INDIAN INSTITUTE OF MANAGEMENT INDORE

Human Resource Management

Submitted By:

Apurv Agarwal (2014PGP053)

Bodhipuspa Panda (2014PGP087)

Deepshikha Alice Aind (2014PGP100)

Gulshan Buswala (2014PGP123)

Abhijeet Rananavare (2014PGP293)

Jayesh Tandle (2014PGP398)

Jitin (2014PGP147)

Introduction to Oracle:

Oracle Corporation is an American multinational computer technology corporation which is

headquartered in California, US. It was co-founded by Larry Ellison, Bob Miner and Ed Oates and

named Software development Laboratories (SDL). With annual revenues of more than $10.1

billion, the company builds tools for database development and systems for middle tier software,

ERP software, CRM software and SCM software, specializes in developing and marketing

computer hardware systems and enterprise software products. Oracle has been great in network

computers for long now. It is also the world's first software company to develop 100 % Internet-

enabled enterprise software across its entire product line.

Oracle is the second-largest software maker by revenue, after Microsoft (as of 2011). It is the only

company capable of implementing complete global e-business solutions that extend from front

office customer relationship management to back office operational applications to platform

infrastructure. (1) Its Internet-enabled solutions provide a less costly means to expand market

opportunities and help retain customers. Oracle is ranked among the 10 best companies for a six-

month return on equity. The Oracle Data base management system presently supports over 80

operating environments.

Why Oracle?

Oracle is a global firm which not only unleashes the spirit of innovation by constantly simplifying

Information Technology solutions but also constantly applies good corporate governance

measures. The company’s commitment towards its employees in creating an excellent

environment and work culture has motivated its employees to be continually pro-active in their

work. The company ethics and business conduct resources for employees exemplifies the

company’s dedication to HR best practices.

Oracle has been recognized as one of the top companies to work with. Following is the list of

awards from the past 2 years from all over the world. The awards, names and nominations in the

past two years make it very evident that Oracle as an organization takes care of the organizational

diversity, work environment etc.

1. 2014-Named one of the Top 50 Employers for Women Engineers by the readers of Equal

Opportunity magazine1

2. 2014-Named one of the Top 50 Employers for Workforce Diversity by the readers of

Workforce Diversity magazine1

3. 2014-Received the Universum Award for Best IT Employer in Poland: Voted number 6

by students1

4. 2014-Named Most Desired Employer in Romania by Catalyst Consulting1

5. 2013-Ranked number 3 on LinkedIn's list of Top 20 Most In Demand Employers in

India1

6. 2013-Named one of the Top 50 Employers for Women Engineers by the readers of Equal

Opportunity magazine1

7. 2013-Named one of the Top 50 Employers for Workforce Diversity by the readers of

Workforce Diversity magazine1

8. 2013-Named one of the Top 50 Employers by the readers of Equal Opportunity magazine1

Oracle HCM (Human Capital Management)

Oracle HCM World is the annual conference organized by Oracle which brings together all the

stakeholders of the firm like firm’s customers, their partners and Industry HR experts. The

conference is organized to discuss very critical HR issues and topics like workforce planning,

recruitments, employee training and developments, leadership trainings, compensation and

benefits and more. This event provides valuable insights at the human resource, talent management

and business process intersections, thus providing pathway as to how to employ HR to transform

the organization.

HR Policies followed at Oracle:

Recruitment & Talent Acquisition:

An automated software built in-house is used to track the need of manpower at Oracle. This

software uses business intelligence tools to store recruitment data and the hiring process is mainly

carried out through universities, employee referrals, social media and lateral hiring.

The recruitment process at Oracle is known for its robustness and is standardized in the

following steps:

Applications from various reputed universities, employee referrals and even social media are

screened to get the best fit candidate

The candidates go through a challenging technical evaluation to select the candidates which

would be a cultural fit for Oracle.

The candidates are briefed about the compensation plans.

Induction Program: Mentors and guides are allotted to each employee as a part of a robust

induction program to help employees settle in the new environment. The Projects that are

allotted to the new employees are based on their background and ease of working with the

topic.

Payroll Processes:

Oracle offers a payroll that is very competitive to the industry standards. The payroll includes a

compensation package with robust flexible benefits. The robustness of the package is due to the

variation in the performance of the individual as well as that of his department and the company

as a whole.

The factors that contribute to an employee’s individual performance include the work done

towards an assigned project, knowledge enhancement and new initiatives undertaken. The

compensation benefit programs are aligned with the strategy and the current performance of the

company keeping in perspective the short term and long term goals of the company.

The Payroll process is automated using the applications developed in house by Oracle itself. The

helps administering the payrolls timely and contributes to a lower attrition rate at Oracle. This

automation also makes the whole process transparent clearly specifying the benefits the employees

can avail. Confidentiality is another major aspect of the automated payroll system at Oracle.

