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Instantly Build CustomerService Superstars“The real secret in becoming a customer service superstar”
in the eyes of the customer? Why is a tude everything
How can we project a winning a tude with customers?
our service a tude? What are ways to improve
Consider this….
Does your team understand the six key a tudes for great service?
AFTER COMPLETING THIS WORKSHOP PARTICIPANTS WILL DISCOVER…
We tailor every workshop! Our focus in every workshop is to tailor and speak directly to the needs of each organizaon. Prior to the event, we will research and gather as much informaon in order to tailor and make the workshop relevant to each parcipant.
What makes one company stand out above the rest when it comes to providing great service? The answer is clear and simple: It’s all in the a tudes that we project to the customer. How we are remembered will be determined by what a tudes we displayed in our service. Without understanding the importance of our a tudes, we will truly importance of our a tudes, we will truly never improve.The customer will always view our service on these six a tudes.
The six a tudes that customers are looking for
What a tudes keep customers away
The benefits of developing a more posive a tude
Who should aend?
• Management • Employees • Those who desire to build beer service.
SEMINAR 101
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