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28 42016
JICA
JR
16-029
2016 4
1. ....................................................................................................................1
1.1 ........................................................................................................1
1.2 RISMEP ........................................................................................1
1.3 ....................................................................................................................4
1.4 ............................................................................................................................5
1.5 ....................................................................................................................7
2. ......................................................................................................................... 11
2.1 ...................................................................................................................... 11
2.2 ......................................................................................................................12
2.3 RISMEP ..................................................22
2.4 ..........................................................................................32
2.5 ..................................................................................................34
3. ..................................................................................................................36
3.1 ..................................................................................................................39
3.2 ..........................................................................................43
3.3 ..................................................................................................45
4. .................................................................................................................................47
4.1 ..............................................................................47
4.2 ..................................................................................49
4.3 ......................................................................................51
1-1 RISMEP .........................................................................................3
1-2 ............................................................................................6
1-3 ........................................................................................7
1-4 ........................................................................9
2-1 RISMEP ...............................................................12
2-1 ......................................................................................................................11
2-2 ..................................................................................................................11
2-3 ......................................................................................................................14
2-4 ..........................................................................................17
2-5 SP .................................................18
2-6 RISMEP ..............................................................23
2-7 ..........................................................................25
2-8 ......................................................................................27
2-9 ......................................................................................28
2-10 ........................................................................................30
2-11 RISMEP .....................................................................33
2-12 ....................................................................35
3-1 ..............................................................................................36
4-1 ..........................................................................47
1 ·································································· A-1
1-1 ············································································· A-1
1-2 ··························································· A-7
1-3 RISMEP ········ A-9
1-4 ··················· A-17
1-5 ··························································· A-33
1-6 RISMEP ················· A-73
1-7 ·································· A-77
1-8 ································································· A-81
2 ······························································· A-83
2-1 ······································································· A-83
2-2 ········································ A-93
2-3 RISMEP ··············································· A-97
2-4 ····················································· A-129
3 PDM ··································· A-135
3-1 PDM ····················································································· A-135
3-2 PDM ····································································· A-139
4 JCC ·············································· A-157
ATSME Association for the Promotion of Thai Small and Medium Entrepreneurs
BDS Business Development Services
BDSP BDS Provider BDS
BIMD Bureau of Industrial Management Development
BOC Business Opportunity Center
2015 10 BSC
BOI Board of Investment
BSC Business Service Center
2015 10 BOC
BSM Bureau of Strategies Management
BSPD Bureau of Service Provider Development SP2014 2 BIMD
CDD Community Development Department
CWG Central Working Group
DBD Department of Business Development
DIP Department of Industrial Promotion
DITP Department of International Trade Promotion
FTI Federation of Thai Industries
GPP Gross Provincial Product
iP Industrial Partner
IPC Industrial Promotion Center
JCC Joint Coordinating Committee
JICA Japan International Cooperation Agency
KPI Key Performance Indicator
MOC Ministry of Commerce
MOI Ministry of Industry
MOIT Ministry of Interior
MOU Memorandum of Understanding
NaSPA Nakhonchaiburin Service Provider Association SP
NCNA Northern Consultant Network Association
NESDB National Economic and Social Development Board
NNSPSME Northern Network of Service Providers for SMEs
NSTDA National Science and Technology Development Agency
OJT On-the-Job Training
OSMEP Office of Small and Medium Enterprises Promotion
OTOP One Tambon One Product
PCDO Provincial Community Development Office
PCO Provincial Commerce Office
PDM Project Design Matrix
PIO Provincial Industry Office
PR Public Relations
R/D Record of Discussions
RISMEP Regional Integrated SME Promotion
RWC Regional Working Committee
SME Small and Medium Enterprise
SMEDB Small and Medium Enterprise Development Bank of Thailand
SNS Social Networking Service
SOP Standard Operating Procedure
SP Service Provider
SPC SP Center SP
SSC Support Service Coordinator
TCC Thai Chamber of Commerce
TCG Thai Credit Guarantee Corporation
THB Thai Baht
TICA Thailand International Cooperation Agency
UBI University Business Incubator
W/S Workshop
1 1 12 31
THB JPY JPY THB2013 3.17 0.31422014 3.25 0.30692015 3.53 0.28242016 3.19 0.3123
THB USD USD THB2013 0.0325 30.65452014 0.0307 32.42222015 0.0292 34.18842016 0.0284 35.1087
2016 1 1 3 31OANDA (Interbank rate)
.
1.
1
1.
1.1
1997
1997
2000Office for Small and Medium
Enterprises Promotion: OSMEP
Business Development Service: BDSBDS BDS BDS Provider: BDSP
Service Provider: SP 2009 6 Japan International Cooperation Agency: JICA
BDSP SP
2009 9 2011 9 SP
Department of Industrial Promotion: DIP Industrial Promotion Center: IPC BDSP SP
BDSSP BDS
BDSP 80
Regional Integrated SME Promotion: RISMEP
BDSP SP
1.2 RISMEP
RISMEP
1.
2
(1)BDSP1
BDSP
RISMEPBDSP
11-1
(2)RISMEP RISMEP
RISMEP
(3) RISMEPRISMEP
RISMEP
RISMEPBDSP
RISMEP
1 BDS
BDS
JICA
1-1 RIS
3
SMEP
1.
1.
4
1.3
(1): RISMEP
: RISMEP IPC
1:
2: SP
3:
4: RISMEP IPC DIP
3-1 Project Design Matrix: PDM 418
(2)
(3)
DIPIPC
- IPC1- IPC6- IPC8- IPC10
- DIP- IPC BDSP SP
1.
5
1.4
1-2 1-1
(1) Joint Coordinating Committee: JCCRecord of Discussions: R/D Project Director
(2) Regional Working Committee RWCR/D IPC
(3) DIP
Project Director Project Manager2 Bureau of Industrial
Management Development: BIMD Deputy Project Manager Project ManagerBIMD IPC
Central Working Group: CWGCWG BIMD Bureau of Strategies Management: BSM
IPC BSM3 Business Service Center: BSC DIP 2
2 2014 2 SP Bureau od Service Provider Development: BSPD3 2015 10 Business Opportunity Center: BOC BSM
DIP IPC
6
1.
ATSME: Association for Promotion of Thai Small and Medium Entrepreneurs ; FTI: Federation of Thai Industries ; MOIT: Ministry of Interior ; MOC: Ministry of Commerce ; SMEDB: Small and Medium Enterprise Development Bank of Thailand ; TCC: Thai Chamber of Commerce ; TCG: Thai Credit Guarantee Corporation ; TICA: Thailand International Cooperation Agency JICA
1-2
MOIT MOC
JCC
BDSP SP
TICA OSMEP MOIT MOC
TCC
6IPC6
RWC
BDSP SP
8IPC8
RWC
BDSPSP
Deputy Project Manager
BIMD
10IPC10
RWC
TCC FTI ATSME SMEDB TCGProject Manager
Project Director
DIP
JICA
JICA
1IPC1
RWC
BDSP
CWG
FTI ATSME SMEDB TCG
SP
(4) J
123456
1.5
JICA
1) / 2)3)4)5)6)
RRISMEP
RISMEP
JICA
/ /
2013 5RISMEP
2014 11
One
1-32014
1 2016
1-3
7
e Tambon On
10
5DIP
7
ne Product: O
D
RIS
1.
6
TOP
RDIP
RISM
RSMEP
1-4RISMEP
MEP
RISMEP
注：
出所：
注：W/S: ワークショップ
出所：JICAプロジェクトチーム作成
ワークショップ
プロジェクトチーム作成
◇ 業務実施計画書
プロジェクトチーム作成
業務実施計画書 ▼ ワークプランワークプラン △ プロジェクト業務進捗報告書プロジェクト業務進捗報告書プロジェクト業務進捗報告書
図 1-4 プロジェクト実施の
プロジェクト業務進捗報告書 ▲ プロジェクト業務完了報告書
プロジェクト実施の
プロジェクト業務完了報告書
プロジェクト実施のフローチャート
プロジェクト業務完了報告書
フローチャート
1. プロジェクトの概要プロジェクトの概要
9
2.
11
2.
2.1
2.1.1
DIP JICA2-1
2-1
a 9 24 / 12.50BIMD 7 10 9.50IPC1 4 5 8.10IPC6 4 5 4.00IPC8 5 6 / 3.40IPC10 5 6 / 8.70
2.0034 56 48.20 b
a BSID/BIMD IPC
b 14.43JICA
2.1.2
2-2
2-2
THB) THB a THB1,241,000 103,500 1,344,5001,143,500 65,000 1,208,500
823,500 82,600 906,1001,005,000 205,200 1,210,2001,350,000 57,400 1,407,400
b 6,255,500 884,900 7,140,4001,220,000 1,037,200 2,257,300
172,000 788,300 960,30013,210,500 3,334,200 16,434,700
a
b
DIP JICA
2.
12
2.2
2.2.1 RISMEP
RISMEPRISMEP 2-1
1 45 6
JICA
2-1 RISMEP
RISMEPRISMEP BDSP SP 3
IPC BDSP SP RISMEP3 BDSP
SP IPCRISMEP 3 RISMEP
RISMEP
2.
13
2.2.2
1-41-2
0-1JICA
2013 6 2014 12
0-2DIP IPC 2013 5
0-3 RISMEP2013 5 IPC SP BDSP
2013 6 IPC11 SP BDSP
0-4 JCC2013 11 1 54
0-5 Regional Working Committee RWC2013 11
2014 1 15
0-62014 11 3 JCC
0-72016 3
0-82-3 3 37
2.
14
2-3
1 2014 4 16
RISMEP
RISMEP BIMD/IPC 9
2 2014 12 16
RISMEP IPC/BDSP/SP 1416
BIMD 2
3 2015 4 9
IPC/BDSP/SP 12
JICA
1
2.
15
RISMEPBDSP SP
2 BDSP SP
RISMEP BDSP SP
IPC BDSP SP 2BDSP SP
3
372015 6 34 3 1
95RISMEP RISMEP
1-4
JICA 2013 1112 2014 9 10 2 6
0-9DIP JICA 2015 2 4
1 2BIMD 2 2016
3
0-10 JICAJICA Business
Development Service JICADIP
2.
16
2015 9
2015 112016 21-7
2016 3 5 JCC
1
1-1IPC RISMEP
2013 58
1-22013 9 10
2013 12 2014 1 SP
RISMEP
1-3 RISMEP2014 1 1 RWC
2014 8 2 RWC RISMEP
RISMEPBDSP SP IPC RISMEP
3 SP BDSPIPC1 SP BDSP
2014 6 2015 3 3 RWCSP
1 RWCSP
2014 8 2 RWCRISMEP
1) 2) 3) 4)
1-5
2.
17
1-4BDSP
4
RISMEP
BIMD JICA 2014 2IPC
BIMD JICA 2015 5 IPC2016 2 2-2
2-4
(1) 2(2) 2(3) / 2(4) / 5(5) 6(6) SP 1(7) BDSP 9(8) BDSP 3
(1) 1(2) 2(3) / 10(4)(5)(6) OJT 30(7)
JICA
IPC BDSP SP2-4 30 10 BIMD 20 IPC
2.
18
2014 3 10RISMEP JICA 2014 72015 6 On-the-Job Training: OJT
IPC BDSP SPJICA
IPC
SP
2-5 BDSPSP BDSP
SPBDSP SP
2-5 SP
2015 7 a 2015 5 2015 2 2014 11
47 19 17 14
2015 7 a 2015 6 2015 3 2014 11
33 8 27 6
a 2010 9 2011 2JICA
4
4 3 3.1 (1)
2.
