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© 2014 Autodesk© 2013 Autodesk
Autodesk Confidential
Product Design Suite 2015Customer Scenarios
Important updates made April 10, 2014March 2014
© 2014 Autodesk
Maintenance Subscription and Perpetual License Scenarios1. Will Maintenance Subscription increase when a customer is
fulfilled with PrDS 2015?2. Will customers see price increases next year?3. What are the options for customers with PrDS Standard 2014?4. How long can customers order or renew PrDS Premium or
Ultimate 2014?5. Will a customer who upgraded to PrDS Standard or Premium
after April 16, 2014 still be fulfilled with 2015? 6. What happens to PrDS Ultimate customers?7. Can a customer who is fulfilled with 2015 use 2014 (Previous
Version) products? 8. How can a customer get the new Showcase, Alias Design,
Mudbox or SketchBook Designer?
Desktop Subscription Scenarios9. Will Desktop Subscription customers be fulfilled with PrDS
2015? 10. Do Desktop Subscription customers have access to Previous
Versions?
Product Design Suite (PrDS) 2015Customer Scenarios
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question A PrDS Premium customer with Maintenance Subscription
was fulfilled with PrDS Ultimate 2015. Will the customer’s Maintenance Subscription SRP price increase?
Answer The customer’s Maintenance Subscription SRP price will
not increase; we have changed our SRP pricing to align with the product the customer was upgraded from.*
Customers migrated from PrDS Premium to PrDS Ultimate, or from PrDS Standard to PrDS Premium, will continue to pay their same Maintenance Subscription SRP price.
1. Will Maintenance Subscription increase when a customer is fulfilled with PrDS 2015?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
1. Will Maintenance Subscription increase when a customer is fulfilled with PrDS 2015? (cont’d)
USFY14
License
Maintenance Subscription
PrDS Suite
License Basic Support New
Basic SupportRenewal
Adv Support New
AdvSupport Renewal
Standard $ 4,995
$800
$800
$1,025
$1,025
Premium $ 7,495
$1,125
$1,105
$1,595
$1,455
Ultimate $ 9,995
$1,400
$1,400
USFY15
License
Maintenance Subscription
PrDS Suite
License Basic Support New
Basic SupportRenewal
Adv Support New
AdvSupport Renewal
StandardN/A
Premium $5,775 $800 $800
$1,025
$1,025
Ultimate $8,395 $1,125
$1,125
$1,495
$1,400
U.S. Prices
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Main Euro (Germany, France, Italy, Spain, Greece, Hungary, Portugal, etc.) and Japanese prices
1. Will Maintenance Subscription increase when a customer is fulfilled with PrDS 2015? (cont’d)
Main EuroFY14
License
Maintenance Subscription
PrDS Suite
License Basic Support New
Basic SupportRenewal
Adv Support New
AdvSupport Renewal
Standard€ 6,250 € 1,175 € 1,175 € 1,460 € 1,460
Premium€ 8,750 € 1,315 € 1,235 € 1,865 € 1,620
Ultimate€ 11,000
€ 1,685 € 1,685
Main EuroFY15
License
Maintenance Subscription
PrDS Suite
License Basic Support New
Basic SupportRenewal
Adv Support New
AdvSupport Renewal
StandardN/A
Premium€ 6,250 € 1,175 € 1,175 € 1,460 € 1,460
Ultimate€ 8,750 € 1,315 € 1,315 € 1,700 € 1,685
JPYFY14
License
Maintenance Subscription
PrDS Suite
License Basic Support New
Basic SupportRenewal
Adv Support New
AdvSupport Renewal
Standard¥805,000 ¥121,000 ¥117,000 ¥201,000 ¥197,000
Premium¥1,170,000 ¥190,000 ¥190,000 ¥301,000 ¥301,000
Ultimate¥1,460,000
¥234,000 ¥219,000
JPYFY15
License
Maintenance Subscription
PrDS Suite
License Basic Support New
Basic SupportRenewal
Adv Support New
AdvSupport Renewal
StandardN/A
Premium¥805,000 ¥121,000 ¥121,000 ¥201,000 ¥201,000
Ultimate¥1,170,000 ¥190,000 ¥190,000 ¥241,000 ¥234,000
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question I understand that PrDS Standard Maintenance Subscription
customers are fulfilled with PrDS Premium, and those with PrDS Premium are fulfilled with PrDS Ultimate as of April 16, 2014*, with no increase in Maintenance Subscription SRP price at renewal this year. Will the customer’s renewal SRP price change next year?
Answer No, the new SRP pricing is not temporary. The pricing
represents the new SRP pricing for PrDS effective March 28, 2014.** Currently there are no plans to increase SRP pricing next year.
2. Will customers see price increases next year?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question What are the options for PrDS Standard customers, now
that PrDS Standard is being discontinued?
Answer All PrDS Standard customers should be encouraged to get
current on Maintenance Subscription by April 16, 2014 to be fulfilled with PrDS Premium 2015 at no additional cost for the remainder of their term. Those customers will renew PrDS Premium 2015 at the price of PrDS Premium Maintenance Subscription.
