21
1 Subject: Performance of domestic airlines for the year 2016. Traffic data submitted by various domestic airlines has been analysed for the month of August 2016. Following are the salient features: Passenger Growth Passengers carried by domestic airlines during Jan-Aug 2016 were 644.68 lakhs as against 523.55 lakhs during the corresponding period of previous year thereby registering a growth of 23.14 % (Ref Table 1). Passenger Load Factor The passenger load factors of various scheduled domestic airlines in Aug 2016 are as follows (Ref Table 2): 523.55 67.60 644.68 83.81 0.00 100.00 200.00 300.00 400.00 500.00 600.00 700.00 YoY MoM Pax Carried (in Lakhs) 2015 2016 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 Air India Jet Airways JetLite Spicejet Go Air IndiGo Air Costa Air Asia Vistara Air Pegasus Trujet Air Carnival Pax Load Factor (%) Jul-16 Aug-16 Growth: YoY = + 23.14 % MoM = + 23.98%

: Performance of domestic airlines for the year 2016. … · Subject: Performance of domestic airlines for the year 2016. Traffic data submitted by various domestic airlines has been

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Subject: Performance of domestic airlines for the year 2016. Traffic data submitted by various domestic airlines has been analysed for the month of August 2016. Following are the salient features: Passenger Growth

Passengers carried by domestic airlines during Jan-Aug 2016 were 644.68 lakhs

as against 523.55 lakhs during the corresponding period of previous year thereby registering a growth of 23.14 % (Ref Table 1).

Passenger Load Factor

The passenger load factors of various scheduled domestic airlines in Aug 2016 are as follows (Ref Table 2):

523.55

67.60

644.68

83.81

0.00

100.00

200.00

300.00

400.00

500.00

600.00

700.00

YoY MoM

Pax

Car

ried

(in

Lak

hs)

2015

2016

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0

Air India

Jet Airways

JetLite Spicejet Go Air IndiGo Air Costa

Air Asia Vistara Air Pegasus

Trujet Air Carnival

Pax

Lo

ad F

acto

r (%

)

Jul-16 Aug-16

Growth: YoY = + 23.14 % MoM = + 23.98% 8 %

2

The passenger load factor in the month of Aug 2016 has almost remained

constant compared to previous month primarily due to the end of tourist season.

Cancellations

The overall cancellation rate of scheduled domestic airlines for the month of Aug 2016 has been 0.90%. Airline-wise details of cancellations are as follows:

Note:-Air Pegasus did not operated during the month of August 2016

Various reasons of cancellations are indicated below:

0.00

0.00

0.09

0.10

0.20

0.32

0.44

1.05

1.19

6.85

13.06

20.00

0.00 5.00 10.00 15.00 20.00 25.00

Vistara

Air Pegasus

Go Air

Spicejet

Jet Airways

Air Asia

JetLite

Air India (Dom)

IndiGo

Air Costa

Trujet

Air Carnival

Cancellation Rate (%)

Technical 32.8%

Operational 10.1%

Weather 4.3%

Commercial 44.3%

Conse/Misc 8.5%

3

Passenger Complaints during the month

During August 2016, a total of 885 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of August 2016 has been 0.9. The airline-wise details are as follows:

Various reasons of passenger complaints are indicated below:

0.2

0.3

0.8

0.8

0.9

1.0

1.0

1.3

2.4

2.5

0 0.5 1 1.5 2 2.5 3

Air Pegasus

Vistara

IndiGo

Air Asia

Spicejet

Air Costa

Go Air

Trujet

Jet Airways + JetLite

Air India (Dom)

Air Carnival

No. of Complaints/10,000 Pax

Fare 1.7% Refund

4.7%

Flight Problem 32.0%

Baggage 17.1%

Customer Service 28.2%

Disability 0.2%

Staff Behaviour 8.9%

Catering 0.2%

Others 6.9%

4

The reason for complaint as percentage compared to the previous month is as follows:

Airline-wise status of redressal of complaints is given at Table – 4. Compliance of Route Dispersal Guidelines During the month of Aug 2016, all the scheduled domestic airlines complied with the mandatory capacity deployment requirements contained in the Route Dispersal Guidelines. Airline-wise details are given in the following Table:

Airline ASKM Deployment (%) of Category I

Cat III Cat IIA Cat II

Air India + Alliance Air 116.9 1.80 21.5

Jet Airways + JetLite 71.0 1.10 12.7

Spicejet 103.0 1.03 25.9

Go Air 159.8 1.36 69.8

IndiGo 137.2 1.18 22.1

Vistara 58.8 1.60 15.2

Air Asia 303.4 5.48 42.8

Minimum Capacity Requirement in accordance with RDG (As % of Capacity Deployed in Category I)

Category II - 10%

Category IIA - 1%

Category III - 50%

0.9

6.0

24

.5

19

.7

30

.3

0.3

7.7

0.1

10

.5

0.8

6.4

34

.2

17

.5

27

.4

0.4

5.5

0.3

7.4

1.9

5.0

24

.2

19

.2

31

.3

0.3

10

.1

0.3

7.7

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

Fare Refund Flight Problem

Baggage Customer Service

Disability Staff Behaviour

Catering Others

Jun-16 Jul-16 Aug-16

5

On-Time Performance (Scheduled Domestic Airlines)

On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Airline-wise OTP at four metro airports for the month of Aug 2016 is as follows:

Airport-wise On-Time Performance of scheduled domestic airlines complying with

Route Dispersal Guidelines is as follows:

71.8

76.5

76.9

83.1

83.1

83.8

0.0 20.0 40.0 60.0 80.0 100.0

Air India (Dom)

Go Air*

Jet Airways+JetLite

Vistara

Spicejet

IndiGo

OTP (%)

OTP at Four Metro Airports

*Note - Operations of Go Air only at BOM, BLR, DEL.

6

57.7

75.8

83.3

84.0

0.0 20.0 40.0 60.0 80.0 100.0

BOM

DEL

HYD

BLR

OTP (%)

Air India (Domestic)

64.9

82.7

83.3

90.4

0.0 20.0 40.0 60.0 80.0 100.0

BOM

DEL

HYD

BLR

OTP (%)

Jet Airways + JetLite

7

72.8

84.6

86.1

87.0

0.0 20.0 40.0 60.0 80.0 100.0

BOM

DEL

BLR

HYD

OTP (%)

Spicejet

0.0

61.8

79.1

90.6

0.0 20.0 40.0 60.0 80.0 100.0

HYD

BOM

BLR

DEL

OTP (%)

Go Air

8

Reasons for delay have been analysed, which are presented below. It has been found that majority of delays have been attributed to ‘Reactionary’.

66.7

87.9

89.6

90.1

0.0 20.0 40.0 60.0 80.0 100.0

BOM

HYD

BLR

DEL

OTP (%)

IndiGo

66.7

86.4

96.6

96.9

0.0 20.0 40.0 60.0 80.0 100.0

BOM

DEL

BLR

HYD

OTP (%)

Vistara

9

Revenue Earned & Seats Sold in Highest Fare Bucket

The revenue earned and the number of seats sold by scheduled private airlines

in the highest fare bucket on select 20 sectors is as follows:

Jet Airways

Pax 2%

Ramp 1%

Tech 5%

Ops 4%

Reactionary 64%

Airport 2% Wx 2%

ATC 19%

Misc 1%

0.7

%

0.3

%

0.4

%

0.3

%

0.5

% 0.9

%

0.9

%

0.5

%

0.4

%

0.3

%

0.3

%

0.3

%

0.6

%

0.3

% 0

.9%

1.2

%

0.4

%

0.8

%

0.6

%

0.1

%

0.3

%

0.2

%

0.3

%

1.0

%

0.6

%

0.3

%

0.2

%

0.0

%

0.0

%

0.2

%

0.3

%

0.3

%

0.4

%

2.8

%

1.0

%

0.3

%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

% of Seats Sold in Highest fare bucket

Jul-16 Aug-16

10

1.9

1%

0.7

8%

1.3

4%

0.8

5%

1.2

6%

2.7

6%

2.6

3%

1.6

9%

1.1

6%

0.8

5%

1.1

4%

1.1

5%

1.9

7%

0.9

7%

3.1

3%

3.9

5%

2.5

1%

2.5

8%

2.0

%

0.7

%

1.0

%

0.8

%

1.0

%

2.8

%

1.7

%

1.4

%

0.6

%

0.0

%

0.2

%

0.9

%

0.8

%

1.0

%

3.0

%

10

.9%

3.8

%

1.8

%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

11.0%

12.0%

% of Revenue Earned in Highest fare bucket

Jul-16 Aug-16

11

Indigo

0.0

6%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

4%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

1%

0.0

0%

0.0

0%

0.0

1%

0.1

2%

0.0

2%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

1%

0.0

0%

0.0

0%

0.1

7%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

% of Seats Sold in Highest fare bucket

Jul-16 Aug-16

0.4

8%

0.0

1%

0.0

1%

0.0

0%

0.0

0%

0.0

1%

0.2

8%

0.0

0%

0.0

2%

0.0

0%

0.0

0%

0.0

0%

0.0

2%

0.0

0%

0.0

1%

0.0

4%

0.7

8%

0.1

3%

0.0

1%

0.0

0%

0.0

0%

0.0

1%

0.0

0%

0.0

3%

0.0

0%

0.0

8%

0.0

0%

0.0

0%

1.8

3%

0.0

0%

0.0

0%

0.0

1%

0.0

0%

0.0

0%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

% of Revenue Earned in Highest fare bucket

Jul-16 Aug-16

12

Go Air

0.0

4%

0.0

0%

0.2

1%

0.0

0%

0.0

9%

0.0

4%

0.0

3%

0.0

0%

0.0

9%

0.1

7%

0.1

5%

0.0

0%

0.0

0%

1.0

8%

0.1

4%

0.1

7%

0.7

7%

0.0

0%

0.0

6%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

0.9

0%

0.0

8%

0.0

0%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

% of Seats Sold in Highest fare bucket

Jul-16 Aug-16

0.1

1%

0.0

0%

0.6

8%

0.0

0%

0.1

7%

0.1

5%

0.2

0%

0.0

0%

0.3

8%

0.5

1%

0.3

9%

0.0

0%

0.0

0%

4.0

7%

0.5

2%

0.7

8%

2.9

8%

0.0

0%

0.2

9%

0.0

0%

0.0

0%

0.0

0%

0.0

0%

2.8

7%

0.3

2%

0.0

0%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

% of Revenue Earned in Highest fare bucket

Jul-16 Aug-16

13

Spicejet

0.1

5%

0.0

0%

0.0

1%

0.0

2%

0.0

2%

0.1

5%

0.6

9%

0.0

8%

0.2

0%

0.0

1%

0.0

4%

0.3

4%

0.2

7%

0.2

8%

0.3

3%

0.7

9%

0.0

3%

0.3

3%

0.0

0%

0.0

2%

0.0

3%

0.0

6%

0.4

0%

0.9

6%

0.0

6%

0.0

0%

0.0

1%

0.0

0%

0.0

0%

0.1

8%

0.3

4%

0.0

5%

1.1

7%

0.0

8%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

% of Seats Sold in Highest fare bucket

Jul-16 Aug-16

1.0

0%

0.0

0%

0.0

4%

0.1

0%

0.1

0%

1.1

0%

