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1 KERALA INSTITUTE OF TOURISM AND TRAVEL STUDIES (An Autonomous Institute of Government of Kerala) Residency Compound, THYCAUD P.O Thiruvananthapuram -14 Phone: 0471 2329468, 2329539 www.kittsedu.org, email: [email protected] No. 101/SDP/KITTS/2021-22 NOTICE INVITING TENDER (NIT) SCHEDULE FOR THE TENDER FOR THE SELECTION OF AUTHORIZED TRAINING CENTRE(ATC) FROM WELL ESTABLISHED REPUTED EDUCATIONAL TRUSTS/ SOCIETIES/ COLLEGES/ INSTITUTIONS/ ORGANIZATIONS FOR CONDUCTING KITTS SKILL DEVELOPMENT DIPLOMA PROGRAMMES. Tenders are invited from well established reputed Educational Trusts/societies/Colleges/Institutions/Organizations for conducting KITTS skill development diploma programmes at their premises by offering infrastructure in the areas of Travel and Tourism across the state excluding Thiruvananthapuram and Kollam District. 1. Description of Tender : Selection of Partners (As per the details enclosed) 2. Tender Enquiry No. : 101/SDP/KITTS/2021-22 3. Tender fee and EMD Amount : Rs.15100/-(including GST) and Rs.85000/- (Excluding GST) 4. Last date to submit Pre-bid queries : 25.06.2021 5. Date of Pre-bid meeting : 26.06.2021 at 14:30 Hrs 6. Place of Pre-bid meeting : KITTS , Residency Compund, Thycaud 7. Last date for response to pre-bid queries : 26.06.2021. 8. Due Date & Time of tender/bid submission (online) : 01.07.2021 16:00 Hrs 9. Due Date of Submission of Documents (offline) : 05.07.2021 10:30 Hrs 10. Date & Time of tender/bid opening (online) : 05.07.2021 11:00 Hrs Thiruvananthapuram DIRECTOR 11.06.2021 KITTS

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KERALA INSTITUTE OF TOURISM AND TRAVEL STUDIES

(An Autonomous Institute of Government of Kerala)

Residency Compound, THYCAUD P.O

Thiruvananthapuram -14

Phone: 0471 – 2329468, 2329539

www.kittsedu.org, email: [email protected]

No. 101/SDP/KITTS/2021-22

NOTICE INVITING TENDER (NIT)

SCHEDULE FOR THE TENDER FOR THE SELECTION OF AUTHORIZED TRAINING

CENTRE(ATC) FROM WELL ESTABLISHED REPUTED EDUCATIONAL TRUSTS/

SOCIETIES/ COLLEGES/ INSTITUTIONS/ ORGANIZATIONS FOR CONDUCTING

KITTS SKILL DEVELOPMENT DIPLOMA PROGRAMMES.

Tenders are invited from well established reputed Educational

Trusts/societies/Colleges/Institutions/Organizations for conducting KITTS skill development

diploma programmes at their premises by offering infrastructure in the areas of Travel and Tourism

across the state excluding Thiruvananthapuram and Kollam District.

1. Description of Tender : Selection of Partners

(As per the details enclosed)

2. Tender Enquiry No. : 101/SDP/KITTS/2021-22

3. Tender fee and EMD Amount : Rs.15100/-(including GST) and

Rs.85000/- (Excluding GST)

4. Last date to submit Pre-bid queries : 25.06.2021

5. Date of Pre-bid meeting : 26.06.2021 at 14:30 Hrs

6. Place of Pre-bid meeting : KITTS , Residency Compund, Thycaud

7. Last date for response to pre-bid queries : 26.06.2021.

8. Due Date & Time of tender/bid submission (online) : 01.07.2021 16:00 Hrs

9. Due Date of Submission of Documents (offline) : 05.07.2021 10:30 Hrs

10. Date & Time of tender/bid opening (online) : 05.07.2021 11:00 Hrs

Thiruvananthapuram DIRECTOR

11.06.2021 KITTS

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KERALA INSTITUTE OF TOURISM AND TRAVEL STUDIES

(An Autonomous Institute of Government of Kerala)

Residency Compound, THYCAUD P.O

Thiruvananthapuram -14

Phone: 0471 – 2329468, 2329539

www.kittsedu.org, email: [email protected]

EOI are invited for selection of Authorized Training Centre(ATC) from reputed

Educational Trusts/Societies/Colleges/Institutions/Organizations for conducting

KITTS skill development diploma programmes at their premises by offering

infrastructure in the areas of Travel and Tourism across state excluding

Thiruvananthapuram District.

