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ة ي ن ا ن ب ل ل ا ة وري ه م ج ل ا ة ي ج ي ن را ست ط الإ ط خ لاد ا عد ل ا ن ل د ي ف عامة ل ا دارات والإ ارات ور ل ا2 ان ن ب ل ي ف

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2013 January 2013

4

(1): 51-1 61-2 71-2-1 71-2-2 ""81-2-3 " "91-3 10

(2): 122-1 ""122-1-1 ""122-1-2 ""122-1-3 ""132-2 ""162-2-1 ""162-2-2 ""162-2-3 ""172-3 212-3-1 ""212-3-2 21

(3): (SWOT Analysis)27............................................................................................................ 273-1 " "283-2 " "303-2-1 303-2-2 30

(4): 334-1 334-1-1 334-1-2 334-2 344-2-1 344-2-2 34

(5): 385-1 Performance Indicators (PIs)385-1-1 385-1-2 385-1-3 395-2 445-2-1 445-3 (Initiatives and Projects)445-3-1 44

(6): 476-1 476-1-1 476-1-2 476-1-3 486-2 486-2-1 486-2-2 486-2-3 (Contingency Planning)496-2-4 (Alternative Plans)506-2-5 (Emergency Plan)51

(Checklist) ( ) ( )

__________________ (1) " " (6) . ( (1))

( . . .)

( : )

1-1

:

1

2

3

4 (SWOT):- (PESTEL)- (Stakeholders)- (Industry / Sectorial Analysis)

5

6

7

8

9

10

1-2

" " . "" .

/ "" S.M.A.R.T. .

() .

"" " " ... .

1-2-1

( " " "" . . "" .) : " " ( ) ( ) "" . . : . . (Sensitizing) . . .

1-2-2 ""

"" " " " " . "" . ( " " "" ( ) " " " " . : . / . : . . " " ( ) " " .)

1-2-3 " "

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1-3

( ) .

1- .2- .3- . (1) (2) .4- ( ).5- . / .6- / . . . ( ...) . .

10

11

( ) ( :) ( 2)

2-1 ""

( "" "" : (Purpose Statement) . (Action Statement) ( ...). (Statement Values) . "" . ""(1) "" : )2-1-1 """" " " (3 5 ).

2-1-2 "" "" "raison dtre" (mandate) . "" . "" . :

"" . . ._____________________ () (2-1). ( (2-1) . "" . : () "". . (mandate). "" : . "" . " " (2-2). . . "" ( ) . " " "" . "" . . .) "" .

2-1-3 "" "" :1- "" .2- .3- .4- .5- () .6- "" .(1) "" .(2) 2 3 .

(2-1) "" .

(2-1): ""( ). ""

(mandate) ( )

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15

(2-2): "" Qubec - Canada

. .

.

" ." 2011-2013

."" . . .

. ."" .

." ".

. . .

16

2-2 ""

2-2-1 ""

"" (3 5 ).

( "" "" : (mandate) "" () "". - - "" . (2-3) "" . : "" "" . "" . "" "".) . .

"" .

2-2-2 ""

"" / .

"" : . ( ) () .

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2-2-3 ""

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. : . ( ). . / . .

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- - "" .

(2-3): ""( ) ( ):

(mandate)

/

/

() ""

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( "" "" "" (2-3) . "" . : . . . . "" : . "" . . "" (2-3).)

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"" . "" .

20

(2-4): ""

Qubec Canada

. .

. 2011-2013 .

"" .

. ."" .

. "" .

. .

.

21

2-3

2-3-1 ""

. "" "" " " " ". "" / .

( . ( ...) ( ). . "" ( ) . (External Stakeholders) "" . "" . / "" .) . . .

2-3-2 "" .

(2-5) "" .

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.

(2-5): ""

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: (3 - 2 - 1 ) : (3 - 2 - 1 ) : (3 - 2 - 1 )

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(2-6) "" "" "" ([footnoteRef:3]). [3: () (2-7) "" .]