19
1-5
1-3 RISMEP
LINE5
1
1-62014 6
2014 116
4 1 IPC BDSP SP
RWC
2
2-1 BDSP SPBDSP SP 1-3 RISMEP
BIMD JICA BIMD IPC BDSP SPRISMEP
RISMEP
2-2 BDSP SPRISMEP BDSP SP
1) 1-42-4 2) IPC SP
3) IPC SP3
JICA RISMEP 2014 23 7 1,181 132
1-3
5
2.
20
2-3 BDSP SPBDSP SP 1-6
2-4 BDSP SP
SP RISMEP2015 5 7 3
6 RWCBDSP SP
3
3-11-3 RISMEP
3-2RISMEP
67,00017,000 2-1
3-31-6
3-42-4 BDSP SP
4
4-1 RISMEP2013 5 BIMD RISMEP
10 IPC BIMD
6
RISMEP 3
2.
21
RISMEP RWCIPC1 IPC10 2014 1 IPC6 IPC8 8
BIMD3
2 2 2014 64 1 1 2
2015 9 RISMEP
BIMDIPC
BIMD
BIMDIPC BIMD
4-2 RISMEP2014 5 BIMD 1 IPC
BIMD 72015 6 2016 3
5 JCC RISMEPRISMEP 6
2-3
4-3 RISMEPBIMD JICA JCC RISMEP
BIMD 4-4RISMEP
2-1
4-4BIMD 2014 8
2016 5 4 RISMEP
2015 3 BIMD JICA DIP
2.
22
RISMEP10 7 IPC RISMEP
DIPRISMEP
2015 4 IPCBIMD 2015
8 35 JCC 2-4
2.3 RISMEP
2.3.1 RISMEP
RISMEP
RISMEP 2-61-5
2. 活動内容と結果
23
表 2-6 事業対象地域の RISMEP メカニズム構築
チェンマイ県（IPC1） ナコンラチャシマ県（IPC6） スパンブリ県（IPC8） スラータニー県（IPC10）
ＲＩＳＭＥＰメカニズムの概要
特徴 BDSP が共通ロゴ「iP」の下で総合相談窓口の
紹介連携と利用促進を図っている。SP 同士や
BDSP-SP 間の連携は少ない。
金融機関の活躍が顕著で、連携による融資実
績を挙げた。SP が協会を設立し、協会として
BDSP ネットワークに参加している。
BDSP と SP の間の関係構築が進み、多くの支援
案件が紹介されている。SP の中核メンバーには
バンコク在住者が多い。
BDSP の参加は定着したが紹介連携は多くない。
SP は相談窓口と連携するべく一人で簡易経営診
断ができる力をつける途上にある。
BDSP・SP ネットワーク構築の
経緯
2014 年 1 月に承認された計画が実行されず、
計画作成をやり直した。
計画どおり進行した。 計画どおり進行した。 SP は戦略を合意できず、ネットワーク活動の計
画完成が遅れた。
キックオフ（モジュール 2） 2013 年 5 月 2013 年 11 月 2013 年 11 月 2013 年 5 月
BDSP・SP の活動計画承認 2015 年 3 月 2014 年 8 月 2014 年 8 月 2014 年 1 月 * SP は 2014 年 8 月
BDSP・SP の活動実施期間 12 か月 19 か月 19 か月 26 か月 * SP は 19 か月
構成員（2016 年 3 月現在）
BDSP ネットワーク 13 機関 20 機関 18 機関 25 機関
SP ネットワーク プロジェクトメンバー: 11 人
SPC 会員: 30 人程度
12 人 プロジェクト活動への実際の参加者: 10 人程度
データベース登録者: 27 人
5 人
ファシリテーター（IPC） 4 人 4 人 3 人 5 人
定例会議 BDSP: 毎月 SP: 隔月 BDSP: 隔月 SP: 毎月 BDSP: 隔月 SP: 隔月 BDSP: 隔月 SP: 四半期毎
プロジェクト開始時の状況
面積（km2）a、人口（人）b 20,107 1,737,041 20,494 2,525,975 5,358 845,561 12,891 1,009,351県総生産（百万 THB）c 147,561 187,963 59,546 161,164事業所数（社）、従業員数（人）d 86,279 (100.0%) 301,244 (100.0%) 84,118 (100.0%) 259,830 (100.0%) 22,341 (100.0%) 76,234 (100.0%) 58,667 (100.0%) 147,786 (100.0%)
小企業 85,769 (99.4%) 253,244 (84.1%) 83,663 (99.5%) 195,715 (75.3%) 22,216 (99.4%) 72,506 (95.1%) 58,369 (99.5%) 131,465 (89.0%)中企業 332 (0.4%) 24,006 (8.0%) 253 (0.3%) 23,495 (9.0%) 84 (0.4%) 2,266 (3.0%) 232 (0.4%) 12,729 (8.6%)
主要製造業 e 飲食品加工、繊維・衣服、木材加工・家具、
非金属鉱物資源加工（窯業等）
食品加工、繊維・衣服、非金属鉱物資源加工、
木材加工・家具
食品加工、繊維・衣服 食品加工、木材加工・家具（パラウッド [植え替
えのため伐採したゴム老木] 加工）、ゴム加工
IPC 職員数: 76 人（2012 年 9 月）
施策予算: 26,023,317 THB（2013 年度）
職員数: 49 人（2013 年 5 月）
施策予算: 29,771,760 THB（2013 年度）
職員数: 76 人（2013 年 5 月）
施策予算: 17,502,387 THB（2012 年度）
職員数: 43 人（2012 年 9 月）
施策予算: 8,539,325 THB（2012 年度）
BOC 職員数: 4支援件数: 150 件（2013 年度目標）
職員数: 1 人
支援件数: 100 件（2013 年度目標）
職員数: 3 人
支援件数: 100 件（2013 年度目標）
職員数: 4 人
支援件数: 150 件（2012 年度実績）
SP 育成 SP 育成予算: 1,190,000 THB（2013 年度）
育成 SP 数: 30（2013 年度目標）
SP 育成予算: 350,000 THB（2012 年度）
育成 SP 数: 13 人（2012 年度実績）
SP 育成予算: 815,000 THB（2013 年度）
育成 SP 数: 30 人（2013 年度目標）
SP 育成予算: 331,000 THB（2012 年度）
育成 SP 数: 6 人（2012 年度実績）
BDSP 2001 年設立の NNSPSME と、2010 年にパイロ
ットプロジェクトで設立された iP がある。
食品加工業が主力であるため、農業省や保健
省との連携が重視されている。
IPC8 は ATSME や精米協会等の商工団体との強
い信頼関係を築いている。
2010 年にパイロットプロジェクトにより設立さ
れたビジネスサービスネットワークがある。
相談窓口 iP 9 箇所（BOC、PCO、大学）、BOI、DITP、NSTDA、省庁県事務所等
BOC、省庁県事務所、大学（UBI、サイエン
スパーク）等
BOC、省庁県事務所、大学（UBI 等）等 BOC、BOI、DITP、省庁県事務所、大学（UBI等）等
SP 2011 年に設立された NCNA 等がある。 過去にネットワーク構築が図られたが、現在
は解散している。
既存ネットワークとして、2001 年頃に設立され
た SP ネットがある。
2010 年に南部ビジネスサービスクラブの設立を
試みたが持続しなかった。
60 時間以上の OJT 修了者 10 人 6 人 10 人 4 人
注： タイ行政年度は前の年の10月からその年の9月までで、2012年度は2011年10月～2012年9月、2013年度は2012年10月～2013年9月、2014年度は2013年10月～2014年9月である。
BOI: Board of Investment 投資委員会; DITP: Department of International Trade Promotion 輸出振興局; iP: Industrial Partner イップ（総合相談サービス拠点の呼称）; NCNA: Northern Consultant Network Association 北部コンサルタントネットワーク協
会; NNSPSME: Northern Network of Service Providers for SMEs 北部地域中小企業サービス提供者ネットワーク; NSTDA: National Science and Technology Development Agency 国家科学技術開発庁; PCO: Provincial Commerce Office 県商務事務所; SPC: SP Center 北部SPコーディネーティングセンター（SPが設立したグループおよび当該グループが運営する相談窓口の名称）; UBI: University Business Incubator 大学ビジネスインキュベーター
出所：各IPCとBIMDの提供情報および以下のデータに基づいて、JICAプロジェクトチーム作成a National Statistical Office (NSO), “Statistical Yearbook Thailand 2012” b NSO, “The 2010 Population and Housing Census”c Office of National Economic and Social Development Board (NESDB), “Gross Regional and Provincial Product” (2010 preliminary data) d OSMEP, “The White Paper on SMEs of Thailand in 2011 and Trends 2012”e 本件プロジェクトの詳細計画策定調査報告書
2.
25
(1)RISMEP
1) 2)
1)RISMEP BDSP
20 BDSPRISMEP
BDSPBDSP
BDSP BDSP SP BDSP SP
2-7BDSP
7
3
2-7
/ / RISMEP
BDSP SP BDSP SP BDSP SP
SP BDSP
SP
BDSP
3
7
2.
26
BDSP SP
2015 7
2015
9
BDSP SP
2015 9
BDSP SP
2014 3
3
BDSP SP
2015 9 11
1
2015 7 3
2 3
2016 2
IPC BDSP SP
2015
5 4
BDSP a
IPC BDSP
BDSP SP
IPC BDSP
BDSP SP
IPC BDSP
BDSP
SPC BDSP SP BDSP
UBI
SP
SNS b LINEa 2014 10b SNS: Social Networking Service
IPC JICA
2)RISMEP
BDSPSP
BDSP
2-8 8 BDSP
iP3
BDSPBDSP
8 2010 9 2011 2
2.
27
2-8
2016 215 2013 2 17
RISMEP
2011 1 BDSP
6 2015 10
13 iP
2015 5 SP 2016 3 BDSP
18
2010 11 BDSP
31
13
RWC
iP
SPC
BDSP
NaSPA
NaSPA
RISMEP BDSP
LINE LINE LINE
LINE
IPC
BDSP
IPC LINE IPC LINE IPC
NaSPA: Nakhonchaiburin Service Provider Association SPIPC JICA
2.
28
(2)RISMEP
1) BDSP SP 2)BDSP SP
1)
BDSP
BDSPSP SP
2-9BDSP
IPCPCO
BDSP SP
2-9
/ SP
/ BDSPBDSP
BDSP SP BDSP SP
/ BDSP SP
BDSP SPOJT
BDSP
2.
29
SP IPC SPSP
SPSP
SPSP
SPC
SPCBDSP
SPCBDSP
SPSP BDSP
SP
IPCIPC
SP
BDSP
iP
IPC JICA
2)BDSP
BDSP SP
IPC RISMEP 1Support Service Coordinator: SSC 4 SSC2 BOC/BSC 2 DIP
SSC
2-10
2.
30
2-10
iP
BDSP SP
BDSP SP
BDSP
BDSP
BDSP
BDSP
IPC
OJT
SP
SP
BDSPSP
LINE
LINE
BDSP
BDSP
IPC BDSP
RISMEP
LINESSC
IPC JICA
2.