Tender Conditions

All tenders/bids shall be accepted only through online mode (https://etenders.kerala.gov.in)

along with manual submission of the documents.

1. KITTS is an autonomous institute under the Department of Tourism, Government of

Kerala catering to the needs of the global tourism industry. This ISO certified (9001: 2008)

institute conducts various programmes and training programmes for both students and

professionals in the Tourism industry.KITTS invites applications from well established

reputed Educational Trusts/Societies/Colleges/Institutions/Organizations to become ATC by

offering infrastructure to conduct various Skill Development Diploma programmes in the

areas of Travel and Tourism.

Among the various programmes the skill development programmes identified to run

initially by KITTS along with its technical consultant, based on the terms and condition as

approved by KITTS executive committee at these premises are

1. Diploma in Airport Operations

2. Diploma in Logistics Management

The validity of this arrangement will be for a period of three years from the date of

agreement.

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Roles and Responsibilities

A. Educational Trusts/ Societies/ Colleges/ Institutions/ Organizations for

conducting / Colleges/ Organizations

1- Recruit Counselor and Marketing executives in consultation with KITTS for these

programmes at the location. (All expenses which include Salaries, Boarding

Charges, Conveyance, Employ Benefits, and Incentives etc. to be borne by the

institutions from their share.)

2- Ensure students admissions and minimum batch strength for each batch prescribed by

KITTS and achieve the target given by KITTS.

3- All Administrative overheads viz. Electricity, Cleaning, Rent, Maintenance cost,

Telephone, Internet etc. are to be borne by the institution.

4- Provide infrastructure facility for the delivery of the programme, such as

a. Classrooms

b. Projector and computer

c. Basic furniture & fixtures

d. Issue of applications & selection of students for these programmes

5- Marketing and publicity for student mobilization at centre level.

6- Marketing of programmes should be made only with the approval of KITTS.

7- No other similar programmes can be conducted at ATC.

8- Providing placement opportunities for the students by conducting regular campus

drives. The expenses for conducting the placement programmes are to be borne by

the ATC.

9- Facilitate the exams and expenses related to the same.

KITTS

1. Will identify the potential Educational Trusts/ Societies/ Colleges/ Institutions/

Organizations to be the ATC based on evaluation criteria and norms fixed by KITTS

through E-Tender process.

2. Provide delivery of the programme by the Technical Consultant thus ensuring the

quality and control of the operations.

3. Preparation of Question papers, conduct of exams and Evaluation of the answer

sheets and issue of security based certificates based on the existing norms set by

KITTS. The exam procedure is maintained and conducted by Exam Board

constituted by KITTS.

4. Internships and Placement assistance shall be provided.

5. Providing common branding activities.

6. Collection of fees from students.

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Major Conditions and Criteria

1. Relevant Experience in conduction of similar programmes.

2. Minimum target given by KITTS at each district, at least 2 batches in both

programmes in a year. The failure of this condition will be considered as a breach

and KITTS will have right to terminate the contract by giving 30 day’s notice.

3. The whole right to collect the progamme fees directly from the students will be

vested with KITTS. This right will not be transferred to the ATC at any

circumstances. If the ATC collect any type of fees from the students, it will be breach

of contract and KITTS will proceed for legal remedies.

4. Institution having proven track record with minimum 5 years experience in education

venture. (Programmes above Plus Two level)

Revenue Sharing Conditions

➢ As per this model, KITTS will share 25% of the fees (collected directly by

KITTS from students) with the approved institute and 75% fee shall be retained

by KITTS.

➢ KITTS will charge the proposed sign up fees of Rs.3,00,000/- from the

institution for a period of three years and further renewal will be based on the

decisions taken at that time. For multiple locations separate sign up fees to be

paid for each location.

Selection will be based on the technical qualification of the bidders. If there is more

than one technically qualified proposal, KITTS will select the best proposal based on

the basis of the technical evaluation of the bids. Depending on the technical evaluation

KITTS will have the liberty to allocate more than one ATC to certain districts with

specified parameters as decided by KITTS.

CENTRE REQUIREMENTS ( infrastructure requirement for partners)

CENTRE REQUIREMENTS AREA IN SQF.

RECEPTION 50

COUNSELING 50

CLASS ROOM -1 300

CLASS ROOM -2 300

LIBRARY 50

FACULTY ROOM 50

CENTRE MANAGER 50

5

ADMINISTRATION/ACCOUNTS 50

LOBBY 50

TOILET 50

----------------------

TOTAL 1000

This is the minimum infrastructure requirement needed to conduct these diploma

programmes.

