices.Justinhasworkedwith
someoftheworld’slargestcompaniesandindustriesthroughoutSouthAfrica,Africa,theUnitedKingdomandEurope
developinguniquemethodologiestomeasureandincreasebrandawarenessandcustomerservicelevels.Justinjoined
KASMARTin2005.
Today Justin is a director on theOperational Board of KA SMART and is responsible for Client Service and Project
Managementatalllevels.
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AlAynne de vAntier (50)Director: Financial Control– KA SMART Operational Board
Alaynnestartedheraccountingcareerwithmajorinternationalcreditcardcompanyandsincethenhasheldanumberof
senioraccountingpositionsrangingfromimportanddistributionofindustrialmachinery,miningengineeringandmulti-group
listedoperations.SinceKASMART’sinceptionshehasbeeninstrumentalinstructuringandcontrollingthecompany’s
financesandensuringcomplianceandgoodgovernance.
TodayAlaynneisadirectorontheOperationalBoardofKASMARTandisresponsibleforhighlevelfinancialreporting,
financialperformanceanalysisandmanagementofthegroup’sconsolidatedaccounts.
RGt sMARt exeCutIVe CoMMItteeDaytodayOperationsofthegroupareunderthemanagementofanExecutiveCommittee.ThiscommitteeconsistsofPaulDe
Vantier,CliffReed,NealBruton,GraemeReid,GertGrundlingh,MarkGroch,AlaynneDeVantierandEvertonBowers.
GrAeme reid (57)CHIEF OPERATING OFFICER RGT SMART
Graemeisaresultsdrivenleaderandmanager.Inadditiontosignificantseniorgeneralmanagementexperiencecovering
industriesasdiverseasretail,entertainmentandleisureandmotorhehasverystrongHumanResourcesandCoaching
experience.DuringmostofhiscorporatecareerGraemehasoperatedasa“changeagent“andhasapersonalpassion
towarddeveloping,assistingandguidingindividualsandtheirorganisationstowardachievingtheirgoalsandobjectives.
GraemeisanaccreditedActionCOACHandhasvariousqualificationsincludingMDP,DPLR(UNISASBL)andaHenley
ManagementCollegeMBAwhich focusedonthe futureof theRetailMotor Industry. Hisstrongdevelopmental focus,
peoplesensitivemanagementskillscoupledwithanin-depthunderstandingandpassionforthemotorindustrypositions
himideallytomanagetheRGTSteam’sdaytodayactivitiesasthegroupanditsteamcontinuestoevolveasafastgrowing
corporatebusiness.
mArK Groch (31)Chief Information Officer RGT SMART
MarkhasworkedintheUK,EuropeandSouthAfricaintheInformationandDataSolutionenvironment.Fundamentally
thework has been based aroundmarrying business and IT capabilities tomaximizeCRM, intelligence, and strategy.
WhileworkingforAutomotive,Retail,FMCG,Telecoms,andPharmaceuticalclientsMarkhasfocusedonteamdelivery
ofexceptionalclientdataandinformationsystemsthatsuittheneedsandobjectivesofclients.HisresponsibilityatRGT
Smartisthemanagementandstrategyofinformationandtechnologies,whilemaintainingahighlevelofinputintoclient
delivery.
MarkobtainedhisHonoursDegreeinComputerScienceandInformationSystemsandamajorinEconomicsfromUPE
in2000.
12
everton boWerS (40)Manager Systems Development
EvertonBowershasworkedinITsince1993specialisinginsoftwaredevelopmentandITconsulting.Everton,aMicrosoft
CertifiedProfessional,completedhisNationalDiplomaInformationTechnologyatPETechnikon(nowNMMU)in1992.He
beganhisemploymentcareeratBonita,aFMCGcompany,wherehequicklyprogressedtoaseniorsoftwaredeveloper.
DuringhistimeatBonitahewasresponsibleforallsystemsimplementationatvariousdepotsandsubsidiarycompanies
andfurthergainedextensiveexperienceinwarehousing,financeandpayrollsystemsdevelopment.
Evertonmoved out of the systems development arena and took up employment atNMMUwhere hewas involved in
technicalsupportandendusersupport.Evertonreturnedtosystemsdevelopmentwhereforanumberofyearsheworked
inaconsultingroledevelopingsoftwareandimplementingsoftwaresystemsforvariouscompanies,suchasPQAfrica,
DimensionData,M-Web,NaspersandMindport(Hoofddorp,TheNetherlands).
In2002EvertontookupapositionassystemsdeveloperatRGTandcurrentlyholdsthepositionofManagerSystems
Developmentandisresponsibleforoverseeingthecompletesystemsdevelopmentlifecycleofallinternalandcustomer
software.
13
boARd CoMMIttees And WoRKInG GRouPsAltXListingsrequirementsprovidefortheestablishmentofanAuditCommittee;RGTSMARThasgonemuchfurtherwithan
IndependentRemunerationCommittee,IndependentTransformationCommitteeandGreenAgendaTeamasstandingitemson
BoardMeetingagenda.
IndePendent AudIt CoMMItteeDuringtheyearunderreviewthecompositionoftheauditcommitteeconsistedoftwonon-executivemembers,namelyAlfredDa
CostaandJacquesMagliolo(chairman).ArepresentativefromtheDesignatedAdvisorattendedtheauditcommitteemeetingsin
compliancewiththeAltXListingRequirements.KingIIIrecommendsthatthechairmanoftheBoardshouldnotbethechairman
oftheauditcommittee;furthermoreKingIIIadvisesthattheauditcommitteesconsistofatleastthreeindependentnon-executive
directors.Accordingly,Mr.CumeshanMoodliarwasappointedasanindependentnon-executivedirectorwitheffectfrom05May
2010andMrTrevorHayterappointedindependentnon-executivedirectorwitheffectfrom03September2010whichtwonew
directorsalsoservedasmembersontheauditcommittee.Mr.JMaglioloresignedasadirectoron31December2010andMr.
TrevorHayterwasappointedaschairmanoftheauditcommittee.
Theaudit committeemetfive timesduring theyear, andmeetsat least twicea year.Partnersof theexternal auditorare in
attendanceatthemeetings.Themajorityofthemembersoftheauditandriskcommitteearefinanciallyliterate.TheBoardof
DirectorsofRGTSMARThasunrestrictedaccesstothecommittee.
The audit committeemandate provides for the reviewing of financial information, the effectiveness of the internal controls,
assessmentofriskrelatingtothebusinessandindustry,accountingpolicies,thecodeofethics,complianceprocedures,audit
feesandreportingthereontotheBoard.Theauditcommitteehasapproveditsresponsibilitiesintermsofthismandate.The
auditcommitteeisalsoresponsibleforallriskmatters.
IndePendent ReMuneRAtIon CoMMItteeARemunerationCommittee(Remcom)hasbeenestablishedbytheBoardasakeyelementofcorporategovernance.Theterms
ofreferenceforthiscommitteeincludethedeterminationoftheframeworkforremunerationoftheChiefExecutiveOfficer,the
ExecutiveDirectorsandotherseniormembersoftheexecutivemanagementteam.Remcomhavealsobeentaskedtomake
recommendationstotheBoardregardingaremunerationpolicyinkeepingwiththeGroupstrategy,anexecutiveincentivebonus
schemeandproposerulesandtheoperationofapossiblephantom-shareincentivescheme.
Anon-bindingadvisoryvotehasbeen included intheNoticeofAnnualGeneralMeetingwhichvoteenablesshareholdersto
expresstheirviewsontheremunerationpolicy.
Onaregularbasis(atleastonceeverytwoyears)RemComwillreviewbenchmarkcompaniesandappropriatemarketinformation
toensurethatsalariesandbenefitsareinlinewiththemarketandtheremunerationpolicy.
TheRemcomcomprisesTrevorHayter,CumeshMoodliarandAlfredDaCosta–allindependentnon-executivedirectors.
14
tRAnsFoRMAtIon CoMMItteeIn2011theBEEinitiative,currentlycapablymanagedbyAnthonyCalcutt,willbeexpandedtoincludeasupportingadvisory
committeeofkeyemployeestocontributeintheexecutionofBEEandEmploymentEquityplanning.
KASmartisaimingtoreplacetheircurrentLevel2BEEcertificatewithnolessthanaLevel3fortheyearendingFebruary2011.
Steps taken toachieve this include the trainingof ITstaffonMicrosoftCertifiedcourseswhichnotonly improves theskills
requiredfortheirspecificjobfunctionbutwillalsogotowardssupportingthegroupsMicrosoftCertifiedPartnerstatus.Socio-
EconomictargetswillbemetthisyearwiththeawardingofaKASmartMarketingBursarytoaqualifyingpostgraduatefull
timestudentstudyingattheNelsonMandelMetropolitanUniversity(NMMU).ThishasbeensetupwiththehelpoftheNMMU
FinancialAidOfficerandhasbeenawarded.
RGTaresimilarlyaimingtoimprovetheircurrentLevel8BEEcertificatetoaLevel4throughvariousinternalSkillsDevelopment
initiativesaswellasbyusingsuppliersthatareBEEcertified.TheSocio-Economictargetwillbeachievedbyhavingselected
Oosterlandasabeneficiarywhoarereceivingafixedmonthlyfinancialdonation.OosterlandYouthCentresituatedinDespatch
since1980,accommodates120childrenplacedintheircarebytheChildren’sCourt.Thesearechildrenwhoareinneedofcare
andincludethosethataredestitute,orphaned,abused,orneglected.
