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© Copyright, SC AHEC, 2008
“Build Bridges!”Cultural Competence for Teens
© Copyright, SC AHEC, 2008
“Build Bridges!”Learning Objectives
• Introduce and define culture and cultural competence.
• Explore different perspectives.• Discuss differences of culture
as it relates to communication styles and various viewpoints.
© Copyright, SC AHEC, 2008
“People hate what they don’t understand.”
Anonymous
Change Your Mind! Change the World!
© Copyright, SC AHEC, 2008
Why Talk About Cultural Competence?
• To respond to projected demographic changes in the US.
• To eliminate long-standing disparities.
• To improve quality of services and healthcare outcomes.
• To meet federal mandates.
• To gain competitive edge in the world.
Source: National Center for Cultural Competence
© Copyright, SC AHEC, 2008
To Improve Quality of Services and Healthcare Outcomes
Health care providers: • Must provide holistic care to and work with all
types of people• Must be respectful of and to all types of people• Realize that each person is unique:
– Physical characteristics– Family circumstances– Socioeconomic status– Religion– Location– Education– Occupation– Experiences
© Copyright, SC AHEC, 2008
Cultural Competence is …
• Humor, stories, rituals, use of space, and how we greet others.
• Culture shapes our perceptions of how we view ourselves, others, and the world.
• Awareness, Skill, Knowledge, and Encounters.
© Copyright, SC AHEC, 2008
A Word About Culture
Our beliefs, values, experiences help us to define “cultural
competence” which is shared traditionally from generation to
generation.
© Copyright, SC AHEC, 2008
Now You See It …Now You Don’t!
• Culture is like an iceberg.• Most aspects (or influences) of
culture are just beneath the surface.
© Copyright, SC AHEC, 2008
C – U – L – T – U – R - E
© Copyright, SC AHEC, 2008
Learn About Your Heritage
Which came first?
© Copyright, SC AHEC, 2008
We View the World inDifferent Ways
• Individuals from other cultures do not view the world in the same ways.
• What we think as strange may be normal for others from another culture.
© Copyright, SC AHEC, 2008
Americans Value …
• Research suggests that Americans value:– Informality– Self-reliance– Social Equality– Assertiveness– Optimism
• Not everyone in the world shares these values … Do they?
© Copyright, SC AHEC, 2008
Choose your words wisely!
• Culture, communication styles and language impact our world.
• Dialect is as different as night and day.
• We become the language we speak!
© Copyright, SC AHEC, 2008
Developing Positive Relationships
• What can YOU do to have a positive impact on the lives of others?
• Just do it!
© Copyright, SC AHEC, 2008
Generalizations versus Specifics
• Generalizations about other people should be qualified.
• Model culturally sensitive behavior for your family and friends.
• Choose “better” word choices.
© Copyright, SC AHEC, 2008
Character Moment“CARING!”
© Copyright, SC AHEC, 2008
Wrap It UP … The End!
• Distribute Evaluation• Administer Post-TEST
– Roots Activity– Interview Your Oldest Living
Relative– Collage of Family Values– Crossing Borders Passport