Training:

Training is conducted for new employees at the time of their induction when they join the

organization. The work culture and expectations are clearly elucidated. Regular trainings are held

mandatorily to encourage employee learnings and development. Considering new technological

developments in the software industry, regular courses are provided both offline and online for

getting the employees acquainted with recent developments.

Domain specific training:

As per project requirements, employees are trained with domain and technology specific

knowledge to help them deliver their tasks efficiently. Third party trainers are hired when in-house

training is not feasible. This helps employees to become industry experts in their respective

domains. Knowledge repository is also made to ensure that future employees are aware of the

technologies.

Benefits

Medical & Travel Allowances

Health insurance for

families

Reimbursements & Coupons

Retirement Benefits

Goal Setting & Performance Review:

Oracle follows very robust goal setting procedures giving the employees full ownership of where

they want to take their career. Employees are asked to set and evaluate their own goals yearly in

alignment with their and company’s objectives. The goals are reviewed by the immediate

supervisors and are approved in consultation with the employees. A review meeting is conducted

with managers every quarter to ensure timely compliance of the goals. Regular feedback by

managers are provided to employees in the review meetings to help them correct their courses.

Collective collaboration among the employees and the management helps to improve the

employee’s performance and satisfaction levels over time. The counselors discuss the career and

succession paths with the employees to help them attain their desired objectives.

Organization Work Culture:

Oracle’s work culture are considered to be one of the best in the industry with many flexible and

employee friendly policies. There are provisions for flexible work options for employees in need

including ‘Work from Home’. This helps them manage their personal lives in a better way. Oracle

stresses on coordinated team work to minimize friction among employees. Leaders constantly

Set your own Goals

Review & Feedback by

managers

Realignment of

performance as per

feedback

Career Growth &

Advancement

motivate employees and share their views to understand their grudges. Regular team outings and

fun events are held to promote bonhomie.

There are several policies that help women manage tehir personal lives along with work. Flexible

timings are provided for women. There is sabbatical leave program in place for expecting women.

They are also allowed to bring their kids on some occasions. The management constantly resolves

any issue with respect to diversity or any sensitive issue that may come up.

Oracle undertakes several social responsibilities that encourages employees towards uplifting the

society. Employees participate with full zeal in several social events organized, thus helping them

address some social causes. State of the art infrastructure in offices enable relaxed environment

with entertainment zones provided to make the work as fun.

Introduction to Oracle HRMS

Oracle Human Resource Management System (O-HRMS) is a combination of applications

supporting the various aspects of Human Resource functions at Oracle. The main functions

incorporated are as follows:

Oracle Human Resources (HR)

Oracle Payroll

Oracle Self-Service Human Resources (SSHR)

Oracle Performance Management

Oracle iRecruitment

Oracle Time & Labor (OTL)

Oracle Learning Management

Oracle Advanced Benefits (OAB)

Oracle HRMS Intelligence (HRMSi)

All the above applications are required to share data tables in the common Oracle database. This

is done to eradicate chances of data redundancy, reduce the chances of errors and built a consistent

record of every employee of the organization. Within this framework of HRMS, you are allowed

to define and customize the human resource model which will support the enterprise’s structure

and policies. This system helps you to manage the information available in various national

languages, supports multiple location/address styles, national identifiers for e.g. social security

number, legislation specific date formats, which can be validated as per the rules and regulations

of different countries.

Oracle Human Resources (HR) and Oracle Payroll

Oracle Human resource and Oracle payroll forms an integrated system in the HRMS and thus are

available under the same menu structure. It further shares same window and data table wherever

possible to avoid data redundancy, maintenance and storage.

Oracle HR helps in workforce management and other standard activities of HR which includes

workforce organization, development and continuous measurement. Payroll is the fundamental

HR function which requires great accuracy, timeliness and better financial controls. This system

assures that each employee is paid on time as per the given compensation rules of the firm.

Oracle Self-Service Human Resources (SSHR)

Oracle Self-Service Human Resources (SSHR) is a platform which enables employees to access

HR information and perform personnel actions. Only that information is accessible to the

employee which is as per his roles and needs in the firm. This system can also be used by the

employee to maintain his own information including roles, profiles, benefits and expenses. Oracle

SSHR is designed in such a way so that it can cater to the usage needs of casual and untrained

users.

Oracle Performance Management

Oracle Performance Management product is used by Oracle for implementing an effective and fair

performance management system. Various functions like setting an objective and performing the

appraisal process is done by employees and their appraisers using this system. It enables the firm

to create questions which can be used for the potential participants during their appraisal process.

