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|India Post 1
Improving operational efficiency for Speed Post
SOURCE: Mail Network Optimisation Project
Processes at Booking POs/ MBCs/BNPL Centers
Network Schedule Optimization
Processes at SPC/Sorting Hub
Processes at Delivery PO
|India Post 2
Improving operational efficiency for Speed Post
SOURCE: Mail Network Optimisation Project
Processes at Booking POs/ MBCs/BNPL Centers
Network Schedule Optimization
Processes at SPC/Sorting Hub
Processes at Delivery PO
|India Post 3
Processes at Booking POs
SOURCE: Mail Network Optimisation Project
Booking POs close separate bags for TD and NTD
Booking POs ensure that pre collection rounds are in place i.e., articles are bagged and dispatched in MMS on time
|India Post 4
Improving operational efficiency for Speed Post
SOURCE: Mail Network Optimisation Project
Processes at Booking POs/ MBCs/BNPL Centers
Network Schedule Optimization
Processes at SPC/Sorting Hub
Processes at Delivery PO
|India Post 5
The network schedule optimisation will address 4 focus areas
SOURCE: Mail Network Optimisation Project
▪ Collection (rounds) from Booking Post Offices:– How often should Booking Post Offices send
Speed Post articles to the Sorting Hub– At what times should it send articles?
▪ Set/Shift planning at Sorting Hub: – How to match manpower to processing
volumes? – How to select the right processing windows
for the different types of Speed Post articles?
▪ Inter-city mail movements: – How to determine the most appropriate
flight/ train/road transport for sending Speed Post article to other Sorting Hubs?
▪ Delivery rounds from Sorting Hub to Delivery Post Offices: – How often should Sorting Hub send
processed Speed Post articles for delivery to the Delivery Post Offices and at what times?
City 1
SPC 1
PO 1
PO 3PO 2
SPC 2
City 3
SPC
City 2
SPC
PO 1
PO 3
PO 2
TMO
TMO
|India Post 6 6 SOURCE: Mail Network Optimisation Project
The collection rounds should be dedicated to Speed Post (especially for urban Sorting Hubs) and not mixed with first class mail
Optimisation can be achieved only if certain conditions/processes are rigorously followed
The MMS vehicle should be able to reach the Sorting Hub in time to leave for the next collection round (if any) and also in time for articles to be processed at the Sorting Hub
The trip for each MMS vehicle in a collection round should start from the farthest (from Sorting Hub) PO in its route and end with the nearest PO
POs should keep their Speed Post bags ready when the MMS vehicle is expected to arrive and load them on the vehicle as soon as it arrives
POs should close separate bags for TD and NTD articles for the Sorting Hub
This has implications on the number of MMS vehicles required by the Sorting Hub
MMS vehicles are the most critical resource in a collection round and should not be kept waiting.
2
4
1
3
|India Post 7
1 TD = Town delivery
Sort rest of India volumes before outgoing flight
Sort TD from own P.O.s while “waiting” for flight receipts
Sort TD from rest of India after receipt from incoming flight
SOURCE: Mail Network Optimisation Project
Ratio
nale
Non-TD1 sorting TD1 sorting(from own P.O.s)
TD1 sorting(from rest of
India)
Receiptfrom POs
Cut-off to ensureflight connectivity
Receipt of itemsfrom other cities
Cut-offfor POs
… ensure your POs segregate NTD and TD, and send you two separate bags so that your SPC can prioritise
In order to make this happen …
Demarcated shift (set) planning is utilised to optimise D+1 quality
2
4
2
3
1
|India Post 8
What is the most appropriate flight/ train/road transport for sending Speed Post articles to other Sorting Hubs?
SOURCE: Mail Network Optimisation Project
Town 1
SPC 1
PO 1
Town 2
SPC
PO 1
TMO
TMO
▪ The objective is to select appropriate flights/trains by which a Sorting Hub sends NTD Speed Post articles to various other Sorting Hubs in order to maximise next day delivery
▪ The earlier the connection, the less the pressure on the destination Sorting Hub and higher the chances of next day delivery of articles
▪ However, if it is too early, the number of articles that can be processed by the origin Sorting Hub might be too low
▪ Therefore the flight/train needs to be selected keeping in mind this trade-off
1
2
3
4
|India Post 9 SOURCE: Mail Network Optimisation Project
Complete benefits of the delivery rounds can be achieved only if these guidelines are followed
1
2
4
3
The delivery rounds prescribed above should be dedicated to Speed Post (especially for urban Sorting Hubs) and not mixed with first class mail as far as possible
The number of post offices that a MMS trip covers in a delivery round should be such that the MMS vehicle is able to reach the post offices in time to enable the sorting postmen do beat sorting and then enable the postmen to take the articles for delivery
This has implications on the number of MMS vehicles required by the Sorting Hub
|India Post 10
Improving operational efficiency for Speed Post
SOURCE: Mail Network Optimisation Project
Processes at Booking POs/ MBCs/BNPL Centers
Network Schedule Optimization
Processes at SPC/Sorting Hub
Processes at Delivery PO
|India Post 11
Processes at SPC/Sorting Hub
SOURCE: Mail Network Optimisation Project
Improve the layout
▪ Make it into an assembly line
▪ Streamline Mail agency/TMO
Improve sorting process
▪ Change sorting logic based on volume data extracted from Speed Net
▪ Use new sorting cage design
Provide adequate equipments and infrastructure
▪ Use new roller containers, trays, trolleys and bag cutters
▪ Provide computers, scanners, printers and internet connectivity
|India Post 12 SOURCE: Mail Network Optimisation Project
▪ Layout is a key enabler for streamlining the flow or articles inside a Sorting Hub hall▪ A self explanatory schematic of an assembly line like layout is shown above▪ This is only a concept diagram and needs to be adapted to the specific local
constraints in terms of dimensions of the operation hall.
Layout of a Sorting Hub
|India Post 13 SOURCE: Mail Network Optimisation Project
Equipments for Sorting Hub
Sorting Cages
Bag cutter and stool Tray trolleysRoller containers
|India Post 14
Improving operational efficiency for Speed Post
SOURCE: Mail Network Optimisation Project
Processes at Booking POs/ MBCs/BNPL Centers
Network Schedule Optimization
Processes at SPC/Sorting Hub
Processes at Delivery PO
|India Post 15
Processes at Delivery POs
SOURCE: Mail Network Optimisation Project
Improve the layout to make it efficient
▪ Bring all delivery-related branches on one floor
▪ Organize sorting cages in the middle and postmen desks around them
Increase the efficiency of pre-sorting activities
▪ Use stamp cancellation machine
▪ Involve postmen in beat-sorting activity
Be rigorous in Post-delivery activities
▪ Feed delivery status into SpeedNet
▪ Definitely update remarks in case of RTS articles
|India Post 16
Proposed layout for Delivery POs
SOURCE: Mail Network Optimisation Project
29.5 ft Sorting cages Sequencing tables
19 ft
Entrance
P.O. boxes
Table forsupervisor
Beat sorting and scanning station for Speed Post
11
1 2 3
6 5 4Tables for opening bags and facing
Beat sorting station for ordinary
5 4 3 29 8 7 610
1
Beat sorting and computer entry station for Registered Post
Beat sorting and computer entry station for Money Orders
Beat sorting for parcels
PUTLIBOWLI EXAMPLE
|India Post 17