ThecurrentRGTSmart’sLevel4BEEcertificatewillimproveafterfinalconsolidationandassessment.
OntheEmploymentEquityfronttheCompanypromotesaculturethatprovidesallemployeeswithopportunitiestoadvance
totheiroptimallevelsofcareerdevelopment.TheCompanyencouragesparticipationintheownershipofRGTSMARTbyits
employeesthroughtheplacingofsharesofthepublicofferwithstaff.
RGTSupholdsandsupports theobjectivesof theEmploymentEquityActand intends implementingvarious initiatives that
provideopportunitiesforalllevelsofstaffwithinitsvariousdevelopmentsastheybecomeestablishedandwillseektoposition
itselfasanemployerofchoice,whilstatthesametimeenhancingitsparticipationinmakingSouthAfricamoreinternationally
competitive.Employmentpoliciesaredesignedtoprovideequalopportunities,withoutdiscrimination,toallemployees.
GReen AGendATheBoardhasaGreenAgendaasastandardagendaitematitsBoardmeetingsandpursuanttoapresentationonitsGreen
Agenda, theboardhasassigned responsibility tooversee thesechangesand the implementationof thegreenpolicy toan
individualwithineachoperatingsubsidiary. These individualswillsetperformancetargetsonsustainability in linewithRGT
SMART’sgreenpolicy.
Beingafocusingondatamanagementandenhancement,RGTSrecognisesthatitsdirectenvironmentalimpactsareassociated
primarilywiththeoperationoftheofficeandITinfrastructure.Systemsaimedatreducingresourceconsumptionovertimeare
inplaceandtheCompanyiscontinuouslyexploringwaysinwhichtoreducepaper,energyandwaterusage.RGTSwillbe
implementingthejourneytowards“CarbonNeutral”certificationduring2011.
It GoVeRnAnCeTheRGTSmartbusinessmodelisheavilydependentonInformationTechnology.Thisindustryspaceisaconstantlychanging
environmentandRGTSmart realises the importanceof focusingonstayingabreastof thisdynamicandchallengingsector.
RGTSmarthasbegunensuringthatITgovernanceisfrontofmindandthereforealigningITinvestmentswiththecorebusiness
direction.Bycontinuallychallengingandunderstandingthedirectionofthebusiness;theshapeandinvestmentofITisassured
tobecomplementary.AsRGTSmartstartstodeveloptheITgovernanceapproach,soitwillenablethebusinesstodelivermore
effectivelyandefficientlywiththemarketsandclientsrequirements.
15
stRAteGIC objeCtIVesInJanuary2011RGTSheldthefirstofwhatwillbecomeanannualdiscipline–astrategicplanningandstrategyreviewsession.
Theentireboardandselectedseniormembersofthemanagementteamparticipated.Primaryobjectiveswereidentifiedina
numberofkeyareas:
Financial:Thefocuswillbeonsustainablegrowthandbecausethiswillrequirere-investmentinthemediumterm,conservative,
measured and reasonable levels of profitability are expected. In 2011 RGTSwill develop incentives linked to growth and
identifiedKPI’sforallemployeesandexploretheintroductionofperformanceincentivesforseniorstaff.Securinganinvestor
ofreferencetoacquireasignificantstakeinthebusiness,therebyraisingadditionalworkingcapitalwasconsideredapriority.
Marketing:RGTSwill focusasmuchonPublicRelationsas InvestorRelations in2011. Thecompanyprofilewillberaised
significantly.Anumberofimportantinitiativesareplanned:RGTSMARTwillhaveasignificantpresenceattheJohannesburg
InternationalMotorShow2011,asocialmedialaunch,quarterlynewsletterandDr.NealBrutonwillbehostingaregularbriefing
withkeymediaandindustryleaders.TheRGTcompanylogohasbeenredesignedandindividualbrandingforallproductsand
servicesinlinewithcorporatebrandingwillbeimplemented.
StaffDevelopmentandSuccessionPlanning:Toensurecontinuityandstabilitystaffandmanagersinallcriticalpositionswill
havestructuredbackupandsupport.Inordertoproperlyresourcesustainedgrowthinalloftheoperationalareasanumberof
keyvacancieshavebeenidentifiedforrecruitment,inadditionlongerrangedevelopmentplanningforseniorexecutivepositions
willfocusonensuringcontinuity.2011willalsoseeformalgradingandbenchmarkingofallpositionsandstaffremunerationand
development,includingtrainingwillbeinformedbythisprocess.
OrganisationalStructure:In2011RGTandKASMARTwillberestructuredasoneoperationalunit.Thiswillenabletheteamto
maximizesynergiesandfullyintegratethedifferentcompanycultures.Co-locationinonebuildingisakeyobjective.Individual
profitandcostcentersfocusedonkeyaspectsofthebusinesswillbeestablishedtoempowerandincentivisemanagers.
Environmental:RGTSwilltakealeadershippositioninenvironmentalawarenessandaction.Beginningwithformal“carbon
neutral”certificationin2011arangeofappropriatelyprofiledinitiativeswillbeparticipatedin.
RGTSMART
Marketing & Sales
Back Office Support
Finance & Admin
Information Solutions Infrastructure
Information Solutions Development
NAAMSA & SAAMA
Service Quality Systems
Analysis & Research
RGT Training Academy
16
FInAnCIAL PeRFoRMAnCe hIGhLIGhtsFinancialresultsarepresentedfullywithinthisAnnualReportbuthighlightsfortheperiodMarch2010toFebruary2011,RGTS’s
firstyearinthelistedenvironmentareasfollows:
Overview:
• Revenueisupby8.3%
• Totalcostsareupby5.2%
• Headlineearningsupby33.4%andHEPSupby19.2%
• Proceedsfromlistingweremainlyusedtorepayborrowingsandsettlelistingcosts.Thegroupreflectedapositivecash
flowofR1.47mintheperiodunderreview.
Feb2011 Feb2010
Revenue 27703937 25583662 8.3%
OtherIncome 117953 3404 3365.1%
Totalcosts 23066083 21928440 5.2%
ProfitBeforeTax 4755807 3658626 30.0%
ProfitafterTax 3306466 941530 251.2%
HeadlineEarnings 3275476 2455733 33.4%
HeadlineEarningsperShare(HEPS) 0.8287 0.6950 19.2%
17
18
viSionTobeacknowledgedworld-wideas the leadingauthorityprovidingactionable
business intelligence, decision support and associated value-added services
coveringallaspectsofindustry.
miSSionProvidinganever-expandingrangeofproductandservicestailoredtotheneeds
ofourclients,expandingourspreadandreachacrossallaspectsofindustryby
leveragingtheexistingassets:
• Databases,
• Analysis&ReportingSystems,
• AcknowledgedExpertise,and
• ClientRelationships.
19
vAlueSBuildingtruewealthisaboutconsistenthonestyandintegrity.Therearenoshort-
cuts;transparency,goodcorporategovernanceandcompliancearethekeys.
Profitabilityisparamount,butnotonlytobenefittheshareholders,beingprofitable
enablesustoinvestinourpeopleandourtechnology–itwillenableustoachieve
ourVision.
Asindividualsandasagroupwearetenaciousandaredriventosucceedandwe
alwaysdeliveronourpromises.
Weareacaringcompany–sensitivetotheneedsofouremployees.RGTSMART
andallitssubsidiariesarecommittedtotheongoingdevelopmentofourpeopleand
theircareers. Ourpeoplewillbemotivatedandexcitedbyopportunitiestoshow-
casetheirtalentsandshine.
WehavesinceresupportforSouthAfrica’stransformationagenda,notbecausewe
areforcedtobylegislationbutbecausewebelieveintheobjectivesandimpacton
societyandourcountry.
20
ChAIRMAn’s stAteMent
AsChairmanoftheBoardofRGTSmart,Ihavebeenfortunatetohavebeencloselyinvolvedwiththecompanysincethe
inceptionofthebusiness.Thefoundersoftwoverydifferent,buthugelycomplimentarybusiness,determinedthattheir
potentialtogetherwasfargreaterthantheirdestiniesapartandIwasinvitedtoassistinthisexcitinganddynamicventure.
It’sbeenafascinatingjourneythatIcontinuetobeproudlyassociatedwithespeciallyduringthisdynamiceconomicand
politicalenvironmentinwhichthebusinessoperates.
Thelastfinancialyearhasbeencharacterisedwitheconomicuncertaintyandburstsofrecoverytotheglobaleconomic
system.AlthoughSouthAfricahasexperiencedagooddegreeofpositivesentimentdrivenbyinfrastrastructureandpublic
expenditureresultingfromthehostingofFIFA’sSoccerWorldCup2010,astrongcurrencyandaresilientstockmarket,
bothcorporateandhouseholdexpenditureremainscautious. RGTSmartMarket IntelligenceLimitedoperates largely
intheAutomotiveIndustryandalthoughthisindustryhasexperiencedasignificantrecoveryweremaincautiousasour
clients’spendingandserviceneedsareindicativeofthisimpactandpotentialforgrowthofalowbase.
ThefinancialresultspresentedinthisAnnualReportrepresentRGTSMARTMarketIntelligenceLimited’smaidenresultsas
alistedcompanyandinspiteofgoingtomarketattheheightoftheglobalfinancialcrisisthecompanyhas,inmyopinion,
performedadmirably.