MANPOWER REQUIREMENTS(MANDATORY)

COUNSELOR/PLACEMENT COORDINATOR: Graduate from any background

with a charming personality and a flair for selling.

Experience in similar field or technical exposure would be

an added merit.

MARKETING EXECUTIVE: Young graduates who are mobile. Need to be smart,

enterprising and good sellers. Need to undertake all outdoor

publicity activities.

Eligibility Criteria for selection of PARTNERS.

1- Educational Trusts/Societies/Colleges/Institutions/Organizations with proven track record

in conducting similar skill development programmes.

2 Selection will be given to Educational Trusts/ Societies/ Colleges/ Institutions/

Organizations only Operating in Kerala.

3- The same should have track record of student placement and should produce the details of

the past placement records.

The ATC who is desirous of contributing their service to KITTS shall quote the expected share

percentage out of fees to be collected from the students to be given to KITTS in the Financial

Bid (which is equal to 75%).

1. Bidders shall submit the following documents in the Technical Bid.

a) Profile of Educational Trusts/Societies/Colleges/Institutions/Organizations along

with the response form.

b) Registration/ incorporation certificate, PAN, TAN, GST registration details.

c) Management Consent letter to become the partner.

d) Copy of supporting credentials.

e) Experience - with details of training programmes conducted by the applicant.

f) Site inspection Fees as DD in favor of “Director KITTS, Trivandrum” payable at

Trivandrum

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i. South Zone(Kollam, Pathanamthitta, Alappuzha and Kottayam) – Rs.15000/-

ii. Central Zone(Idukki, Ernakulam, Thrissur and Palakkad) – Rs.20000/-

iii. North Zone(Malappuram, Kozhikkode, Wayanad, Kannur, and Kasargod) – Rs.

25000/-

2. The selection will be made from among the Educational Trusts/ Societies/ Colleges/

Institutions/ Organizations situated in the State of Kerala.

3. The last date for receipt for the E-tender is 01/07/2021 at 4.00 PM. The Technical bid will be

opened on 05/07/2021 at 11.00 AM.

4. Tender documents and tender schedule may be downloaded from the E-Tender Website

www.etenders.kerala.gov.in. A bid submission fee of Rs.15100/- and EMD of Rs.85000/-

should be remitted online. All bids/tenders documents are to be submitted online on the e-GP

website. Technical bid and financial bid shall be submitted in the designated online cover.

Tenders/bids shall be accepted through online mode on the e-GP website and all technical bid

documents along with site inspection fee as DD in favor of “Director KITTS, Trivandrum”

payable at Trivandrum should be submitted manually on or before 05/07/2021 at 10.30 AM.

Late tenders will not be accepted. Failure of submission of any of the two modes (E-Tender

and Manual documents) considered as ineligible.

5. Financial Bids of only those firms who qualify in the Technical Bid will be opened at the time

and date intimated to them through E-Procurement website.

6. The application bid from the tenderers will be scrutinized with reference to the qualification

criteria prescribed in the document. The Financial bids of only those applicants will be opened

who fulfill the minimum eligibility criteria after the verification of Technical Bid.

7. Bid of applicants found incomplete will not be considered and the applicants will be excluded

from the selection procedure.

8. A final agreement has to be executed in Kerala Stamp paper worth Rs.200/- within a week from

the date of selection otherwise it will lead to cancellation of work order.

DIRECTOR

KITTS

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Instruction to Applicants and Bidders

1. Scope of Application and Bid

Kerala Institute of Tourism and Travel Studies, hereinafter referred to as KITTS, invites online bids

from well established reputed Educational Trusts/Societies/Colleges/Institutions/Organizations

across the state for SELECTION OF ATC TO CONDUCT KITTS DIPLOMA

PROGRAMMES in the areas of Travel and Tourism.

2. Payment

KITTS shall collect fees from each students of each programme and the agreed percentage of share

shall be made to the Partner on monthly basis after the receipt of the fees from the students.

3. Eligible Applicants and Bidders

This invitation for Technical and Financial Bid is open to all eligible parties as per the qualification

criteria.

4. Cost of Application and Bidding

The Applicant and Bidder shall bear all costs associated with the preparation and submission of the

Application and Bid. KITTS will in no case be responsible or liable for these costs regardless of the

conduct or outcome of the application and Bidding Process.

5. KITTS is not responsible for the incompleteness of the Application form and Bidding Documents

and their addendum if they were not obtained directly from KITTS.

