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© 2014 Autodesk © 2013 Autodesk Autodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

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Page 1: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk© 2013 Autodesk

Autodesk Confidential

Product Design Suite 2015Customer Scenarios

Important updates made April 10, 2014March 2014

Page 2: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Maintenance Subscription and Perpetual License Scenarios1. Will Maintenance Subscription increase when a customer is

fulfilled with PrDS 2015?2. Will customers see price increases next year?3. What are the options for customers with PrDS Standard 2014?4. How long can customers order or renew PrDS Premium or

Ultimate 2014?5. Will a customer who upgraded to PrDS Standard or Premium

after April 16, 2014 still be fulfilled with 2015? 6. What happens to PrDS Ultimate customers?7. Can a customer who is fulfilled with 2015 use 2014 (Previous

Version) products? 8. How can a customer get the new Showcase, Alias Design,

Mudbox or SketchBook Designer?

Desktop Subscription Scenarios9. Will Desktop Subscription customers be fulfilled with PrDS

2015? 10. Do Desktop Subscription customers have access to Previous

Versions?

Product Design Suite (PrDS) 2015Customer Scenarios

Page 3: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question A PrDS Premium customer with Maintenance Subscription

was fulfilled with PrDS Ultimate 2015. Will the customer’s Maintenance Subscription SRP price increase?

Answer The customer’s Maintenance Subscription SRP price will

not increase; we have changed our SRP pricing to align with the product the customer was upgraded from.*

Customers migrated from PrDS Premium to PrDS Ultimate, or from PrDS Standard to PrDS Premium, will continue to pay their same Maintenance Subscription SRP price.

1. Will Maintenance Subscription increase when a customer is fulfilled with PrDS 2015?

Page 4: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

1. Will Maintenance Subscription increase when a customer is fulfilled with PrDS 2015? (cont’d)

USFY14

License

Maintenance Subscription

PrDS Suite

License Basic Support New

Basic SupportRenewal

Adv Support New

AdvSupport Renewal

Standard $ 4,995

$800

$800

$1,025

$1,025

Premium $ 7,495

$1,125

$1,105

$1,595

$1,455

Ultimate $ 9,995

$1,400

$1,400

USFY15

License

Maintenance Subscription

PrDS Suite

License Basic Support New

Basic SupportRenewal

Adv Support New

AdvSupport Renewal

StandardN/A

Premium $5,775 $800 $800

$1,025

$1,025

Ultimate $8,395 $1,125

$1,125

$1,495

$1,400

U.S. Prices

Page 5: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Main Euro (Germany, France, Italy, Spain, Greece, Hungary, Portugal, etc.) and Japanese prices

1. Will Maintenance Subscription increase when a customer is fulfilled with PrDS 2015? (cont’d)

Main EuroFY14

License

Maintenance Subscription

PrDS Suite

License Basic Support New

Basic SupportRenewal

Adv Support New

AdvSupport Renewal

Standard€ 6,250 € 1,175 € 1,175 € 1,460 € 1,460

Premium€ 8,750 € 1,315 € 1,235 € 1,865 € 1,620

Ultimate€ 11,000

€ 1,685 € 1,685

Main EuroFY15

License

Maintenance Subscription

PrDS Suite

License Basic Support New

Basic SupportRenewal

Adv Support New

AdvSupport Renewal

StandardN/A

Premium€ 6,250 € 1,175 € 1,175 € 1,460 € 1,460

Ultimate€ 8,750 € 1,315 € 1,315 € 1,700 € 1,685

JPYFY14

License

Maintenance Subscription

PrDS Suite

License Basic Support New

Basic SupportRenewal

Adv Support New

AdvSupport Renewal

Standard¥805,000 ¥121,000 ¥117,000 ¥201,000 ¥197,000

Premium¥1,170,000 ¥190,000 ¥190,000 ¥301,000 ¥301,000

Ultimate¥1,460,000

¥234,000 ¥219,000

JPYFY15

License

Maintenance Subscription

PrDS Suite

License Basic Support New

Basic SupportRenewal

Adv Support New

AdvSupport Renewal

StandardN/A

Premium¥805,000 ¥121,000 ¥121,000 ¥201,000 ¥201,000

Ultimate¥1,170,000 ¥190,000 ¥190,000 ¥241,000 ¥234,000

Page 6: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question I understand that PrDS Standard Maintenance Subscription

