Final Revised Agenda for the 2022 May 09 Special Meeting of

Revised Special Council Agenda prepared by: L. McDougall & K. McDonald All Recommendations, as presented, are for discussion purposes only and should not be considered as the opinion or direction of Council. Page 1 of 7

TOWN OF BANFF COUNCIL REVISED ORDER OF BUSINESS

Special Meeting of Council Re:

Procedural Motions relating to Electronic Participation at Meetings and a Reconsideration of the Council Calendar to

reschedule the Annual General Meeting of the Banff Housing Corporation Shareholders

Minutes of the 2022 April 28 Regular Meeting of Council

Public Input on Approved Agenda Items

Items postponed from the 2022 April 28 Regular Meeting

(Correspondence: Anne-Marie Puccini: Email, Received 2022 April; 21; Councillor Pettigrew’s Notice of Motion Re: Award of St. Julien Road

Reconstruction Project, PW 20-07, and Council Policy C4002, Purchasing)

Proposed 2022 Tax Rate Bylaw 240-19

Private Roads within Banff Housing Corporation Developments

Age Friendly Community Designation

Recreation Grounds Budget Project

Proposed Banff Water System Bylaw 157-2

Proposed Bylaw 326, the Parental Leave for Elected Officials Bylaw

Mayor DiManno’s Notice of Motion Re: Enforcement of Recent Amendments to Bylaw 377, the Non-Residential Waste Bylaw, and the

Lodging Sector

Town of Banff Council Chamber and Zoom Monday, 2022 May 09, at 9:00 a.m.

Final Revised Agenda for the 2022 May 09 Special Meeting of Council


PLEASE NOTE: This meeting will be conducted both in-person, in the Town of Banff Council Chamber, Town Hall, and virtually using Zoom. Members of the Public may either attend the meeting in-person or watch the live stream of this at www.banff.ca/live MEMBERS OF THE PUBLIC MAY PARTICIPATE IN EITHER/ BOTH OF THE FOLLOWING MANNERS: • Public wishing to make written submissions relating to approved Agenda Items may do so by emailing

the Municipal Clerk at [email protected] prior to 12:00 p.m. noon, Sunday, 2022 May 08. Submissions received will be included in the Agenda package publicly available through www.banff.ca/AgendaCenter.

• Written Submissions may be submitted in-person at the meeting and will be included in the publicly Agenda package posted after the conclusion of the meeting. If presenting in-person, twelve (12) copies of a Written Submission are required.

• Personal information provided in submissions is collected under the authority of Procedures Bylaw 44-7 and Section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act of Alberta, for the purpose of receiving public participation in municipal decision-making. If you have questions regarding the collection and use of your personal information, please contact the FOIP Coordinator at 403-762-1209 or at Banff Town Hall, Box 1260, Banff, Alberta, T1L 1A1;

AND/ OR • Members of the public may speak to an approved Agenda item at the meeting in-person at Banff

Town Hall, in the Council Chamber, or virtually, using Zoom. • To mitigate against the possibility of the meeting location changing to electronic only,

members of the public who are wishing to speak to approved Agenda Items at the meeting during the ‘Public Input’ portion of the Agenda are encouraged to pre-register by contacting the Municipal Clerk at [email protected] or 403-762-1209 prior to 12:00 p.m. noon on Sunday, 2022 May 08, to receive a Zoom Link.

• Members of the public who wish to personally attend the meeting are also encouraged to pre-register in accordance with the guidelines noted above. Those who do not pre-register will be provided an opportunity to speak to approved Agenda items once all registered speakers have completed their presentations.

• Verbal Presentations are strictly limited to five minutes.


http://www.banff.ca/live

http://www.banff.ca/live

mailto:[email protected]

http://www.banff.ca/AgendaCenter

mailto:[email protected]


1.0 CALL TO ORDER

The 2022 May 09 Special Meeting of Council will be conducted both in-person in the Council Chamber located at Banff Town Hall and virtually using Zoom. The meeting will be live streamed on the internet, and recorded, in accordance with Council Policy C8002-1, Video Recording and Live Streaming of Legislated Meetings. It will be made available on the Town of Banff website.

2.0 APPROVAL OF AGENDA

2.1 Agenda for the 2022 May 09 Special Meeting of Council

Recommendation: That Agenda for the 2022 May 09 Special Meeting of Council be approved.

2.2 Procedural Motions:

2.2.1 Suspension of Sections 4.24, 4.26, and 4.29 of the Procedures Bylaw 44-7 to Allow Electronic Participation in Meetings

Recommendation: That Council, pursuant to Section 3.6 of Procedures Bylaw 44-7, suspend Sections 4.24, 4.26, and 4.29 in order that Members of Council, including the member presiding at the meeting, be permitted to participate in virtual electronic meetings more than three (3) times per calendar year, and that those participating in this manner may vote, when appropriate, by a show of hands, until such time as Administration returns with proposed amendments to the Procedures Bylaw.

2.2.2 Suspension of Sections 13.12 a) and 13.12 b) of the Procedures Bylaw to Reconsider the 2021 Council and Committee Meeting Calendar

Recommendation: That Council: 1. Pursuant to Section 3.6 of Procedures Bylaw 44-7, suspend Sections 13.12 a0 and 13.12 b) in

order to reconsider the 2022 Council and Committee Meeting Calendar; 2. Cancel the Banff Housing Corporation Shareholder’s Annual General Meeting, scheduled for

2022 May 24, at 8:30 a.m.; 3. Schedule the Banff Housing Corporation Shareholder’s Annual General Meeting for Monday,

2022 June 13, at 8:30 a.m.; and 4. Approve the 2022 Council and Committee Meeting Calendar as amended by

Recommendations 2 and 3.



3.0 ADOPTION OF PREVIOUS COUNCIL MINUTES

3.1 Minutes of the 2022 April 25 Regular Meeting of Council

Recommendation: That the Minutes of the 2022 April 25 Regular Meeting of Council be adopted.

4.0 INVITED PRESENTATIONS None 5.0 DELEGATIONS

None 6.0 PUBLIC INPUT ON AGENDA ITEMS

6.1 Written Submissions

6.1.1 Age-Friendly Banff Committee: Letter, Dated 2022 April 29 (Item # 8.4, Request for Decision: Age Friendly Community Designation)

6.1.2 Katie Federation: Email, Dated 2022 May 4 (Item # 8.2, Briefing: Private Roads

within Banff Housing Corporation Developments)

**NEW MATERIALS**

6.1.3 Blair Fyten, Condominium President, Sulphur Court; Chris Piercey, Condominium President, Riverview Court; Christian Oswald, Condominium President, Middle Springs Drive 100 & 200 Block; and Robert Palmer, Condominium President, Sundance Court: Letter, Dated 2022 March 22 (Item # 8.2, Briefing: Private Roads within Banff Housing Corporation Developments)

6.1.4 Kathy McNeil: Letter, Dated 2022 May 5 (Item # 8.2, Briefing: Private Roads

within Banff Housing Corporation Developments) **NEW MATERIALS ADDED DURING APPROVAL OF AGENDA**

6.1.5 Shane Coutlis Sr.: Email, Received 2022 May 08 (Item 8.1, Proposed 2022 Tax Rate Bylaw 240-19)

6.1.6 Debra Hornsby: Email, Date 2022 Received 2022 May 08 (Item 8.2, Private Roads

within Banff Housing Corporation Developments)



6.2 Verbal Submissions **NEW**

6.2.1 Peter Poole (Item 7.3, Notice of Motion: Award of St. Julien Road Reconstruction Project, PW 20-07, and Council Policy C4002, Purchasing, and Item 8.1, Request for Decision: Proposed 2022 Tax Rate Bylaw 240-19)

7.0 UNFINISHED BUSINESS

7.1 Correspondence: Anne-Marie Puccini: Email, Received 2022 April 21

7.2 Notice of Motion: Award of St. Julien Road Reconstruction Project, PW 20-07, and

Council Policy C4002, Purchasing Councillor Hugh Pettigrew

Recommendation: NOW THERFORE BE IT RESOLVED that Council direct Administration to return to the next available regular meeting of Council with a briefing providing a summary of the overall tendering results as well as an evaluation summary and their rankings for the St Julien reconstruction project PW 20-17. AND FURTHER BE IT RESOLVED that the 2023 scheduled review of Council Policy C4002, Purchasing, be brought forward and included as part of the 2022 Council Workplan, to return to Council no later than Q3 2022, so that Council may review this Policy prior to the 2023 Service Review process.

8.0 BYLAWS AND STAFF REPORTS

8.1 Request for Decision: Proposed 2022 Tax Rate Bylaw 240-19

Recommendation: That Council give three readings to proposed Bylaw 240-19, the Tax Rate Bylaw (Appendix B).

8.2 Briefing: Private Roads within Banff Housing Corporation Developments **NEW MATERIALS RECEIVED DURING THE MEETING** A PowerPoint Presentation entitled “Private Roads within Banff Housing Corporation Developments”, dated 2022 May 09. Recommendation: That Council receive the Briefing for the Corporate Record.



8.3 Request for Decision: Age Friendly Community Designation

Recommendation: That Council: 1. Pass an age friendly resolution to actively support, promote and work towards becoming an age

friendly community similar to that set out in Attachment 1; and; 2. Direct Administration to:

a. Work with the recently created Age Friendly Committee on this initiative; b. Complete an age-friendly community profile and assessment of Banff using the provincial

resource materials before the end of Q3; and c. Return to Council with the findings of the assessment before Service Review to seek direction

from Council prior to beginning work on an Action Plan

8.4 Request for Decision: Recreation Grounds Project Budget Recommendation: That Council: 1. Pursuant to Section 3.6 of Procedures Bylaw 44-7, as amended, suspend Section 13.12 a) and b)

to allow Council to reconsider Motion COU22-150, considered as part of the 2022 April 28 Regular Meeting of Council, to approve the 2022 – 2031 Capital Budget, as amended;

2. Direct Administration to remove the toboggan hill from the list of expected deliverables from the 2022 Recreation Grounds Project and return no later than the 2024 Service Review with updated pricing and options to consider returning this project to a future year;

3. Further amend the 2022 Recreation Grounds Capital Budget to $4,519,000, from the previously approved $4,228,098, for an increase of $291,000, to be fully offset and funded through Capital Grants, as outlined in the chart on page 2 of 5 of the Report; and

4. Approve the amended 2022-2031 Capital Budget, as amended by Recommendation 3.

8.5 Request for Decision: Proposed Water Bylaw System 157-2 Recommendation: That Council give three readings to Proposed Banff Water System Bylaw 157-2.

8.6 Request for Decision: Proposed Parental Leave Bylaw 326 Recommendation: That Council give three readings to Bylaw 326, the Parental Leave for Elected Officials Bylaw.



8.7 Notice of Motion: Re Enforcement of Recent Amendments to Bylaw 377, the Non-Residential Waste Bylaw, and the Lodging Sector

Mayor Corrie DiManno

Recommendation: NOW THERE FOR BE IT RESOLVED that Council direct Administration to continue to work collaboratively and in the spirit of education, as opposed to enforcement, with Banff’s lodging sector, until 2023 June, with respect to the enforcement of Bylaw 377, the Non-Residential Waste Bylaw.

9.0 COMMITTEE REPORTS

None 10.0 CORRESPONDENCE None 11.0 NEW/URGENT BUSINESS 12.0 CONFIDENTIAL ITEMS None

13.0 ADJOURNMENT


Item #: 3.1 Town of Banff Regular Council Meeting 2022 April 25 Unapproved

Minutes approved by:

Page 1 of 17

MINUTES OF THE REGULAR MEETING OF COUNCIL

of the Town of Banff in the Province of Alberta Council Meeting

Monday, 2022 April 25, at 2:00 p.m.

COUNCIL MEMBERS PRESENT Corrie DiManno Mayor Ted Christensen Councillor and Deputy Mayor (Remote Participation) Grant Canning Councillor and Acting Mayor (Remote Participation) Barb Pelham Councillor Hugh Pettigrew Councillor Kaylee Ram Councillor COUNCIL MEMBERS ABSENT Chip Olver Councillor ADMINISTRATION PRESENT Kelly Gibson Town Manager Jason Darrah Director, Communications

& Marketing Darren Enns Director, Planning & Development Adrian Field Director, Engineering (Remote Participation) Alison Gerrits Director, Community Services (Remote Participation) Paul Godfrey Director, Operations (Remote Participation) Chris Hughes Director, Corporate Services Barbara King Director, Human Resources (Remote Participation) Randall McKay Manager, Strategic Initiatives and (Remote Participation) Special Projects Carla Bitz Resource Recovery Coordinator Michael Hay Manager, Environment (Remote Participation) Andrea Stuart Manager, Finance (Remote Participation) Kathleen Gallagher Development Planner Lisa Lee Executive Assistant Kiersten McDonald Legislative Advisor Renee Lavergne Information Governance Coordinator (Remote Participation) Tara Johnston Legislative Advisor (Remote Participation) Libbey McDougall Municipal Clerk




Page 2 of 17

1.0 CALL TO ORDER

To confirm Members of Council, some who participated virtually, as present, the following roll call was conducted:

ROLL CALL: Present in Chamber: (4): Mayor DiManno, Councillor Pelham, Councillor Pettigrew, and Councillor Ram Present Virtually: (2): Councillor Canning, and Councillor Christensen

Absent: (1): Councillor Olver

Mayor DiManno called the Regular Meeting of Council to order at 2:02 p.m.

2.0 APPROVAL OF AGENDA

2.1 Agenda for the 2022 April 25 Regular Meeting of Council COU22-134 Moved by Mayor DiManno

That the Agenda for today’s meeting be amended by bringing forward Item 8.3, Request for Decision: Outcomes of 2022 E-Bike Rebate Program, to be heard as the first item of new business immediately following Item 7.1, Bylaw Tabulation: Third Reading of Proposed Bylaw 464, the Non-Residential Waste Amending Bylaw. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED COU22-133 Moved by Councillor Ram

That the Agenda for the 2022 April 25 Regular Meeting of Council be approved, as amended. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED




Page 3 of 17

Council by unanimous consent, affirmed that they would adhere to Procedures Bylaw 44-7, Section 11.0, Roles and Conduct at Meetings.

2.2 2022 Council Workplan COU22-135 Moved by Councillor Pettigrew That Council receive the 2022 Council Workplan (Attachment) for the Corporate Record.

For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED

3.0 ADOPTION OF PREVIOUS COUNCIL MINUTES

3.1 Minutes of the 2022 April 11 Regular Meeting of Council

COU22-136 Moved by Councillor Pelham

That the Minutes of the 2022 April 11 Regular Meeting of Council be adopted.


MOTION CARRIED

4.0 INVITED PRESENTATIONS

There were no Invited Presentations scheduled as part of this meeting.

5.0 DELEGATIONS There were no Delegations scheduled as part of this meeting.




Page 4 of 17

6.0 PUBLIC INPUT ON AGENDA ITEMS

6.1 Written Submissions

Council, by unanimous consent, received the following Written Submissions for the Corporate Record:

6.1.1 Chris Thorburn, VP Operations, Banff Lodging Co.|A Division of Banff Caribou Properties Ltd.: Email, Dated 2022 April 23 Re: Non Residential Waste Bylaw (Item 7.1, Bylaw Tabulation: Third Reading of Proposed Bylaw 464, the Non-Residential Waste Amending Bylaw)

6.1.2 Greg Colgan, Editor, Rocky Mountain Outlook: Letter, Dated 2022 April 24 (Item 8.5, Request for Decision: Communications Policy Update – Proposed Communications Policy for Administration, C1012, and Proposed Communications Policy for Elected Officials, C1013)

6.1.3 Barry Kelly: Email, Received 2022 April 24, Re: 8.4 Request for Decision: Proposed Bylaw 429-1, the Council Code of Conduct Bylaw Governance and Finance Committee Recommendation (Item 8.4, Proposed Bylaw 429-1, the Council Code of Conduct Bylaw)

Mayor DiManno indicated that a written submission was redacted by the Town of Banff to be consistent with the Town’s obligations under the Freedom of Information and Protection of Privacy (FOIP) Act.

6.2 Verbal Submissions There were no Verbal Submissions provided at this meeting.




Page 5 of 17

7.0 UNFINISHED BUSINESS

7.1 Bylaw Tabulation: Third Reading of Proposed Bylaw 464, the Non-Residential Waste Amending Bylaw

COU22-137 Moved by Councillor Pettigrew

That with respect to Item 7.1, Bylaw Tabulation: Third Reading of Proposed Bylaw 464, the Non-Residential Waste Amending Bylaw, the following be adopted: That Council refer Third Reading of Bylaw 464, the Non-Residential Waste Amending Bylaw, to Administration, to return to the next Regular Meeting of Council, with wording for a potential amendment that would allow an extended delayed enforcement period for the Lodging Sector.

For: (2): Councillor Christensen, and Councillor Pettigrew Against: (4): Mayor DiManno, Councillor Canning, Councillor Pelham, and Councillor Ram

MOTION DEFEATED

COU22-138 Moved by Mayor DiManno That with respect to Item 7.1, Bylaw Tabulation: Third Reading of Proposed Bylaw 464, the Non-Residential Waste Amending Bylaw, the following be adopted: That Council give third reading to proposed Bylaw 464, the Non-Residential Waste Amending Bylaw. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED




Page 6 of 17

8.0 BYLAWS AND STAFF REPORTS

8.3 Request for Decision: Outcomes of 2022 E-Bike Rebate Program

COU22-139 Moved by Mayor DiManno

That with respect to item 8.3, Request for Decision: Outcomes of 2022 E-Bike Rebate Program, the following be adopted:

That Council, pursuant to Section 3.6 of Procedures Bylaw 44-7, suspend Section 13.12 a) and b) to allow Council to reconsider Motion COU22-32, considered as part of the 2022 January 24 and January 26 Virtual Special Meeting of Council Re: 2022 Budget Finalization, to approve the 2022 – 2024 Operating Budget, as amended.

For: (5): Mayor DiManno, Councillor Canning, Councillor Pelham, Councillor Pettigrew, and Councillor Ram Against: (1): Councillor Christensen

MOTION CARRIED


That Motion COU22-140 be amended as follows: By deleting the amount “$40,000” noted after the words “by allocating up to” and substituting with the amount “$20,000”; and By deleting the amount “$82,000” noted after the words “for a total allocation up to” and substituting with the amount “$62,000”.

For: (3): Councillor Christensen, Councillor Pettigrew, and Councillor Ram Against: (3): Mayor DiManno, Councillor Canning, and Councillor Pelham

MOTION DEFEATED ON TIE VOTE




Page 7 of 17


That with respect to item 8.3, Request for Decision: Outcomes of 2022 E-Bike Rebate Program, the following be adopted, after amendment:

That Council, further amend the 2022 -2024 Operating Budget by allocating up to $40,000 to the e-bike rebate Operating Budget, for a total allocation of $82,000 in 2022, to be funded through the Visitor Paid Parking Reserve, to allow for immediate continuation of the popular e-bike rebate program.

For: (4): Mayor DiManno, Councillor Canning, Councillor Pelham, and Councillor Ram Against: (2): Councillor Christensen and Councillor Pettigrew

MOTION CARRIED COU22-142 Moved by Councillor Pettigrew


That Council direct Administration to conduct a random selection draw to determine how the additional $40,000 allocated to the e-bike rebate Operating Budget in 2022 is awarded to members of the public. For: (2): Councillor Christensen, and Councillor Pettigrew Against: (4): Mayor DiManno, Councillor Canning, Councillor Pelham, and Councillor Ram

MOTION DEFEATED



That Council direct Administration to ensure that all recipients of a grant allocated through the e-bike rebate program have purchased their e-bikes from a Banff vendor. For: (2): Councillor Christensen, and Councillor Pettigrew Against: (4): Mayor DiManno, Councillor Canning, Councillor Pelham, and Councillor Ram

MOTION DEFEATED




Page 8 of 17



That Council approve the amended 2022-2024 Operating Budget, as further amended by Motion COU22-139.


MOTION CARRIED

Council recessed at 3:35 p.m. to reconvene at 3:45 p.m. Council reconvened at 3:45 p.m. with Mayor DiManno in the chair. To confirm Members of Council, some who participated virtually, as present, the following roll call was conducted: ROLL CALL:

Present In Chamber: (4): Mayor DiManno, Councillor Pelham, Councillor Pettigrew, and Councillor Ram Present Virtually: (2): Councillor Canning, and Councillor Christensen




Page 9 of 17

8.1 Request for Decision: 2021 Audited Consolidated Financial Statements


That with respect to item 8.1, Request for Decision: 2021 Audited Financial Statements, the following be adopted:

That Council recess at 3:55 p.m., to reconvene in a closed meeting, conducted in the Council Boardroom and a confidential Zoom Meeting Environment, pursuant to Section 24 (Advice from officials) of the Freedom of Information and Protection of Privacy Act, to consider confidential matters with respect Item 8.1, 2021 Audited Consolidated Financial Statements, and that the following individuals be invited into Council’s closed meeting discussions: • Colin Mitchell, Partner, KPMG Enterprise; and • Taylor Thompson, Senior Manager, KPMG Enterprise.


MOTION CARRIED

Council reconvened in closed meeting at 3:58 p.m. with Mayor DiManno in the Chair. Council recessed in closed meeting at 4:30 p.m. Council reconvened in public meeting at 4:32 p.m. with Mayor DiManno in the Chair.


That Council rise and report. ROLL CALL VOTE: For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED




Page 10 of 17


That with respect to item 8.1, Request for Decision: 2021 Audited Financial Statements, the following be adopted:

That Council:

1. Approve the 2021 Consolidated Financial Statements as presented in Attachment 1; and 2. Direct that the confidential discussions and Attachment 2 remain confidential pursuant to Section

24 (advice from officials) of the Freedom of Information and protection of Privacy Act. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED

8.2 Request for Decision: Heritage Master Plan Update Anne Ewen, Chair of the Banff Heritage Corporation, addressed Council with respect to Item 8.2, Request for Decision: Heritage Master Plan Update.


That with respect to item 8.2, Request for Decision: Heritage Master Plan Update, the following be adopted:

That Council, pursuant to Section 3.6 of Procedures Bylaw 44-7, as amended, suspend Section 13.12 a) and b) to allow Council to reconsider Motion COU22-96, considered as part of the 2022 March 28 Virtual Public Hearing and Regular Meeting of Council, to approve the 2022 – 2031 Capital Budget, as amended.


MOTION CARRIED




Page 11 of 17



That Council further amend the 2022 – 2031 Capital Budget to include an additional allocation of $35,000 in 2023 to the Heritage Master Plan project (Project Number GG-96-20) to be funded through the Heritage Capital Reserve.


MOTION CARRIED



That Council approve the amended 2022-2031 Capital Budget, as amended by Motion COU22-148.


MOTION CARRIED



That Council confirm the scope of the Heritage Master Plan as presented in the report.


MOTION CARRIED




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8.4 Request for Decision: Proposed Bylaw 429-1, the Council Code of Conduct Bylaw

COU22-152 Moved by Councillor Pelham

That with respect to item 8.4, Request for Decision: Proposed Bylaw 429-1, the Council Code of Conduct Bylaw, the following be adopted: That Bylaw 429-1, the Council Code of Conduct Bylaw, be introduced and read a first time.


MOTION CARRIED

COU22-153 Moved by Councillor Ram

That with respect to item 8.4, Request for Decision: Proposed Bylaw 429-1, the Council Code of Conduct Bylaw, the following be adopted: That Bylaw 429-1, the Council Code of Conduct Bylaw be read a second time.



That with respect to item 8.4, Request for Decision: Proposed Bylaw 429-1, the Council Code of Conduct Bylaw, the following be adopted: That authorization now be given to read 429-1, the Council Code of Conduct Bylaw, a third time.


MOTION CARRIED




Page 13 of 17

COU22-155 Moved by Councillor Christensen

That with respect to item 8.4, Request for Decision: Proposed Bylaw 429-1, the Council Code of Conduct Bylaw, the following be adopted: That Bylaw 429-1, the Council Code of Conduct Bylaw, be read a third time.



That with respect to item 8.4, Request for Decision: Proposed Bylaw 429-1, the Council Code of Conduct Bylaw, the following be adopted, after amendment: That Council direct Administration to commence a Request for Proposal (RFP) process to obtain services from an individual or company, experienced in mediation, complaint adjudication, and investigative techniques, as they relate to municipal government, to carry out the duties of Investigator. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED




Page 14 of 17

8.5 Request for Decision: Communications Policy Update – Proposed Communications Policy for Administration, C1012, and Proposed Communications Policy for Elected Officials, C1013

COU22-157 Moved by Councillor Christensen

That with respect to item 8.5, Request for Decision: Communications Policy Update – Proposed Communications Policy for Administration, C1012, and Proposed Communications Policy for Elected Officials, C1013, the following be adopted: That Attachment 1, Proposed Communications Policy for Administration, C1012, be amended in Subsection 6.16 by deleting the words “when appropriate” following the words “for the municipal organization” and substituting with the words “, on a case-by-case basis and in consultation with the Mayor and Town Manager”.


MOTION CARRIED


That with respect to item 8.5, Request for Decision: Communications Policy Update – Proposed Communications Policy for Administration, C1012, and Proposed Communications Policy for Elected Officials, C1013, the following be adopted: That Council rescind Communications Policy C116. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED




Page 15 of 17


That with respect to item 8.5, Request for Decision: Communications Policy Update – Proposed Communications Policy for Administration, C1012, and Proposed Communications Policy for Elected Officials, C1013, the following be adopted, as amended: That Council approve the proposed Communications Policy for Administration, C1012 (amended Attachment 1). For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED

COU22-160 Moved by Councillor Ram

That with respect to item 8.5, Request for Decision: Communications Policy Update – Proposed Communications Policy for Administration, C1012, and Proposed Communications Policy for Elected Officials, C1013, the following be adopted: That Council approve the proposed Communications Policy for Elected Officials, C1013 (Attachment 2). For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED


That Council pursuant to Section 3.6 of Procedures Bylaw 44-7, Section 4.9 be suspended in order that Council may complete the remainder of today’s Agenda. For: (5): Mayor DiManno, Councillor Canning, Councillor Pelham, Councillor Pettigrew, and Councillor Ram Against: (1): Councillor Christensen

MOTION NOT CARRIED UNANIMOUSLY




Page 16 of 17

8.6 Notice of Motion: Award of St. Julien Road Reconstruction Project, PW 20-07, and Council

Policy C4002, Purchasing Council, by unanimous consent postponed Item 8.6 Notice of Motion: Award of St. Julien Road Reconstruction Project, PW 20-07, and Council Policy C4002, Purchasing to the 2022 May 9 Regular Meeting of Council.

9.0 COMMITTEE REPORTS

Council, by unanimous consent, received the approved Minutes of the following entities for the Corporate Record:

9.1 Approved Minutes of the 2022 March 09 Virtual Regular Meeting of the Municipal Planning

Commission 9.2 Approved Minutes of the 2022 February 09 Virtual Regular Meeting of the Bow Valley

Regional Transit Services Commission 10.0 CORRESPONDENCE



That Council postpone Item 10.1, Correspondence: Anne-Marie Puccini: Email, Received 2022 April 21 to the 2022 May 9 Regular Meeting of Council. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED




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11.0 NEW/URGENT BUSINESS

In accordance with Section 5.12 b) of Procedures Bylaw 44-7, Mayor DiManno gave verbal notice at the meeting of her intention to introduce a Notice of Motion directing Administration to work with the lodging section with regard to changes in the Non-Residential Waste Bylaw as part of the next regularly scheduled meeting of Council.

12.0 CONFIDENTIAL ITEMS

No Confidential Items were scheduled for this meeting.

13.0 ADJOURNMENT COU22-163 Moved by Councillor Pettigrew

That this Council adjourn at 6:01 p.m. ROLL CALL VOTE: For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED

________________________ _________________________ Corrie DiManno Libbey McDougall Mayor Municipal Clerk


April 29, 2022

Dear Mayor DiManno and Town of Banff Council,

Since our presentation to council in June 2021, the Age-Friendly Banff Committee has continued to work in accordance with the guidelines set out by the World Health Organization, Pan-Canadian Age-Friendly Communities and the Government of Alberta. Following the Governance and Finance Committee’s directive to investigate Banff becoming designated as an Age-Friendly Community we have been meeting regularly with Shawn Carr and Sue Smythe to share our progress.

We fully support Town of Banff moving forward on this initiative by passing a resolution to work towards being recognized not only provincially but globally, as an Age-Friendly Community. Viewing our community through this Age-Friendly lens will engage everyone in this project which benefits the spectrum of ages and importantly, visitors to our community.

Collaboration to this end will see our Banff seniors become more engaged in the community as they are recognized, appreciated and valued for their contributions to the community.

On behalf of the Age-Friendly Banff Committee:

Sharon Phillips

Sharon PhillipsLes YoungJudy EshenkoMary BuckinghamTed ChristensenKaren Thomas Alanna Pettigrew

“Including every citizen in society isn’t a ‘nice to have’ — it’s the hallmark of a great society. Great societies become greater when everyone has equal access, is fully engaged, and can realize

their potential”. Rick Hansen....

Item #: 6.1.1

Page 1 of 1Final Revised Agenda for the 2022 May 09 Special Meeting of Council

From: Katie FedorationTo: {Municipal Clerk - Website Mailbox}Subject: Fw: Private Roads within Banff Housing Corporation Developments - Sulphur CourtDate: Wednesday, May 4, 2022 10:52:38 AM

Good morning,

Please see below. If this note could be included with the May 9th agenda package, I would begrateful.

Kind regards,

Katie Fedoration

From: Katie FedorationSent: May 4, 2022 2:58 PMTo: [email protected] <[email protected]>Subject: Private Roads within Banff Housing Corporation Developments - Sulphur Court

Good morning Mayor and Council,

I am writing today to raise a few points about private roads within Banff Housing CorporationDevelopments. I reside in the Sulphur Court complex and we currently have to repair andmaintain the road within our cul de sac (including snow removal); we also have to clear snowfrom a portion of the sidewalk that is adjacent to the Middle Springs Drive road. Both the culde sac, and the sidewalk, are used by the public and so I would like to suggest that the Townof Banff helps us maintain our road within the cul de sac and the sidewalk so that the publiccan continue using the road and sidewalk safely.

As more and more people turn to green commuting, either on foot, bike or using our publictransportation system, we are seeing more and more use of the sidewalk and people cuttingthrough the cul de sac. It would be great if the Town of Banff could help us keep the road andsidewalk safe for everyone to use.

It is also worth noting that in winter time, the Town of Banff sweeper clears snow onMountain Ave, lifts it's brush up for our portion of the side walk, then puts it back down againto carry on clearing snow along Middle Springs Drive.

Thanks,

Katie Fedoration

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March 22, 2022

Re: Road Ownership within the Banff Housing Corporation portfolio

To Town of Banff council,

This letter is on behalf of the residents of condominium corporations of Sulphur Court, Riverview

Court, Middle Springs Drive 100 & 200 Block and Sundance Court which were all developed by

the Banff Housing Corporation (“BHC”). These streets represent 79 owner-occupied units,

approximately 50% of the BHC portfolio. These residents are also united by the fact that they are

all responsible for the maintenance, repair and replacement of their roadway including

underground utilities such as watermain and sanitary sewer replacement. They are also

responsible for snow and ice management of the roadway, road surface replacement, crack and

pothole maintenance, settling pavement around storm drains and associated insurance costs. This

situation increases the cost of home ownership by having higher condominium fees for all the

BHC properties located on the four roads. Therefore, our group of approximately 260 residents

request that Town Council consider taking ownership and maintenance of the four private

roads within the BHC portfolio totaling 550 meters of roads, a fraction of the total length roads

currently maintained by the Town of Banff.

As you can see in the Appendices, the BHC Board supported our group’s request, on June 8, 2021.

Requiring BHC condominiums to own roads and utility infrastructure goes against Housing

Affordability initiatives in the Town of Banff’s Strategic Plan, Community Plan, Community

Social Assessment and Community Housing Strategy.

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Thank you for your consideration.

Best Regards,

The Board of Directors of the condominium corporations of Sulphur Court, Riverview Court,

Middle Springs Drive 100 & 200 Block and Sundance Court.

Signature: Date:

Blair Fyten – Condominium President, Sulphur Court

Signature Date:

Chris Piercey - Condominium President, Riverview Court

Signature: Date:

Christian Oswald - Condominium President, Middle Springs Drive 100 & 200 Block

Signature Date:

Robert Palmer - Condominium President, Sundance Court

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APPENDICES

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Banff, Alberta July 10, 2021

Re: Road ownership and affordability within the Banff Housing Corporation portfolio To Town of Banff council, This letter is on behalf of the residents of condominium corporations of Sulphur Court, Riverview Court, Middle Springs Drive 100 & 200 Block and Sundance Court which were all developed by the Banff Housing Corporation (“BHC”). These streets represent 79 owner-occupied units, approximately 50% of the BHC portfolio. These residents are also united by the fact that they are all responsible for the maintenance, repair and replacement of their roadway and underground utilities such as snow and ice management, road surface replacement, watermain and sanitary sewer main replacement and insurance. This situation increases the cost of home ownership by having higher condominium fees for all the BHC properties located on the four roads aforementioned. Over the last few years, data has brought to light affordability inconsistencies in the BHC portfolio. The funding requirements for Operating budgets and Capital Replacement Reserves are limiting the affordability of the BHC properties located on Sulphur Court, Riverview Court, Middle Springs Drive 100 & 200 Block and Sundance Court, in comparison to the other BHC properties located Jasper Way, Middle Springs Drive 300 block and Fairholme Place. The costs to maintain and operate the private roads is worsening every year, decreasing housing affordability. Therefore, our group of approximately 260 residents request that Town Council considers taking ownership and maintenance of the four private roads within the BHC portfolio. As per the Appendix A, the BHC Board is in support of our group’s request.

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A number of council initiatives support this request, such as: 1. The Town of Banff 2019 to 2022 Strategic Plan directly addresses the need for affordable

housing and the concern over cost of home ownership. https://banff.ca/DocumentCenter/View/6102/Banff-Strategic-Plan-2019-2022?bidId=

2. The Banff 2018 Community Social Assessment has identified Cost of Living as their most

prevalent theme with a goal of improve access to more affordable housing options. https://banff.ca/243/Community-Social-Assessments

3. Direction from 2008-2018 Banff Community Plan calls for Supply a mix of affordable

housing options to ensure those working in Banff can live in Banff

https://banff.ca/1037/Addressing-Cost-of-Living; and one of the targets is to provide a Reduction in the percentage of Banff residence spending more than 30% of their income

on housing. https://banff.ca/322/Strategic-Plan

4. Banff Town Council adopted the Community Housing Strategy. One of the goals within the Strategy is to have At least 80% of those who work in Banff live in Banff and those

who live in other communities do so by choice, they are not driven out by scarcity,

quality, and price. https://banff.ca/960/Housing#Community

5. The BHC’s vision is to provide a range of affordable housing options that ensure Banff

residents can find a place to call home, and private ownership of roadways fails to meet the BHC Guiding Principle of Ensure affordability of current and future restricted

housing inventory in perpetuity. https://banff.ca/156/Banff-Housing-Corporation

The residences in the BHC developments on Jasper Way, Middle Springs Drive 300 block and Fairholme Place do not own the roadway adjacent to their properties. You can see a comparison between the roadway funding in Figure 1 below. As a result, the units located on Middle Springs Drive 100 & 200 Block, Sulphur Court, Sundance Court and Riverview Court are less affordable to maintain and operate than any other BHC properties located on public roads. Private roads create a financial burden on BHC homeowners.

NEW Item #: 6.1.3

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https://banff.ca/DocumentCenter/View/6102/Banff-Strategic-Plan-2019-2022?bidId=

https://banff.ca/243/Community-Social-Assessments

https://banff.ca/1037/Addressing-Cost-of-Living

https://banff.ca/322/Strategic-Plan

https://banff.ca/960/Housing#Community

https://banff.ca/156/Banff-Housing-Corporation

Figure 1: Comparison between BHC Roadway Ownership

Typical BHC development road ownership for Jasper Way, Middle Springs Drive and Fairholme Place. Town of Banff owns and maintains pavement, curb and gutter, street lighting, potable water

system, fire hydrants, sanitary sewer system and storm sewer system, and manages snow and ice.

Typical BHC development road ownership for Sulphur Court, Sundance Court, Middle Springs Drive and Riverview Court. Condominium Corporation funded by adjacent residents owns and maintains

pavement, curb and gutter, street lighting, potable water system, fire hydrants, sanitary sewer system, storm sewer system, and manages snow and ice resulting in a higher cost of ownership.

Funded by municipal taxes

& utility rate

Solely funded by BHC condo residents

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The additional financial burden of road ownership increases condominium fees making home ownership less affordable. Condominium fees are a key criteria for financing approval, making it a growing challenge for new owners to qualify for a mortgage. As an example: currently each Sundance Court unit spends approximately $60 of its $400 monthly condominium fees, or 15%, on its road and utility infrastructure maintenance and replacement. The additional $60/month creates a financial burden now and goes against perpetual affordable housing. In the coming years, the situation will worsen significantly. For context, the average municipal tax bill for a property on Sundance Court is approximately $292/month. Currently, these private roads look and operate like any other municipally-owned road where the following activities occur:

• Daily Town of Banff inspections and water quality control of the Town of Banff potable water reservoir which is supplying water to Middle Springs, located on Sundance Court;

• Regular garbage and recycling pickup on Middle Springs Drive 100 and 200 blocks and Sulphur Court

• Occasional Protective Service patrols or responses by Town of Banff Bylaw & Fire Department, RCMP and EMS.

