SAP Knowledge Base Article
Symptom
Central Management Server does not start after applying BI 4.1
patch on top of BI 4.0 SP05 patch 12
Following Errors are captured in the Install logs,
l ERROR: An unexpected internal error occurred. The CMS failed
to start: CreateProcess error=14001, The application has failed to
start because its side-by-side configuration is incorrect. Please
see the application event log or use the command-line sxstrace.exe
tool for more detail. (FWM 23026)
FollowingerrorisalsocapturedinEventViewer'sApplicationlog.
l Activation context generation failed for "E:\APPS\BI4\SAP
BusinessObjects Enterprise XI 4.0\win64_x64\SvcMgr.exe". Dependent
Assembly
Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"
could not be found. Please use sxstrace.exe for detailed
diagnosis.
Environment
l SAP BusinessObjects Business Intelligence 4.1 l Windows
Server
Reproducing the Issue
1. Patch BI 4.0 SP05 with BI 4.1. 2. The installation completes
successfully. 3. Try to start CMS, it fails. 4. We see errors in
the Event Viewer logs and install logs.
Cause
ThecorrectMicrosoftVisualC++2005distributablesarenotinstalled.
Resolution
1. UninstallSAPBusinessObjectsBI4.1patch. 2. Download and
install the Microsoft Visual C++ 2005 Service Pack 1
Redistributable Package MFC Security Update x86 and x64
executables from
http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=26347.
3. Reinstall SAP BusinessObjects BI 4.1 patch.
See Also
1925761
Keywords
BI4.1,CMS,Activationcontextgenerationfailed
Header Data
Product
1930857 - CMS does not start after applying BI 4.1 patch
Version 2 Validity: 24.10.2013 - active Language English
Released On 27.11.2013 14:44:31 Release Status Released to
Customer Component BI-BIP-DEP SBOP Web Application Deployment,
Wdeploy Priority Normal Category Problem
Database MSSQLSRV 2008
Operating System WIN 2003