(2-6): ""

:

1-

2-

3-

4-

5-

24

(2-7): ""

Qubec - Canada

: . : . : . : . : . : . .

1. . 2. .3. .4. .5. .6. . 2011-2013 : : . : . : . : . : .

"" " " : : : : : : "" . / "" :1. 2. 3. 4. 5. 6.

: : : . : . : .: . : . 2008-2012 : : . : . : . : . : . : . : :

:1. 2. 3. 4. 5. : .

25

( (SWOT Analysis)) ( (3))

( " " . / . / . . / . / . ( ) ( ).) . .

" "Strengths, Weaknesses, Opportunities and Threats (SWOT) .

.

. :

: (EFQM Excellence Model) (Baldridge Award) . : (Analysis PESTEL) (Stakeholders Analysis) (Industry/Sectorial Analysis). .

3-1 " "

" " ( ) . .

.

(3-1) :

: / / . ()

(3-1):

:

29

30

3-2 " "

3-2-1

: . . . . .

. (EFQM Excellence Model) (Baldridge Award) ...

3-2-2

: (Analysis PESTEL) (Stakeholders Analysis ) (Industry / Sectorial Analysis)

(3-1) (3-2) (3-3) . (3-1): (Analysis PESTEL)

.

.

(3-2): (PESTEL) (2) .

. ( ) . : / / / ...

(3-2): (Stakeholders Analysis)

" " . ( ) . ( ) . :

: . . ...

(3-3). ( (3-3): Stakeholders Analysis) " " " " / . . . ... .

(3-3): (Industry Sectorial Analysis)

( ) .

.

: ( ) . . . . : . .

.

. .

(3-1) " " - 2012 .

(3-1): (Stakeholders Analysis)

(Defenders) (Promoters)

(AIDMO) (ESCWA) (UNIDO)

( ) ( ) (OMSAR)

(Apathetic) (Latents)

( ) (IDAL)

( ) ( (4))

4-1

4-1-1

"" (Goal) 3 5 " " .

. " " . ... .

" " ( ) .

4-1-2

. ( 3 5 ) . (3 ) . .

"" (S.M.A.R.T.) .

. .4-2

( . . . . " " . . " " " ". .)4-2-1

" " ( ( ). "" . . (baseline) " " (milestones) .

4-2-2

. " " " " .

. ( ) . ( ) .

(4-1) :

(4-1):

(4-1) (4-2) . (4-1): (4-2): .

36

(4-1):

1234

1- 6-12 6

2- /

3- / ( ...)

4- / / / /

5- /

6-

:1- .2- 6.3- .

(4-2):

1234

1-

2-

3-

4- ( 3-10 )

5- /

6-

:1- .2- 6.3- .

38

( ) ( :) ( (5))

5-1 Performance Indicators (PIs)

( (1) " " 20% 30% 50% : (targets) . . . (2) (5-2) ( ) ( ) . . (5-3) .)5-1-1

. / .

(target) . . .

5-1-2

/ . .

( ) ( ) ( ) ( ) .

( ) .

5-1-3

" " (baseline) ( ...) .

(targets) . .

.

(5-1) ( ) (5-2) (5-3) (5-4) .

39

(5-1): ( )

baseline ( ) /

X 5X+ 2X + 3X+ 4X+ 2

1 7 *4 **5 ***6 ****2

* ** ******* 7 ( )4 ( 4 )5 ( )6 .

(5-2): [footnoteRef:4] [4: (: ...%).]

Strategic Objectives Periodic Objectives Performance Indicator (PI) Targeted ValuesInitiatives ( )

Baseline

(1) (1-1)

(1-2)

(1-3)

(2)

(3)

(5-3): PIs

: .

. . .

. .

. . .

. . .

(5-4): (PIs) (Targeted Results)

(Relevance) .

(Validity) ( ). .

(Reliability) . .

(Simplicity) . .

43

5-2

5-2-1 ( : . mandate)) . . / . . .) : . . .

5-3 (Initiatives and Projects)

5-3-1

/ . " " ( ) .

( ) ( ).

( ) ( ).