6. The Applicant Educational Trusts/SOCIETIES/Colleges/Institutions/Organizations and Bidder is

expected to examine all the instructions, forms, terms and specifications in the Application form

and Bidding documents. Failure to furnish all information or documentation required with the

application and bidding documents may result in the rejection of the Application and Bid.

7. Document comprising the Technical Bid and Financial Bid

i. The Technical bid and the Financial Bid submitted by the Applicant and Bidder shall be

in two separate parts.

Part I: This shall be named Technical Bid and shall consist of Envelope marked

“Application for SELECTION OF ATC TO CONDUCT KITTS SKILL

DEVELOPMENT DIPLOMA PROGRAMMES.

a. The Technical Bid

b. Qualification and experience of the Applicant.

c. Site inspection fee as DD in favor of “Director KITTS, Trivandrum” payable at

Trivandrum

d) Profile of Educational Trusts/SOCIETIES/Colleges/Institutions/Organizations

along with the response form.

e) Incorporation certificate, PAN,TAN,GST registration details.

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f) Consent letter to become the partner.

g) Copy of supporting credentials.

h) Experience - with details of training programme conducted by the applicant.

2. An affidavit affirming that information of the Educational Trusts/ SOCIETIES/

Colleges/ Institutions/ Organizations that has been furnished in the Technical Bid and

Financial Bid are correct to the best of knowledge and belief of the head of the

Educational Trusts/ SOCIETIES/ Colleges/ Institutions/ Organizations, in non-

judicial stamp paper worth Rs.200/-

3. Such other information as may be specified in the Application and Bidding Data Sheet.

Part II: This shall be named Financial Bid and shall consist of

a. Financial Bid (in e-tender format)

i. The Bidder shall complete the Price bid as per format given for download along with

this tender.

9

Application and Bidding Data Sheet

The following specific data for the services to be rendered shall compliment, supplement or

amend the provisions:

Sl.

No.

Item

1. The address of KERALA INSTITUTE OF TOURISM AND TRAVEL

STUDIES (An Autonomous Institute of Government of Kerala)

Residency Compound, THYCAUD P.O

Thiruvananthapuram -14

Phone: 0471 – 2329468, 2329539

www.kittsedu.org, email: [email protected]

2. Roles and Responsibilities of the Technical Consultant will be as mentioned

3. Tender fee – Rs.15100/- which is non-refundable, EMD Amount: Rs.85000/-

4. Last date to submit Pre-bid queries and uploading Corrigenda

Date: 25.06.2021

5. Date of Pre-bid meeting

Date: 26.06.2021 at 14:30 Hrs

6. Place of Pre-bid meeting

Venue: KITTS ,Residency Compound , Thycaud Tvm-14

7. Last date for response to pre-bid queries

Date: 26.06.2021

8. Due Date & Time of tender/bid submission (online)

Date: 01.07.2021 at 16:00 Hrs

9. Date and Time of Opening of Technical Bid of Tender for the Selection of Technical

Consultants

Date: 05.07.2021 at 11:00 Hrs

Venue: KITTS, Thycaud, Trivandrum-14

10

Eligibility Criteria (Essential)

Eligibility Criteria Application for SELECTION OF ATC TO CONDUCT KITTS

DIPLOMA PROGRAMMES.

Selection criteria are intended to assess the competence of the tendering organizations to achieve

the required project outcome and are used to rate each of the tenders.

The eligibility criteria are selected from the following:

1. Relevant experience in running skill based programmes

2. Past performance

Guidance information on criteria is set out below:

1. Relevant Experience running skill programmes

1. Previous experience of the Tenderer needs to be assessed in relation to the fields of expertise

required to achieve the intended outcomes of the project. Recent experience is more

valuable than historic experience. The tenderer previous experience in technical areas

comparable to the tendered project, the scale of past projects and the role undertaken within

those projects should be considered.

Information required should include a list of relevant projects undertaken with the following:

i. Description and relevance to the tendered project

ii. Project details with details of the client organisation.

iii. Duration of project

iv. Placement record.

2. Past Performance

The tendering organisation's performance in completing the past projects in terms of the quality

standards required, time performance, within budget, claims history, project management, and

product value need to be assessed.

Extension/ Renewal to the contract gives an indication of performance capability. Similarly, the

satisfaction of previous clients regarding the management of the project and project outcome

provide useful subjective information on performance of the tenderer.

The information required should include the following information on each project:

i. Project name

ii. Client’s project manager (name and phone/fax numbers)

iii. Completion date and extension details.

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Response form

(to be filled and submitted alongwith the tender document).

1- Does the institution offer: UG & PG

2- Has the institution been conferred CPE status by UGC?

