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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 1
13-1 Types of Production
13-2 Production Planning
13-3 Planning and Managing BusinessOperations
13C H A P T E R
Production and Business Operations
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 2Production as an economic
activity
● Produce to sell to consumers and businesses
● Role of producers● Natural resources, agricultural products, and
processed goods
● 4 types of business that are responsible for production● Producers, extractors, farmers, manufacturers
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13
3 Forms of Production● Extraction and cultivation
● Obtained from nature or grown
● Processing● Changing and improving the form of another
product
● Manufacturing● Combine raw materials and processed goods
into finished products
● What classifies?
SLIDE 3
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13
Manufacturing Process
● Mass production● Assembly process
● Custom manufacturing● Specific and unique product to meet needs of
each customers
● Materials processing● Changing raw materials so can be used
SLIDE 4
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 5
Checkpoint
● Page 320 Key Concepts 1. D. All are correct
2. False. Extraction and cultivation is the most basic form of production
3. D. Custom manufacturing
4. C. Textbooks
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 6
PRODUCTION ACTIVITIES● Product development
● Product research● Applied research v Pure research
● Product design
● Production planning● Production process● Production resources● Personnel
● Inventory management● Just in time
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 7CONTINUOUS
PROCESS IMPROVEMENT
● Involve everyone.● Identify process activities.● Establish quality performance
standards.● Select measurement tools.● Monitor performance
continuously.● Improve process quality.
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 8
Checkpoint
● Page 326, 13-2 Assessment1. False. As customer needs and competition
change, new products have to be developed
2. True.
3. C. Production resources and finished products
4. B. Benchmarks
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 9THE IMPORTANCE OF
BUSINESS OPERATIONS
● Business operations almost all business do● Facilities management● Logistics (Supply Chain Management) ● Scheduling● Safety and security
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13
Information management
● Collect, organize, and securely maintain all info
● Provide instantaneous access to information to perform work and make decisions
● Prevent access to information by those unauthorized
● Use technology to improve communication
SLIDE 10
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 11TOOLS FOR BUSINESS
OPERATIONS
● Management tools● Operational plan● Schedule● Procedure
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 12Using technology to manage
operations● Microsoft, SAP, etc.
● Common types of operations software● Project management● Budgeting● Scheduling● Inventory● Computer security● Document management● Manufacturing automation
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 13
Checkpoint
● Page 334, 13-3 Assessment1. C. Energy and environmental MGT
2. B. Schedule
3. False. This software controls the production, storage, management, and distribution of electronic documents.
© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 13SLIDE 14
Checkpoint
● Identify four important types of business operations. ● Facilities management● Logistics● Scheduling● Safety and security