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. BO phan'phrc vu ban" Phan cha theo quitdnh cOns vi-ac cu iher Ttru ng:n phucvqtdcridp huc pha ch6 phuc vq hoinsh, i6 chtc iiec va nhaD vi6n don dep

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4.2. Danh s,ch .6 d6ns srnq lap viry le cd phin nrm sie

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oen vai Khach san Se Gbn du khach sE

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at

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gna nsri rhrc 16 dhric € cud truydn $6ns va thiar k6 ri6c hen da lheo ru hudns mdiB dactungrengdhdNhahanqteccuo odnsPhuons Nsoaira hinhrhrjrlhiat kE phir hqp vdiphons cech va sd $rch crla m6 clp dd Tlrchii6t trang trrden vict6 chrcv,i u van $ucdon;n luqnq.lrinh bay n6n rn dep mil vd mLlc clriphicanh tranh, E i6t cd y6u

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t PhdnO Lolus 1 : dientuh 66m!

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sl CONGTY CO FNAN hFACH SAN SA CON

J,n

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t Phoisr3prheduc m;n phirAru ro

> Ouaddnsan bay dch vuvan chlyankhrch

- H6lrd vsa rruongdenrhudd nsoairo

.Lja khach hoac fieo yauci!

I VSI @ "*. LopnAN.-rNc".oA.-ANv'F'

q CONC TT CO PHAN KHACH SAN SNI GON

t xacnhanctuyan r)

du ch lronO thanI ph6 Nd Ch] Mhrr

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oon virinh: r,.u oens

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. Dich vu F&B: t e q nhuan gopttnr6ngdoanh thu ihuan dd0l '02%i

. Dich vu khac 0 F iqi nhu4n gop ran t6ng doanh lhu thuan dal 03 09% doiq nim 2013 det

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7.3. Nguyenveili6u

7,3.1.N9u6n nguyan vil liqu

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kinh doanh en u6ns chatMdng ciaan Thong qua vec nhap hanq c6 in6

ft6nq nhlng v4y nh0ng nsu,a'ilham sia lrfc [6p vao qui lrinh nby uOn duod cdnq tydaoqove kt nrdq t,d dinh hang hba. nsuydn valleu duqc lham gia nh€u kh6a hac va an toan lhvcphanvaruutrthens[6a,c6kdnh!'cnh6nbitvacacmrthansh6ub6ivdtcuchurnch,tlldns cd k6n thrc vd kinh t6 dC ki6m sodl chiphr

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c6c yeu t6 d€n ll1 in en nhien (nrng n6ng bonh dch )l.m cho ngu6n nsuyen vat eu ben dons dm anh

hudng ltuc u6p s6lhrnh nquyan vd e! vairh hudng dan doaih lhu cong nhvlqidhu4d c6ng ty

7-4. chi phisin ret kinh doanh

Bens 6. Co cAL cec to?i .hi phl cna c6ng tt ndn 201i, 2011 ve nen 2015 nhu sat:

Nsudn saocaorA chrnh kAmioan nam 2013 2014.2015c'iaSGH

TVSI@ coNGry co PHANcrr/\c KHoaN raNV,Fr

CONGTYCd PHANKHACH SAN SA GON

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d. klrEch san lam nsurc d6 stachta n.ig 60 nen 6ns chiphivuoll6ns doanh lhu tbujn cocu ch phicLia sGH cu fie nht sau

ch ph gie v6n hans b.n chi6m ti rrons d^ nhdi rcn 60% t6ns doanh lhu thuen

' p1q'o /ood'a'qrap -en e1 ood'qoo3'l |,rIi. Fhei c')n ra rJ chlphilaichjnh

c6no rykh6ns phrtsnh ch phibln hanq

7.5. chinhsichquanrychiphr

NhLi chung chi phr da cdnq ty d mi'D tEns d6i hop ly va mang linh canh tEoh so vd dac doanh

nqhep kh3c lrons cJio nqdnh ouy rinh qudn i cLja c6ng ly tudng d6ihqp y va kha chal cho. Tuy

nhian he^ nay conq lyven [6p ruc nghen cou otc ban phlp nhEm siad chiphlhdn noa d6 qallng lqi

ru Mm2013 d6n 03/201a, cd^q ly de [rudrien dau tu sta choa, nans &p khech san sa cdn vdi6nsqid t dau tu b 63272 tidu dins ch uet nhu sar

