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Presentation. A gap between Chinese and British banks. ----with an emphasis on daily private banking service. Shaun, Group 18. Contents. 1. Why choose this topic. 2. Two differences. 3. Conclusion. Why choose this topic. Chinese banks are different from British banks - PowerPoint PPT Presentation
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Your company slogan in here
----with an emphasis on daily private banking service
A gap between Chinese and British banks
Presentation
Shaun, Group 18
Your company slogan in here
www.themegallery.com
ConclusionConclusion
Why choose this topicWhy choose this topic
Two differencesTwo differences
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33
ContentsContents
22
Your company slogan in here
www.themegallery.comWhy choose this topicWhy choose this topic
Chinese banks are different from British banks
--Chinese banks: Noisy, Busy, Disorderly
--British banks: More efficient and scientific
Your company slogan in here
www.themegallery.comTwo differencesTwo differences
1.Difference about how to get a service
--Chinese banks
Consult the lobby manager
Get a number and wait
--British banks
Line up at the waiting area
Make an appointment for saving time
Your company slogan in here
www.themegallery.comTwo differencesTwo differences
1.Difference about how to get a service
Defect:
•The manager is too busy to answer every request.
Step 1
Step 2
Step 3
•Customers are lack of autonomous right.
•Customers keep waiting.
•Customers become upset.
•Out of control.
Your company slogan in here
www.themegallery.comTwo differencesTwo differences
2.Difference about division of labour
--Chinese banks
Almost every kind of daily private banking service should be
operated by the tellers.
Managers give financial advice and sell financial products.
--British banks
Managers do lots of jobs which belong to tellers in China.
Redirect and show respect to the customers.
Make banking service more efficient.
Your company slogan in here
www.themegallery.comConclusionConclusion
--Chinese banks are lack of efficiency, the division
of labour is not scientific.
--It is a long way for Chinese banks to improve the
system.
--Government should focus on the populace’s
cultivation.