: ( . . . . / . . "" . "" ( ) . "" "".) . ... / . . : / . / . .

( / . . "" ( ). " " . "" (project owner) "" . ( ) . . ( ) . . . .)

( :) ( ) ( (6))

6-1

. " " .

6-1-1

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" " .

6-1-2

.

: . (progress reports) .

.

( ) .

6-1-3

" " ( ) . :

. . .

/ .

6-2

6-2-1

. / (Contingency Planning) ( ) / .

. .

6-2-2

" " .

. ( ...) .

. . . . .

6-2-3 (Contingency Planning)

. . .

: ( ...) ( ) ...

.

6-2-4 (Alternative Plans)

. . / .

. ( ) / . ( : . . . : . . . . : . . .) :

[footnoteRef:5]. [5: () .]

/ .

. . .

.

( : / . : . . : / . . / . . . . . . .)

( : . : . . . . / .)6-2-5 (Emergency Plan)

. : ( ) ( ...) ( ...).

.

. ( ) / . .

. . .

( : / . ( )... . : . . . . / . . .)

(The Administration) ( ).

(Strategy) / .

(Sustainable Development) . : .

(Planning) .

(Strategic Planning) .

(Mission) . .

(Vision) . .

(Values) .

(Development Plan) . .

(Major Issues & Challenges) . .

(Strategic Goal) ( - - ). .

(Initiatives) .

(Policies) . .

(Programs) . ( : ).

(Project) (20) ... .

(Performance Indicator PI) . (outputs) (Realized results-outcomes) . .

(Target) . .

(Benchmarking) ( ) . / .

(Historic Benchmarking) . ( ) baseline . . .

(Initiative) / .

(Goal)"" ( 3 5 ). (Objectives) .

(Objective) "" . . ( ) ( ) ( ). . "" (S.M.A.R.T.) .

(Milestone) . " " . .

(Baseline) ( ) . ( ) / . ( ) ( ) ( ) ( ) .

(Contingency Planning) . .

(Alternative Plans) . . .

(Emergency Plans) . . . / .

(Corollary Plan) . : / ( ...)

(Checklist)1-

2-

3-

4- (SWOT)

5- (PESTEL)

6- (Stakeholders)

7-

8-

9-

10-

11- (PIs)

12-

13- /

57

( ) .

/ / /

""

"" ( ) : .. ..

: : 5- 4- 3- 2- 1- .

62

( )