Bens 7. GiAii deutu st:A chrh, neng cap khAch sen Sei st n

Tang cuong qudn i, c;it0n quy tdnh nhrm nang cao nang sual. chat uqog hiouqle hoal donq

Nanq €ochatOqnq nhao vi6n da giam $ tu ang phi

ri6lkcmchiphiquAn idoanhnshapnhvdien nudc vinphd^spham

xecdlihnhucaurcuy.nvat6utrcnsludnqaisend,:cokdnoachduldhansGnkhophi,hdpt&kiefrchiphrla chhh

7.6 Btu cao nh hinhdiutD, hi6u qu, diulu,hiiu quesrn xu;rkinhdoanhv", rrons ciic lmh vuc diu tD, sen xuStkinh doann hay cuns crp dich vs

NsudnrsGH

atau u sila chra na^q crp khach san da mang ?ih C! qud kinh doanh choSGN, c! !r0 nhu sau:

Tdns doanh ihu ihuen Mm 2014 d?r 24,99 ti d6ng rhq26919%sovdid:m2013

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luoi chLl lrcnq tdivi€c ap drng carg nghe thons ln lrong viec quan ly nham nans eo cdnq iedly c0ns nhu hieu qui cdns v ac c6ns ry de dAu tu.6^s nori6lh6ns tn da qu6n ry cac mans ho?lkiDh doanh crla mrnh, cu the nhu sau

HE thdnq pMn mdm qu6n ryr6p rrn, Nha hans Phan mem sagonrourslsorhrarc

Fe thdng phAd mdm quAn y dd phdnq, qudn ry khrch hJng qldn y bldno phdng phdc v! cho khach

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HB rh6nq phan nefr dufq l,ons qudn t heih chsnh ihai sv nhu bio cao cang vie. qlan vnhan su. crr cdig tlc can b0

hidr satr vtu d6ng nqht lhdnq tn ma cdng ty da va ilang ep dvng

hansra nhof,sheuqu6trchc{cifonqconsvicc odfgtho,ca,ngtysdt6ptucnansdap hoanlhen.h€ thdis cdnq nsholh6nA tn nhamdap ongt6thon nhins rhayddilrcng

7.3. Tinh hinh nshien c$u vi phft$en san phrm m'ti

9d vo sdn oriam phdno khach san xu hudnq lu nay d6n irm 2020.lhinudng krirdr s?n s6lhav d6i

hinh lhrc dEl phdns, hinh lrirc dat phdnq th6^g qla nlernel rong thC,i sian ldi so clr dm m6l t l+ eohon. vi-6. cec khach hAnq c6 lha da danq tjat mdl kh,:ch san nA ko crn .ac da lrdu chuvanho4cnsudilrunq 9an Khach hSnq s-6da dang sosanh dEc6$6 khlm ph6cho ho m6tkh:chsan 3saophilhqpqladhon Dodo.ch€n uqc cdnq ty tmnq thr gianniy dlaodfnshinhA^hwebsbeniuqng,cipnhAt

^hinhndivCdchvuciakhbcbsan c6nq cu dat phdE l(1c luydn sd thay d6 phir h?pmo

lhdl b (den $o?, may linlr bdns )

pd vir san bhem Nha hano tec cudi hoinohi oa danq ri6a lh,. ddn trrnh bay dep m5l vi mon rn d6c

dio Duy hi cach rhuc xay duis lhtt- ddn vril|]anh phan u nhien. bio v6 src khde cer bang cuoc

Eaolaod6ins! nhSi vien chlyci nghlep calhaidd phlcvut6lnhAr an hi6tr 6sen pham drch vq mdii

lao duqc nlem tn cho khach,l?o dudc an tudng t.I trong rdng krrac[ hang

7.9. ]]nh hinh ki6mtachalludng s:n phim/dichvu.