3.5

0%

0.5

0%

0.9

0%

0.1

0%

0.1

0%

1.7

0%

1.6

0%

1.8

0%

1.7

0%

4.9

0%

0.1

0%

2.2

0%

0.0

1%

0.1

0%

0.2

0%

0.4

0%

2.7

0%

4.6

0%

0.4

0%

0.0

0%

0.0

3%

0.0

0%

0.0

0%

1.1

0%

2.2

0%

0.0

0%

5.7

0%

0.8

0%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

% of Revenue Earned in Highest fare bucket

Jul-16 Aug-16

14

Vistara

0.0

2%

0.0

2%

0.0

6%

0.0

2%

0.2

1%

0.4

3%

0.1

9%

0.0

2%

0.0

2%

0.0

6%

0.0

2%

0.4

5%

0.4

2%

0.4

2%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

BLR-BOM BLR-DEL BOM-DEL DEL-CCU DEL-GAU DEL-HYD DEL-SXR

% of Seats Sold in Highest fare bucket

Jul-16 Aug-16

0.0

%

0.1

%

0.1

%

0.0

%

1.0

%

1.5

%

0.7

%

0.0

%

0.1

%

0.1

%

0.0

%

3.1

%

2.0

%

3.1

%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

BLR-BOM BLR-DEL BOM-DEL DEL-CCU DEL-GAU DEL-HYD DEL-SXR

% of Revenue Earned in Highest fare bucket

Jul-16 Aug-16

15

Air Asia

0.2

1%

1.3

4%

0.0

7%

0.0

3%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

BLR-DEL DEL-GAU

% of Seats Sold in Highest fare bucket

Jul-16 Aug-16

1.5

4%

1.4

0%

0.6

7%

0.4

2%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

BLR-DEL DEL-GAU

% of Revenue Earned in Highest fare bucket

Jul-16 Aug-16

16

Compliance of CAR Section 3, Series M, Part IV

In accordance with the Civil Aviation Requirement Section 3, Series M, Part IV, airline are required to submit data on number of cases of denied boarding, cancellations and delays along with the status on a monthly basis. Airline Denied Boarding Cancellations Delays Beyond 2 Hrs

No. of Pax Affected

Status of Facilities & Compensation

No. of Pax Affected

Status of Facilities & Compensation

No. of Pax Affected

Status of Facilities

Air India 158

Refund

Rebooked on other flights

Hotel accommoda-tion

Compensation of Rs. 7.77 lakhs

3634

Refunds

Rescheduling

Hotel accommoda-tion

Compensation of Rs. 11.19 lakhs

27890

Refreshments

Refunds where pax desired

Rescheduling

Compensation of Rs. 49.63 lakhs

Jet Airways and JetLite

711

Refund

Rebooked on other flights

Hotel accommoda-tion

Compensation of Rs. 39.87 lakhs

1156

Refunds

Rescheduling

Hotel accommoda-tion

Compensation of Rs. 1.40 lakhs

2614 Refreshments

Refunds where pax desired

Rescheduling

Spicejet Nil Nil 1470

Refreshments

Rescheduling

Compensation of Rs. 1.39 lakhs

4315

Refreshments

Transfer to other airlines

Compensation of Rs. 4.06 lakhs

Go Air Nil Nil 105 Refreshments

Rescheduling

2220

All pax given refreshments

Refunds where pax desired

Rescheduling

IndiGo Nil Nil Nil Nil 5174

Refreshments

Air Costa Nil Nil 1219 29.58 559

Refreshments

Rescheduling

Compensation of Rs. 1.55 lakhs

Air Asia 3

Rescheduling

Compensation of Rs. 0.26

lakhs

330

Refreshments

Rescheduling Compensation of Rs. 2.58 lakhs

651

Refreshments

Rescheduling Compensation of Rs.

