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© Tally Solutions Pvt. Ltd. All Rights Reserved 2 2© Tally Solutions Pvt. Ltd. All Rights Reserved
Agenda
• Lodges Management –An Overview
• How Lodges Management Operations are Structured
• Tally.ERP 9 for Lodges Management
• Business Process Flow
• Primary Requirement- Hence Opportunity
• Tally.ERP 9- Fitment
© Tally Solutions Pvt. Ltd. All Rights Reserved 3 3© Tally Solutions Pvt. Ltd. All Rights Reserved
Lodges Management – An Overview
Lodges ManagementAn Overview
Accounts
Man
agem
ent MIS Report
Room Check-In and
Room Check-Out Room
Enquiry
and
Reserv
ation
Man
agem
ent
© Tally Solutions Pvt. Ltd. All Rights Reserved 4 4© Tally Solutions Pvt. Ltd. All Rights Reserved
How lodges business Management operations are structured
Schematic Representation of Lodge Management on Tally.ERP 9
Rooms Enquiry & ReservationManagement
Room Check-In and Check-OutManagement Accounts Management MIS Reports
· Room’s setup and labeling of rooms (Ac, non-Ac, Deluxe etc.)
· Setup service tax ledgers
· Check room availability
· Advance room booking
· Reservation Management
a. Guests- purpose of visit
b. Guests- ledger opening for room booking
c. Origin information of guests - country, nationality, passport no, foreigners details etc.
d. Reservation remarks
e. Book room with approximate check in and check out date
· Special discount setup for corporates
· Manage user restriction
· Different modes of payment (debit/ credit card, gift voucher, cash etc.)
· Room check-in date and time
· Collect advance and produce receipt
· Guest registration card
· Room allotment
· Generate room bill
· Generate room service bill
· Laundry service bill
· Check-In report
· Print invoice
· Calculate luxury tax with bill
· Calculate service tax for services
· C- Form
· Receipts and payments
· Room bill settlement
· Management of multiple payment modes (debit/ credit card)
· Bank reconciliations
· Bank challan
· Balance sheet
· Profit and loss account
· Cheque printing
· Cash and bank summary
· Maintenance Charges
· Booked room details
· Room reservation report
· Empty room report
· Room register
· Check-In report
· Room bill settlement report
· Billed and settled party report
· Complementary report
· Advance booking register
· Current guest list
© Tally Solutions Pvt. Ltd. All Rights Reserved 5 5© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 for Lodges Management
Lodges ManagementAn Overview
Accou
nts M
anag
emen
t
MIS Reports
Room Check-In and
Room Check-Out Roo
m E
nquiry a
nd
Reserv
ation
Man
agem
e
nt
© Tally Solutions Pvt. Ltd. All Rights Reserved 6 6© Tally Solutions Pvt. Ltd. All Rights Reserved
Process Flow- Room Enquiry and Reservation Management Room Enquiry &
Reservation Management
Guests enquire the room via website, email, agent or
telephone).Guests will also explain the room requirements in detail.
At the reception receptionist checks the room availability
Available
Receptionist confirm the room with guest. Note down the date and time
of check-in and check-out. Also informs the guest to provide the
contact information.
Receptionist thanks the guest
Suggestsalternative rooms
Receptionist block the room for the guests and updates records.
YES
NO
NO
YES
© Tally Solutions Pvt. Ltd. All Rights Reserved 7 7© Tally Solutions Pvt. Ltd. All Rights Reserved
Primary Requirement- Hence Opportunities
Category/Module
Major Requirement
Explanation
Room Enquiry and Reservation Management
Room Enquiry and Reservation Management
Rooms enquiry and reservation are the major requirements for this industry. Handling the guests room enquiries via email, website, walks-in and through agents are very crucial. At any point of time, the reception should have the complete information of empty rooms and occupied rooms information.
© Tally Solutions Pvt. Ltd. All Rights Reserved 8 8© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Room Enquiry and Reservation Management
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Room setup and labeling of rooms (Ac, Non-Ac, Deluxe etc)
Yes
2 Setup service tax Yes
3 Setup the luxury tax Yes
4 Check room availability Yes
5 Advance room booking Yes
6 Capture the guests purpose of visit Yes
7 Guests-ledger formation for room booking Yes
8 Origin information of guests- Country, Nationality, Passport No, Foreigners details etc. )
Yes
9 Reservation remarks Yes
10 Special discount setup for corporates Yes
11 Book rooms with approximate check-in and check-out date
Yes
12 Manage user restriction Yes
13 Different modes of payments -Debit/Credit card, Gift voucher, Cash etc.
Yes
14 Setup the room tariff Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved 9 9© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 for Lodges Management
Lodges ManagementAn Overview
Accou
nts M
anag
emen
t
MIS Reports
Room Check-In and
Room Check-Out Room
Enquiry
and
Reserv
ation
Man
agem
ent
© Tally Solutions Pvt. Ltd. All Rights Reserved 10 10© Tally Solutions Pvt. Ltd. All Rights Reserved
Process Flow- Room Check-In and Check-OutRoom Check-I n and Check-Out
Reserved Guests
Guest walk-in to the reception. They provide the reservation
details to receptionist.