Shareholderswillbepleasedthatthecompanyhasbeenveryfortunatetoassembleaboardcomprisedofexperienced,
competentandvalues-baseddirectors.ItgivesmegreatpleasuretoextendaspecialwelcomeSybrand“Brand”Pretorius,
TrevorHayterandCumeshMoodliartothegroupboard,allofwhomoffertremendousinsight,abreadthofexperienceand
focusthatwillenhancenotonlyRGTSMART’scredibilitybutalsosupporttheexecutiveteamsinachievingtheirgoals.
Fromtheoutset thePaulDeVantier (ChiefExecutiveOfficer),hasmadeasincerecommitment topropergovernance,
transparencyandcomplianceandasanindependentnon-executivechaironeofmyprimaryroleshasbeentoguideand
sustainthiscommitmentandI’mpleasedtoreportthatithasbeenapleasuretodosowiththisteam.TheRGTSMART
executivethink,actandbehavewithamaturitythatbeliesthecompany’ssizeandexperienceinthelistedenvironment
anditisatestamenttoPaul’scommitmenttoinvolvequalifiedandexperiencednon-executiveswhoaddgreatvalueto
thecompany.
Broad-basedBlackEconomicEmpowermentisastandingitemonRGTBoardagendaandgoodprogresshasbeenmade.
ThelatestBEEscorecardstobeissuedthisyearwillseeRGTimprovefromalevel8in2010toalevel4(100%contributor)
in2011andweexpectKASMARTtoachievealevel3certificatein2012.ThecommitmenttoB-BBEEgoesmuchfurther
however;atgrouplevelaninternalteamguidesandadvisesmanagementonvariousBEE,strategiesandinitiativeswith
progressbeingmonitoredmonthlybytheexecutive.
RiskManagementdisciplinestooarewellestablishedwithformalRiskReviewstakingplaceeverymonthatanoperational
levelandquarterly,atastrategiclevel.
Lookingforward,theentrepreneurialflairthatcharacterisedtheoriginalbusinessescontinuestoflourishandtheassociated
drivewillserveallthestakeholderswellasRGTSMARTgrowsfromstrengthtostrength.Thecompanyoperatesinafast
growingsector–providing intelligencebaseddecisionsupportservicesand iswellpositionedwithuniquetechnology,
superiorsystemsandaprofessionalteam.
Thecompanyisprofitable,cashgenerativeandthefinancialfundamentalsaresound.Theboardwillcontinuetofocus
onthestrategicopportunitiestofasttrackgrowthandleveragetheresourcesthatthecompanyhasbuiltupoverthelast
3years.
Lastly,Iwouldliketoextendmysinceregratitudetoallourinvestors,clientsandbusinesspartners,businessassociations,
suppliersandemployeeswhosepositivesupportandinvolvementarekeytotheongoingsuccessofRGTSMART.
AlfredDaCosta
Chairman
21
Ceo’s ReVIeW
BackinJune2008RGTSMARTMarketIntelligenceLimitedwasformedtoacquireRepublicComputerServices(Pty)Ltd
(RGT)andKASMARTManagementConsultants(Pty)LtdwiththeexpresspurposeoflistingtheGrouponAltX.Wespent
sometimeconsolidatingoperationsand“corporatising”twosuccessfulfamilyownedbusinessesbeforerealisingourfirst
objective–thelisting–onApril142010.Thishasbeenanextremelybusyyearwithsignificantprogressbeingmadeon
manyfronts.
Combiningdifferentcorporateculturesischallengingatthebestoftimesandinspiteofkeepingfocusongrowingand
securingthebusiness,makingsubstantialstructuralandoperationalchangesandintroducingarangeofnewdisciplines
theteamhasgelledtogetherratherwellandRGTSMARTistodaystronglypositionedgoingforward.
finAnciAl overvieW
Inspiteoftheenergyabsorbedbyrestructuring,processimprovement,compliance,governanceandreportingthecompany
hasperformedwellandwearepleasedwiththeresultsachievedinthisourfirstyearinthelistedenvironment.
For2010/11revenueimprovedtoR27.7million(upby8.3%)whiletotalcostsonlyincreasedby5.2%.WhileHeadline
earningsareupby33.4%andHEPSupby19.2%wehavetoacknowledgethatthisisaflatteringcomparisonbecause
thecomparativefiguresareimpactedbylistingcostsinbothyearsandimpairmentandsharebasedpaymentsintheprior
year.
NonethelessprofitaftertaxofjustunderR3.3minabsolutetermscanbeconsideredasatisfactoryperformance.
Key initiAtiveS
Weembarkedonanumberof initiativesthisyear. Itwasdeterminedthatthetwooperatingsubsidiaries(RGTandKA
SMART)would benefit greatly by amerged cross-company organisational structure that allowed for better sharing of
resources,managementandskills.Theplanalsoplacesownershipofoperationalperformanceondivisionalunitmanagers,
makingforamorecommitted,moreinvolvedteamgearedforgrowth.Goingforwardincomewillbederivedfromfour
operationalunits:
• NAAMSA&SAAMA:focusedonRGTstraditionalcorebusinessofprovidingonlinestatisticalservicestothemotorand
agriculturalmachinerybusinesses.
• ServiceQualitySystems,(SQS&CSI):managingtheSQSandCSIcomponentsoftheBusiness.
• Research, Analysis and Special Projects: this unit handles the value added consulting, advanced analysis and
variousad-hocprojects.TheunitalsohousestheRGTSMARTInnovationUnitresponsiblefordrivingnewproduct
developmentatRGTSMART.
• RGTAcademy:theRGTAcademyisfocusedondeliveringagrowingsuiteoftrainingsolutionsforourclients.
Theincomeunitswillbesupportedbyfoursupportdivisions:
• InformationSolutions:thisunit,dividedintotwosections;Infrastructure,responsiblefortheinstalledhardwareand
softwaresystemsandDevelopment,responsibleforsystemsdevelopmentandsupport,providestheITplatformand
backboneoftheRGTSMARTorganisation.
• MarketingandSales:providinggroup-widemarketingandsalessupport.
• BackOffice:theBackOfficefunctionsupportingdaytodayadministrationandhousekeeping.
• Finance&Administration:theall-importantaccountingandfinancialcontrolunitwhichwillmanageandreporton
eachoperationalunit’sfinancialperformanceandproducethecombinedmanagementaccounts.
Ibelievethatvastlyimprovedproductivityandefficiencywillresultfromthisnewoperationalstructure.
22
BecauseRGTisawell-establishedmaturebusinesswithmanyofitsproductsnearingsaturationnewproductdevelopment
isthekeytoacceleratedgrowth.Thereisunlimitedpotentialtodevelopandlaunchnewproductsandinnovationsandre-
vampsomeexistingones.Tomanageanddrivethisprocess,anInnovationUnitwasestablishedthisyear.TheInnovation
Unitwillevaluatenewproductconceptsandonceassessedviabletheunitwillensureimplementationofthedevelopment
andmarketingoftheseinitiatives.Alreadyit’shavinganimpact:
• NewAutoMSA:RGT’sMarketSegmentAnalyser(AutoMSA),thethirdbiggestrevenuegeneratorforthecompanyhas
becomealittledated.ThenewonlineversionisbeingpilotedwithmajorclientinstallationsduringMayandJune2011
withafullscalelaunchscheduledforJuly.
• PartsPricingSystem:WithdatafrommultiplesourcesincludingtheRGTNAAMSAsystemstheteamisdeveloping
anonlinecomparativepartspricingsystem.Weknowthereisdemandforthisserviceandexpectthenewsystemto
attractasignificantnumberofsubscribers.
• PublicAccessAutoSpecs:FormanyyearsRGThasprovidedmostmajorautomotivemediawithasystemunderpinning
comparativevehiclespecificationsegments to their respectiveWebSites. RGTwillbedevelopingourownPublic
Accesswebsiteprovidingconsumerswithstate-of-the-artcomparativecapability.Thebusinessmodelwillrelyon
intelligentinteractiveadvertisingonthewebsite.ThiswillforthefirsttimeprovideRGTSMARTwitha“publicface”.
• AutoForecast:AfollowupmodulefortheNewAutoMSAproductwillincludeasophisticatedmarketforecastingtool.
• AutoGreenFleet:TakingadvantageofthecurrenttopicalfocusonGreenIssues–andinparticulartheCO2emissions
taxAutoGreenFleet has been developed in partnershipwithMobiltas to provide fleet userswithmonth-by-month
accuratemeasurementandtrackingofthecarbonfootprintofeveryvehicleintheirfleets–thiswillallowfordriver
efficiencymanagementandfeedneatlyintocarbonoffsetactivity.AdditionallyRGTSisalsoevaluatingtheintroduction
ofapublicaccessportalforthemaninthestreettomeasurehisimpactontheenvironment.
TheKASMARTSQSproductstillhasenormousgrowthpotentialandthefocusherewillbetocontinueexpansioninto
othersegmentsandwidermarketsthatbeganduring2010.AnumberofopportunitieswithMotorDealernetworksand
theFastFitindustriesarecurrentlybeingpursued.
ItisalsologicaltoleverageouracknowledgedexpertiseintheMotorIndustryasmuchaspossible,in2010thefocuswas
onensuringstabilityandcontinuityandstrengtheningalreadystrongtieswithindustrybodiessuchasNAAMSA,NADA,
RMI,SAAMA,SAMBRAandNAACAManddirectlywiththemanufacturers,importersanddealers.