• Town of Banff maintenance of the forest in the area; • Parks Canada and contractors for proactive and reactive wildlife management, as well as a

community program; • Banff residents for daily use such as driving, cycling, dog walking, active commuting, etc. • Trail access, and, • Accommodate regional and international visitors

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In summary, requiring BHC condominiums to own roads and utility infrastructure goes against Housing Affordability initiatives in the Town of Banff’s Strategic Plan, Community Plan, Community Social Assessment and Community Housing Strategy. To ensure present and future housing affordability within the BHC portfolio, our group of approximately 260 residents request that Town Council to consider taking ownership and maintenance of the four private roads and utilities of Sulphur Court, Riverview Court, Middle Springs Drive 100 & 200 Block and Sundance Court within the BHC portfolio. These residents are directly involved in the community, volunteering countless hours in community programs and activities that help make Banff a better place to live and visit. Thank you for your consideration. Best Regards, The Board of Directors of the condominium corporations of Sulphur Court, Riverview Court, Middle Springs Drive 100 & 200 Block and Sundance Court, representing approximately 260 residents. Signature:

Blair Fyten – Condominium President, Sulphur Court Signature:

Chris Piercey - Condominium President, Riverview Court Signature:

Christian Oswald - Condominium President, Middle Springs Drive 100 & 200 Block Signature:

Robert Palmer - Condominium President, Sundance Court

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APPENDIX A

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June 8, 2021

To: Sulphur Court, Riverview Court, Middle Springs Drive 100/200, Sundance Court condominium

associations.

Thank you for your recent letter requesting that the BHC Board investigate inequalities of road

ownership within the BHC portfolio, and then lead a conversation with the Town of Banff Council

ultimately requesting that the Town take ownership of the four private roads within the BHC

portfolio. The BHC board met to discuss your request in May. At this time, the BHC board will

support the group in the following area:

• Sulphur Court, Riverview Court, Middle Springs Drive 100/200, Sundance Court associations

proceed with request to Town of Banff Council to appear as a delegation seeking

consideration of infrastructure and roadway ownership transfer for the specified areas.

The BHC board recommends including the following evidence supporting your request:

• The BHC vision is to provide a range of affordable housing options that ensure Banff residents

can find a place to call home.

• Community Housing Strategy goal- At least 80% of those who work in Banff live in Banff andthose who live in other communities do so by choice, they are not driven out by scarcity, quality,and price. https://banff.ca/960/Housing#Community

• Direction from 2008 to 2018 Banff Community Plan is to supply a mix of affordable housingoptions to ensure those working in Banff can live in Banff. https://banff.ca/1037/Addressing-Cost-of-Living

• Council’s strategic priorities include reducing the percentage of Banff residents spending morethan 30% of their income on housing (measured by federal census).https://banff.ca/322/Strategic-Plan

On a final note, consideration by all impacted homeowners should be given to making these roadways

public and the implications that would surround this request. Many roads in specific neighborhoods,

such as Tatanga Ridge were privatized to create exclusivity and control of the neighbourhood usage,

parking etc. Should the request for roadways to become town owned be successful, the roadways will

become public and restrictions on usage will no longer be in control of the condominium associations.

The BHC board recommends the homeowners lead this request to Town council as the onus lies on the

homeowner as outlined in the sublease agreement “when an individual buys a BHC property it

includes the cost of construction, infrastructure and land (CIL), as well as development costs, upkeep

and any issues relating to the home”. If you have any further questions please reach out.

Thank you.

Allan Buckingham Chair, Banff Housing Corporation Board of Directors.

NEW Item #: 6.1.3

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https://banff.ca/960/Housing#Community



https://banff.ca/322/Strategic-Plan

Banff, Alberta T1L 1C1May 5, 2022

Mayor and Council of the Town of BanffTown of Banff110 Bear StreetBox 1260Banff, AB T1L 1A1

Dear Mayor and Council:

I am writing to you to ask that the Town of Banff contribute to the funds to maintain the infrastructure on privately owned streets in the Town of Banff. Council is aware that there are some streets where the property owners are responsible to repair and maintain the roads, sewer systems, light fixtures, and other infrastructure while paying the same taxes as other property owners in town. For example, if there is a pothole on Fairholme Place, the Town of Banff will repair it but, if there is a pothole on Sulphur Court, we the homeowners must pay to have the it repaired while paying the same tax rate as the homeowners on Fairholme Place.

I have lived on Sulphur Court for almost 25 years. As a bare land condominium development the residents of Sulphur Court have been required to pay a private operator to clear and remove the snow from our road. This costs us thousands of dollars every winter and saves the Town those costs. The same goes for replacing light fixtures, curbs, and all other street repairs. To be fair to all property owners within the town, we should all receive services for the taxes we pay.

My other issue that I would like Town Council to address is the snow and ice clearing of the sidewalks on Middle Springs Drive that run parallel to but are not adjacent to Sulphur Court. For the first several years that I lived on Sulphur Court, the Town of Banff cleared these sidewalks but decided to change the responsibility to the residents without any consultation with us. This sidewalk is not on our street and is not directly accessible from any of our homes. The seven of the twenty-four units on our street which back on to it are separated from the sidewalk by fencing, trees which were planted by the Town, and a meter or more of grass. It is a public walkway for the residents of Middle Springs II to be able to access school bus stops, Mountain Ave., and the Roam Bus services. It is used by all the residents who live in this area yet the Sulphur Court Condominium Association has been told by the Town of Banff Operations Department that is our responsibility to shovel and sand this sidewalk.

Properties which face or border Mountain Ave. are cleared by the Town of Banff Operations Department. All sidewalks on Mountain Ave. from Spray Ave. up to Middle Springs Drive are cleared by the Town of Banff whenever there is a snowfall. Property owners on Fairholme Drive whose homes border Middle Springs Drive are not responsible for clearing that sidewalk or the stairs leading down to their driveways. It is their understanding that because there is a fence dividing their property from the sidewalk that the Town is responsible for keeping this sidewalk clear. I must say that it is very frustrating to see the Bobcat drive to the corner of Mountain Ave. and Middle Springs Dr., lift its brush, and then go up two blocks to clear the sidewalk between

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the 200 block of Middle Springs Drive and Fairholme Drive while I am out there shovelling and sand the sidewalk behind Sulphur Court.

I thank you in advance for your quick action on these issues. If you wish further clarification, I can be contacted at the mailing address above or at

Sincerely,

Kathy McNeil

NEW Item #: 6.1.4

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From: Shane CoultisTo: {Municipal Clerk - Website Mailbox}Subject: TaxesDate: Sunday, May 8, 2022 2:27:58 PM

Hello Ms. McDougall ,

Would you please send my letter to all of Banff Council and please have it on tomorrow’s special meeting agenda.My apologies for the lateness of this request as I had technical difficulties in getting this to you within thetimeframe.

Dear Mayor Dimanno and Council,

My name is Shane Coultis Sr. and am a residential home owner at . I am retired and now on afixed income.

I am writing you today to raise my concerns and on behalf of many of my friends and fellow Banffitte’s regardingthe proposed and significant municipal tax rate proposed for Monday.

My concerns extends to both the residential sector and the industrial segment of our non residential tax payers.

As an example, for my concerns;

after calculating the proposed 2022- $0 .00522$ mill rate vs the previous year 2021 - $0.00499 mill and applied theyear assessment value, I will see a 7.5% increase in my taxes this year.

It is also disheartening to see proposed increases of 25.8% in the Hawk Ave. industrial example and a 35.8 %increase to a mixed use business on Bear street.

With the largest inflation numbers in over 30 or 40 years ( food, Shelter, water , wastewater, electric , heatingutilities, gasoline & goods) Perhaps it is time Council can find additional cuts or ways to reduce the impact of thevery expensive budget.

Please do what you can, some of us will no longer be able to continue to age in a place that we help build and hopeto enjoy.

Sincerely,Shane Coultis Sr4th Generation Banffite

Sent from my iPhone

NEW Item #: 6.1.5


NEW Item #: 6.1.6


Item #: 7.1

Page 1 of 1 Municipal Clerk: L. McDougall

POSTPONED REPORT


Background: This Item of Correspondence were originally brought to Council as part of the 2022

April 25 Regular Meeting but was postponed to the next regular Meeting. Excerpt from the Unconfirmed Minutes of the 2022 April 25 Regular Meeting of Council:


That Council postpone Item 10.1, Correspondence: Anne-Marie Puccini: Email, Received 2022 April 21 to the 2022 May 9 Regular Meeting of Council. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Pelham, Councillor Pettigrew, and Councillor Ram

MOTION CARRIED


From: Anne-Marie PucciniTo: McDougall, Libbey; Gibson, KellySubject: council correspondence for April 25, 2022 meetingDate: Thursday, April 21, 2022 5:58:21 PM

Dear Mayor and Council Members,

Once again, I write to you to implore you to do something to protect our immunecompromised and 0-5 unvaccinated populations.

Since writing to you last summer, to ask that you reinstate masking, which you did not, butthen Acting Mayor DiManno told CBC Calgary that "...In the end, councildecided that it would just be too challenging being one of theonly jurisdictions in Alberta to have one, and that this couldcause confusion with visitors outside of our community...", I havealso been writing to CRPS Superintendent Chris MacPhee severaltimes over the pandemic to ask the same questions but he hasalso refused my latest request just this past Tuesday.

As you are all aware, wastewater numbers are still trendingupwards and as scientists still do not and will not know the fulland lasting effects of "Long Covid" for decades, I ask, once again,to reinstate indoor masking to protect our vulnerable and ourunable to be vaccinated yet children.

May I remind you that Alberta has lost 4190 people to Covid 19so far and 43 of our provincial neighbours are currently beingtreated in the ICU and 1126 are currently in the hospital?

https://www.alberta.ca/stats/covid-19-alberta-statistics.htm

Also of interest:https://www.nationalgeographic.co.uk/science-and-technology/2022/04/even-mild-covid-19-can-cause-your-brain-to-shrink

Please consider my request carefully as this pandemic is notfinished with us.

Regards,Anne-Marie Puccini

Item #: 7.1


Item #: 7.2

Page 1 of 1 Municipal Clerk: L. McDougall

POSTPONED REPORT

7.2 Notice of Motion: Award of St. Julien Road Reconstruction Project, PW 20-07, and

Council Policy C4002, Purchasing Councillor Pettigrew

Background: This Notice of Motion were originally brought to Council as part of the 2022 April 25

Regular Meeting but was postponed to the next regular Meeting. Excerpt from the Unconfirmed Minutes of the 2022 April 25 Regular Meeting of Council:

Council, by unanimous consent postponed Item 8.6 Notice of Motion: Award of St. Julien Road Reconstruction Project, PW 20-07, and Council Policy C4002, Purchasing to the 2022 May 9 Regular Meeting of Council.


Item #: 7.2

Council Notice of Motion Award of St. Julien Road Reconstruction Project, Item #: 7.2 PW 20-07, and Council Policy C4002, Purchasing Page 1 of 1

NOTICE OF MOTION RE: Award of St. Julien Road Reconstruction Project, PW 20-07, and Council Policy C4002, Purchasing

Presented to: Council Sponsoring Councillor(s): Cllr. Hugh Pettigrew

Date: 2022 May 9 Item #: 7.2

WHEREAS Council Policy C4002, Purchasing, indicates that: • The Town of Banff is committed to obtaining the best value for goods and service purchased; • The Town Manager shall review and authorize any purchase approved in the Budget over

$250,000 or greater; and • Council shall require the Town Manager to obtain Town Council authorization for purchase

commitments or renewal longer than 3 years and greater than $250,000 in total values excluding renewal years;

AND WHEREAS the revised 2021 approved Capital Budget funding for project PW20-07, St. Julien Road Reconstruction, was established at $8,000,000, which is to be funded from the Water reserve ($1,967,000), the Sewer Reserve ($1,151,000), and from General Capital Reserves ($4,882,000) capital replacement reserves. Additionally, while included in the above amounts, third party engineering fees and other project contingency estimates have not been made public.; AND WHEREAS a number of construction companies submitted tenders for this work but the public have not been made aware of the results of all submissions received, final rankings, , or any of the tenders rejected for this project even though a contract was awarded to a Canmore BECL. NOW THEREFORE BE IT RESOLVED that Council direct Administration to return to the next available regular meeting of Council with a briefing providing a summary of the overall tendering results as well as an evaluation summary and their rankings for the St Julien reconstruction project PW 20-17. AND FURTHER BE IT RESOLVED that the 2023 scheduled review of Council Policy C4002, Purchasing, be brought forward and included as part of the 2022 Council Workplan, to return to Council no later than Q3 2022, so that Council may review this Policy prior to the 2023 Service Review process.

Submitted By:

On Original Hugh Pettigrew, Councillor, Town of Banff


Item #: 8.1

Council Report: Proposed 2022 Tax Rate Bylaw 240-19 Item #: 8.1 Page 1 of 4

REQUEST FOR DECISION Subject: Proposed 2022 Tax Rate Bylaw 240-19

Presented to: Council Submitted by: Andrea Stuart Manager, Finance

Date: 2022 May 09 Item #: 8.1

RECOMMENDATION That Council give three readings to proposed Bylaw 240-19, the Tax Rate Bylaw (Appendix B). BACKGROUND Reason for Report To set the property tax rates for 2022. Summary of Issue For the 2022 tax year administration is proposing a mill rate split of 6.3670: 1 which is identical to the 2021 mill rate split. As demonstrated later in this report, overall non-residential assessments have seen a significant decrease from prior year compared to residential assessments as a result of the COVID pandemic. Based on changes to the Municipal Government Act, the municipality does not have the option to increase the mill rate split in order to evenly spread out the overall tax increase. While we do not have the signed Instrument of Entrustment, we have seen the final submission to the Minister including this legislated requirement. Administration is also advising against bringing the mill rate split down to the targeted 5.0: 1 split at this time. Due to strong economic forecasts for the current fiscal year, as well as the nature of the assessment calculation, it is very likely that the non-residential assessments will see an increase for the 2023 taxation year. Administration would recommend that movements towards the 5.0: 1 split begin in the 2023 taxation year inline with the non-residential assessment recovery. Although administration is not recommending movement towards the 5.0: 1 mill rate split at this point, a tax rate spreadsheet showing the 6.0: 1 split and 5.0: 1 split have been included in Appendix A for Council’s reference. Municipal Requisition Based on the 2022 operating budget approved on January 26, 2022, and the amendment to the budget made on March 14, 2022, in relation to RCMP funding, the total 2022 Municipal Tax Requirement is $20,230,103. The average changes relative to the 2021 and 2019 levy are as follows: 2022 Tax

Levy 2021 Tax Levy

% Change from 2021 to 2022

2019 Tax Levy


Residential Municipal $4,744,760 $4,027,037 17.82% $4,876,493 -2.70% Non-Residential Municipal

$15,485,792 $15,275,915 1.37% $15,721,155 -1.50%

Total $20,230,552 $19,302,952 4.81% $20,597,648 -1.78%


Council Report: Proposed 2022 Tax Rate Bylaw 240-19 Item #: 8.1

Page 2 of 4

Education Tax Levy The overall Town of Banff’s education requisition has decreased by $527,217 or 5.23% from 2021 to 2022 however this is based on an increase on the residential portion and a decrease on the non-residential portion. The average changes relative to the 2021 and 2019 levy are as follows: 2022 Tax

Levy 2021 Tax Levy


2019 Tax Levy


Residential ASFF $5,061,029 $5,003,294 1.15% $3,992,594 26.76% Non-Residential ASFF $4,496,675 $5,081,627 -11.51% $4,276,271 5.15% Total $9,557,704 $10,084,921 -5.23% $8,268,865 15.59%

Bow Valley Regional Housing (BVRH) Tax Levy The 2022 BVRH requisition decreased by $102,874 or 16.19% from 2021 to 2022 however increased by $154,118 or 40.75% from 2019 to 2022. The historical increases related to increased operating costs based on the opening of phase II of the Bow River Lodge and increased COVID safety protocols. The current year reduction from 2021 relates to improving pandemic-related impacts and no need for expansion related funding. Overall, the BVRH Tax Levy only makes up 1.8% of the overall tax levy. 2022 Tax

Levy 2021 Tax Levy


2019 Tax Levy


Residential BVRH $122,738 $130,093 -5.65% $87,906 39.62% Non-Residential BVRH $410,034 $505,149 -18.83% $290,344 41.22% Total $532,772 $635,242 -16.13% $378,250 40.85%

Designated Industrial Tax Levy Beginning in 2018 the Province has assumed the responsibility for the Designated Industrial (DI) property assessment as a component of the legislated change within the Municipal Government Act. This levy is not a material amount and is only allocated to designated industrial properties which are very few in our community. Overall Tax Levy The overall tax levy including municipal, education and housing levies has increased by 1% from 2021. This however is not indicative of the expected change on individual tax bills as there is an 8.39% increase from 2021 on the overall residential tax levy and a 2.25% decrease on the overall non-residential tax levy. Within the residential grouping the average increase stays somewhat consistent between different residences. Within the non-residential grouping however, there are large year over year differences due to the large decrease in assessment for the hotel properties contrasting against increases in assessment for the non-hotel properties. Please refer to Appendix C for a chart showing the impact on a sample of both residential and non-residential properties.



Page 3 of 4

2022 Tax

Levy 2021 Tax Levy


2019 Tax Levy


Residential $9,928,527 $9,160,424 8.39% $8,956,993 10.85% Non-Residential $20,393,132 $20,863,051 -2.25% $20,288,127 0.52% Total $30,321,659 $30,023,475 0.99% $29,245,120 3.68%

2022 Property Assessments For the year 2022, the Town of Banff has seen a total residential taxable assessment increase of 2.9% from $1.90 billion to $1.95 billion. Non-residential assessments have decreased by 11.7% from $1.13 billion to $1.00 billion. The total overall taxable assessment for the Town of Banff has decreased by 2.5% from $3.03 billion to $2.95 billion. The following chart shows the trends in taxable assessments from 2008 to 2022.

The deadline for assessment appeals was April 7, 2022, and there are no outstanding assessment appeals for the 2022 tax year. Tax Due Date The financial plan states that the tax due date will be the last working day of June. If this bylaw does not pass through all three readings at the May 9th Council meeting, the due date would need to be extended to July 30 to allow sufficient time for processing and mailout of tax notices. This would mean that we would not be able to meet our public commitment as laid out in the financial plan around timing of the tax levy. Response Options Council may: 1. Give three readings to Bylaw 240-19 – 2022 Tax Rate Bylaw as presented; or 2. Direct Administration to return with amendments to Bylaw 240-19 for approval ATTACHMENTS Appendix A: Town of Banff 2022 Tax Rates 6.367:1 Rate Split, 6.0:1 Rate Split, & 5.0:1 Rate Split Appendix B: Proposed Bylaw 240-19 – 2022 Tax Rate Bylaw Appendix C: Impact on Sample Properties

$-

$1,000,000,000

$2,000,000,000

$3,000,000,000

$4,000,000,000

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

Taxa

ble

Asse

ssed

Val

ue

2008 - 2021 Town of Banff Taxable Assessment

Residential Assessment

Commercial Assessment

Total Assessment



Page 4 of 4

Circulation date: 2022 April 26 Submitted By:

On Original

Andrea Stuart, Manager, Finance Reviewed By:

On Original

Kelly Gibson, Town Manager


Est. Supplemental $25,000

5.0000

DESCRIPTION CLASS BASIC UNDER/OVER TOTAL ASSESSMENT MILL 2022 2021 % CHANGE 2019 % CHANGE

LEVY LEVY LEVY RATE TAX LEVY TAX LEVY from 2021 to 2022 TAX LEVY from 2019 to 2022

General Municipal Requistion

Residential $5,647,279 $20,121,392 $1,950,970,310 2.8946 $5,647,279 $4,004,495 41.02% $4,850,409 16.43%

Commercial $14,474,208 $1,000,083,460 14.4730 $14,474,208 $15,190,369 -4.71% $15,637,052 -7.44%

Subtotal General Municipal Requistion $20,121,487 $0 $20,121,392 $2,951,053,770 $20,121,487 $19,194,864 4.83% $20,487,461 -1.79%

Municipal Housing Requistion

Residential $30,435 $108,711 $1,950,970,310 0.0156 $30,435 $22,542 35.01% $26,084 16.68%

Commercial $78,007 $1,000,083,460 0.0780 $78,007 $85,546 -8.81% $84,103 -7.25%

Subtotal Municipal Housing Requistion $108,442 $0 $108,711 $2,951,053,770 $108,442 $108,088 0.33% $110,187 -1.58%

Total Municipal Requisition

Residential $5,677,714 $20,230,103 $1,950,970,310 2.9102 $5,677,714 $4,027,037 40.99% $4,876,493 16.43%

Commercial $14,552,215 $0 $1,000,083,460 14.5510 $14,552,215 $15,275,915 -4.74% $15,721,155 -7.44%

Total Municipal Requistion $20,229,929 $0 $20,230,103 $2,951,053,770 $20,229,929 $19,302,952 4.80% $20,597,648 -1.79%

School Requisitions

Residential $5,073,647 ($12,627) $5,073,647 $1,905,866,510 2.6555 $5,061,029 $5,003,294 1.15% $3,992,594 26.76%

Commercial $4,507,908 ($11,219) $4,507,908 $1,000,083,460 4.4963 $4,496,675 $5,081,627 -11.51% $4,276,271 5.15%

Total School Requistion $9,581,555 ($23,845) $9,581,555 $2,905,949,970 $9,557,704 $10,084,921 -5.23% $8,268,865 15.59%

BVRH Requisitions

Residential $148,199 ($1,257) $148,195 $1,905,866,510 0.0771 $146,942 $130,093 12.95% $87,906 67.16%

Commercial $388,831 ($3,299) $388,819 $1,000,083,460 0.3855 $385,532 $505,149 -23.68% $290,344 32.78%

Total BVRH Requistion $537,031 ($4,557) $537,014 $2,905,949,970 $532,474 $635,242 -16.18% $378,250 40.77%

Designated Industrial & Linear Property

Commercial $631 $0 $631 $8,241,120 0.07660 $631 $360 75.28% $357 76.75%

Total Industrial & Linear Prop Requistion $631 $0 $631 $8,241,120 $631 $360 75.28% $357 76.75%

TOTAL TAX LEVY

Residential $1,950,970,310 5.6428 $10,885,685 $9,160,424 18.83% $8,956,993 21.53%

Commercial $1,000,083,460 19.5094 $19,435,053 $20,863,051 -6.84% $20,288,127 -4.20%

TOTAL TAX LEVY $30,348,515 ($28,402) $30,348,672 $2,951,053,770 $30,320,738 $30,023,475 0.99% $29,245,120 3.68%

TOWN OF BANFF

2022 TAX RATES

5.0:1 MILL RATE SPLIT

Prior Year Prior Year

Item #: 8.1 Appendix A



6.0000

DESCRIPTION CLASS BASIC UNDER/OVER TOTAL ASSESSMENT MILL 2022 2021 % CHANGE 2019 % CHANGE

LEVY LEVY LEVY RATE TAX LEVY TAX LEVY from 2021 to 2022 TAX LEVY from 2019 to 2022


Residential $4,936,930 $20,121,392 $1,950,970,310 2.5305 $4,936,930 $4,004,495 23.28% $4,850,409 1.78%

Commercial $15,184,267 $1,000,083,460 15.1830 $15,184,267 $15,190,369 -0.04% $15,637,052 -2.90%



Residential $26,728 $108,711 $1,950,970,310 0.0137 $26,728 $22,542 18.57% $26,084 2.47%

Commercial $82,207 $1,000,083,460 0.0822 $82,207 $85,546 -3.90% $84,103 -2.25%



Residential $4,963,658 $20,230,103 $1,950,970,310 2.5442 $4,963,658 $4,027,037 23.26% $4,876,493 1.79%

Commercial $15,266,474 $0 $1,000,083,460 15.2652 $15,266,474 $15,275,915 -0.06% $15,721,155 -2.89%


School Requisitions

Residential $5,073,647 ($12,627) $5,073,647 $1,905,866,510 2.6555 $5,061,029 $5,003,294 1.15% $3,992,594 26.76%

Commercial $4,507,908 ($11,219) $4,507,908 $1,000,083,460 4.4963 $4,496,675 $5,081,627 -11.51% $4,276,271 5.15%


BVRH Requisitions

Residential $129,363 ($1,098) $129,450 $1,905,866,510 0.0673 $128,265 $130,093 -1.41% $87,906 45.91%

Commercial $407,292 ($3,458) $407,564 $1,000,083,460 0.4038 $403,834 $505,149 -20.06% $290,344 39.09%



Commercial $631 $0 $631 $8,241,120 0.07660 $631 $360 75.28% $357 76.75%


TOTAL TAX LEVY

Residential $1,950,970,310 5.2670 $10,152,952 $9,160,424 10.83% $8,956,993 13.35%

Commercial $1,000,083,460 20.2419 $20,167,614 $20,863,051 -3.33% $20,288,127 -0.59%

TOTAL TAX LEVY $30,348,343 ($28,402) $30,348,672 $2,951,053,770 $30,320,566 $30,023,475 0.99% $29,245,120 3.68%

TOWN OF BANFF

2022 TAX RATES


Prior Year Prior Year




6.3670

DESCRIPTION CLASS BASIC UNDER / TOTAL ASSESSMENT MILL 2022 2021 % CHANGE 2019 % CHANGE

LEVY (OVER) LEVY LEVY RATE TAX LEVY TAX LEVY from 2021 to 2022 TAX LEVY from 2019 to 2022


Residential $4,719,202 $20,121,392 $1,950,970,310 2.4189 $4,719,202 $4,004,495 17.85% $4,850,409 -2.71%

Commercial $15,402,385 $1,000,083,460 15.4011 $15,402,385 $15,190,369 1.40% $15,637,052 -1.50%



Residential $25,558 $108,711 $1,950,970,310 0.0131 $25,558 $22,542 13.38% $26,084 -2.02%

Commercial $83,407 $1,000,083,460 0.0834 $83,407 $85,546 -2.50% $84,103 -0.83%



Residential $4,744,760 $20,230,103 $1,950,970,310 2.4320 $4,744,760 $4,027,037 17.82% $4,876,493 -2.70%

Commercial $15,485,792 $0 $1,000,083,460 15.4845 $15,485,792 $15,275,915 1.37% $15,721,155 -1.50%


School Requisitions

Residential $5,073,647 ($12,627) $5,073,647 $1,905,866,510 2.6555 $5,061,029 $5,003,294 1.15% $3,992,594 26.76%

Commercial $4,507,908 ($11,219) $4,507,908 $1,000,083,460 4.4963 $4,496,675 $5,081,627 -11.51% $4,276,271 5.15%


BVRH Requisitions

Residential $123,788 ($1,050) $123,715 $1,905,866,510 0.0644 $122,738 $130,093 -5.65% $87,906 39.62%

Commercial $413,541 ($3,507) $413,299 $1,000,083,460 0.4100 $410,034 $505,149 -18.83% $290,344 41.22%



Commercial $631 $0 $631 $8,241,120 0.0766 $631 $360 75.28% $357 76.75%


TOTAL TAX LEVY

Residential $1,950,970,310 5.1519 $9,928,527 $9,160,424 8.39% $8,956,993 10.85%

Commercial $1,000,083,460 20.4674 $20,393,132 $20,863,051 -2.25% $20,288,127 0.52%

TOTAL TAX LEVY $30,349,436 ($28,402) $30,348,672 $2,951,053,770 $30,321,659 $30,023,475 0.99% $29,245,120 3.68%

Prior Year

TOWN OF BANFF

2022 TAX RATES


Prior Year



Item #: 8.1 Appendix B

Proposed Town of Banff Bylaw 240-19 – 2022 Tax Rate Bylaw Page 1 of 3

TOWN OF BANFF

BYLAW 240-19 2022 TAX RATE BYLAW

A Bylaw to Authorize the Tax Rate to be Levied Against Assessable Property Within the

Town of Banff for the 2022 Taxation Year

WHEREAS, the estimated municipal operating expenditures and transfers set out in the budget for the Town of Banff for 2022 total $47,163,736; AND WHEREAS, the requisitions are:

Alberta School Foundation Fund (ASFF) Residential $ 5,061,029 Non-residential $ 4,496,675 Bow Valley Regional Housing $ 532,772 Designated Industrial Property Tax $ 631 AND WHEREAS, the assessed value of all taxable property in the Town of Banff as shown

on the assessment roll is: Assessment Residential $ 1,950,970,310 Non-residential $ 1,000,083,460 Total $ 2,951,053,770

NOW THEREFORE the Council of the Town of Banff, in the Province of Alberta, duly assembled, ENACTS AS FOLLOWS: 1.0 CITATION

1.1 This bylaw may be cited as the “2022 Tax Rate Bylaw”.

2.0 PROVISIONS

2.1 The Director, Corporate Services is hereby authorized to levy the following rates of taxation

on the assessed value of all property as shown on the assessment roll of the Town of Banff:



TAX LEVY ASSESSMENT TAX RATE General Municipal

Residential $4,719,202 $ 1,950,970,310 2.4189 Non-residential $15,402,385 $ 1,000,083,460 15.4011

Municipal Housing

Residential $25,558 $ 1,950,970,310 0.0131 Non-residential $83,407 $ 1,000,083,460 0.0834

Total Municipal Residential $ 4,744,760 $ 1,950,970,310 2.4320 Non-residential $15,485,792 $ 1,000,083,460 15.4845

ASFF – Education

Residential $5,061,029 $ 1,905,866,510 2.6555 Non-residential $4,496,675 $ 1,000,083,460 4.4963

Bow Valley Regional Housing

Residential $122,738 $ 1,905,866,510 0.0644 Non-residential $410,034 $ 1,000,083,460 0.4100

Designated Industrial

Non-residential $ 631 $ 8,241,120 0.0766 Total

Residential $ 9,928,527 $ 1,950,970,310 Non-residential $20,393,132 $ 1,000,083,460

3.0 SEVERABILITY

3.1 If any clause in this bylaw is found to be invalid, it shall be severed from the remainder of the bylaw and shall not invalidate the whole bylaw.

4.0 REPEAL

4.1 Bylaw 240-18, 2021 Tax Rate Bylaw, is repealed.



5.1 This bylaw comes into force on the date it is passed and is signed by the Mayor and the

Town Manager or designates.

READ A FIRST TIME this ___ day of ___ 2022. READ A SECOND TIME this ___ day of ___ 2022. READ A THIRD TIME this ___ day of ___ 2022. SIGNED AND PASSED this ___ day of ___ 2022.

Corrie DiManno

Mayor

Kelly Gibson

Town Manager

5.0 ENACTMENT


2019 2020 2021 2022 2021 to 2022 2021 to 2022 2019 to 2022 2019 to 2022

Roll # 16.3792 14.0723 18.4859 20.3908 Tax Change % Change Tax Change % Change

000399 Banff Avenue Assessment 7,906,310$ 8,817,740$ 7,196,970$ 5,587,810$ -22.4% -29.3%

Hotel Total Levy 129,499$ 124,086$ 133,042$ 113,940$ (19,103)$ -14.4% (15,559)$ -12.0%


Hotel Total Levy 237,849$ 235,579$ 250,526$ 209,452$ (41,074)$ -16.4% (28,397)$ -11.9%


Hotel Total Levy 499,620$ 458,068$ 479,715$ 363,921$ (115,794)$ -24.1% (135,699)$ -27.2%

000791 Tunnel Mtn Road Assessment 26,859,370$ 28,495,590$ 23,987,770$ 18,751,320$ -21.8% -30.2%

Hotel Total Levy 439,935$ 400,998$ 443,436$ 382,354$ (61,081)$ -13.8% (57,581)$ -13.1%

000691 Owl Street Assessment 1,619,370$ 1,685,600$ 1,619,340$ 1,613,110$ -0.4% -0.4%

Industrial Total Levy 26,524$ 23,720$ 29,935$ 32,893$ 2,958$ 9.9% 6,369$ 24.0%

001130 Hawk Ave Assessment 460,210$ 480,920$ 465,030$ 465,030$ 0.0% 1.0%

Industrial Total Levy 7,538$ 6,768$ 8,596$ 9,482$ 886$ 10.3% 1,944$ 25.8%

000129 Bear Street Assessment 5,723,070$ 6,600,110$ 5,966,770$ 6,244,300$ 4.7% 9.1%

Mixed Use Total Levy 93,739$ 92,879$ 110,301$ 127,326$ 17,025$ 15.4% 33,587$ 35.8%

000028 Banff Avenue Assessment 8,042,810$ 8,496,500$ 7,976,310$ 7,976,310$ 0.0% -0.8%


000015 Banff Avenue Assessment 10,263,860$ 11,445,860$ 10,733,170$ 10,386,920$ -3.2% 1.2%


000121 Banff Avenue Assessment 4,470,820$ 6,131,110$ 5,418,660$ 5,243,880$ -3.2% 17.3%


Street

Impact on Sample Commercial Properties

Based on 6.3670:1 Tax Split in 2022

Item #: 8.1 Appendix C


2019 2020 2021 2022 2021 to 2022 2021 to 2022 2019 to 2022 2019 to 2022

Roll # 4.8937 4.4118 4.8999 5.1519 Tax Change % Change Tax Change % Change

000099 Otter St Assessment $762,155 $787,145 $781,490 $796,295 1.9% 4.5%

Duplex (Undivided) Total Levy $3,730 $3,473 $3,829 $4,102 $273 7.1% $373 10.0%

059401 Deer St Assessment $733,040 $755,640 $750,215 $767,625 2.3% 4.7%

Duplex (Undivided) Total Levy $3,587 $3,334 $3,676 $3,955 $279 7.6% $367 10.2%

001334 Sulphur Ct Assessment $914,240 $842,400 $879,520 $895,210 1.9% -2.1%

Duplex Total Levy $4,474 $3,717 $4,310 $4,612 $302 7.0% $138 3.1%

005712 Beaver St Assessment $498,750 $513,500 $503,230 $515,000 2.3% 3.3%

Condo Total Levy $2,441 $2,265 $2,466 $2,653 $187 7.6% $212 8.7%

032605 Marten St Assessment $445,310 $458,200 $449,040 $461,200 2.7% 3.6%

Condo Total Levy $2,179 $2,021 $2,200 $2,376 $176 8.0% $197 9.0%

130871 Otter Ln Assessment $666,480 $690,000 $690,000 $703,800 2.0% 5.6%

Condo Total Levy $3,262 $3,044 $3,381 $3,626 $245 7.2% $364 11.2%

000670 Cougar St Assessment $1,146,680 $1,179,350 $1,177,870 $1,210,810 2.8% 5.6%

Single Family Total Levy $5,612 $5,203 $5,771 $6,238 $467 8.1% $626 11.2%

001437 Middle Springs Dr Assessment $934,000 $859,900 $861,120 $875,460 1.7% -6.3%

Single Family Total Levy $4,571 $3,794 $4,219 $4,510 $291 6.9% -$60 -1.3%

000873 Spray Ave Assessment $1,287,240 $1,326,310 $1,326,310 $1,391,400 4.9% 8.1%

Single Family Total Levy $6,299 $5,851 $6,499 $7,168 $670 10.3% $869 13.8%

130811 Antelope Ln Assessment $1,022,110 $1,023,180 $1,015,410 $1,031,290 1.6% 0.9%

Row House Condo Total Levy $5,002 $4,514 $4,975 $5,313 $338 6.8% $311 6.2%

003006 Jasper Way Assessment $650,330 $663,340 $676,610 $690,140 2.0% 6.1%

Price Restricted Total Levy $3,183 $2,927 $3,315 $3,556 $240 7.2% $373 11.7%

Street

Impact on Sample Residential Properties

Based on 6.3670:1 Tax Split in 2022



Item #: 8.2

Council Briefing: Private Roads within Banff Housing Corporation Developments Item #: 8.2 Page 1 of 9

BRIEFING Subject: Private Roads within Banff Housing Corporation

Developments

Presented to: Council Submitted by: Darren Enns, Director, Planning and Development

Date: 2022 May 09 Item #: 8.2

This Briefing is submitted for acceptance into the Corporate Record. BACKGROUND Reason for Report At the September 13, 2021, meeting of Council the following motion was passed:

COU21-343 Moved by Councillor Standish That with respect to Item 7.7, Letter submitted by various individuals, Re: Road Ownership and Affordability Within the Banff Housing Corporation Portfolio, Received 2021 July 31, the following be adopted, as amended: That Council direct the Administration to investigate the current road ownership scenarios within the Banff Housing Corporation and return to Council, no later than 2022 Q1, with a report outlining: • The situational background/history for why it was structured in this manner; and • A list of other multi-residential associations, comprised of more than four units, located

with the town of Banff, with private roads. For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Olver, Councillor Poole, and Councillor Standish

MOTION CARRIED Summary of Issue The Banff Housing Corporation (BHC) was created in 1993 with the mandate to provide value-priced home opportunities for residents of Banff by developing lands within the Town of Banff boundary and offering them via sub-lease to eligible residents. Prior to the Incorporation of the Town, the School District worked on the creation of Banff’s first public housing project, Middle Springs I, located along Jasper Way and Glacier Drive. After the inception of the BHC, development of subsequent residential projects occurred starting with Phase IIA and Riverview Court. The most recent BHC projects include Ti'nu, a 131 unit affordable rental complex, and The Aster, a 33 unit home-ownership project on Banff Avenue Public roads in the Town of Banff are placed under municipal control via inclusion in the Roads, Lanes, and Streets Lease the Town holds from Parks Canada (Appendix A) whereas private roads are designated as such on their respective plan of subdivision (e.g. “Private Road” or “Common Property”). Administration is currently working with Parks Canada on revisions to the Roads, Lanes, and Streets Lease but those are primarily addressing outstanding corrections as opposed to substantive changes.



Banff Housing Corporation Developments Development Name Location Year

Developed Private Road?

Middle Springs I Jasper Way / Glacier Drive 1989 / 1990 No Middle Springs II(A) Jasper Way 1995 / 1996 No Middle Springs II(B) Sulphur Court 1996 / 1997 Yes Middle Springs II(C) 100 / 200 Block of Middle

Springs Drive 1997 / 1998 Yes

Middle Springs II(D)

Fairholme Place 1998 / 1999 No

Middle Springs II(E) 300 Block Middle Springs Drive

2000 / 2001 No

Sundance Court 1999 / 2000 Yes Middle Springs II(G) West end of Jasper Way 2006 / 2007 No Riverview Court Off of Glen Avenue 1995 / 1996 Yes

Overview Map – Public vs Private Roads in Banff Housing Corporation Developments

For the purposes of this report, the Middle Springs I development is included for comparison even though it was not developed by the BHC given the comparable nature to later BHC projects (e.g. municipally facilitated / resident affordability oriented / etc…). Also, BHC projects that were acquisitions and not new development were not included in this list (e.g. Peyto Place / Moffatt Manor), nor were projects that did not require new roads (e.g. Ti’nu). In response to Motion COU21-343, Administration reviewed the context for each of the BHC developments, reviewed archived material (e.g. Subdivision files; Council reports; etc.) related to each development, and attempted to discern the rationale for recommending when roads should be designated as public roads and when they should be designated as private roads. The decision around public vs. private roads was made by respective Municipal Planning Commissions in their role of subdivision approving authority for subdivisions.