31
2.3.2 RISMEP
RISMEP BDSP SP
(1) BDSP
BDSPBDSP
BDSP BDSP
PCOIPC Provincial Industry Office: PIO
Provincial Community Development Office: PCDO32 25
(2) SP
SP
SP RISMEPDIP SP
BDSP
SPSP RISMEP
SP BDSPBDSP SP
SP BDSP
2.
32
JICASP
SP
(3)
BDSP SP(1) BDSP
SSC 4 291-6 IPC
University Business Incubator: UBI
2 SPUBI PCDO
SNSIPC
IPC BDSPIPC TCG SMEDB 3
2014 12 2015 2 33 9,600 THB
2.4
BIMD DIP RISMEPDIP RISMEP
11 IPC4 7 2015 10 RISMEP
2015 10 840 THB9
9 BOC BSC DIP 3,200
4 150
2.
33
BIMD 4RISMEP
JICA 52-11
2-11 RISMEP
RISMEP 2016 3 JCC RISMEP
RISMEP 6
2-3
7
BIMD IPC
RISMEP
2016 3 JCC 2-4
RISMEP
RISMEP
DIP IPC
2016 3 7 4
RWC
BIMD RISMEP DIP
Key Performance Indicator: KPI
2017 2016 10 2017 9
4 DIP
BIMD
LINE
BIMD IPC
2015 8 BIMD
BIMD IPC
JICA
RISMEP
BIMD RISMEP
BIMD Standard Operating Procedure: SOP
2.
34
BIMD JICA
Community
Development Department: CDD Department of Business
Development: DBD NESDB OSMEP SMEDB
BIMD DBD OSMEP TCC
RISMEP
2-1
JICA
2.5
JICA 2
RISMEP RISMEP
1-3
2013 8 JICARISMEP
BIMD IPC RISMEP
JICARISMEP
2-12
2.
35
2-12
BIMD 1. RISMEP RISMEP
2. IPC
IPC 1.
RISMEP
2.
BDSP /
SP
IPC BDSP SP
JICA
3.
36
3.
3-1 3-2
3-1
++ +
-
RISMEP1. RISMEP 2015 10 7 ++
2. RISMEP
RISMEP
++
3. RISMEPRISMEP
DIP BSC
RISMEP
DIP
++
4.RISMEP
2016 9902017
DIPKPI
BIMD IPC
+
+ -
RISMEP
IPC
1.2015
2013 25
2015 201348%
+
2.RISMEP
RISMEP
0.1
4
99,963100 2016 2
1,096
+
3.
37
+ -
3.
802014-2015
87 93%
+
4.IPC
BDSP SPIPC
15 5
4
+
5. Joint Coordinating Committee: JCC RISMEP
JCCRISMEP
4
51
5
4
+
1.1-1 BDS
SPSP
BDSP+
1-2
BDSSP
-
1-3
8
+
3.
38
+ -
2.
SP
2-1 70
SP
2014 77 +
2-2 70
SP
60
On-the-Job Training: OJT
2014 46 2015
51 2016 5
2016 2
12
75
+
2-3 OJT SP
70
OJT
9
100%
3 OJT
20
11
70
+
2-4
OJT
SP
25
3
80
OJT 3
SP
4 27
SP
5 80%
-
3. 3-1
RISMEP
10
+
3-2 RISMEP
40
62
2015 11
2016 3
2
+
3.
39
+ -
4. RISMEP
IPC
DIP
4-1 RISMEP
JCC
2016 3 JCC +
4-2 RISMEP
JCC
2016 3 JCC +
2013 12 4 JCC PDM (Version 1.0) IPC
JICA
3.1
(1) 13 2
1) 1-11-1 BDS SP
SP BDSP
2) 1-21-2
BDS SPSP BDSP IPC
3-2 2.2 (1)1
310
10 BOC/BSC 100 150
BDSPPCO BOC/BSC
3.
40
1) 2)
3)
3) 1-31-3
BDSP 3-2 2.2 (2)9
81-2
16
9
3.
41
(2) 24 3
1) 2-12-1 70 SP
2014
2) 2-22-2 70 SP60 On-the-Job Training: OJT
4 201446 2015 51 2016 5
12 OJT 11
2015 21 2016 875 SP
OJT
3) 2-32-3 OJT SP
70OJT 9 IPC1
100% 3JICA 20
3-2 2.2 (3) 10 511
70%10
OJT
4) 2-42-4 OJT
SP 25 380
OJT 3SP 4 27
11 9 4 3 3 1
7 SP 60 OJT
3.
42
1080% SP 5 25
SP
SP SP
(3) 32
1) 3-13-1
RISMEP10 4
3-2 3 RISMEP
3
2) 3-23-2 RISMEP
40 41)
BDSP/SP 2) 2 BDSP/SP3) BDSP/SP 4)
BDSP/SP 2015 7 20162 2 IPC 62
1-62015 11 2016 3
3.
43
(4) 42
1) 4-14-1 RISMEP JCC
2014 7 20155
2016 3 2016 3 5 JCC
RISMEP 6
2) 4-24-2 RISMEP
JCC BIMD 2015 10 11IPC 4 7
8
2016 3 JCC
3.2
5
1) 11 2015 2013
25 20152013 48%
81%
2) 22 RISMEP
RISMEP0.1
3
3.
44
BDSP SP
BDSP
RISMEP
3) 33
80
4) 44 IPC
BDSP SPIPC
3-2 2.2 (4) IPC1 5
5 1
4
5) 55 Joint Coordinating Committee: JCC RISMEP
JCC10 DIP
3-2 2.2 (5) RISMEP1
5 51
4RISMEP
RISMEP RISMEP
3.
45
3.3
4
1) 11 RISMEP
DIP 2015 10 47 RISMEP
2) 22 RISMEP
RISMEP2016 3 DIP
RISMEP
3) 33 RISMEP RISMEP
DIP12 BSC J-Net2113 14
BSC RISMEP 3BIMD BSC
2RISMEP DIP
DIP
12 1
13 Q&A
14
3
3.
46
4) 44 RISMEP
RISMEP
2017 RISMEPDIP
4.
47
4.
4.1
JICA2015 9 4-1
4-1
a 2015 9 b
1. Cooperation and collaborationNow DIP is planning to re-form Business Opportunity Center (BOC) to Business Service Center (BSC) which will be established in 11 IPCs, 2 offices in Bangkok and ceramic center in Lampang province. BSC will be hybrid services which provide physical and nonphysical services through front desk in BSC and portal website. Also, it is informed that DIP is considering establishment of new department or bureau which will be responsible for BSC. Since BSC will be a single window for SMEs to access and receive various services, we would like to emphasize that network established or will be established under RISMEP mechanism is essential for BSC to be functional. Thus, it is important for the new department or bureau and BIMD to share information and cooperate closely to provide proper information and adequate guidance to IPCs.Also, when BSC would be established, it is planned to allocate a new coordinator for each BSC. Since there is Support Service Coordinator (SSC) in each IPC in target provinces already, it is essential to clarify role of new coordinator and SSC to avoid unnecessary confusion inside IPC. In addition, although number of success cases is still not enough, it is observed that RISMEP mechanism seems functioning well in regional level and BDSP/SP networks are effective in the target province in terms of information sharing, referral of inquiries from SMEs and solving issues that SMEs are facing. Network members are satisfied with collaboration among members so far. However it would be challenge for DIP to support SMEs effectively through BSC in Bangkok since there are more organizations related or involved. Therefore it is recommended to promote cooperation and collaboration with other central government ministries and agencies under strong initiative.
DIP 2015 10BOC BSC
2016 3
IPC1 IPC5IPC11 3
2016 1
2016 3
DIP2016 2 18
BIMD BSC
BSCRISMEP
BSC
BSC
4.
48
a 2015 9 b
2. Support structure of BIMDIn the last two and a half years, BIMD has spent much effort in supporting IPCs and networks of BDSPs/SPs in four model provinces. Main works have been conducted with six staff of BIMD, two as supervisors and four as coordinators in charge of four different provinces respectively. Now RISMEP is about to be extended to seven other provinces with IPCs, then most probably to 77 provinces all over the country within a few years. It is desirable that BIMD is strengthened in terms of the number of staff to encounter increased burden of supporting many provinces. However, raising the number of officials is not always an easy task for the government due to the budget constraint especially under the condition of low economic growth. Hence, it is necessary to consider how to improve productivity in supporting RISMEP activities.For the purpose of achieving more effective work, it is recommended, first, that BIMD standardizes the support procedure for IPCs and networks. All the steps in the process from the introduction of RISMEP to start activity as a network in model provinces should be scrutinized. Reactions from participants at the regional level including BDSP/SP networks and SMEs should also be reconsidered. Then, the workflow of BIMD staff can be compiled as the standard operation procedure (SOP). Setting SOP also helps in prompt assimilation of new staff once DIP is able to increase the number of supporting staff atBIMD. Second, it is necessary to consolidate RISMEP activities in the preceded four provinces continuously, because involvement of necessary stakeholders into networks can be accelerated if stakeholders are shown the successful cases. Identifying programsused often by SMEs supported through RISMEP mechanism and allocating additional budget for such programs could assist creating more successful cases.
BIMD 6
BIMD 2015 10RISMEP SOP
BIMD
4
RISMEP2015 7
RISMEP2015 8 12
2016 34 7 IPC
3. PR ActivitiesWe understand that DIP supports model IPCs in enhancing PR activities so that BDSPs/SPs in the already established networks have more opportunities of supporting SMEs. Unfortunately it seems that such effort is not successful so far since not many SMEs have approached to the networks as a result of advertisement. Therefore, it is recommended to reconsider what SMEs needs to know more precisely. Current PR activity emphasizes promoting RISMEP, the mechanism itself. However, it is not so important for SMEs to know with what mechanism support organizations and personnel work but they want to know the office they should go for receiving services. For example, almost everyone knows Seven Eleven because people see the store in many places in town. People also know that they can buy various kinds of goods there. RISMEP is not a place but BOC, which will be renamed as BSC soon, is the place SMEs need to go first as a
2015 10 2016 110 11
JICA
iP
4.
49
a 2015 9 b
single window to any kind of support service. Hence, it is necessary to emphasize promotion of BSC. BSC cannot be located as many place as Seven Eleven, but can be located at least at all members’ office of BDSP network for the better access by SMEs. In case all public BDSP show the logo of BSC, more SMEs will recognize it. If SMEs recognize and remember the existence of BSC, the possibility that they contact with BSC will be higher.In addition, according to SME owners and SPs we have interviewed, one of the most effective ways of promoting RISMEP is word-of-mouth. Considering such a fact, providing an opportunity for SME, which benefitted through the network, to be exposed to the public through, for example, an award ceremony of good RISMEP practice, is one idea to stimulate SME disseminating benefit of support. Such an award by the central government can also be an incentive for BDSPs/SPs in the networks to support SMEs in effective manner.
iP
20102015
4. Reviewing roles of RWCIn the RISMEP mechanism, action plans developed by BDSP and SP networks are authorized in Regional Working Committee (RWC) which is established in the project. Regarding framework succeeding role of RWC, it was explained that BIMD is thinking of utilizing GOROOc in each region. We recommend that before deciding monitoring and supervising structure in the region, necessity of those functions should be reviewed. We understand the necessity of RWC in the process of approving plans of each network, however, GOROO is larger structure than RWC, therefore careful consideration is needed whether it will function properly.