RGTSMARTisinvestingheavilyindramaticallyimprovedsoftwareandhardwareinfrastructure.ThenewRGTBI(Business
Intelligence)Engine–indevelopmentformanymonthsnow–willtakeoverfromlegacymainframesystemsbymid-year
andacompleteupdateofthehardwareplatformtotakeadvantageofthelatesttechnologyiscurrentlybeingdeployed.
ImportantlytheBIEnginehasbeendesignedtobeindustryneutralandRGTisnowcapable,withoutfurtherdevelopment,
toincorporatemarketdatarelatingtoanyindustryandanymarket,openinguparangeofexpansionpossibilitiestobe
exploredinthefuture.
develoPinG And GroWinG the teAm
There isnodoubt thatsustainedgrowth forourcompany isgoing tocomefromdevelopingourpeopleandRGTand
KASMARTwillcontinueinvestmentinthisarea.ForthedevelopersandinformationsolutionssupportteamstheMicrosoft
Certified trainingprogramsarebeingpromotedandsuccessfulcompletionofcourses is rewardeddirectly. Training is
encouragedandrewarded.
Evenwiththisgrowthhasbeenconstrainedbysimplynothavingenoughtimetogettoalltheopportunitiesandprovide
forthedemandandsothereisnodoubtthatbringingnewtalentonboardmustbeapriorityinthenextyearortwo;it’san
investmentthatwillpayoffinthemediumterm.
23
leGiSlAtive environment
We’ve been very aware of the developing legislative environment and the potential impact on our current and future
business.Legalandbusinessadvisorshavekeptusabreastofoverarchingdevelopmentssuchasthenewcompanies
actandRGTSiswellaheadofthecurveonadaptingtothesechanges.Therehasbeenotherimportantlegislationthat
we’vebeenacutelyawareof;TheConsumerProtectionAct(CPA)hashadsignificantimpact–moresoonourclients–
andwe’veadaptedallcontractstoensurecompletecompliance.TheProtectionofPersonalInformation(POPI)Billonce
enactedwillalsoaffectaspectsofRGTandKASMARTbusinessrelationshipsandagainweareaheadofthecurvein
adoptingprocessesandpracticesthattakeaccountofprovisionswhichmayimpactonourbusiness.TheCompetitions
ActtooisimportantandRGTSthoroughlyresearchesallaspectsoftheseandassociatedlawstoensurethatweandour
clientsareneveratrisk.
APPreciAtion
TheExecutiveDirectors,Dr.NealBruton,CliffReedandIareproudtoworkwithaBoardofDirectorsthatwouldbetheenvy
ofmanymuchlargerenterprises,andwhileaBoardofthiscalibermayseemlikesomethingofanover-killforabusiness
assmallasRGTS;it’snotourintentiontostaysmall.TheRGTSnon-executiveshavenotbeenpassiveeither–theyare
involvedandengaged–andIhavepersonallygrownasamanagerandbusinessmanthroughtheirsupportandinteraction.
Thisreviewismyannualopportunitytopubliclyexpressappreciationandthanksfortheirsupportandguidancethrough
theyear.
Ourdesignatedadvisors,ArcayMoelaandinparticularMicheleKrastanov(DA)andJulieBoel(SecretarialServices)have
beenoutstandingintheirsupport,assistanceanddedicationthathasmadeuslookgood.
Last,andbynomeansleast,it’simportanttorecogniseandthankthemanagementandstaffatRGTandKASMARTfor
theirhardworkandcommitmentinbuildingRGTS.
ThislastyearhasbeenagreatprivilegeandahugeeducationformeandIamlookingforwardtothenextfewyearswith
thisteam.
PaulBDeVantier
ChiefExecutiveOfficer
24
InteGRAted RePoRt - GoVeRnAnCeIntegrated Report As At 28 February 2011
TheBoardofDirectorsisfirmlycommittedtopromotingcorporategovernanceandhasimplementedtherecommendationsas
containedinthesecondKingReportonCorporateGovernanceforSouthAfrica2002(“KingII”)andKingIIIwhereappropriate.
Inaddition,therequirementsofTheCompaniesAct,2008astheyrelatetocorporategovernanceandtotheCompanyhave
beenconsidered.TheBoardhascontinuedimplementingvariousaspectsofcompliancewithKingIIIduringtheyearasmore
fullydetailedbelow.
1. comPoSition of the boArd
Atthedateofthisreport,theboardconsistedofsevenmembers,fourofwhichareindependentnon-executivedirectors.
In linewith the introduction of King III, the board ofRGTSMARTdecided to restructure the board. Accordingly, four
of theexecutivedirectors resigned fromtheCompany’sboardandremainasdirectorson theboardsof theoperating
subsidiaries.Furthermore, theRGTSMARTboardappointed threeadditional independentnon-executivedirectorsand
oneadditionalnon-executivedirector.TheChairmanoftheboardisnon-executiveandindependent.Thenon-executive
directorsareofsufficientcalibrefortheirviewstocarrysignificantweightintheBoard’sdecisions.TheBoardmeetingsare
attendedbyrepresentativesfromtheCompany’sDesignatedAdvisorinaccordancewithJSEListingsRequirementsfor
companieslistedontheAlternativeExchange(“AltX”).
ThedirectorsoftheCompanyaresetoutonpages35oftheAnnualReport.
2. indePendence of the boArd
Therolesofchairmanandchiefexecutiveofficerareseparated.TheBoardischairedbyanon-executive,independent
director,MrAlfredAnthonyDaCostaduringtheyearunderreviewandMrPaulDeVantieristheCompany’schiefexecutive
officer.Thenon-executivedirectorsarenotappointedunderservicecontractsandtheirremuneration(seepage70)isnot
tiedtotheGroup’sfinancialperformance.
3. APPointment And re-election of the boArd
Anymemberoftheboardcannominateanewappointmenttotheboard,whichwillbeconsideredataboardmeeting.
Thenominateddirector’sexpertiseandexperiencewillbeconsideredbytheboardaswellasanyneedsoftheboardin
consideringsuchappointment.InaccordancewithAltXListingsRequirementsanominationcommitteeisnotrequiredand
thesizeoftheCompanydoesnotwarranttheestablishmentofanominationcommittee.
4. role And function of the boArd
ThearticlesofassociationoftheCompanyarethecharterwhichgovernsthedirectors’roleandresponsibilities.TheBoard
retainsfull,effectivecontrolovertheGroup,providesstrategicdirectionanddelegatescertainpowerstomanagement.
Theday-to-daymanagementoftheGroupisvestedintheexecutivedirectors.
TheBoarddeterminestheCompany’spurposeandvalues,ensuresthattheGroupcomplieswithcodesofsoundbusiness
practiceandhasunrestrictedrightofaccesstoallCompanyinformation,records,documentsandpropertyandindependent
legaladvicewhenrequired.
TheDirectorsrecognisethattheyareresponsiblefortheGroup’ssystemoffinancialandinternalcontrols.Theexecutive
directorsareresponsibleforidentifying,analysing,reportingandmanagingGroupriskwhichformspartoftheireveryday
functions.Theboardisresponsibleforrelationswithstakeholders,aswellasbeingaccountabletothemfortheperformance
of theCompany, and reporting thereon in a timely and transparentmanner. The board is responsible for presenting
abalancedandunderstandableassessmentof theCompany’sfinancialpositionwith respect toall financialandprice
sensitivereportsontheCompany.
InaccordancewithAltXListingsRequirements, thedirectorsofRGTSMARTarerequiredtoattenda4-day,Directors’
InductionProgram.Alltheexecutiveandnon-executivedirectors,whererequired,haveattendedthiscourse.
25
5. boArd committeeS
AltXListingsRequirementsonlyprovidefortheestablishmentofanauditcommittee.Theauditcommitteeisalsoresponsible
forallriskmatters.ThiscommitteereportstotheBoardofdirectors.
5.1 Audit committee
Duringtheyearunderreviewthecompositionoftheauditcommitteeconsistedoftwonon-executivemembers,namely
Alfred Da Costa and Jacques Magliolo (chairman). A representative from the Designated Advisor attended the audit
committeemeetingsincompliancewiththeAltXListingRequirements.KingIIIrecommendsthatthechairmanoftheBoard
shouldnotbethechairmanoftheauditcommittee;furthermoreKingIIIadvisesthattheauditcommitteesconsistofatleast
threeindependentnon-executivedirectors.Accordingly,MrCumeshanMoodliarwasappointedasanindependentnon-
executivedirectorwitheffectfrom05May2010andMrTrevorHayterappointedindependentnon-executivedirectorwith
effectfrom03September2010whichtwonewdirectorsalsoservedasmembersontheauditcommittee.MrJMagliolo
resignedasadirectoron31December2010andMrTrevorHayterwasappointedaschairmanoftheauditcommittee.
Theauditcommitteemetfivetimesduringtheyear,andmeetsatleasttwiceayear.Partnersoftheexternalauditorarein
attendanceatthemeetings.Themajorityofthemembersoftheauditandriskcommitteearefinanciallyliterate.TheBoard
ofDirectorsofRGTSMARThasunrestrictedaccesstothecommittee.
Theauditcommitteemandateprovidesforthereviewingoffinancialinformation,theeffectivenessoftheinternalcontrols,
assessmentofriskrelatingtothebusinessandindustry,accountingpolicies,thecodeofethics,complianceprocedures,audit
feesandreportingthereontotheBoard.Theauditcommitteehasapproveditsresponsibilitiesintermsofthismandate.
