TMESStickey Cao

TMES TMES TMES TMESTMES TMES TMES

TMES TMES TMES TMESTMES TMES TMES

TMES TMES Trend Micro Expert Service

TMESTMES Premium TMES Standard

TAM7*24 TMES StandardTMES PremiumTMES-PTMES-STMES-B

TMES TMES TMES TMESTMES TMES TMES

TMES TMES.+TMES

TMES 7*24[PDCA]

TMES

[] [] []

TMES TMES TMES TMESTMES TMES TMES

TMES

724

Trend Micro Hosted Discovery

TMES Standard TMES-S

7*24

(//)

/

TMES TMES TMES TMESTMES TMES TMES

(MOC)

MOCTMES7x24

MOCMOCNOC, SOCMOCMOC

MOC

TMES

MOC /

Review Stage

Solution Delivery

Monitoring StageService Enable Stage7X24

Service Enable Stage

- Antivirus Health Check report sample

KPI

TAAS- Threat Awareness Audit Service

TAAS -Threat Awareness Audit ServiceTAASTAASTAASTAAS

: ______________________

2006/12/06

(TAAS)

Microsoft Windows 2000, Microsoft Windows XP and Microsoft Windows 2003

FORMCHECKBOX

FORMCHECKBOX

Microsoft Outlook 2000 () Microsoft Outlook Express6 () (Outlook Express IE6.0 SP1)

FORMCHECKBOX

FORMCHECKBOX

HttpTAAS

FORMCHECKBOX

FORMCHECKBOX

/

**TAAS

FORMCHECKBOX

FORMCHECKBOX

**TAAS

FORMCHECKBOX

FORMCHECKBOX

IISASP

FORMCHECKBOX

FORMCHECKBOX

*.exe, * .Zip, URL

FORMCHECKBOX

FORMCHECKBOX

: ________________________________

MOC : TAAS

1

Monitor Stage7X24 24*7(events)SLO(solution)SLA(solution delivery)

Solution Delivery Stage\

\

Review Stage

1- 2-5 3 -4-

TMES TMES TMES TMESTMES TMES TMES

TMES724

TMES TMES TMES TMESTMES TMES TMES

:

:Yang Ming Marine Transportation Corporation: www.yml.com.tw: Water transportation: : : 3,111 in 2005: USD2.9 billion in 2005

, Mr. Winslow , Senior manager IT Department. Mr. Winslow , Senior manager IT Department

:

:Toshiba Information Machines (Hangzhou) Co. Ltd.: www.toshiba.com.cn:Electronic manufacturing:Notebook PCs:China: Over 1,500: USD1.3 million in 2005/06, , . .~MIS;. ~ MIS

Challenges:ANZ BUIvecoITIvecoIvecoCustomer value proposition:724TrendLabANZ BUCallCenterBenefits:IvecoIvecoIvecoTMESANZ BU

: (IVECO)

TMES TMES TMES TMESTMES TMES TMES

TMES-S ?1. ITMOCIT2. ITITIT3. >54. 200~4000(>50)5. OSCETMCM