2016 1 BIMDRWC
RISMEP
RISMEPBDSP SP
c
c
a Recommendation from Consultation Mission for the Project for Enhancing Regional Integrated SME Promotion (RISMEP) Mechanism in the Kingdom of Thailand 2015 9 18JICAb JICA
4.2
4.2.1
(1)
RISMEPRISMEP
BIMD IPC
4.
50
RISMEP
(2)
RISMEP BIMD IPCJICA
1 BIMD
RISMEP2014 7 RISMEP BIMD
BIMDJICA
RISMEP 2BIMD
3 BIMD RISMEP
BIMDIPC
SPDIP
4.
51
4.2.2
(1)
SP BDSP RISMEPRISMEP
SP BDSP SPBDSP
IPC10 TCG PIO3 4
(2)
(3) RISMEP
IPC
IPC RISMEP LINERISMEP
4.3
(1)
RISMEP
4.
52
RISMEPRISMEP RISMEP
1
1RISMEP RISMEP
4RISMEP
RISMEP 1
(2) RISMEP BDSP SP
1 LINE
RISMEP4 RISMEP
7RISMEP
(3) 4 IPC
RISMEP
11 IPC RISMEP4 IPC RIMEP
IPC SP4 4
IPC
4.
53
(4) DIP RISMEP
RISMEP DIPRISMEP DIP
DIP BSC
RISMEP RISMEPBDSP BSC
BDSP SPDIP
RISMEP
(5)
RISMEPRISMEP
RISMEPJCC
BIMD JCC
RISMEP
RISMEP
RISMEP
1
A-1
1-1
1. Joint Coordinating Committee (JCC)
1.1 Director General, Department of Industrial Promotion (DIP) Chairman
1.2 Deputy Director General, DIP Vice Chairman
1.3 Director, Bureau of Strategies Management Committee
1.4 Director, Industrial Promotion Center Region 1 (IPC1) Committee
1.5 Director, Industrial Promotion Center Region 6 (IPC6) Committee
1.6 Director, Industrial Promotion Center Region 8 (IPC8) Committee
1.7 Director, Industrial Promotion Center Region 10 (IPC10) Committee
1.8 Representative, Thailand International Cooperation Agency (TICA), Ministry of Foreign Affairs
Committee
1.9 Representative, Department of Community Development, Ministry of Interior
Committee
1.10 Representative, Department of Business Development (DBD), Ministry of Commerce
Committee
1.11 Representative, Office for Small and Medium Enterprises Promotion (OSMEP)
Committee
1.12 Representative, Association for the Promotion of Thai Small and Medium Entrepreneurs (ATSME)
Committee
1.13 Representative, Federation of Thai Industries (FTI) Committee
1.14 Representative, Thai Chamber of Commerce (TCC) Committee
1.15 Representative, SME Development Bank of Thailand (SMEDB) Committee
1.16 Representative, Thai Credit Guarantee Corporation (TCG) Committee
1.17 JICA Thailand Office Committee
1.18 JICA Project Team Committee
1.19 Director, Bureau of Industrial Management Development (BIMD) Committee and Secretary
1.20 Embassy of Japan in Thailand Observer
1
A-2
2. Central Working Group (CWG)
2.1 Director, BIMD Chairman
2.2 Director, Service Provider Development Division Working Group
2.3 Director, Standard and Network Development Division Working Group
2.4 Director, Service Provider Competitiveness Development Division Working Group
2.5 Director, Strategy and Planning Division, Bureau of Strategies Management
Working Group
2.6 Director, Information Management and Consulting Division, Bureau of Strategies Management
Working Group
2.7 Ms. Suwimol Jintawat, BIMD Working Group
2.8 Ms. Thitaya Wongtawatnukul, BIMD Working Group
2.9 Mr. Chawakorn Ophasanond, BIMD Working Group
2.10 Ms. Nuttinee Pantarasutra, BIMD Working Group
2.11 Mr. Jirawatt Chutipollawatt, BIMD Working Group
2.12 Representative, IPC1 Working Group
2.13 Representative, IPC6 Working Group
2.14 Representative, IPC8 Working Group
2.15 Representative, IPC10 Working Group
2.16 Mr. Rak Charoensiri, BIMD Secretary
3. Regional Working Committee, Industrial Promotion Center Region 1
3.1 Director, IPC1 Chairman
3.2 Representative, Chiang Mai Provincial Industry Office (PIO) Committee
3.3 Representative, Office of Commercial Affairs, Chiangmai Committee
3.4 Representative, Chiangmai Community Development Office Committee
3.5 Representative, Chiang Mai Provincial Agricultural Office Committee
3.6 Representative, FTI Chiangmai Committee
3.7 Representative, Chiangmai Chamber of Commerce Committee
3.8 Representative, SMEDB Chiangmai Branch Committee
3.9 Representative, TCG Chiangmai Branch Committee
3.10 Representative, ATSME Committee
3.11 Representative, BIMD Committee
3.12 JICA Thailand Office Committee
3.13 JICA Project Team Committee
3.14 Officer, IPC1 Secretary
1
A-3
4. Regional Working Committee, Industrial Promotion Center Region 6
4.1 Director, IPC6 Chairman
4.2 Representative, Nakhon Ratchasima PIO Committee
4.3 Representative, Regional Investment and Economic Center 2 Committee
4.4 Representative, Office of Commercial Affairs, Nakhon Ratchasima Committee
4.5 Representative, Nakhon Ratchasima Community Development Office Committee
4.6 Representative, FTI Nakhon Ratchasima Committee
4.7 Representative, Nakhon Ratchasima Chamber of Commerce Committee
4.8 Representative, SMEDB Nakhon Ratchasima Branch Committee
4.9 Representative, TCG Nakhon Ratchasima Branch Committee
4.10 Representative, ATSME Committee
4.11 Representative, Suranaree University of Technology Committee
4.12 Representative, Nakhon Ratchasima Rajabhat University Committee
4.13 Representative, Buriram Rajabhat University Committee
4.14 Representative, Vongchavalitkul University Committee
4.15 Representative, Nakhon Ratchasima Provincial Administrative Organization
Committee
4.16. Representative, BIMD Committee
4.17 JICA Thailand Office Committee
4.18 JICA Project Team Committee
4.19 Officer, IPC6 Secretary
1
A-4
5. Regional Working Committee, Industrial Promotion Center Region 8
5.1 Director, IPC8 Chairman
5.2 Representative, Suphanburi PIO Committee
5.3 Representative, Office of Commercial Affairs, Suphanburi Committee
5.4 Representative, Suphanburi Community Development Office Committee
5.5 Representative, Suphanburi Provincial Labour Protection and Welfare Office
Committee
5.6 Representative, FTI Suphanburi Committee
5.7 Representative, Suphanburi Chamber of Commerce Committee
5.8 Representative, SMEDB Suphanburi Branch Committee
5.9 Representative, TCG Ayutthaya Branch Committee
5.10 Representative, ATSME Committee
5.11 Representative, Service Provider Network Foundation Committee
5.12 Representative, BIMD Committee
5.13 JICA Thailand Office Committee
5.14 JICA Project Team Committee
5.15 Officer, IPC8 Secretary
1
A-5
6. Regional Working Committee, Industrial Promotion Center Region 10
6.1 Director, IPC10 Chairman
6.2 Representative, Surat Thani PIO Committee
6.3 Representative, Regional Investment and Economic Center 6 Committee
6.4 Representative, Office of Commercial Affairs, Surat Thani Committee
6.5 Representative, Surat Thani Community Development Office Committee
6.6 Representative, Surat Thani Provincial Labour Office Committee
6.7 Representative, Surat Thani Provincial Labour Protection and Welfare Office
Committee
6.8 Representative, Surat Thani Employment Office Committee
6.9 Representative, FTI Surat Thani Committee
6.10 Representative, Surat Thani Chamber of Commerce Committee
6.11 Representative, SMEDB Surat Thani Branch Committee
6.12 Representative, TCG Surat Thani Branch Committee
6.13 Representative, ATSME Committee
6.14 Representative, Surat Thani Oil Palm Research Center Committee
6.15 Representative, Office of the Rubber Replanting Aid Fund Surat Thani Committee
6.16 Representative, Prince of Songkla University Surat Thani Campus Committee
6.17 Representative, Surat Thani Palm Oil Industrial Cluster Committee
6.18 Representative, Southern Parawood Industrial Cluster Committee
6.19 Representative, BIMD Committee
6.20 JICA Thailand Office Committee
6.21 JICA Project Team Committee
6.22 Officer, IPC10 Secretary
添付
1プロジェクトの実績
