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Introduction to the Hospitality Industry 4.19 min

Name types of hospitality establishment Refer to star ratings Explain Rosettes How many rosettes to a Michelin star Job that refer to hospitality

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Page 1: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Introduction to the Hospitality Industry

4.19 min

Page 2: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Name types of hospitality establishment Refer to star ratings Explain Rosettes How many rosettes to a Michelin star Job that refer to hospitality establishment Name a chef with Michelin stars

Well done to James Finch and John Spence-knight !!!!! For handing in a piece of work

Homework

Page 3: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

The learner by the end of the lesson will be able to:

Summarise the terms Hospitality and Catering

List job roles in the hospitality Industry

Define the term commercial and service sector

Research your ideal future job accordingly to your personality test

Aims & Objectives

Page 4: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

The Significance of Hospitality Industry to the UK

Almost everywhere you go in the UK a business can be found that is connected with the hospitality industry.

Over 10% of the country’s consumer spending is in the hospitality industry. That’s in excess of 50 billion pounds!

1.64 million people employed in industry in UK. (6% of workforce)

Probably the world’s largest employer in the world, employing one in ten people worldwide

Page 6: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Food Quantities Needed in the London Olympic Village 2012:

25,000 loaves of bread 232 tonnes of potatoes More than 82 tonnes of seafood 31 tonnes of poultry items More than 100 tonnes of meat 75,000 litres of milk 19 tonnes of eggs 21 tonnes of cheese More than 330 tonnes of fruit and vegetables .

Page 7: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Food at London 2012 - the Challenge

31 competition venues 955 competition sessions 160,000 workforce 23,900 athletes and team officials 20,600 broadcasters and press 4,800 Olympic and Paralympics Family 9 million ticket sales 14 million meals

Page 8: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Hospitality and Catering (defined)

Hospitality – ◦ The friendly receptions and treatment of

guest/strangers.

◦ The quality or disposition of receiving and treating guest and strangers in a warm , friendly and generous way.

◦ Covers a range of services can include accommodation

Catering – Providing with food and drink

Page 9: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Structure of the industry Split into two main categories:

Commercial Sector - money (profit) making main purpose for the business

Public Service Sector (non commercial non profit ) specially for

providing hospitality and catering.

Three main operations:

1. Catering – Food and Drink 2. Accommodation – beds 3. Leisure – activities

Page 10: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Group Task: Examples: Place a C for commercial and S for service sector

Prisons Stone Pillow Private Schools Camp sites University TheatresHoliday camps Health Farms Hotels Marwell ZooPrivate Clubs Sporting areasArt galleries St. Richards

Hospitals St. Wilfreds Hospice Cruise Liners Chichester College Aramark

Some criteria's can sit under several categories Can you name any more

Page 11: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Accommodation:

Prisons Stone Pillow

Private Schools Camp sites

University

Holiday camps Health Farms

Hotels Marwell Zoo

St. Richards Hospitals

St. Wilfreds Hospice Cruise Liners

Catering:

Theatres

Private Clubs

Art galleries

Sporting arenas

Chichester College Aramark

Others – restaurant – pubs – service stations - industrial canteens

From the list of establishment highlight which provide accommodation and which provide catering .

Page 12: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Personality Profile list your job preference

Membership Clubs

Coffee shops

Visitor Attractions

Travel

Hotels

Tourism

Holiday Centres

Youth Hostels

Fast Food

Gaming

Events

Food Service Management

Pubs, Bars & Nightclubs

Restaurants

Match the icon with the description - 14 Industries To Work In... wwuksp career map

Page 15: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Jobs in Hospitality

Page 16: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

What job roles are you aware of within the Hospitality Industry?

Group Exercise

Page 17: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Kitchen Porter Kitchen Assistant Chef Head Chef Kitchen Manager

Porter Storekeeper Receptionist Waiter/ess Barman Barista Housekeeper Cocktail waiter

Did you get these?

Page 18: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Local – Cafes, Bistros, Restaurants, Hotels.

National – Chains (McDonalds), Hotels.

International – Cruise ships, Airlines, Hotels.

What opportunities are there?

Page 19: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Full Time

There are plenty of full time opportunities and also companies that would be prepared to train you whilst working for them.

Part Time

The great thing about the Hospitality Industry is that there are plenty of part time opportunities available to fit around your other commitments.

Types of work.

Page 20: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

When you get a job – what 4 things should you get from the employer – before you start work

Contract – hours of work – holiday pay

Wage – as per your age – minimum wage

Job description

Health & safety guideline

Tour of the establishment

Employment rights

Page 21: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Time keeping

Comply with Health and safety

Be helpful to all customers ( internal and external )

Be honest and reliable

Any others you can mention

What are your responsibilities when working? And why ?

Page 22: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

The Academy of Culinary Arts Spring board UK

The British Culinary Federation Craft Guild of Chefs

Academy of Culinary Arts National Skills Academy for Hospitality

Master Chefs of Great Britain

The Academy of Culinary Arts Spring board UK

The British Culinary Federation Craft Guild of Chefs

Academy of Culinary Arts National Skills Academy for Hospitality

Master Chefs of Great Britain

Research

Page 23: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Name the association: E.G. – People 1st ◦ Work with employers and the government to raise employer ambition and

investment in skills, qualifications and training programmes the industry needs and respects.

◦ We also help attract and match talented people and good employers through our UKSP site.

Back ground information –Training Provider and on line job centre ◦ They support the skills and training within the Hospitality , Travel and

Tourism and Transportation.

Other useful information: They represent 24 industries – eg Aviation - Bus - Coach - Community transport - Contract food service providers Gambling - Holiday parks - Taxi and private hire - Visitor attractions

Employ 2.9 million people in more then 419,000 establishments

They also support other associations - (Academy of Culinary Arts) in reaching

their target with their skilled staff.

Please research using the details below as a guideline - for your chosen association

5 minute presentation – December 11th – Pair activity

Page 24: Name types of hospitality establishment  Refer to star ratings  Explain Rosettes  How many rosettes to a Michelin star  Job that refer to hospitality

Remember….

Everyone likes food and holidays so you’ll never be short of a job!!