Common themes in all the projects were:

• Discussions around road ownership originated with the Area Structure Plan (ASP) and generally carried forward from there;

• Road ownership was generally not recorded as a topic of discussion during the MPC review; and,

• Issues around road ownership were brought to Council’s attention by subsequent sub-lease holders (owners) after developments were occupied.

Below is a summary for each project. Middle Springs I – Jasper Way / Glacier Drive The original Middle Springs development was led by the Banff School District, who engaged the services of a private developer to create “low-cost family housing”. The Town of Banff assumed the role of the School District for the project once Incorporation occurred. The lease between the federal government and the developer noted that the developer was required to “…develop the subdivision and all municipal utilities, roads, and landscaping…in accordance with standards and criteria established by (Parks Canada)”. Further to this, clause 16(b) in the development lease noted that “[…] upon completion of the municipal improvements and utilities or upon the earlier request of Her Majesty the lessee will provide a partial surrender of the lands containing the streets and other public facilities”. This indicates that the roads in Middle Springs I were always intended to be under public ownership, and indeed they formed part of the original Roads, Lanes, and Streets Lease the Town holds from Parks Canada. Middle Springs II Area Structure Plan Prior to the development of Middle Springs II, an Area Structure Plan (ASP) was prepared in 1995 to guide the sequence of development for the area, future land uses, the density of population, and the general location of transportation and public utilities. The concept plan included provision for a connector road between Middle Springs I and Middle Springs II via an extension of Jasper Way to what is now Middle Springs Drive. However, in 1998 in conjunction with the approval of the Banff Community Plan, the Minister Responsible for Parks Canada determined that the full development of Middle Springs II was not required. The perception at the time was that less housing would be required given proportionate reductions in the amount of commercial floor space that could be developed under the new commercial growth strategy. This resulted in approximately 10 acres(4.5ha) of land being removed from the ASP planning area and added to the protected zones of Banff National Park. This decision had a significant impact on the development of all future phases of the ASP.



“Map 3” – Middle Springs II Area Structure Plan

This initial road concept likely influenced the public road nature of all the potential connecting roads (e.g. Glacier Drive, Middle Springs Drive) as a continuous public road network would be necessary for the connector road to happen. The Area Structure Plan is where the initial idea of private road ownership first emerges, specifically in clause 5.2(h):

Some residential sites may be accessed with private roads and / or lanes. These will be maintained by condominium associations established for the individual developments. In order to minimize clearing and grading, and to facilitate achieving required residential densities, private roads and lanes will meet Town of Banff standards relative to private roads. Conceptual locations of private roads and lanes are identified on Map 3.

This approach may have emanated from consultant recommendations that “…it may be necessary to consider private roads in some cases if you wish to vary from normal municipal engineering standards”. Private roads are indicated on the conceptual road map (“Map 3”) as shown on the inset below.



One example of an area where private roads enabled a departure from municipal standards is with required on-site parking. Parking located within private roads was (and still can be) used to meet Required Parking for a development, meaning that if a property on a private road developed an Accessory Dwelling, they could use a parking stall on the private road to meet their parking requirement. Middle Springs II(A) – End of Jasper Way Middle Springs II(A) was a 14-unit duplex subdivision located at the (then) end of Jasper Way.

During the rezoning and subdivision process, the road portion was noted as a “proposed 15 m wide public road right-of-way” in the MPC report of June 29, 1995. A Public Hearing was held in association with the rezoning process. Retaining this portion of road as a public right-of-way seems logical given that at that time there was still a planned connector road between Middle Springs I and Middle Springs II and having a private road segment within that connection would be problematic.



Middle Springs II(B) – Sulphur Court Sulphur Court was developed as the initial phase of Middle Springs II, and at times was referred to at the time as “Middle Springs (3)”. The 1996 rezoning application reiterated the guidance in the ASP that “Sulphur Crescent will be a private road…” and “Middle Springs Drive will be a public collector road”… and were raised as such during the MPC’s review of the file (June 12, 1996). MPC minutes reflect that the private aspect of the road was not an issue that MPC made any motions on. Internal notes reference that the proposed 7m ROW was consistent with Tatanga Ridge which was perceived to be successful from a design approach and therefore may have served as a precedent. Once Sulphur Court was sold and occupied, there were Council minutes that reflect new residents raising concerns about the project, however these concerns were in reference to proportionate shares of property taxes (July 14, 1997, and June 22, 1998) between the BHC share and sub-lessee share of ownership. Middle Springs II(C) – 100 / 200 Block of Middle Springs Drive Middle Springs II(C) was a 17-unit row home development constructed in 1997 / 1998. The initial application for subdivision indicates that “…access to units will be via one of two separate private one-way road systems”. This was reflected in the MPC report of June 12, 1997: Access to the proposed private access roads for each development cell would be from a major public

collector standard road entitled “Middle Springs Drive”. Internal notes indicate that the private road design was reviewed by the Town of Banff with consideration for snow removal, however its unclear whether it was anticipated that the snow removal was privately or publicly provided: “(The Town of Banff) does not think that 3m (curb radii) is large enough for snow removal operations” Middle Springs II(D) – Fairholme Place Fairholme Place was developed in 1998 / 1999 as a 33-unit duplex, single family, and row home project along with a public park. While the Area Structure Plan indicated that this road would be a “Private Road”, at the time of rezoning the administrative report to MPC noted that “…All roads and lanes are to be public roads upon completion of construction” (April 6 and 21, 1998). The proposed ROW width of 8.5m was noted as a deviation from municipal standards, however it was supported as it would retain natural landforms and vegetation. One point of ambiguity was with respect to a lane that services Lots 26-33 (row homes).



This lane was noted in a staff report to MPC from May, 1998 where it stated: Also contained in the proposal is the inclusion of a small access lane servicing two row housing sites. The

original intent of the submitted application is that this lane would become town property upon completion of construction. Administration, however, is of the opinion that there would be an increased demand on Town resources due to operation and maintenance of this lane. Conversely, there would be additional costs incurred by the Banff Housing Corporation if required to establish this lane as condominium property. The BHC, however, has indicated a willingness to accept ownership of the lane through a lease for the lane and to maintain the lane for an extended period of time.

Subsequent to this meeting, instructions were sent to the surveyor to denote this lane as “Private Access” which is reflected in the adopted plan of subdivision (see above). The current situation appears to be that:

• The Town has never maintained this lane; • The Row Homes it serves has no condominium governance and therefore no ownership

attachment to the lane; and, • The Banff Housing Corporation has never assumed any responsibilities or ownership for the

lane.

A set of stairs connecting the lane to Middle Springs Drive to the lane are maintained by the Town as they fall outside of the Private Access lane boundaries. Middle Springs II(E) – 300 Block Middle Springs Drive Middle Springs II(E) was developed in 2000 / 2001 and involved an extension to Middle Springs Drive in order to accommodate 36 new lots. At this point, the idea of Middle Springs Drive looping around to connect with Middle Springs I had been abandoned due to the removal of lands from the Middle Springs II planning area. No references were found in the file relating to the ownership of the road. Middle Springs II(F) – Sundance Court Middle Springs II(F) was developed in 1999 / 2000 as a 21 unit row home developed to be serviced by a private road, as per a report to Council on June 14, 1999. Initial plans were for independent



units to have garages, although this was later amended to remove garages. At the time of rezoning, it was noted that the intended ownership of the road would be private: The site will be accessed by a private road (condominium lease property) connecting directly to Middle

Springs Drive near the intersection with Fairholme Drive. (May 5, 1999) The original submission contained a tentative development plan indicating strata title condominium units

with attached garages and dedicated driveways serviced from a condominium roadway. (June 14, 1995) Subsequent to the sale of units and new homeowners moving in, the Sundance Court Condominium Association approached Council on multiple occasions regarding snow removal and lawn maintenance along the northern boundary of the development (e.g. the south side of Middle Springs Drive). No action resulted and this sidewalk and boulevard are maintained by the condominium corporation. Middle Springs II(G) – Glacier Drive Extension #2 Middle Springs II(G) was developed in 2006 / 2007. The report requesting subdivision approval to MPC noted that “…Jasper Way will be extended (as a public roadway)”. Riverview Court Riverview Court was developed in 1995 / 1996. The subdivision file was not located in the Town archives, however the approved plan of subdivision indicates the road as “common property” of the condominium corporation. One record that does exist is an easement agreement between the Town of Banff and the Banff Housing Corporation to ensure public, pedestrian access to the internal road network of Riverview Court as well as the playground (September 11, 1995 Grant of Easement). The agreement also indicates that the Grantor (Banff Housing Corporation) “…shall carry out necessary maintenance and repairs upon the Dedicated Lands”. Private Roads vs Public Roads Private roads are owned and maintained by one or more landowner and used to access private property. Roads owned by a municipality are referred to as municipally maintained roads, or public roads. Public roads are generally, but not always maintained to a higher standard and are used by the public at-large. Private roads are maintained at the standard that is feasible for the owner or owners who live on that road. The burden of maintenance and upgrading is placed in the hands of the users, who decide what level of servicing (i.e., snow removal) is necessary. By way of comparison with other jurisdictions across Canada, it is not unusual for property owners on a private road to eventually request government to accept ownership of the road and to maintain it, especially where the road is heavily used. The reasons for doing so are:

• lots on private road generally are not taxed at any lower rate than lots on public road even though the services the residents who live on private roads receive may be limited due to access constraints (it should be noted that the assessment will reflect the cost of the lot which does not include the cost of building the road to a public standard,

• landowners may have encountered administrative and financial problems in arranging adequate private road maintenance, or

• residents may perceive government as a provider of road services. Bare land condominium developments within Middle Springs II became increasingly popular at the time due to demographic changes, more favourable price points to middle/lower incomes relative to housing costs, and smaller household sizes. The lower purchase price was also a function of the



reduced road standards and higher densities that were able to be accommodated within the development sites by virtue of the narrower private roads and setbacks. However, over the fullness of time it has become arguable that reduced servicing costs may not always improve housing affordability as households have come to realize they pay the long-term costs of maintaining private roads, in addition to full municipal property taxes. Other Private Roads In response to the second part of Council’s motion, below is a list of other multi-residential associations, comprised of more than four units, located with the town of Banff, with private roads. Developments Over Four Units with Private Roads Development Name Location Tatanga Ridge 1 Antelope Lane Tatanga Ridge 2 Otter Lane Valleyview cul-de-sacs Off of Kluane Drive and Nahanni Drive St. Julien Road Portion within Banff Centre (e.g. Becker Hall residence road) Porcupine Place / Pika Place Inside Marmot Crescent Spruce Street Off of Fox Street Whiskey Jack Crescent Off of Fox Street Sulphur Mountain Crescent Banff Springs Hotel staff accommodation Kootenay Close Off of Kootenay Avenue Kootenay Ridge Off of Kootenay Avenue

Response Options Council may: 1. Receive this information for the Corporate Record and take no further action; 2. Direct Administration to return with additional information; or 3. Take other action as directed by Council. ATTACHMENTS Attachment 1: Roads, Lanes, and Streets Lease Map Attachment 2: “Map 3” – Middle Springs II Area Structure Plan

Circulation date: 2022 March 14 Submitted By:

On Original

Darren Enns, Director of Planning and Development

Reviewed By:

On Original



Attachment 1: Roads, Lanes, and Streets Lease Map

Item #: 8.2 Attachment 1


Attachment 2



Private Roads within Banff Housing Corporation DevelopmentsMAY 9, 2022

COUNCIL

NEW Item #: 8.2 Document Received for the Corproate Record

Reeived: 2022 May 09 Reeived From: Administration


Background• COU21-343 That with respect to Item 7.7, Letter submitted

by various individuals, Re: Road Ownership and Affordability Within the Banff Housing Corporation Portfolio, Received 2021 July 31, the following be adopted, as amended:• That Council direct the Administration to investigate the current road

ownership scenarios within the Banff Housing Corporation and return to Council, no later than 2022 Q1, with a report outlining:

• The situational background/history for why it was structured in this manner; and• A list of other multi-residential associations, comprised of more than four units,

located with the town of Banff, with private roads.– For: (6): Mayor DiManno, Councillor Canning, Councillor Christensen, Councillor Olver, Councillor

Poole, and Councillor Standish MOTION CARRIED




Summary of Issue• BHC created in 1993 with the mandate to provide value

priced home opportunities for residents of Banff• Prior to Incorporation the School Board and then Town

built Middle Springs I (Jasper / Glacier) and subsequently a series of other projects

• Roads in Banff are deemed ‘public’ by inclusion in the Roads, Lanes, and Streets Lease from Parks Canada




Summary of Issue




Summary of Issue




Summary of Issue




• Administration retrieved and researched development documentation from 1990 forward.

• Common themes which emerged were:• Discussions around road ownership originated with the Area Structure

Plan (ASP) and generally carried forward from there;• Road ownership was generally not recorded as a topic of discussion

during the MPC review; and,• Issues around road ownership were brought to Council’s attention by

subsequent sub-lease holders (owners) after developments were occupied.

Common Themes




Middle Springs ASP (Area Structure Plan)




Middle Springs ASP (Area Structure Plan)• 1995 plan to guide future development• Clause 5.2(h):

• Some residential sites may be accessed with private roads and / or lanes. These will be maintained by condominium associations established for the individual developments. In order to minimize clearing and grading, and to facilitate achieving required residential densities, private roads and lanes will meet Town of Banff standards relative to private roads. Conceptual locations of private roads and lanes are identified on Map 3




Middle Springs ASP (Area Structure Plan)




Subsequent Developments




Private Roads vs Public Roads• Private roads are responsible for:

• Operational costs (snow clearing; street lighting)• Capital costs (asphalt patching)• Future replacement costs (water / sewer mains;

road rebuild)

• Public roads have these costs covered by municipal financing with service levels set by the municipality




Other Private Roads




Response Options• Council may:

• Receive this information for the Corporate Record and take no further action;

• Direct Administration to return with additional information; or

• Take other action as directed by Council.




Item #: 8.3

Council Report: Age Friendly Community Designation Item #:8.3 Page 1 of 4

REQUEST FOR DECISION Subject: Age Friendly Community Designation

Presented to: Council Submitted by: Shawn Carr, Manager FCSS & Social Programs

Date: 2022 May 09 Item #: 8.3

RECOMMENDATION That Council: 1. Pass an age friendly resolution to actively support, promote and work towards becoming an age

friendly community similar to that set out in Attachment 1; and; 2. Direct Administration to:

a. Work with the recently created Age Friendly Committee on this initiative b. Complete an age-friendly community profile and assessment of Banff using the provincial

resource materials before the end of Q3; and c. Return to Council with the findings of the assessment before Service Review to seek direction

from Council prior to beginning work on an Action Plan BACKGROUND Reason for Report At the December 20, 2021, Governance and Finance Committee meeting, Administration was directed “to investigate Banff becoming designated as an Age Friendly Community” (Motion FIN 21-381). As a result, Administration is bringing back information on what steps and actions are required in order to apply for a Government of Alberta Age Friendly Recognition Award. This award acknowledges communities who have taken steps to become more age-friendly. Summary of Issue As cited on the Alberta Seniors and Housing website, “Age friendly is the idea of making structures and services more accessible and inclusive for seniors with varying needs and capacities. Age friendly practices help strengthen communities, improve businesses and make life better for all Albertans.” The Government of Alberta Age-Friendly Award recognizes municipalities who have completed an age-friendly community profile, have developed an age-friendly action plan, and have secured a Council resolution to actively support, promote and work towards being age-friendly. One of the main reasons for pursuing an age-friendly community designation would be to promote healthy and active aging in one’s community. People in age-friendly communities are supported to maintain their independence and have access to the community supports and services they need. The Government of Alberta Age-Friendly Award cites the following benefits to being recognized as an age friendly community:

• Seniors maintain their independence longer and are healthier. • It can prevent illness and injury. • It supports seniors to access critical supports and services. • Strengthens community connections as seniors are encouraged to actively participate in the

workforce, recreation opportunities, social activities and volunteer opportunities. • Greater opportunities for businesses. • Leads to a better use of public resources (facilities and parks are used by more citizens)



• The creation of an action plan and priority list for age friendly initiatives. The community profile and action plan are based on eight age-friendly domains that include:

• outdoor spaces and buildings • transportation • housing • social participation • respect and social inclusion • civic participation and employment • communication and information • community support and health services

The Government of Alberta outlines the following four steps for municipalities to be recognized as an Age Friendly Community: Step one: Establish an Age-Friendly Committee. Step two: Have a resolution passed by your local government. (A proposed resolution is included with this report in Attachment #1). Step three: Complete an age-friendly community profile and assessment of your community. The age-friendly assessment could include:

• an inventory of the services, programs and initiatives that already exist in the community; • consideration of how existing assets can be expanded and modified; • identification of opportunities for improving age-friendliness in the community; • a baseline/timeline for measuring progress and setting priorities for action.

Step four: Report back to Council with the findings and publish the community profile and assessment. Upon completion of the four steps, the municipality may submit the Age-Friendly Alberta Recognition Application which must include an; Age Friendly Committee terms of reference, an age friendly Council resolution, an age-friendly needs assessment, and an age-friendly action plan. (A template of the Age-Friendly Alberta Recognition Application is included with this report in Attachment #2). The Government of Alberta has created A Guide For Local Action, and Accompanying Materials in order to provide some guidelines around what it means to be an age friendly community. Attachment #3 depicts a list of criteria that is included in the needs assessment checklist. The development of the age friendly action plan will need to be a collaborative effort involving the recently established Age-Friendly Committee (comprised of a number of community volunteers), and other key community stakeholders. Not all age friendly initiatives either reviewed as part of the checklist, or proposed in a potential action plan would necessarily fall under the purview of municipal programs and services. Typically the action plan required as part of the provincial application identifies specific strategies that are categorized within the age friendly domains and highlights a lead agency/organization, priority (high/medium/low), and an approximate timeline for completion. Two examples of an age friendly action plan completed for the Town of Olds and City of Lethbridge can be referenced through web links in the Attachments/Reference Info section of this report (# 4 and #5).



A number of other towns and municipalities have been recognized by the Government of Alberta for being an age friendly community such as Lethbridge, Olds, Calgary, Edmonton, Strathcona County and Cold Lake. If successful, the Alberta Government would recognize Banff as an age friendly community and provide the following:

• Written acknowledgement of the community’s accomplishment from the Minister. • A one-page action summary about the community on Alberta’s Age-Friendly Communities

webpage. • Promotion of the community’s activities in an Age-Friendly newsletter. • National and international recognition for its commitment to becoming an Age-Friendly

community. • Entry into the WHO Global Network of Age-Friendly Cities© through PHAC’s national

affiliation with the WHO. • Access to best practices, support and training, and a link to international age-friendly

communities. Historically there was a financial award that accompanied the recognition from the province, but this no longer exists. Response Options 1. Pass an age friendly resolution to actively support, promote and work towards becoming an age

friendly community; 2. Direct Administration to:

a. Work with the recently created Age Friendly Committee on this initiative b. Complete an age-friendly community profile and assessment of Banff using the provincial

resource materials before the end of Q3; and c. Return to Council with the findings of the assessment prior to the Service Review process

and seek direction from Council prior to beginning work on an Action Plan

3. Delay this initiative to 2023; or 4. Take no further action at this time. OTHER INFORMATION Budget There are no associated hard costs attached to the initial phase of this project, as it can be undertaken internally by staff within our existing workplan, and with the support of the volunteer Age Friendly Committee. There would however, be advertising/promotion costs, and possibly contracted service costs associated with the second phase of the project, which includes a required community consultation element during the creation of the Action Plan. This information would be brought forward to Council when Administration returns with the findings of the assessment, and should there be budget implications, Council could consider these during the 2023 Service Review process, or consider funding from reserves should it wish to direct Administration to take action on any specific projects before the end of the fiscal year. Internal Resources Staff time would be the most significant internal resource impact for this initiative. Considering all the different elements that make up our community: residential neighbourhoods, roads and sidewalks,



municipal services, parks and recreational facilities, workplaces, shopping malls and corner stores, pharmacies, doctor’s offices, schools and hospitals; a large number of municipal departments would be required to contribute staff time to this initiative. The following service areas would be required to be involved: Seniors Support Services, Community Development, Operations, Planning, Engineering, Municipal Enforcement, Communications, and the Banff Housing Corporation. Banff Community Plan Fostering a healthy community: our social and cultural goals. We want our community to flourish as socially diverse, offering universal access to affordable services that meet the evolving needs of visitors and residents. ATTACHMENTS/REFERENCE INFO: Attachment 1 – Proposed Resolution Attachment 2 – Age-Friendly Alberta Recognition Application Attachment 3 – Age Friendly Community Needs Assessment Checklist Attachment 4 – Sample Age Friendly Action Plan from the Town of Olds Attachment 5 – Sample Age Friendly Action Plan from the City of Lethbridge

Circulation date: 2022 April 08 Submitted By:

On Original

Shawn Carr, Manager FCSS & Social Programs

Reviewed By:

On Original




Page 1 of 1

Attachment #1: Proposed Council Resolution WHEREAS the aging of the population will have significant implications for society and the sustainability of Alberta communities; WHEREAS our community believes that all community residents, including older persons and persons with disabilities, deserve to participate fully and meaningfully contribute to the social and economic fabric of our community; WHEREAS age friendly communities improve the lives of all residents and visitors; WHEREAS there are numerous social and economic benefits to building a community that is inclusive and meets the changing needs of residents as they age; NOW THEREFORE BE IT RESOLVED THAT: The Town of Banff Council and the Town of Banff supports, promotes and works collaboratively with key stakeholders to assess and improve accessibility and inclusion of older persons, persons with disabilities, and for the community as a whole.



Page 1 of 2

Attachment 2: AGE-FRIENDLY ALBERTA RECOGNITION APPLICATION FORM

Local Government Applicant Information

Local Government: Mailing Address:

Contact person: Position:

Phone: Email:

The following steps have been taken towards becoming an AFA community:

1. Our community has established an age-friendly advisory or steering

committee, which includes the active participation of citizens of varying

ages and abilities in the planning and process of age-friendly activities.

(An existing committee with a mandate that aligns with the age-friendly

initiative can also serve in this role).

a. Committee name (please specify type: advisory committee, steering

committee, or other).

b. How many people sit on the committee? How many are older adults? How

many are individuals with disabilities?

c. List the organizations represented on your committee (attach separate list

if required).

d. How has the committee engaged with seniors and persons with disabilities

in the community? For example: community meetings or other events,

requests for submission comments (attach separate list if required).

2. Our community passed a local council or board resolution that actively

supports, promotes and works towards becoming age-friendly.

(Please attach a copy of the resolution)

a. Date completed:

3. Our community conducted an age-friendly community assessment.

(Please attach a copy of assessment questions and a results report.)

a. Date age-friendly community assessment completed:

b. Please describe how citizens of varying ages and abilities, including seniors

and persons with disabilities, were involved in these processes (e.g., focus

groups, surveys, number of participants) or indicate where this is described



Page 2 of 2

in your report on results.

4. Our community developed and publicized an action plan in consultation with citizens of varying ages

and abilities. The plan includes goals, objectives, activities, timing, funding and other resources and

target measures. (Please attach a copy of the action plan.)

a. Date action plan completed:

5. Required attachments and/or website links.

Please submit the following with your application:

Age-friendly Committee terms-of-reference (Link / Attachment)

Age-friendly Council/Board resolution, official community plan or strategic plan (Link / Attachment)

Age-friendly needs assessment (Link / Attachment)

Age-friendly action plan (Link / Attachment)

6. Additional comments:

I, _________________________________________________, confirm that the

contents of this application are accurate to the best of my knowledge.

I agree that Alberta Seniors may publish the documents I have provided on the

www.health.alberta.ca website, and may reference them in Age-friendly Alberta

and/or other government of Alberta program material.

___________________________ ________________________________

Signature of Mayor or CAO Date



Page 1 of 6

Attachment 3 - AGE-FRIENDLY COMMUNITY NEEDS ASSESSMENT CHECKLIST (sample)

This checklist incorporates information from the Checklist of Essential Features of Age-friendly Cities developed by the World Health Organization; and Age-Friendly Rural and Remote Communities: A Guide, developed by the Federal/Provincial/ Territorial Ministers Responsible for Seniors. The following checklist outlines 8 key features and elements found in an age-friendly community and is organized around major aspects of community life.

OUTDOOR SPACES AND BUILDINGS

Sidewalks, Pathways and Trails o Sidewalks, pathways and trails are accessible, well-maintained, well-lit and

cleared of snow and ice. o Sidewalks are continuous, with low curbs and can accommodate mobility

devices such as walkers, wheelchairs, scooters, and strollers. o Snow removal is prompt and considerate (e.g. consideration is given to how

snow is piled for those who need to get in and out of cars, and for those who may be using walkers, wheelchairs, scooters or strollers).

o Parking lots are well-maintained and cleared of snow and ice. o Streets are well-maintained. o Rain shelters are available to support pedestrians and are accessible for people using mobility devices.

Public Restrooms and Rest Areas o Public washrooms are accessible and can accommodate people with a variety

of disabilities (e.g. accommodations include push buttons, wide doors, hand rails and locks that are easy to open).

o Public washrooms and rest areas are located at convenient locations with proper signage (e.g. large print, good colour contrast, Braille).

o Accessible benches are located along sidewalks, paths or trails, and are spaced at regular intervals.

Safety and Security

o Programs and policies are in place to support community safety and crime prevention.

o Neighbourhoods and trails are well lit. Buildings

o Public buildings and businesses are accessible and have: ramps with a slope appropriate for people using walkers, wheelchairs, scooters, and strollers;

o Few, or no, stairs to get into buildings and within buildings, or alternative ways to enter and access buildings.

o Non-slip flooring. o Doors that are easy to open. o Accessible washrooms located on the main floor; and parking that is well-maintained and

easy to access (including considerations such as use of tactile markers and good colour contrast).



Page 2 of 6

Amenities (places such as grocery stores, churches, government buildings and community centres)

o Services are grouped together, located in close proximity to where people live. o Services and stores can be easily accessed (e.g. they are located on the ground

floor of buildings, include wheelchair ramps, etc.). TRANSPORTATION Roads

o Roads are well-maintained, well-lit and are supported by clearly visible signage. o Traffic flow is well-regulated. o Traffic lines on pavement are clear and visible. o Roadways are free of obstructions that block drivers’ vision. o Traffic signs and intersections are visible and well-placed. o Pedestrian crossing controls allow adequate time for people with limited mobility

to cross. Parking

o Parking lots and street parking are located close to amenities. o Parking regulations are enforced (e.g. preventing people from parking in

emergency zones and parking spaces for persons with disabilities). o There are sufficient numbers of parking spots for persons with disabilities. o Parking and drop-off areas are safe and sufficiently marked.

Snow Removal o Snow removal of public sidewalks, roads and parking areas is prompt. o Alberta Health Age-Friendly Accompanying Materials © 2012 Government of Alberta

Transportation Services

o Accessible, affordable and convenient public transportation options are available.

o Public transportation services are clear, with well-marked routes and vehicles. o Public transportation services are reliable and frequent, and meet the needs of

citizens. o Vehicles used for public transit are clean, well-maintained, accessible, not

overcrowded and have priority seating that is respected. o Where public transportation is limited, volunteer and/or private transportation

services are available. o Affordable and accessible community transportation services (e.g. shuttle vans)

are available to take citizens to medical appointments, shopping excursions and community events.

o Affordable and accessible community transportation services are available to take citizens to appointments and events in larger centers.

o Taxis or similar options are available, accessible and affordable to citizens who need them.

o Accessible transportation for persons with a variety of disabilities, including mobility challenges, is available across the range of transportation services. Information



Page 3 of 6

o Information is provided to seniors and persons with disabilities in alternate formats (including large print) about the range of transportation services (public

o and private) available to them, including information on how and where to access them, schedules and fees.

o The use of public and alternative transportation is promoted in the community.

HOUSING

Housing Options o A range of appropriate and affordable housing options (including for sale

and for rent) are available, such as apartments, independent living, smaller condominiums and family homes.

o Housing is located in close proximity to public, commercial and religious services.

o Housing options (including houses and apartments) are available that are responsive to local needs, including the needs of seniors, persons with disabilities and young families.

Aging in the Right Place

o Home supports (e.g. home maintenance and personal care) are available to enable older Albertans to live at home.

o Systems are in place and available to assist citizens who live alone (e.g. volunteer services, networks of neighbours or community members) who may have mobility or health challenges.

o Housing modifications are available and affordable, with financial assistance provided for those on fixed incomes.

o New housing is built to accommodate individuals and families at different life stages and/or to allow people to adapt their homes to meet changing needs.

o New housing is encouraged to consider principles of universal design. (For example, interior spaces have even surfaces and are wheelchair accessible to allow freedom of movement in all rooms and passageways.)

o Information on financial assistance programs for home modifications is readily available and easily accessible by those who need it.

SOCIAL PARTICIPATION Events and Activities

o There are a range of events and activities for people of all ages, including physical and recreational activities, spectator sporting events, church and school related events, cultural events, etc.

o Activities available include outdoor and indoor activities. o Community events and activities are intergenerational and designed to appeal

to people of different ages, abilities and backgrounds. o Community events and activities are held in locations that are served by

affordable and accessible transportation. o A range of enrichment and learning opportunities are accessible and affordable

and located in places that are served by public transportation (e.g. community centres, universities, colleges).



Page 4 of 6

o Community activities are well-publicized to all community members through a variety of methods, including those appropriate for persons with disabilities.

o Community activities and events are held in locations that are accessible to all, including persons with disabilities. Preventing Isolation

o People who do not, or cannot, leave their homes receive visits from community agencies, organizations or volunteers.

o There are ongoing outreach efforts to include people who are at risk of social isolation.

o A culture of inclusion and “neighbours helping neighbours” is promoted in the community. RESPECT AND SOCIAL INCLUSION

o All citizens are treated respectfully. o Programs are available to children and youth that focus on how to treat other

members of the community with respect and empathy. o Citizens of all ages and abilities have the opportunity to provide their input on

community matters, and are encouraged to participate in community dialogues and conversations.

o People who provide services to the public (including health care, commerce, and public services) are courteous, helpful and attuned to the needs of citizens with varying degrees of physical and cognitive abilities.

o Community-wide settings, activities and events are accessible to all citizens. CIVIC PARTICIPATION AND EMPLOYMENT OPPORTUNITIES Civic Participation

o Citizens of varying ages, abilities and backgrounds are well represented on councils, boards and committees.

o A range of volunteer opportunities are available that meet the interests of community members, including seniors and persons with disabilities.

o Volunteering options allow for intergenerational interaction. o Opportunities for volunteering are flexible to accommodate people with differing

Interests, needs and preferences. Employment

o Hiring policies encourage diversity in age and ability as well as skills and experience.

o Workplaces offer flexible work scheduling options such as part-time or seasonal employment, job sharing, and/or compressed work weeks.

o Employee development opportunities, such as training in new technologies and career development, are available to all workers.

o Retirement programs and policies support the participation of all citizens, regardless of age, should they choose to remain in the labour force.



Page 5 of 6

Accessibility

o Transportation is available and accessible to older adults who want to participate in volunteer, civic or paid employment.

o Workplaces are willing and able to adapt worksites to meet the needs of persons with disabilities and those with reduced mobility. COMMUNICATION AND INFORMATION Widespread Communication

o There is regular and reliable distribution of information about events and programs (including contact information) through local government and/or voluntary organizations.

o There are regular and reliable mechanisms to disseminate information about community events and programs (including contact information) and topics of interest.

o Information is disseminated/posted where residents conduct their daily activities — such as the post office, financial institutions, grocery stores, places of worship, local centres and town halls.

o Information is provided to citizens who are socially isolated from service providers through mechanisms such as volunteer callers and visitors, home support workers, hairdressers, or caretakers. Accessible Communication

o Written communication is clearly printed in large letters and is easy to read. Information is available in alternate formats (e.g. electronic, captioning, Braille).

o Literacy programs are available, including computer literacy programs. o Telephone answering services give clear and concise messaging to callers and

provide an option to speak with a real person. o Access to computers and the internet is available at a local centre open to the

public (i.e. the library). COMMUNITY SUPPORT AND HEALTH SERVICES Home Health and Support Services

o An adequate range of health and community support services are offered for promoting, maintaining and restoring health.

o Affordable and available health and home support services (e.g. personal care, housekeeping, home maintenance) are in place and available in a timely manner.

o Affordable meal options are available in the community (e.g. meals on wheels, regular community dinners).

o Delivery services (e.g. of groceries, medicines, etc.) or escorted shopping services are available in the community. Facilities

o Health and social services are conveniently located and accessible by all means of transport.

o Housing options (including supportive living and long-term care



Page 6 of 6

accommodations) are located close to key services. o Health and community service facilities are fully accessible by citizens with all

levels of mobility. Community and Information

o Citizens are kept well-informed through a variety of media of the services they may be eligible for and how they are accessed.

o Information is provided to families who are, or will be, caring for others. o Community emergency planning takes into account the vulnerabilities and capacities of all

citizens.


RURAL DEVELOPMENT NETWORK

AGE FRIENDLY ACTION PLAN

Prepared by: The Rural Development Network

2021 | August

Photo taken by Veronica Reist



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Making Olds a Model Age Friendly Community

A critical factor of ageing in place is having a community that enables older people to do what they have reason to value. According to the World Health Organization’s Global Age-friendly Cities:” A Guide; communities that are age-friendly encourage active ageing by improving opportunities for health, participation, and security, ultimately helping to enhance quality of life as people age.”

In practical terms, an age-friendly community adapts its structures and services to be accessible and inclusive of older people with varying needs and capacities.

Action Plan Considerations:

1. This living document can be adapted to reflect community changes. We recommend this document be reviewed annually.

2. The range of financial investments are approximate. Factors like volunteer groups, hired contractors, available grants, and engagement from the community may affect these costs

3. Timelines are suggested and may change.

This Action Plan is the next step for Olds becoming recognized as an age-friendly community

$ - Low investment (Under $5,000)

$$ - Mid range investment ($5,001 - $19,999)

$$$ - High investment ($20,000) +



3Rural Development Network

Area of Focus Outcome Strategy Lead Priority Cost Suggested Timeline

TransportationIncrease and improve crosswalks

Crosswalks are safe and easy to use by all residents.

Assess crosswalk timing, add time if required.

Town Transportation

High $$ Spring 2022

The island on 27th and 50th needs to be accessible.

Town and Alta Transportation

High $ Winter 2021

Need a flashing light at the legion crosswalk to the corner.

Town and Alta Transportation

High $$ Spring 2022

Increase transportation options

Improve transportation options in and around Olds.

Assess current transportation through a community engagement focus group.

Olds Age Friendly Committee

High $ Fall 2021 spring of 2022

Lobby AUMA to have a resolution for funding to go to rural Centers to plan and implement transportation strategies.

Town Council High $ Immediate

Review disability parking spaces

Ensure appropriate number of disability parking spaces are available.

Periodic analysis to determine need for additional disability parking spaces and add this into Town policy.

Town Council Mid $ Ongoing

Facilitate the creation of a Disability Inclusion Action Plan.

Town, through community engagement with stakeholders

Mid $$ 2-3 Years



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Community & Health ServicesPursue the necessary changes for senior health services

Business case for more services in Olds.

Collect data to help build a business case for more services in Olds.

Olds Age Friendly Committee, Town Secretariat Chamber of Commerce

Mid $$ 2-5 Years

Encourage Decentralization to improve community health services and make local health options available to reduce travel

Collect supporting data.

Make a business case for decentralizing services.

Age Friendly Committee has applied for a grant with Rural Development Network

Mid $ 2-3 Years

Address Olds unique systemic challenges

Collaboration of all community health resources.

Bring PCN, Hospital, and Clinic together to collaborate on issues identified in business case.

Health care sector

Mid $$ 2-3 Years

Scan existing resources to prevent duplication and then develop resources to assist seniors to navigate the system.

Health care sector facilitated by the Age Friendly Committee

High $$ 1-2 Years





Communication and InformationSupport written and visual communication for seniors

All communications information needs to be produced in a senior-friendly manner.

Accessibility must be considered and accommodated.

Develop protocol/guide for written and visual communication materials using the accessibility criteria below:• Use multiple

strategies to communicate information.

• Use large fonts that are black and white to keep communications concise.

• Use all forms of media, including printed paper.

• Plain English language is preferred.

• Avoid stereotypical ageist language within information.

Chambers, Olds Age Friendly Committee, Town Administration

High $ 6 months

Create a Seniors Newsletter.

The Olds & District Hospice Society created a senior focused newsletter.

Hospice Society, Town

Mid $ 1 year

Advocate and encourage the simplification of centralized telephone centers

Easier access for seniors to use and obtain necessary information.

Advocate for more responsive phone systems to improve communication.

Town Mid $ Ongoing



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Outdoor Spaces & BuildingsAccessibility of public washrooms

Collaboration of all community health resources.

Develop an inventory of the number of public washrooms available; identify how many still require hand bars.

Assess how many additional washrooms are required.

Town Mid $$ Spring 2022

Install hand bars in washrooms. Have wheelchair accessible port-a-potties installed along walking trails.

Town High $$ By 2023

Increase usability of sidewalks and trails

Wider sidewalks on Highway 27.

Town to write a letter to Alberta Transportation.

Town High $ Immediate

Maintain trails during inclement weather.

Review Town policy on response time to reported sidewalk/walkway hazards.

Town High $ Ongoing

Encouragebusinesses to be more accessible by installing automatic or button-controlled doors

Implementing age-friendly retrofits will create value added businesses.

Town Secretariat can keep track of buildings that are not accessible and provide an annual report on what’s been done to increase accessibility for transparency.

