Chapters 10 and 11 Marketing::

Jeopardy Review Game

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Personal Strengths

Working Together

ManagementStructures

ManagementFunctions

Marketing Basics

Personal Strengths 100This is how you perceive your worth as a person.

Personal Strengths 100What is self-esteem?

Personal Strengths 200This is taking action and doing what needs to be

done

Personal Strengths 200What is initiative?

Personal Strengths Answer 300This term means everyone has equal rights and

opportunities. By law, discrimination is not allowed on the basis of disability, gender, age,

religion, or national origin

Personal Strengths Question 300What is equity?

Personal Strengths Answer 400What are two time management strategies?

Personal Strengths Question 400Make a list of tasks you need to do

determine which task is most importantcreate a schedule

Personal Strengths Answer 500These are five stress management techniques

Personal Strengths Question 500recreation/playregular exercise

balanced dietenough sleep

watching a moviereading

Working Together Answer 100

work done by a group of people to achieve a common goal

Working Together Question 100

What is teamwork?

Working Together Answer 200

This term means a decision to which each member agrees

Working Together Question 200

What is a consensus?

Working Together Answer 300

This is a specific commitment that each member makes to a group

Working Together Question 300

What is an agreement?

Working Together Answer 400

These are three characteristics that are important in teamwork.

Working Together Question 400

What is listening, being assertive but not aggressive, compromising

Working Together

Answer 500Name 4 of the 6 aspects of teamwork.

Working Together Question 500

What are training, team planning, team goals, assign roles, agreements, and shared

responsibility/leadership

Management Structures Answer 100

This is a term for getting work done through the efforts of others; or the process of reaching goals through the use of human resources, technology,

and material resources

Management StructuresQuestion 100

What is management?

Management StructuresAnswer 200

CFO, CEO, and COO are all examples of this.

Management StructuresQuestion 200

What is top management?

Management StructuresAnswer 300

This term means encouraging team members to contribute and take responsibility for the

management process

Management StructuresQuestion 300

What is empowerment?

Management StructuresAnswer 400

This is the difference between the horizontal and the vertical organization model

Management StructuresQuestion 400

Horizontal organization is a hierarchy, chain of command, few people on top, orders passed

downVertical organization has everyone on the same

level, decision-making shared by all team members

Management StructuresAnswer 500

List one advantage and one disadvantage of the vertical and horizontal organization model

Management StructuresQuestion 500

Vertical- Advantage: clearly defined rules, less confusion

Disadvantage: harder to change, new ideas don’t count unless they come to the top

managementHorizontal- Advantage: team members feel an

ownership of the projectDisadvantages: more chaotic, slower making

decisions since everyone has a voice

Management Functions Answer 100

This is a term for setting goals and determining how to reach them

Management Functions Question 100

What is planning?

Management Functions Answer 200These are the three basic management functions

Management Functions Question 200

What are planning, Organizing and Controlling

Management Functions Answer 300

These are three steps in the process of hiring new employees

Management Functions Question 300

Advertising, Interview, Training/Orientation

Management Functions Answer 400

These are four effective management techniques

Management Functions Question 400

What are give clear directions, be consistent, treat employees fairly, be firm when necessary,

set a good example, delegate responsibility, foster teamwork, be ethical

Management Functions

Answer 500 After a company has created a mission statement, they create these that

line up with the goals expressed in the mission statement

Management Functions Question 500

What are standards?Examples include: financial standards

Employee standardscustomer satisfaction standards

quality control standards

Marketing Basics Answer 100

This is a tangible item that can be bought and sold

Marketing Basics Question 100

What is a good?

Marketing Basics Answer 200

This is the idea that a business should strive to satisfy customers’ needs/wants while generating

a profit for the business

Marketing Basics Question 200

What is the marketing concept?

Marketing Basics Answer 300

This point is the intersection of the supply and demand curves, where the amount supplied=the

amount demand

Marketing Basics Question 300

What is the equilibrium point?

Marketing Basics Answer 400

These are the four parts of the SWOT analysis.

Marketing Basics Question 400

What are strengths, weaknesses, opportunities, and threats

Marketing Basics Answer 500

These are the four parts of the environmental scan.

Marketing Basics Question 500

What are political, economic, socio-cultural, and technological?

Final Jeopardy Answer

These are three steps in the process of removing an employee

Final Jeopardy Question

Assessment/evaluation of employees

Remedial action- means of encouraging appropriate workplace behavior in order to improve employee performance

Dismissing- usually also an exit interview to provide feedback to both employee and employer