Books

1. Planning for the Future: By Stephen Gilbert. American Society of Association Executives, 1986.2. Strategic Planning and the Nonprofit Board: Dabney G. Park, Jr. National Center for Nonprofit Boards, 1990.3. Strategic Planning: by George Steiner. The Free Press, 1979.4. Bryson, John M., Strategic Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievements (Rev. Ed), Jossey-Bass Publishers, San Francisco, 1995.5. Bryson, John M. and Alston, Farnum K., Creating and Implementing Your Strategic Plan: A Workbook for Public and Nonprofit Organizations, Jossey-Bass Publishers, San Francisco, 1996.6. Barney, J. B. 1986. Types of competition and the theory of strategy: Toward an integrative framework. Academy of Management Review, 11: 791-800.7. Bowman, C. 1990. The essence of strategic management. UK: Prentice Hall International.8. Doz, Y. L. 1996. The evolution of cooperation in strategic alliances: Initial conditions or learning processes? Strategic Management Journal, 17 (Special Issue).9. Eisenhardt, K.M. & Sull, D. N. 2001. Strategy as simple rules. Harvard Business Review.10. Fahey, L. and Randall, R. M., 1994. The portable MBA in strategy. London: John Wiley and Sons.11. Hit, M. A., Gimeno, J., & Hoskisson, R.E. 1998. Current and future research methods in strategic management. Organizational Research Methods.12. Jarillo, J. C. 2003. Strategic logic. New York. Palgrave Macmillan.13. Kaplan, R. S. & Norton, D. P. 2000. Having trouble with your strategy? Then map it. Harvard Business Review.14. Kaplan, R. S. & Norton, D. P. 2001. The strategy-focused organization. Boston: Harvard Business School.15. Mintzberg, H. 1994. The rise and fall of strategic planning. New York: The Free Press.16. Pettinger, R. 1996. Introduction to corporate strategy. London: Macmillan Press Ltd.17. Porter, M. E. 1980. Competitive strategy. New York: Free Press.18. Porter, M. E. 1985. Competitive advantage. New York: Free Press.19. Porter, M. E. 1996. What is strategy? Harvard Business Review, 74 (6).20. Stacy, R. 1996. Strategic thinking and the management of change, international perspectives on organizational dynamics. London: Kogan Page.21. Stanton-Reinstein, R. 2003. Success planning: a how-to guide for strategic planning. Miami: Tobsus Press.22. Allison and Kaye: strategic planning for non-profit organizations (New York, John Wiley & Sons, 1997).23. Gonzalez Marroquin: Guide to management of entrepreneurial organizations (San Jose, Costa Rica, ILO Bureau for Employers Activities, 1997).24. Bryson, John M. Strategic Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievement, 3rd edition. San Francisco: Jossey-Bass, 2004.25. Mittenthal, Richard A. Ten Keys To Successful Strategic Planning for Nonprofit and Foundation Leaders. TCC Group, 2002.26. Allison, Michael and Jude Kaye. Strategic Planning for Nonprofit Organizations: A Practical Guide and Workbook. John Wiley & Sons. Inc. 2005.27. Bryson, John M. and Farnum K. Alston. Creating and Implementing Your Strategic Plan, 2nd Edition. San Francisco: Jossey-Bass, 2005.28. Arizona State Budget and Strategic Planning Advisory Committee, 1998, Managing for Results Strategic Planning and Performance Measurement Handbook, Office of Strategic Planning and Bud getting, www.state.az.us/osph/handbook.htm.29. Developing a Strategic Marketing Planning and Monitoring System. John R. McKenzie and Alan R. Shark, in A Sharing of Expertise and Experience, 5: 322-328. ASAE, Washington, DC, 1987.30. Five Characteristics of Effective Planning in Associations. Glenn H. Tecker, in A Sharing of Expertise and Experience, 5: 269-272. ASAE, Washington, DC, 1987.31. Using First Wins to Accomplish the Associations Strategic Plan. William A. Hainer, Jr., in A Sharing of Expertise and Experience, 8: 42-49. ASAE, Washington, DC, 1990.32. Strategic Choices for Association Leadership. Pamela N. Morgan and Edward A. Primozic, in A Sharing of Expertise and Experience, 10: 414-423. ASAE, Washington, DC, 1992.33. Strategic Strategic Planning. Henry L. Ernstthal and John A. Miller, in A Sharing of Expertise and Experience, 10: 16-32. ASAE, Washington, DC, 1992.34. Strategic Planning in Nonprofit Organizations. William R. King, in Management Principles for Nonprofit Agencies and Organizations, Gerald Zaltman, Volume Editor.35. Statewide Plan Coordination in California, October 1992, State of California, Governors Office of Planning and Research, Governors Interagency Council on Growth Management.36. Managing for Results, Strategic Planning and Performance Measurement Handbook, State of Arizona, May 1995, Governors Office for Excellence in Government.37. Strategy for the Reform and Development of Public Administration in Lebanon: OMSAR, January 2011.