Town Secretariat

Mid $ Ongoing

Post funding opportunities for businesses to help with retrofits.

Town Secretariat

High $ Ongoing





Respect & Social InclusionAgeism Awareness Campaign

Promote ageism awareness.

Implement a com-munity wide ageism campaign which is in progress.

Olds Age Friendly Committee & Rural Development Network

High $ Immediate

Run presentations in schools for building understanding and empathy.

Olds Age Friendly Committee

High $$ September 2022

Town and Committee has activities during Seniors Week.

Town and Olds Age Friendly Committee

High $ For next Senior’s Week

Add ageism awareness to the FCSS mandate.

FCSS and Town of Olds

Mid $ Immediate

Promoting intergenerational events

Events bringing all ages together to foster understanding and build positive relationships.

Create a mentorship program utilizing seniors’ careers to match with high school students who are interested in that field.

High School and Age Friendly Committee

Mid $$ 1-2 Years

Promote Cyber Seniors Program.

Connected Communities Committee

High $$ Ongoing

Ensure events have intergenerational components.

Town of Olds High $ Immediate



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Social ParticipationSenior engagement

Community engages with seniors.

A sub-committee needs to be created to consult with Innisfail Connects and identify which components can be replicated in Olds.

Town of Olds with stakeholders

Mid $ 1 Year

Encourage schools to continue to establish programs with seniors in lodges and care facilities.

School District High $ Ongoing

Communicate with seniors about available programs and develop engagement protocols to ensure the community is informed.

Town of Olds High $ 1-2 Years

Generate community awareness about the affects of social isolation

Use the momentum created by COVID-19 to educate community members and businesses about social isolation.

Encourage students to write letters to seniors.

School District High $ 2022 School Year

Involve rotary club for a letter writing program with youth.

Rotary Club High $ 2022 School Year

Encourage adopt-a-grandparent program.

School district Mid $$ 1-2 Years

Encourage the community to celebrate and promote connecting with seniors through Town activities and events.

Town High $$ Immediate

Assist seniors to connect remotely

Seniors will have the ability and training to connect remotely.

Ensure seniors are aware of library programs and instructions on how to use the technology.

Library Mid $$ 1-2 Years





HousingEncourage diverse housing options

Seniors have the option to age in place.

Develop communication tools for families, especially for those that don’t know housing options for aging parents.

Mountain View Senior Housing and the Town of Olds and Mountain View Adult Learning Society

High $ Immediate

Create a working group to examine zoning, permits, and bylaws for different housing options.

Town of Olds and working group

High $$ 1-2 Years

Clear and concise information for housing modifications and maintenance written in plain English

Residents are aware of where they can access information on housing modifications.

Review language around housing information.

Town of Olds FCSS

High $ Immediate

Continual conversation on intergenerational programming and housing

Encourage and support development of intergenerational housing in Olds.

Advocate for an adequate Provincial funding for intergenerational housing.

Town Council High $ Immediate

Support aging in place

Seniors can age in place and be active within the community without discrimination.

Ensure the community is aware that the Olds & District Hospice Society has a program called NavCare. Trained volunteers help seniors connect with community resources and assist with filling needs to age in place.

Hospice Society High $$ 1-3 Years

Prevent involuntary separation

To keep families together increasing well being.

Investigate how to keep families/spouses together in the aging process.

Community health stakeholders advocate with Alberta Health Services

High $ Immediate and ongoing



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Civic Participation & EmploymentTo promote age- participation and employment of seniors

The business environment is safe and inclusive for seniors.

Recognize that seniors can bring a value to individual businesses under the auspices of current occupational Health and safety legislation.

Olds Secretariat Mid $ Immediate




Resolution

WHEREAS the Age-Friendly Committee has been actively pursuing an Age-Friendly Designation for Town of Olds since 2015; and

WHEREAS the population of people over the age of 65 in the Town of Olds is among the highest percentage within the province; and

WHEREAS the World Health Organization Age-Friendly Designation recognizes age-friendly cities and communities that promote healthy and active aging in the following eight (8) domains: Outdoor Spaces and Buildings; Transportation; Housing; Social Participation; Respect and Social Inclusion; Civic Participation and Employment; Communication and Information; and Community Support and Health Services; and

WHEREAS a survey conducted in 2017, of 210 residents of Olds, identified areas of concerns in the eight domains; and

WHEREAS multiple focus groups have been conducted with residents of Olds to further understand the opportunities and gaps in the eight domains; and

WHEREAS activities like the Wheelchair Challenge, helped showcase some of the challenges seniors and residents with disabilities face in navigating the community; and

WHEREAS a Contractor was engaged to analyze the data and conduct a community engagement session from the results of the needs assessment/recommendation report to create an age-friendly strategic plan for the Town of Olds; and

WHEREAS the Age-Friendly Committee has committed to achieving the goals identified within the Strategic Plan; and

WHEREAS an age-friendly community is friendly to all its residents.

THEREFORE, BE IT RESOLVED THAT Olds Town Council approves the Age-Friendly Strategic Plan; and



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FURTHER IT BE RESOLVED THAT a letter of support be provided to the Olds Age-Friendly Committee in their submission to Government of Alberta Seniors and Housing Ministry for the Age-Friendly Designation; and

FURTHER IT BE RESOLVED THAT Olds Town Council fully supports and promotes efforts to become as Age-Friendly Community; and

FURTHER IT BE RESOLVED THAT the Olds Age-Friendly Committee be thanked for their efforts in this journey to become a designated Age-Friendly Community.



Age Friendly Lethbridge A Community Profile January 21, 2020



Acknowledgements

The creation of the Age Friendly Lethbridge Community Plan was a large undertaking that involved many people. I would like to acknowledge their contribution to this process that created a document which plans for an Age Friendly future for the City of Lethbridge:

• Age Friendly Lethbridge Committee, a network of senior-serving organizations that will drive the implementation of this plan(consists of City of Lethbridge, Lethbridge Senior Citizens Organization, Nord-Bridge Seniors Association, Lethbridge HousingAuthority, Green Acres Foundation, Extendicare Fairmont Park, Lethbridge Public Library, Alzheimer Society, University ofLethbridge, Paradigm Home Health Services, Canadian Mental Health Association, Alberta Seniors and Housing, Lethbridge ElderAbuse Response Network);

• Age Friendly Research Sub-Committee, which helped guide the data collection process (consists of University of Lethbridge faculty:Dr. Jennifer Mather, Psychology; Dr. Olu Awosoga, Health Sciences; Dr. Julia Brassolotto, Public Health; Dr. Jennifer Copeland,Kinesiology and Physical Education; and from the University of Portsmouth, Dr. Chad Witcher, Sport, Health and Exercise Science);

• All of the respondents and participants in our data collection process;• John Hartenberger and Hargroup Management Consultants team, who completed the quantitative data collection that formed the

backbone of our planning;• Hélène Wirzba of Wirzba Consulting, who completed our focus groups and turned the qualitative and quantitative data into a

coherent, goal oriented and strategic document;• Amanda Jensen, City of Lethbridge Support Services Coordinator, who has been our Committee's champion and main contact from

the City of Lethbridge;• And Dawn Vickers, former FCSS Coordinator with the City of Lethbridge, who helped me to shape and guide the transformation of

the Seniors Community Forum into Age Friendly Lethbridge.

Rob Miyashiro Chair, Age Friendly Lethbridge



Table of Contents

1. Executive Summary ........................................................................................................................................................... 1

1.1. Age-friendly Designation ...........................................................................................................................................................1

1.2. Age Friendly Lethbridge .............................................................................................................................................................1

1.3. Community Profile ....................................................................................................................................................................1

1.4. Action Plan ...............................................................................................................................................................................3

2. Methodology .................................................................................................................................................................... 4

2.1. Document Review .....................................................................................................................................................................4

2.2. Focus Groups and Interviews .....................................................................................................................................................4

2.3. Document Outline .....................................................................................................................................................................5

2.4. A Global Network for Age-Friendly Cities and Communities ........................................................................................................6

3. Age Friendly Lethbridge Community Profile ....................................................................................................................... 7

3.1. Age Friendly Lethbridge .............................................................................................................................................................7

3.2. Demographic Information .........................................................................................................................................................8

3.3. Lethbridge as an Age-Friendly Community ............................................................................................................................... 10

3.4. Outdoor Spaces and Buildings ................................................................................................................................................. 11

3.5. Transportation ........................................................................................................................................................................ 14

3.6. Housing .................................................................................................................................................................................. 18

3.7. Social Participation.................................................................................................................................................................. 22

3.8. Respect and Social Inclusion .................................................................................................................................................... 24

3.9. Civic Participation and Employment ......................................................................................................................................... 28



3.10. Communication and Information ......................................................................................................................................... 29

3.11. Community Support and Health Services .............................................................................................................................. 33

4. Age Friendly Lethbridge Action Plan ................................................................................................................................ 38

4.1. Domain # 1: Outdoor Spaces & Buildings ................................................................................................................................. 38

4.2. Domain# 2: Transportation ...................................................................................................................................................... 40

4.3. Domain# 3: Housing ................................................................................................................................................................ 41

4.4. Domain # 4: Social Participation .............................................................................................................................................. 42

4.5. Domains # 5: Respect and Social Inclusion ............................................................................................................................... 44

4.6. Domain # 6: Civic Participation and Employment ..................................................................................................................... 45

4.7. Domain # 7: Communication and Information .......................................................................................................................... 46

4.8. Domain # 8: Community Support & Health Services ................................................................................................................. 50

4.9. Overarching Actions ................................................................................................................................................................ 51

5. Work Cited ...................................................................................................................................................................... 53

6. Appendices ..................................................................................................................................................................... 57

6.1. Age Friendly Lethbridge Terms of Reference ............................................................................................................................ 57

6.2. Focus Group Questions ............................................................................................................................................................ 58

6.3. Focus Group Consent Form ...................................................................................................................................................... 59

6.4. Social Isolation of Seniors ........................................................................................................................................................ 61



1. Executive Summary 1.1. Age-friendly Designation

The World Health Organization (WHO) age-friendly designation recognizes age-friendly cities and communities that promote healthy and active aging. People in age-friendly communities are supported in maintaining their independence and have access to the community supports and services they need.

The Government of Alberta age-friendly designation is awarded to municipalities who have completed an age-friendly community profile, have developed an age-friendly action plan, and have secured a council resolution to actively support, promote and work towards being age-friendly. The community profile and action plan are based on the eight age-friendly domains: outdoor spaces and buildings, transportation, housing, social participation, respect and social inclusion, civic participation and employment, communication and information, community support and health services.

1.2. Age Friendly Lethbridge Age Friendly Lethbridge is a collaboration of community stakeholders working together to provide input into and shape an age-friendly community. In order to develop the community profile and action plan. The committee commissioned a review of demographic information, documents, strategies and action plans, a telephone survey with a random sample of 500 Lethbridge residents who were aged 45 or older, four focus groups and four interviews with 19 unique individuals.

1.3. Community Profile 1.3.1. Demographic Information

Lethbridge has an aging population, with 16.4% of all residents being 65 years or older. Seniors make up a higher percentage of the population in Lethbridge compared to Alberta overall (13.9%) and to comparable cities, such as Red Deer (12.8%). Age groups with the highest growth in Lethbridge are children under 15 and seniors aged 65 to 80.

1.3.2. Strategic Documents and Age-Friendly Initiatives

The City of Lethbridge Strategic Plan demonstrates a strong commitment towards meeting the age-friendly principles. The community vision states that, “We will continue to work together to ensure that Lethbridge demonstrates active leadership in environmental stewardship and innovation and is recognized as being a safe, healthy, vibrant, prosperous, economically viable place where all people can fully participate in community



life”. Of the five strategic goals, three of them specifically contribute to making our community age-friendly: people places for all, compassionate communities, and livable communities.

Other City of Lethbridge plans and strategies, such as the Community Wellbeing Needs Assessment and associated Community Wellbeing & Safety Strategy, the Capital Improvement Program Plan, the Housing Needs Assessment and Housing Strategy, the Lethbridge Transit Master Plan, the Mobility Accessibility Plan, the Downtown Clean and Safe Strategy, and the CMARD Building Bridges Community Action Plan, all included public consultations, and are designed to improve safety, accessibility and inclusiveness for all, including seniors.

Lethbridge has a number of agencies, programs and services contributing to making our community age-friendly, such as, housing options, Seniors’ Centres, accessible public transit, , Meals on Wheels, abuse responses, service referral and volunteer hubs, FCSS-funded preventative programs, and peer and caregiver support groups.

1.3.3. Survey, Focus Groups and Interview Findings

The HarGroup 2018 telephone survey respondents agreed that Lethbridge is perceived as a great place for seniors. The highest priority areas in need of improvement, according to respondents, were housing, community support and health services, basic needs and transportation.

The 2019 focus groups and interviews confirmed the telephone survey findings. All agreed that Lethbridge is a great place to retire because of its size, the climate, and the availability of services and support for seniors. They identified issues of concern:

• Snow removal on sideways, bus stops and intersections. • Concerns about the personal safety of seniors, especially in downtown Lethbridge. • Seniors who use public busses and/or Access A Ride are pleased with the transportation options and the friendliness and helpfulness of drivers,

but stated that scheduling appointments with AAR, especially during peak hours is difficult. • While appreciating the wide range and availability of senior housing options, they would like to see newer affordable housing opportunities,

and more spaces within the City limits (as opposed to the South region served by Alberta Health Services) for seniors requiring high levels of care.

• While Lethbridge offers various opportunities for social participation for those who are able to afford them and are willing to participate, a large number of seniors experience loneliness. They acknowledged that more information is needed on how age-friendly Lethbridge is for Indigenous seniors, recent immigrant seniors, and seniors who identify as LGBTQ2S+.

• Seniors and their caregivers lack information and understanding about available services and supports. Often, seniors don’t know what they are eligible for, and how to apply, and processes are cumbersome. They greatly appreciate the social workers and other employees who provide systems navigators at the seniors’ centers and in senior residences and indicated that more of them were needed.



1.4. Action Plan Age Friendly Lethbridge reviewed the findings and jointly developed an action plan with 18 actions.

• Develop a volunteer snow removal program. • Document barriers faced by seniors, identify burning issues, and collectively address or share the issues with relevant City Departments. • Advocate for improved usability of Access a Ride busses and public transit. • Advocate for senior housing. • Share information about housing options and subsidies. • Gather additional information on social inclusion of some senior groups, such as Indigenous seniors, recent immigrant seniors, and seniors

who identify as LGBTQ2S+. • Document existing initiatives and pilot new initiatives to address seniors’ loneliness & isolation issues. • Partner with Lethbridge Diversity and Inclusion Alliance. • Host a yearly Age-Friendly Forum. • Develop an information collecting and sharing strategy specific to services for seniors. • Share consistent and accurate messages about Age Friendly Lethbridge and its member agencies across Lethbridge agencies. • Provide input to City of Lethbridge strategies from an age-friendly lens. • Increase availability of systems navigation for seniors. • Increase caregiver support options. • Review and update Age Friendly Lethbridge Committee Terms of Reference. • Create outcome measurement plans for each initiative, based on desired outputs and outcomes. • Pass a Council resolution to formalize Lethbridge’s commitment to be an age-friendly community. • Apply for the Age-Friendly Alberta Recognition, the first step towards the Public Health Agency of Canada and World Health Organization age-

friendly designation.



2. Methodology The community profile was developed based on a review of available documentation, including the 2018 survey of Lethbridge seniors (HarGroup Management Consultants, 2018), focus groups and in-depth interview findings. The research committee who oversaw the public survey in 2018 provided guidance in the development of the survey methodology and of focus group guidelines and interview questions.

2.1. Document Review The City of Lethbridge adopted an overarching Community Wellbeing and Safety Strategy (CWSS) in 2019, with the goal of coordinating and integrating multiple initiatives, programs and funding portfolios relating to community safety and social wellbeing into one strategy, ensuring that they are aligned to ensure collective impact (Community Social Development, 2019). Many of the Lethbridge initiatives and strategies contribute towards making the city more age-friendly.

The community profile is based on a review of documents, strategies and action plans available from the City of Lethbridge website, and other websites, including the 2018 survey of Lethbridge seniors (HarGroup Management Consultants, 2018). Reviewed documents were used to gather background information, and to determine the extent to which the City of Lethbridge strategies include provisions to accommodate distinct needs.

Results of the 2018 survey are an integral part of this report. For each domain of inquiry, we highlighted the responses to the general survey questions and the perceived priority areas of improvement, with areas perceived as needing “a lot of improvement” listed first.

The HarGroup report excluded “non-response (don’t know, unsure and no response)” in their percentage calculation. In many cases, a high percentage of persons surveyed chose not to answer the questions. It is possible that respondents skipped questions because of a lack of awareness and knowledge, or because they did not yet have the opportunity or the need to think about the questions raised.

In order to reflect the high number of respondents who did not respond to questions regarding perceived areas of improvement, we have included “non-response” as a response option. As a result, the percentages shown in this report are slightly different than the ones in the HarGroup report. However, the priority areas remain largely the same.

2.2. Focus Groups and Interviews The research committee initially suggested seven focus groups with the following participants: members of senior centres, residents of apartment buildings operated by Lethbridge Housing Authority, residents of seniors’ residences, seniors who are new to Canada, seniors who are Indigenous, seniors representing the LGBTQ2S++ community, and caregivers of seniors. The Age Friendly Committee Chair had the responsibility to arrange for each of the groups. Due to challenges in arranging for the focus groups, the consultant met with only four groups.



Each group met for approximately 90 minutes. After being offered refreshments, the consultant explained the purpose of the group and discussed the consent form. Each group participants signed a consent form and received a printed copy of the 2018 Age Friendly Lethbridge public survey. The consent form and interview questions are included in the Appendices.

The first group was composed of five professionals, all members of Age Friendly Lethbridge Committee, and representing agencies serving seniors in Lethbridge. The second group was comprised of four seniors living in one of the lodges. One of them had a self-contained unit with a kitchen facility, the others took their meals at the lodge. All of them were members of one of the two Lethbridge senior’s centres. One of them was in a wheelchair. The third group represented caregivers. Of the three persons in attendance, two of them were seniors themselves and members of one of the two Lethbridge seniors’ centres. Two of the respondents cared for their senior parents at home, and one cared for a spouse in a long-term care facility. The seven participants of the fourth group all lived in an apartment building operated by Lethbridge Housing Authority. All of them had accessed services through one of the seniors’ centres.

In addition, the consultant interviewed four professionals: Erin Vogt, the Lethbridge Senior Citizens Organization (LSCO) Support Service Coordinator; David Ng, Nord-Bridge Seniors Centre Executive Director; Lorri Penner, Nord-Bridge Geriatric Social Worker/Member Support Coordinator; and Dr. Jennifer Mather, University of Lethbridge Faculty Member, Psychology Department.

Information regarding the specific needs and challenges of Indigenous, LGBTQ2S+ and new immigrant & refugee seniors found in the appendices was retrieved from recent Government of Canada publications (Employment and Social Development Canada, 2018)

2.3. Document Outline The community profile provides demographic information. Subsequent sections are organized around the eight domains of assessment. Each section includes a domain description, as outlined by WHO (World Health Organization, 2007) a summary of the features and elements found in the Alberta Age-Friendly Checklist (Alberta Health, 2012), a review of what Lethbridge is already doing and planning to do to support an age-friendly community, public survey and focus group findings. The analysis includes the identification of gaps in knowledge, age-friendly criteria not yet addressed with current initiatives and potential actions to be included in the action plan, and a list of Age-Friendly Lethbridge actions specific to the domain. Details about each action, with background information, responsibility, timeline, resources required, outputs, outcomes and indicators are found in the Action Plan section.

Age-friendly communities promote healthy and active aging. People in age-friendly communities are supported in maintaining their independence and have access to the community supports and services they need.



2.4. A Global Network for Age-Friendly Cities and Communities In 2006, the World Health Organization (WHO) developed the Global Age-Friendly Cities Project (World Health Organization, 2019). Cities from around the world identified eight key domains of community life in which communities can become more age-friendly. WHO developed a checklist of features to consider under each of these domains (World Health Organization, 2007)

Age-Friendly Domains:

• Outdoor spaces and buildings • Transportation • Housing • Social participation • Respect and social inclusion • Civic participation and employment • Communication and information • Community support and health services

In 2007, the Government of Canada endorsed the project (Government of Canada, 2016) and The Public Health Agency of Canada developed the Pan-Canadian Age-Friendly Communities Milestones. These milestones describe the steps to follow to successfully apply the model in Canada. They are:

• Establish an advisory committee that includes the active engagement of older adults • Secure a local municipal council resolution to actively support, promote and work towards becoming age-friendly • Establish a robust and concrete plan of action that responds to the needs identified by older adults in the community • Demonstrate commitment to action by publicly posting the action plan • Commit to measuring activities, reviewing action plan outcomes and reporting on them publicly

The Alberta Government (Government of Alberta, 2019) developed its Aging Population Policy Framework in 2010 (Government of Alberta, 2010). Facilitating age-friendly communities is one of the key directions in the framework. The guide for local action (Alberta Health, 2012) identifies four steps to create an age-friendly community:



1. Establish a committee that provides structure and leadership 2. Work with the local government to pass a resolution that formalizes the community’s commitment to the process 3. Conduct an age-friendly assessment of the community 4. Create an action plan

Alberta Health adapted the WHO Age-Friendly Checklist around major aspects of community life for Alberta communities in 2012 (Alberta Health, 2012). In order for Alberta communities to be recognized as Age-Friendly communities (Government of Alberta, 2019), they have to create an age-friendly initiative, and complete an application package that includes the following: terms of reference of the advisory committee, a council resolution supporting the initiative, a needs assessment that includes a community profile, and a robust and concrete approved plan of action. Currently, only seven Alberta communities have obtained the designation, including Strathcona County, City of Edmonton and the Edmonton Seniors Coordinating Council, City of Calgary, Villages of Glenwood, Hill Spring and Cardston County (Alberta Seniors and Housing , 2020)

Age-friendly initiatives need to be sustained in order to be successful. A recent article (Russel, Skinner, & Fowler, 2019) suggests several challenges to sustain an age-friendly initiative: overdependence on a small group of volunteers, insufficient professional capacity, the lack of on-going funding to sustain the age-friendly initiatives beyond the community needs assessment and plan, and goals that beyond the capacity of the age-friendly committees. The document identifies several strategies of success: (1) having a community champion who shoulders the workload; (2) partnership and collaboration between municipalities, public and not-for profit service delivery organizations, businesses and other stakeholders; and (3) long-term and embedded age-friendly capacity within local government.

3. Age Friendly Lethbridge Community Profile 3.1. Age Friendly Lethbridge

The City of Lethbridge adopted an overarching Community Wellbeing and Safety Strategy (CWSS) in 2019, with the goal of coordinating and integrating multiple initiatives, programs and funding portfolios relating to community safety and social wellbeing into one strategy, ensuring that they are aligned to ensure collective impact (Community Social Development, 2019).

Age Friendly Lethbridge is a collaboration of community stakeholders working together to provide input into and shape an age-friendly community. It provides a process for stakeholders to come together to create a preferred future for older adult population within the community of Lethbridge. The committee has been in existence since 2003, first as the Senior Community Forum, now as Age Friendly Lethbridge. The committee’s terms of reference are included in the appendices. Age Friendly Lethbridge is one of the committees contributing to the Community Wellbeing and Safety Strategy.



One of the goals of the committee (Age Friendly Lethbridge , 2016) is to conduct research towards meeting the requirements for the WHO Age-Friendly Cities designation. A research committee consisting of members of the committee and academics with interest and expertise in aging was created to oversee the research.

As a first step, the City of Lethbridge contracted HarGroup Management Consultants to conduct a survey to examine issues affecting Lethbridge seniors and identify priority needs and issues, from the perspective of seniors (HarGroup Management Consultants, 2018). The telephone survey took place in June 2018 and included 500 Lethbridge residents, ages 45 or older. Three key findings emerged:

1. Lethbridge is perceived as a great place for seniors 2. Highest priority areas for need of improvement were housing, community support & health services, and transportation 3. Affordability of services is a concern

The top three priorities for improvement identified by respondents were housing (69% of all respondents), community support and health services (59%), and transportation (48%).

As a follow-up to the survey, Age Friendly Lethbridge engaged Wirzba Consulting to prepare a community profile, collect more in-depth information through a series of focus groups with key stakeholders, and facilitate the development of an action plan with concrete recommendations.

3.1.1. Action Items

The following three actions will strengthen Lethbridge’s commitment towards implementation of the Age Friendly Lethbridge action plan.

• Review and update Age Friendly Lethbridge Terms of Reference. • Create outcome measurement plans for each initiative, based on desired outputs and outcomes. • Pass a resolution to formalize Lethbridge’s commitment to be an age-friendly community. • Achieve the Age-Friendly Alberta Recognition, the first step towards the Public Health Agency of Canada and World Health Organization age-

friendly designations.

3.2. Demographic Information Lethbridge has seen a steady growth in population of about 1.7% annually and had a population of 101,482 according to 2019 census results (City of Lethbridge, 2019). The average age increased from 38.1 in 2017 and 2018 to 38.4 in 2019.



According to the 2019 census, 16,598 Lethbridge residents were 65 years old or older. They represented 16.4% of all residents. In comparison, Red Deer had only 12.8% of seniors in 2019 (The City of Red Deer, 2019) and Grande Prairie had only 7.1% seniors in 2016 (SHS Consulting , 2019).

Between 2010 and 2019, the growth rate of seniors in Lethbridge was 39%, while the growth rate of the population as a whole was only 17% (City of Lethbridge, 2010) (City of Lethbridge, 2019). A comparison of the age distribution of residents per age group based on the 2013, 2016 and 2019 census results (City of Lethbridge, 2013) (City of Lethbridge, 2016), reveals that the percentage of residents 65 years old or older is increasing over time, from 14.7% in 2013 to 16.4% in 2019.

Based on the 2016 Census, Statistics Canada reports that the Lethbridge average age of the population was 39.5, nearly 2 years higher than the Alberta provincial average of 37.2 years old

In 2015, 14% of Lethbridge households were low income, compared to 10.9% in Alberta (Community Social Development , 2019). 2015 data suggests that Lethbridge had higher low-income rates across all age groups, compared to Alberta as a whole and to comparable municipalities (Grande-Prairie and Red Deer). Persons living in one-parent families had a rate of low income of 24.5% and those identifying as Indigenous a rate of low income at 26.9%. Lethbridge had a higher portion of government transfers (10.4%) compare to Alberta as a whole (6.7%).



Almost one quarter (23.7%) of households had a person reporting a disability. The most frequently reported disabilities were emotional, psychological and mental health conditions (10.4%), physical disabilities (10.0%), learning disabilities (6.6%), and vision impairment (6.3%) (Community Social Development, 2019).

The main challenges identified by Lethbridge citizens who responded to a public questionnaire during the recent Community Wellbeing Assessment (Community Social Development , 2019) were crime, violence, safety, substance use & addictions, and mental health. This is evidenced by, for example, there were 33,643 calls to Lethbridge Police Service in 2017, compared to 30,799 in 2016. Lethbridge has seen an increase in the number of fentanyl-related overdoses between 2016 and 2019, but the fentanyl-related death rates have decreased in the same period. Lethbridge has seen a spike in domestic violence (close to 1,700 reported case in 2017), three times higher than the Alberta average of 636 cases reported for 100,000 individuals in 2015.

Respondents identified the following key populations requiring particular attention as we look to achieve community wellbeing: Indigenous people, children and youth, seniors and newcomers. (Community Social Development , 2019).

3.3. Lethbridge as an Age-Friendly Community 3.3.1. A Municipal Commitment

The City of Lethbridge Council Strategic Plan’s (City of Lethbridge, 2017) demonstrates a strong commitment to meet the age-friendly principles. For example, the community vision states that, “We will continue to work together to ensure that Lethbridge demonstrates active leadership in environmental stewardship and innovation and is recognized as being a safe, healthy, vibrant, prosperous, economic viable place where all people can fully participate in community life”. Of the five strategic goals, three of them directly contribute to make the City age-friendly: people places for all, compassionate community, and liveable communities.

3.3.2. 2018 Senior Survey Results

The great majority of the 2018 survey respondents as well as the focus group participants perceived Lethbridge as a great community for seniors. The 2018 survey gathered the perspective of seniors (aged 65+) and mid-aged adults (aged 45 to 64). Overall, respondents were positive about living in Lethbridge.

The majority of respondents strongly agreed (44%) or agreed (48%) that Lethbridge was a great community for seniors to live.

A smaller percentage of respondents strongly agreed (35%) or agreed (46%) that Lethbridge was a safe place for seniors to live.



3.3.3. Focus Groups and Interview Results

Focus group participants and interviewees all agreed that Lethbridge was age-friendly, identifying several contributing factors:

“The size of the city is just about right.” Lethbridge is a relatively small community, with steady but small growth. It still has a small-town feeling, and there is quick access to where you need to go. It is a beautiful place, with many sunny days.

“Seniors choose Lethbridge because of the availability of senior housing at the time they wished to move, and at a financial rate that they can afford.” Lethbridge offers a range of housing options for seniors, including affordable housing.

“Lethbridge has a lot of resources for seniors.” Lethbridge has two vibrant seniors’ centres, offering numerous programs, services, and volunteer opportunities. There is a public transit system as well as transportation options geared to seniors. The city offers a range of community supports and services for seniors.

3.4. Outdoor Spaces and Buildings 3.4.1. Description and Areas of Assessment

Domain Description: The external environment has a major impact on the mobility, independence and quality of life of older people as they go about their daily lives beyond the comfort of their homes. A clean city with well-maintained recreational areas, ample rest areas, well-developed and safe pedestrian and building infrastructure, and a secure environment provides an ideal living environment for seniors to age-in-place.

Areas of Assessment:

• Accessible, well-maintained, well-lit and cleared of snow and ice sidewalks, pathways and trails, parking lots, streets and rain shelters. • Accessible public restrooms and rest areas located at convenient locations with proper signage. • Safety and security, including programs and policies to support community safety and crime prevention. • Accessible public buildings and businesses with ramps, non-slip flooring, doors that are easy to open, accessible washrooms, and parking. • Accessible amenities, such as services that are in close proximity to where people live and that can be easily accessed.

3.4.2. Current Initiatives

The Downtown Clean and Safe Strategy (DCSS) (City of Lethbridge, 2019) is a city-led strategy developed in collaboration with other stakeholders, including the Heart of Our City Committee, Downtown Lethbridge Business Revitalization Zone, the Chamber of Commerce, Lethbridge Police Service (LPS), and the Canadian Mental Health Association. The plan was developed to address the real and/or perceived notion that downtown



Lethbridge is dirty and feels unsafe. The strategy includes a number of actions that will increase the safety and security of all citizens through enforcement, security, outreach, cleaning, promotion, education, and environmental improvements.

The 2018-2027 Lethbridge Capital Improvement Program (City of Lethbridge, 2019) includes several initiatives that will improve outdoor spaces and buildings. Planned transportation projects will include intersection improvement, bikeways/pathways/sidewalk maintenance and rehabilitation, accessibility improvement, and community lighting rehabilitation.

In response to the recent drug crisis and the surge in overdoses, Alberta Health funded a supervised consumption site (SCS) in downtown Lethbridge in February 2018. This resulted in increased citizens’ concerns about discarded needles, crime, safety and anti-social behavior. As a response, the City engaged in a community consultation with citizens and service providers which informed the development and adoption of a Community Led Drug Strategy in March 2019 (Parson, 2019). The document includes goals, potential obstacles, strategies and an action plan. Safety of persons with addictions and of the community is embedded in all aspects of the strategy.

3.4.3. 2018 Survey Results

The survey did not include any general question asking the extent to which Lethbridge had age-friendly outdoor spaces and buildings. Instead, respondents were asked to comment on the extent to which improvement was needed in each of the areas of assessment.

Twenty five percent or more of all respondents responded that timely snow removal (45%) and availability of public washrooms (25%) were in need of a lot of improvement.



Percentage of all respondents who saw a need for a lot or moderate improvement in domain #1: Outdoor Spaces and Buildings

A lot Moderate No Response

Timely snow removal on sidewalks and pathways. 45% 24% 6%

Available public washrooms in parks, pathways, and publicly accessible buildings. 25% 29% 14%

Smooth sidewalks and pathway surfaces for walking, use of wheelchairs, scooters and walkers. 20% 32% 5%

Sufficient outdoor lighting for seniors to feel comfortable going out at night. 20% 25% 11%

Safe pedestrian crosswalks at intersections and on roads. 16% 30% 4%

Available rest areas or seating in public places. 15% 27% 7%

Publicly accessible buildings, so that seniors can get into, around, and where they want to go when walking or using wheelchairs, scooters or walkers.

11% 28% 11%

Publicly accessible parks and outdoor spaces, so that seniors can get into, around, and where they want to go when walking or using wheelchairs, scooters or walkers.

10% 27% 9%

Four to 14% of all respondents did not answer the questions related to the need for improvement of outdoor spaces and buildings.

3.4.4. Focus Group and Interview Findings

Focus group participants and interviewees identified three main challenges related to outdoor spaces and buildings.

All stated that snow removal could be improved. Seniors find it very unsafe to use sidewalks and bus stops when it snows. They noted that many of the non-priority snow routes in residential areas never get plowed. For those without snow removal services, they cannot even leave their home after a snowstorm because of the snow and ice between their door and the sidewalks. One respondent added that some homecare service providers don’t do home visits when the sidewalks or access to senior homes are icy, indicating that there are unexpected consequences to a lack of snow removal

All focus group participants discussed general safety issues in Lethbridge. “It is not safe to go out at night, and sometimes even in daytime.” Several of them stopped going to the downtown public library because of safety issues, panhandling, needle debris and car theft. Some of them linked the issues with the opioid crisis. They all were aware of the “people with the red vests”, the Lethbridge Police Watch Program volunteers, and believed that safety had improved since the program was introduced.



Respondents also commented on the sidewalks. “I was in a wheelchair for a while and I found it very difficult to use the sidewalks.” The old sidewalks are worn out, and access from the street is sometimes difficult. Crossing roads is also difficult because of the cracks and bumps on the roads. “If I don’t walk looking down, I would probably fall more often than I do.” Many seniors use the city sidewalks but don’t go to parks because of the holes in the grass. Many businesses have handicap parking spots in front of their offices or stores, but sometimes, there is no access from the handicap parking to the sidewalk for persons with wheelchairs.

3.4.5. Action Item

• Develop a volunteer snow removal program. • Document barriers faced by seniors, identify burning issues, and collectively address or share the issues with relevant City Departments.

3.5. Transportation 3.5.1. Description and Areas of Assessment

Domain Description: Accessible and affordable public transport is key to ensuring a city’s senior population is able to age actively and remain engaged with their community, with access to health and social facilities. Driving conditions and parking facilities in a city should also keep older drivers in mind.


• Roads that are well-maintained, well-lit, supported by clearly visible signage and pedestrian crossing controls that allow adequate time for people with limited mobility to cross.

• Parking lots and street parking located close to amenities, a sufficient number of parking spots for persons with disabilities, and safe drop-off areas.

• Prompt snow removal of public sidewalks, roads and parking areas. • Accessible, affordable and convenient public transportation options that are reliable and frequent; affordable and accessible community

transportation services to take citizens to local and out-of-town appointments; accessible transportation for persons with a range of disabilities.

• Information about the range of transportation services available to seniors and persons with disabilities.




The City of Lethbridge commissioned a Lethbridge Transit Master Plan (Stantec, 2017) that was released in 2017. The plan was developed based on a comprehensive engagement process that included surveys, online conversations, sounding boards, message boards, discussions, open houses, and interactive workshops. Several issues related to the transit system were highlighted:

• Long trips: current route structures make long trip times • Transfer and transit inefficiencies: in order to allow for timed transfers at key points, there are times when buses wait for buses from other

routes to make it to the key points, creating efficiency losses • Expansion opportunities are limited because of the routes and timed transfers • Public transit is not attractive because trip frequency is low, and routes are long

Since then, Lethbridge has changed some of the routes, updated their website (https://www.lethbridge.ca/living-here/getting-around/Transit/Pages/default.aspx), introduced the online myRIDE Trip Planner that allows citizens to plan their bus routes, mobile data terminals for real-time scheduling, and created a Bus Travel Training program. Seniors, ages 65+ pay the same cash fare as adults, but reduced rates are offered for rides offered in packages of 10 and monthly passes.

All buses have bike racks so that cyclists can enjoy the convenience of biking and busing on all Lethbridge Transit routes. Busses are equipped with low floor buses and a ramp to aid with boarding.

Access A Ride (AAR) is a service offered by the City of Lethbridge for people who are unable to use the regular transit system. It is a shared ride public transportation service that operates within the city limits. In order to register and be eligible, permanent residents of Lethbridge need to have a physical, sensory or cognitive disability, be assessed by a health professional, register and complete an application. The program has over 1,400 registered active clients at any given time and provides approximately 700 trips each day. The City operates 21 AAR buses. Bookings can be made online, 7 days in advance.

The Fiscal and Operational Performance Review (KPMG, 2019) released in November 2019 included a review of Lethbridge Transit. The report states the number of AAR rides per capita in Lethbridge is much higher than in comparable municipalities, because of the City of Lethbridge broad and loosely-enforced eligibility criteria. It also points out that the conventional transit fleet has been made highly accessible, and that many of the current ARR users could use regular busses instead. The authors recommend revising the eligibility criteria, standards and procedures. City Council approved the recommendations during their November 25, 2019 Council meeting. The findings and the recommendations will affect future services offered through Access a Ride.



https://www.lethbridge.ca/living-here/getting-around/Transit/Pages/default.aspx

https://www.lethbridge.ca/living-here/getting-around/Transit/Pages/default.aspx

The City of Lethbridge is in the process of developing a Mobility Accessibility Plan (City of Lethbridge , 2019) that will guide the optimization of physical infrastructure and will allow all people to have access to programs and services, including those with physical, sensory and cognitive disability. The City owns more than 270 buildings, manages 129 parks, 29 school grounds, 150 km of paved pathways and 50 km of natural pathways, 111 playgrounds and 1,800 furniture amenities (benches, picnic tables and garbage cans). The mobility/accessibility working group represents multiple City of Lethbridge departments, and is responsible to identify mobility and accessibility concerns and address them as budget and time permits. The City website indicates that the working group has been instrumental in many initiatives, such as identifying “missing links” in pathways and sidewalks, revisions to standards for pathways and benches, including barrier-free components in new parks, adding ramps, changes in pedestrian push buttons and lighting for pedestrian crossing, increasing the number of accessible bus stops, making buses more accessible, and including mobility as a consideration for all City capital grants.