3- What is the percentage of students getting placed in the Institution?

4- Whether Govt./ Aided/ Pvt.

5- Year of Establishment

6- Land Area of the College

7- Location of College

8- University to which tenderer is affiliated

9- Whether tenderer is conferred with Potential for Excellence (CPE)

10- Accreditation Grade, Year and Grade Cycle of Accreditation

11- Total Students Enrolled in Undergraduate programme

12- Total Students Enrolled Postgraduate programme

13- Total existing enrolment of tenderer

14- Whether conducting any additional skill programmes

15- If yes, no. of programmes offered presently

16- Total Enrollments for these additional programmes

17- Proposed additional enrolment if KITTS programmes conducted

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IV.Evaluation Criteria

A. NAAC Score

S. No. Indicator Weights

1 CGPA Above 2.5 20 marks

2 CGPA 2.25-2.4 15marks

3 CGPA 2-2.24 10 marks

4 CGPA below 2 5 marks

B. Conducting Skill development Programmes – 10 Marks

C. Programmes associated with state or central government – 10 marks.

D. Years of existence

➢ 15 years – 15 marks

10 – 15 Years – 12 Marks

3 – 10 Years – 9 Marks

1- 2 Years – 6 Marks

E. Campus Infrastructure based on inspection marks.

a. Excellent – 20 Marks

b. Good – 15 Marks

c. OK – 10 Marks

Tenderer will be ranked on the basis of the Technical Score and only agencies who have scored 50% or

more marks, will be qualified for financial evaluation.

KITTS will scrutinize all relevant documents to check credentials and marks will be awarded based on them.

Selection will be based on the technical qualification of the bidders. If there is more than one

technically qualified proposal, KITTS will select the best proposal based on the basis of the

technical evaluation of the bids. Depending on the technical evaluation KITTS will have the

liberty to allocate more than one ATC to certain districts with specified parameters as decided

by KITTS.

13

Financial Bid

(BOQ in excel format for e-tender)

ITEM RATE BOQ

Tender Inviting Authority: KITTS

Name of Work: Selection of Partner Institution for KITTS

Contract No: 101/SDP/KITTS/2020-21

Bidder

Name:

PRICE SCHEDULE

Quote required: Percentage of share for each parties from students fees

Number Text # Text # Number #

Sl. No. Item Description Units Percentage in figures. To be

entered by the Bidder

1.

Percentage of share of fees

collected from students

(considering as 100)

Percentage

KITTS % 75

BIDDER % 25

In case firms quoting the same percentage, the marks scored in technical bid will

be taken account of and if that remains the same then KITTS will ask for sealed

tenders from the parties concerned.

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Special Conditions of Tender

2.0 TERMS OF PAYMENT OF REMUNERATION

2.1 The agreed percentage of fees share shall be made to the Partner on monthly basis after the

receipt of the fees from the students and based on the reconciliation of invoice raised by

partner institution.

3.0 VALIDITY

The offer should remain firm and valid for acceptance by the College/Group of Institution/

Organization up to a period of 3 years from the date of signing of this agreement.

4.0 EARNEST MONEY/SECURITY DEPOSIT/INSPECTION FEE

4.1 The Bidder shall pay, a tender document fees of Rs.15100/-(Rupees Fifteen thousand one hundred

only) and Earnest Money Deposit or Bid Security of Rs.85000/- (Rupees eighty five thousand only).

The Bid security is required to protect the purchaser against risk of Bidder’s conduct, which would

warrant the forfeiture of security.

Online Payment modes: The tender document fees and EMD must be paid through e-Payment

facility provided by the e-Procurement system

5.0 OTHERS

5.1 The selection will be made from the Educational Trusts/ Societies/ Colleges/ Institutions/

Organizations registered to the State of Kerala.

5.2 Though partners are selected for a period of three years, after the third year KITTS will have

the right to extend the contract up to 3 (three) years after assessment of the performance of

the selected parties on mutually agreed terms and rate and conditions.

5.3 Bids of applicants found incomplete which includes non submission of relevant documents

substantiating the claims will not be considered and the applicants will be excluded from the

selection procedure.

5.4 During the contract period if the partner service is not found beneficial or satisfactory, KITTS

has the right to cancel their service and the firm will be held liable for all the loss sustained

in this respect by KITTS on account of the default on their part.

5.5 The Partner should not collect any fee or any charge from the students and any breech on the

same will lead to terminate the agreement.

5.6 The Partner shall not Sub Contract or outsource or transfer the contract to any third party for the

conduct of the programme.