Books in French

1. La planification stratgique: Jose Latendresse, Nathalie St-Pierre, www.centre123go.ca2. Amherst Wilder Foundation. 1986. Strategic Planning Workbook for Nonprofit Organizations (Manual de planification stratgique pour les organisations but non lucrative). St. Paul, MN: Amherst Wilder Foundation.3. Bobrow. Edwin E. 1998. Ten Minute Guide to Planning (Guide de la planification en dix minutes). New York: Macmillan Spectrum / Alpha Books.4. The Centre for Development and Population Activities (CEDPA). 1996. NGO Workshop on Planning Strategic Reproductive Health Programmes (Sminaire dONG SUR LA Planification stratgique de programmes de sant gnsique). Washington, DC: CEDPA.5. Management Sciences for Health. 1991. The Family Planning Managers Handbook (Guide du gestionnaire de planning familial). West Hartford, CT: Kumarian Press.6. Support Center of San Francisco. 1994. What are the steps of a strategic planning process? (Quelles sont les tapes dun processus de planification stratgique?) San Francisco: Support Center of San Francisco.7. Torok, Marianna. 1997. Strategic Planning (Planification stratgique). Baltimore, MD: Johns Hopkins University Institute for Policy Studies.8. Frank, F. & Smith, A. Guide de dveloppement des communauts: un outil de renforcement des capacits communautaires. Direction des Ressources humaines Canada, 1999 (disponible au site: http://www.hrdc-drhc.gc.ca).9. Frank, F. & Smith, A. Guide du partenariat. Direction des Ressources humaines Canada, 2000 (disponible au site: http://www.hrdc-drhc.gc.ca).10. Mintzberg, H., Ahlstrand, B. ET J. LAMPEL Safari en Pays stratgie, Paris, Village Mondial, 1999.11. Wootton, S. et T. Horne, Strategic Thinking (Second Edition): The 9-Step Approach to Strategic Planning, Kogan Page Ltd, New York, 2000.12. : 2010.

Websites

Ministre du Conseil excutif, Province de Qubec Canada (French)www.mce.gouv.qc.ca/planification-stratgique/phases/mise-oeuvre.html.

Strategic Planning Internal Drivers: Dr. Aubery Armstrong (1).ppthttp://www.acticarib.org/docs/Strategic-Planning-Internal-Drivers-Dr-Aubrey-Armstrong.

Strategic Planning Internal Drivers: Dr. Aubrey Armstrong.ppthttp://www.acticarib.org/docs/Strategic-Planning-Internal-Drivers-Dr-Aubrey-Armstong

La planification stratgique.ppthttp://alpha.mtds.com/images/documents/mobilisationplanification/planification/la

Stratplan (French) all.pdfhttp://www.cedpa.org/uploaded-files/stratplan-french-all.pdf

Planification-strategique.pdf (French)http://www.rqvvs.qc.ca/documents /file/planification-strategique.pdf

National eStrategy.aspxhttp://www.omsa.gov.lb/Cultures/en-US/Publications/Strategies/Pages/National%20eSt

Strategy in English.pdf http://www.omsa.gov.lb/SiteCollectionDocuments/www.omsar.gov.lb/PDF%20files/ICTManagement Consultant Firm Strategy Consulting Firms & Companies Business Strategic Planning.htmhttp://www.methodframeworks.com/article/definition-strategic-planning-white-paper/ind

Strategic Pl. Handbk sphand.pdfhttp://www.sla.org/pdfs/sphand.pdf

Strategy for reform & develop of public Admin 2011http://ne1.attach.mail.ymail.com/us.f1222.mail.yahoo.com/ya/securedownload?mis=2-0

In Strategic Planning (Arabic) 1 Dr. Tarek Swedan YouTube.htmhttp://www.youtube.com/watch?v=bUIniOUhuow

Articles

Strategic Planning: Its Harder Than It Looks. Michael C. Ripley. Association Management August, 1986, 106-116.

The Adventures of Successful Planning. Gary D. Williams. Association Management August, 1989. 194-196.

Strategic Planning. Gerald J. Edgely. Association Management March, 1990, 77-80.

Planning for Action. Nancy R. Daly. Association Management August, 1991, 59-62.

Heres the Plan. Harriet L. Faber. Association Management March, 1992, 64-68.

Building Commitment Into Strategic Plan. Ken Whitney. Association Management September, 1994, 61-66.

63

)(1-: :o2-:ooo3-: oo7-(Industry/ Sectorial)6. (Stakeholders)5. (PESTEL)4. (SWOT)9. KPIs:: 13. : :ooo8. )3-5(SMART14. 12. :10. 11. :PESTEL AnalysisSWOT Analysis / ./ . Service Agreement (4) (2) (0) (0) (2) (4)