6. boArd And committee meetinGS And AttendAnce thereof
TheBoardmeetsonaregularbasiswherepossible,butataminimumeverythreemonths.Thedirectorsareproperly
briefedinrespectofspecialbusinesspriortoBoardmeetingsandinformationistimeouslyprovidedtoenablethemtogive
fullconsiderationtoalltheissuesbeingdealtwith.Thedirectorsdomakefurtherenquirieswherenecessary.
Fiveboardmeetingswereheldduringthefinancialyearended28February2011andoneaftertheyearenduntilthedate
ofthisreport.Fiveauditcommitteemeetingshavebeenheldduringtheyearandoneafteryearend.Minutesarekeptof
allBoardandcommitteemeetings.
Theattendancesof thedirectorsasat28February2011 for theyearunder review, taking intoaccount theirdatesof
appointmentand/orresignation,wereasfollows:
% of audit risk committee meet-
ings attended
Number of meetings
attended (5)
- -
100% 5/5
- -
- -
100% 4/4
100% 2/2
- -
100% 4/4
- -
- -
- -
- -
Director/ committeemember
% of Board meetings attended
Number of meetings
attended (5)
PBDeVantier 100% 5/5
AADaCosta 100% 5/5
NSBruton 100% 5/5
CWReed 100% 5/5
CJMoodliar** 100% 4/4
TBHayter^ 100% 2/2
SGPretorius~ - -
JMagliolo* 100% 4/4
MKruger# 0% 0/1
AWCalcutt# 100% 1/1
GJGrundlingh# 100% 1/1
HCoetzee# 100% 1/1
** appointed 05 May 2010 ^ appointed 03 September 2010
# resigned on 29 April 2010* resigned on 31 December 2010
~ appointed 01 March 2011
Alldirectors,committeemembersandchairmanareencouragedtoattendtheannualgeneralmeetingoftheCompany.The
auditorsarerequiredtoattendtheannualgeneralmeetingincompliancewiththeCorporateAmendmentsAct,published
on14December2007.
26
7. intereStS of directorS And officerS
Theregisterofinterestsofdirectorsincontracts,isavailabletomembersofthepubliconrequest.
Theinterests(directandindirect)ofdirectorsandofficersintheCompany’ssecuritiesasat28February2011areshown
inthetablebelow:
Intermsofacirculartoshareholdersdated23December2010,theCompany’ssubsidiary,RGT,repurchased37781700
ordinarysharesfromTheKrugerPrimaryTrustwhichtrustisheldbyMrMartinKrugerwhowasapreviousdirectorofthe
Company.Thespecificrepurchasefromarelatedpartywasapprovedbyshareholdersingeneralmeetingon01February
2011.
Thefollowingchangestookplacetothedirectors’interestsinthesharecapitaloftheCompanybetween28February2011
andthedateofpostingofthisannualreportduetoachangeincontrolwhichwasagreedinasubscriptionagreement
betweenRGTSMARTandH.LHallsandSonsInvestments(Proprietary)Limited(“Halls”)wherebyHallswouldacquireup
to43%intheCompany’ssharecapitalthroughasubscriptionofnewsharesaswellastheacquisitionofthebelowshares
fromcertaindirectors.
8. comPAny SecretAry
Alldirectorshaveaccess to theadviceandservicesofArcayClientSupport (Pty)Ltd (“ACS”),which fulfils the roleof
companysecretary.TheBoardisoftheopinionthatthemanagementofACShastherequisiteattributes,experienceand
qualificationstofulfilitscommitmentseffectively.ACSperformsthecompanysecretarialdutiesforRGTSMART.
Shares held Beneficially Held
Direct Indirect
PBDeVantier - 100392205
NSBruton - 103751168
CWReed 1100000 10600000
JMagliolo* 2700000 -
CJMoodliar** - -
TBHayter^ - -
SGPretorius~ - -
MKruger# - 74807352
AWCalcutt# - 22736000
GJGrundlingh# 12223077 -
TOTAL 16023077 312286725
Total Shares Percentage
100392205 22.90%
103751168 23.70%
11700000 2.70%
2700000 0.60%
- -
- -
- -
74807352 17.09%
22736000 5.20%
12223077 2.80%
328309802 74.99%
** appointed 05 May 2010 ^ appointed 03 September 2010
# resigned on 29 April 2010* resigned on 31 December 2010
~ appointed 01 March 2011
Name of director/subsidiary directors Number of shares agreed to be sold
DeVantier 15000000
Bruton 20000000
Calcutt(subsidiarydirector) 3500000
Grundlingh(subsidiarydirector) 2223076
Total 40723076
27
9. eXternAl AuditorS And Audit
The auditors of theGroup areMazars.Mazars performs an independent and objective audit on theGroup’s financial
statements,whichincludestheholdingcompanyandsubsidiaries.ThestatementsarepreparedintermsoftheInternational
FinancialReportingStandards(“IFRS”).Interimreportsarenotaudited.Theauditcommitteereviewstheauditfeesforthe
audit.Theauditorshaveunrestrictedaccesstotheauditcommitteeandareinvitedtoallauditcommitteemeetings.The
re-appointmentoftheauditorsorappointmentofnewauditorsisreviewedbytheauditcommittee.
Theauditorsdonotperformanynon-auditservices.
See accounting and internal controls for the directors’ responsibility and role in respect of the audit and accounting
records.
10. AccountinG And internAl controlS
TheBoardhasestablishedcontrolsandprocedurestoensuretheaccuracyandintegrityoftheaccountingrecordsand
monitorstheGroup’sbusinessesandtheirperformance.Thecontrolsaredesignedtoprovidereasonableassurancethat
assetsaresafeguardedfromlossorunauthoriseduseandthatthefinancialrecordsmayberelieduponformaintaining
accountabilityforassetsandliabilitiesandpreparingthefinancialstatements.Thestatementofdirectors’responsibilityis
setoutonpage34.
11. internAl Audit
Giventhesizeandnatureofbusinessofthegroup,thereisnointernalauditprocess.
12. non-finAnciAl mAtterS
RGTSMARTsubscribestothehighestethicalstandardsandbehaviourintheconductofitsbusinessandrelatedactivities,
andrequirestotalhonestyandintegrityfromitsdirectorsandemployees.RGTSMARTexpectsitsshareholders,suppliers
andpartnerstosubscribetothesamehighethicalstandards.
13. communicAtionS With StAKeholderS
TheGroupiscommittedtoongoingandeffectivecommunicationwithstakeholders.Itsubscribestoapolicyofopenand
timeouscommunicationinlinewithJSELimitedguidelines,soundcorporategovernanceandmanagesthesethroughits
investorrelationsprogramme.
14. SuStAinAbility rePortinG And Green AGendA
TheGroupiscommittedtohighmoral,ethicalandlegalstandardsandexpectsallrepresentativesoftheGrouptoactin
accordancewiththehigheststandardsofpersonalandprofessionalintegrityinallaspectsoftheiractivitiesandtocomply
withallapplicablelaws,regulationsandtheGroup’spolicies.
TheBoardbelievesthattheGrouphasadheredtotheethicalstandardsduringtheyearunderreview.Theoverallwell-being
ofouremployeesisregardedasveryimportantandRGTSMARTencouragesitsemployeestoraiseanyissueswiththe
executivedirectors.
Beingacompanyfocusingondatamanagementandenhancement,theCompanyrecognisesthatitsdirectenvironmental
impactsareassociatedprimarilywiththeoperationoftheofficeandITinfrastructure.Systemsaimedatreducingresource
consumptionovertimeareinplaceandtheCompanyiscontinuouslyexploringwaysinwhichtoreducepaper,energyand
waterusage.TheCompanyhasrecentlymoveditsoperationstoanenergyefficientofficeblock.
TheboardhasaGreenAgendaasastandardagendaitematitsboardmeetings.Theboardhasassignedresponsibility
tooverseethesechangesandtheimplementationofthegreenpolicytoanindividualwithineachoperatingsubsidiary.
TheseindividualswillsetperformancetargetsonsustainabilityinlinewithRGTSMART’sgreenpolicy.TheCompanywill
beimplementingthejourneytowards“CarbonNeutral”certificationduring2011.
28
15. emPloyment, develoPment And emPloyment eQuity
TheCompanypromotesaculturethatprovidesallemployeeswithopportunitiestoadvancetotheiroptimallevelsofcareer
development.TheCompanyencouragesparticipationintheownershipofRGTSMARTbyitsemployeesthroughtheplacing
ofsharesofthepublicofferwithstaffattheCompany.
TheCompanyupholdsandsupportstheobjectivesoftheEmploymentEquityActandintendsimplementingvariousinitiatives
thatprovideopportunitiesforall levelsofstaffwithin itsvariousdevelopmentsastheybecomeestablishedandwillseek
topositionitselfasanemployerofchoice,whilstatthesametimeenhancingitsparticipationinmakingSouthAfricamore
internationallycompetitive.
TheCompany’semploymentpoliciesaredesignedtoprovideequalopportunities,withoutdiscrimination,toallemployees.
Socio-EconomictargetswillbemetthisyearwiththeawardingofaKASmartMarketingBursarytoaqualifyingpostgraduate
fulltimestudentstudyingattheNelsonMandelMetropolitanUniversity.RGT’sSocio-Economictargetwillbeachievedby
selectingOosterlandasabeneficiarywhoarereceivingafixedmonthlyfinancialdonation.OosterlandYouthCentresituated
inDespatchsince1980,accommodates120childrenplacedintheircarebytheChildren’sCourt.Thesearechildrenwhoare
inneedofcareandincludethosethataredestitute,orphaned,abused,orneglected.