The Cycling Master Plan (Stantec Consulting Ltd. & Alta Planing + Design, 2017) was created to “facilitate an increase in cycling through safe, well-designed, and well-located cycling infrastructure”, with the goal of making Lethbridge friendlier for those walking or biking. The goal of the plan is “to make cycling a realistic transportation option for all ages and abilities, contributing to our sustainable future”.

The Lethbridge River Valley Parks Master Plan (O2 Planning + Design Inc., 2017) provides direction and vision for the development and use of the Oldman River Valley. The plan was launched in 2014 and included an extensive community consultation, using sounding boards, open houses, surveys and online mapping tools. Input from stakeholders identified five themes: a need to improve connectivity and pathways, a desire to protect the natural environment and focus on sustainability; a need to improve accessibility to amenities, facilities and to celebrate the Indigenous cultural heritage; the improvement of accessibility and safety; and ongoing stewardship. The plan was designed to “create a balance between preservation and recreation that will increase safe access and connectivity to Lethbridge River Valley amenities, while preserving the ecological, cultural and historical integrity of the landscape to continue providing diverse opportunities for nature-based recreation in the future.”

Since 2008, the Go Friendly Shuttle Service is a door-to-door transportation service between member homes and Nord-Bridge Senior Citizens Association (Nord-Bridge) or Lethbridge Senior Citizens Organization (LSCO). The service started as a pilot project of the City of Lethbridge, Lethbridge Transit and Nord-Bridge. Nord-Bridge and LSCO each fundraised to purchase two shuttles. Both vehicles are leased to the City Transit. Family and Community Support Services (FCSS) subsidizes the actual cost to run the program. Nord-Bridge and LSCO members can book their transportation with the Go Friendly Shuttle, and pay a flat fee, which is equivalent to a regular transit fare. They can use their LA Breeze card or Monthly LA Transit Breeze card to pay for the shuttle. In 2017, Go Friendly offered 5,731 rides to Nord-Bridge members (15 to 38 rides/day). LSCO has had 31 unique Go Friendly passengers in 2017, 18 regular and 13 occasional users. Together they used the shuttle 1,511 days, for a total of 2,899 rides.



The Red Arrow (https://www.redarrow.ca/) currently offers two bus trips a day between Lethbridge and Calgary and has accessibility services. J&L Shuttle Services (https://www.jandlshuttle.com/) offers two trips a day between Lethbridge and Calgary, with pick-up at the door and drop off at several Calgary hospitals. Shuttle on the Go (https://shuttleonthego.ca/) is a private shuttle company offering daily door-to-door services between Lethbridge and Calgary.


The majority of survey respondents strongly agreed (30%) or agreed (53%) that Lethbridge has suitable options available for seniors to get around the city, such as use of personal vehicle, public transportation, walking or using wheelchairs, scooters or walkers.

Twenty five percent or more of all respondents responded that convenient parking spots (28%) were in need of a lot of improvement.

Percentage of all respondents who saw a need for a lot or moderate improvement in domain #2: Transportation

A lot Moderate No response

Convenient parking spots. 28% 24% 6%

Affordability of transit, accessible transportation and taxis. 23% 26% 23%

Accessible transportation methods for seniors with mobility or cognitive challenges. 21% 29% 18%

Availability of public transportation. 19% 29% 14%

Delivery options from local stores, restaurants and other services. 10% 24% 15%

Road signs easy to see and read. 15% 20% 7%

Sufficient lighting on roads. 13% 21% 10%

Six to 23% of all respondents did not answer the questions related to the need for improvement of transportation. The question about affordability had the highest percentage of non-response (23%), possibly reflecting the fact that respondents did not have a need to use public transportation and/or were not aware of costs involved.


All focus group participants and interviewees agreed that Lethbridge citizens rely on driving their own vehicles. Many seniors feared having their drivers’ licenses removed. As a result, the public transportation system is not as developed as it is in other communities. However, seniors who



https://www.redarrow.ca/

https://www.jandlshuttle.com/

https://shuttleonthego.ca/

used the bus were pleased with the service and stated that bus drivers went beyond their duty to accommodate seniors with wheelchairs and walkers, taking the time to help them get settled in their seats.

All seniors appreciated the Access a Ride service. “Access a Ride in Lethbridge is better than in other cities.” They agreed that the service allowed seniors to get to their appointments on time, that the dispatchers and bus drivers were friendly and helpful, and that the service was affordable. Some seniors had used Access a Ride to go to concerts and to church, and appreciated the availability. Some had concerns about having to book appointments 7-10 days in advance, long waits for pick-ups after appointments, and the fact that it was hard getting appointments early in the morning and in the afternoon, when school starts or finishes. They believed that children and students needing Access a Ride had priorities over seniors.

Some seniors had used taxi services, and although they though it was expensive, they appreciated the friendliness of taxi drivers. Others expressed their appreciation for the Go Friendly Shuttles.

Respondents said that most grocery stores were located at the outskirts of town, not within walking distance of residential areas and seniors residences. Several of them had their groceries delivered, but they resented the cost. “Can you believe it? Safe on Food charges $7.95 and London Road Market $10.49 for grocery delivery!” They felt that the cost affected their ability to buy additional food.

3.5.5. Action Item

• Advocate for improved usability of Access a Ride busses and public transit.

3.6. Housing 3.6.1. Description and Areas of Assessment

Domain Description: The housing conditions of older people are often linked to their quality of life and whether they are able to age independently and actively in their community. Appropriate housing design and its proximity to community and social services allow older residents to live comfortably and safely, while housing affordability gives them peace of mind.


• Availability of a range of appropriate and affordable housing options, located in close proximity to public, commercial and religious services, and that are responsive to local needs.

• Availability of services that support aging in the place, including home supports, assistance to citizens who live alone, housing modification services, new housing that considers principles of universal design, and access to information on financial assistance programs.




The recent Lethbridge Community Wellbeing Needs Assessment Report (Community Social Development , 2019) reports that rental vacancy rates have remained above 3% since 2017, but that rental costs were high with 21% of renters paying more than half of their income in shelter costs.

The City of Lethbridge commissioned a Housing Needs Assessment (SHS Consulting, 2019) that led to the development of a new Housing Strategy (SHS Consulting , 2019) in 2019. The needs assessment included a review of available data and a series of consultation activities through meetings, an online survey, key informant interviews, engagement sessions and workshops. In 2016, there were 37,575 households in Lethbridge. Households led by seniors (aged 65 or over) and by older adults (ages 45 to 64) made up 23.7% and 34.3% of all households. Almost 69% of all Lethbridge households owned their homes, less than the 72% of all households in the Province of Alberta.

Eight organizations provide supportive living specifically for seniors. In 2016, Lethbridge had 1,610 beds/units for seniors who maintain an active lifestyle but need some support to maintain their independence. There is a waitlist for senior supportive housing, but there are also vacancies in some of the older and smaller units. There are two long-term care providers in Lethbridge, with 204 licensed beds. Depending on the time of the year, there are between 20 and 40 individuals waiting for one of these beds.

In 2016, Lethbridge had 89 individuals and families currently homeless or at risk of homelessness, indicating a gap in availability of supportive housing. Lethbridge had a higher percentage of households with a person with a disability than the Province of Alberta. In 2017, Lethbridge had a 4.9% vacancy rate for rental apartments in the primary market (purpose-built rental property) and a vacancy rate of 5.7% in older rental apartments.

The Housing Needs Assessment identified the following priorities: more subsidized rental housing options; more housing units which are program specific and meet the need for support services and accessibility; ensuring that existing rental housing stock is in good condition; and diversifying the housing supply in order to meet the demands of smaller households, households with a physical disability, and the aging population.

SHS estimates that between 2019 and 2025, Lethbridge will need 3,900 additional housing units for low income households, of which 390 should be supportive housing units and 100 units for households with moderate incomes. The authors recommend that 15% of all new housing units built in Lethbridge each year should be affordable to households with low incomes, and that 30% of these should be supportive housing, most of which should be barrier-free.


The majority of survey respondents strongly agreed (31%) or agreed (54%) that programs and services are available to Lethbridge seniors to help them live independently as they age.



Twenty five percent or more of all respondents indicated that availability of affordable housing (41%), a range of housing options (36%), affordable services for caregiving in seniors’ homes (28%), affordable home-assisted devices or modification (27%), affordability of services and supports for house maintenance (26%), and availability of emergency housing (26%) were in need of a lot of improvement.

Percentage of all respondents who saw a need for a lot or moderate improvement in domain #3: housing A lot Moderate No response

Availability of affordable housing. 41% 29% 14%

Availability of housing options from independent living to nursing homes when seniors need them. 36% 30% 13%

Affordable services that provide caregiving to help seniors remain in their own homes. 28% 24% 29%

Affordable services and supports that help seniors with house maintenance for both inside and outside the home.

27% 27% 30%

Affordable home assisted devices or home modification that enable ease of movement and safety in homes of seniors.

27% 24% 30%

Availability of emergency housing. 26% 20% 42%

Suitable proximity of senior options to community and health services and other publicly accessible services. 22% 33% 14%

Thirteen to 42% of all respondents did not answer the questions related to the need for improvement of housing. Four questions had very high percentages of non-response: emergency housing (42%), services and supports with housing maintenance (30%), home assistive devices or home modification (30%) and affordability of services for caregiving in their own homes (29%). This may reflect a lack of awareness or need to inquire about such services.


All focus group respondents and interviewees agreed that Lethbridge has a wide range of housing options for seniors, but that seniors may not be knowledgeable about the range of housing options. Some respondents suggested that there is a need for more housing options for seniors with limited mobility, or for long-term care beds.

Others commented that most affordable independent living housing options and some of the lodges were built 40 to 50 years ago and may not currently be very appealing. Some of the available rooms in senior lodges are very small.



Service providers believed that younger seniors have different expectations in terms of food options, space and services than seniors in their 80s and 90s. “Expectations for food and activities are far different for seniors who are 65 to 75 years old than for older seniors.”

Affordability was a common theme. “Some seniors have limited choice because of affordability.” Seniors who live in their own home, and pay only city taxes and utilities, may find the rental costs very high. Some, but not all of the senior residences have rental subsidies available, based on seniors’ annual income. Several respondents were resentful of the fact that some senior residences operated as private businesses. One noted that when a spouse passes away, it takes several months until the surviving spouse has access to the documents stating their current income and the level of subsidies they are eligible for.

If seniors stay in their own homes instead of moving to a residential facility because of affordability or choice, they may not get the services and support they need. “People who stay in place may be at risk for isolation and health concerns.” “My parents are still at home, and it’s a huge challenge for them. I (caregiver) believe that they are living in a home that does not accommodate their needs.”

Caregivers and service providers suggested that while aging in place may be a very good option, “in some cases, seniors stay at home too long, and when they have to move, they may no longer be able to physically or mentally deal with the move. “

Several seniors and caregivers stated that access to financial help to support aging in place is based on income levels, and that those who are just under assistance thresholds struggle to pay for help with cleaning, snow removal… “If you are a homeowner with a fixed income that is over the threshold of poverty, but under the threshold of living a quality life, you have to make choices on which food or medication you buy, or whether to repair your leaking roof.”

When seniors are no longer deemed fit to stay in their current residence, they will be assessed by Alberta Health Services (AHS) Continuing Care Access Centre in Lethbridge and placed on a waitlist, dependant on available beds in the region. A request for a particular facility or circumstance will affect the length of time they wait. “It has been very difficult for a lot of seniors, when they are uprooted from their communities and told that they will be placed in another community.” “When you need the next level of care, you have to take whatever is open at that time. And sometimes it means that you will not even stay in Lethbridge, or that spouses cannot stay together anymore. “

3.6.5. Action Item

• Advocacy for senior housing. • Document and share information regarding housing options and subsidies.



3.7. Social Participation 3.7.1. Description and Areas of Assessment

Domain Description: Participating in leisure, social, cultural and spiritual activities in the community fosters seniors’ continued integration with society and helps them stay engaged and informed. Seniors’ participation in such activities, is affected by access to transport and facilities, their awareness of such activities and affordability.

Areas of assessment:

• Availability of a range of events and activities for people of all ages that are accessible, include outdoor and indoor activities and intergenerational events; that include enrichment and learning opportunities; and that are well-advertised for all, including persons with disabilities.

• Ongoing outreach efforts to include people who are isolated or at risk of social isolation, including neighborhood programs.


Several of the community projects included in the Lethbridge Capital Improvement Plan (City of Lethbridge, 2019) will contribute to increasing social participation: completion of the West Side ATB Leisure complex, Legacy Park and Yates Centre, maintaining the parks and pathway systems, maintaining and upgrading the Galt Museum parking lot, the Spitz Stadium grand stand, Nikka Yuko Japanese Garden, Libraries, and Galt Gardens.

LSCO Meals on Wheels is a charitable organization providing home delivery of hot, nutritious meals. In 2017, LSCO delivered 13,500 meals, feeding 55 to 70 people every day. In addition to nutrition, the program offers ongoing opportunities for health and safety assessments, through the initial intake process and regular meal delivery to the client’s home. Volunteers use a communication binder to alert the program coordinator about meaningful information. The program also contributes to a reduction in social isolation, through regular home visits.

Both LSCO and Nord-Bridge provide a range of events and activities for seniors, including arts & craft, education, writing, exercise and fitness, games, a library, gaming, social events, music, and day trips. Both have a restaurant that offers daily breakfast and lunch, special meals and catering. Both make home visits to senior members who are isolated or sick.

Lethbridge does not have an Indigenous senior centre, but the Sik-Ooh-Kotoki Friendship Centre and Opokaa’sin Early Intervention Society both offer intergenerational programming and volunteer opportunities. Seniors are reportedly well integrated in both organizations.



The Lethbridge Southern Alberta Ethnic Association (https://saea.ca/) has been in existence for approximately 40 years. Its objectives are to promote understanding and celebrate cultural diversity, to promote awareness of different cultural practices, and to act as a multicultural hub for all Canadians, immigrants and refugees. Its current benefit to Lethbridge seniors is unknown. Many Lethbridge event organizers offer senior rates or discounted tickets to concerts and events, and faith communities offer a number of fellowship and volunteer opportunities for seniors.


The majority of survey respondents strongly agreed (32%) or agreed (54%) that opportunities are available for seniors to be connected and involved with other residents living in Lethbridge.

Survey respondents did not see a high need for improvement regarding social participation. None of the areas of inquiries was perceived by 25% or more of the respondents as needing a lot of improvement.

Percentage of all respondents who saw a need for a lot or moderate improvement in domain #4: Social Participation


Availability of services so that seniors who have challenges with mobility or leaving their homes can be active.

24% 30% 23%

Venues and facilities in convenient locations where seniors can be active. 18% 32% 12%

Affordable community programs, social events, recreation activities, and attractions for seniors. 18% 29% 16%

Available opportunities for seniors to interact with residents of all ages. 16% 28% 15%

Availability of information about how seniors can be active. 13% 26% 20%

Availability of opportunities for seniors to be active. 11% 37% 13%

Twelve to 22% of all respondents did not answer the questions related to the need for improvement of social participation. The questions with the highest percentages of non-response were about availability of services for seniors with mobility challenges to be active (23%) and information about how seniors can be active (20%). This may reflect a lack of awareness and knowledge, or the fact that respondents have not yet had the need to inquire about such services.



https://saea.ca/


Focus group respondents and interviewees agreed that seniors in Lethbridge had access to a wide range of activities. “If you have a desire to go, I don’t think there are too many insurmountable obstacles. But some seniors just don’t want to go anywhere.” “At the seniors centre, I can see people who are in wheelchairs, who have multiple disabilities, things against them, and losses. But they are showing up to do things for their community, and I love that. “

Some suggested that entertainment in Lethbridge was expensive, and that senior rates were not available everywhere. Some wished there would be more entertainment, catering to the needs of seniors. We don’t get a lot of really classic stuff. “There is a lot of entertainment at the Enmax, but you have to like that stuff.“

Most seniors stated that public locations, such as the Galt Museum, and the Enmax Centre, had good access, and that they were able to use public transportation, especially “Access A Ride” to go to events, even in the evenings and on weekends.

3.7.5. Action Item

• Gather additional information on social inclusion of some senior groups, such as Indigenous seniors, recent immigrant seniors, and seniors who identify as LGBTQ2S+.

• Document existing initiatives and pilot new initiatives to address seniors’ loneliness & isolation issues.

3.8. Respect and Social Inclusion 3.8.1. Description and Areas of Assessment

Domain Description: An inclusive society encourages older people to participate more in their city’s social, civic and economic life. This, in turn, promotes active ageing.


• All citizens are treated respectfully. • Programs on how to treat others with respect and empathy are offered to children and youth. • Citizens of all ages and ability are encouraged to participate in community dialogues and conversations. • Those providing services to the public are courteous, helpful and attuned to the needs of all citizens. • Community events are accessible to all.




Lethbridge is home to a large number of cultural groups. In 2016 there were 5,285 Indigenous people living in Lethbridge, representing 6% of the population. This is an increase of 40% since 2011 (Community Social Development , 2019). The Indigenous population is younger than the non-Indigenous population. Lethbridge has also seen an increase in diversity, as more refugees began immigrating to Lethbridge. 12.6% of Lethbridge residents identify as members of a visible minority.

Lethbridge has been a member of the Coalition of Municipalities Against Racism and Discrimination (CMARD) since 2007 (Iyilade JR, 2019). CMARD brings together municipalities that want to improve their policies against racism, discrimination, exclusion and intolerance. CMARD member municipalities promote social inclusion, establish policies to eradicate all forms of racism and discrimination, and foster human rights and diversity. The Lethbridge Coalition of Inclusive Municipalities committee was established in 2007, and its work supported by an Inclusion Consultant. The Diversity and Inclusion Specialist (formally Diversity Consultant) supports the work of the committee, as well as the City of Lethbridge Human Resources department. In 2018, the CMARD committee started a process to develop a new strategic and action plan with the goal of reimagining, refreshing and remolding the CMARD model (CMARD, 2019). Two community consultations took place in April 2019. The 40 participants affirmed the work of the committee, and guided the development of a new model, a community-based network with representatives from community and public sector organizations, individuals representing the diversity within the community, and those who are passionate about creating a welcoming and inclusive community. New terms of reference, and a new coalition, at arm’s length from the City. were developed and adopted in 2019. The Lethbridge Diversity and Inclusion Alliance has a broad membership that represents cultural groups and associations, faith groups, gender and sexually diversity communities, Indigenous groups, persons with health, wellness & disability challenges, new Canadians, seniors, visible minorities, youth, women, businesses, and Funders. It reports to City Council.

The CMARD Building Bridges Community Action Plan for 2019-2022 (CMARD Committee, 2019), now working under the name of the Lethbridge Diversity and Inclusion Alliance, includes a number of actions that will foster awareness, build participation, partnership and commitment, and to create a safe community. For example, the Bonvenon initiative will work with downtown businesses and organizations to create a culture of diversity and inclusion by providing training and recognition to participating businesses. A public education campaign will inform citizens about racism and discrimination, human rights, equitable policies and practices, and research-based best practices for inclusion. Monthly coalition meetings and lunch & learn sessions will provide opportunities for community members to come together and discuss issues related to inclusion, diversity and equity in a safe space. CMARD will promote diversity and inclusion-related events, create a database of local experts, facilitators, speakers and trainers with expertise in inclusion, diversity and equality, and support organizations offering Indigenous awareness and cultural competency training. They will support youth organizations, develop a recognition program for schools and students, organizes two Welcoming



and Inclusive Community Conferences in 2020 and 2022, and develop a response model to document and respond to incidents of racism and discrimination.

The Lethbridge Elder Abuse Response Network (LEARN) is a collaboration of human services organizations that responds to and provides education, awareness and advocacy for those at risk of or already experiencing abuse, and to the community at large. The network consists of a full-time Case Manager, a part time Coordinator, a Steering Committee made up of representatives from Alberta Health Services, Lethbridge Police Service, Lethbridge Senior Citizens Organization, and the City of Lethbridge, as well as representatives from 29 human support service agencies. The LEARN Case Manager is responsible for responding to complaints or concerns of elder abuse, making contact with suspected victims, arranging a home or office visit, assessing risk and making a safety plan, assisting in determining needs and setting goals, providing emotional support, consulting with other professionals and referring to organizations and support, and following up with clients to ensure continued safety and connection to community. Case Management services are provided free of charge within the City of Lethbridge and County of Lethbridge.

The Hoarding Outreach Management & Education (HOME) Committee is a partnership between The City of Lethbridge, Alberta Health Services, Volunteer Lethbridge, the Seniors Centres, the Office of the Public Guardian/Trustee, Lethbridge Housing Authority, and others (Lethbridge Housing Authority, 2019). It provides consultation, education and intervention. Through their work, individuals who live with hording disorders have opportunities to become less isolated, to develop or restore social connections and to access the support systems they need.


Almost all respondents strongly agreed (72%) or agreed (20%) that they would like to continue to live in Lethbridge as I grow older.

The majority of respondents strongly agreed (42%) or agreed (36%) that they have friends and family available when I need help as they grow older.

Survey respondents saw a moderate need for improvement regarding respect and social inclusion. “Issues affecting seniors being considered by residents of all ages” was perceived as needing the most improvement with 25% seeing a need for a lot of improvement in that area.



Percentage of all respondents who saw a need for a lot or moderate improvement in domain #5: respect and social inclusion

A lot Moderate No Response

Issues that affect seniors being considered by residents of all ages. 25% 34% 12%

Seniors being valued by residents of all ages. 21% 36% 9%

Seniors from different backgrounds being accepted by residents of all ages. 20% 36% 10%

Seniors are being treated respectfully by residents of all ages. 15% 33% 8%

Service providers, retail clerks, and public transportation drivers being respectful to seniors. 7% 23% 23%

Eight to 23% of all respondents did not answer the questions related to the need for improvement of respect and social inclusion. This may reflect a lack of awareness or need to think about it.


All the seniors interviewed identified as Caucasian of European origin. They all agreed that those living in senior residential facilities and members of the two senior centres were almost all Caucasian. They did not know much about Indigenous seniors, or new immigrant seniors.

Most seniors agreed that overall Lethbridge seniors were respected and included. However, they knew about seniors who were isolated, or who experienced discrimination. “Seniors are sometimes seen as an inconvenience. People say that they don’t drive well, or that they are too slow in the grocery store, that type of thing. Some believe it is acceptable to devalue old people.” “ I think Lethbridge is getting better at social inclusion over time, but we are not there yet.”

3.8.5. Action Item

• Partner with Lethbridge Diversity and Inclusion Alliance (LDIA).



3.9. Civic Participation and Employment 3.9.1. Description and Areas of Assessment

Domain Description: Older people are an asset to the community, and they continue contributing to their communities after retirement. An age-friendly community provides opportunities for older people to do so, be it through voluntary or paid employment, and keeps them engaged in the political process.


• Civic participation: citizens of varying ages, abilities and backgrounds are represented on councils, boards and committees; there are volunteer options for seniors and persons with disabilities; volunteer options allow for intergenerational interactions.

• Employment policies encourage diversity in age, ability, skills and experience and offer flexible work and employee development opportunities.

• Transportation is available and accessible to older adults who wish to volunteer or remain employed and workplaces are willing and able to adapt worksites to meet the needs of older adults and those with disabilities.


Lethbridge has a diversified economy and a relatively low rate of employment at 4.8 percent. The public sector accounts for 9 of the top 10 major employers, including health care, education and government services (Community Social Development , 2019).

In its 2019-2022 Business Plan (Economic Development Lethbridge, 2019), Economic Development Lethbridge commits to align with City Council’s strategic plan and to develop and maintain “suitable economic, social, cultural, learning, environmental and political environments in which balanced growth may be realized, increasing the prosperity of the community.” The 25-member Economic Development Lethbridge Board includes members of the Indigenous, the multicultural and the senior communities.

The 2018-2027 Lethbridge Capital Improvement Program Plan (City of Lethbridge, 2019) is based on a number of evaluation criteria. Six of the 10 criteria used to evaluate community projects contribute to making Lethbridge age-friendly: community support, well-designed city, community vibrancy, social impact, health and safety improvement and environmental impact.


The survey did not include any general questions asking the extent to which Lethbridge promoted civic participation and employment for seniors. Instead, respondents were asked to comment on the extent to which improvement was needed in each of the areas of assessment.



Survey respondents saw a moderate need for improvement regarding civic participation and employment. No area of inquiry was perceived by 25% or more of the respondents as needing a lot of improvement.

Percentage of all respondents who saw a need for a lot or moderate improvement in domain #6: civic participation


Available opportunities for seniors to be employed in the workforce. 20% 28% 25%

Flexible workplaces to accommodate seniors as employees. 20% 23% 31%

Available opportunities for seniors to participate and engage in civic and government-related issues. 11% 22% 21%

Available opportunities for seniors to volunteer in the community. 6% 18% 10%

Ten to 31% of all respondents did not answer the questions related to the need for improvement of civic participation and employment.


All respondents knew that both seniors’ centres offer peer support and volunteer opportunities.

Many seniors were volunteering. One was involved with several committees and boards; one taught sewing to persons with disabilities; one took other seniors shopping. “It is easy to find volunteer opportunities at the senior centres, or through Volunteer Lethbridge. It is too bad that if you volunteer, you are asked over and over because they know you.” “People have great respect for us when we volunteer.”

Some continued in paid employment long after their official retirement. “I was a doorman at Wal-Mart for five years. I quit when I was 85. It was fantastic. It got me mixing with people instead of just sitting in my house. It was not difficult to get the job.”

3.9.5. Action Item

• Host a yearly Age-Friendly Lethbridge Forum

3.10. Communication and Information 3.10.1. Description and Areas of Assessment

Domain Description: Staying connected with events, news and activities with timely, accessible and practical information is a key part of active ageing, especially with the trend of information overload in urbanized cities. Technology can be employed to spread information quickly, but can



also play a role in social exclusion. Cities must provide access to information to seniors in an accessible format, and bear in mind the wide range of needs and resources older people have.


• Widespread communication about events and programs, including to citizens who may be socially isolated. • Communication is accessible to all (such as printed in large letters, available in alternate format); literacy programs are available, telephone

services provide an option to speak with a real person, and access to computers and the internet is available at a local centre such as a public library).


The City of Lethbridge recently introduced the Lethbridge 311 online and telephone portal (https://311.lethbridge.ca/en-US/) where residents can get information and submit service requests in one, easy-to-access location.

Community Links (www.communitylinks.ca) is the information and referral source of community, health, social and government services and programs in southern Alberta. Community LINKS provides: a one stop resource to connect people to services and programs, an accredited Information and Referral Specialist, a website designed to give the most up-to-date information about services in the region, a monthly events calendar and a Lethbridge Housing Registry. A printed "Getting Connected Guide" helping individuals in need of support and information that is published several times per year and is available electronically through the Community LINKS Service Directory. Community Links is a member of Age Friendly Lethbridge. The booth at the downtown Lethbridge Library has existed since 2016, but relatively few seniors report stopping to ask for information.

The monthly LSCO Times Publication and the Nord-Bridge newsletter are widely available in the community and offer information about events and programs in the community.

Both LSCO and Nord-Bridge seniors’ centres have social workers funded through FCSS Lethbridge, responsible to provide information, navigation support, and short-term case management to seniors asking for help with access to services and support.


The majority of respondents agreed (45%) or strongly agreed (21%) that they considered themselves informed about how to access programs and services that are available to seniors in Lethbridge.



https://311.lethbridge.ca/en-US/

http://www.communitylinks.ca/

Survey respondents saw a moderate need for improvement regarding communication and information. No area of inquiry was perceived by 25% or more of the respondents as needing a lot of improvement.

Percentage of all respondents who saw a need for a lot or moderate improvement in domain #7: communication and information


Available information to help seniors with health care needs. 23% 15% 15%

Available information to help seniors report concerns about facilities, programs and services. 20% 24% 28%

Available information about senior’s facilities, programs, and services. 16% 29% 14%

Available translation or interpreter services to help seniors whose first language is not English use community facilities, programs and service.

15% 16% 54%

Publicly accessible computers and Internet access for seniors. 15% 27% 27%

Information about programs and services located in places where seniors go to or gather. 11% 22% 28%

Fourteen to 54% of all respondents did not answer the questions related to communication and information. In particular, 54% did not answer the question related to translation and interpretation, 28% did not answer the question regarding facilities, programs and services, and 28% did not answer the question regarding location of information.


Service providers agreed that Age Friendly Lethbridge provided a valuable service in the community. The committee provides a venue for sharing information and resources, and for working on issues together. “Some things, we need to do as a community rather than just an agency.” A recent example is how several people got together to research how to best help seniors who can’t identify a next of kin. However, respondents believed that more sectors should be represented. “We need more people in health care and people with lived experience.” Some would like the committee to be more than a networking group, to have a stronger voice, and to take on some projects.

Focus group participants and interviewees agreed that seniors have insufficient knowledge about available services and supports. “There are many people who are not getting the support they need because they are isolated or because they don’t know about what is available.” “I don’t know how many times somebody ends up at Nord-bridge and comments that they didn’t even know that Nord-Bridge Seniors Centre existed or did not know that they could get help here.” “You know, I lived (in this residence) for almost three years before I knew we had a community service worker.”



One person felt that professionals could be intimidating. “The doctor tells me I have to go to Calgary, then they tell me to sign papers. They tell me these things in Greek and Latin and I don’t understand. You have to put a lot of faith in them!”

Several respondents believed that certain seniors may be too proud to ask for help. “In Southern Alberta you do your own, you don’t ask for help. And if something happens, you suck it up.” Seniors have a great sense of pride, and they are going to try to handle things themselves. We don’t talk to people about our problems.”

Most seniors who participated in the focus groups were knowledgeable about the professional and peer navigation services offered at both seniors centres, and in their residences. “I get information from other residents. If they don’t know, they will help me find the information. The manager and the assistant manager at the Lodge also help us. “If I can’t figure it out by myself, I go to a counselor/our community service worker.” At the Lodge, we have a nurse who comes in the building. She is in charge of homecare. And she goes out of her way to do little things for us. “ Some seniors had looked for information in the yellow pages, searched websites, or had called 311. “I have used 311. I was looking for information on Henderson Pool. They put me through to the manager of the swimming pools, and they provided the information I needed after a few days.”

Many seniors would like to see more avenues for seniors to access information and help. Interestingly, only one senior knew that Community Links was a source of information and support. Most of them did not know about Community Links, and those who had seen the booth at the Library avoided going there. “I assumed that it was for those with ’mental health issues’. When I asked them what they did, they just mentioned mental health.” (It is possible that the mention of mental health referred to the fact that Community Link is a program of Canadian Mental Health Association.)

Seniors spoke about how difficult it was for them to use automated phone systems. They find it difficult to understand the menus and voice-activated commands, and the long wait-time on the phone is difficult to handle. “In the old days you could speak to somebody on the phone! When you listen to the music and hear “We appreciate your call. Please stay on the line” ten times, you hang up. We need human contact.” “I would find it very beneficial if there was one phone number to call to receive service, instead of being tossed from one person to the next.” “If you have a complaint to make, you should be able to talk to the person you want, not where they refer you to.”

Seniors also complained about the increase in computer-based services, including the public transit schedules, the “Access A Ride” bookings, and home delivery for groceries. Not all seniors have access to the technology or fully understand it. One service provider shared that some of the seniors asking for help are illiterate. They may have coped with illiteracy for their whole life but going through the paperwork during retirement is really hard for them. For example, in order to access Alberta Seniors’ Benefits, you have to complete an application form.



3.10.5. Action Item

• Develop an information strategy specific to services for seniors. • Share consistent and accurate messages about Age Friendly Lethbridge and its member agencies across Lethbridge agencies. • Provide input to City of Lethbridge strategies from an age-friendly lens.

3.11. Community Support and Health Services 3.11.1. Description and Areas of Assessment

Domain Description: Accessible and affordable community and health services are crucial in keeping seniors healthy, independent and active. This involves an appropriate supply of aged care services conveniently located close to where older people live, with trained health and social workers to provide these services.


• An adequate range of affordable and accessible home health and support services available including meal options, delivery services or escorted shopping services.

• Facilities such as health, social services, and housing options are conveniently located and accessible. • Citizens, including caregivers, are well informed about services they are eligible for.


Lethbridge participates in the Family and Community Support Services (FCSS) program of the Government of Alberta which provides funding on an 80%/20% cost-shared basis with municipalities and towns (Schissel, 2012). The program funds community-driven, preventative social initiatives that enhance the wellbeing of individuals, families and the community. FCSS invests in prevention, early intervention and community development, and increases the quality of life for Lethbridge citizens, including youth, families and seniors. In 2019, FCSS provides funding for 14 different programs, including the two seniors’ centres.

The Lethbridge Community Wellbeing Safety Strategy Project recognized four strategic priorities: (1) systems planning & integration, (2) safe and resilient communities, (3) basis needs, and (4) social inclusion (Community Social Development, 2019). Addressing the four priorities will contribute to ensuring that community supports are available and coordinated, that individuals and communities are safe and thrive, that basis needs are adequate and accessible, and that citizens are engaged in community and have a sense of belonging.



Alberta Health Services South Zone is responsible for coordinating Home Care services in Lethbridge and area. They provide support for people with medical needs, including daily living activities to support aging in home. Services include nursing, personal care, respite, palliative care, wound care, self-managed care and living options assessments. Services are provided by contracted non-profit agencies.

The geriatric social worker at Nord-Bridge Seniors’ Centre facilitates the COMPASS for Caregivers support group three times a year for a fee. COMPASS for Caregivers is a supportive 9-module workshop facilitated by someone who understands how difficult caregiving can be. COMPASS encourages caregivers to care for themselves, teaches about self-care, and provides navigation information and strategies. The group meets two hours a week for eight weeks, takes a break for six weeks, then meets for a final session. She also facilitates a Grief Recovery eight-week program. There are costs to both programs, $150 for COMPASS for Caregivers and $20 for the Grief Recovery program.

Several organizations offer peer- or caregiver-support to individuals who provide unpaid support, care and assistance to seniors and individuals with long-term illnesses or disabilities.


The majority of respondents strongly agreed (34%) or agreed (52%) that Lethbridge has the facilities, programs and services needed to support healthy lifestyles among seniors.

Two thirds of all respondents strongly agreed (20%) or agreed (48%) that Lethbridge is an affordable place for seniors.

Two thirds of all respondents strongly agreed (29%) or agreed (39%) that they are comfortable that they will have sufficient funds to pay for their daily living as they grow older.

Just over half of all respondents strongly agreed (33%) or agreed (21%) that in the past 12 months, they have been involved in accessing senior programs and services in Lethbridge, either for themselves or on behalf of a senior.

Twenty five percent or more of all respondents indicated that affordability of dental care (48%), and affordability of other health services (36%) were in need of a lot of improvement.



Percentage of all respondents who saw a need for a lot or moderate improvement in domain #8: Community Supports and Health Services


Affordability of dental care for seniors 48% 20% 19%

Affordability of other health services such as physical, vision, and hearing for seniors. 36% 30% 13%

Availability of family or general practitioner doctors for seniors to access. 24% 31% 10%

Availability of respite services for unpaid caregivers who take care of seniors. 23% 20% 42%

Services and counselling are available to help seniors with filling out or completing forms, paperwork, taxes, etc.

19% 23% 30%

Availability of home health, personal care and support services for seniors to access. 19% 23% 18%

Availability of programs and services that inform or assist seniors about maintaining their health. 15% 28% 17%

Ten to 42% of all respondents did not answer the questions related to community support and health services. In particular, 42% did not answer the question related to respite services, and 30% did not answer the question related to services to help seniors with filling out or completing paperwork.


Respondents were all aware that the Government of Alberta provides premium free Alberta Blue Cross Coverage for health services not covered by the Alberta Health Care Insurance Plan for all senior Albertans, that dental and optical coverage is available for allowable procedures to low-income seniors based on established program thresholds, and that seniors have to cover a portion of the costs of medication and of some procedures.

All seniors agreed that finding a family doctor in Lethbridge was not an issue in 2019, but that it was more difficult several years ago. Some specialized services are only available in Calgary. They lamented that some services were not covered by Alberta Health care. “Massage is what keeps me walking. I go to Lethbridge College for massages, because you don’t get reimbursed for that. At the College, it is $30.00 an hour, and that’s probably the cheapest you get.”

Seniors complained that only eligible dental procedures were covered. You have limited choices on how you can spend the funds allocated for dental work. “You get a new denture every five years. But if you want that specialized dental implant, it’ not paid for.” One professional believes



that “many seniors have bad teeth, because preventative services were not offered when they were children, youth and adults to the same extent as now”, and that dental coverage should be extended to more seniors.

Almost all respondents experienced difficulty in understanding and applying for additional benefits offered through Alberta Seniors Benefits and Service Canada. The social workers and other professionals responsible for systems navigation in seniors centres and seniors residences provide a valuable service in helping seniors understand what they are eligible for, which can result in accessing additional benefits. “The biggest hurdle that people face is how long it takes to process applications, getting the information together, getting the right paperwork. Some people don’t have birth certificates, for example.” Having to pay upfront for eligible expenses is an additional challenge. “In addition to giving them the information, we can also encourage them to join a seniors centre. And pull them out of social isolation.”

Many discussed the unique challenges of caregivers. “Caregivers are often part of the sandwich generation. They work full-time, have children on their own, and care for their parents as well. Other caregivers are seniors themselves. And they get burned out, because they don’t have the resources or access to respite to take care of themselves.”

Caregivers need more access to information on services available for themselves and the persons they care for. They complained about the struggles in getting respite care. “When you have respite, there is no consistency in who provides the respite. It could be a different person every respite shift.” Caregivers often feel uncomfortable with that and eventually give up. If caregivers don’t get adequate help, their own health tends to decline. Caregivers who had taken the COMPASS course found it very useful and would recommend it to others.