A-7
添付 1-2 ワークショップ開催実績
注： 参加者数には運営スタッフを含まない。
出所： 参加者名簿をもとにJICAプロジェクトチーム作成
バンコク（BSPD/BIMD） チェンマイ（ IPC1） スパンブリ（ IPC8） スラータニー（ IPC10）
開催日 参加者数 開催日 参加者数 開催日 参加者数 開催日 参加者数 開催日 参加者数
キックオフミーティング 2013/5/23 10 - 2 - 2 - 2 - 2BSPDと各IPCの代表が参加して
バンコクで開催した。
モジュール 1 IPC - - 2013/5/28 10 2013/6/3 29 2013/6/5 22 2013/5/31 24
モジュール 2 BDSP - - 11 20 11 25
SP - - 11 5 15 10
モジュール 3 IPC - - 2013/5/28 6 2013/8/8 4 2013/8/8 5 2013/5/31 15
BDSP - - 2013/8/5 12 2014/1/20-21 11 2014/1/27-28 14 2013/7/30 20
- - 2013/10/31 12 - - - - 2013/11/5 20
SP - - 2013/8/2 10 2014/1/22 14 2014/2/3 31 2013/7/29 10
- - 2013/10/30 11 - - - - 2014/3/19 5
モジュール 4 IPC - - - - 2014/5/29 3 2014/6/5 8 - - チェンマイとスラータニーでは省
略した。
BDSP - - 2014/11/25 4 2014/5/28 11 2014/6/3 8 - - スラータニーでは省略した。
SP - - 2014/11/25 9 2014/5/27 6 2014/6/3 12 2014/6/10 5
モジュール 5 IPC - - 2014/6/20 4 - - - - 2014/6/12 5
- - 2014/7/18 4 - - - - 2014/8/1 5
- - 2014/11/26 5 2014/11/27 4 2014/11/20 4 2014/11/20, 21 6 / 5
- - 2015/2/10 9 2015/1/15 4 2015/1/27 5 2015/2/10, 12 6 / 5
- - 2015/10/20 5 2015/12/1 4 2016/1/13 4 2015/12/22 6 BDSP・SPと合同開催した。
BDSP - - - - - - - - 2014/6/11 17
- - - - - - - - 2014/7/31 9
- - - - 2014/11/26 13 2014/11/19 9 2014/11/19 8
- - 2015/6/5 5 2015/1/16 9 2015/1/29 4 2015/2/12 13
- - 2015/10/20 10 2015/12/1 5 2016/1/13 14 2015/12/22 14 IPC・SPと合同開催した。
SP - - - - 2014/11/25 5 2014/11/18 6 2014/11/18 4
- - 2015/6/5 7 2015/1/16 4 2015/1/28 6 2015/2/11 4
2015/10/20 6 2015/12/1 7 2016/1/13 7 2015/12/22 6 IPC・BDSPと合同開催した。
モジュール 6 IPC - - 2015/5/28 4 2015/6/30 4 2015/6/18 3 2015/7/24 4
BDSP - - - - 2015/7/2 10 2015/6/19 6 2015/7/22 10
SP - - - - 2015/7/1 9 2015/6/17 4 2015/7/23 4
2013/7/25 8 - - - - - - - -
2014/5/22-23 7 - 2 - 1 - 1 - 2IPCからの参加者は第1回本邦
研修の参加者に限定した。
2014/8/14, 24 8 / 7 - - - - - - - -
2014/11/13 3 - - - - - - - -
2015/3/2 6 - - - - - - - -
2016/1/27 5 - - - - - - - -
2015/8/4 5 - - - - - - - -
ナコンラチャシマ（ IPC6）備考
チェンマイとスラータニーでは2回に分けて開催した。
チェンマイとスラータニーではプ
ログラムを2回に分割した。
2013/11/12 2013/11/19 2013/5/31
モニタリングシステム構築W/S
経験の共有・整理W/S
アクションプラン作成W/S
モニタリング・評価W/S
アクションプラン更新W/S
2013/5/28
添付 1 プロジェクトの実績
A-9
添付 1-3 RISMEP 役割能力強化セミナー開催実績および研修教材の概要
注： No.に「*」を付した講座は相談員研修（上級編）カリキュラムにも含まれる。参加者フィードバックは、「十分に合致する／十分に活用できる（5点）」から「まったく合致しない／まったく活用できない（1点）」までの5段階評価。各セミナーが対象とした役割グループによる評価に網掛けした。2014年3月以前と2016年1月以降は収集しなかった。M 中小企業支援機関の組織運営・管理を行うManager C-I 中小企業の相談に応じ、求めに応じて情報提供するCounselor C-II 個々の中小企業のニーズを特定し、適切な支援を立案・調整・提供するCoordinatorA 中小企業の問い合わせを受け付け、Counselorに取り次ぐAssistant S 専門分野について詳細なコンサルティングを提供するSpecialist F RISMEPメカニズム構築のプロセスを支援するFacilitator
出所：JICAプロジェクトチーム作成
全体 M C-I C-II A S F 全体 M C-I C-II A S F
12 支援機関ネットワークとSPネットワークによる
中小企業支援
M/C-I/C-II/A/S/F
2015/2/23 ナコンパトム 65 31 4.81 4.67 4.84 4.50 4.90 4.75 4.78 4.73 5.00 4.63 5.00 4.90 4.88 4.82
2015/3/17 チェンマイ 18 16 4.89 5.00 4.94 5.00 5.00 5.00 4.90 4.89 4.50 4.88 4.91 4.83 4.89 4.902015/3/10 ナコンラチャシマ 17 16 5.00 5.00 5.00 5.00 5.00 5.00 5.00 4.88 - 4.90 5.00 5.00 5.00 4.802015/3/12 スパンブリ 13 12 4.75 - 4.75 5.00 4.50 - 4.75 4.58 - 5.00 5.00 4.00 - 4.382015/3/19 スラータニー 19 13 4.62 4.00 4.89 5.00 5.00 4.67 4.20 4.77 5.00 5.00 5.00 5.00 5.00 4.402014/7/22 チェンマイ 38 34 4.59 4.50 4.67 4.60 4.64 4.50 4.89 4.62 4.67 4.60 4.80 4.64 4.25 4.442014/11/25 ナコンラチャシマ 30 26 4.69 4.80 4.80 4.75 4.78 4.75 4.77 4.77 5.00 4.80 4.00 4.56 4.75 4.772014/11/18 スパンブリ 38 33 4.42 4.33 4.20 4.50 4.30 4.50 4.41 4.58 5.00 4.70 5.00 4.50 4.50 4.562014/7/30 スラータニー 38 22 4.43 4.67 4.67 4.67 5.00 5.00 4.43 4.32 4.25 4.40 4.25 4.67 4.50 4.382014/3/4 バンコク 83 - - - - - - - - - - - - - - -
2014/2/19 チェンマイ 19 - - - - - - - - - - - - - - -2014/8/19 ナコンラチャシマ 29 15 4.73 5.00 4.73 4.71 5.00 - 4.67 4.67 5.00 4.64 4.71 4.83 - 4.672015/12/2 ナコンラチャシマ 26 20 4.77 4.83 4.89 4.71 4.77 4.67 4.71 4.77 4.83 4.79 4.71 4.85 4.67 4.712014/8/21 スパンブリ 40 18 4.78 - 5.00 - 4.67 4.50 4.90 4.82 - 5.00 - 4.50 5.00 5.002016/1/15 スパンブリ 32 - - - - - - - - - - - - - - -2014/8/4 スラータニー 26 24 4.91 5.00 4.92 5.00 5.00 4.80 5.00 4.83 5.00 4.85 5.00 5.00 4.80 4.89
22b SPのためのコーチング技術 C-I/C-II/S 2015/12/2 ナコンラチャシマ 23 21 4.77 4.75 4.86 4.67 4.69 4.50 4.40 4.92 4.82 4.86 4.75 4.85 4.50 4.602014/7/22 チェンマイ 38 34 4.85 5.00 4.77 4.86 5.00 5.00 4.80 4.44 5.00 4.69 4.71 4.28 5.00 4.802014/11/26 ナコンラチャシマ 24 24 4.75 4.86 4.77 4.67 4.70 4.83 4.86 4.79 4.71 4.77 4.67 4.80 4.67 4.792014/11/19 スパンブリ 35 23 4.48 4.33 4.44 4.25 4.33 4.00 4.59 4.65 4.67 4.56 4.50 4.33 4.50 4.712014/7/31 スラータニー 23 10 4.60 5.00 4.25 5.00 - 5.00 4.75 4.70 4.00 4.25 4.50 - 5.00 5.002015/5/29 チェンマイ 21 20 4.85 4.50 4.92 5.00 4.88 4.88 4.93 4.90 4.50 4.92 5.00 5.00 5.00 4.932015/6/16 スパンブリ 28 28 4.46 4.67 4.71 4.00 4.67 5.00 4.35 4.74 4.67 4.67 4.50 4.83 5.00 4.82
25 ワークショップファシリテーション技術 F 2014/3/5 バンコク 19 - - - - - - - - - - - - - - -2014/11/26 チェンマイ 15 12 4.75 5.00 5.00 5.00 5.00 5.00 4.63 5.00 5.00 5.00 5.00 5.00 5.00 5.002014/8/20 ナコンラチャシマ 36 25 4.88 5.00 4.79 4.89 4.88 5.00 4.94 4.88 5.00 4.79 4.78 5.00 4.75 4.942014/8/22 スパンブリ 25 16 4.75 5.00 4.75 5.00 4.40 - 4.88 4.81 5.00 5.00 5.00 4.40 - 4.882014/11/20 スラータニー 16 14 4.64 - 4.50 5.00 4.25 5.00 4.86 4.79 - 4.50 5.00 4.50 5.00 5.00
27 RISMEPプロジェクトのためのコミュニケー
ション術C-II/F 2015/8/13 バンコク 40 40 4.72 4.67 4.62 4.77 4.73 4.33 4.80 4.83 4.86 4.79 4.86 4.92 5.00 4.81
2014/7/18 チェンマイ 27 24 4.54 5.00 4.67 4.75 5.00 5.00 4.38 4.67 5.00 4.73 5.00 5.00 5.00 4.502015/1/20 ナコンラチャシマ 24 20 4.70 4.75 4.73 4.43 4.71 4.33 4.67 4.65 4.75 4.55 4.57 4.57 4.00 4.442015/1/30 スパンブリ 43 24 4.54 4.50 4.56 4.60 4.75 4.33 4.50 4.63 4.50 4.67 4.60 4.75 4.33 4.572014/8/7 スラータニー 12 9 4.56 5.00 4.75 4.00 5.00 - 5.00 4.11 4.00 4.25 4.00 4.00 - 4.00
29 RISMEPプロジェクトのための戦略管理 F 2015/12/14 バンコク 34 24 4.68 4.78 4.88 4.90 4.73 4.67 4.70 4.68 4.56 4.50 4.70 4.82 5.00 4.67
31 総合相談窓口による「診断“気づき”ツール」
の活用C-II/S 2014/8/5-6 スラータニー 17 11 4.80 5.00 4.78 5.00 5.00 4.50 5.00 4.73 5.00 4.70 5.00 5.00 5.00 5.00
2015/1/20 ナコンラチャシマ 24 23 4.61 4.67 4.69 4.43 4.67 4.67 4.45 4.65 4.67 4.69 4.43 4.67 4.67 4.642015/1/30 スパンブリ 43 30 4.57 4.80 4.57 4.57 4.75 4.50 4.50 4.83 5.00 4.86 5.00 5.00 5.00 4.75
33 金融支援を伴う経営改善計画書の作り方 C-I/C-II/S 2015/1/21-22 ナコンラチャシマ 24 26 4.73 4.50 4.80 4.71 4.89 4.75 4.58 4.62 3.75 4.60 4.43 4.56 4.25 4.3334 商品開発マーケティング C-II/S 2015/6/22 スパンブリ 29 28 4.50 4.50 4.57 4.33 4.43 4.80 4.41 4.75 4.50 4.86 4.67 4.71 4.80 4.7135 中小企業のブランディング C-II/S 2015/3/13 スパンブリ 14 14 4.93 - 5.00 - 5.00 5.00 4.86 4.93 - 4.83 - 5.00 5.00 5.00
36 観光地における課題と中小企業が取り組む
べき課題と解決策を考えるC-I/C-II/A/S 2015/5/29 チェンマイ 16 13 4.92 4.50 4.88 5.00 5.00 5.00 4.90 4.92 4.50 4.88 5.00 5.00 5.00 4.90
基
本
姿
勢
基
礎
ス
キ
ル
コ
ン
サ
ル
テ
ィン
グ
ツー
ル
13* 総合相談窓口におけるコーディネーターの
役割
WBSによる活動計画の作成方法28
ファシリテーションに役立つツール26
24* 経営課題の抽出・整理技術とその対応方法
中小企業の主要な経営課題と支援に必要
な経営基礎知識23*
カウンセリング技術（基礎編）22
開催場所
開催実績
S/F
F
C-II (S)
C-I/C-II (S)
C-I/C-II/A (S)
C-II/F(M/C-I/A/S)クリティカルシンキング21
回答数研修目的は役割発揮に必要な知識・技術と合致するか 得た知識・技術は役割発揮に活用可能か分類
S/FPMBOK®をベースにしたプロジェクトマネジ
メントの基礎32
参加者フィードバック
C-II
No. タイトル 対象者開催日 参加者数
1
A-11
No.
12
SP
1.
2.
3.
4.
5.
6.
SP
13* RISMEP 1. RISMEP
2.
3.
21 1.
2.
3.
4.
1
A-12
No.
22 SME 1.
2.
3.
4
22b SP SP 1. SP
2.
3.
SP
5
23* 1.
2.
3.
24* 1.
2.
3.
1
A-13
No.
25
4
1.
2. 4
3. RISMEP
26 RISMEP 1.
2.
3.
27 RISMEP RISMEP 1.
2.
3. RISMEP
(1)
(2) /
(3)
28 WBS
WBS (Work Breakdown
Structure)
1. WBS
2. WBS
3. WBS
WBS
WBS
WBS
1
A-14
No.
29 RISMEP 1.
2. RISMEP
3.
RISMEP 1
5
31
“
”
1.
2.
3.
32 PMBOK®
PMBOK®
5
9
1.
2. PMBOK®
3.