TheCompanyisintheprocessofestablishingatransformationsub-committeeatsubsidiarylevelwhichwillover-seematters
ofhumanresource,BEEandtransformation.
16. bee
Steps takenby theCompany to achieve an improvedBEE level include the training of IT staff onMicrosoftCertified
coursestoimproveskillsrequiredaswellassupporttheMicrosoftCertifiedPartnerstatusaswellasvariousinternalSkills
DevelopmentinitiativesandusingBEEcertifiedsuppliers.
RGTSMARTcurrentlyholdsalevel4BEEcertificate.
17. termS of reference
RGTSMARTtabledandapprovedtermsof references for theboardandauditcommitteepreviouslyandundertaketo
revisitthesetermsofreferencesonceayeartoensuretheyareinlinewithgoodcorporategovernanceandKingIII.
18. riSK mAtterS
Riskmattersisastandardagendaitemthattheauditcommitteeconsidersateachmeeting.Thecommitteeappliesits
mindtoanddiscussesriskswithintheGroupthatneedaddressing.Riskmattersarepresentedinmoredetailonpage73
ofannualfinancialstatements.
19. remunerAtion mAtterS
Remunerationmattersaredelegatedtoasub-committeeoftheboardwhichisledbythreeindependentnon-executive
directorsandwhichcommitteeassessestheremunerationoftheexecutivedirectorsandmanagement.Furtherdisclosure
onthedirectors’remunerationcanbefoundonpage72oftheannualfinancialstatements.
20.cloSed And Prohibited PeriodS
AclosedperiodisexercisedbytheGroup’sdirectorsfromthedateofthereportingperioduntiltheGroup’sresultsare
publishedonSENS.Additionalclosedandprohibitedperiodsareenforcedasrequiredintermsofanycorporateactivity
orwhendirectorsareinpossessionofpricesensitiveinformation.Allthedirectorsareawareofthelegislationregulating
insider trading. A record of dealings by directors in theCompany’s securities is retained by theCompanySecretary
at theregisteredofficeoftheCompany,aswellasannouncedonSENSinaccordancewiththeJSELimited’sListings
Requirements.
21. trAnSfer office
LinkMarketServices(Proprietary)LimitedactsastransfersecretariestotheCompany.
29
deCLARAtIon by CoMPAny seCRetARy
TheCompanySecretarycertifiesthattheCompanyhaslodgedwiththeRegistrarofCompanies,allsuchreturnsasarerequired
ofapubliccompany,intermsofsection268G(d)oftheCompaniesAct,No61of1973,asamended,andthatallsuchreturns
aretrue,correctanduptodatetotheextentthattheCompanySecretaryhasbeeninformed.
ArcayClientSupport(Pty)Limited
RegistrationNumber1998/025284/07
CompanySecretary
25May2011
30
RePoRt oF the AudIt CoMMIttee for the year ended 28 February 2011
ThereportoftheauditcommitteeispresentedasrequiredbySections61(8)JTheCompaniesAct,2008.
1. functionS And reSPonSibilitieS of the Audit committee
Theroleoftheauditcommitteeistoassisttheboardbyperforminganobjectiveandindependentreviewofthefunctioning
of the organisation’s finance and accounting controlmechanisms. It exercises its functions through close liaison and
communicationwithcorporatemanagementandtheinternalandexternalauditors.
Thecommitteeisguidedbyitstermsofreference,dealingwithmembership,structureandlevelsofauthorityandhasthe
followingresponsibilities:
• ensuringcompliancewithapplicablelegislationandtherequirementsofregulatoryauthorities;
• nominatingforappointmentaregisteredauditorwho,intheopinionoftheauditcommittee,isindependentofthe
company;
• mattersrelatingtofinancialaccounting,accountingpolicies,reportinganddisclosure;
• internalandexternalauditpolicyincludingdeterminationoffeesandtermsofengagement;
• tosatisfyitselfthatthefinancialdirectorhasappropriateexpertiseandexperience;
• activities,scope,adequacy,andeffectivenessoftheinternalauditfunctionandauditplans;
• review/approvalofexternalauditplans,findings,problems,reports,feesanddeterminationandapprovalofanynon-
auditservicesthattheauditormayprovidetothecompany;
• compliancewiththeCodeofCorporatePracticesandConduct;and
• compliancewiththecompany’scodeofethics.
Theauditcommitteeaddresseditsresponsibilitiesproperlyintermsofthecharterduringthe2011financialyear.Oneof
theseresponsibilitieswastheassessmentoftheindependenceoftheauditor.Thecommitteeissatisfiedthattheauditor
wasindependentofthecompany.Nochangestothecharterwereadoptedduringthe2011financialyear.
Inaddition,thecommitteehasestablishedapolicyaswellasrequiredprocedureswithregardtotheuseoftheexternal
auditorsfornon-auditservices.
2. memberS of the Audit committee
Theauditcommitteeconsistedofthreeindependentnon-executivesdirectors,namely,TBHayter(Chairman),CJMoodliar
and AA Da Costa. A representative from the company’s Designated Advisor in accordance with the JSE Limited’s
requirementsrelatingtotheAlternativeExchangeattendedallcommitteemeetings.
TheauditcommitteewaspreviouslychairedbyMrJMagliolowhoresignedfromtheboardwitheffectfrom31December
2010andaccordinglyMrTBHaytertookoverasthecommittee’schairperson.
3. freQuency of meetinGS
Thecommitteemetfivetimesduringthe2011financialyear.
4. indePendence of eXternAl Audit
Oneoftheresponsibilitiesoftheauditcommitteewastheassessmentoftheindependenceoftheexternalauditor.The
committeeissatisfiedthattheexternalauditorisindependentofthecompanyandgroup.Theexternalauditorhasalso
confirmedthatitspersonnelareindependentofthecompanyandgroup.
31
5. eXPertiSe And eXPerience of finAnciAl director
AsrequiredbyJSEListingsRequirements3.84(h),theauditcommitteehassatisfieditselfthatthefinancialdirectorhas
appropriateexpertiseandexperience.
6. finAnciAl StAtementS
Managementhasreviewedthefinancialstatementswiththeauditcommittee.Thequalityoftheaccountingpoliciesare
discussedwith the external auditors. The audit committee considers the financial statements of RGTSMARTMarket
IntelligenceLimited tobea fairpresentationof itsfinancialpositionon the28February2011andof the resultsof the
operations,changesinequityandcashflowsfortheperiodendedthen,inaccordancewithInternationalFinancialReporting
StandardsandtheCompaniesAct.
Audit Committee Chairperson
TrevorHayter
32
IndependentAuditorsReport
Directors’Responsibilities&Approval
Directors’Report
ConsolidatedBalanceSheet
ConsolidatedIncomeStatement
ConsolidatedStatementofChangesinEquity
ConsolidatedCashFlowStatement
AccountingPolicies
NotestotheGroupAnnualFinancialStatements
33
34
35
37
38
39
41
42
51
finAnciAl StAtementS:
33
IndePendent AudItoR’s RePoRt to the members of RGT Smart Market Intelligence Limited
rePort on finAnciAl StAtementS
Wehave audited the group annual financial statements and the seperate Financial Statements of RGTSmartMarket
IntelligenceLimited,whichcomprise theconsolidatedstatementoffinancialpositionasat28February2011,and the
consolidated statement of comprehensive income, changes in equity and cash flows for the year then ended, and a
summaryofsignificantaccountingpoliciesandotherexplanatorynotes,andthedirectors’report,assetoutonpages35
to76.
directorS’ reSPonSibility for the finAnciAl StAtementS
Thecompany’sdirectorsareresponsibleforthepreparationandfairpresentationofthesefinancialstatementsinaccordance
withInternationalFinancialReportingStandards,andinthemannerrequiredbytheCompaniesActofSouthAfrica.This
responsibility includes: designing, implementing and maintaining internal control relevant to the preparation and fair
presentationoffinancialstatementsthatarefreefrommaterialmisstatement,whetherduetofraudorerror;selectingand
applyingappropriateaccountingpolicies;andmakingaccountingestimatesthatarereasonableinthecircumstances.
Auditor’S reSPonSibility
Our responsibility is to express an opinion on these financial statements based on our audit.We conducted our audit in
accordancewithInternationalStandardsonAuditing.Thosestandardsrequirethatwecomplywithethicalrequirementsandplan
andperformtheaudittoobtainreasonableassurancewhetherthefinancialstatementsarefreefrommaterialmisstatement.
Anauditinvolvesperformingprocedurestoobtainauditevidenceabouttheamountsanddisclosuresinthefinancialstatements.
Theproceduresselecteddependontheauditors’judgement,includingtheassessmentoftherisksofmaterialmisstatementof
thefinancialstatements,whetherduetofraudorerror.Inmakingthoseriskassessments,theauditorconsidersinternalcontrol
relevanttotheentity’spreparationandfairpresentationofthefinancialstatementsinordertodesignauditproceduresthatare
appropriateinthecircumstances,butnotforthepurposeofexpressinganopinionontheeffectivenessoftheentity’sinternal
control.Anauditalsoincludesevaluatingtheappropriatenessofaccountingpoliciesusedandthereasonablenessofaccounting
estimatesmadebymanagement,aswellasevaluatingtheoverallpresentationofthefinancialstatements.Webelievethatthe
auditevidencewehaveobtainedissufficientandappropriatetoprovideabasisforourauditopinion.
oPinion
Inouropinion,thefinancialstatementspresentfairly,inallmaterialrespects,thefinancialpositionofRGTSmartMarket
IntelligenceLimitedat28February2011,anditsfinancialperformanceandcashflowsfortheyearthenendedinaccordance
withInternationalFinancialReportingStandards,andinthemannerrequiredbytheCompaniesActofSouthAfrica.
