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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Cardholder/Reconciler Experience
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Manage Statements Review Open Statements (default)
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Manage Statements View Previous Statements
13 months of history
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Manage Statements View Cycle-to-Date Transactions
Appear on your statement as they are posted through the Visa® system
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential. 24
Manage Statements Default values may be assigned to custom fields
Default values may be assigned to the general ledger (G/L) fields based on merchant type
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
If a vendor transmitsadditional details withthe transaction, theMerchant name isred and underlined
Select the Merchantname to access thedetail screen
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Available functionality includes: Reclassify – will allow you to change your description and budget code Split and Reclassify – divide a transaction multiple ways Dispute – dispute a transaction
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Descriptions should have your Travel Request Number listed first- TR0123
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Click the icon to reclassify General Ledger Code
Reclassify Screen
TR#
Enter a value if one doesn’t exist
Enter a business description, review/reclassify custom fields and the GL code
Avoid special characters - < > % ; ( ) & + \ # ? { } I ^ ~ [ ] “ ‘
Please note the system will timeout without notice after 15 minutes of inactivity. You will receive a 10 minute warning on all “Action” screens. Click OK to reset the timer
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Reclassify Screen
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Divide and reallocate a transaction into multiple entries
Split by Amount or by Percentage
Select Add to create a new row and begin the split process
Split and Reclassify Screen
TR#
Enter a value if one doesn’t exist
Click the icon to reclassify General Ledger Code
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Please try to contact the vendor FIRST to get a refund or correction
If unresolved after working directly with the vendor, complete the online form
Notify Program Administrator of dispute
You have 60 days from the post date to dispute a transaction
Dispute Transaction Screen
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Complete your Review
Select Statement Reviewed and a message box appears indicating that an email will be sent to your approver
Forward receipts to your approver
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