customers are fulfilled with PrDS Premium, and those with PrDS Premium are fulfilled with PrDS Ultimate as of April 16, 2014*, with no increase in Maintenance Subscription SRP price at renewal this year. Will the customer’s renewal SRP price change next year?

Answer No, the new SRP pricing is not temporary. The pricing

represents the new SRP pricing for PrDS effective March 28, 2014.** Currently there are no plans to increase SRP pricing next year.

2. Will customers see price increases next year?

Page 7: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question What are the options for PrDS Standard customers, now

that PrDS Standard is being discontinued?

Answer All PrDS Standard customers should be encouraged to get

current on Maintenance Subscription by April 16, 2014 to be fulfilled with PrDS Premium 2015 at no additional cost for the remainder of their term. Those customers will renew PrDS Premium 2015 at the price of PrDS Premium Maintenance Subscription.

Customers will be able to renew PrDS Standard 2014 through May 6, 2014*. After that, PrDS Standard will be discontinued, and customers not on Maintenance Subscription will need to upgrade to PrDS Premium 2015 and purchase Maintenance Subscription (optional) to access a similar product set.

3. What are the options for customers with PrDS Standard 2014?

Page 8: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

4. How long can customers order / renew PrDS Premium and Ultimate 2014?

Question A customer would like to order a new Product Design Suite

Premium / Ultimate 2014 incl. Maintenance Subscription before the April 16th migration date. What will the customer receive and how much does he have to pay for Maintenance Subscription?

Answer All PrDS 2014 offerings can only be sold until May 6, 2014. For Maintenance Subscription for PrDS Premium 2014

customers will have to pay $800. For Maintenance Subscription incl. Advanced Support for

PrDS Ultimate 2014 they will have to pay $1685. On April 16, 2014 customers with PrDS Premium 2014 on

Maintenance Subscription will upgrade to PrDS Ultimate 2015, and PrDS Ultimate 2014 will be migrated to PrDS Ultimate 2015.

Page 9: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

4. How long can customers order / renew PrDS Premium and Ultimate 2014?

Question A customer would like to renew his Product Design Suite

Premium / Ultimate 2014 incl. Maintenance Subscription before the April 16th migration date. What will the customer receive and how much does he have to pay for Maintenance Subscription?

Answer For Maintenance Subscription for PrDS Premium 2014

customers will have to pay $800. For Maintenance Subscription incl. Advanced for PrDS

Ultimate 2014 they will have to pay $1685. On April 16, 2014 customers with PrDS Premium on

Maintenance Subscription will upgrade to PrDS Ultimate 2015, and PrDS Ultimate 2014 will be migrated to PrDS Ultimate 2015.

Page 10: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

4. How long can customers order / renew PrDS Premium and Ultimate 2014?Question A customer would like to renew his Product Design Suite

Premium / Ultimate 2014 incl. Maintenance Subscription after the April 16th migration date. What will the customer receive and how much does he have to pay for Maintenance Subscription?

Answer On April 16, 2014 PrDS Standard 2014 customers who were

on Maintenance Subscription will be upgraded to PrDS Premium 2015 and PrDS Premium and Ultimate 2014 will be upgraded to PrDS Ultimate 2015.

For Maintenance Subscription for PrDS Premium 2015 customers will have to pay $800.

For Maintenance Subscription incl. Advanced Support for PrDS Ultimate 2014 they will have to pay $1685; without Advanced Support $1125.