TiE! chikdm lra chal rcns sii ph6m dich vu cUa Cdns lydim bio I nh nbel quan cao a s+ fi6ng nhat

va lhdnq su6r [ong nhan rhr?c v: han]r d6ns.Lia t6r ct cac b0 phan vr chi ca nhu thc ihichatucns dchv! dJa khach san mo duqc nang dao ddng b6 gim chlphisila chFa v, dCn bLl Do d6 nqoaivec dau

tuvaolhlCtb hd ld lhrdeu tuviocon nsud d6 nans cao ch61 rdns dich vu a hoat dQns dauulqclap da hoan thien chttiFns sen phen

oua lfmh crnq dap dich w cia khach s?n bao so ctng dudd llruc han dva tran hainhan t6 co ban cdsa,varchir.Llakhichsa^vanrianvdfthamsal4ct6pvaDqultinhclnsdepdicliv0chlnhvlihCkhidAnh se cher uqns dch v! cLla khech san khrch hing cd xu h$rng dua v5o chAr trqnq ky hual(baoqdm chat

"otrg ciatrangthiabi, ten nsh mrcdOfiem mi mtcd.v6 sinh vr mircd0 an lodn)

va chat udds Dhit ning lra nrronq ydu t6 ridn quan ddn.oi ngudi. dac bier a nhan vian phucvu tn/ctop do la rhaidO. hinh thuc chlyoi nshcp ) cd ha ihanh phan chat uonq ky thuat v, chal tudnscbuc nang dau rftd6nq d6n hhh anhcrla klrech sanvd qlyorilnh chal mng dich vu du@ cdm nhan

K dm r€ d€u din thudig xuy-6n qu tnh cung capdiclr vu ctacScbo phan, s6m sEt viec lhur hi-An qu

ldnh dim bio rheo d0n9 quidnh vA drns lhdi q a^ cac bur. k0n ta ch,l ung nhu sau:

Nhanvcnrhvchiennhemvplhudf,qnb6l calrudnqlru.liapkdmtra.qudn ygiamsat

16 kidm trachit oofq dch vu s dm s,jlvrCcluan lhi qu drih chdl ludns dcb vu

7.10. Hoal d6ng Ma.keting

c,if,s (y si dung chinh sach [ia.keling kha nh hoalliryveod6 tuqDq khech hans (t6dhod,cenhan)hay Ihdi!tr ma cong ry c6 chinh sa.h stn pham, qa.a. ph:i ph6 va heu meihdp ry ca. chlnh sechMa erinq cia Cang ly bao gdm

chinh sach sdi ph6m Char ruons dich vu A mdt tronq ^htns

liBu dhiheng dau |ao n-.n huongqoo ;rP:1 LJTrlds

phu. vq d,y d'r noid6iiuong khadr hang u khach d d6n kh3ch doan Moiy ki6n phdn hd ln

TVS i @ coNG ry co PHAN cHoNG KfoAN raN v,Er

CONG TY CO PHAN KHACH SAN SAIGON

phiakhach henq vesin pb:mdiac6ns ly lidu d*e c6ng ly Gp lhu va c6 bien phap khac phuc

. chinh sach s 6: G a cd cac s6 d ch v'.r cia SGH u6^ d milc canli tranh so va' cac khach san khac

IaiTPHCM B6i canhd6 COrc lyc6chhh sach wuda dhocackhach hans truv-in h6d9 Ngoa

.a d6ivdinhirns khac hans mo, c6ns ly cins cb chinh sich khuv6n maihap d;n d6 ftu hLrl

, chiihsachquangbahrnhenh

. 06lvdid6in6l Oudns be hlnh enh san pham dich vu trong nudcUi6nq qua ch€n u9! ti6p

x':,qri6px'jclrt'cl€pcdnsq.henqohanh,cecdchrt ligpxuclhonsquabrochr.Mbsiie,ruydn ftdng, c6c diEn dan.