0.74 lakhs

Vistara Nil Nil Nil Nil 488 Refreshments

Rescheduling

Trujet Nil Nil 42 Refreshments

Rescheduling

24 Refreshments

Rescheduling

Air Carnival

Nil Nil 408 Refreshments

Rescheduling

Nil Nil

Air Pegasus

Nil Nil 9989 Refunds

Nil Nil

17

SUMMARY

Denied Boarding Cancellations Delays

No. of Pax Affected

Facilities & Compensation

No. of Pax Affected

Facilities & Compensation

No. of Pax Affected

Facilities

872

Rs. 47.91 lakhs compensation

18353

Rs. 46.14 lakhs compensation and facilities

44158

Rs. 55.98 lakhs towards compensation and facilities

Table 1

TOTAL DOMESTIC PASSENGERS CARRIED BY SCHEDULED DOMESTIC AIRLINES (IN LAKHS) - YEAR 2016

Month & Year Air India

(Domestic) Private Carriers

Total Domestic

Percentage Share

Private Carriers

Air India

Jan 12.23 64.32 76.55 84.0 16.0

Feb 11.54 63.22 74.76 84.6 15.4

Mar 11.61 67.11 78.72 85.3 14.7

Ist Quarter 35.38 194.65 230.03 84.6 15.4

Apr 11.98 67.34 79.32 84.9 15.1

May 13.49 73.20 86.69 84.4 15.6

Jun 12.37 67.38 79.75 84.5 15.5

IInd Quarter 37.84 207.92 245.76 84.6 15.4

Jul 12.61 72.47 85.08 85.2 14.8

Aug 12.25 71.56 83.81 85.4 14.6

Sep

IIIrd Quarter 24.86 144.03 168.89 85.3 14.7

Oct

Nov

Dec

IVth Quarter

Total 98.08 546.60 644.68 84.8 15.2

Data of 2015 Air India

(Domestic) Private Carriers

Total Domestic

Percentage Share

Private Carriers

Air India

IstQtr 32.93 152.53 185.46 82.2 17.8

IInd

Qtr 32.02 170.85 202.87 84.2 15.8

IIIrd

Qtr 22.19 113.03 135.22 83.6 16.4

IVth

Qtr

Total 87.14 436.41 523.55 83.4 16.6

Growth (%) = +12.55 +25.25 +23.14

19

Table 2

MONTH-WISE SEAT FACTOR OF SCHEDULED OPERATORS IN 2016 (PASSENGER LOAD FACTOR IN PERCENTAGE)

Month Air India (Dom)

Jet Airways

JetLite Spice Jet

Go Air IndiGo Air Costa

Air Asia

Vistara Air Pegasus

Trujet Air Carnival

Jan 81.7 82.5 82.5 92.1 84.9 84.7 84.0 81.9 74.8 83.8 83.4

Feb 79.9 83.0 80.9 92.3 86.4 86.0 87.1 85.5 73.9 85.4 78.9

Mar 75.7 79.1 77.0 91.1 86.3 85.1 82.1 82.7 74.7 76.6 77.9

Apr 78.9 78.5 78.3 93.2 87.8 85.8 84.0 84.8 77.9 78.1 78.1

May 84.7 82.6 80.9 93.5 88.6 87.2 85.7 86.8 80.1 80.0 80.7

Jun 82.0 79.1 75.2 93.0 84.6 77.9 81.5 90.2 79.0 82.2 81.0

Jul 80.3 83.8 80.9 92.0 90.3 83.6 80.8 85.7 75.2 84 79.4

Aug 77.7 81.7 78.9 93.2 86.0 82.1 70.8 83.3 69.2 0.0 77.7 65.57

Sep

Oct

Nov

Dec

Table 3 MARKET SHARE OF SCHEDULES DOMESTIC AIRLINES (YEAR 2016)

Month & Year

Passengers Carried (in Lakhs)/Market Share (%)

Air India Private Air Carriers

Jet Airways Jet Lite Spice Jet Go Air IndiGo Air Costa Air Asia Vistara Air Pegasus Trujet Air Carnival