Additional services, such as housecleaning or snow removal are available at a reduced cost for eligible seniors with lower income, though they may still experience a waitlist. Unfortunately, those who are not eligible often feel they don’t have enough resources to pay for the services at a market rate.

Some seniors are financially just “getting by”. “No one should have to trade off enough good food for health-related support, or be worried every day that some chance disruption will fracture a tenuous financial balance.” These seniors need knowledge and better informed support. There are seniors who fall through the cracks. One service provider shared the following story. “I worked with a lady who is 66 years old, has been in Canada for nine years, and does not speak English. She has been sleeping on the floor, because she cannot afford a bed. She has been working in a kitchen as a dishwasher, was fired because of depression, and so has no money at all. Her CPP is $51 per month, and that’s it. She has been in Canada for less than 10 years, so does not quality for OAS yet.”



3.11.5. Action Item

• Increase availability of systems navigation for seniors. • Increase caregiver support options.



4. Age Friendly Lethbridge Action Plan 4.1. Domain # 1: Outdoor Spaces & Buildings

Age-Friendly Domain: Outdoor Spaces & Buildings

Domain Description: The external environment has a major impact on the mobility, independence and quality of life of older people as they go about their daily lives. A clean city with well-maintained recreational areas, ample rest areas, well-developed and safe pedestrian and building infrastructure, and a secure environment provides an ideal environment for seniors to age-in-place.

Related strategies: Lethbridge Capital Improvement Plan; Lethbridge Mobility Accessibility Plan

Action Description Responsibility Timeline Costs & Other Resources

Outputs, Outcomes & Indicators

1. Develop a volunteer snow removal program

Age Friendly Lethbridge is proposing a partnership with Volunteer Lethbridge, where Snow Angel volunteers would assist with snow removal on sidewalks.

• Develop guidelines around the program: for example, volunteers may only clear a pathway between the door and the sidewalk, as opposed to clean the whole driveway.

• Investigate greater involvement by City of Lethbridge staff. Draft eligibility criteria for the program for free snow removal from City Sidewalks (see City of Toronto application form).

• Develop orientation, training resources (safety, confidentiality…) and screening protocol for Snow Angel volunteers.

• Seniors who need help with their snow would contact either one of the Senior Centres or Volunteer Lethbridge who would then arrange for Volunteer Lethbridge to assign a screened volunteer.

Age Friendly Lethbridge

Senior-serving agencies

Volunteer Lethbridge

City of Lethbridge Communications

October 2020;

Snow months of every year

Volunteer Lethbridge: $25,000 contract

Communications: $0

Outcome: Reduced barriers for seniors

Indicators: Number of Snow Angel volunteers and seniors accessing the service.



Age-Friendly Domain: Outdoor Spaces & Buildings

Domain Description: The external environment has a major impact on the mobility, independence and quality of life of older people as they go about their daily lives. A clean city with well-maintained recreational areas, ample rest areas, well-developed and safe pedestrian and building infrastructure, and a secure environment provides an ideal environment for seniors to age-in-place.

Related strategies: Lethbridge Capital Improvement Plan; Lethbridge Mobility Accessibility Plan



The City of Lethbridge Communication Department also has a mandate to inform all residents about the importance of snow removal, and best practices for homeowners, etc.

2. Document barriers faced by seniors, identify burning issues, and collectively address or share the issues with relevant City Departments.

Age Friendly Lethbridge is the collective voice of senior-serving agencies. They are in an ideal position to identify, document and address issues faced by seniors.

• Add a standing agenda to Age Friendly Lethbridge meetings to document and discuss issues.

• Formalize a process to collect information and communicate issues to relevant City Departments, City Council or Community Social Development at least on an annual basis.

• Insert a regular column in LSCO and NB newsletters about age-friendly barriers and solutions.


Immediately and ongoing

$0.00 Outcome: Increased knowledge and awareness about age-friendly barriers in Lethbridge.

Indicator: Number and types of issues documented; number of communications with City of Lethbridge and with public; number and efficacy of solutions created.



4.2. Domain# 2: Transportation Age-Friendly Domain: Transportation

Domain Description: Accessible and affordable public transport is key to ensuring a city’s senior population is able to age actively and remain engaged with their community, with access to health and social facilities. Driving conditions and parking facilities in a city should also keep older drivers in mind.

Related strategy: Lethbridge Transit Master Plan; Mobility Accessibility Plan



3. Advocate for improved usability of Access a Ride busses and public transit.

The Access A Ride bus program is a valuable and well-used service in our community. Seniors are concerned about the scarcity of same day and morning/afternoon peak hour booking availability, long-wait times for return trips, and the online-booking mechanism.

City of Lethbridge commissioned a municipal fiscal and operational performance review in 2019. The report includes a number of recommendations regarding Lethbridge Transit.

• Evaluate the implementation of the Lethbridge Transit and Access A Ride changes .

• Advocate for seniors as required.


Lethbridge Transit

City Council and Administration

2020 Analysis: None Potential massaging of service: unknown

Outcome: Accessible public transportation

Indicators: Number of rides; satisfaction with the service.



4.3. Domain# 3: Housing Age-Friendly Domain: Housing

Domain Description: Housing conditions are often linked to the quality of life.. Appropriate housing design and its proximity to community and social services allow older residents to live comfortably and safely, while housing affordability provides peace of mind.

Related strategies: Lethbridge Community Wellbeing and Safety Strategy; Lethbridge Municipal Housing Strategy



4. Advocate for senior housing options.

Read and analyze the Municipal Housing Strategy. Respond accordingly.

Age Friendly Lethbridge is in the position to advocate for housing options on behalf of seniors with all levels of government.

• Document and share stories about seniors who struggle with housing options

• Respond to the Lethbridge Municipal Housing Strategy and monitor progress towards implementation of the Strategy.

• Write letters on behalf of Age Friendly Lethbridge members regarding housing policies

• Meet with all levels of government, regarding the need for senior housing

Age Friendly Lethbridge and member agencies

Begin 2020 and on-going

None Outcome: A greater range of affordable and accessible housing options for Lethbridge seniors.

Indicator: Housing success stories from Lethbridge seniors.

Reduced number of seniors experiencing housing instability, inappropriate housing, or homelessness.

5. Share information about housing options and subsidies.

Age Friendly Lethbridge member agencies will continue documenting (asset-mapping), updating and providing information to seniors and professionals regarding housing options and subsidies available to seniors to help them age in place.

Age Friendly Lethbridge Member Agencies

Beginning 2020 and on-going

None



4.4. Domain # 4: Social Participation Age-Friendly Domain: Social Participation

Domain Description: Participating in leisure, social, cultural and spiritual activities in the community fosters seniors’ continued integration with society and helps them stay engaged and informed. Seniors’ participation in such activities, however, is affected by access to transport and facilities, their awareness of such activities and their affordability.

Related strategies: Community Wellbeing and Safety Strategy Master Plan; CMARD Building Bridges Community Action Plan



6. Gather additional information on social inclusion of some senior groups, such as Indigenous seniors, recent immigrant seniors, and seniors who identify as LGBTQ2S+.

Age Friendly Lethbridge consulted with a number of seniors as part of telephone survey and community consultation. However, there is a need to learn more about social isolation of seniors in Lethbridge, risks and protective factors, and promising practices to support the wellbeing of several groups of seniors living in Lethbridge, including but not limited to the following: Indigenous seniors, recent immigrant seniors, and seniors who identify as LGBTQ2S+. The knowledge will be used to create strategies to better serve those seniors.

A number of students are associated with Age Friendly Lethbridge and/or member agencies every year as practicum students or interns. Other students are doing applied studies through the University of Lethbridge under the guidance of Faculty members who sit on the Age Friendly Lethbridge research Committee.

Age Friendly will develop a list of topics needing additional research and have them available for students looking for a research topic. Ideally, students would have an existing affiliation with the groups of seniors they plan to engage with.

Age Friendly Lethbridge committee, Senior-serving agencies

September 2020 and on-going.

4 Focus Groups: $600 (refreshments and facilitation).

Outcome: Increased knowledge about seniors’ needs and best practices.

Indicator: Completed student-led research projects.



Age-Friendly Domain: Social Participation

Domain Description: Participating in leisure, social, cultural and spiritual activities in the community fosters seniors’ continued integration with society and helps them stay engaged and informed. Seniors’ participation in such activities, however, is affected by access to transport and facilities, their awareness of such activities and their affordability.

Related strategies: Community Wellbeing and Safety Strategy Master Plan; CMARD Building Bridges Community Action Plan



7. Document existing initiatives and pilot new initiatives to address seniors’ loneliness & isolation issues.

Low income seniors, in particular, are experiencing great loneliness, particularly when mobility issues are involved.

“Senior Center without Walls” – is an example of an initiative offering regular activities, opportunities for conversations with other older adults, and support groups all performed over the phone to create a sense of connectivity for those confined to their homes.

Age Friendly Lethbridge will explore opportunities to expand:

• Intergenerational programming, including programs between post-secondary students and seniors.

• Matching seniors and post-secondary students in living situations, which addresses loneliness as well as financial stresses for both populations.

• Continuing phone calls and visits from members of each seniors’ centre to homebound seniors.


Some initiatives currently underway.

An assessment in 2020.

Programming: .25 FTE – approximately $25,000

Outcome: Increased knowledge about current initiatives. New initiatives piloted.

Indicator: Completion of assessment.



4.5. Domains # 5: Respect and Social Inclusion Age-Friendly Domain: Respect and Social Inclusion

Domain Description: An inclusive society encourages older people to participate in their city’s social, civic and economic life. This, in turn, promotes active ageing.

Related strategies: Community Wellbeing and Safety Strategy Master Plan; CMARD Building Bridges Community Action Plan (now LDIA)



8. Partner with Lethbridge Diversity and Inclusion Alliance (LDIA)

The mission of LDIA is: “shaping a welcoming, inclusive and safe Lethbridge for our diverse community through education, advocacy and collaboration to build strength to combat racism and discrimination.”

LDIA has three areas of focus:

• Foster awareness • Build participation, partnerships and commitments • Create a safe community.

Members of the alliance include a number of agencies and groups, inclusive and reflective of the diversity of the community. Seniors and supporting agencies are among the proposed members.

LDIA is in a position to strengthen and support Age Friendly Lethbridge initiatives. It will be important for both groups to share information and consider working together on some of their respective initiatives.


LDIA

Immediately and on-going

None Outcome: Strengthened partnership to address racism and discrimination.

Indicator: Number of joint projects and initiatives.



4.6. Domain # 6: Civic Participation and Employment Age-Friendly Domain: Civic Participation and Employment

Domain Description: Older people are an asset to the community, and they continue contributing to their communities after retirement. An age-friendly city and community provides ample opportunities for older people to do so, be it through voluntary or paid employment, and keeps them engaged in the political process.

Related Strategy: Community Social Wellbeing Safety Strategy



9. Host a yearly Age-Friendly Forum

In order to remain an age-friendly community, it is important for Age Friendly Lethbridge to engage with the community on a regular basis.

A yearly forum will allow Age Friendly Lethbridge to engage with about current senior issues, to showcase Age Friendly Lethbridge, and to facilitate conversations with stakeholders.

This would also be an opportunity for the City to showcase how municipal strategies contribute to Age Friendly Lethbridge, and to promote HelpSeeker and Lethbridge 311.


Senior-serving agencies

2020 and annually.

Forum: $5000 annually

Outcome: Age Friendly Lethbridge plan informed by community at large.

Indicator: Number and diversity of participants in annual forum.



4.7. Domain # 7: Communication and Information Age-Friendly Domain: Communication and Information

Domain Description: Staying connected with events, news and activities with timely, accessible and practical information is a key part of active ageing.. Technology can be utilized to spread information quickly, but also plays a role in social exclusion. Cities must provide access to information to seniors in an accessible format, and consider the wide range of needs and resources older people have.

Related Initiative: Lethbridge 311, HelpSeeker

Action Description Responsibility Timeline Costs & Other

Resources


10. Develop an information strategy specific to services for seniors.

Community Links, currently operated by the Canadian Mental Health Association (CMHA), coordinates information about community supports and services. The information is available in print, on-line, and through in-person contacts with social workers at the Community Links desk at the downtown Lethbridge Public Library. However, professionals, caregivers and seniors still find it difficult to find the right information when it is needed.

In order to address the need for timely and accurate information regarding senior services, the strategy may include the following:

• Recommend improved signage at the downtown Lethbridge Public Library regarding the Community Links desk and its purpose and remove reference to Community Mental Health Association which may be misleading to customers).

• In order to improve the comfort level of customers with Community Links, consider having senior


Senior serving-agencies

Agency contracted to manage Community Links

April 2020 and on-going.

$2000 signage

Outcome: Improved access to information for seniors and professionals working with seniors

Indicators:

• Number and types of resources developed/updated

• Increase in the number of seniors and professionals accessing the information and resources.



Age-Friendly Domain: Communication and Information




Resources


volunteers at the Community Links desk, working side-by-side with the social workers.

• Use data on Community Links outputs (users’ demographic, types of information requested…) to inform the services provided.

• Use existing technology (Community Links website and HelpSeeker App) to update and improve web-based versions of senior-specific resources and services.

• Share program information via HelpSeeker. • Share information with professionals about where

to get information about senior-specific resources and subsidies.

• Collect and disseminate information for seniors about free or subsidized event tickets, training, volunteer and employment opportunities, etc.

• In partnership with Community Links, explore adding location of toilets/bathrooms available to the public on HelpSeeker (see Bedminster Toilet Map: https://www.ageing-better.org.uk/sites/default/files/2018-11/bedminster-toilet-map.pdf)



https://www.ageing-better.org.uk/sites/default/files/2018-11/bedminster-toilet-map.pdf







Resources


11. Share consistent and accurate messages about Age Friendly Lethbridge and its member agencies across Lethbridge agencies.

Age Friendly Lethbridge provides an opportunity for participating agencies to collaborate, cooperate, and partner towards integration between health, social services, housing and community services.

While Lethbridge has printed information about services for seniors (such as the senior centres’ newsletters, or Lethbridge Herald health directory published in partnership with Alberta Health Services), there is currently no printed directory of services that are specific to seniors.

AFL members will develop, share, and update detailed information about services and support with each other in an electronic format, so that messages and information are consistent across agencies, and can be printed off if needed.

Add a page of resources in the Lethbridge Senior’s Safety Calendar.

Age Friendly Lethbridge participating agencies

July 2020 and on-going.

Printing $1500 annually

Output: Senior-specific card/brochure directory developed.

Indicator: Number of cards/brochures printed and distributed.







Resources


12. Provide input in implementation of City of Lethbridge strategies from an age-friendly lens.

Age Friendly Lethbridge is the collective voice of senior-serving agencies. They are in an ideal position to provide input to developing strategies, and provide recommendations or feedback around the implementation of strategies, from an age-friendly lens.


Immediately and on-going

None Output: Number of strategies Age Friendly Lethbridge reviewed and provided feedback.

Outcomes for seniors improve



4.8. Domain # 8: Community Support & Health Services Age-Friendly Domain: Community Support & Health Services

Domain Description: Accessible and affordable community and health services are crucial in keeping seniors healthy, independent and active. This involves an appropriate supply of aged care services conveniently located close to where older people live, with trained health and social workers to provide these services.

Related strategy: Lethbridge Community Wellbeing and Safety Strategy



13. Increase availability of systems navigation for seniors.

The Age Friendly Lethbridge Community Plan highlights the importance of systems navigators to help seniors and caregivers learn about, as well as facilitate access to the supports and services available to them.

Age Friendly Lethbridge will advocate for an increased number of systems navigators in Lethbridge, in particular for seniors needing services.

Contribute where necessary to the enhancement of coordinated senior-serving systems.

Monitor the work done in other jurisdictions, adopting best practices.

Age Friendly Lethbridge & senior service providers

October 2020 and ongoing.

HR and program costs if new positions are created, currently unknown.

Outcome: Improved access to senior services and supports.

Indicator: Number of seniors and caregivers accessing navigation services.

14. Increase caregiver support options.

Age Friendly Lethbridge sees a need to expand and strengthen caregiver support, with opportunities for peer and professional support, and closely linked with navigation services for caregivers.

AFL will develop a localized reference guide to caregiver support.

AFL will analyse service gaps, including respite services.

Senior serving agencies

Community Social Development

2021 and on-going.

HR and program costs if new positions are created.

Outcome: Caregivers’ improved wellbeing.

Indicator: Increased number of caregivers accessing peer and professional support.



4.9. Overarching Actions Overarching Actions



15. Review and update Age Friendly Lethbridge Terms of Reference.

The purpose of Age Friendly Lethbridge is to support an age-friendly community. Age Friendly Lethbridge will provide a dynamic process for stakeholders to come together to create a preferred future for our older adult population within the community of Lethbridge.

The Age Friendly Lethbridge Terms of Reference were last updated in January 2016. There is a need to review and update the terms of reference in light of the Age Friendly Action Plan.


March 2020 and on-going.

None Outcome: Age Friendly Lethbridge updated mandate.

Indicator: Implementation of Age Friendly Lethbridge Action Plan.

16. Create outcome measurement plans for each initiative, based on desired outputs.

Each initiative should consider specific outcome measurement plans in order to effectively evaluate.


On-going None Outcome: Outcome measurement plan developed and implemented.

Indicator: Outcome measurement plan. Minutes reflect review of actions based on the plan.

17. Pass a resolution to formalize

Passing a Council resolution to formalize Lethbridge’s commitment to becoming an age-friendly community could have positive impacts


February 2020 None A City of Lethbridge commitment to be an



Overarching Actions



Lethbridge’s commitment to be an age-friendly community.

on the implementation of the action plan, and will allow us to gain formal recognition from the Provincial and Federal Government, and the World Health Organization (WHO).

The Alberta Government Age-Friendly website (Government of Alberta, 2019) provides a sample that could be used to draft a resolution for the City of Lethbridge.

City Council Age-Friendly Community.

18. Apply for the Age-Friendly Alberta Recognition.

Alberta Seniors and Housing is managing the Age-Friendly Alberta Recognition Program. In order to apply for the Age-Friendly Alberta Recognition Award, Age Friendly Lethbridge needs to complete an application form available on the Alberta website, provide the required supporting materials: committee terms of reference, Council resolution, needs assessment, and action plans.


City Council

April 2020 None A City of Lethbridge commitment to be an Age-Friendly Community.



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Alberta Health. (2012). Building Age-Friendly Communities - A Guide for Local Action. Edmonton.

Alberta Health. (2012). Building Age-Friendly Communities: Creating an Age-Friendly Business in Alberta. Edmonton: Government of Alberta.

Alberta Seniors and Housing . (2020, 01 20). Overview - Age Friendly Recognition Award. Retrieved from Age Friendly Alberta Recognition Award: https://www.alberta.ca/age-friendly-alberta-recognition-award.aspx

Bibby, R. (2012). A New Day - the Resilience & Restructuring of Religion in Canada. Lethbridge : Project Canada Books .

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City of Lethbridge. (2010). Lethbridge Census - 2010 Census Results . City of Lethbridge.

City of Lethbridge. (2013). Lethbridge Census - 2013 Census Results . City of Lethbridge.

City of Lethbridge. (2016). Lethbridge Census Online - 2016 Census Results. City of Lethbridge.

City of Lethbridge. (2017). Council Strategic Plan 2017-2021. Lethbridge.

City of Lethbridge. (2019). 2018-2027 Capital Improvement Program . Lethbridge .

City of Lethbridge. (2019). 2019 Census Results . Lethbridge: City of Lethbridge.

City of Lethbridge. (2019). 2019 Downtown Clean & Safe Strategy. Lethbridge, Alberta.

City of Lethbridge. (2019, 10 10). Census. Retrieved from City of Lethbridge: https://www.lethbridge.ca/City-Government/Census/Pages/default.aspx

CMARD. (2019). Coalition for an Inclusive Lethbridge - Terms of Reference. Lethbridge.



CMARD Committee. (2019). Building Bridges Community Action Plan 2019-2022. Lethbridge: City of Lethbridge .

Community Social Development . (2019). Lethbridge Community Wellbeing Needs Assessment Report . City of Lethbridge .

Community Social Development. (2019). Lethbridge Community Wellbeing Strategic Plan: Towards Collective Impact. Lethbridge: City of Lethbridge.

Economic Development Lethbridge . (2015). Lethbridge Community Outlook 2015-2022. Lethbridge : City of Lethbridge .

Economic Development Lethbridge. (2019). 2019-2022 Business Plan: Brighter Together. Lethbridge: Lethbridge Brighter Together - Choselethbridge.ca.

Employment and Social Development Canada. (2018). Social isolation of seniors - a focus on Indigenous seniors in Canada. Government of Canada

Employment and Social Development Canada. (2018). Social Isolation of Seniors - A Focus on Indigenous Seniors in Canada. Government of Canada.

Employment and Social Development Canada. (2018). Social isolation of seniors - a focus on LGBTQ seniors in Canada. Government of Canada .

Employment and Social Development Canada. (2018). Social Isolation of Seniors - A Focus on LGBTQ Seniors in Canada. Government of Canada.

Employment and Social Development Canada. (2018). Social isolation of seniors - a focus on new immgrant and refugee seniors in Canada. Government of Canada.

Employment and Social Development Canada. (2018). Socila Isolation of Seniors - A Focus on New Immigrant and Refugee Seniors in Canada. Government of Canada.

Federal/Provincial/Territorial Ministers Responsible for Seniors . (2017). Social Isolation of Seniors, Volume 1, Understanding the Issues and Finding Solutions. Government of Canada: Government of Canada .

Federal/Provincial/Territorial Ministers Responsible for Seniors. (2007). Age-Friendly Rural and Remote Communities: A Guide. Government of Canada.

Government of Alberta. (2010). Aging Population Policy Framework . Edmonton.

Government of Alberta. (2019). Age-friendly Alberta Recognition Award. Retrieved from Supports for Seniors : https://www.alberta.ca/age-friendly-alberta-recognition-award.aspx



Government of Alberta. (2019). Age-friendly communities. Retrieved from Age-friendly communities : https://www.alberta.ca/age-friendly-communities.aspx

Government of Canada. (2016, 3 29). Age Friendly Communities . Retrieved from Aging and Seniors: https://www.canada.ca/en/public-health/services/health-promotion/aging-seniors/friendly-communities.html

HarGroup Management Consultants. (2018). Age Friendly Research - A survey of Lethbridge Residents. Lethbridge, Alberta: Age Friendly Lethbridge

Iyilade JR, V. &. (2019, 5 24). Restructuring the Lethbridge Coalition of Municipalities Against Racism and Discrimination (CMARD) Committee. Presentation to Community Social Development Committee. Lethbridge, Alberta , Canada.

KPMG. (2019). City of Lethbridge Fiscal and Operational Performance Review . Lethbridge : KPMG.

Lethbridge Housing Authority. (2019, 11 30). Hoarding Outreach Management & Education. Retrieved from Lethbridge Housing: https://lethbridgehousing.ca/LHA/hoarding

O2 Planning + Design Inc. (2017). Lethbridge River Valley Parks Master Plan. Lethbridge : City of Lethbridge.

Parson, R. &. (2019). Community Led Drug Strategy. Lethbridge : City of Lethbridge.

Russel, E., Skinner, M., & Fowler, K. (2019). Emergent Challenges and Opportunities to Sustaining Age-friendly Initiatives: Qualitative Findings from a Canadian Age-friendly FUnding Program. Journal of Aging & Social Policy.

Schissel, C. &. (2012). A New Investment Framework & Priorities for FCSS Lethbridge. Lethbridge, Alberta: City of Lethbridge.

SHS Consulting . (2019). Municipal Housing Strategy 2019-2025 - Lethbridge Municipal Housing Strategy. Lethbridge, Alberta: City of Lethbridge .

SHS Consulting. (2019). Municipal Housing Strategy 2019-2025 - Lethbridge Housing Needs Assessment . Lethbridge, Alberta: City of Lethbridge.

Stantec. (2017). Lethbridge Transit Master Plan. Lethbridge: City of Lethbridge .

Stantec Consulting Ltd. & Alta Planing + Design. (2017). City of Lethbridge Cycling Master Plan. Lethbridge.

The City of Red Deer. (2019). Municipal Census Report 2019. Red Deer: The City of Red Deer.

Urban Futures. (2014). Population & Housing Projects for the City of Lethbridge. Lethbridge, Alberta : City of Lethbridge .



Vibrant Lethbridge. (2015). Understanding the Impacts and Finding Community Solutions to Poverty in Lethbrige. Lethbridge, Alberta: Community and Social Development, City of Lethbrige .

World Health Organization. (2007). Checklist of Essential Features of Age-friendly Cities . Retrieved from Ageing: https://www.who.int/ageing/publications/Age_friendly_cities_checklist.pdf

World Health Organization. (2007). Global Age-friendly Cities: A Guide. Geneva: WHO.

World Health Organization. (2019). WHO Global Network for Age-friendly Cities and Communities . Retrieved from Ageing and life-course: https://www.who.int/ageing/projects/age_friendly_cities_network/en/



6. Appendices 6.1. Age Friendly Lethbridge Terms of Reference

The Age Friendly Lethbridge terms of reference were last revised in January 2016. Purpose: The purpose of Age Friendly Lethbridge is to provide input into and shape an age-friendly community. Age Friendly Lethbridge will provide a dynamic process for stakeholders to come together to create a preferred future for our older adult population within the community of Lethbridge. Goals:

1. To conduct research toward meeting the requirements for the WHO Age-Friendly Cities designation 2. To facilitate planning and development of evidence based initiatives which support a healthy and age friendly community 3. To provide a clearinghouse for information regarding older adults in our community 4. To share information and identify current issues impacting the delivery of services for seniors, their families and the stakeholders, service/care

providers 5. To facilitate collaboration, cooperation and partnering opportunities towards effective integration and interface between health, social

services, housing and community services 6. To support and provide awareness and education 7. To advocate for services to meet the needs of older adults

Membership: The membership of Age Friendly Lethbridge shall be open to all stakeholders who represent the promotion of the health, social well-being and interests of the senior population. Members' predominant and intentional purpose is to support the building of an age-friendly community and provide care and/or service to seniors and their families. Guests may be invited from time to time to assist in achieving the goals of Age Friendly Lethbridge. Meetings: Age Friendly Lethbridge shall meet monthly, on the second Tuesday of each month. The membership shall host meetings. Meetings will be held at City Hall, unless otherwise announced. The City of Lethbridge shall be the secretariat. Agenda items are generated by the membership and submitted to the City of Lethbridge. Chair:

The Chair of the Age Friendly Lethbridge shall be selected by the membership by December of each year.



6.2. Focus Group Questions 1. In 2018, 500 Lethbridge residents participated in a telephone survey. A number of them believed that Lethbridge was a good place for

seniors. What do you think? Can you think of specific examples that make Lethbridge a great place to retire? 2. How would you describe the housing options for seniors living in Lethbridge? What works well and what are the housing challenges

faced by seniors? 3. How easy is it for Lethbridge older adults and persons with disabilities to access the health services they need? 4. How easy is it to get help with other community services (such as: personal care, housekeeping, lawn care, snow removal, meals on

wheels, delivery of groceries or medication)? What works well and what could we do better? 5. How would you describe the transportation options for seniors in Lethbridge? What is your experience in using the various options?

What could Lethbridge do better in terms of transportation? 6. When you need to have information about a service from government, a business or an organization, where do you go to find the

information? How difficult is it to get the right information? What would make it better? 7. How easy is it for you to use the Lethbridge sidewalks, to go the parks and outdoor spaces, or to access the offices, buildings, shopping

centres you need to go to? 8. Do you participate in social activities (such as education, recreation, cultural and volunteer opportunities)? Are seniors welcome and

encouraged to participate in community events and activities? 9. Lethbridge is becoming increasing diverse. It includes indigenous people, immigrants from various countries, persons who various ages,

persons with disabilities, persons from the LGBTQ2S++ community. Do you feel respected and included? How could Lethbridge become more inclusive?

10. How easy is it for seniors in Lethbridge to volunteer or to have a job? To what extent do organizations working with volunteers or employers accommodate for persons with disabilities?

11. If you could suggest one idea to make Lethbridge more age friendly, what would it be?



6.3. Focus Group Consent Form Interview/Focus Group Consent Form

Tittle of the Project:

Age Friendly Lethbridge Needs Assessment

Name of Consultant:

Hélène Wirzba, Wirzba Consulting

Purpose:

An Age-Friendly Community is one where all individuals can be full and meaningful participants in their community.

The City of Lethbridge Age Friendly Committee is working at obtaining an Age-Friendly designation (by Alberta, Canada, and WHO), and creating a plan to make Lethbridge more age-friendly.

The Age Friendly Lethbridge Committee has contracted Hélène Wirzba to prepare a City of Lethbridge Age-Friendly community profile and needs assessment and to support the development of a Lethbridge Age Friendly action plan. The interview/focus group findings will be incorporated in the community profile /needs assessment.

Participant’s Rights:

I understand that my responses will be kept in the strictest of confidence and will be available only to the consultant. No one will be able to identify me when the findings are reported, and my name will not appear anywhere in the written report. I will not share other people’s identities or responses from the interview/focus group with others to maintain the anonymity of the participants outside of the interview/focus group.

I also understand that I may skip any questions that I do not wish to answer.

I understand that the consent form will be kept separate from the data records to ensure confidentiality.

I may choose not to participate or withdraw at any time during the interview/focus group without penalty.

I agree to have my verbal responses tape-recorded and transcribed for further analysis with the understanding that my responses will not be linked to me personally in any way. After the transcription is completed, the tape recordings will be destroyed. I understand that upon completion, the report will be approved by the Committee and will be available on the City of Lethbridge website.



If I am uncomfortable with any part of this interview/focus group, I may contact Rob Miyashiro, Chair, Age Friendly Lethbridge at (403) 360 5000 or Amanda Jensen, City of Lethbridge at (403) 393 2240.

I understand that I am participating in this interview/focus group of my own free will.

Consent to participate:

I agree to participate in the Age Friendly Lethbridge Needs Assessment.

I understand my rights as a interviewee/focus group participant as outlined in the consent form.

I acknowledge that my participation is fully voluntary.

Name of participant:

Signature: Date:



6.4. Social Isolation of Seniors 6.4.1. Social Isolation of Seniors

In 2017, the Government of Canada published a document on the social isolation of seniors produced by the Forum of Federal/Provincial/Territorial Ministers responsible for seniors to help organizations and individuals approach the social isolation of seniors (Federal/Provincial/Territorial Ministers Responsible for Seniors , 2017).

Social isolation is a situation in where someone has infrequent and/or poor quality contacts with other people. Social isolation is often associated with health inequities and social disadvantage. Persons living in isolation don’t fully participate in economic, social, political and cultural relationships. They may be vulnerable to negative health outcomes.

Factors that place seniors at risk of social isolation and loneliness include: living alone, being age 80 or older, having health issues, no children or no contact with family, no access to transportation, low income, changing family structures, being left behind when younger people migrate for work, location of residence, going through critical life transitions such as retirement, death of a spouse or losing one’s driver’s license, lacking awareness or access to services, and being a caregiver.

The authors add that consequences of social isolation include a greater chance of premature death, a reduced sense of well-being, depression, dementia, health and mental health issues, increased need for health and support services, reduced quality of life, and increased caregiver burden.

The report identifies the following protective factors against social isolation for all seniors:

• Being in good physical and mental health • Having sufficient income and safe housing • Feeling and being safe in neighbourhood • Having good literacy and communication skills • Having satisfying relationships • Having a supportive network • Feeling valued • Being able to access local services offered by community organizations, government programs and services, and health agencies • Feeling productive in society • Having access to transportation • Having higher education



The report suggests that community organizations, government and public institutions, researchers, seniors and businesses need to work together, combine ideas and resources to address social isolation.

6.4.2. Social Isolation – A Focus on Indigenous Seniors

In their supplement to the Social Isolation of Seniors toolkit with a focus on Indigenous seniors in Canada (Employment and Social Development Canada, 2018), Employment and Social Development Canada states that Indigenous seniors are considered at high risk of experiencing social isolation due to the recent history of oppression and racism against Indigenous communities, residential school trauma, and moving from a Reserve or Indigenous community to a city. This has resulted in trauma, marginalized language and culture, and poverty, and in turn affects their health and wellness. Indigenous seniors may have to leave their communities to gain access to health services and supports.

In addition to protective factors that are relevant to all seniors, the report identified the following additional protective factors for Indigenous seniors:

• Participating in ceremonies • Having social support (individual, family and community) that provides practical help, positive interaction, emotional support, and

friendship • Belonging to a community that promotes respect for the Indigenous way of life and cultural values as social norms • Belonging to a community that promotes respect for Indigenous seniors for their wisdom and knowledge • Belonging to a community that appreciates Indigenous resilience and the diverse narratives of Indigenous experience • Having access to social events that respect Elders and experiencing positive interactions that make them feel comfortable • Having translators when needed • Having social contact in the form of phone calls, visits, excursions and/or other interactions • Having access to culturally sensitive health care services within the community

6.4.3. Social Isolation – A Focus on New Immigrants and Refugee Seniors

In their supplement to the Social Isolation of Seniors toolkit with a focus on new immigrants and refugee seniors in Canada (Employment and Social Development Canada, 2018), the authors outline the great diversity of new immigrants and refugees, in terms of country of origin and ethnicity, language, culture and spirituality. Each of them have a unique journey of migration, settlement and integration, influenced by many factors, including the pre-migration context, adjustment, adaptation and integration.

New immigrants and refugees are at risk for isolation for the same reasons as other seniors, but they are confronted with other risk factors, such as cultural differences, language struggles, being visible minorities, attachment to their culture/language of origin, insufficient awareness of the



culture and norms of the new country, the small sizes of communities of the same ethnicity, restricted access to religious and cultural activities, racism and discrimination, sponsorship relations, dysfunctional multigenerational families, shortage of settlement services, changes in income or socio-economic status and social standing or value.

The report suggests the following interventions to reduce social isolation for this sub-group of seniors:

• Multi-dimensional strategies addressing multiple risk factors • Strategies specifically targeting new immigrants and refugee seniors • Participatory approaches • Group activities, as well as one-on-one initiatives • Use of technology, i.e. training seniors to use computers, the internet and social media.

6.4.4. Social Isolation – A Focus on LGBTQ2S+ Seniors in Canada

In their supplement to the Social Isolation of Seniors toolkit with a focus on LGBTQ2S+ seniors in Canada (Employment and Social Development Canada, 2018), authors suggest that LGBTQ2S+ seniors experience social isolation along a continuum. They may be completely integrated and not isolated, may have become isolated over time, or may experience isolation because of an unexpected event.

Recognition of the rights and freedoms of LGBTQ2S+ individuals has improved considerably over the past decades, but the effects of past discrimination likely contribute to the small percentage of seniors who identify as LGBTQ2S+ individuals. They may also experience discrimination because of ageism, sexism, racisms or their HIV/AIDS status. Another factor may be that they have a smaller social network with fewer children and supportive family members than other seniors.

Initiatives that are welcoming and inclusive encourage the social inclusion of LGBTQ2S+ seniors. For example:

• Communities can increase awareness and knowledge about the realities of LGBTQ2S+ seniors • Senior organizations can offer spaces where LGBTQ2S+ seniors can come together in safe spaces, while at the same time accessing services

available to all seniors • LGBTQ2S+ organizations can promote intergenerational activities and offer safe spaces for seniors to meet on their own



Item #: 8.4

Council Report: Recreation Grounds Project Budget Item #: 8.4 Page 1 of 5

REQUEST FOR DECISION Subject: Recreation Grounds Project Budget

Presented to: Council Submitted by: Alison Gerrits, Director, Community Services

Date: 2022 May 09 Item #: 8.4

RECOMMENDATION That Council: 1. Pursuant to Section 3.6 of Procedures Bylaw 44-7, as amended, suspend Section 13.12 a) and b)

to allow Council to reconsider Motion COU22-150, considered as part of the 2022 April 28 Regular Meeting of Council, to approve the 2022 – 2031 Capital Budget, as amended;

2. Direct Administration to remove the toboggan hill from the list of expected deliverables from the 2022 Recreation Grounds Project and return as part of Service Review with updated pricing and options to consider returning this project to a future year; and

3. Amend the 2022 Recreation Grounds Capital Budget to $4,519,000, from the previously approved $4,228,098, for an increase of $291,000, to be fully offset and funded through Capital Grants, as outlined in the chart on page 2 of 5 of the Report; and

4. Approve the amended 2022-2031 Capital Budget, as amended by Recommendation 3. BACKGROUND Reason for Report The Recreation Grounds Redevelopment project is currently in year seven of its ten-year implementation. The project has just recently tendered the majority of the project works planned for 2022, and the total anticipated cost (including contingency) is higher than budgeted. However, the increase is entirely offset by a grant recently received towards the pavilion project. In addition, the scoped list of projects for 2022 needs to be amended by deferring the toboggan hill to 2025 as a result of an analysis undertaken by administration that suggests greater efficiencies could be achieved by making use of fill from another project rather than trucking it in specific for this project. Summary of Issue The 2022 capital project budget that council approved for the Recreation Grounds Redevelopment was $4,228,098 in order to complete the following elements in 2022:

• Multi-purpose pavilion building including servicing (washroom/showers, gathering area, kitchen)

• Skating rink and outdoor gathering area • North trail • Maintenance road and ball diamond connector trail • Central trail (paved trail connecting pavilion/skateboard park to ped bridge) • Horse trail re-routing • Toboggan Hill • Norquay shelter wall removal • Previous year project remaining deficiencies • Design works for 2023 projects (maintenance shop, playground, and bike skills park)

The tender pricing and updated cost estimates that have come in for the above-mentioned projects (less the toboggan hill) is $4,519,000. This is an increase of $291,000 from what was presented at the



2022 Service Review and completes one less project than what was originally presented. A reminder to council that the 2022 capital project budget presented at Service Review included savings from 2021 projects ($523,500) in an effort to address the uncertainties with respect to the market. Some of these specifically unknown but anticipated overall cost increases were described as being due to inflationary pressures, the pandemic, the reclamation requirements as a result of the new BIA process, as well as to address any unknown costs associated with the Sustainable Building Policy. Administration had shared at that time that use of these dollars (even though included and approved as part of the 2022 budget) would be brought forward to council prior to use. As the table below shows, although the current anticipated capital spend for 2022 is more than what was originally approved by council, the 2022 projected year end anticipates a small net surplus due to the receipt of a sizeable grant received for the pavilion project, and as a result of not proceeding with the toboggan hill construction in 2022. List of approved amenities for Recreation Grounds in 2022

Current 2022 Approved Budget

2022 Projected Spend

Difference Overall from 2022 approved budget

Plus New Grant for Pavilion

2022 projected year end

-Pavilion -Skating Rink and gathering area -Trails work throughout park -Norquay shelter work -Toboggan hill -Design work for 2023 projects

$4,228,098 (includes $523,500 savings from 2021 intended to apply to projects as a result of anticipated uncertainty in market)

$4,519,000 (amount needed to undertake all projects in column to the left except the toboggan hill)

$-291,000

+$375,000 +$84,000 (will bring back recommendations on how to apply this amount to the final three years of project at service review)

The predominant reason for the cost increase to the list of 2022 projects relates primarily to the pavilion project. There are several reasons for the higher pricing of materials, many of which council is likely very much aware of. Recently, at the April 11, 2022, meeting of Council, a decision was taken to allocate the entire Town of Banff 2021 surplus in response to the uncertainty of the time we are currently living in. The historical high costs of inflation, the continued impacts of the pandemic on availability of staffing, and the price of materials all likely play a part in the higher pricing. Some of the additional costs are also tied to the environmental performance requirements built into the scope of the building and described in detail in Attachment 1. However, it is also due to these characteristics that the pavilion was awarded an environmental grant (the details of which are described below). In addition, these performance characteristics will also result in a significant amount of savings in energy costs over its lifetime. Finally, there are more grants administration will be able to apply for due to the environmental performance features of the pavilion. The Pavilion and other 2022 amenities will help serve the anticipated increase in day-use visitation at the Recreation Grounds after the Nancy Pauw Bridge is in operation.