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5.7 The Partner shall not be permitted to start/conduct any other business in the KITTS allocated

premises or under KITTS brand during the contract period.

5.8 KITTS shall have the right to cancel this agreement if the partner fails to start the programme at

by june 2020. Or within Three month of signing the agreement. KITTS shall have power to

cancel the agreement and allocate the same to the next bidder as per the tender.

5.10 KITTS reserves the right to accept or reject any bid in whole or any part without assigning

any reason thereof. Any revision in price/terms and conditions of the tender submitted after

opening of the tenders shall not be accepted by KITTS.

5.11 The tender documents are not transferable.

5.12 TENDERS NOT SUBMITTED STRICTLY IN ACCORDANCE WITH CONDITIONS

MENTIONED HEREIN ABOVE ARE LABLE TO BE REJECTED. TELEX/FAX

TENDERS SHALL NOT BE CONSIDERED.

5.13 Submission of bid does not guarantee any right for qualification, and not withstanding

anything contained in the terms and conditions acceptance of financial / technical bid will be

on the sole discretion of KITTS based on the past experience and technical back ground of

the applicants or its associates which found most suitable for KITTS for implementing in the

locations.

DIRECTOR

KITTS.

16

Amendment of TOI document

At anytime prior to the deadline for submission of the application form and other documents,

KITTS may, for any reason, modify the EOI document by amendment. Such amendments, if any,

shall be notified in the website www.kittsedu.org and such amendments shall be binding on them

thereafter.

Acceptance/Rejection of offers

• KITTS will be the final authority to decide on the offers submitted.

• The Director,KITTS reserves the rights to reject any offer without assigning any reason

thereof at any stage of the evaluation process.

• The Director,KITTS will be at discretion, to split the offers or procure the educational

resources as part/whole.

• The Director, KITTS, reserves the right to cancel the supply order/agreement even after it is

awarded selection offer in the event the firm deviates from the agreed terms and conditions.

• An offerer, at any stage of evaluations process or thereafter, in the event of being found after

verification by the Project, to indulge in concealment or misrepresentation of facts in

respect of claims or the offer, shall be debarred/black listed, for three years from making any

dealings with the Project or participating in tendering processes.

The Project may, at its discretion, extend the deadline for submission of offers by amending the EOI

document, in which case, all rights and obligations of the Project and the offerers previously

subjected to the deadline shall thereafter be the same. Any legal proceeding related to the agreement

adjudicated in the Court in Thiruvananthapuram.

Force Majeure:

Both the parties shall bear with the force majeure, which could not be reasonably foreseen.

17

E-Tender Terms & Conditions for e-Procurement

This tender is an e-Tender and is being published online for the well established reputed

Educational Trusts/ Societies/ Colleges/ Institutions/ Organizations for conducting KITTS skill

development diploma programmes at their premises by offering infrastructure in the areas of Travel

and Tourism across State excluding Thiruvananthapuram.

The tender is invited in Two cover system from the registered and eligible firms through e-

procurement portal of Government of Kerala (https://www.etenders.kerala.gov.in). Prospective

bidders willing to participate in this tender shall necessarily register themselves with above

mentioned e-procurement portal.

The tender timeline is available in the critical date section of this tender published in

www.etenders.kerala.gov.in.

A. Online Bidder registration process

Bidders should have a Class II or above Digital Signature Certificate (DSC) to be procured from any

Registration Authorities (RA) under the Certifying Agency of India. Details of RAs will be available

on www.cca.gov.in. Once, the DSC is obtained, bidders have to register on

www.etenders.kerala.gov.in website for participating in this tender. Website registration is a one-time

process without any registration fees. However, bidders have to procure DSC at their own cost.

Bidders may contact e-Procurement support desk of Kerala State IT Mission over telephone at 0471-

2577088, 2577188, 2577388 or 0484–2336006, 2332262 through email: [email protected]

for assistance in this regard.

B. Online Tender Process

The tender process shall consist of the following stages:

i. Downloading of tender document: Tender document will be available for free download on

www.etenders.kerala.gov.in. However, tender document fees shall be payable at the time of

bid submission as stipulated in this tender document.

ii. Publishing of Corrigendum: All corrigenda shall be published on

www.etenders.kerala.gov.in and shall not be available elsewhere.

iii. Bid submission: Bidders have to submit their bids along with supporting documents to

support their eligibility, as required in this tender document on www.etenders.kerala.gov.in.