. 06 vd d6 iqoai: alang b6 hlih anh sao phEm dich vu € nudc ngoA ihons qua dch vq h6

lq khech hang thdno t n oic mans dEl phons tqc tuv6n, dac 'rai

y du ch uv iin nhu Aqoda,

7.11. Nhanhieuthoongmei,densktph5tminhsenschi!vlbinquyAn

Ban Enh d?o sGN nhan thl'c ri thudng hieu Etrrisin qut qia cia sGN vi vav vi& rav dung va phat

tcniriudng hi6tr Ld6n duqc quan tam

Nhan heu sGH duqc qrc sd hiru trr tue ep 9i6y Dhtns nhan drns kt nhan hiCu hais hda s6 31947 &

31943 vA duft sra han lheo Ouyei dnh s619002/oo'sHTf

7.12. c.c hop dins ktn dans duqcrh'$hiqn hoacdeduqc kik6l

Bens s. ctc hqp d6ns taa 6ans dt)pc thw hiin halc de dryc kt k6l

I \/\ I Z>; CONG T} CO PHAN CHIJNG KHOAN ] AN VIET

CONGTY CO PHAN KHACH SAN SAIGON

a. Beo ceo k'At quii ho?l dOns s.n iuir kinh doanh crra c6ns ry

hoat d6ng sdn xuit kinh doahh cDa c6ns ry long 3 nim

xuetkjnhdoanh2ol3 2o15 va lty k6 d6n ou! 22415

Donv!tinh:rreuoens

NsudnBaocaoGichinhk;mrornnam201320r4,2O15v5BCTCsoax€lgiado?n01/01/2016d6n

Mic dii ph]jl dd diCn vd nhtns khd khsn va thach Ihoc s;u tho 9an.i lao nang.ap khach s?n v, uidnh viihuono hi'lu nhuig bans nhtng qidiphep dung 66n, chrl dang, quvet el ihhoatlrcngcdnglrc chi dao. dau baih cia HO dins qu6n td va Ban dCu hanh crns vdisu sans t?o dodn kdtlh6igih5lt€o dudimoi bns cia roan rh':cBcNV a stc manh noi ucio ldn si'jp sGH vuqtqua kh6 kh6n

da thuc h en nhiem w kinh doanh

Nam2O1ave2Ol5 SGN dE dat m6t s6 ka qua lhanh cdnq buoc dau, cu th6 nbu sau:

r6ng ga niraistn scH Mm 2014 dat 3r,06 ii d6ng t5n9 62.59o/o so vdi nrn 2013. Nam201s

6ns teisan c')a sGH datTa 77 q ddns sdm 3.33% sovdinrm 2014

. Doanhthuthrannin2015 2014En udtdat3453 t ddns vd2493 ti d6nq Ens 26s,19%va

33 41% so vrrnam 2014vi ndm 2013

Lqinhudtr sau ihu€ nem 2ol5 dat4.0l t ddng t5ns32.23%sovd nrm2014

Nam 2014. o nhuan sau thud dal3 3a ii ddnq, qiim 6,15',6 so vdinam 2013. Li do kodq nrm2013 SGfr c6 grlr nhdn khoin Ei dau tu chong khoan rviclhodv6ndAuulaichhhvelhunhep klrdc lu viec nhuens batr Ta san c6 dnh va hoe^ |hu6trrch thua cde irm Irdc

Do.nh lhu vA heu qri hoal dang kha thA. phdnO, hoat d6ng F&B va c5c dch vu sa lrnq khec tungnEm 2015 dCu t n9 so vd, n5m 2014 D.y ii nhons k6l qli btrdc diu tha hidn n6 uc, quy6t €fr dda

Ban O eu hanh va chiln uoc hqp i c'la H6iddng qudn ir sGH trong v -4. ta dnh vithudng h eu Khach

3.2. Nhi4s nhanG inh hHinq dan ho?tdonssid xlaiklnh doanh cnac6ng lyl.onq nambaocao

3.2.1. Nhens nhan 6$uen biThittui'nq nsanh du ch

. Nem 2015chtns ki6n nhonq dau 6n, chuy6n bren Uch cuc cLla ng.nh Du ich Macdi, phrid6imal vo nhldu khd khan ve rhA.h thLrtc nganh Du ch da d?t drqc nhirns kdtqud drnq chi

