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1 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director ARM Tech / Aon Global Risk Consulting Phone: 949-470-4341 Fax: 847-953-1672 email: [email protected]

0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Page 1: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

1

Strategic Planning Workshop

Strategic Planning Workshop

Presented to:

August 2008

Washington StateTransit Insurance Pool

Presented by:Steven P. Kahn, CPCU, ARM | Managing DirectorARM Tech / Aon Global Risk ConsultingPhone: 949-470-4341 Fax: 847-953-1672email: [email protected]

Page 2: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Contents for Strategic Planning Retreat WorkbookContents for Strategic Planning Retreat Workbook

Workbook Tab Topic Presenter Time Slot

I Introduction Jamie Collier 08:30

II WSTIP History Al Hatten 08:35

III Strategic Planning Process Jeff Ristau 08:50

IV

WSTIP Financial Position

Steven Kahn 0900WSTIP Operating Environment

WSTIP Compared to Others

VStrategic PartnershipsWSTA GEMWSDOT WA ST Risk Manager

Al Hatten 10:00

VI

What’s Next

Steven Kahn

10:15 – BREAK

10:30 – 2:00 pm

Lunch - about Noon

WSTIP Purpose

New Coverages & Services – Breakout Session

Financial Practices

Governance

VII Lunch

VIII Recap Steven Kahn 2:00 pm

IX Next Steps Al Hatten 3:00 pm

X Conclude About 3:30 pm

Page 3: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

Section IV – Financial ReviewSection IV – Financial Review

3

Page 4: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Financial Data – WSTIPFinancial Data – WSTIP

2001 2002 2003 2004 2005 2006 2007

1 Net assets 3,191,063 4,196,234 5,847,141 7,847,912 11,464,211 12,601,022 14,579,244

2 Member assessments 3,423,317 3,919,475 5,355,373 6,473,135 7,363,622 7,083,163 7,202,734

3 Reinsurance premium expense (523,885) (912,282) (1,680,799) (1,802,508) (1,755,339) (1,709,917) (1,941,798)

4 Net member assessments 2,899,432 3,007,193 3,674,574 4,670,627 5,608,283 5,373,246 5,260,936

5 Losses and LAE 2,020,036 1,996,855 2,549,924 1,949,347 1,188,418 3,955,726 3,146,919

6 Loss and LAE reserves 4,480,724 4,293,737 4,587,561 5,017,695 5,345,022 5,472,993 6,302,212

7 One-Year Reserve Development n/a n/a (712,000) (1,215,000) (1,014,000) (345,000) 442,000

8 Two-Year Reserve Development n/a n/a n/a (1,476,000) (1,791,000) (1,246,000) (342,000)

9 Expenses 863,989 1,200,927 1,138,934 1,261,005 1,501,030 1,333,997 1,686,962

10 Largest SIR 250,000 250,000 500,000 600,000 600,000 1,000,000 1,000,000

Year ►▼ WSTIP

Page 5: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Ratios – WSTIPRatios – WSTIP

2001 2002 2003 2004 2005 2006 2007

11 Net assets to SIR 13 17 12 13 19 13 15

12 Gross assessments to net assets 1.07 0.93 0.92 0.82 0.64 0.56 0.49

13 Net assessments to net assets 0.91 0.72 0.63 0.60 0.49 0.43 0.36

14 Loss reserves to net assets 1.40 1.02 0.78 0.64 0.47 0.43 0.43

17 Expense ratio 0.25 0.31 0.21 0.19 0.20 0.19 0.23

18 Combined ratio 0.99 1.06 1.00 0.69 0.48 0.98 0.92

Year ►▼ WSTIP

Page 6: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Measure of solvency Indicates number of unexpected losses needed to

consume net assets= Net assets / largest SIR

Net Assets to SIRNet Assets to SIR

Page 7: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Measure of net asset adequacyAs ratio increases, the more likely it is that a high

loss year will erode surplus= Gross Assessments / Net Assets

Gross Assessments To Net AssetsGross Assessments To Net Assets

Page 8: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Measure of net asset adequacyAs ratio increases, the more likely it is that a high

loss year will erode net assets= Net Assessments / Net Assets

Net Assessments To Net AssetsNet Assessments To Net Assets

Page 9: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Measure of net asset adequacyAs the ratio increases, the more likely it is that

upward development in loss reserves will exhaust net assets

= Loss Reserves / Net Assets

Loss Reserves To Net AssetsLoss Reserves To Net Assets

Page 10: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Measure of efficiencyLow ratio indicates efficient administration (within

reason)= All Operating Expenses / Net Assessments

Expense RatioExpense Ratio

Page 11: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Measure of profitability Indicates ability to fund operations from net

assessments= (All Operating Expenses + Retained Losses) /

Net Assessments

Combined RatioCombined Ratio

Page 12: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Net Assets to SIR – WSTIPNet Assets to SIR – WSTIP