PMBOK® 5 9
WBS EVM
1
A-15
No.
33 1.
2.
3.
34 1.
2.
35 1.
2.
3.
4.
1
A-16
No.
36 1.
2.
3.
6
No. *
JICA
1
A-17
1-4
1.
1 2 3
1)
2)
3)
1)
2)
3)
1)
2)
3)
16
2014 4 8
2014 4 23
16
2014 12 8
2014 12 23
9
2015 4 7
2015 4 15
9 BIMD 3 16 BIMD 2 12 BIMD 0
IPC 6 IPC 6 IPC 3
BDSP 0 BDSP 4 BDSP 3
SP 0 SP 4 SP 6
JICA
2.
№ /
1
1 Mr. Rak Charoensiri /
( )
2 Ms. Suwimol Jintawat /
( )
3 Mr. Chawakorn Ophasanond /
( )
4 Ms. Kaewta Woratummanon 1 /
( )
1
A-18
№ /
5 Ms. Warawan Thongmee 1 /
( )
6 Ms. Suttarat Kornwittayasinn 6 /
( )
7 Ms. Pimpichaya Karnbunjong 8 /
( )
8 Ms. Preeda Onpradit 10 /
( )
9 Mr. Tuemsak Eianlhang 10 /
( )
2
1 Ms. Thitaya Wongtawatnukul /
( )
2 Mr. Jirawatt Chutipollawat /
( )
3 Mr. Chanwit Thepumong 1 /
( )
4 Ms. Warunee Phongphaeo 6 /
( )
5 Mr. Oatthasin Komonwisut 6 /
( )
6 Mr. Chinchai Chongsukklai 8 /
( )
7 Mr. Preedee Sawangsri 8 /
( )
8 Ms. Nataya Suebsen 10 /
( )
9 Ms. Pratheepchon Chailert /
( )
10 Ms. Sawitree Akanittasaynee /
( )
11 Ms. Suwannee Limchitsomboon /
( )
12 Mr. Praditt Suwaluck /
( )
13 Mr. Isra Teerawatsakul /
( )
14 Mr. Pongsaran Siriboonwatana /
( )
15 Mr. Chaiwats Tiwsoi /
( )
1
A-19
№ /
16 Mr. Jaru Tipsak/ ( )
3
1 Mr. Ake Kamonpridagul 1 /
( )
2 Mr. Yuttana Phetnoi 6 /
( )
3 Mr. Supagit Jindakon 10 /
( )
4 Mr. Kal Kalayanamitra /
( )
5 Mr. Ekarong Sukjit /
( )
6 Ms. Lumprai Srithamma /
( )
7 Mr. Visit Savangngam( )
8 Ms. Suvimon Nitiketkosol( )
9 Ms. Sirirath Rodboung( )
10 Ms. Ratsarakorn Buakham( )
11 Mr. Thitipol Pongwiratsuk( )
12 Ms. Nipaporn Rattanaphan( )
JICA
3.
1 2014 4 8 2014 4 23
4/8 ( )
4/9 ( ) 9:30 12:00 JICA
13:00 15:00
16:00 16:30 JICA
4/10 ( ) 9:30 11:30
13:30 15:00
15:30 18:30
1
A-20
4/11 ( ) 10:00 12:00
13:30 16:30
4/12 ( )
4/13 ( )
4/14 ( ) 14:15 17:15
4/15 ( ) 10:00 12:00
14:00 16:00
4/16 ( ) 10:00 14:30
4/17 ( ) 9:00 11:30
14:00 16:00
4/18 ( ) 9:00 10:30
10:45 12:30
14:00 17:00
4/19 ( )
4/20 ( )
4/21 ( ) 9:00 16:00
4/22 ( ) 9:00 10:00
10:00 11:00
11:00 12:00
4/23 ( )
2 2014 12 8 2014 12 23
12/8 ( )
12/9 ( ) 10:00 12:30 JICA
13:30 15:30
12/10 ( ) 10:00 12:00
14:30 16:30
12/11 ( ) 10:00 12:00
14:00 17:00
12/12 ( ) 9:00 12:00
14:00 17:00 2k540
12/13 ( )
12/14 ( )
12/15 ( ) 9:30 12:00
13:00 17:30 JAPAN
12/16 ( ) 9:30 12:00
13:30 15:00 NPO
12/17 ( )
10:00 12:00
13:30 16:30
1
A-21
12/17 ( )
9:30 12:00
13:00 16:00
12/18 ( )
9:00 12:00
13:00 16:00
9:00 16:00
12/19 ( ) 10:00 16:00
12/20 ( )
12/21 ( )
12/22 ( ) 9:30 11:30
11:30 12:00
12:00 12:30 JICA
12/23 ( )
3 2015 4 7 2015 4 15
4/7 ( )
4/8 ( ) 10:00 12:30 JICA
14:00 16:00
4/9 ( ) 10:00 12:00
14:30 16:30
4/10 ( ) 13:30 17:30
4/11 ( )
4/12 ( )
4/13 ( ) 10:00 12:00
14:00 16:00
4/14 ( ) 9:30 12:00
13:30 15:00
4/15 ( )
JICA
1
A-22
4.
4.1.
(1)JICA
(2)2015 6 8 2015 6 30 23
(3)3 37
4.2 N=34 (91.9%)
(1) Have you reported and/or shared what you learned in Japan after coming back in Thailand?1-1 Oral report and/or presentation
Done alreadyNot yet Total
< 1 month < 3 months> 3 months /
unknownSubtotal
Program
First 5 71.4% 0 0.0% 2 28.6% 7 100.0% 0 0.0% 7 100.0%
Second 11 68.8% 4 25.0% 1 6.3% 16 100.0% 0 0.0% 16 100.0%
Third 7 63.6% 2 18.2% 1 9.1% 10 90.9% 1 9.1% 11 100.0%
Group
DIP 14 73.7% 1 5.3% 3 15.8% 18 94.7% 1 5.3% 19 100.0%
BDSP 4 80.0% 1 20.0% 0 0.0% 5 100.0% 0 0.0% 5 100.0%
SP 5 50.0% 4 40.0% 1 10.0% 10 100.0% 0 0.0% 10 100.0%
ALL 23 67.6% 6 17.6% 4 11.8% 33 97.1% 1 2.9% 34 100.0%
Note: The first program took place in April 2014, the second in December 2014, and the third in April 2015.
< 1 month = within one month after the program; < 3 months = later than one month but earlier than three months
after the program; > 3 months = later than three months after the program
[Audience]RISMEP network members (20)Bureau/division/unit which respondent belongs to (12)Respondent’s direct supervisor (7)BIMD / IPC (5)TICA (4)Organization which respondent belongs to (3)JICA / JICA Project Team (3)SME / entrepreneur (2)Incubator (1)
1
A-23
1-2 Written report submission
Done alreadyNot yet Total
< 1 month < 3 months> 3 months /
unknownSubtotal
Program
First 3 42.9% 1 14.3% 1 14.3% 5 71.4% 2 28.6% 7 100.0%
Second 9 56.3% 2 12.5% 4 25.0% 15 93.8% 1 6.3% 16 100.0%
Third 5 45.5% 4 36.4% 1 9.1% 10 90.9% 1 9.1% 11 100.0%
Group
DIP 9 47.4% 4 21.2% 4 21.2% 17 89.5% 2 10.5% 19 100.0%
BDSP 4 80.0% 0 0.0% 1 20.0% 5 100.0% 0 0.0% 5 100.0%
SP 4 40.0% 3 30.0% 1 10.0% 8 80.0% 2 20.0% 10 100.0%
ALL 17 50.0% 7 20.6% 6 17.6% 30 88.2% 4 11.8% 34 100.0%
Note: The first program took place in April 2014, the second in December 2014, and the third in April 2015.
< 1 month = within one month after the program; < 3 months = later than one month but earlier than three months
after the program; > 3 months = later than three months after the program
[Destination]TICA (18)Organization which respondent belongs to (11)RISMEP network members (5)Respondent’s direct supervisor (5)BIMD / IPC (4)Bureau/division/unit which respondent belongs to (3)
(2) What do you remember most clearly among what you learned in Japan, at this moment of time?[Concepts/keywords frequently referred to]
Category Concept / keyword
Network / coordination 24 70.6% - 12
Informal / by personal relationship 5
Between public and private 4
With SMEs 3
Local 2
With universities 2
Between many parties / different agencies 2
Across national, provincial, municipal levels 2
[specific cases] 3
[specific techniques] 6
One-stop service 14 41.2% - 5
System of support network / referral / team consulting 8
Use of consultants / expert dispatch 4
Easy access 3
Yorozu 2
1
A-24
Category Concept / keyword
Support methods 13 38.2% Local revitalization / local products and tourism promotion 7
Counselling / business consulting 6
Business incubation 3
Agriculture-Commerce-Industry Collaboration 2
Business Innovation Plan 2
Promotion of traditional handicrafts / Japan Brand 2
Government financial institute 2
Japanese SME development policy and measures 2
[other] 2
Role / skills 10 29.4% Coordinator 5
Facilitation 5
Attitude / culture 10 29.4% Cooperation / unity / discipline 6
Systematic / clear plan 6
Constantly improve / eager to learn / proactive 4
Humility / equal relationship with entrepreneur / build confidence 3
Culture of SMEs (forward-looking and public-minded) 2
The concept of most people in Japan to live and work 1
Other 1 2.9% Understand and appreciate the importance of the Project 1
Note: The sum of the number of reference to each concept/keyword does not necessarily coincide with the number of
reference to the category for a respondent may refer to multiple concepts/keywords.
(3) Have you applied what you learned in Japan to your work and activities practically?
In the RISMEP Project Outside the RISMEP ProjectTotal
Applied already Not yet Applied already Not yet
ProgramFirst 7 100.0% 0 0.0% 6 85.7% 1 14.3% 7 100.0%
Second 16 100.0% 0 0.0% 16 100.0% 0 0.0% 16 100.0%
Third 9 81.8% 2 18.2% 8 72.7% 3 27.3% 11 100.0%
Group
DIP 19 100.0% 0 0.0% 17 89.5% 2 10.5% 19 100.0%
BDSP 4 80.0% 1 20.0% 5 100.0% 0 0.0% 5 100.0%
SP 9 90.0% 1 10.0% 8 80.0% 3 20.0% 10 100.0%
ALL 32 94.1% 2 5.9% 30 88.2% 4 11.8% 34 100.0%
3-1 Work and activities in the RISMEP Project[Free descriptive answers]
SME
20
SME SP RISMEP
12
1)
SME SME
1
A-25
2) SP SP SP
3)
1)
2) BDSP
SME SP SME
15 SP Northern Food Valley
SME SME SP PR
SME
IPC BDSP SP
1) SP BDS 2) IPC8
BDSP RISMEP
SME
2015 5 11 SP
Riken Wako Incubation Plaza SME BDSP
SP
SME
SME
1) RISMEP 2)
3) BDSP SP
BDSP IPC
BDSP SP
BDS IPC8 SP
1) SPC-IPC1 RISMEP
RISMEP
SME RISMEP
1
A-26
2)
KNS SPC-IPC1
3) SPC-IPC1
RISMEP PR
SME SPC SPC
RISMEP
SME RISMEP
RISMEP
RISMEP
Assisted IPCs to create the BDSPs’ joint activities in their areas and convinced them to run the activities both formal and informal to strengthen network’s relationship. The BDSP members
realized the power of network for operating their tasks easier. I can take the knowledge gained from the training applied in accordance with the work in Thailand and create network in Chiang Mai in the work OTOPs and SMEs integrated.