3.1, T6m lel mfl s6 chi tiAu vanhSrva ruy k6 ditn qui s,n

Bens 9. Hoat ddnq san

CONG rY CO PHAN CHUPNG XHOAN TAN VIETTVSI@

coNG rY c0 PHaNKHACH sAN sAlcoN

, ver Nam da d6i hdi 7.e4 nd uot khach q!6c to {tiis 0.s7. so vd nam 2014) phucvu

571r& Luqi khech du ich nor da T6ns rhu it khach du ich 64t337 330 ti ddns

. vralkh6lhan[cdnsddnl'] su@ns hu'nq nhihg na ucclatoan nganhv, suquanEmchid3o sbl sao crla chhh phLj danh dro ng3nh D! L.h lh6ng q!a nhtns cdar k6n rhu4n rqicho ph611d6i du clr Nshi quycl g2/NO-CF nsav 08h2l2014 c'la Ch nh phd

vC mol sn s t phap diy m?nh ph.t tr6n d! Lch vdl Nan ircns rhdi ki mdt Nshi quvet sd

39/NO-CP nsAy 01162015 vd vi-.D nian thitlrqc Dho c6ns dAn cAng hoa Eelatus Nqhiquvdtsd

46/NO.CP nsby 13/i3/20r5 ve viec mian lhithuc d6ivd c6nq den cac nudc Anh Phep ot1c.

Tay Ban Nha vi Lra iai Chi lh s6 14/cT TTq cia ThLj rudnq chhh phi ban hanh nq,v

mtlzol5GGnqcudnqhi+urucqlinlinhanuoc kh6cphqcvCukem thucd:vphetfi6ndurch cr:rng vo do, nqanlr Du lch d3 chLj ddnq [iatr kha c;c hoal dons md cach nhanh ch6nq va

quygr i5r vd su tham sia. ph6 hqp cria cic 80, ban nqdnh an quan stp cho nganh Du llch

vuat qua tlu?c kli6 khrn

. NEm 2015 c0^s . nrm btnq nd cta he h6ns cd sd val ch6tkt llruat du ch cao clp tao nen

ting cho vdc don khadh du llclr Dshi dudnq ca chi lidu cao va luu lrL:r da nqav o6n ndm

2015 cA nudcc613.350 cdsd BU tu vdi3600D0 bu6nq tronq do co 9,4 khach san 5 sao

vd 24 e56 bu6ns,220 khach san 4 seo vd 233t5 budns

b!6ns ord bi6l, nhe! dq an dau u cd quy md i6/i cda.ac.ha dau tu.hdi luoc vro rlnh

vqcdu llch iluvincroup, Sunc.olp FLc Tuan Cbau, Mudns Than

dono sop phin h nh thrnh hd th6nq co sd vat chil kt fiuii du llch hien da va cao cap binhleu dra prruons nhuoa NSrs Nlra r€^9. Ph0 ou6c laod6ns uc cho phrltiandu ich

c'la dra phuons n6i icnq va cLia cd nurtc naidhung gop ph6n rhrD dAv ufg trudns khAch

. Oac bet @ns lAc xLld 16tr qudns bA du lich duoc lrng coong m?nh fra va dd md ce vC ndi

Cirg vdidAc phuonq thfctruydn thdnq nhu tham ga hQichd, d6n clcdoAn famlrp/presstp td chrlc phat dono lrri lruong la nua'c nsoei nganh Du llch da chi,

konq diy manh urc durc e ha elin9 lrong x'jDl6n qling ba Hoptaccons Otmnq xL:lc

t€r queng bi d! llch duq. ihrcdayva phar huy hiau qui

' cdng rac an k6tphartCn sii pham du idh dudcchtrtong hinh thdnh dacnh6m sdnphafrdu ch chlFn da nhu du lich sor. du ch m?o hiem dt lch dudns s.nq du ch lau bdn. du

lich MICE vA dn kClvung nsay crns dvdc day matrh, prrat huy hi6u qud

Khachsanroaracv r rrung lam va vira doqc cri Fo roSn d en he$6nglranqlhcibilicndslii.lbCt kd ha hoa lhu bLll khlch

Euqcsuquan Hd chidao sau sat day ftch nh em va sv h6tlq

ouocsu Liis h0 ihel Ilnh cta crc khach henq tuycn |r6ng dd

mns ddns da phrcnq, cd quai qudn i Nhd nudc.ic cip don

lrieu que c'la H6 ddng qudnlr.