No manual submission of bid is allowed and manual bids shall not be accepted under any

circumstances.

iv. Opening of Technical Bid and Bidder short-listing: The technical bids will be opened,

evaluated and shortlisted as per the eligibility and technical qualifications. All documents in

support of technical qualifications shall be submitted (online). Failure to submit the

documents online will attract disqualification. Bids shortlisted by this process will be taken up

for opening the financial bid.

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v. Opening of Financial Bids: Bids of the qualified bidder’s shall only be considered for

opening and evaluation of the financial bid.

C. Documents Comprising Bid

1. The First Stage (Pre-Qualification or Technical Cover based on 2 cover tender system):

Pre-Qualification or Technical proposal shall contain the scanned copies of the following

documents which every bidder has to upload:

The technical bid cover shall contains

i. Copy of NIT with sign and seal

ii. The Technical Bid

iii. Qualification and experience of the applicant company/firm

iv. Site inspection fee as DD in favor of “Director KITTS, Trivandrum” payable at

Trivandrum

v. Documentary evidence in support of the qualifications and experience of the

Technical Consultant/Team viz.,

a. Profile of Company or Firm

b. Details of Industry Partner

c. Bio data of Technical Consultants /Stake holders

d. Consent letter from Industry Partner

e. Copy of supporting credentials

vi An affidavit affirming that information of the company/firms/individual has

furnished in the Technical Bid and Financial Bid are correct to the best of

knowledge and belief of the head of the company/firm, in non-judicial stamp

paper worth Rs.200/-.

vii Such other information as may be specified in the Application and Bidding Data

Sheet.

viii List of customers

2. The Second Stage (Financial Cover as per tender cover system)

The Bidder shall complete the Price bid as per format given for download along with this

tender.

The department doesn’t take any responsibility for any technical snag or failure that has taken

place during document upload.

Note: The blank price bid should be downloaded and saved on bidder’s computer without

changing file-name otherwise price bid will not get uploaded. The bidder should fill in

the details in the same file and upload the same back to the website.

Fixed price: Prices quoted by the Bidder shall be fixed during the bidder's performance of the

contract and not subject to variation on any account. A bid submitted with an adjustable/

variable price quotation will be treated as non - responsive and rejected.

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D Tender Document Fees and Earnest Money Deposit (EMD)

The Bidder shall pay, a tender document fees of Rs.15100/-.only and Earnest Money Deposit or Bid

Security of Rs.85000/-. The Bid security is required to protect the purchaser against risk of Bidder’s

conduct, which would warrant the forfeiture of security.

Online Payment modes: The tender document fees and EMD can be paid in the following manner

through e-Payment facility provided by the e-Procurement system

1. State Bank of Travancore (SBT) Internet Banking: If a bidder has a SBI internet banking

account, then, during the online bid submission process, bidder shall select SBI option and

then select Internet banking option. The e-Procurement system will re-direct the bidder to

SBI’s internet banking page where he can enter his internet banking credentials and transfer

the tender document and EMD amount.

2. National Electronic Fund Transfer (NEFT): If a bidder holds bank account in a different

bank, then, during the online bid submission process, bidder shall select NEFT option. An

online remittance form would be generated, which the bidder can use for transferring amount

through NEFT either by using internet banking of his bank or visiting nearest branch of his

bank. After obtaining the successful transaction receipt no., the bidder has to update the same

in e-Procurement system for completing the process of bid submission. Bidder should only use

the details given in the Remittance form for making a NEFT payment otherwise payment

would result in failure in e-Procurement system.

As NEFT payment status confirmation is not received by e-Procurement system on a

real-time basis, bidders are advised to exercise NEFT mode of payment option at least 48

hours prior to the last date and time of bid submission to avoid any payment issues.

NEFT payment should be done according to following guidelines:

1. Single transaction for remitting Tender document fee and EMD: Bidder should ensure

that tender document fees and EMD are remitted as one single transaction.

2. Account number as per Remittance Form only: Account no. entered during NEFT

remittance at any bank counter or during adding beneficiary account in Internet banking site

should be the same as it appears in the remittance form generated for that particular bid by the

e-Procurement system. Bidder should ensure that tender document fees and EMD are remitted

only to the account number given in the Remittance form provided by e-Procurement system

for that particular tender.

Bidders must ensure that the banker inputs the Account Number (which is case sensitive) as

displayed in the Remittance form. No additional information like bidder name, company

name, etc. should be entered in the account no. column along with account no. for NEFT

remittance.

3. Only NEFT Remittance Allowed: RTGS payments, Account to Account transfers, State

Bank Group Transfers (GRPT) or Cash payments are not allowed and are treated as invalid

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mode of payments. Bidder must ensure that the banker does NEFT transaction only

irrespective of the amount and specially instruct the banks not to convert the payment type to

RTGS or GRPT.