0

5

10

15

20

25

2001 2002 2003 2004 2005 2006 2007

15

Page 13: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Gross Assessments to Net Assets – WSTIPGross Assessments to Net Assets – WSTIP

0.00

0.30

0.60

0.90

1.20

2001 2002 2003 2004 2005 2006 2007

0.49

Page 14: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Net Assessments to Net Assets – WSTIPNet Assessments to Net Assets – WSTIP

0.00

0.25

0.50

0.75

1.00

2001 2002 2003 2004 2005 2006 2007

0.36

Page 15: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Loss Reserves to Net Assets – WSTIPLoss Reserves to Net Assets – WSTIP

0.00

0.25

0.50

0.75

1.00

1.25

1.50

2001 2002 2003 2004 2005 2006 2007

0.43

Page 16: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Expense Ratio – WSTIPExpense Ratio – WSTIP

0.00

0.25

0.50

0.75

1.00

2001 2002 2003 2004 2005 2006 2007

0.23

Page 17: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Combined Ratio – WSTIPCombined Ratio – WSTIP

0.00

0.30

0.60

0.90

1.20

2001 2002 2003 2004 2005 2006 2007

0.92

Page 18: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Financial Data – Comparison PoolsFinancial Data – Comparison Pools

A B C D E

1 Net assets 14,579,244 13,974,027 17,795,191 14,189,710 16,512,956 7,414,725

2 Member assessments 7,202,734 13,639,154 26,917,069 15,485,258 11,652,665 1,036,652

3 Reinsurance premium expense (1,941,798) (4,522,337) (4,278,383) (2,752,161) (1,822,517) (165,562)

4 Net member assessments 5,260,936 9,116,817 22,638,686 12,733,097 9,830,148 871,090

5 Losses and LAE 3,146,919 2,896,457 12,881,380 9,533,971 5,800,835 976,264

6 Loss and LAE reserves 6,302,212 8,359,880 20,047,902 13,998,803 19,262,864 2,359,949

7 One-Year Reserve Development 442,000 (589,898) n/a 1,175,087 (5,090,495) 151,450

8 Two-Year Reserve Development (342,000) (1,139,047) n/a 1,879,781 (4,302,597) 918,142

9 Expenses 1,686,962 2,825,234 9,114,703 3,313,177 2,290,702 491,704

10 Largest SIR 1,000,000 500,000 500,000 500,000 575,000 500,000

Pools ►▼ Financial Data

Page 19: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Ratios – Comparison PoolsRatios – Comparison Pools

A B C D E

11 Net assets to SIR 15 28 36 28 29 15

12 Gross assessments to net assets 0.49 0.98 1.51 1.09 0.71 0.14

13 Net assessments to net assets 0.36 0.65 1.27 0.90 0.60 0.12

14 Loss reserves to net assets 0.43 0.60 1.13 0.99 1.17 0.32

17 Expense ratio 0.23 0.21 0.34 0.21 0.20 0.47

18 Combined ratio 0.92 0.63 0.97 1.01 0.82 1.69

Pools ►▼ Ratios

Page 20: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Net Assets to SIR – Comparison PoolsNet Assets to SIR – Comparison Pools

15

28

28

29

36

15

0 5 10 15 20 25 30 35 40

E

A

C

D

B

Page 21: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Gross Assessments toNet Assets – Comparison PoolsGross Assessments toNet Assets – Comparison Pools

0.14

0.71

0.98

1.09

1.51

0.49

0.00 0.40 0.80 1.20 1.60

E

D

A

C

B

Page 22: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Net Assessments toNet Assets – Comparison PoolsNet Assessments toNet Assets – Comparison Pools

0.12

0.60

0.65

0.90

1.27

0.36

0.00 0.40 0.80 1.20 1.60

E

D

A

C

B

Page 23: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Loss Reserves toNet Assets – Comparison PoolsLoss Reserves toNet Assets – Comparison Pools

0.32

0.60

0.99

1.13

1.17

0.43

0.00 0.40 0.80 1.20 1.60

E

A

C

B

D

Page 24: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Expense Ratio – Comparison PoolsExpense Ratio – Comparison Pools

0.20

0.21

0.47

0.34

0.23

0.21

0.00 0.40 0.80

D

A

C

E

B

Page 25: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Combined Ratio – Comparison PoolsCombined Ratio – Comparison Pools