Ec ftn bB. c6 dang nhedauiu

c6dlm m6id6 noo cen bo quen i. cBcNVdheu kinh nqham. Lm huy6t ildan k6l.lrung$anrr

3.2.2.Nhrns nhan 16 kh'5 khin

T nh hrnh b6n dens ve quan he qu6.14 (bi6nodnq) kh'ins b6vd dich b.nh

Du ch Viet Nam v3n cdn nrrtnq han chd theo huonq ben virnq ^gudn

uc quy md va tnhdhuytu nshiep tmns hoal ddng qudnq ba rLlc 16n:cbAl tudng ngudn nhan luc du lich sv bAiban.

chuyen nghiaplrcnq cdngl c r6ng kd dubso

Tlnh hih canh kanh nqay cans kh6c et lrcng he fi6fg khach san t? TP HcM kh s6luongkhAch san mdi.6lhuddg lii+u va chuyeo nqhep nsiy cans nh du

TVS I @ coNc ry co PHAN cHoNG KHoAN r^N vrFr

CONGTY CdPHAN KHACH gAN SA GON

Han chC ad leu turc viec t m kCm

N che khu v\'cdA rc khach Hainsrri tic.- MOts6ch phi dtr b6o sE iins ihu ch prri$nuorc,baohiam.detr nudc,bdov,Am6 rtudns

9. vi lhE c'la c6ns ty so vdi cac d@nh nghl9p khrc tronq cing ngrnh

9.1. vi ft5 cia c6n9 ty !rcnq rsinhsau kh g a nhep wlo, isenh du rich vsr Nam n6 chung va hoat

'rong d& tu, krnh doanh khach 3ai

vacacdchvvlenquan anquann6 riongdac6nhtdqbrdcphAttcnnenhm-6v6inhtnsd6ukienhoinhap sau rong hon so vdicec nsbnh kh,c Nsdnh knh doanh du lich vb dch W khach san ho?lilonq rrcng mairtudngenhr€nh kh6c ri+rvdls6 ruqng 'in cacCang ty doanh nghlep Em du ich k€kh trro19 orl' F d d J\dr' Lorgd. l' f rdr'goa, scH 019 16rg 1jr rqor',ran1ra*

Tly v4y, voimdt$udng hicu khech san Eu ilricta TP HCM va ba rac raiviirrdi. dia dgay LanO umth.nh ph6 thuan lqn cho du khech mu6n trjinsh Cm cuOc s6Ds soi(lQng cia siiGdn sGH van cdihtns v lh6ho i.n su khac biel ve nrnq €o socc?nh tfanh cia scBCi danlr do, sGH du?c thrla hudrc he th6ng khech haig .ia T6ng c6nq ty Du rich sa Gdn(SalqoniourisD m6tTdnq Cdns (y r,tn nhilu uy th ta TP HcM LA do, sGH da ltns b COnq ly oon oiaSa gonlourstvb hien nay Saigontour* a c6 ilons dn cia SGF vlvay SGH luon duqc su quan iam vahi ti)rrch cuc rr Sagonto!rsr

9.2. T On veng phrttriin c'ja nginh

Nam2015 khechdu chdenVerNamdat7.943651 uqt €n909%sovoic0ngky2014,du$-A

Beng 10. fh6n9 kC khach du tich den Vi€t Nan 2a15

Nqu6n:T6nscucDu ch\441Nam

Nrm 201s duqc ddnri gA rA n6i nim day kh6 khrn lhAdh rrtc nhung cing chLlng kidn nhtrno nd luc roldn cria cac do6nh nghiqp du ch phar rd,:n c, va chSt udng va s6 udnq Nh eu doanh nshep d: cbnhong btl phi rrcnq dlu tU nanq cAp cd sd v4l ch6l, md Qnq quy mdv) ph?m vihoatddnq, kiam soetch6l luqns dch vu, khinq dnh rh@ng hdu n.ng cao ch{ tudds nhEn uc tiis cudnq ren k4r, klptbo chuyon rrtrdng rh irudngtrud.nhong racddng bel g ciatf"nuotrg