Development of the SME support network by success cases1) Seminar to help SMEs 2) Database systems 3) Preparation of service manuals 4) Status updates through the cover 5) Expand networks iP/MOU 6) PR at trade shows 7) Success case
1) One stop service 2) Counselling 3) Collaboration between SME supporting organizations 4) The Suphanburi RISMEP was collaborated by one stop service model from 2nd training program in Japan. We try to apply Minato City model but we have just started and we plan the Suphanburi
RISMEP is going to be Suphanburi counseling center same as Minato City.To assist enterprises by integrating with other agencies, both government agencies and consultants in the area.
I managed BDSP (iP) network to gain more participation and establish ownership of members. I have motivated iP members to many activities for complete integration. Such as on weekend I have coffee meeting and talking about creating success cases for iP.
SME support network development in informal system. We had informal meeting with 3-4 SPs in order to assign for SME support "KNS" => Korat Network System (Bamboo shoot entrepreneur is the one of success cases)
Responsibility for the work and involvement in assisting entrepreneurs and those who want to develop their own1) How to maintain SP team: Try to apply in the SP team but chairman isn't interested, I will try it
again at next meeting. 2) How to transfer customer to other network: Done by agreement between IPC8/BDSP/SP. 3) How to choose SP to provide service to customer: Done by creating Skill Matrix
1
A-27
of SP and SP Profile.
3-2 Work and activities outside the RISMEP Project[Free descriptive answers]
IPC1 BDSP
RISMEP IPC SME
1)
2)
SP
SP
1) SMEDB TCG SME MOU
2) 80% 2015 7
3 SP SP
1) PMBOK Email Fax SP
2) BOC
SME SP BDSP
SME ISO SP
SME
SME SME
1) IPC6 2) IPC6
SME
SME
1
A-28
SPC
SP SP
2015 6 10 13
IPC10 Supagit Supagit BOI
TCG SMEDB
JICA RISMEP
3
IPC10 2)
KNS iP MJU RMUTL SP iP
iP
How to speak clearly in public with the exact objectives and purposes of the contents. I can create a network of service in Chiang Mai Business Link on 15-18 June 2015 in Yangon,Myanmar.
University Business Incubation (UBI) applied by research.Knowledge can be acquired, developed and orientation in the consulting business under theoperation of the university and learn the skills to analyze and diagnose the establishment to allow
troubleshooting and can meet the needs of the operator correctly.Can be acquired network of services for entrepreneurs and SMEs through a mechanism of bringing knowledge to the development of research and innovation of SMEs to be strengthened. Our goal is
to become the university's educational institutions, contributing technology to the commercial full.1) When I have a meeting with Suphanburi Chamber of Commerce I presented about the benefits from 2nd training program in Japan in field counseling center as example the Fuchu Chamber of
Commerce and Industry, Minato City etc. The SCC understood the roles to support SMEs as CCI in Japan for good role model. In the future the SCC is going to establish The SCC Counseling Center for SME. So many organization related SME will collaborate for helping SME that the Suphanburi
RISMEP going on them. 2) The Suphanburi RISMEP site visited SME/OTOP for survey the real problems from the owner after that we shared the information together in some cases we sent the service to Suphanburi SP to help and solve the problem. But if it has normal problem we send the
service to government agencies with direct responsibility for solving the problems.The system operates within the guidelines of the RISMEP maintain such collaboration highly
1
A-29
Cluster Group to assist enterprises by integrating with other agencies.According to a lesson learned from Kansai Network System (KNS), we would like to move
activities among the incubatees under Maejo University Business Incubator (MJUBI) using personal relationship. The results show that a good relationship and cooperation in dispersion through the group of incubatees.
For research project as an example; we collaborated with the other researchers (SP) to join some part of the whole project. That project was finally success with high impact.The rules and practices used in the lifestyle and cultural well-being as well as what they learned in
publishing for students and those interested to provide a more complete understanding of Japan.
(4) Was the training program in Japan effective for you?4-1 For the purpose of improving knowledge and skills required for the RISMEP Project
1-2 3 4 5 Ave. N
Program
First 0 0.0% 0 0.0% 3 42.9% 4 57.1% 4.57 7
Second 0 0.0% 0 0.0% 6 37.5% 10 62.5% 4.63 16
Third 0 0.0% 0 0.0% 1 9.1% 10 90.9% 4.91 11
Group
DIP 0 0.0% 0 0.0% 6 31.6% 13 68.4% 4.68 19
BDSP 0 0.0% 0 0.0% 2 40.0% 3 60.0% 4.60 5
SP 0 0.0% 0 0.0% 2 20.0% 8 80.0% 4.80 10
ALL 0 0.0% 0 0.0% 10 29.4% 24 70.6% 4.71 34
Note: The respondents evaluated the program on a 1 (totally ineffective) to 5 (very effective) scale.
4-2 For the purpose of improving knowledge and skills required for your work in general (not limited to the RISMEP Project)
1-2 3 4 5 Ave. NProgram
First 0 0.0% 0 0.0% 3 42.9% 4 57.1% 4.57 7
Second 0 0.0% 1 6.3% 5 31.3% 10 62.5% 4.56 16
Third 0 0.0% 0 0.0% 0 0.0% 11 100.0% 5.00 11
Group
DIP 0 0.0% 0 0.0% 7 36.8% 12 63.2% 4.63 19
BDSP 0 0.0% 0 0.0% 0 0.0% 5 100.0% 5.00 5
SP 0 0.0% 1 10.0% 1 10.0% 8 80.0% 4.70 10
ALL 0 0.0% 1 2.9% 8 23.5% 25 73.5% 4.71 34
Note: The respondents evaluated the program on a 1 (totally ineffective) to 5 (very effective) scale.
(5) Please provide any comments you would like to share regarding the training program in Japan.[Free descriptive answers]
1)
2)
SME
1
A-30
RISMEP
SME SME
SME SME
JICA
SME
SME SME
SME SME OTOP
SME OTOP
RISMEP
SME
SME
1) 2)
SME
SME
SME
SME 2K540
JR
OTOP
1
A-31
SME
SME
SME
SME
IPC6 RISMEP SME SP
SME
SME
JICA RISMEP
JICA
SP RISMEP SME
RISMEP
Of course, I am aware the power of network to run SME support program. In addition, it was my great opportunity to step up my personal skills in public speaking, facilitating the internal activities,
running the meeting, focusing the main point of the content, and etc. Thank you very much for those about to the program. Increase knowledge and understanding of methodologies to facilitate development of the SME
SME support network development, including the operation and promotion of one-stop service counters, through site visits and case studies. And understanding of local industry development and regional revitalization which is indispensable especially for regional SME development.
Schedule to visit each location had a limited time. And it is important to learn to be applied in the work of the institute. As well this is because time is strictly limited and the number of participants is
1
A-32
different according to each agency. The answer questions from each speaker places are limited. Does not fully meet the needs of the participants.
I would like to comment to add the training course for many curriculums for SME example strategy for business planning because the most Thai government agencies always are weak in skills of business planning and the other business course for helping the SME.
I think that every participant in RISMEP Project should go to training in Japan for motivation by themselves.The training on “Maintenance and Reinforcement of the Regional Small and Medium Enterprise
(SME) Support Network” is one of the great training programs. We learned both the system for SME support network in Japan and the examples of real network’s organizations.We hope that in the near future, we will activate inside and outside the RISMEP Project under the
concept knowledge from Japan. In case of Maejo University, we will create “Maejo University Service Provider Network Group” that looks like NPO for support entrepreneurs and SMEs.1) Training period should be longer (between 2-4 weeks) 2) To visit the SME supporting company
should be take in various kinds of business; construction, food, electronics, etc.Training in Japan is a very good experience and cultural well-being as well as the good of the country. Courtesy and kindness help share knowledge and get to know what the consultants with the
expertise and willingness to help people in the society. And the government's intention to assist entrepreneurs in the country, whether they are beginners or those who are already successful in business.
The training program in Japan helped me to learn more how to create and maintain team/group/network. I appreciate it too much.
1
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1-5
1. IPC1
1
A-34
1
A-35
1
A-36
1
A-37
FDA: Thai Food and Drug Administration ;
GMP: Good Manufacturing Practice ;
OSS: One Stop Service Center
CMRU: Chiang Mai Rajabhat University ;
CMU: Chiang Mai University ; FEU: Far Eastern University ;
MJU: Maejo University ; NCU: North Chiang Mai University
RMUTI: Rajamangala University of Technology Lanna
1
A-38
1
A-39
1
A-40
ECIT: Program for Enhancing SMEs Competitiveness throught IT IT
1
A-41
1
A-42
iOS:
1
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2. IPC6
1
A-44
1
A-45
1
A-46
BRU: Buriram Rajabhat University
1
A-47
NEC: New Entrepreneur Creation Program
1
A-48
1
A-49
1
A-50
1
A-51
1
A-52
3. IPC8
1
A-53
BMC: Business Model Canvas
1
A-54
1
A-55
IFOAM: International Federation of Organic Agriculture Movements
1
A-56
1
A-57
1
A-58
1
A-59
1
A-60
1
A-61
1
A-62
1
A-63
1
A-64
1
A-65
4. IPC10
1
A-66
1
A-67
1
A-68
1
A-69
1
A-70
ISO17025:
iTAP: Industrial Technology Assistance Program
PSU: Prince of Songklah University
1
A-71
1
A-72
添付
1プロジェクトの実績
A-73
添付 1-6 RISMEPメカニズムによる中小企業支援の成功事例一覧
注： CNX: Chiang Mai チェンマイ県; NAK: Nakhon Ratchasima ナコンラチャシマ県
BRU: Buriram Rajabhat University ブリラムラチャパット大学 CMRU: Chiang Mai Rajabhat University チェンマイラチャパット大学;CMU: Chiang Mai University チェンマイ大学; FDA: Thai Food and Drug Administration タイ食品医薬品管理局（保健省）;FEU: Far Eastern University ファーイースタン大学; GMP: Good Manufacturing Practice 適性製造基準; KTB: Krungthai Bank クルンタイ銀行;MJU: Maejo University メイジョー大学; PAO: Provincial Administrative Organization 県自治体; PHO: Provincial Health Office 県保健事務所（保健省）;RMUTI: Rajamangala University of Technology Isaan ラチャモンコン工科大学イサーン校; SUT: Suranaree University of Technology スラナリー工科大学; TCDC: Thailand Creative and Design Center タイクリエイティブ＆デザインセンター; VU: Vongchawalitkul University ウォンチャワリットクン大学
No. 事業者名 業種 支援サービス 支援チーム（BDSP） 支援チーム（SP）
CNX-1 J社 農産物加工［チリペースト］ 起業支援
1. IPC12. UBI (MJU)3. UBI (CMRU) 4. PHO 5. FTI6. PCDO
1. Mr. P. U.2. Mr. V. S.
CNX-2 KAR社 農産物加工［バナナの花茶］
1. 新商品開発
2. 商標登録と特許登録
3. 工場登録
4. オンラインマーケティング
5. 会計システム
1. IPC12. UBI (MJU)3. NSTDA4. MJU (農業学部)5. Center of Innovation Management, CMU
1. Mr. I. T.2. Mr. G. G.
CNX-3 B社 農産物加工［スパ商品］
1. 起業支援
2. 事業承継
3. 新商品開発
4. 事業拡大
1. IPC12. UBI (CMRU)3. サイエンスパーク (CMU)
Mr. I. T.