Available
Receptionist, confirm the room and update the date and time of check-in. Also provide the the registration
form.
Receptionist thank the guest
Suggest alternative rooms
YES
NO
NO
Walk-in Guests
Guest, enquire for the room
Receptionist, check the reservation details
On the bases of reservation, receptionist give the registration form and suggest them to fill the
form.
Once the form is duly filled, room will be allotted to guest.
Receptionist collects the advance amount and handover the key
along with the advance receipt to customer.
While checking-out, receptionist complete the check-out process by
raising the final bill.
Customer makes the outstanding payment (cash/ debit/ credit card)
and collect the invoice
When the check-out time, receptionist, complete the check-
out process by raising the final bill.
Customer makes the outstanding payment (cash/ debit/ credit card)
and collect the invoice
YES
Guest occupies the roomGuest occupy the room
Once the form is duly filled, room will be allotted to guest.
Receptionist, collect the advance amount and handover the key
along with the receipt of advance to guest.
© Tally Solutions Pvt. Ltd. All Rights Reserved 11 11© Tally Solutions Pvt. Ltd. All Rights Reserved
Primary Requirement-Hence Opportunities
Category/Module
Major Requirement
Explanation
Room Check-in and Check-Out
Bill settlement (Invoice)
While preparing the bill, reception need to consider the different services availed by the guests. All those services need to add to the bill. The final bill should also contain the luxury tax and service tax information.
C-Form The lodges, will have to submit the ‘foreigners’ information to the respective police station. The guests details has to be submitted in a prescribed form called C-Form. The C-Form contains the country, passport and visa details etc., of the guests.
© Tally Solutions Pvt. Ltd. All Rights Reserved 12 12© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment-Check-In and Check-Out
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Guests- room check in time and date Yes
2 Guests- advance collection and issue receipt Yes
3 Guests- registration card Yes
4 Origin information of guests -Country, Nationality, Passport No, Foreigners details etc.
Yes
5 Guests- room allotment Yes
6 Generate room bill Yes
7 Room service bill Yes
8 Laundry service bill Yes
9 Check-In report Yes
10 Print Check -Out bill (Invoice) Yes
11 Calculate luxury tax Yes
12 Calculate service tax Yes
13 Setup for discount masters Yes
14 C-Form Yes
Contd..
© Tally Solutions Pvt. Ltd. All Rights Reserved 13 13© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment-Check-In and Check-Out
SL NO Requirement Tally.ERP 9 Customisation/ Integration
15 Additional bed requirement Yes
16 Telephone charges (intercom telephone charges) Yes
17 Other maintenance expenses management Yes
18 Commission charges to agents Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved 14 14© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 for Lodges Management
Lodges ManagementAn Overview
Accounts
Man
agem
ent MIS Reports
Room Check-In and
Room Check-Out Room
Enquiry
and
Reserv
ation
Man
agem
ent
© Tally Solutions Pvt. Ltd. All Rights Reserved 15 15© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Accounts Management
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Receipts and Payments Yes
2 Room bill settlement Yes
3 Management of multiple payments modes Yes
4 Bank reconciliation Yes
5 Bank challan Yes
6 Balance sheet Yes
7 Profit and Loss account Yes
8 Cheque printing Yes
9 Cash and Bank summary Yes
10 Pending cheques and receivables Yes
11 Statutory compliances Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved 16 16© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 for Lodges Management
Lodges ManagementAn Overview
Accounts
Man
agem
ent MIS Reports
Room Check-In and
Room Check-Out Room
Enquiry
and
Reserv
ation
Man
agem
ent
© Tally Solutions Pvt. Ltd. All Rights Reserved 17 17© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- MIS Reports
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Booked room details Yes
2 Room reservation details Yes
3 Empty room report Yes
4 Room register Yes
5 Check-In report Yes
6 Room bill settlement report Yes
7 Billed and settled party details Yes
8 Complementary report Yes
9 Advance booking register Yes
10 Current guest list Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved 18 18© Tally Solutions Pvt. Ltd. All Rights Reserved
Thank You
For any queries please contact :- [email protected]