1.69

0.82

0.97

1.01

0.92

0.63

0.00 0.40 0.80 1.20 1.60 2.00

E

A

D

B

C

Page 26: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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WSTIP Performance on State RatiosWSTIP Performance on State Ratios

State Ratio Guideline Pass/Fail

Equity to SIR Equity at least 5x to 10x SIR 15 Pass

Provision for expected losses to equity

Projected losses less than equity

0.28 Pass

Net reserves to equityNet reserves less than 1.50

x equity 0.43 Pass

Annual change in member equity

Reduction does not exceed 10%

1.16 Pass

Changes in prior year loss reserves

Prior year loss reserves increase less than 25%

1.15 Pass

Page 27: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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WSTIP Financial Model – DataWSTIP Financial Model – Data

2007 2008 2013

1 Net assets 14,579,244 14,413,902 14,165,714

2 Member assessments 7,202,734 7,974,056 10,598,669

3 Reinsurance premium expense (1,941,798) (1,893,118) (2,169,245)

4 Net member assessments 5,260,936 6,080,938 8,429,424

5 Losses and LAE 3,146,919 3,236,107 6,264,331

6 Loss and LAE reserves 6,302,212 8,455,394 14,825,767

7 One-Year Reserve Development 0

8 Two-Year Reserve Development 0

9 Expenses 1,686,962 2,266,979 2,034,327

10 Largest SIR 1,000,000 1,000,000 1,000,000

Year ►▼ Financial Data

Page 28: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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WSTIP Financial Model – RatiosWSTIP Financial Model – Ratios

2007 2008 2013

11 Net assets to SIR 15 14 14

12 Gross assessments to net assets 0.49 0.55 0.75

13 Net assessments to net assets 0.36 0.42 0.60

14 Loss reserves to net assets 0.43 0.59 1.05

17 Expense ratio 0.23 0.28 0.19

18 Combined ratio 0.92 0.90 0.98

Year ►▼ Ratios

Page 29: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

Section V – The FutureSection V – The Future

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Page 30: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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We are the premier providers of high-quality risk and management-related products and services for all facets of the transit industry

WSTIP VisionWSTIP Vision

Page 31: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Our mission is to provide value-added services for our members. We will accomplish this by:

1. Reducing member’s cost of risk,

2. Providing comprehensive management services,

3. Looking at innovative opportunities, and

4. Encouraging alliances and partnerships

WSTIP MissionWSTIP Mission

Page 32: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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We treat everyone fairly and with respectWe value innovation and embrace technology as a

partnerWe are committed to excellence in service delivery

and cost-effective programsWe value our employeesWe value integrity and ethical conductWe value the diversity of our membersWe speak with one voice

Core ValuesCore Values

Page 33: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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New ServicesNew Services

Physical test for candidatesMonthly driving record checksBus stop quality evaluation and scoring toolCriminal background checks on drivers and othersPersonnel procedures trainingSample job descriptionsTraining materials libraryOther…

Page 34: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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New CoveragesNew Coverages

Employee benefits poolEmployee benefits group purchaseLegal services – contractual disputesAssist non-profit agencies form their own poolAssist with non-hazard risksOther…

Page 35: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

Section VI – Strategic PartnersSection VI – Strategic Partners

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Page 36: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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GrowthGrowth

New membersNew associatesNew servicesOther statesOther...

Page 37: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Striking a BalanceStriking a Balance

Rate levelRate stabilityNet asset levelWSTIP retention

Page 38: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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GovernanceGovernance

Role of new, small transit entitiesStanding committeesOther...

Page 39: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Consider Effect of Change in Operating EnvironmentConsider Effect of Change in Operating Environment

Insurance market cyclesChanges in number of size of membersOne ore more catastrophic lossesChange in legal environmentLoss of excess insurer (e.g., Kemper and Reliance)

Page 40: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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Guidelines for Net Asset Rate CreditGuidelines for Net Asset Rate Credit

Sample guidelines:

1. Net assets > gross member assessments

2. Net assets > 1.5 x member assessments

3. Net assets > 15 x largest SIR

4. Combined ratio < 1.00, average of last two years

5. Net assets > losses & ALAE reserve at 80% confidence level

Page 41: 0 Strategic Planning Workshop Presented to: August 2008 Washington State Transit Insurance Pool Presented by: Steven P. Kahn, CPCU, ARM | Managing Director

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WSTIP Financial TargetWSTIP Financial Target

Select and maintain financial ratiosSelect net assets to SIR ratioSelect gross assessments to net assets ratioSelect loss reserves to net assets ratio