MAZARS
RegisteredAuditor
Partner:D.K.Reed
RegisteredAuditor
27May2011
PortElizabeth
34
stAteMent oF dIReCtoRs’ ResPonsIbILIty & APPRoVAL
ThedirectorsarerequiredbytheCompaniesActofSouthAfrica,tomaintainadequateaccountingrecordsandareresponsible
forthecontentandintegrityofthegroupannualfinancialstatementsandrelatedfinancialinformationincludedinthisreport.
It istheirresponsibilitytoensurethatthegroupannualfinancialstatementsfairlypresentthestateofaffairsofthegroupas
attheendofthefinancialyearandtheresultsofitsoperationsandcashflowsfortheperiodthenended,inconformitywith
InternationalFinancialReportingStandards.Theexternalauditorsareengagedtoexpressanindependentopiniononthegroup
annualfinancialstatements.
Thegroupannualfinancialstatementsareprepared inaccordancewith InternationalFinancialReportingStandardsandare
baseduponappropriateaccountingpoliciesconsistentlyappliedandsupportedbyreasonableandprudentjudgementsand
estimates.
Thedirectorsacknowledgethattheyareultimatelyresponsibleforthesystemof internalfinancialcontrolestablishedbythe
groupandplaceconsiderableimportanceonmaintainingastrongcontrolenvironment.Toenablethedirectorstomeetthese
responsibilities,thedirectorssetsstandardsfor internalcontrolaimedatreducingtheriskoferroror lossinacosteffective
manner.Thestandardsincludetheproperdelegationofresponsibilitieswithinaclearlydefinedframework,effectiveaccounting
proceduresandadequatesegregationofdutiestoensureanacceptablelevelofrisk.Thesecontrolsaremonitoredthroughout
thegroupandallemployeesarerequiredtomaintainthehighestethicalstandardsinensuringthegroup’sbusinessisconducted
inamannerthatinallreasonablecircumstancesisabovereproach.Thefocusofriskmanagementinthegroupisonidentifying,
assessing,managingandmonitoringallknownformsofriskacrossthegroup.Whileoperatingriskcannotbefullyeliminated,the
groupendeavourstominimiseitbyensuringthatappropriateinfrastructure,controls,systemsandethicalbehaviourareapplied
andmanagedwithinpredeterminedproceduresandconstraints.
Thedirectorsareoftheopinion,basedontheinformationandexplanationsgivenbymanagement,thatthesystemofinternal
control provides reasonable assurance that the financial recordsmay be relied on for the preparation of the group annual
financialstatements.However,anysystemofinternalfinancialcontrolcanprovideonlyreasonable,andnotabsolute,assurance
againstmaterialmisstatementorloss.
Thedirectorshavereviewedthegroup’scashflowforecastfortheyearto29February2012and,inthelightofthisreviewandthe
currentfinancialposition,theyaresatisfiedthatthegrouphasaccesstoadequateresourcestocontinueinoperationalexistence
fortheforeseeablefuture.
Theexternalauditorsareresponsibleforindependentlyreviewingandreportingonthegroup’sgroupannualfinancialstatements.
Thegroupannualfinancialstatementshavebeenexaminedbythegroup’sexternalauditorsandtheirreportispresentedon
pages33.
Thegroupannualfinancialstatementssetoutonpages35to76,whichhavebeenpreparedonthegoingconcernbasis,were
approvedbythedirectorson27May2011andweresignedonitsbehalfby:
CEO FinancialDirector
PauldeVantier CliffReed
35
dIReCtoRs’ RePoRt The directors submit their report for the year ended 28 February 2011.
1. bAcKGround, incorPorAtion And nAture of buSineSS
RGTSMARTMarketIntelligenceLimited(“RGTSMART”)wasregisteredandincorporatedasapubliccompanyintheRepublic
ofSouthAfricaon11June2008.RGTSMARTwasincorporatedinordertoactastheholdingcompanyaheadoftheGroup’s
intended listing for its two100%heldsubsidiaries,namely,KASMARTManagementConsulting (Proprietary)Limited (“KA
SMART”)andRepublicComputerServices(Proprietary)LimitedtradingasResponseGroupTrendline(“RGT”).
ThecompanylistedontheAlternativeExchangeoftheJSELimitedon14April2010.
2. AdoPtion of internAtionAl finAnciAl rePortinG StAndArdS
The accounting policies adopted for purposes of this report comply, and have been consistently applied in allmaterial
respects,withInternationalFinancialReportingStandards(“IFRS”).
3. finAnciAl reSultS
ThecompanyrecordedanoperatingprofitofR5,178,129comparedwithR4,051,879intheprioryear.
Expensesreflectthecurrentexpenditureandtakeintoaccountcertaincostsrelatedtothelistingprocessamountingto
R743,307.OfthiscostanamountofR438,131hasbeenwrittenoffagainstsharepremiuminthecurrentyear.
Nodividendsweredelaredintheyearunderreview.
4. AcQuiSitionS, diSPoSAlS And iSSueS of ShAreS for cASh
IntermsofthelistingontheAlternativeExchangeoftheJSELimited,57,000,000shareswereissuedforcash.
5. director chAnGeSDuringtheyearunderreviewthefollowingdirectorchangesoccured:DIRECTOR DATEAPPOINTED DATERESIGNEDMKruger 12June2008 29April2010ACCalcutt 12June2008 29April2010GJGrundlingh 12June2008 29April2010HCoetzee 10March2009 29April2010JMagliolo 12June2008 31December2010CJMoodliar 05May2010TBHayter 03September2010
Subsequenttoyearend,thefollowingdirectorchangeoccured:DIRECTOR DATEAPPOINTEDSGPretorius 01March2011
Theboardofdirectorsisnowconstitutedasfollows:DIRECTOR DATEAPPOINTED DESIGNATIONAAdaCosta* 12June2008 ChairmanPBdeVantier 12June2008 ChiefExecutiveOfficerNSBruton 12June2008 ExecutiveDirectorCWReed 12June2008 FinancialDirectorCJMoodliar* 05May2010 Non-ExecutiveDirectorTBHayter* 03September2010 Non-ExecutiveDirectorSGPretorious* 01March2011 Non-ExecutiveDirector
* Independent
36
6. intereSt in SubSidiArieS
Thecompanyisaholdingcompanyfortwosubsidiaries,allofwhichareincorporatedinSouthAfrica,anddetails
ofwhicharesetoutbelow:
Forfurtherdetailsofthecompany’sinvestmentinsubsidiaries,refertonote6oftheattachedfinancial
statements.
7. comPAny SecretAry
ArcayClientSupport(Proprietary)Limitedwillcontinueascompanysecretary.Refertoinsidebackcoverforthedetailsof
thecompanysecretary.
8. AuditorS
Mazarswillcontinueinofficeinaccordancewithsection90(1)oftheCompaniesAct,2008.
9. ShAre cAPitAl
Asat28February2011,therewere437800000issuedordinarysharesand62200000unissuedordinaryshares.
Includedintheissuedsharecapitalare37781700treasurysharesheldbyRepublicComputerServices(Proprietary)Limited.
10. dividend
TheCompanydoesnothavea formaldividendpolicyatpresent.TheBoardofDirectorswillcontinue toconsider the
paymentofdividendsonanannualbasis,basedonachievementofprofitandcashflowrequirements.
TheBoardintendstointroduceaformaldividendpayoutpolicyof33%oftheprofitaftertaxaftertwoyears,unlessthe
BoardisoftheopinionthatalowerdividendistobedeclaredbecauseofthenecessitytoapplytheGroup’scashresources
toplannedacquisitionsor that it is in the interestof theGrouptobuildupcashreserves for foreseeableunfavourable
marketoreconomicconditions.
TheCompanyhasnotdeterminedanyfixeddatesonwhichdividendsor entitlement todividendsarises.There is no
arrangementinwhichfuturedividendsarewaivedoragreedtobewaived.
11. litiGAtion
Thereisnolitigationpendingagainstthecompanyoritssubsidiaries,whichisexpectedtohaveamaterialimpactonthe
resultsofthecompany.
12. SubSeQuent eventS
On14March2011,shareholderswereadvisedthatasubscriptionagreementhasbeenconcludedwithH.L.HallandSons
Investments(Proprietary)Limited(“Halls”),on01March2011,wherebyHalls(throughoneofitssubsidiaries)acquireda
totalof215512128sharesinRGTSMART,throughtheissueof62200000unissuedordinarysharesat10centspershare
inRGTSMARTaswellasapurchaseof37781700treasurysharesat10centspershare,andthepurchaseof115530428
sharesfromdesignatedexistingshareholdersandtheKrugerPrimaryTrust.Theeffectoftheshareissueisincludedinthe
dilutedearningspersharecalculationcontainedinnotenumber35.
Otherthantheabovechanges,therewerenofurthersubsequentevents.
