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A color queue management systemA color queue management system
Customer Customer
SegmentsSegments
Large Health Institutions. Hospital
Large Health Institutions. Hospital
chains, health organizations,
chains, health organizations,
management groups.
management groups.
Medical Clinics. Family Practices, Exam
Medical Clinics. Family Practices, Exam
Clinics.Clinics.
Value Value
PropositionsPropositions
an EMR solution with fluid and intuitive design, easy to configure and
an EMR solution with fluid and intuitive design, easy to configure and
implement. Secure and efficient digital means that completely
implement. Secure and efficient digital means that completely
removes the need for paper trails.
removes the need for paper trails.
- A newer solution for electronic medical records.
- A newer solution for electronic medical records.
- Performance improvement in handling patient queues and
- Performance improvement in handling patient queues and
records.records.
Value Value
Propositions -
Propositions - ContCont
- Customization to the needs of the process workflow.
- Customization to the needs of the process workflow.
- A solution that does what is expected, without hassle.
- A solution that does what is expected, without hassle.
- A fluid and intuitive design that attracts and instils curiosity,
- A fluid and intuitive design that attracts and instils curiosity,
easing the learning curve.
easing the learning curve.
- Reduces overhead costs and the need for paper trail. Im
proves
- Reduces overhead costs and the need for paper trail. Improves
speed of processing.
speed of processing.
- Reduces risk of medical errors caused by 'less than perfect'
- Reduces risk of medical errors caused by 'less than perfect'
documentation.
documentation.
- A more convenient way of handling patient records, queues and
- A more convenient way of handling patient records, queues and
history.history.
ChannelsChannels
Most sales will occur via direct, onsite sales, by
Most sales will occur via direct, onsite sales, by
product specialists. Secondary sales will occur via
product specialists. Secondary sales will occur via
Healthcare events, through sales booths and
Healthcare events, through sales booths and
presentations at the events. Other sales, to medical
presentations at the events. Other sales, to medical
clinics and other healthcare professionals will occur via
clinics and other healthcare professionals will occur via
website.website.
Customer Customer
Relationships
Relationships
- Acquisition: initial relationship occur via referrals, medical events contacts and
- Acquisition: initial relationship occur via referrals, medical events contacts and
web searches (Google, Yahoo, Bing, etc.)
web searches (Google, Yahoo, Bing, etc.)
- Retention: maintenance and new releases will be promoted and provided free
- Retention: maintenance and new releases will be promoted and provided free
of charge. Support will have monthly costs.
of charge. Support will have monthly costs.
- Sales Boost: major version releases will be offered at a discounted rate, and
- Sales Boost: major version releases will be offered at a discounted rate, and
new features will also be offered at discounted rates, along with package deals.
new features will also be offered at discounted rates, along with package deals.
- Since this market niche requires much care, dedicated personal assistance
- Since this market niche requires much care, dedicated personal assistance
will be offered to major customers. Mid-range customer will have personal
will be offered to major customers. Mid-range customer will have personal
assistance, and general customers will use automated services, online forums
assistance, and general customers will use automated services, online forums
and web support.
and web support.
Revenue Revenue
StreamsStreams
- Main stream based off licensing (customers purchasing the solution).
- Main stream based off licensing (customers purchasing the solution).
- Secondary stream will be based off asset sale of source code
- Secondary stream will be based off asset sale of source code
(customers purchasing the source code of the solutions).
(customers purchasing the source code of the solutions).
- Other steams include subscription fees (for smaller customers,
- Other steams include subscription fees (for smaller customers,
clinics, healthcare professionals).
clinics, healthcare professionals).
- Advertising one customer to other customers will also be available.
- Advertising one customer to other customers will also be available.
- Prices will be fixed according to customer segments, product
- Prices will be fixed according to customer segments, product
features and package discounts.
features and package discounts.
Key Resources
Key Resources
- Intellectual: knowledge of the medical
- Intellectual: knowledge of the medical
field, along with HIPAA and ACA
field, along with HIPAA and ACA
requirements, business and operational
requirements, business and operational
workflows and industry needs.
workflows and industry needs.
- Human: individuals with such
- Human: individuals with such
knowledge, training and specialization in
knowledge, training and specialization in
the related areas (software development,
the related areas (software development,
healthcare, legal, etc).
healthcare, legal, etc).
Key Activities
Key Activities
- Production: developing the software
- Production: developing the software
solutions for the industry needs.
solutions for the industry needs.
- Problem Solving: many of the HIPAA and
- Problem Solving: many of the HIPAA and
ACA requirement have not been met by
ACA requirement have not been met by
digital solutions, causing much latency in
digital solutions, causing much latency in
compliance.compliance.
- Platform/Network: solutions will either be
- Platform/Network: solutions will either be
implemented at the customer, or cloud.
implemented at the customer, or cloud.
Therefore, solutions will require
Therefore, solutions will require
infrastructure.
infrastructure.
Key Partnerships
Key Partnerships
- For those features not under mandate of
- For those features not under mandate of
local security, a partnership with Amazon
local security, a partnership with Amazon
Web Services will provide redundancy, load
Web Services will provide redundancy, load
balancing, and SLA for cloud services.
balancing, and SLA for cloud services.
- For features under mandate and
- For features under mandate and
ISO27001/27002 standards, local
ISO27001/27002 standards, local
infrastructure will be included in the package.
infrastructure will be included in the package.
A partnership with Dell will provide the
A partnership with Dell will provide the
hardware required.
hardware required.
Cost Structure
Cost Structure
- Model is Cost Driven for the first phase:
- Model is Cost Driven for the first phase:
a. Fixed for development and amenities
a. Fixed for development and amenities
- After Go-Live, Model will be Value Driven
- After Go-Live, Model will be Value Driven
is heavily diversified:
is heavily diversified:
a. Fixed for development and amenities
a. Fixed for development and amenities
b. Variable for Cloud hosting and Local
b. Variable for Cloud hosting and Local
Hosting (Economy of Scale)
Hosting (Economy of Scale)
Cost structure Revenue streams
Key resources
Key activities
Key partners
Value proposition
Customer relationships
Customer segments
Channels
Amazon Web Services
Dell
Developing the software solutions for the industry needs.Many HIPAA and ACA requirement not met.Solutions implemented at the customer, or cloud.
Fluid and intuitive design, easy to configure and implement. Secure, efficient, removes paper trails.Newer solution for electronic medical records.PerformanceCustomizationA solution without hassle.Reduces overhead, Improves speed of processing.Reduces medical errors Convenient way of handling patient records, queues and history.
Referrals, medical events, web searchesRetention: maintenance and new releases Support at monthly cost. Dedicated personal assistance Automated services, online forums and web support.
Large Health Institutions. Hospital chains, health organizations, management groups.Medical Clinics. Family Practices, Exam Clinics.
Knowledge of the medical field, HIPAA and ACA requirements, business and operational workflows and industry needs.
Direct SalesOnsite SalesSecondary sales via Healthcare events, sales booths and presentations at events. Other sales will occur via website.
Model is Cost Driven for the first phase: a. Fixed for development and amenitiesAfter Go-Live, Model will be Value Driven is heavily diversified: a. Fixed for development and amenities b. Variable for Cloud hosting and Local Hosting (Economy of Scale)
Licensing (customers purchasing the solution).Asset sale of source code Subscription fees Advertising one customer to other customersPrices will be fixed according to customer segments, product features and package discounts.
ReferencesReferences
www.businessmodelgeneration.co
www.businessmodelgeneration.comm