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Prepared by :

Internet Services - ConsumerTM Retail17th September 2009

PRACTICE & PROCEDUREPRACTICE & PROCEDUREOF STREAMYX STUDENT OF STREAMYX STUDENT

PACKAGE PACKAGE

Package effective date

29 September 2009

Approach Special Streamyx package for Students

Promotion Objectives

To offer special package for Students

To introduce an attractive entry level of broadband package

for Students

Target CustomerStudents (Colleges & Universities)

OVERVIEW OVERVIEW

Streamyx packageStreamyx package PricePrice Other offeringOther offering

Streamyx 384k RM50 •Free modem•Free Streamyx Zone ID

Streamyx 1Mbps RM100 •Free modem•Free Streamyx Zone ID•Free Hypptunes (100 songs) for 3 months*•Free HyppTV for 3 months* •Free Gamezone (Roseonline) for 3 months*•Free gift - MU T-shirt

STUDENT PACKAGE STUDENT PACKAGE

Note: 1. Only applicable to DEL Prepaid Access Line (ITKS) or Home Prepaid2. Free content will be available starting 5th October 2009 for 1Mbps *3. Free MU T-shirt applicable to 1Mbps only

Waive Activation RM75& Installation fee RM88Waive Activation RM75& Installation fee RM88

Package is offered from 29th September - 31 December 2009.

This package valid for STUDENTS and applicable for NEW application only.

Applicable for Prepaid Access Line – ITKS & Home Prepaid only (Existing line for Silver

Partner & New & Existing line for TM Point).

Speed of service is on ‘best effort’ basis.

Service is subject to availability and technical testing.

Students must present the Student ID and submit the copy of Student ID to sales

person.

The minimum subscription period is 12 MONTHS.

If customers terminate within the minimum subscription period, the remaining balance will

be charged and customer is required to return the modem.

Modem warranty is 12 MONTHS.

7 days auto account activation is applicable to Streamyx In-a-box package.

Free Streamyx Zone ID as long as they subscribed to Student package.

Free content will be available starting 5th October 2009 and applicable for 1Mbps

package only.

Free MU T-shirt only for 1Mbps package. The T-shirt will be courier to customer.

The 1st bill received will include one-month subscription fee (from date of service

activation), an advance charge of the 2nd month subscription fee.

Streamyx & ITKS/Home Prepaid terms & conditions apply.

TERMS & CONDITIONS TERMS & CONDITIONS

PRICING PLAN DESCRIPTIONPRICING PLAN DESCRIPTION

Plan Streamyx G.Lite Home 384k Basic Home

Prepaid 50 - Free Modem Waive Activation

and Free Installation (Student Package)

Streamyx 384K (Free Modem) – RM50

(Student Package) (Waive Activation

and Free Installation)

384k 128k

Plan Streamyx G.Lite Home 384k Basic Home

Prepaid 50 - Free Modem Waive Activation

and Free Installation (Student Package)

(Streamyx in a box)

Streamyx In-A-Box 384K (Free Modem)

– RM50 (Student Package) (Waive

Activation and Free Installation)

384k 128k

Plan Streamyx G.Lite Home 1.0M Basic Home

Prepaid 100 - Free Modem Waive Activation

and Free Installation (Student Package)

Streamyx 1.0M (Free Modem) – RM100

(Student Package) (Waive Activation

and Free Installation)

1.0M 384K

Plan Streamyx G.Lite Home 1.0M Basic Home

Prepaid 100 - Free Modem Waive Activation

and Free Installation (Student Package)

(Streamyx in a box)

Streamyx In-A-Box 1.0M (Free Modem)

– RM100 (Student Package) (Waive

Activation and Free Installation)

1.0M 384K

Plan Name Commercial NameDownload

Speed

Upload

Speed

MULTIMEDIA CONFIRMATION SLIPMULTIMEDIA CONFIRMATION SLIP

Customers can apply for the promotion via the following channels:

TM pointTM Silver partnersClickers Authorized Outlet (CASO)Consumer Sales

WHERE TO APPLYWHERE TO APPLY

BILL PRESENTMENTBILL PRESENTMENT

The information on the packages can be obtained from the following:-

TM point TM Silver partnersCASOConsumer SalesCSM100 (press 2 :Internet Services) - Customer Interaction Center for product query, check streamyx availability etc.

PACKAGE INFO CENTREPACKAGE INFO CENTRE

FREE CONTENT FOR 1Mbps PACKAGEFREE CONTENT FOR 1Mbps PACKAGE

. URL : roseonline.bluehyppo.com

. ROSE Online Evolution is an MMORPG that relates a story about a world of seven planets.

. The Player, as an interplanetary explorer, will enjoy the many different adventure scenarios in Junon, Eldeon, Luna, Oro, Ska, Hebarn and Kakia, where each planet has its own set of particular characteristics and environments, legends and fantasies.

RoSE ONLINE MMO Game

• URL: www.hypptunes.com.my

• An online music portal, which offers legal full-track music downloading facilities

• More than 100,000 songs for download in MP3 and WMA format from artists around the world

• Music file can be burnt up to 5 times for personal use

• Features a dedicated ‘Indie section’, where it highlights happenings, updates and other exciting info on the local and regional independent music scene

HyppTunes

• URL : www.hypp.tv

• First broadband TV service exclusively for Streamyx 1mbps and above users

• Total of more than 30 video channels, including Live Channel, Playout Channel and Video on Demand

• All channels group by genre:

i. News & Current Affairs

- Channel NewsAsia, Russia Today,

Earth TV, CCTV 4, DW TV etc.

ii. Entertainment

- Fashion TV, Trace TV, Wedding

TV, Channel 99 Debar etc.

iii. Sports

- BPL, 2010 FIFA World Cup South

Africa, Fight Club etc.

HyppTV

• Student Package Subscribers entitled for:

- RoseOnline MMO Game -> Enjoy 5000 game points for 3 months, total 15,000 game points.

- HyppTunes -> Enjoy Free 100 songs download for 3 months, total 300 songs.

- Hypp.TV -> Enjoy to watch more than 30 channels for 3 months

Detail of Content Offerings

Student Package Process Flow

MCMBMCMB

TM NetTM Net

HyppTVHyppTV HypptunesHypptunes RoseOnlineRoseOnline

MCMB will send contains subscribers information to TM

Net via http POST

MCMB will send contains subscribers information to TM

Net via http POST

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TM Net will send email to user with registered username & activation key

(PIN Number).

TM Net will send email to user with registered username & activation key

(PIN Number).

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Each subsystem will create a user account for each subscriber using streamyx email as username and an

agreed default password.

Each subsystem will create a user account for each subscriber using streamyx email as username and an

agreed default password.

44 RoseOnline will need extra steps as they’re

not using email address format as account username. TM Net will send streamyx email

and secret key to verify user

RoseOnline will need extra steps as they’re not using email address format as account username. TM Net will send streamyx email

and secret key to verify user

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User needs to login at student package page using the registered

username & activation key (PIN Number). User will be prompt to

create password for hypptv & hypptunes. While for roseonline, user need to fill up a registration form to

create an account. TM Net will provision the data to various

subsystems.

User needs to login at student package page using the registered

username & activation key (PIN Number). User will be prompt to

create password for hypptv & hypptunes. While for roseonline, user need to fill up a registration form to

create an account. TM Net will provision the data to various

subsystems.

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THANK YOUTHANK YOU