Grant dollars acquired for 2022 It is important to note that the capital projects being undertaken in 2022 at the recreation grounds have a significant amount of external grant monies tied to them. Should council approve the amended capital budget as noted in the recommendation, external revenues confirmed to date will pay for 20% of the total project costs this year. In addition to the previously acknowledged grants acquired from the Municipal Stimulus Program (MSP) and Trans Canada Trails funding (TCT) valued at $540,825 that were already presented at the 2022 Service Review, administration has recently secured a $375,000 grant (final maximum amount still to be confirmed but could be as high as $392,000) from the Smart, Sustainable, Resilient Infrastructure Association (SSRIA) as a result of the pavilion’s exemplary environmental design features. This funding is contingent on the project being started in 2022 and completed by April 2023. All of these external grants provide an opportunity for council to approve the increased project spend in the recommendation without needing to transfer any dollars from capital reserves to cover the shortfall. Toboggan Hill Project The toboggan hill is an amenity that administration believes will be well used and enjoyed in the Recreation Grounds. However, a costing exercise undertaken that included the calculation of current fill pricing per cubic metre and associated transportation costs resulted in an order of magnitude price that far surpassed the initial budgeted amount originally tied to this project. Although it had not yet been tendered, administration had internal discussions around the logic of trucking in so much fill for this purpose when there could be a potentially more efficient means of building it by waiting for a future construction project. This course of action seemed to make more sense to members of the project team. However, prior to proceeding with this decision, administration requires council approval to remove the toboggan hill amenity from the list of expected projects for completion in 2022. Had the updated toboggan hill pricing been included in 2022, the project budget would have resulted in a net shortfall, requiring additional funds from capital reserves. Administration will return to council when more information is obtained about the likelihood of making use of fill from a future construction project and will be able to fine tune the total projected cost for the toboggan project at that time. History of Recreation Grounds Project Budget The Banff Recreation Grounds redevelopment project has been spread out over a ten-year period, and currently has an approved total project budget of $12,280,736 with capital grant revenue received of $640,825 to date (with the additional $375,000 just confirmed) for a total of 1,015,825 in capital grant revenue acquired from external sources for this project to date. As of Dec 31, 2021, the Recreation Grounds Redevelopment project has spent $4,058,675 on projects undertaken over a six-year period that have included projects such as the skateboard park, dog park, cabin restoration and relocation, natural playground, ball diamond removal, field irrigation, a new sports field, shelter repairs and picnic table upgrades. It is important to note that the total budget for this decade long capital project has ranged between $9,823,889 in 2016 when it was first approved to $12,189,691 in 2018, and then adjusted again in 2022 to $12,280,736. The project budget also includes $619,110 which has been earmarked as a separate project for the Sundance Road fire protection loop project. Working with numbers that were first established in 2015 when ISL Engineering and Land Services first tabled the redevelopment costing, administration has worked to further scope and tender each of the project elements scheduled for the upcoming year. Each year, it has attempted to fine tune and present numbers to council that are as realistic as possible, recognizing that until each scoped project goes to tender, nothing is guaranteed.



Final Three Years of Recreation Grounds Redevelopment Project It is important to note that once year seven of the Recreation Grounds redevelopment project is complete, the remaining three years of projects will likely be subject to the uncertainty of the current market as well. As identified in the 10-year capital plan, the remaining three years of recreation grounds redevelopment approved expenditures total $3,374,852 and are assigned to those years as follows: 2023 2024 2025 $2,700,400

• South Adventure Playground

• Bike Skills Loop/Pump Track

• Basketball court resurfacing

• Design works for 2024 projects

$502,268 • Construction of

maintenance shop • Tennis court repairs • Final trail

improvements

$172,184 • Wayfinding signage • Ball diamond fence

repairs • Any remaining

deficiency completions

However as noted previously, should council wish to maintain the toboggan hill amenity, pricing for this will need to be added back into a future year of the project, and it is anticipated that cost adjustments will be required to the above noted numbers as a result of inflation and supply costs. These numbers will be amended when the capital budget is presented at the 2023 service review. Administration will also continue to seek external grant funding as it has done for past projects and will keep council informed as to our progress in this regard. Specifically, we have recently been made aware that the pavilion project, due to its exemplary environmental design properties is currently eligible to apply for an Infrastructure Canada grant, that if successful, could cover up to 60% of the total project cost. Unfortunately, we will not know if we are successful until likely after the project has begun construction. And to not proceed with the pavilion in 2022 would mean a loss of the already secured $375,000 grant from SSRIA. Response Options Council may: 1. Direct Administration to amend the 2022 Recreation Grounds capital budget to $4,519,000 from

the previously approved $4,228,098 and include a revenue source of capital grants of $375,000 to fully offset the project increase. The 2022 capital spend as amended will not include the toboggan hill project;

2. Direct Administration to remove the toboggan hill from the list of expected deliverables from the 2022 Recreation Grounds Project and return no later than the 2024 Service Review with updated pricing and options to consider returning this project to a future year; and

3. Do not approve an increase to the 2022 recreation grounds capital project with the proposed amenities, and direct administration to return with an amended project list. (note: some project grant monies could be impacted depending on specific scope reductions).

OTHER INFORMATION Budget Budget information included in the body of the report. The net impact to capital reserves at the end of 2022 will be $84,000 less than originally budgeted due to the grant funding received on the pavilion



project. Administration will present updated capital project estimates for the final three years of this project (2023, ‘24 and ‘25) at the 2023 service review. Internal Resources An internal project team works collaboratively on the Recreation Grounds Redevelopment project with representatives from Community Services, Engineering, Operations, and Planning and Development (including Environment). Communication Information on the Banff Recreation Grounds redevelopment project is communicated regularly on a dedicated page on the Town of Banff website. Stakeholders impacted by the redevelopment are also communicated with on a regular basis as needed and based on the construction schedule (i.e. Cave Avenue residents etc.) Banff Community Plan

Social • Improve the quality, quantity and access to social programs, recreation, education and

cultural facilities. • Increase the use of Banff’s parks and trails • Offer a wide range of quality recreation and active living programs

Environmental

• Be an environmental role model (pavilion design) Council Strategic Priorities Enhancing Quality of Life – Addressing Cost of Living Goal (provision of affordable offerings for residents through the provision of accessible recreation amenities) Legislation/Policy Policies related to the Recreation Grounds Redevelopment project include:

• Council Policy C7006 – Municipal Sustainable Building Policy https://banff.ca/DocumentCenter/Home/View/344

• Council Policy C7003 - Public Use of Municipal Facilities https://banff.ca/DocumentCenter/View/5537

ATTACHMENTS Attachment – Recreation Grounds Pavilion Information

Circulation date: 2022 April 25

Submitted By: On Original Alison Gerrits, Director of Community

Services Reviewed By:

On Original



https://banff.ca/DocumentCenter/Home/View/344

https://banff.ca/DocumentCenter/View/5537

https://banff.ca/DocumentCenter/View/5537


Page 1 of 3

Attachment: Recreation Grounds Pavilion Information The $375,000 grant confirmed by SSRIA is due to the pavilion’s performance requirements being ambitious and unprecedented for any prior construction in the Banff town site, even when compared to buildings that have been constructed very recently such as The Aster, the Roam Transit Operations and Training Facility, or Ti’Nu. The performance requirements and associated design strategies for the Pavilion are listed below: Performance Requirement Design Strategy Prairie-style architecture (site specific design requirement)

• Shallow-hipped roof w/deep overhanging eaves • Exposed/vaulted mass timber interior • Natural materials including mass timber and rundle stone

100-year service life • Long-lasting mass timber framing and stone cladding • Durable sport impact flooring

>1:100-year flood resiliency and foundation cost savings

• Foundation elevated 0.4 m above grade

Wildfire resiliency • Fire retardant recycled rubber roof (50-year life span) Full accessibility • Universal restrooms and showers

• Barrier-free access to all entrances and amenities Heating and airtightness (Policy C7006)

• Super-insulated walls (R-50), roof (R-60), foundation (R-74)

• Passive solar design employing Passive House-certified windows, doors, and skylights

Low-carbon and recyclable materials (Policy C7006)

• 130 tonnes CO2e sequestered using dowel-laminated timber (DLT) framing and wood fiber insulation

• Glue/paint-free framing allows for end-of-life recyclability

Life-cycle cost priority (Policy C7006)

• Estimated $900,000 life cycle energy savings relative to reference building (assumes energy prices do not increase)

No natural gas connection (site constraint)

• 100% electric design w/air source heat pump (ASHP), heat pump water heater, and solar PV array

• Net zero/zero carbon ready Zero waste operations • Bookings must use provided reusable food service ware

• Commercial dishwasher to support waste-free food service

• 2x complete waste sorting stations Wildlife-friendly (Impact Assessment conditions)

• 25 m wildlife corridor between building and fields • Bear-proof external barbeque enclosure


Page 2 of 3

Renderings of the Pavilion building Pavilion Front Entry (Summer above, winter below) – skating rink is in background


Page 3 of 3

Pavilion South Area and BBQ area


Item #: 8.5

Council Report: Proposed Banff Water System Bylaw 157-2 Item #: 8.5 Page 1 of 5

REQUEST FOR DECISION Subject: Proposed Banff Water System Bylaw 157-2

Presented to: Council Submitted by: Jim MacDonald, Water Services Manager, and Caroline McCartney, Operations Support Services Manager

Date: 2022 May 09 Item #: 8.5

RECOMMENDATION That council give three readings to Proposed Banff Water System Bylaw 157-2. BACKGROUND Reason for Report To repeal Banff Water System Bylaw 157-1 and adopt Banff Water System Bylaw 157-2. By proposing Banff Water Bylaw 157-2, administration is updating the Banff Water System Bylaw to the most recent Town of Banff bylaw format and to ensure it satisfies requirements for the protection of public health as well as the municipality’s water supply and distribution system. The Water System Bylaw was enacted in 2010 and has been amended:

• In 2012 to define owner’s responsibilities regarding frozen services • In 2014 to clarify the owner’s responsibilities regarding the maintenance of curb stop, cap

and riser Proposed Amendments All proposed amendments are highlighted in Appendix B – Proposed Banff Water System Bylaw 157-2 – Red Lined Copy. Below is an overview of the key proposed amendments. Definitions Administration is proposing a few amendments to definitions to reflect current nomenclature and the definitions have been removed from Schedule A and included in the body of the bylaw under Section 3. The following 3 definitions have been introduced in Banff Water System Bylaw 157-2:

1. Section 3.5 “Development Permit” has the same meaning as in the Town of Banff Land Use Bylaw.

2. The definition of Peace Officer in Section 3.9 of proposed Bylaw 157-2 is replacing the

definitions of Bylaw Service Officer and Community Peace Officer of Schedule A of Bylaw 157-1:

Section 3.9 “Peace Officer” means an employee of the Town the following persons while

that person is in the exercise or discharge of their power or duties:


Item #: 8.5


(a) a Bylaw Enforcement Officer appointed by the Town pursuant to the Municipal Government Act;

(b) a Community Peace Officer appointed pursuant to the Peace Officers Act; (c) a member of the Royal Canadian Mounted Police; and (d) a park warden appointed under the National Parks Act of Canada.

The words “Bylaw Service Officer” and “Community Peace Officer” have been replaced by “Peace Officer” throughout proposed Bylaw 157-2.

3. Section 3.12 “Remedial Order” means a written order issued pursuant to Section 545 of

the Municipal Government Act. Clarifications The words “parcel of land” and “parcel” have been replaced by the word “Lot” which is defined where appropriate. References to the “Town’s engineering design guidelines and construction standards” have been revised to “Town of Banff Engineering Design Standards” to address the most recent Town standards. Proposed Bylaw 157-2, Section 4.4 Previous wording required clarification to be applicable. The proposed modifications are highlighted in red: 4.4 When a Water Service is continued or initiated pursuant to this bylaw, the Owner shall be

responsible for: (a) providing a connection from the Curb Stop to the Owner's Water Service building or

Premises; (b) ensuring that the connection is in compliance with this bylaw; (c) ensuring that the connection and the remainder of the Water Service comply with the

Safety Codes Act and any regulations passed pursuant to that Act, and the Town of Banff Engineering Design Standards;

(d) ensuring that any permits, inspections or approvals required pursuant to the Alberta Safety Codes Act, regulations passed pursuant to that Act, any bylaw or any other applicable legislation have been conducted or obtained and are valid and subsisting, prior to connection to the Water System; and

(e) ensuring that such a connection does not interfere with the operation of the Water System.

Proposed Bylaw 157-2, Section 6.2 Some of the wording was revised to clarify who will be reviewing plans, specifications or other pertinent information. The proposed modifications are highlighted in red: 6.2 The utilities water service request form shall be supplemented by any plans, specification, or

any other information considered pertinent in the judgment of the Town. Plans must be authorized reviewed by the Town of Banff engineering department or certified engineering technologist.


Item #: 8.5


Proposed Bylaw 157-2, Section 4.7 The references to the effective date of Banff Water System Amending Bylaw 388 have been removed. The proposed modifications are highlighted in red: 4.7 Except as provided in this section, the Owner shall be responsible for the condition of the

Curb Stop cap, stem and telescoping box. No Owner shall bend or allow to be bent, a cap, or bury or allow to buried, a cap with earth, rock, asphalt or concrete. The actual costs incurred by the Town for the purposes of locating, excavating, cutting and joining and all other work done to straighten the rod and stem or to raise or lower the curb box to match existing grade shall be pro-rated between the Town and the Owner based upon the number of years each party has been responsible for the said infrastructure. The Town shall be responsible for the percentage of the actual costs equal to the period of time from January 1, 1990 to July 7, 2010, the effective date of amendment of this Bylaw in 2010, relative to the total period of time from January 1, 1990 until the date that the locating and other related work on the Curb Stop cap, stem and telescoping box are carried out. The Owner shall be responsible for the remaining percentage of the actual costs so incurred, regardless of any change in ownership from July 7, 2010 to the date thereafter upon which the work to locate the Curb Stop cap and related infrastructure is carried out. Once a Curb Stop by which Water Service is provided to a parcel of landLot is located and the underground valve confirmed to be in working order, the Owner shall thereafter have full responsibility for repairs and maintenance of the Curb Stop cap, stem and telescoping box. The Owner must provide complete and unobstructed access to the Curb Stop.

Section 11 amended 2014.07.21 Bylaw 338 Proposed Bylaw 157-2, Sections 4.17 and 4.18

The following sections have been added to ensure water services are properly designed and built to handle a change of use or intensification of use in the construction or renovation of a building:

4.17 In the event of the construction or renovation of a building or a change of use, intensification of use or demolition on a property which requires a Development Permit under the Town of Banff Land Use Bylaw, the Owner shall provide

sufficient details to the Town Manager of the existing Water Services, to the satisfaction of the Town Manager. In the event the Town Manager determines, in their sole discretion, that there are no existing Water Services, the existing services do not comply with the Town of Banff Engineering Design Standards, the existing Water Services are not designed to manage the proposed development or the existing Water Services are in a state of disrepair, the Owner shall, at his own cost:

(a) Install a new Water Service designed to manage the proposed development in accordance with the Town of Banff Engineering Design Standards; or,

(b) Modify or repair or replace the existing Water Service to the satisfaction of the Town Manager.

4.18 A property shall be considered serviced once one connection has been made to the Water System. Any subsequent installation of connections requested or necessitated by the demolition, excavation, renovation or other works on the lands shall be paid for in their entirety by the Owner.


Item #: 8.5


Proposed Bylaw 157-2, Section 20.0 The following sections on Remedial Orders have been added: 20.0 REMEDIAL ORDERS

20.1 The Town Manager, or his or her delegate, is hereby authorized to issue Remedial

Orders pursuant to Section 545 of the Municipal Government Act relating to any contravention of or the enforcement of this bylaw.

20.2 If the Town Manager finds that a Person is contravening this Bylaw, the Town Manager may issue a Remedial Order to that Person. The Remedial Order may:

(a) Direct the Person to cease the offending actions, (b) direct the Person to alter the action s which are contributing to the contravention; (c) direct that the Person to take any action or measures necessary to remedy the

contravention of this Bylaw; (d) state a time within the Person must comply with the Town Manager’s directions

and provide proof of compliance to the Town Manager; and (e) state that if the Person does not comply with the directions within a specified

time, the Town may take the action or measure at the expense of the Owner.

20.3 A Person who receives a Remedial Order pursuant to this Bylaw may, by written notice, request Council to review the Remedial Order within 14 days after the date the order is received in accordance with Sections 547(1)(a) of the Municipal Government Act.

20.4 In accordance with Section 547(2) of the Municipal Government Act, after reviewing the Remedial Order, Council may confirm, vary, substitute, or cancel the order.

Schedules “Schedule A – Definitions” of Bylaw 157-1 has been deleted and the content moved into section 3.0 of the proposed Banff Water System Bylaw 157-2. “Schedule B – Water Rates and Fees” of Bylaw 157-1 has been deleted. The water rates and fees are now part of the Town of Banff Fees and Charges Bylaw 388 as amended. Penalties “Schedule C– Specified Penalties” of Bylaw 157-1 became “Schedule A – Specified Penalties” of the proposed Banff Water System Bylaw 157-2 and the infraction sections in the “Penalties” table were updated with the new numbering. Additionally, the references to sections and schedules of Bylaw 157-1 have been updated to reflect the changes in the proposed Banff Water System Bylaw 157-2.


Item #: 8.5


Grammatical Errors/Typos Other minor errors within Banff Water System Bylaw 157-1 such as grammatical, typographical and capitalization errors have been corrected in the proposed Banff Water System Bylaw 157-2. Response Options Council may:

1. Approve the proposed Water System Bylaw 157-2 as presented 2. Approve the Bylaw with amendments 1. Not proceed with amendments

IMPLICATIONS OF DECISION Council Strategic Priorities By approving the amendments presented above, council is supporting the strategic priority of being a model environmental community by implementing environmental best practices in the management of the water system. ATTACHMENTS Appendix A – Proposed Banff Water System Bylaw 157-2 Appendix B – Proposed Banff Water System Bylaw 157-2 - Red Lined Copy Appendix C – Bylaw 157-1 Banff Water System Consolidated

Circulation date: 2022 May 10 Submitted By:

On Original

Jim Macdonald, Water Services Manager Reviewed By:

On Original




Proposed Town of Banff Bylaw 157-2, the Water System Bylaw Page 1 of 25

TOWN OF BANFF BYLAW 157-2

Being a Bylaw in the Town of Banff, in the Province of Alberta, to Maintain a

Water System for the Town of Banff

WHEREAS the Municipal Government Act, RSA 2000, Chapter M-26 authorizes a council to pass bylaws for municipal purposes respecting public utilities; and WHEREAS the Town of Banff maintains a Water System for the Town of Banff: NOW THEREFORE the Council of the Town of Banff, in the Province of Alberta, duly assembled, ENACTS AS FOLLOWS: 1.0 CITATION

1.1 This bylaw may be cited as the Water System Bylaw.

2.0 INTERPRETATION

2.1 In this bylaw, any reference to a named act is a reference to an Act of the Legislature

of Alberta, as amended from time to time. 2.2 Where this bylaw refers to design and/or construction techniques, said techniques

shall be in conformance with the Town of Banff Engineering Design Standards. 3.0 DEFINITIONS

3.1 “Approved Tester” means a Person who meets the specific technical requirements to

test backflow prevention devices, such as a Cross Connection Control Tester Certificate issued by the American Water Works Association, or approved equivalent.

3.2 “Bleeder” means a valve connected to Water Service or the internal house plumbing

which allows for continuous flow of water to prevent the water from freezing. 3.3 “Business” means the following, whether or not for profit and however organized or

formed, including a co-operative or association of persons:

(a) a commercial, merchandising or industrial activity or undertaking; (b) a profession, trade, occupation, calling or employment, or (c) an activity providing goods or services.



Proposed Town of Banff Bylaw 157-2, the Water System Bylaw Item #: 8.5 Page 2 of 25

3.4 “Curb Stop” means a water service shut-off valve in a water service connection pipe located between the water main and the building, used to shut off or turn on the water supply from the water distribution system to the Premises. Usually located close to the curb or Property Line near the utility right-of-way. Also referred to as a “stop cock”, “shut-off valve”, or “service valve”.

3.5 “Development Permit” has the same meaning as in the Town of Banff Land Use

Bylaw.

3.6 “Environmentally Inappropriate” means a use or flow of water that results in a quantity of water wastage: (a) soaking into the ground, (b) entering the Town's domestic sewer or storm sewer system, or (c) escaping in any manner from the property upon which the use:

i. or flow of water originates; and ii. in excess of the quantity required for a necessary or desirable domestic,

commercial, industrial or public purpose.

3.7 “Lot” means a parcel or part of a parcel described in a certificate of title or lease. 3.8 “Owner” means:

(a) In respect of unpatented land, the Crown, (b) In respect of other land the Person who is registered under the Land Titles Act

as the Owner of the fee simple real estate in the land, (c) A Person who is the lessee of Crown land and that Person’s successors and

assigns, and (d) In respect of any property other than land, the actual Owner, occupant,

operator or Person in lawful possession of the property. 3.9 “Peace Officer” means the following employees of the Town while that person is in

the exercise or discharge of their power or duties:


(b) a Community Peace Officer appointed pursuant to the Peace Officers Act; (c) a member of the Royal Canadian Mounted Police, and (d) a park warden appointed under the National Parks Act of Canada.

.

3.10 “Person” includes a corporation and the heirs, executors, administrators or other legal representative of a person “Premises” means land and buildings on the land.

3.11 “Property Line” means the legal surveyed boundary of a property.




3.12 “Remedial Order” means a written order issued pursuant to Section 545 of the Municipal Government Act.

3.13 “Town” means the Corporation of the Town of Banff and, where the context requires,

the land included within the boundaries of the Town of Banff. 3.14 “Town Manager” means a Person appointed as Chief Administrative Officer by Town

Council, or the Person designated by the Town Manager to carry out a particular duty. 3.15 “Town Notice of Offence” means any ticket or tag in a form approved by the Town,

authorized under the Provincial Offenses Procedures Act, issued for any offence in which a penalty may be paid out of court in lieu of appearing to answer a summons.

3.16 “Water Meter Chamber” means any exterior chamber or pit approved by the Town

Manager for the purpose of containing a water meter and related appurtenances. 3.17 “Water Meter Setting” means the section of the Water Service that includes the meter

and shut-off valves on both sides of the meter. 3.18 “Water Service” means the water line and appurtenances from the Curb Stop to the

building or Premises. 3.19 “Water System” shall mean the infrastructure for providing water services that is

owned and operated by the Town. 4.0 RESPONSIBILITY AND AUTHORITY

4.1 The Town Manager shall:

(a) have charge of all the various properties and works required for the supply of the Town and its inhabitants with water, and of the inspection of all buildings and Premises supplied with water; and

(b) be responsible for obtaining all licenses, permits and approvals required for the Water System including all required easements, rights of way and pipeline and railway crossing authorizations.

4.2 The Town Manager shall be responsible for the maintenance of the Water System. 4.3 Where a Water Service is continued or initiated pursuant to this bylaw, the Town

Manager shall supply water to an Owner's Water Service to the Curb Stop of the Lot. 4.4 When a Water Service is continued or initiated pursuant to this bylaw, the Owner shall

be responsible for:

(a) providing a connection from the Curb Stop to the Owner's building or Premises;

(b) ensuring that the connection is in compliance with this bylaw;




(c) ensuring that the connection and the remainder of the Water Service comply with the Safety Codes Act and any regulations passed pursuant to that Act, and Town of Banff Engineering Design Standards;

(d) ensuring that any permits, inspections or approvals required pursuant to the Alberta Safety Codes Act, regulations passed pursuant to that Act, any bylaw or any other applicable legislation have been conducted or obtained and are valid and subsisting, prior to connection to the Water System; and


4.5 The Owner shall be responsible for all costs resulting from blockage, breakage, damage, and/or failure of the Water Service.

4.6 The Owner shall be responsible for all costs resulting from a freezing of the Water

Service if the freezing is not a result of an interruption in the supply of water through the water main.

4.7 Except as provided in this section, the Owner shall be responsible for the condition

of the Curb Stop cap, stem and telescoping box. No Owner shall bend or allow to be bent, a cap, or bury or allow to buried, a cap with earth, rock, asphalt or concrete. The actual costs incurred by the Town for the purposes of locating, excavating, cutting and joining and all other work done to straighten the rod and stem or to raise or lower the curb box to match existing grade shall be pro-rated between the Town and the Owner based upon the number of years each party has been responsible for the said infrastructure. The Town shall be responsible for the percentage of the actual costs equal to the period of time from January 1, 1990, to July 7, 2010, relative to the total period of time from January 1, 1990, until the date that the locating and other related work on the Curb Stop cap, stem and telescoping box are carried out. The Owner shall be responsible for the remaining percentage of the actual costs so incurred, regardless of any change in ownership from July 7, 2010, to the date thereafter upon which the work to locate the Curb Stop cap and related infrastructure is carried out. Once a Curb Stop by which Water Service is provided to a Lot is located and the underground valve confirmed to be in working order, the Owner shall thereafter have full responsibility for repairs and maintenance of the Curb Stop cap, stem and telescoping box. The Owner must provide complete and unobstructed access to the Curb Stop.

4.8 In all cases where boilers are supplied with water from the Water System, the Owner

of the boilers must see that a safety valve, vacuum valve or other proper device is applied to prevent danger from collapse or explosion when the water is shut off from the street.

4.9 If the Owner refuses or fails to maintain, repair or replace a Water Service as required

by this Bylaw, then the Town may: (a) turn off the water supply until the repairs have been made to stop the water

loss;




(b) estimate the volume of water loss and demand payment from the Owner for that amount of water estimated to have been lost, which payment shall be due and payable upon such demand being made; and

(c) authorize employees or agents of the Town to enter upon the land to conduct the required repairs or replacements, the cost of which shall be payable by the Owner to the Town upon demand for such payment.

4.10 The Town Manager is authorized to shut off water to any Owner in accordance with any relevant section of this bylaw provided that notice is given when practical.

4.11 The supply to any Person who has had their water shut off for any reason cited in this bylaw, shall not be restored until such time as the problem has been corrected to the satisfaction of the Town Manager and a reinstatement fee, if applicable, has been paid.

4.12 In the event of an emergency the Town Manager may shut off a Water Service without

prior notice. 4.13 Subject to the approval of Council, the Town Manager may enter into an agreement

to supply water to an Owner outside the Town limits. 4.14 The Town shall not be liable for damages or loss suffered by anyone due to the

operation of the Water System, unless shown to be directly due to the gross negligence of the Town or its employees, and without limiting the generality of the foregoing, shall not be liable for damages or loss:

(a) for the settlement of any excavation or trench made for the installation or

repair of any part of the Water System, or any damage or loss resulting from such settlement;

(b) caused by the break of any water main, Water Service connection or other pipe; (c) caused by the disruption of any supply of water from the Water System when

such disruption is necessary in connection with the repair or maintenance of the Water System;

(d) caused by the disruption or cutting off of the water supply in the event of an emergency; and

(e) for non-supply of water, whether it be caused by water stoppage, frozen mains, breakdown of machinery, power interruptions, other mechanical failures or malfunction, or other causes.

4.15 The Town shall not be responsible for any damage to buildings or property occasioned by or in the course of the installation, maintenance, repair or disconnection of any water meter provided that such damage has not been directly caused by the negligence of the Town or its employees.

4.16 The Town does not guarantee water pressure, continuous supply or direction of water flow. The Town reserves the right at any and all times, without notice, to change the operating pressure, to shut off water or to change the direction of flow. Neither the Town, its officers, employees, nor agents shall be liable for any damage, or other loss,




caused by changes in water pressure, shutting off the water, change in direction of flow, or by reason of the water containing sediments, deposits, or other foreign matter.

4.17 In the event of the construction or renovation of a building or a change of use,

intensification of use or demolition on a property which requires a Development Permit under the Town of Banff Land Use Bylaw, the Owner shall provide sufficient details to the Town Manager of the existing Water Services to the property, to the satisfaction of the Town Manager. In the event the Town Manager determines, in their sole discretion, that there are no existing Water Services, the existing services do not comply with the Town of Banff Engineering Design Standards, the existing Water Services are not designed or sufficient to manage the proposed development or the existing Water Services are in a state of disrepair, the Owner shall, at their own cost: (a) Install a new Water Service designed to manage the proposed

development in accordance with the Town of Banff Engineering Design Standards; or,


4.18 A property shall be considered serviced once one connection has been made to

the Water System. Any subsequent installation of connections requested or necessitated by the demolition, excavation, renovation or other works on the property shall be paid for in their entirety by the Owner.

5.0 ACCESS TO PROPERTY FOR THE PURPOSES OF WATER SERVICE

5.1 As a condition of the Water Service and as operational needs dictate, employees of the

Town shall have free access to all parts of a property, building or other Premises in which water is delivered and consumed, at reasonable hours of the day and upon reasonable notice for the purpose of installation, maintenance, repair, and removal of the Water Service;

(a) installation, reading, maintenance, repair and removal of water meter or other

parts of the Water Service; (b) inspection of cross connection control devices or other equipment and works

associated with the Water System and Water Service; and (c) inspections for compliance with this bylaw.

5.2 No Person shall hinder, interrupt or cause to be hindered any employee of the Town or its contractors, servants and agents or workers, in the exercise of any of the powers or duties relating to the Water System as authorized or required in this bylaw.

5.3 In the event that a Person fails or refuses to provide access pursuant to section 5.1, the supply of water to those Premises may be shut off upon fourteen (14) days’ notice.




5.4 A fee may be charged, as set by the Town Manager from time to time, where a Town employee or agent is required to make an additional visit or visits to a Lot or Premises for any of the following reasons:

(a) where an Owner refuses access to a Lot or Premises for a Town employee or

agent to install, repair, replace, inspect, test or read a water meter or any other equipment;

(b) where a Town employee attends a Lot for a scheduled appointment to perform any of the functions in section 5.1, and the Owner is not present to provide access to the Lot; and

(c) where a Town employee attends a Lot to perform any of the functions set out in section 5.1 and is unable to proceed based on unsafe conditions or the inadequacy of access to the Lot.

6.0 WATER SERVICE CONNECTIONS AND DISCONNECTIONS

6.1 Prior to connecting a new Water Service or relocating, replacing, altering or

disconnecting an existing Water Service connection to the Water System, an Owner must apply to the Town Manager not less than ten (10) business days before the Water Service is required. The Owner or their authorized agent shall submit a utilities water service request form provided by the Town for that purpose together with a fee as specified in Town of Banff Fees and Charges Bylaw. The Owner shall not proceed with a connection, relocation, replacement, alternation or disconnection until the utilities water service request is approved by the Town Manager.

6.2 The utilities water service request form shall be supplemented by any plans,

specification, or any other information considered pertinent in the judgment of the Town. Plans must be reviewed by the Town of Banff engineering department.

6.3 Prior to connecting, altering or disconnecting a Water Service from the Water

System, an Owner shall provide a deposit as specified in the Town of Banff Fees and Charges Bylaw, refundable upon the Water Service connection meeting the satisfaction of the Town Manager. The Water Service line shall be left uncovered until it has been inspected and approved. If no inspection was completed before the line was covered, the Town shall demand re-excavation for inspection at the cost of the Owner.

6.4 The Town Manager may at any time specify the required position or require the

relocation, at the Owner's expense, of any water meter, cross connection control device, pipe, valve, or fitting forming part of the Water System.

6.5 Unless hereinafter provided, no permit for the demolition or removal of a building

shall be issued by the Town, nor shall any Person cause, permit or allow to be demolished or removed a building connected to the Water System, until application is made to the Town to terminate the Water Service connection, the Town has been paid the termination costs provided for in the Town of Banff Fees and Charges Bylaw, and the Water Service has been disconnected. Notwithstanding the




foregoing, the Town Manager may, in circumstances which he considers appropriate, permit the Water Service to remain connected to the water main.

6.6 The Owner or their authorized agent shall provide the Town Manager with a site

plan on which the size and location of the required Water Service are shown. 6.7 If an Owner applies for installation of a Water Service to a property which does not

abut a water main, the Town may refuse the application or approve the application with conditions.

6.8 No extension of water mains shall be constructed without authorization from the

Town. 6.9 The Water Service shall be run from the water main to the property in the shortest

way possible. 6.10 When any Lot can be served from the street, avenue or lane, the Town Manager may

decide whether the Lot will be serviced with water from the street, avenue or lane. 6.11 Unless otherwise provided for in this bylaw, only one Water Service connection per

Lot shall be permitted. 6.12 For Lots other than single family residential Lots, the Town Manager may authorize

more than one Water Service connection. 6.13 The expenses of installing any Water Service connection to a subdivided Lot, or

portions of the same, shall be borne by the Owner. 6.14 A Lot shall be considered serviced once a connection has been made from the Water

System to the Curb Stop, and this connection has met with the approval of the Town Manager. A Water Service is considered live when connected to the Premises. Any further installations requested or necessitated by the demolition, excavation, renovations or other works shall be paid for in their entirety by the Owner.

6.15 The size of the Water Service shall be in accordance with provincial regulations and

Town of Banff Engineering Design Standards. 6.16 All Premises shall be serviced by a maximum of one service pipe of size sufficient, in

the opinion of the Town Manager, to deliver an adequate supply of water. Where an application is made for a larger service pipe, or change in the location of an existing service pipe, a new service pipe will be installed at the cost of the Owner.

6.17 A separate Water Service pipe to be used for fire purposes only may be constructed

by the Owner and at the Owner's cost from the water main to their Premises. Should the said Water Service pipe not be maintained as required, the same may be disconnected by order of the Town Manager.




6.18 Water Service connections shall not cross Property Lines between adjacent private properties except by legally registered easement plans and agreements.

6.19 There shall be placed, on each Water Service pipe, a Curb Stop at or near the

Property Line, within Town right of way or utility easement, for the purpose of turning the water supply on or off. Over the Curb Stop there shall be placed a metallic valve box of design approved by the Town. Curb Stops shall be kept clear of all obstruction so that ready access may be had to same to shut off the water when the occasion arises.

6.20 An inside main shut-off valve shall be located immediately inside the outer wall of

the Premises and before the water meter. 6.21 Every Owner shall ensure:

(a) that all shut-off valves on the Premises are maintained in good mechanical condition; and

(b) that all shut-off valves are easily accessible at all times to ensure that such valves are operable in case of emergency.

6.22 No Person shall in any way utilize or interfere with a Curb Stop or valve of the

Water System without permission of the Town Manager. Whenever water supply has been turned off at a Curb Stop, no Person shall turn it on again unless authorized to do so by the Town Manager.

6.23 Persons requiring a continuous and uninterrupted supply, constant pressure or

temperature of water, or having processes or equipment that require particularly clear or pure water shall, at their own cost, provide such facilities as required to meet the water quality objectives, provided such facilities are approved by the Town and do not interfere with the operation of the Water System.

6.24 All Water Service terminations will be carried out at the main unless otherwise

determined by the Town Manager. 7.0 TEMPORARY CONNECTIONS AND DISCONNECTIONS

7.1 Application for temporary Water Service shall be made in writing to the Town

Manager not less than ten (10) working days before the Water Service is required. If, in the opinion of the Town Manager, a water meter should be installed on the temporary Water Service, the applicant shall provide a safe and adequate location for the water meter and shall be responsible for the payment for the use of water as set out in the Town of Banff Fees and Charges Bylaw.

7.2 Any Owner requesting a temporary disconnect for water shall provide a minimum of

two (2) working days’ notice to the Town and shall pay a Water Service fee for such disconnection and a further Water Service charge for the reconnection, both in the amounts set out in the Town of Banff Fees and Charges Bylaw of this bylaw.




8.0 ALTERNATE SOURCES OF WATER

8.1 No Person shall use any source of water to supply water to any residential, commercial,

industrial, or institutional Premises through a plumbing system, other than the Water System, without written consent of the Town Manager.

8.2 The Town Manager may authorize the use of an alternative source of water subject to

such terms and conditions the Town Manager deems necessary, and notwithstanding the generality of the foregoing, they may set a limit on the period of time for which an alternative supply of water may be used.