Customers will be able to renew PrDS Standard 2014 through May 6, 2014*. After that, PrDS Standard will be discontinued, and customers not on Maintenance Subscription will need to upgrade to PrDS Premium 2015 and purchase Maintenance Subscription (optional) to access a similar product set.
3. What are the options for customers with PrDS Standard 2014?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
4. How long can customers order / renew PrDS Premium and Ultimate 2014?
Question A customer would like to order a new Product Design Suite
Premium / Ultimate 2014 incl. Maintenance Subscription before the April 16th migration date. What will the customer receive and how much does he have to pay for Maintenance Subscription?
Answer All PrDS 2014 offerings can only be sold until May 6, 2014. For Maintenance Subscription for PrDS Premium 2014
customers will have to pay $800. For Maintenance Subscription incl. Advanced Support for
PrDS Ultimate 2014 they will have to pay $1685. On April 16, 2014 customers with PrDS Premium 2014 on
Maintenance Subscription will upgrade to PrDS Ultimate 2015, and PrDS Ultimate 2014 will be migrated to PrDS Ultimate 2015.
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
4. How long can customers order / renew PrDS Premium and Ultimate 2014?
Question A customer would like to renew his Product Design Suite
Premium / Ultimate 2014 incl. Maintenance Subscription before the April 16th migration date. What will the customer receive and how much does he have to pay for Maintenance Subscription?
Answer For Maintenance Subscription for PrDS Premium 2014
customers will have to pay $800. For Maintenance Subscription incl. Advanced for PrDS
Ultimate 2014 they will have to pay $1685. On April 16, 2014 customers with PrDS Premium on
Maintenance Subscription will upgrade to PrDS Ultimate 2015, and PrDS Ultimate 2014 will be migrated to PrDS Ultimate 2015.
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
4. How long can customers order / renew PrDS Premium and Ultimate 2014?Question A customer would like to renew his Product Design Suite
Premium / Ultimate 2014 incl. Maintenance Subscription after the April 16th migration date. What will the customer receive and how much does he have to pay for Maintenance Subscription?
Answer On April 16, 2014 PrDS Standard 2014 customers who were
on Maintenance Subscription will be upgraded to PrDS Premium 2015 and PrDS Premium and Ultimate 2014 will be upgraded to PrDS Ultimate 2015.
For Maintenance Subscription for PrDS Premium 2015 customers will have to pay $800.
For Maintenance Subscription incl. Advanced Support for PrDS Ultimate 2014 they will have to pay $1685; without Advanced Support $1125.
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question A customer upgraded to PrDS Standard (via an upgrade
promotion), after the April 16th migration date. Will this customer still receive PrDS Premium, or will they stay on PrDS Standard, which is being discontinued?
Answer All PrDS customers should be encouraged to get current on
Maintenance Subscription before the April 16th migration. After April 16, 2014 customers who upgrade to (or renew)
PrDS Standard 2014 will be migrated to PrDS Premium 2015 through May 6, 2014.
PrDS Premium 2014 customers who late renew after April 16th will be migrated to PrDS Ultimate 2015 on a monthly basis throughout the year.
5. Will a customer who upgraded to PrDS Standard or Premium after April 16, 2014 still be fulfilled with 2015?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question What options do customers on PrDS Ultimate have, given the
packaging changes?
Answer For PrDS Ultimate customers on Maintenance Subscription
with Advanced Support, their price will remain the same in FY15. In FY16, the price of Maintenance Subscription with Advanced Support will increase slightly.
While it is not encouraged, PrDS Ultimate customers with Advanced Support can decide not to renew Advanced Support and purchase Basic Support when their existing contract comes up for renewal.
Highlighted in yellow (on the next slide) is the path an Ultimate customer with Advanced Support will take to stay on Advanced Support. In Orange is the path they could take to renew with Basic Support.
Additional Advanced Support information is available on OTS
6. What happens to PrDS Ultimate customers?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
6. What happens to PrDS Ultimate customers? (cont’d)Maintenance Subscription with FY14 FY15 FY16
Basic Support New
$1,125 $1,125
Basic Support Renewal
$1,125 $1,125
Advanced Support New
$1,400 $1,495 $1,495
Advanced Support Renewal
$1,400 $1,400 $1,495
Maintenance Subscription with FY14 FY15 FY16
Basic Support New
€ 1,315 € 1,315
Basic Support Renewal
€ 1,315 € 1,315
Advanced Support New
€ 1,685 € 1,700 € 1,700
Advanced Support Renewal
€ 1,685 € 1,685 € 1,700
Maintenance Subscription with FY14 FY15 FY16
Basic Support New
¥190,000 ¥190,000
Basic Support Renewal
¥190,000 ¥190,000
Advanced Support New
¥234,000 ¥241,000 ¥241,000
Advanced Support Renewal
¥219,000 ¥234,000 ¥241,000
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question A PrDS Premium 2014 customer was fulfilled with PrDS
Ultimate 2015, and now needs to revert to Inventor Professional 2014 and Showcase 2014 for a particular project. Is this supported?