Jan Pax Carried 12.23 14.32 2.06 10.11 6.20 27.26 0.59 1.75 1.50 0.24 0.29 -

Market Share 16.0 18.7 2.7 13.2 8.1 35.6 0.8 2.3 2.0 0.3 0.4 -

Feb Pax Carried 11.54 13.73 2.06 9.76 5.95 27.54 0.57 1.67 1.49 0.19 0.26 -

Market Share 15.4 18.4 2.8 13.1 8.0 36.8 0.8 2.2 2.0 0.3 0.3 -

Mar Pax Carried 11.61 13.89 2.06 10.06 6.56 30.23 0.54 1.77 1.58 0.14 0.28 -

Market Share 14.7 17.6 2.6 12.8 8.3 38.4 0.7 2.2 2.0 0.2 0.4 -

IstQtr Pax Carried 35.38 41.94 6.18 29.93 18.71 85.03 1.70 5.19 4.57 0.57 0.83 -

Market Share 15.4 18.2 2.7 13.0 8.1 37.0 0.7 2.3 2.0 0.2 0.4 -

Apr Pax Carried 11.98 12.62 2.41 10.21 6.76 30.67 0.64 1.67 1.83 0.20 0.33 -

Market Share 15.1 15.9 3.0 12.9 8.5 38.7 0.8 2.1 2.3 0.3 0.4 -

May Pax Carried 13.49 13.94 2.54 10.96 7.01 33.37 0.65 1.90 2.21 0.21 0.41 -

Market Share 15.6 16.1 2.9 12.6 8.1 38.5 0.7 2.2 2.5 0.2 0.5 -

Jun Pax Carried 12.37 12.96 2.27 10.10 6.64 30.23 0.62 1.73 2.27 0.21 0.35 -

Market Share 15.5 16.3 2.8 12.7 8.3 37.9 0.8 2.2 2.8 0.3 0.4 -

IIndQtr Pax Carried 37.84 39.52 7.22 31.27 20.41 94.27 1.91 5.30 6.31 0.62 1.09 -

Market Share 15.4 16.1 2.9 12.7 8.3 38.4 0.8 2.2 2.6 0.3 0.4 -

Jul Pax Carried 12.61 13.90 2.39 9.94 7.16 33.84 0.65 1.91 2.25 0.14 0.29 -

Market Share 14.8 16.3 2.8 11.7 8.4 39.8 0.8 2.2 2.6 0.2 0.3 -

Aug Pax Carried 12.25 13.70 2.34 10.54 6.74 33.41 0.55 1.88 2.05 0.00 0.31 0.04

Market Share 14.6 16.4 2.8 12.6 8.0 39.9 0.7 2.2 2.4 0.0 0.4 0.0

Sep Pax Carried

Market Share

IIIrdQtr Pax Carried 24.86 27.60 4.73 20.48 13.90 67.25 1.20 3.79 4.30 0.14 0.60 0.04

Market Share 14.7 16.3 2.8 12.1 8.2 39.8 0.7 2.2 2.5 .1 0.4 0.0

Oct Pax Carried

Market Share

Nov Pax Carried

Market Share

Dec Pax Carried

Market Share

IVthQtr Pax Carried

Market Share

TOTAL Pax Carried 98.08 109.06 18.13 81.68 53.02 246.55 4.81 14.28 15.18 1.33 2.51 0.04

Market Share 15.2 16.9 2.8 12.7 8.2 38.2 0.7 2.2 2.4 0.2 0.4 0.0

21

Table 4

Airline

Complaints Redressal Status

Total Per 10,000

Passengers Carried

Closed Open

Air Costa 5 0.9 4 1

Air Asia 15 0.8 15 -

Vistara 4 0.2 4 -

Go Air 68 1.0 68 -

IndiGo 97 0.3 97 -

Spicejet 87 0.8 87 -

Jet Airways + JetLite 212 1.3 210 2

Air India (Dom) 288 2.4 190 98

Air Pegasus 105 0 82 23

Trujet 3 1.0 3 -

Air Carnival 1 2.5 1 -

Total 885 0.9 761 124