Page 11: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question A customer upgraded to PrDS Standard (via an upgrade

promotion), after the April 16th migration date. Will this customer still receive PrDS Premium, or will they stay on PrDS Standard, which is being discontinued?

Answer All PrDS customers should be encouraged to get current on

Maintenance Subscription before the April 16th migration. After April 16, 2014 customers who upgrade to (or renew)

PrDS Standard 2014 will be migrated to PrDS Premium 2015 through May 6, 2014.

PrDS Premium 2014 customers who late renew after April 16th will be migrated to PrDS Ultimate 2015 on a monthly basis throughout the year.

5. Will a customer who upgraded to PrDS Standard or Premium after April 16, 2014 still be fulfilled with 2015?

Page 12: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question What options do customers on PrDS Ultimate have, given the

packaging changes?

Answer For PrDS Ultimate customers on Maintenance Subscription

with Advanced Support, their price will remain the same in FY15. In FY16, the price of Maintenance Subscription with Advanced Support will increase slightly.

While it is not encouraged, PrDS Ultimate customers with Advanced Support can decide not to renew Advanced Support and purchase Basic Support when their existing contract comes up for renewal.

Highlighted in yellow (on the next slide) is the path an Ultimate customer with Advanced Support will take to stay on Advanced Support. In Orange is the path they could take to renew with Basic Support.

Additional Advanced Support information is available on OTS

6. What happens to PrDS Ultimate customers?

Page 13: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

6. What happens to PrDS Ultimate customers? (cont’d)Maintenance Subscription with FY14 FY15 FY16

Basic Support New

$1,125 $1,125

Basic Support Renewal

$1,125 $1,125

Advanced Support New

$1,400 $1,495 $1,495

Advanced Support Renewal

$1,400 $1,400 $1,495

Maintenance Subscription with FY14 FY15 FY16

Basic Support New

€ 1,315 € 1,315

Basic Support Renewal

€ 1,315 € 1,315

Advanced Support New

€ 1,685 € 1,700 € 1,700

Advanced Support Renewal

€ 1,685 € 1,685 € 1,700

Maintenance Subscription with FY14 FY15 FY16

Basic Support New

¥190,000 ¥190,000

Basic Support Renewal

¥190,000 ¥190,000

Advanced Support New

¥234,000 ¥241,000 ¥241,000

Advanced Support Renewal

¥219,000 ¥234,000 ¥241,000

Page 14: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question A PrDS Premium 2014 customer was fulfilled with PrDS

Ultimate 2015, and now needs to revert to Inventor Professional 2014 and Showcase 2014 for a particular project. Is this supported?

Answer Yes. The Previous Version entitlement for PrDS Ultimate 2015

includes PrDS Ultimate 2014, which includes Inventor Professional 2014 and Showcase 2014.

The customer can download and install the Previous Version 2014 suite from Subscription Center and use it in an network licensed (NLM) environment, or request a companion standalone (SLM) license in Subscription Center.

See the complete Previous Version Eligible Product List and How to Download a Previous Version in Subscription Center

7. Can a customer who is fulfilled with 2015 use 2014 (Previous Version) products?

Page 15: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question A customer uses Showcase and Alias Design and wants the

2015 version when they become available. How can the customer get access to the 2015 versions of Showcase and/or Alias Design?

Answer Showcase 2015 will be made available for both Product Design Suites

Premium and Ultimate 2015 editions and will check for appropriate licensing

Alias Design 2015 will be made available for Product Design Suite Ultimate 2015 only and will check for a Ultimate license to run

Both products will be available on the product download page for all PrDS 2015 customers to download and install; the product download page can be accessed from both Subscription center (Maintenance subscribers) as well as Autodesk Account (for Desktop subscribers and non-subscribers)

A customer does not need to be on Subs to download or install, but they will need a valid Product Design Suites 2015 license to run

Both products will show-up under the Product Design Suites 2015 bucket on the download page

Once each product is downloaded and installed, the customer will need to enter a valid Product Design Suites 2015 license to use the product

8. How can a customer get the new Showcase, Alias Design, Mudbox or SketchBook Designer?

Page 16: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question A customer uses Mudbox and/or Sketchbook Designer and

wants the 2015 version when they become available. How can the customer get access to the 2015 versions of Mudbox and/or Sketchbook Designer?