Nrm 2015.onq E nam cu6tcung rrong irr!1c hen ke hoach 5 ndn pher fi6n knh 6- xa hdigia doan2011 - 2015 vA bud,c vro llruc lri-An ka hoach oia doan 2016 2o2o vtvay iin tddnq dnq, qu6 m6r

TVSI@ coNcry co PHAN CH0NG KHoiN raN !1Er

lr:1t>)'l coNGryco pNAN KFAcH sAN sn,GoN

nim vuqtcam solhinh cdns ctng vdlahtns i6luc khanq nsurc nqhitons su6l nhong nlm qua du

Lch v'et Nam sd buoc vio tho kf mo v!, n om tn va nshr Pc de l;p tuc khic phu. nhonq kho khan

han chd kien i'i di rheo con dudnq phsl lrcn b6n vonq va.hat uqns

Be^ canh d6 vdinucli+u cu $6 theo ch6i uqc phal tiCn du icrr viet Nam ddn nam 2020 va dm nhin

dan nrn 2030 d6 duqc Thi rudns chrnh phrl phd duyel tong ouyaldinh sa 2473loD TTg E

- o6nnam2020:viorNamd6nl0 lD5tiEu uotkhrichdu!!chqu6d16va.47-4stiiulu(,lkhachdu ch noi dia: 6nq lhu rt khech du llch d?t 13 1s li usD d6n9 sdp 6 5 7% GDP c. trurtci c6

t6d9 s6530000 budng uu l ,v.'i35 40% ir?l ohuen u 3 dEi 5rIao ra 3 reu viac amlb^sddc6 370 000 ao d6nq tili t€p du lch

o€n nlm 2030: rans thu tu khadh du lich uns sap 2 dn nrm 2Do

cuis vdivcc hO nhap nsiy cbno sau rang tronq cdno d6ng ASEqN va cac nuoc t-6n lhE gidilhlnganh

du Lch khach san v4t Nam sctd lhanh nganh kiDh rc mi nhon lrcnq tuong a.

9.3. otnh qia G su phn hdp dinh hD6nq phrl t 6n cLla c6ng ty v6i dinh hurng cna nganh,

chiihsach cia Nhi nutc vi xu lh6 chuns tdn thA giri

oinhhui'nsphatkancLjascll a lrd fienh khach san im 3p va lhan lhien vdi du khach. day la chi6n

rocicphirhspvddinhhudnqphjltanch!nqcianqanhdulichkhrchsanciavilNam.chribsachcrla Nha nwc'c va xu hudng chung lGn th6 s d

10, chinh sach d'ii v'ti nqudi lao d6ng

10.1. s6luqnsvtcocau(lheot nh d0) nsuoi iao dQns lrons c6ns ty

'Iathoidem3l/12l2Ol5t6nqsdcanbdconqnh5nvand'lac6nqtylbaog6mkihqpdOnschhhthu.

Prrai oar ieo trrih da

, Trdnoa h9c : or nqso

' oa lrec : lgnguoL

' cao drns. tru^g clp r 30 nsuoi

, socap

- Phan ba theo hoatiions

. GiAnGp 14 ngutJ

10.2. Chinh srch dao bo, ruong lhu'rnq, rrq cip

T nh tudnO tht' qian bEns mtc udng rcn hop d6ns 30 dons cha cho sb ^gAy

c0tr9 chuin crla ftansnhei v,t s6 ns.y ram vlec trons thanq

Thrr udnqkhoan: bEns mtc mnqkhoaf nh3n v'ji kh6

cang ry rp dung rudno rrieo nlach bac ve drm bao tdi luons rhlng kh6ng lhSp [dn iien uong ldilhigu vi,ng do Nha nud,c quydnh il h6 lhdik! Luonq cia ngoa ao itong duqc chia Am 02 nqadh:

nga.h qudi ry va ^ga.h

nha^ vdn. v0 s6 bacivong lms

10.2.2, Vacangt5cdrolao:

TVSI @ co^c /cocHA\cHuNcRHoaN'A\vL

CONC TY CO PHAN XHACH SAN SNI CON

oaobob'ch6 Apdunschonh.nsuooiduoctuydndune cd bnn gim hal nai duns chhh Fh6bi6i,d q-ap.r!r11 'o Lrio grJldco cor'

tdp bans hlnh dnh ven ben va Ihao trc lran he th6is ihdisian dro Iao lheo qu dlnh tlrng b0 phAn,

quin ri ruc r6p cla bo phan E nguo d:o i?o €c ki nrnq ^qhi-bp

vu 6n quan d€n cdng vecchotuns

ce.chuono rrinh dao rao E' € bcn nqoi (nans cao tay rcha nqhiep vv. kt nang ban henh ki i:ngnarkelns )vb deo l?o tu vied ln!. siao v.n d6n hud^s den |aich6 (chuy€n da nganh nsh6 lhao l6chC h6nq FCCC an to:n phdns ch6nq criry n6 ) Tuy v!tri@ns vec tho siaa dio lao d6 $e ngan

henholcda hanphth?pn6rdunschuonslrlnh

10.r.3. vE cha d0 rim viac:

Do ihh chet cia nganh dlch vq rcn nhrn v6n phtc vu phdi An v -icsu phan c6ns DU th6 c'la Trudng BO phan va dim bro m6 ca khdnO quA 3 gid

Th6ng thodnq rhr s6 co 3 ca dmvoc 06gd00d6n14qd00 14gid0oden22gid00i22sd00 da^ 06 sd 00 Gid bit d,0 Em vic cla m6ica c6 th6 dtrdc thay d6iphr rrdp vditrnh chalcong viec c0a b0 phan vii tho ir6n knh doanh va do Grm ddcquyet dinh ca hanh chdnh dd

thd qan amvacti}079]d30d6n16gid30viduqcepdqnsdd vd crd b0 phan Henh chlnh -

Nqay nqlri hdns tuAn: Tiry iheo cang viec mi Ttudns bO phAn sE b6 ti cho ohAd vian nghi 01

nqdy^uin krrdns nhStihi6l , nsaychi ^hat

{ka Gt bo phan v.tr phons)

Nshi 6

Ap drns lheo quy dinlr hien hAnh cra NM Ndc vi doqc hudnq nquyen Uong vao 10 nqry nqhlrAbao gdm rdrdudns Lich, T6lam ch. c6 |6H'inqvudnq, 30/4 o1r5 ou6ckh3nrr(029)

IheD Nshiquyar s6 27lNo.oHoco 2a16 rcey 2aat2a16 cna Da h6id6^g d6 d6nq lhudng f,idn nam

20i6c'lasGHdah6ngquamL?cc6rrrcnam2015 d5%

Bang 11 . fi lC cb tti,c fi cho ca d6

r''+! Ddns

NqU6N: SGH

cac hoalddnq laich nh udn duqckcl qli ho?t

'rons knh doanh cLja cdns ly. di,ns thollutu llri quy 6c chuin m\E ch6 d0 k6 todn ve

cac quy dnh phlp ii c6 ar do.q dLrnq cac quy dinh phap ual Le

tra.h nhi+mc0nq nhu nghla vu cala m0itd chi'c ho?ld0ng knh doanhchan chlnh

TVSI@ coNG ry co pHaN cHoNG KHoaN raN v Er

@ CONG TYcO PHAN KHACH SAN SAIGON

v,in dieu rq, v6n kinh doanh vt

Behs fl. Beo ceo vA v6n

rinh hinhs'!dunsviin diau lC,v6n kinhd6.nh

3 r6nq fsld| v64 khh doanhl')

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