Answer Yes. The Previous Version entitlement for PrDS Ultimate 2015
includes PrDS Ultimate 2014, which includes Inventor Professional 2014 and Showcase 2014.
The customer can download and install the Previous Version 2014 suite from Subscription Center and use it in an network licensed (NLM) environment, or request a companion standalone (SLM) license in Subscription Center.
See the complete Previous Version Eligible Product List and How to Download a Previous Version in Subscription Center
7. Can a customer who is fulfilled with 2015 use 2014 (Previous Version) products?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question A customer uses Showcase and Alias Design and wants the
2015 version when they become available. How can the customer get access to the 2015 versions of Showcase and/or Alias Design?
Answer Showcase 2015 will be made available for both Product Design Suites
Premium and Ultimate 2015 editions and will check for appropriate licensing
Alias Design 2015 will be made available for Product Design Suite Ultimate 2015 only and will check for a Ultimate license to run
Both products will be available on the product download page for all PrDS 2015 customers to download and install; the product download page can be accessed from both Subscription center (Maintenance subscribers) as well as Autodesk Account (for Desktop subscribers and non-subscribers)
A customer does not need to be on Subs to download or install, but they will need a valid Product Design Suites 2015 license to run
Both products will show-up under the Product Design Suites 2015 bucket on the download page
Once each product is downloaded and installed, the customer will need to enter a valid Product Design Suites 2015 license to use the product
8. How can a customer get the new Showcase, Alias Design, Mudbox or SketchBook Designer?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question A customer uses Mudbox and/or Sketchbook Designer and
wants the 2015 version when they become available. How can the customer get access to the 2015 versions of Mudbox and/or Sketchbook Designer?
Answer From May 7th–Nov 6th, 2014, customers on Maintenance
Subscription will be offered a promotion to purchase the following 2015 products for the price of Maintenance Subscription only (GRPs): Mudbox $75 Sketchbook Pro $30 (replacement for SketchBook
Designer*)
8. How can a customer get the new Showcase, Alias Design, Mudbox or SketchBook Designer?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question What happens to Desktop Subscription customers who
purchased PrDS as a monthly, quarterly or annual plan? Will they be fulfilled with PrDS 2015 editions, as with Maintenance Subscription customers?
Answer Given the packaging changes, only PrDS Ultimate Desktop
Subscription customers will automatically receive the new PrDS 2015 release. PrDS Standard and Premium customers will choose when they move to 2015 by purchasing new plans for the 2015 Desktop Subscription at the end of their current term.
Customers have been communicated the options listed on the next slide
9. Will Desktop Subscription customers be fulfilled with PrDS 2015?
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
If you purchased a Product Design Suite Standard monthly or quarterly plan, you can start a new Product Design Suite Premium 2015 plan after your current term ends. Alternatively, you can choose to renew your 2014 Product Design Suite Standard until January 6th, 2015 (after this date, renewals will no longer be available for Product Design Suite Standard 2014). If you purchased on the Autodesk Store, you will first need to stop auto-renewal for your 2014 plan, then start the new 2015 plan.
If you purchased a Product Design Suite Standard annual plan, you have the option to contact your Authorized Autodesk reseller to cancel your current agreement and start a new agreement on Product Design Suite Premium 2015, at no charge for the remaining period of time in your current term. Alternatively, you can choose to stay on 2014 until the end of your current term.
If you purchased a Product Design Suite Premium monthly or quarterly plan, you can start a new Product Design Suite Ultimate 2015 plan after your current term ends. Alternatively, you can choose to renew your 2014 Product Design Suite Premium until January 6th, 2015 (after this date, renewals will no longer be available for Product Design Suite Premium 2014). If you purchased on the Autodesk Store, you will first need to stop auto-renewal for your 2014 plan, then start the new 2015 plan.
If you purchased a Product Design Suite Premium annual plan, you have the option to contact your Authorized Autodesk reseller to cancel your current agreement and start a new agreement on Product Design Suite Ultimate 2015, at no charge for the remaining period of time in your current term. Alternatively, you can choose to stay on 2014 until the end of your current term.
If you purchased a Product Design Suite Ultimate monthly, quarterly or annual plan, you will automatically receive Product Design Suite Ultimate 2015.
© 2014 Autodesk
Autodesk Confidential
© 2014 Autodesk
Question Will PrDS Premium & Ultimate 2015 Desktop Subscription
customers have access to use previous versions of the suites?
Answer PrDS Ultimate 2015 Desktop Subscription customers will
have access to PrDS Ultimate 2014 (one previous version) of the Desktop Subscription suite. Due to the composition changes, PrDS Premium 2015 does not include any entitlements.
PrDS Ultimate 2015 customers can download and install the 2014 version from Autodesk Account.
See the complete Previous Version Eligible Product List
10. Do Desktop Subscription customers have access to Previous Versions?
Product Design Suite Ultimate 2015Autodesk® Product Design Suite Ultimate 2014
Product Design Suite Premium 2015No entitlements
© 2014 Autodesk, Inc. All rights reserved.