Oracle iRecruitment

Oracle has a fully automated recruitment process which is accomplished using Oracle

iRecruitment. This module helps all the stakeholders of the recruitment including candidates, and

managers to manage different phases of the recruitment process i.e. from vacancy updating to

hiring of new employees. Oracle iRecruitment supports both internal and external users and can

be customized to reflect the firm’s image. It allows the firm to monitor the effectiveness of the

process and also provide detailed reports of the same.

Oracle Time & Labor (OTL)

Oracle reduces the cost and time associated with manual attendance record keeping with the help

of Oracle Time & Labor (OTL) which is a web-enabled time-recording module. This is done by

reducing the administration cost by enabling self-service time reporting by the employees. Thus

this module ensures correct and on time payments to all the employees. It also provides employees

with time-related information with respect to other oracle project and oracle payroll.

Oracle Learning Management

Oracle Learning Management is an enterprise level learning management system (LMS). This

system enables the firm to train its employees effectively and at a very much reduced cost. The

following are its features:

1. Manage the training.

2. Deliver right learning content.

3. Provide perfect combination of online and classroom training.

4. Monitoring the online and classroom training.

5. Measurement of effectiveness of the initiatives taken under training.

Content information is accessible to leaner and administration that is responsible for its

management. Thus providing better efficiency and managing implementation of learning

environment at a low cost.

Oracle Advanced Benefits (OAB)

This system manages the rewards and benefits program of the Oracle. Benefits are defined here in

line to the firm’s objectives. OAB's self-service functionality helps the firm to improve service. It

can create and modify governing rules without changing the application. Effectiveness of the

program can also be measured.

Oracle HRMS Intelligence (HRMSi)

This product of Oracle holds together vast amount of HR data which is intelligently organized in

such a way that it can be regularly by the oracle management in decision making. It provides

structured and comprehensive access to the HR data in one application. This tool is also used in

performance management framework where one can define the targets and milestones and receive

alerts when changes are required in the workforce.

Salient Features making Oracle a great place to work

Opportunities for Differently-abled

Oracle provides equal opportunities to well-qualified

differently abled individuals. It is a gesture not towards

humanity but also a signal of Oracle’s deep ingrained

values and ethics. E.g. recently, through its Oracle Partner

Network it partnered with Talent Technology which

depicts Oracle’s commitment towards providing equal

opportunities without being biased with respect to

physical disabilities. www.workplace-weekly.com

Oracle Giving

Oracle giving is a program through which it tries to give

back to the society or community it works in. one of most

important components of it is Workplace Giving through

which it supports its employees’ philanthropic efforts and

matches their donation levels. In FY13 and FY14 itself it

had reached up to a level of US$2.3 million in employee

donations.2

Oracle Culture

Oracle has wide variety of workforce which belong to not only

different cultures but also geographic locations and a span of

four generations. In spite of it Oracle boasts of a culture of

inclusion and respect to inspire leadership, innovation and

creativity. It has institutionalized a variety of programs for the

same. Some of them are

1. Employee Resource Groups (ERGs):

Community of employees with a similar area of interest and also sharing similar kind of

experiences which are strategically aligned with company’s business objectives form the ERGs.

These are basically support groups for employees within the company encouraging diversity with

inclusiveness.

Inclusion Matters leadership development series: These are

basically webcasts broadcasted across North America to develop

leadership skills.

Dimensions of Diversity: It is a monthly newsletter which

highlights the levels of diversity in Oracle. It describes the

programs, initiatives and opportunities for employees to engage in

an inclusive culture.

Figure 1

Oracle Women’s Leadership (OWL): OWL is a

program for women to bring in them leadership qualities

and empower them to be professionally efficient, so as to

create a community of women who are ready to take up

the challenges of a dynamic world by being innovative.

OWL has more than 7,000 women as employees in 41

countries, which are from more than 70 OWL

communities.

Supporting Veterans

Oracle helps veterans’ transition from a military environment to a civilian life.

Oracle Lambda

Going with the equal opportunities values ingrained in the Oracle system, it creates an inclusive

environment for lesbian, gay, bisexual, and transgender (LGBT) employees.

“What it is like to work at Oracle?”

“I found it fairly pleasant, I worked there for almost 2 years and most things were

right”

“It was competitive, challenging and ultimately rewarding working with Oracle”

“Oracle provides superb Work Life balance, ample opportunities to learn and

develop your skills. You get to know more about the Oracle products than the

partners or competitors as there is a lot of information available to the employees

thereby giving you a big edge over others.”

“Excellent work culture in Oracle Pvt Ltd”

“Great and fun company to work for”

“Great company and a wonderful challenge”

“Great company that truly lives by its reputation”

Some Online Reviews for Oracle

www.glassdoor.com

www.indeed.com