Job profile

Job title Duty Technician - The Backstage CentreContract Full time, 225 hours over 6 weeksSalary Range £20,149-£24,500 per annumLocation PurfleetResponsible to General Manager, The Backstage CentreDirect reports N/AResponsible for Casual Technicians, Technical ApprenticesProbationary Period 3 monthsNotice Period 1 monthDate October 2016

National College

National Colleges are a new approach to skills and training, putting vocational education on a par with academic excellence. There is an acknowledged shortage of highly-qualified technical workers with hands-on industry experience, and there are rapid changes in the technology that technicians use to do their work. A National College, where people can train in these skills, and where we can provide apprenticeships and industry experience, is absolutely vital. The National College for the Creative and Cultural Industries will be managed by Creative & Cultural Skills on behalf of a consortium of employers and industry organisations including: Live Nation, Royal Opera House, White Light and the Association of British Theatre Technicians. For further information, please visit www.ccskills.org.uk

The Backstage CentreThe Backstage Centre is a new technical facility located at High House Production Park in Purfleet, Essex, which Creative & Cultural Skills opened in October 2012. The building includes a large central space (875m² with a 15m ceiling), along with training areas including a dance studio, lighting and audio-visual spaces, generic training spaces, a recording studio and band rehearsal room. The building can support industry events, demonstrations, equipment testing and rehearsal hires. Central to the purpose of the building is the provision of training opportunities for young people, apprentices and professionals. For further information, please visit www.thebackstagecentre.com

Role overview

This role will support the General Manager in providing technical and facilities support for hires and acting as principal client liaison in their absence. They will also support the General Manager in the day to day management of technical equipment in the building

The Duty Technician will act as Duty Manager and responsible person as rota’d, and on those days will supervise casual technicians and the Centre’s apprentices and take day to day charge of immediate maintenance issues.

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The Duty Technician will support the National College to deliver workshops and training opportunities for young people.

Key responsibilities

Deliver technical support and be client liaison for hires of The Backstage Centre Take day to day charge of The Backstage Centre facilities on a rota’d basis Ensure adherence to Health and Safety systems and practices Supervise casual staff and apprentices of the Backstage Centre

Deliver technical support and be client liaison for hires of The Backstage Centre

Be the on the day contact for hires of the Backstage Centre Attend client meetings and assist Backstage Centre management to document

and quote for technical needs in the absence of the General Manager Liaise with and oversee external contractors and suppliers in relation to hires Ensure that all venue users adhere to TBC’s Health & Safety, policies procedures

and act within the scope of agreed method statements and risk assessments Provide front of house services for public facing events as requested.

Take day to day charge of The Backstage Centre facilities on a rota’d basis

Act as a Duty Manager for the Backstage Centre, performing daily and weekly safety checks and acting as lead person in the event of an evacuation of the building

Work with building and lighting management systems to deliver a comfortable user experience.

Monitor the fire and intruder alarm systems, making interventions as necessary according to user requirements.

Carry out first-line maintenance as required, and liaise with external contractors for emergency and planned repair and maintenance as required.

Follow financial procedures for ordering of equipment or consumables on behalf of the General Manager

Health and Safety Systems and Practice

Be responsible for ensuring all users of the building conform to TBC’s policies, procedures and safe systems of work and support their induction and training where necessary.

Assist in the creation and review generic and specific risk assessments and method statements for activity related to performance / rehearsal activity, and technical equipment.

Support the management of TBC fire safety procedures, including ensuring regular alarm test and evacuation drills are carried out.

Be aware of and ensure hirers comply with the Health & Safety and other legal requirements, licensing etc. that relate to the Backstage Centre.

Supervise casual staff and apprentices of the Backstage Centre

Supervise technical apprentices and casual technicians.

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Other requirements

Clean driving licence and experience driving a van. Requirement to work unsocial hours including evenings, weekends and occasional

overnights. Flexible approach to work in a dynamic, creative and fast-changing environment. Willingness to acquire relevant qualifications and take part in training as required

for any of the above.

Benefits

Contributory Pensions Scheme

Season Ticket Loan

25 Days Annual Leave

Annum Employee Assistance Programme

Free Eye Tests

Personal Computer Loan

Life Assurance

This summary provides a general description and is not intended to be comprehensive. It may be altered from time to time as required for business reasons, to meet the changing and evolving needs of The National College & The Backstage Centre.

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Person profile

Job Title: Duty Technician, The Backstage Centre

Essential DesirableExperience Good experience of working in a customer facing

building.Experience in delivering technical support for Theatrical or live production.Understanding and experience of rigging techniques using chain hoists.Understanding of practical theatre lighting techniques and equipment.Understanding of theatre sound and AV techniques and equipment.The ability to work at height using ladders, access and rigging equipment.Good all round experience of theatre staging and technical theatre craft.

Experience of working in training or educational environments

Experience of live music industry and recording studio techniques.

Experience of managing staff and contractors.

The ability to deliver informal training.

Attainments General education to at least O Level, GCSE’s standard or equivalent.Industry recognised technical theatre qualifications / certificates.

First aid qualificationHealth & Safety qualifications.Electrical safety & PAT testing qualifications.

Special Aptitudes

Good administrative and organisational skills.Ability to understand the requirements of companies and individuals using the space.Good computer skills including ability to use Microsoft packages including Outlook, Word, Excel, Project and PowerPoint.Good communication and interpersonal skills.Ability to manage clients.

Disposition A self-reliant team player – ability to work on own initiative.Proactive approach to work.Ability to meet deadlines, with an ability to be flexible.Collaborative, tactful, and diplomatic

Demonstrable interest in training and education in technical theatre and/or live music.

Thinking Style Calm and logical approach to problem solvingAbility to absorb and process information quickly and effectively.

Circumstances Purfleet based.Ability to work extended hours including evenings, weekends and occasional overnights.Commitment to appropriate and effective training.

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