CNX-4 S社 手作り工芸品
1. マーケティング
2. 製造基準
3. 新商品開発
4. 展示会出展
1. IPC12. TCDC3. FTI
Mr. B. T.
CNX-5 KAP社 農産物加工［エッグロール］
1. ビジネス経営知識
2. 天然着色料での商品差別化
3. 販路拡大
4. FDA基準申請
5. 商標登録
1. IPC12. UBI (CMRU)3. PHO 4. UBI (MJU) 5. FTI
1. Ms. C. P.2. Mr. G. G.
CNX-6 Z社 農産物加工［小豆ペースト］
1. 起業支援
2. ブランデイングと販路拡大
3. 工場登録とGMP申請準備
1. UBI (MJU)2. DITP Chiang Mai3. IPC1
Mr. G. G.
CNX-7 M社 農産物加工・食品
1. 企業家の基本知識
2. 保存期間の延長
3. 商標登録
4. 工場登録
1. UBI (FEU)2. IPC13. UBI (MJU)4. Faculty of Agro-industry, CMU
Mr. V. S.
NAK-1 BL社 食品［ブラックゼリー］1. ブランデイング
2. インキュベーション
1. KTB2. TCG3. IPC64. UBI (BRU)
NaSPA1. Mr. P. S.2. Mr. S. P.
NAK-2 K社 食品［にら焼］
1. 金融支援へのアクセス
2. 法人登録
3. インキュベーション
1. SMEDB2. IPC63. UBI (BRU)
NaSPA1. Mr. P. S.2. Mr. S. P.
NAK-3 SAN社 農産物加工・食品
1. 商品開発
2. パッケージデザイン
3. 展示会出展
4.ビジネス運営の初歩的なアドバイス
1. UBI (SUT)2. NaSPA
1. Ms. L. S.2. Ms. B. B.
NAK-4 BA社 食品［月餅］1. 商標デザイン
2. 販路拡大
1. UBI (VU) 2. IPC63. PAO
NAK-5 SO社 農産物加工・食品
1. 新規創業者研修
2. ビジネスの思考提案
3. 品質とパッケージデザインの改良
4. 食品加工基準申請
1. IPC62. UBI (BRU)3. UBI (SUT)4. NaSPA
1. Ms. L. S.2. Ms. B. B.
NAK-6 PU社 食品［キノコ加工］
1. パッケージデザイン
2. 保存期間の延長
3. 品質の解析と製造基準の申請
4. 認可申請準備 （認可取得支援）（商品の標準化）
1. SUT2. UBI (RMUTI)
1. Ms. L. S.2. Ms. W. T.
NAK-7 GO社 ホテルNAK-8 GE社 自動車修理工場／カーアクセサリーNAK-9 Ms. At. S. 絹製品販売NAK-10 Ms. A. N. にんにく生産・販売NAK-11 Mr. N. L. 建設資材/建設業
NAK-12 Ms. P. S. 製菓工場NAK-13 Ms. Ru. S. 絹製品製造NAK-14 Ms. Ra. S. コーヒーショップ / 日本のアンティーク
NAK-15 C社 建設業 / リゾート
NAK-16 SAV社 レンタルNAK-17 PR社 物流 / アパートメント
NAK-18 Ms. N. N. ウッドチップ製造NAK-19 D社 ドラッグストアNAK-20 Ms. Ar. S. 精米所NAK-21 Mr. P. K. キャッサバ買取業NAK-22 Mr. L. C. 掘り井戸業NAK-23 Mr. Ka. P. 絹製品NAK-24 PI社 建設業NAK-25 Mr. M. N. ハーブ歯みがきNAK-26 Mr. W. P. 製材所NAK-27 G社 コンピューター販売 / レンタル
NAK-28 Mr. T. P. 小売業NAK-29 Ms. R. E. キャッサバ買取業NAK-30 Mr. K. N. 学校NAK-31 Ms. N. J. 絹製品製造NAK-32 H社 れんが工場NAK-33 Ms. S. T. 食品加工NAK-34 PA社 アパートNAK-35 Mr. I. R. レストランNAK-36 Mr. D. L. 美容院NAK-37 Mr. Kr. P. 小売店NAK-38 T社 会社の送迎バスNAK-39 M社 ハーブ飲料
1. 融資を受けるための事業計画書および財務諸表の準備
2. 事業拡大のための保証融資
1. IPC62. SMEDB3. TCG
NaSPA1. 融資を受けるための事業計画書および財務諸表の準備
2. 事業拡大のための保証融資
1. IPC62. SMEDB3. TCG
添付
1プロジェクトの実績
A-75
注： SPB: Suphanburi スパンブリ県; URT: Surat Thani スラータニー県
BJPC: Bunharn Jamsai Polytechnic College ブンハンチャムサイ高等専門学校;
IFOAM: International Federation of Organic Agriculture Movements 国際有機農業運動連盟
ISD: Institute of Skill Development 職業訓練教育機関（労働省
出所：事業対象地域の各IPCから提供された情報に基づいてJICAプロジェクトチーム作成
No. 事業者名 業種 支援サービス 支援チーム（BDSP） 支援チーム（SP）
SPB-1 P社 非食品農産物加工［ニームの農薬］
1. 競争力向上
2. IFOAM認可申請
3. 業績改善
1. PIO2. IPC8
SPB-2 X社 食品［シリアル］1. 競争力向上
2. マーケティング
1. PCO2. PIO3. PCDO4. IPC8
SPB-3 SI社 家具［フォトフレーム、キッチン用品、家具］
1. マーケティング
2. プロセス改善
1. ISD2. IPC8
SPB-4 SU社 非食品ハーブ［化粧品］
1. 認可申請支援
2. 商品・ブランド・パッケージ開発
3. マーケティング
1. PCO2. PCDO3. IPC8
1. Mr. C. T.2. Mr. T. P.3. Ms. N. R.
SPB-5 N社ハーブ［ノニジュース、黒生姜、ザクロジュース］
1. 認可申請支援
2. ブランド・パッケージ開発
3. マーケティング
1. PCDO2. PCO3. IPC8
1. Ms. S. R.2. Mr. T. P.3. Ms. N. R.4. Ms. R. B.5. Mr. C. S.
SPB-6 K社 食品［菓子］
1. ブランド・パッケージ開発
2. プロセス改善
3. 人材育成
1. PCO2. PIO3. ISD4. IPC8
1. Mr. C. T.2. Mr. T. P.
SPB-7 D社 食品［魚の干物、魚醤］1. マーケティング
2. 経営上のアドバイス
1. PCO2. PIO3. PCDO4. TCC5. IPC8
1. Mr. C. T.2. Ms. S. R.
SPB-8 E社 食品［塩漬け卵］
1. 環境にやさしい生産方法
2. 新しい製造施設のレイアウト
3. 商品開発
4. プロセス改善
1. PIO2. IPC8
Ms. S. R.
SPB-9 J社 非食品ハーブ［化粧品］
1. マーケティング
2. 製造基準認可申請支援
3. ブランドおよびパッケージ開発
1. PCDO2. IPC8
1. Ms. S. R.2. Mr. C. S.
SPB-10 H社 家具［ホテイアオイ製品］
1. 製品開発
2. プロセス改善
3. マーケティング
1. PCDO2. BJPC
URT-1 A社 ゴム加工 投資促進と融資1. IPC102. BOI
URT-2 R社 ゴム加工 信用保証
1. IPC102. TCG3. BOI
URT-3 CA社 観光エンターテインメント 融資獲得1. TCG2. BOI
Mr. T. K.
URT-4 CS社 ガラスとアルミニウムの施工 融資/信用保証1. TCG2. SMEDB
URT-5 W社 海運、遊覧船 融資獲得1. TCG2. BOI
Mr. T. K.
URT-6 CH社 食品［豚肉製品］
1. GMP認証とFDA登録
2. 工場の許可
3. 投資奨励策の申請
1. IPC102. チュムポン県PIO3. BOI4.プリンスオブソンクラー大学ス
ラータニー校 科学技術学部
1
A-77
1-7
1.
Subcontracted Survey for Fact-finding on Effects of Networking in Business Development Service Delivery in Thailand
BDSP SP
(1) .................................................................................. 4
- -
- -
(2) ...................................................................................................................... 6
- -
- -
- -
(1) BDSP SP ........ 250
(2) .......................................................................................... 500
- 2015 200
- 2015 300
2015 11 2 2016 2 29
(1) BDSP SP
-
-
(2)
-
-
-
-
-
1
A-78
2.
2.1
JICA11 2015
7 3 2015 91 2
31
2015 10
2.2
Infosearch LimitedDr. Kreaovan Limapichat, President
89/12-13 Amornpan 205 Tower 1, 11th Floor, Soi Nathong, Ratchadapisek Road, Dindaeng, Bangkok 10400, Thailandtel: 02-248-7662-6 fax: 02-248-7667e-mail: [email protected]
3.
2015 10 11 DIP BDSP SP JICA
2015 10 19
2015 10 26 JICA JICA
2015 11 2
5
2015 12 25
2016 1 12
BDSP SP BDSP 8
1
A-79
2016 1 19
BDSP SP BDSP 8
2016 2 4 4 2015
2
2016 2 29
2016 3 28
4.
4.1
Microsoft ExcelAdobe Acrobat
(1) (2)
BDSP SP
25 14 38 48
11 20 31 40
9 0 11 11
23 4 23 31
68 38 103 130
15 32 49 63
10 20 39 43
9 9 25 24
12 5 19 23
10 12 - -
13 4 - -
69 82 132 153
137 120 235 283
257 518
: (1)
4.2
2016 3 29JCC BIMD IPC BDSP SP
57
1
A-81
1-8
1.
2014 2015 20162
11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5
7 198 6.60
7 198 6.60
5 132 4.40
5 132 4.40
3 111 3.70
3 111 3.70
2 60 2.00
2 60 2.00
3 42 1.40
3 42 1.40
3 156 5.20
3 156 5.20
699 23.30
699 23.30
2. 2014 2015 2016
211 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5
8 0.40
8 0.40
2 0.10
2 0.10
2 0.10
2 0.10
3 0.15
3 0.15
3 0.15
3 0.15
0 0.00
0 0.00
25 1.25
25 1.25
43 2.15
43 2.15
25.4525.45
3
3
3
5
5
3
2
5
3
3
3
3
2
15 17
14 9
22 26
17
11 29
(19) (35) (27) (36) (35)
(19) (23) (34) (35) (21)
(42) (34) (35)
(24)
(14) (14) (14)
(53) (55)
(3) (3) (2)
(1)
(3)
(3)
(15) (10)
(19)
16 29
11 29(19)
(14)
(1)
W/P(2)(2) (2) (2)
(15)
(3)
(1)
(1)
(3)
8 22
15,16,18
17
12,18,19
12 22(42)
12 4(24)
9 11(3)
22 28(35)
3 25(23)
(10)6 15
(1)2
(1)13
25 27(34)
25 16(53)
14 27(14)
27 30(34)
20 15(27)
(32)
7 26
(14)
7 11
(36)
(48)
(1)
(1)
9 10(32)
18 21(35)
(36)
27 12(47)
(35)
(20)
6 4
(30)
10 23(14)
(56)
(3)
20 9(21)
6 9(35)
11 12(2)