Answer From May 7th–Nov 6th, 2014, customers on Maintenance

Subscription will be offered a promotion to purchase the following 2015 products for the price of Maintenance Subscription only (GRPs): Mudbox $75 Sketchbook Pro $30 (replacement for SketchBook

Designer*)

8. How can a customer get the new Showcase, Alias Design, Mudbox or SketchBook Designer?

Page 17: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question What happens to Desktop Subscription customers who

purchased PrDS as a monthly, quarterly or annual plan? Will they be fulfilled with PrDS 2015 editions, as with Maintenance Subscription customers?

Answer Given the packaging changes, only PrDS Ultimate Desktop

Subscription customers will automatically receive the new PrDS 2015 release. PrDS Standard and Premium customers will choose when they move to 2015 by purchasing new plans for the 2015 Desktop Subscription at the end of their current term.

Customers have been communicated the options listed on the next slide

9. Will Desktop Subscription customers be fulfilled with PrDS 2015?

Page 18: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

If you purchased a Product Design Suite Standard monthly or quarterly plan, you can start a new Product Design Suite Premium 2015 plan after your current term ends.  Alternatively, you can choose to renew your 2014 Product Design Suite Standard until January 6th, 2015 (after this date, renewals will no longer be available for Product Design Suite Standard 2014). If you purchased on the Autodesk Store, you will first need to stop auto-renewal for your 2014 plan, then start the new 2015 plan.

If you purchased a Product Design Suite Standard annual plan, you have the option to contact your Authorized Autodesk reseller to cancel your current agreement and start a new agreement on Product Design Suite Premium 2015, at no charge for the remaining period of time in your current term.  Alternatively, you can choose to stay on 2014 until the end of your current term.

If you purchased a Product Design Suite Premium monthly or quarterly plan, you can start a new Product Design Suite Ultimate 2015 plan after your current term ends.  Alternatively, you can choose to renew your 2014 Product Design Suite Premium until January 6th, 2015 (after this date, renewals will no longer be available for Product Design Suite Premium 2014). If you purchased on the Autodesk Store, you will first need to stop auto-renewal for your 2014 plan, then start the new 2015 plan.

If you purchased a Product Design Suite Premium annual plan, you have the option to contact your Authorized Autodesk reseller to cancel your current agreement and start a new agreement on Product Design Suite Ultimate 2015, at no charge for the remaining period of time in your current term.  Alternatively, you can choose to stay on 2014 until the end of your current term.

If you purchased a Product Design Suite Ultimate monthly, quarterly or annual plan, you will automatically receive Product Design Suite Ultimate 2015.

Page 19: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk

Autodesk Confidential

© 2014 Autodesk

Question Will PrDS Premium & Ultimate 2015 Desktop Subscription

customers have access to use previous versions of the suites?

Answer PrDS Ultimate 2015 Desktop Subscription customers will

have access to PrDS Ultimate 2014 (one previous version) of the Desktop Subscription suite. Due to the composition changes, PrDS Premium 2015 does not include any entitlements.

PrDS Ultimate 2015 customers can download and install the 2014 version from Autodesk Account.

See the complete Previous Version Eligible Product List

10. Do Desktop Subscription customers have access to Previous Versions?

Product Design Suite Ultimate 2015Autodesk® Product Design Suite Ultimate 2014

Product Design Suite Premium 2015No entitlements

Page 20: © 2014 Autodesk © 2013 AutodeskAutodesk Confidential Product Design Suite 2015 Customer Scenarios Important updates made April 10, 2014 March 2014

© 2014 Autodesk, Inc. All rights reserved.