4. Amount as per Remittance form: Bidder should ensure that the amount being remitted is

neither less nor higher than the amount shown in remittance form.

5. UTR Number: Bidders should ensure that the remittance confirmation (UTR number)

received after NEFT transfer should be updated as it is, in the e-Procurement system for

tracking the payment.

6. One Remittance Form per Bidder and per Bid: The remittance form provided by e-

Procurement system shall be valid for that particular bidder and bid and should not be re-used

for any other tender or bid or by any other bidder.

Any transaction charges levied while using any of the above modes of online payment has be

borne by the bidder. The supplier/contractor's bid will be evaluated only if payment status

against bidder is showing “Success” during bid opening.

E SUBMISSION PROCESS

For submission of bids, all interested bidders have to register online as explained above in

this document. After registration, bidders shall submit their Technical bid and Financial bid

online on www.etenders.kerala.gov.in along with online payment of tender document fees

and EMD.

For page by page instructions on bid submission process, please visit

www.etenders.kerala.gov.in and click “Bidders Manual Kit” link on the home page.

It is necessary to click on “Freeze bid” link/ icon to complete the process of bid

submission otherwise the bid will not get submitted online and the same shall not be

available for viewing/ opening during bid opening process.

Further details, if any, can be had from the office of the undersigned during office time.

DIRECTOR

KITTS

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Request letter from the firm to attend the Pre-bid meeting

(Preferably in the letter head of the Applicant)

To

The Director,

KITTS

Sir/Madam,

Sub: KITTS - for conducting KITTS skill development diploma programmes at their

premises by offering infrastructure in the areas of Travel and Tourism across State excluding

Thiruvananthapuram.

.

Ref: Tender No………… dated on …………….

1. We would like to attend the Pre - Bid meeting to be held on ………… at 02.30 PM in the

conference Hall of KITTS, to seek clarification about some clauses of the Document.

2. Please keep the clarification on the following point/points ready.

3. We may also seek further clarification at the meeting.

4. Our firm will be represented by Shri. .......................................whose signature is attested

below

5. Signature of Shri. ................................................................................ is ...................

Thanking you

Yours faithfully

Authorized Signatory of the Tenderer

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Preliminary Agreement

ARTICLES OF AGREEMENT executed on this the ..................... day of ................... 2020

BETWEEN The Kerala Institute of Toursim and Travel Studies (hereinafter referred to as

“KITTS”) of the one part and Shri/Smt. .............................................. .......................... (H.E. name

address of the tenderer) (hereinafter referred to as “the bounden”) of the other part.

WHEREAS in response to the notification No dated the bounden has submitted to KITTS a tender

for the specified therein subject to the terms and conditions contained in the said tender;

NOW THESE PRESENTS WITNESS and it is hereby mutually agreed as follows:-

1. In case the tender submitted by the bounden is accepted by KITTS and the Contract for

conducting diploma programmes of KITTS is awarded to the bounden, the bounden shall

within 7 days of acceptance of the tender execute an agreement with KITTS incorporating

all the terms and conditions under which the KITTS accepts his tender.

2. In case the bounden fails to execute the agreement as aforesaid incorporating the terms and

conditions governing the contract, KITTS shall have power and authority to recover from

the bounden any loss or damage caused to KITTS by such breach as may be determined by

KITTS and the amount may be recovered from the bounden and his properties movable and

immovable in the manner hereinafter contained.

3. All sums found due to KITTS under or by virtue of this agreement shall be recoverable from

the bounden and his properties movable and immovable, under the provisions of the

Revenue Recovery Act for the time being in force as though such sums are arrears of land

revenue and in such other manner as the Centre may deem fit.

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In witnesses where of Shri/Smt........................................................................ (H.E. name

and designation) for and on behalf of the Kerala Institute of Tourism and Travel Studies and

Shri/Smt........................................................................ the bounden have hereunto set their hands the

day and year shown against their respective signatures.

Signed by Shri ........................................................................ (date) ..........................

In the presence of witness:

1 .................................. .

2 .................................. .

Signed by Shri ........................................................................ (date) ..........................

In the presence of witness:

1 .................................. .

2 .................................. .

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Affidavit

We hereby declare that the information furnished in the Technical bid and financial bid are correct to

the best of our knowledge and belief.

There is no case pending against us and we have never been black listed by any Govt./Semi

Govt./Govt. undertaking or by any Autonomous Organization.

Signature of the Head of Tenderer or

Authorized signatory