Name of subsidiary 28 February 2011Net income after tax (R)
28 February 2010 Net income after tax (R)
KASMARTManagementConsulting(Proprietary)Limited
1,455,892 1,435,806
RepublicComputerServices(Proprietary)Limited
2,321,253 930,175
37
CurrentLiabilities
Loansfromshareholders 14 978,547 569,438 978,547 -
Otherfinancialliabilities 15 2,470,498 3,656,291 - 186,400
Currenttaxpayable 682 679,524 - 14,579
Financeleaseobligation 16 - 49,472 - -
Operatingleaseliability 31,078 - - -
Tradeandotherpayables 17 2,153,763 1,749,744 585,166 317,109
Revenuereceivedinadvance 1,335,961 590,102 - -
Provisions 18 512,577 541,002 65,198 64,966
Bankoverdraft 10 - 381,059 - 315,577
7,483,106 8,216,632 1,628,911 898,631
TotalLiabilities 10,269,471 12,579,898 2,993,835 2,344,689
TotalEquityandLiabilities 28,373,375 25,142,647 36,476,489 31,110,331
liAbilitieS
Non-CurrentLiabilities
Loansfromshareholders 14 1,364,924 - 1,364,924 -
Otherfinancialliabilities 15 - 3,362,631 - 1,446,058
Financeleaseobligation 16 - 40,597 - -
Deferredtax 8 1,421,441 960,038 - -
2,786,365 4,363,266 1,364,924 1,446,058
eQuity And liAbilitieS
eQuity
Sharecapital 11 4,024,091 1,789,402 44,550,173 39,288,304
Retainedearnings 14,079,813 10,773,347 (11,067,519) (10,522,662)
18,103,904 12,562,749 33,482,654 28,765,642
CurrentAssets
Loanstogroupcompanies 7 - - 4,978,324 -
Currenttaxreceivable 923 - - -
Tradeandotherreceivables 9 2,931,167 2,161,435 1,307,559 407,243
Cashandcashequivalents 10 1,420,396 328,198 91,855 -
4,352,486 2,489,633 6,377,738 407,243
TOTALASSETS 28,373,375 25,142,647 36,476,489 31,110,331
ConsoLIdAted bALAnCe sheetGROUP COMPANY
Note(s) 2011R
2010R
2011R
2010R
ASSetS
Non-CurrentAssets
Property,plantandequipment 3 747,664 400,263 73,196 7,210
Goodwill 4 17,448,704 17,448,704 - -
Intangibleassets 5 5,586,445 4,520,661 - -
Investmentsinsubsidiaries 6 - - 30,000,000 30,000,000
Loanstogroupcompanies 7 - - - 677,688
Deferredtax 8 238,076 283,386 25,555 18,190
24,020,889 22,653,014 30,098,751 30,703,088
38
GROUP COMPANY
Note(s) 2011R
2010R
2011R
2010R
Revenue 21 27,703,937 25,583,662 3,146,331 2,047,670
Costofsales 22 (7,194,682) (2,466,166) - -
Grossprofit 20,509,255 23,117,496 3,146,331 2,047,670
Otherincome 60,853 - - -
Operatingexpenses (15,391,979) (19,065,617) (3,526,798) (3,987,560)
Operatingprofit/(loss) 23 5,178,129 4,051,879 (380,467) (1,939,890)
Investmentrevenue 24 57,100 3,404 237,146 3,813,602
Financecosts 25 (479,422) (396,657) (408,900) (20)
Profit/(loss)beforetaxation 4,755,807 3,658,626 (552,221) 1,873,692
Taxation 26 (1,449,341) (2,717,096) 7,364 (12,699)
Profit(loss)fortheperiod 3,306,466 941,530 (544,857) 1,860,993
Othercomprehensiveincome - - - -
TOTALCOMPREHENSIVELOSS/(INCOME)
3,306,466 941,530 (544,857) 1,860,993
Basicearningspershare 35 0.8365 0.2664
Dilutedearningspershare 35 0.7228 0.2294
ConsoLIdAted InCoMe stAteMent
39
Co
ns
oLI
dA
ted
stA
teM
en
t o
F C
hA
nG
es
In
eq
uIt
y
Sha
recap
ital
Sha
repremium
Equity
reserve
Totalsha
reca
pital
Sha
rebased
paymen
treserve
Retaine
dea
rnings
Totalequity
Gr
ou
PR
RR
RR
RR
Balan
ceat01
March
2009
3,500,002
34,000,000
(37,498,902)
1,100
517,163
13,719,347
14,237,610
Chang
esinequity
-
Profitfo
rtheyear
--
--
-941,530
941,530
Sharebased
payments
--
--
2,122,793
-2,122,793
Shareissueexpenses-sharebased
payment
--
--
-(89,569)
(89,569)
Issueofshares
307,999
2,331,957
-2,639,956
(2,639,956)
--
Dividends
--
--
-(4,029,351)
(4,029,351)
Transfershareissuecoststosharepremium
-(851,654)
-(851,654)
-231,390
(620,264)
TOTA
LCHANGES
307,999
1,480,303
(37,498,902)
1,788,302
(517,163)
(2,946,000)
(1,674,861)
Balan
ceat01
March
2010
3,808,001
35,480,303
(37,498,902)
1,789,402
-10,773,347
12,562,749
Chang
esinequity
-
Profitfo
rtheyear
--
--
-3,306,466
3,306,466
Issueofsharesintermsoftheinitial
pub
licoffering
569,999
5,130,001
-5,700,000
--
5,700,000
Transfershareissuecoststosharepremium
-(438,131)
-(438,131)
--
(438,131)
Treasurysharesheldbysubsidiary
(377,817)
(2,649,363)
-(3,027,180)
--
(3,027,180)
TOTA
LCHANGES
192,182
2,042,507
-2,234,689
-3,306,466
5,541,155
Balan
ceat28
Feb
ruary2011
4,000,183
37,522,810
(37,498,902)
4,024,091
-14,079,813
18,103,904
Notes
1111
1111
12
40
Co
ns
oLI
dA
ted
stA
teM
en
t o
F C
hA
nG
es
In
eq
uIt
y (
Co
ntIn
ued
)
Sha
recap
ital
Sha
repremium
Totalsha
reca
pital
Sha
rebased
paymen
treserve
Retaine
dea
rnings
Totalequity
RR
RR
RR
co
mPA
ny
Balan
ceat01
March
2009
3,500,002
34,000,000
37,500,002
517,163
(8,496,125)
29,521,040
Chang
esinequity
Issueofshares
307,999
2,331,957
2,639,956
(2,639,956)
--
Sharebased
payments
--
-2,122,793
-2,122,793
Shareissueexpenses-shareissuecosts
--
--
(89,569)
(89,569)
Transferofshareissuecoststosharepremium
-(851,654)
(851,654)
-231,390
(620,264)
Netincome(expenses)recog
niseddirectlyinequity
307,999
1,480,303
1,788,302
(517,163)
141,821
1,412,960
Profitfo
rtheyear
--
--
1,860,993
1,860,993
Totalrecog
nisedincomeandexpensesfortheyear
307,999
1,480,303
1,788,302
(517,163)
2,002,814
3,273,953
Dividends
--
--
(4,029,351)
(4,029,351)
Balan
ceat01
March
2010
3,808,001
35,480,303
39,288,304
-(10,522,662)
28,765,642
Chang
esinequity
Lossfo
rtheyear
--
--
(544,857)
(544,857)
Issueofshares
569,999
5,130,001
5,700,000
--
5,700,000
Transferofshareissuecoststosharepremium
-(438,131)
(438,131)
--
(438,131)
Balan
ceat28
Feb
ruary2011
4,378,000
40,172,173
44,550,173
-(11,067,519)
33,482,654
Notes
1111
1112
41
ConsoLIdAted CAsh FLoW stAteMent
Totalcashmovementfortheyear 1,473,257 1,600 407,432 (393,689)
Cashatthebeginningoftheyear (52,861) (54,461) (315,577) 78,112
Total cash at end of the year 10 1,420,396 (52,861) 91,855 (315,577)
Cashflowsfromfinancingactivities
Proceedsonshareissue 11 5,700,000 - 5,700,000 -
Proceedsfromotherfinancialliabilities - 1,485,382 - 1,697,203
Repaymentofotherfinancialliabilities (4,548,427) (64,745) (1,632,458) (64,745)
Proceedsfromshareholdersloan - 305,725 2,343,471 -
Repaymentofshareholdersloan (1,253,149) - - -
Financeleasepayments (92,958) (23,659) - -
Dividendspaid 30 - (4,029,351) - (4,029,351)
Net cash from financing activities (194,534) (2,326,648) 6,411,013 (2,396,893)
Cashflowsfrominvestingactivities
Purchaseofproperty,plantandequipment 3 (664,853) (247,058) (91,803) -
Saleofproperty,plantandequipment 3 85,353 - 10,290
Purchaseofotherintangibleassets 5 (1,451,918) (2,266,951) - -
Loansadvancedtogroupcompanies - - (4,300,636) (1,206,535)
Net cash from investing activities (2,031,418) (2,514,009) (4,382,149) (1,206,535)
GROUP COMPANY
Note(s) 2011R
2010R
2011R
2010R
Cashflowsfromoperatingactivities
Cashgeneratedfrom/(usedin)operations 28 5,743,923 7,654,327 (1,435,099) (587,533)
Interestincome 23 57,100 3,404 237,146 2
Dividendsreceived - - - 3,813,600
Financecosts 24 (479,422) (396,657) (408,900) (20)
Taxpaid 29 (1,622,392) (2,418,817) (14,579) (16,310)
Net cash from operating activities 3,699,209 4,842,257 (1,621,432) 3,209,739
42
ACCountInG PoLICIes
1. PreSentAtion of GrouP AnnuAl finAnciAl StAtementS
Thegroupa