8.3 No Person who has been granted permission by the Town Manager to use an

alternative source of water shall allow that alternate source of water, or any pipes or devices connected to such alternate water source, to be connected to the Water System.

8.4 The Town shall not be responsible for the quality of water obtained from any alternate

source of water. 8.5 Unless authorized by the Town Manager in writing, no Person shall provide or supply

water from one Premises, by pipe or hose or other means either with or without charge, to any other Premises which could be supplied with water through its own Water Service connection.

8.6 No Person shall sell or distribute piped water unless specifically licensed to do so by

the Town, unless the sale or distribution of water is by a landlord to a tenant or by a condo corporation to a member and the charge to the tenant does not exceed the amount charged by the Town.

9.0 CROSS CONNECTIONS

9.1 No Person shall cause, permit, or allow to remain connected to the Water System any

piping, fixture, fitting, container, or other appliance which may cause water from a source other than the Water System, or any other harmful deleterious liquid or substance, to enter the Water System.

9.2 Where the Town Manager believes that a cross connection exists in contravention of

section 9.1 the Town Manager may carry out an inspection:

(a) upon reasonable notice to the Owner; or (b) without notice where the Town Manager believes that an immediate threat of

contamination to the Water System exists.

9.3 Where the Town Manager determines that there exists a cross connection, the Town shall give notice to the Owner to correct it at their own expense within a specific time




period. 9.4 Where the Town Manager determines that a cross connection continues to exist in

contravention to section 9.3, the Town Manager may cut off the Water Service to that Lot or Premises with reasonable notice, and where the Town Manager believes that such cross connection poses an immediate threat of contamination of the Water System, he may cut off such Water Service without notice.

10.0 CROSS CONNECTION CONTROL DEVICES

10.1 The Town Manager may, at their discretion, require the installation of a cross

connection control device on any Water Service. 10.2 The design, selection, installation, maintenance and field testing of cross connection

control devices shall comply with the National Plumbing Code of Canada as amended from time to time.

10.3 In the event that the National Plumbing Code of Canada does not clearly indicate the

method of cross connection control, the method to be used to protect the potable water supply shall be as specified by the Town Manager.

10.4 All cross connection control devices shall be installed so they are easily accessible for

testing and maintenance. 10.5 No bypass, jumper, or other device shall be installed which may reduce the efficiency

of or circumvent any cross connection control device. 10.6 An air gap separation shall be used wherever practicable, and in preference to any

other method of cross connection control. 10.7 An air gap separation shall be mandatory and may be in addition to a cross connection

control device on the Water Service pipe on sewage handling piping or equipment, non-potable water systems, and where any lethal substances or conditions may exist.

10.8 Every Owner shall, at their own expense, have any testable cross connection control

devices tested by an Approved Tester as required by the National Plumbing Code of Canada.

10.9 Where a device fails a test referred to in section 10.8, the Owner shall have the device

repaired or replaced and re-tested within five (5) business days. 10.10 Every Owner shall retain test report records on-site and available to the Town

Manager upon request. 10.11 As a condition of Water Service, the Town Manager may issue an order to an Owner

requiring the installation, testing, or repair of a device and that order may specify a date and time by which the Owner must comply with the terms of the order.




10.12 Where an Owner fails to comply with an order issued by the Town Manager pursuant

to subsection 9.11, the Town Manager may shut off the Water Service or services until the situation has been remedied.

11.0 FIRE HYDRANTS

11.1 Unless authorized by the Town Manager in accordance with this bylaw, no Person

shall: (a) open or close any hydrant or hydrant valve; (b) connect any device of any kind to a hydrant, including a pipe, hose, fixture or

appliance; or (c) use water from a hydrant, regardless of whether that hydrant is located on

private or public property, for any purpose other than fire protection.

11.2 The Town Manager may authorize Town employees or other persons to use hydrants for the purposes of temporary water supply, street cleaning, flushing sewers, street repairs, or any other purpose that meets the approval of the Town Manager.

11.3 The Town may authorize the use of a hydrant for the supply of water upon receipt of a hydrant use permit form provided by the Town for that purpose together with a fee as specified in the Town of Banff Fees and Charges Bylaw.

11.4 Charges for water to be used in construction activities will be in accordance with the

rates as shown in the Town of Banff Fees and Charges Bylaw and are payable as determined by the Town Manager.

11.5 The Town Manager may, as a condition for the use of fire hydrants and the use of

water from fire hydrants, require that the water pass through a water meter and cross connection control device prior to use.

11.6 If a water meter is used pursuant to section 10.5, the Person who has received

authorization to use a hydrant shall obtain a portable water meter and pay the metered rate for the water used as specified in the Town of Banff Fees and Charges Bylaw. In no case is the water meter to be left connected to the hydrant when it is not in use.

11.7 A Person who has received authorization to use a hydrant shall provide a refundable

damage deposit in accordance with the Town of Banff Fees and Charges Bylaw, abide by all provisions in this bylaw and ones specified in the Hydrant Use Permit, use only the hydrants listed on the permit, dispense water only through the hydrant meter and cross connection control device provided for that purpose, open and close hydrants with a key approved by the Town, replace all hydrant caps and otherwise return the hydrant to its existing condition, report immediately to the Town any damaged or malfunctioning hydrants, properly use the hydrant meter, return the meter, and pay for the volume of water used in accordance with the Town of Banff Fees and Charges Bylaw, prior to the expiration date listed on the permit.




11.8 No Owner or occupant of a Lot shall allow the access to a hydrant located on or

adjacent to that Lot or Premises to be obstructed in any manner, including the building or erection of any structure or the accumulation of any building material, rubbish, snow, or other obstruction.

11.9 No Owner or occupant of a Lot or Premises shall allow anything on the Lot to

interfere with the operation of a hydrant located on or adjacent to that Lot. 11.10 All persons who own property on which a fire hydrant is located or own property

which is adjacent to Town owned property on which a fire hydrant is located:

(a) shall maintain a 2 m clearance on each side of a fire hydrant and a 1 m clearance on the side of a fire hydrant farthest from the nearest adjacent street;

(b) shall not permit anything to be constructed, erected, or placed within the clearance provided in paragraph (a) of this subsection; and

(c) shall not permit anything except grass to be planted within the clearance area set out in subsection (a).

11.11 Any Person who wishes to have a Town-owned fire hydrant relocated may request in writing to the Town Manager that the hydrant be relocated. If approved, the Person making the request shall pay in advance the estimated cost determined by the Town Manager, subject to a refund or additional payment, depending upon the actual cost when the work has been completed.

11.12 The Town may require that a fire hydrant be installed on private property at the expense of the Owner of the property. Fire hydrants located on private property must be approved, installed, used and maintained in accordance with the Alberta Fire Code and all municipal bylaws.

11.13 Any privately owned hydrant shall not be removed or otherwise made unserviceable

without the written authorization of the Town Manager. 11.14 The Town Manager shall be notified immediately when any privately owned hydrant

is determined to be in a condition that would render it unusable for firefighting purposes.

11.15 If the Owner fails or refuses to maintain, repair or replace a hydrant located on private

property as required by this bylaw, then the Town may:

(a) turn off the water supply until the repairs have been made to stop the water

loss; (b) estimate the volume of water loss and demand payment from the Owner for

that amount of water estimated to have been lost which payment shall be due and payable upon such demand being made; and,




(c) authorize employees or agents of the Town to enter upon the lot to conduct the required repairs or replacements, the cost of which shall be payable by the Owner to the Town upon demand for such payment.

11.16 No Owner or Occupant of a Lot on which a private fire hydrant is situated shall paint

such hydrant or allow such hydrant to be painted any colour except the approved colour as set out by the Town.

12.0 WATER WASTAGE

12.1 No Owner or Occupant of a Lot shall do or allow any act that results in an

Environmentally Inappropriate use or flow of municipal water.

12.2 Notwithstanding section 12.1, the Town Manager may authorize in writing the discharge of potable water onto a street or sidewalk for the purpose of:

(a) health and safety; (b) the installation and maintenance of infrastructure, including the flushing of

water mains, hydrant leads and Water Service connections; (c) preventing the freezing of water mains, hydrant leads and Water Service

connections; (d) conducting water flow tests; (e) installation and testing of permanently installed irrigation systems; (f) training programs for fire fighters employed by the Town; and (g) other purposes as deemed necessary by the Town Manager.

12.3 The Town Manager may at any time make orders restricting the use of water either

throughout the Town or in any particular areas of the Town. The order may specify that such restricted use of water shall apply during such hours of any day of the week as may be specified in the order.

13.0 FREEZE PROTECTION

13.1 The Owner shall be responsible for all costs resulting from a freezing of the Water

Service if the freezing is not a result of an interruption in the supply of water through the water main.

13.2 If required, Water Services shall be insulated in accordance with the Town of Banff

Engineering Design Standards. 13.3 The Owner, at their own expense, may install a freeze protection device. Freeze

protection devices or methods shall be installed or employed in accordance with the Town of Banff Engineering Design Standards and with approval of the Town Manager. The Owner will be responsible and shall be liable for any damage which may result from the improper or negligent operation and maintenance of the freeze protection device.




13.4 Free flow Bleeders shall be: (a) located on the Owner side of the water meter, unless authorized in writing by

the Town Manager; (b) sized not to pass more than 1.5 litres per minute of water; (c) indirectly connected to a waste pipe in a manner approved by the Town

Manager; and (d) open and accessible for maintenance.

13.5 The use of temporary free flow Bleeders during new building construction may be

authorized by the Town Manager until such time as the permanent freeze protection device is installed and operating.

13.6 Persons renovating or doing alterations to buildings cannot disconnect a freeze protection device and put in a free flow Bleeder, unless authorized in writing by the Town Manager.

13.7 With the written approval of the Town Manager, the use of free flow Bleeders under

emergency conditions may be authorized. 13.8 Any existing free flow Bleeder which passes more than 1.5 litres per minute shall be

corrected within fourteen (14) days after the Owner receives notice from the Town Manager. After receiving notice, should the required modifications not be completed, the Town Manager may cause the water supply to be shut off.

13.9 Any thermostatically controlled Bleeder that has been altered, bypassed or modified in

any way shall be corrected within fourteen (14) days after the Owner receives notice from the Town Manager. After receiving notice, should the required modifications not be completed, the Town Manager may cause the water supply to be shut off.

14.0 INTERFERENCE WITH WATER SYSTEM

14.1 No Person shall:

(a) damage, destroy, remove or interfere in any way with any pipe, pipe

connection, valve, or other appurtenance forming part of the Water System; (b) interfere in any way or cause any interference with the use of the Water System

by another Owner, and shall not attach any device to any water pipe which may create noise, a pressure surge, back-flow or contamination of the Water System;

(c) use any boosting device on any Water Service unless the use of the boosting device has been approved by the Town Manager and the device is located on the downstream side of a water meter or inside main shut-off valve;

(d) install branch supply lines, outlets or fixtures on the upstream side of a water meter or master control valve, except for the fire protection purposes approved by the Town Manager;




(e) install branch supply lines, outlets or fixtures on the upstream side of a Premises isolating cross connection control device;

(f) cause, permit, or allow any apparatus, fitting or fixture to be or to remain connected to the Water System or allow the Water System to be operated in such a manner as to extract or add heat, cause noise, pressure surges, or other disturbances which result in annoyance or damage to other consumers of the utility;

(g) tamper with, break or remove any seal, lock-out device or lock-out tag installed by the Town on any valves or flanged outlets on Water Service connections or water meters; and

(h) attach or connect any pipe to any other pipe or main of the Water System or in any other way obtain or use any water thereof without consent of the Town Manager.

14.2 No Person, except those authorized in writing by the Town Manager, shall enter into any utility structure whether underground or above ground or any utility compound whether fenced or not.

14.3 The Town may provide consent to a Person for the operation of a specific valve when the Person requires such consent to fulfil an agreement to construct or reconstruct any portion of a water main.

14.4 No Person shall, or direct any Person to, deposit any injurious, noxious or offensive

matter or water contaminant into the water or water utility or in any way foul the water or commit any contamination to the water or water utility.

14.5 No Person shall, without authority, hinder, disrupt, or cut off the supply of water to

any consumer of the Water System. 15.0 WATER METERS

15.1 Except where otherwise provided in this bylaw, all water supplied pursuant to this

bylaw shall be measured by a water meter including a remote reading device, of a design and capacity approved by the Town Manager. Such water meters shall be installed in respect to any and all accounts as provided for in this bylaw.

15.2 The following Water Services shall not require connection to a water meter:

(a) fire service connections which are not used for any other purpose; and (b) such other connections as approved by the Town Manager.

15.3 If the Town Manager becomes aware of any use or flow of water that is not measured

by a water meter of a design and capacity approved by the Town Manager and that does not fall within a specified exception to the general requirements of water metering as set forth in section 15.2, the Town Manager may take all necessary steps to stop that use or flow of water until:




(a) an application for water supply has been made by the Owner in accordance with the provisions of this bylaw; and

(b) a water meter has been installed pursuant to the provisions of this bylaw.

15.4 The Town may charge for and recover from the Owner of a Premises the cost of supplying, installing, relocating or replacing a water meter.

15.5 The Owner of every building shall make provision of a location acceptable to the Town together with all required plumbing for the installation of a water meter.

15.6 Notwithstanding the payment of any costs, all water meters shall remain the property

of the Town. 15.7 As a condition of Water Service, the Town Manager may:

(a) determine the size, type and number of water meters to be supplied and installed in a Premises;

(b) determine the location that the water meters are to be installed; (c) inspect an installation to ensure it meets approved specifications and require

an Owner to remedy any deficiencies; (d) in the case of installation of two or more water meters, require their installation

adjacent to each other and as close as possible to the master control valve or place where the Water Service connection enters the building; and

(e) require a water meter to be either tested on site or removed for testing by the Town.

15.8 Where a meter cannot conveniently be placed inside a building, it shall be placed in a Water Meter Chamber, the location and construction of which shall be discussed with the Owner or occupant of the Premises and shall be constructed in a manner approved by the Town Manager at the cost of the Owner.

15.9 Water Meter Chambers shall be kept in good repair by the Owner. If an Owner, after receiving notice from the Town Manager, neglects to repair or improve their Water Meter Chamber, then the Town Manager shall cause the necessary repairs to be made and the Owner shall be liable for the cost of such repairs.

15.10 No Person shall allow water to be turned on until the water meter installation is

approved by the Town Manager.

15.11 Should a water meter or remote reading device, while on the property of the Owner, be damaged or destroyed, the cost of repairing or replacing the water meter shall be paid by the Owner. All water meters, regardless of size, shall be sealed by the Town.

15.12 An Owner may install a subsidiary water meter, at their own expense, on the

downstream side of the Town water meter. The Owner shall identify the subsidiary water meter, and the Town shall not use readings from it to calculate billings.




15.13 Where building alterations require the removal and re-installation of the remote reading device the Owner shall obtain approval from the Town for the removal and re-installation and shall pay all costs associated with same.

15.14 An Owner shall ensure, at their expense, that:

(a) every Water Service entering the building has a horizontal Water Meter Setting

and that the piping extends not less than 30cm beyond the wall or floor of the building immediately before the water meter position;

(b) the Water Meter Setting is positioned as close as possible to the point where the Water Service enters the building and has a safe and convenient access; and

(c) the Water Meter Setting is constructed in accordance with the Town of Banff Engineering Design Standards.

15.15 No Person shall: (a) tamper in any way with a water meter or remote-reading device; or (b) open a by-pass valve on a water meter or metering installation except in the

case of an emergency.

15.16 Every Owner shall: (a) be responsible for the safe-keeping of any water meter and any remote reading

device that is installed on their Premises; (b) notify the Town Manager immediately whenever a water meter is not

operating, if any part of a water meter becomes damaged or broken or if the seal on a by-pass valve or a water meter is broken; and

(c) pay the cost of repairing or replacing any water meter or metering facilities supplied and installed by the Town that may be damaged from any action within the control of the Owner.

15.17 Where the Town determines that seals on valves, water meters or other appurtenances have been broken and not reported, the Town shall, in addition to any other penalty, estimate the quantity of water consumed or obtained, and charge the Owner rates in accordance with the Town of Banff Fees and Charges Bylaw.

15.18 Every Owner may request that a water meter be tested for accuracy, and the cost of any such test shall be at the expense of the Town if the water meter is found to be inaccurate in excess of 3% of actual flow and such test shall be at the Owner's expense if the water meter is found to be accurate within 3% of actual flow.

15.19 The Owner of a commercial or industrial building constructed after this bylaw comes

into force or for which a building permit is issued after this bylaw comes into force, and who has installed a water meter of a size 50mm or larger shall, at their own expense, provide a valve bypass and a valve within 300mm on either side of the water meter. The bypass valve shall be sealed by the Town and shall be opened only in case




of emergencies. The Town Manager shall be notified within twenty-four (24) hours of the seal being broken.

16.0 READING OF WATER METERS

16.1 The Town Manager may:

(a) require a water meter to be read; (b) determine the frequency at which water meters shall be read; (c) shut-off the water supply to an Owner who refuses to provide a water meter

reading within three months of a request to provide such water meter readings; and

(d) estimate a water meter reading.

16.1 A water meter reading may be estimated by the Town Manager based on either previous consumption patterns or a daily average consumption for the Premises, if:

(a) the Town is unable to obtain a water meter reading; (b) a water meter fails to properly register the amount of water consumed; or (c) water supplied through a water meter has not, for any reason whatsoever,

registered on the water meter. 16.2 If an Owner experiences abnormal water consumption, the Town Manager may adjust

the Owner's bill taking into consideration any or all of the following factors:

(a) whether the Owner is a residential or general Water Service Owner; (b) the cause or nature of the abnormal water consumption; (c) any evidence of action taken by the Owner to abate the abnormal

consumption; and (d) any other factors the Town Manager deems relevant.

16.3 In the event of a difference in reading between the remote register and the water meter, the water meter shall be deemed correct.

17.0 WATER ACCOUNTS

17.1 Once a property has been serviced in accordance with this bylaw, an Owner shall open

an account prior to the Town supplying water.

17.2 Where a development and/or building permit has been issued by the Town, each Owner must ensure an account is open and shall state in detail all purposes for which water is required.

17.3 Any Person who receives water supply from the Town is liable to the Town for all charges associated with that supply of water.




18.0 RATES

18.1 All Owners shall pay for their water consumption as recorded by the water meter,

calculated in accordance with the Town of Banff Fees and Charges Bylaw, and shall pay all other applicable charges levied pursuant to this bylaw. All accounts for Water Service shall be due and payable when rendered.

18.2 No reduction in rates will be made in the monthly charge for water supplied to or made available for use by any Owner because of any interruption due to any cause whatsoever of the Water Supply.

18.3 If buildings require two or more municipal water meters, the Owner shall be billed separately for water use through each water meter.

18.4 The Town shall adjust the Owner's account to reflect errors. 18.5 The Town Manager may establish a system for the billing and collecting of the rates,

charges, and fees and in connection with the Water Service including but not limited to charges for any work done or service or material supplied for the construction, installation, connection, disconnection or replacement of any part of the Water System.

18.6 Where water is supplied by the Town through a water meter to an Owner outside the

Town:

(a) that Owner shall pay to the Town the rates approved in accordance with the Town of Banff Fees and Charges Bylaw. In default of payment of the rates set out in the Town of Banff Fees and Charges Bylaw to this bylaw or any amount due and payable to the Town for anything done, or any amounts payable, pursuant to this bylaw, the Town Manager may enforce the collection of such rates or payments by shutting off the water being supplied to the Owner, or by action in any court of competent jurisdiction, or both; and

(b) when at any time the Water Service is shut off for non-payment of accounts, a Water Service charge for reconnection as set out in the Town of Banff Fees and Charges Bylaw will be charged when the water supply is restarted. Water Service will not be restarted until the arrears and any applicable charges and fees are paid.

18.7 Overdue charges may be collected by adding the overdue charges to the tax roll for

the property. 18.8 Accounts shall be deemed to be sufficiently forwarded if they are left on the property

or if they are mailed by ordinary mail to the Owner at the mailing address of the Owner.




18.9 Where any Water Service charge is designated by reference to an hourly, daily or weekly rate, the charge for a lesser period of time shall be calculated on a proportional basis.

19.0 VIOLATIONS AND ENFORCEMENT

19.1 Any Person who contravenes the provisions of this bylaw or the terms of any permit

issued pursuant to this bylaw is guilty of an offence and is liable for the penalty set out in Schedule A or, if no penalty is specified in Schedule A for the particular offence, for the penalty in accordance with section 19.13 of this bylaw.

19.2 For the purposes of this bylaw, an act or omission by a lessee is deemed also to be an act or omission of the Owner of the real property on which the offence occurred.

19.3 When a Business commits an offence under this bylaw, every principal, director,

manager, employee or agent of the Business who authorized the act or omission that constitutes the offence or assented to or acquiesced or participated in the act or omission that constitutes the offence is guilty of the offence whether or not the Business has been prosecuted for the offence.

19.4 In the case of an offence that is of a continuing nature, a contravention constitutes a

separate offence in respect of each day, or part of a day, on which it continues and a Person guilty of such an offence is liable to a fine in an amount not less than that established by this bylaw for each such day.

19.5 When a Person is alleged to have contravened any provision of this bylaw, or the terms

of any permit issued pursuant to this bylaw a Peace Officer may issue a Town Notice of Offence which shall state:

(a) The nature of the offence; (b) The penalty payable in connection with the offence; and (c) The time period within which the penalty must be paid.

19.6 A Town Notice of Offence shall be deemed to be sufficiently served for the purposes

of this bylaw if (a) served personally on the accused; or (b) mailed by registered post to the address of the registered Owner of the

property concerned, or to the Person concerned.

19.7 Nothing in this bylaw shall prevent any Peace Officer from issuing a ticket requiring a court appearance of the defendant, pursuant to the provisions of the Provincial Offences Procedure Act or from laying an information in lieu of issuing a Town Notice of Offence.

19.8 In lieu of prosecution, the Person named in the Town Notice of Offence may elect voluntarily to make payment to the Town of the penalty amount specified in the Town Notice of Offence.




19.9 If the payment specified in the Town Notice of Offence is not paid in accordance with the terms of the ticket and in the time required by the ticket, a prosecution may then be commenced for the alleged contravention of this bylaw.

19.10 Any Person violating any of the provisions of this bylaw shall become liable to the

Town for any expense, loss or damage occasioned to the Town by reason of such violation.

19.11 Upon the failure by any Person to comply with the provisions of this bylaw, the Town

may proceed in accordance with the Municipal Government Act and perform any corrective measures required. All costs incurred may be recovered from the Person specified in the Town Notice of Offence and shall be deemed a debt due to the Town by the Person specified in the Town Notice of Offence. Debts due may be charged against the property concerned as a special lien to be recovered in like manner as property taxes.

19.12 If, in the opinion of the Town Manager, a contravention of this bylaw requires

immediate action, the Town may perform any work necessary to address the contravention of this bylaw without prior notice and all costs incurred by the Town will be payable by the Person alleged to have contravened this bylaw.

19.13 Except as otherwise provided in this bylaw, a Person who is guilty of an offence under

this bylaw for which a penalty is not otherwise provided shall, upon summary conviction before a court of competent jurisdiction, be liable to a fine of not less than One Hundred Dollars ($100.00) and not more than Two Thousand Five Hundred Dollars ($2,500.00) or in the event of non-payment of the fine, imprisonment for a period not exceeding ninety (90) days unless such fine is sooner paid.

19.14 Notwithstanding section 19.13, the imposition of a fine either by issuance of a Town

Notice of Offence or by summary conviction in court shall not relieve any Person so fined from any liability to pay to the Town any expenses arising from any damage caused by that Person to Town property.

20.0 REMEDIAL ORDERS

20.1 The Town Manager, or their delegate, is hereby authorized to issue Remedial Orders

pursuant to Section 545 of the Municipal Government Act relating to any contravention of or the enforcement of this bylaw.


(a) Direct the Person to cease the offending actions, (b) direct the Person to alter the actions which are contributing to the

contravention; (c) direct that the Person to take any action or measures necessary to remedy the

contravention of this Bylaw;




(d) state a time within the Person must comply with the Town Manager’s directions and provide proof of compliance to the Town Manager; and

(e) state that if the Person does not comply with the directions within a specified time, the Town may take the action or measure at the expense of the Owner.

20.3 A Person who receives a Remedial Order pursuant to this Bylaw may, by written

notice, request Council to review the Remedial Order within 14 days after the date the order is received in accordance with Sections 547(1)(a) of the Municipal Government Act.


21.0 REPEAL

21.1 Bylaw 157-1, the Banff Water System Bylaw, is hereby repealed.

22.0 ENACTMENT/TRANSITION

22.1 If any clause in this bylaw is found to be invalid, it shall be severed from the remainder

of the bylaw and shall not invalidate the whole bylaw. 22.2 Schedule A forms part of this bylaw. 22.3 This bylaw comes into force when it receives third reading and is signed by the Mayor

and Town Manager or designates.

READ A FIRST TIME this ____day of _______________, 2022. READ A SECOND TIME this ____day of _______________, 2022. READ A THIRD TIME this ____day of _________________, 2022.

APPROVED on behalf of the Town of Banff:

Corrie DiManno Mayor

Kelly Gibson

Town Manager




Section Description Amount 5.2 Hinder, interrupt or cause to be hindered any employee of the Town or its

contractors, servants and agents or workers, in the exercise of any of the powers or duties relating to the Water System as authorized or required in this bylaw.

$1,000

6.1 Connect a new Water Service or relocate, replace, alter or disconnect an existing Water Service connection to the Water System without approval.

$1,000

6.22 Utilize or interfere with a Curb Stop or valve of the Water System $250 8.1 Use any source of water to supply water to any residential, commercial, industrial

or institutional Premises through a Plumbing System, other than the Water System.

$1,000

8.5 Supply water from one Premises, by pipe or hose or other means either with or without charge, to any other Premises which could be supplied with water through its own Water Service Connection.

$250

8.6 Sell or distribute piped water unless specifically licensed to do so by the Town, unless the sale or distribution of water is by a landlord to a tenant or by a condo corporation to a member and that the charge to the tenant does not exceed the amount charged by the Town.

$500

10.8 Fail to have any testable cross connection control devices tested by an Approved Tester as required by the National Plumbing Code of Canada.

$250

10.9 Fail to have a cross connection control device repaired or replaced and re-tested within 5 business days.

10.10 Fail to retain test report records on-site and available to the Town Manager upon request.

$250

11.1 Use a fire hydrant without authorization. $500 11.8/11.9/11.10

Obstruct, interfere with or fail to provide access to a fire hydrant. $100

11.13 Remove or make unserviceable a privately owned hydrant. $500

11.14 Fail to notify Town if privately owned hydrant is unusable. $500

11.16 Paint a hydrant or allow a hydrant to be painted any colour except the approved colour as set out by the Town.

$250

12.1 Allow Environmentally Inappropriate use of flow of municipal water. $100

12.3 Contravene an order restricting the use of water either throughout the Town or in any particular areas of the Town.

$100

14.1 Interfere with Water System. $2,500 14.2 Enter into any utility structure. $2,500

14.5 Hinder, disrupt or cut of supply of water to any consumer. $250 15.1 Allow use of water from the Town of Banff Water System that is not measure by

a water meter. $250

15.10 Allow water to be turned on before meter installation is approved. $250 15.13 Fail to obtain approval for removal and re-installation of remote reading device. $250 15.15 Tamper with or open a remote reading device. $500

Schedule A – SPECIFIED PENALTIES




Section Description Amount 17.2 Fail to open a water account upon issue of a development and/or building

permit. $250



Page 1 of 28

TOWN OF BANFF BYLAW 157-2

Being a Bylaw in the Town of Banff, in the Province of Alberta, to Maintain a

Water System for the Town of Banff

BYLAW 157-1 - Consolidated

BEING A BYLAW OF THE TOWN OF BANFF, IN THE PROVINCE OF ALBERTA TO PROVIDE FOR THE REGULATION OF THE WATER SYSTEM

AND TO ESTABLISH A TARIFF OF RATES

WHEREAS the Municipal Government Act, RSA 2000, Chapter M-26 authorizes a council to pass bylaws for municipal purposes respecting public utilities; and

WHEREAS the Town of Banff maintains a Water System for the Town of Banff:

NOW THEREFORE the Council of the Town of Banff, in the Province of Alberta, duly assembled, enacts: 1.0 CITATION

CITATION

1. This bylaw may be cited as the "Water System Bylaw."

2.0INTERPRETATION

2. 2.1 In this bylaw, any reference to a named act is a reference to an Act of the Legislature of Alberta, as amended from time to time.In this bylaw:

a) any reference to a named act is a reference to an Act of the Legislature of Alberta, as amended from time to time;

b) any references to a Town staff position, department or committee is deemed to be the current name by which that staff position, department or committee is known;

c) the definitions in Schedule A will apply to the corresponding words if the first letter of that word is capitalized in this bylaw.

2.2 Where this bylaw refers to design and/or construction techniques, said techniques shall be in conformance with the Town’s engineering design guidelines and construction standardsTown of Banff Engineering Design Standards.

3.0 DEFINITIONS 3.1 “Approved Tester” means a Person who meets the specific technical requirements to

test backflow prevention devices, such as a Cross Connection Control Tester Certificate issued by the American Water Works Association, or approved equivalent.



Town of Banff Bylaw 157-1 – Water System Bylaw Page 2 of 28

3.2 “Bleeder” means a valve connected to Water Service or the internal house plumbing

which allows for continuous flow of water to prevent the water from freezing. 3.3 “Business” means the following, whether or not for profit and however organized or

formed, including a co-operative or association of persons:

(a) a commercial, merchandising or industrial activity or undertaking; (b) a profession, trade, occupation, calling or employment, or (c) an activity providing goods or services.

3.4 “Curb Stop” means a water service shut-off valve in a water service connection pipe located between the water main and the building, used to shut off or turn on the water supply from the water distribution system to the Premises. Usually located close to the curb or Property Line near the utility right-of-way. Also referred to as a “stop cock”, “shut-off valve”, or “service valve”.

3.5 “Development Permit” has the same meaning as in the Town of Banff Land Use

Bylaw.

3.6 “Environmentally Inappropriate” means a use or flow of water that results in a quantity of water wastage: (a) soaking into the ground, (b) entering the Town's domestic sewer or storm sewer system, or (c) escaping in any manner from the property upon which the use:

i. or flow of water originates; and ii. in excess of the quantity required for a necessary or desirable

domestic, commercial, industrial or public purpose.

3.7 “Lot” means a parcel or part of a parcel described in a certificate of title or lease. 3.8 “Owner” means:

(a) In respect of unpatented land, the Crown, (b) In respect of other land the Person who is registered under the Land Titles

Act as the Owner of the fee simple real estate in the land, (c) A Person who is the lessee of Crown land and that Person’s successors and

assigns, and (d) In respect of any property other than land, the actual Owner, occupant,

operator or Person in lawful possession of the property. 3.9 “Peace Officer” means the following employees of the Town while that person is in

the exercise or discharge of their power or duties:





(b) a Community Peace Officer appointed pursuant to the Peace Officers Act; (c) a member of the Royal Canadian Mounted Police, and (d) a park warden appointed under the National Parks Act of Canada.

.

3.10 “Person” includes a corporation and the heirs, executors, administrators or other legal representative of a person “Premises” means land and buildings on the land.

3.11 “Property Line” means the legal surveyed boundary of a property. 3.12 “Remedial Order” means a written order issued pursuant to Section 545 of the

Municipal Government Act. 3.13 “Town” means the Corporation of the Town of Banff and, where the context

requires, the land included within the boundaries of the Town of Banff. 3.14 “Town Manager” means a Person appointed as Chief Administrative Officer by

Town Council, or the Person designated by the Town Manager to carry out a particular duty.

3.15 “Town Notice of Offence” means any ticket or tag in a form approved by the Town,

authorized under the Provincial Offenses Procedures Act, issued for any offence in which a penalty may be paid out of court in lieu of appearing to answer a summons.

3.16 “Water Meter Chamber” means any exterior chamber or pit approved by the Town

Manager for the purpose of containing a water meter and related appurtenances. 3.17 “Water Meter Setting” means the section of the Water Service that includes the

meter and shut-off valves on both sides of the meter. 3.18 “Water Service” means the water line and appurtenances from the Curb Stop to the

building or Premises. 3.19 “Water System” shall mean the infrastructure for providing water services that is

owned and operated by the Town.

4.0 RESPONSIBILITY AND AUTHORITY

RESPONSIBILITY AND AUTHORITY

4.1 The Town Manager shall:

(a) have charge of all the various properties and works required for the supply of the Town and its inhabitants with water, and of the inspection of all buildings and Premises supplied with water.

(b) The Town Manager shall be responsible for obtaining all licenses, permits and approvals required for the Water System including all required easements, rights of way and pipeline and railway crossing authorizations.




4.2 The Town Manager shall be responsible for the maintenance of the Water System. 4.3 Where a Water Service is continued or initiated pursuant to this bylaw, the Town

Manager shall supply water to an Owner's Water Service to the Curb Stop of the parcel of landLot.

4.3 4.4 When a Water Service is continued or initiated pursuant to this bylaw, the Owner shall be

responsible for:

(a) providing a connection from the Curb Stop to the Owner's Water Service;

(b) ensuring that the connection is in compliance with this bylaw;

(c) ensuring that the connection and the remainder of the Water Service comply with the Safety Codes Act and any regulations passed pursuant to that Act, and Town’s engineering design guidelines and construction standards the Town of Banff Engineering Design Standards;

(d) ensuring that any permits, inspections or approvals required pursuant to the Safety Codes Act, regulations passed pursuant to that Act, any bylaw or any other applicable legislation have been conducted or obtained and are valid and subsisting, prior to connection to the Water System; and,


4.5 The Owner shall be responsible for all costs resulting from blockage, breakage, damage, and or failure of the Water Service.

4.6 The Owner shall be responsible for all costs resulting from a freezing of the Water Service if the freezing is not a result of a interruption in the supply of water through the water main.

4.64.7 Except as provided in this section, the Owner shall be responsible for the condition of the Curb

Stop cap, stem and telescoping box. No Owner shall bend or allow to be bent, a cap, or bury or allow to buried, a cap with earth, rock, asphalt or concrete. The actual costs incurred by the Town for the purposes of locating, excavating, cutting and joining and all other work done to straighten the rod and stem or to raise or lower the curb box to match existing grade shall be pro-rated between the Town and the Owner based upon the number of years each party has been responsible for the said infrastructure. The Town shall be responsible for the percentage of the actual costs equal to the period of time from January 1, 1990 to July 7, 2010, the effective date of amendment of this Bylaw in 2010, relative to the total period of time from January 1, 1990 until the date that the locating and other related work on the Curb Stop cap, stem and telescoping box are carried out. The Owner shall be responsible for the remaining percentage of the actual costs so incurred, regardless of any change in ownership from July 7, 2010 to the date thereafter upon which the work to locate the Curb Stop cap and related infrastructure is carried out. Once a Curb Stop by which Water Service is provided to a parcel of landLot is located and the underground valve confirmed to be in working order, the Owner shall thereafter have full responsibility for repairs and maintenance of the Curb Stop cap, stem and telescoping box. The Owner must provide complete and unobstructed access to the Curb Stop.

Section 11 amended 2014.07.21 Bylaw 338




4.8 In all cases where boilers are supplied with water from the Water System, the Owner of the boilers must see that a safety valve, vacuum valve or other proper device is applied to prevent danger from collapse or explosion when the water is shut off from the street.

4.9 If the Owner refuses or fails to maintain, repair or replace a Water Service as required by this Bylaw, then the Town may:

(a) turn off the water supply until the repairs have been made to stop the water loss;

(b) estimate the volume of water loss and demand payment from the Owner for that amount of water estimated to have been lost, which payment shall be due and payable upon such demand being made; and,

(c) authorize employees or agents of the Town to enter upon the land to conduct the required repairs or replacements, the cost of which shall be payable by the Owner to the Town upon demand for such payment.

4.10 The Town Manager is authorized to shut off water to any Owner in accordance with any relevant section of this bylaw provided that notice is given when practical.

4.11 The supply to any Person who has had his water shut off for any reason cited in this bylaw, shall not be restored until such time as the problem has been corrected to the satisfaction of the Town Manager and a reinstatement fee, if applicable, has been paid.

4.12 In the event of an emergency the Town Manager may shut off a Water Service without prior notice.

4.13 Subject to the approval of Council, the Town Manager may enter into an agreement to supply water to an Owner outside the Town limits.

4.14 The Town shall not be liable for damages or loss suffered by anyone due to the operation of the Water System, unless shown to be directly due to the gross negligence of the Town or its employees, and without limiting the generality of the foregoing, shall not be liable for damages or loss:

(a) for the settlement of any excavation or trench made for the installation or repair of any part of the Water System, or any damage or loss resulting from such settlement;

(a) (b) caused by the break of any water main, Water Service connection or other pipe; (c) caused by the disruption of any supply of water from the Water System when such

disruption is necessary in connection with the repair or maintenance of the Water System;

(d) caused by the disruption or cutting off of the water supply in the event of an emergency; and,

(e) for non-supply of water, whether it be caused by water stoppage, frozen mains, breakdown of machinery, power interruptions, other mechanical failures or malfunction, or other causes.

4.15 The Town shall not be responsible for any damage to buildings or property occasioned by or in the course of the installation, maintenance, repair or disconnection of any water meter provided that such damage has not been directly caused by the negligence of the Town or its employees.




4.16 The Town does not guarantee water pressure, continuous supply or direction of water flow. The Town reserves the right at any and all times, without notice, to change the operating pressure, to shut off water or to change the direction of flow. Neither the Town, its officers, employees, nor agents shall be liable for any damage, or other loss, caused by changes in water pressure, shutting off the water, change in direction of flow, or by reason of the water containing sediments, deposits, or other foreign matter.

4.17 In the event of the construction or renovation of a building or a change of

use, intensification of use or demolition on a property which requires a Development Permit under the Town of Banff Land Use Bylaw, the Owner shall provide sufficient details to the Town Manager of the existing Water Services, to the satisfaction of the Town Manager. In the event the Town Manager determines, in their sole discretion, that there are no existing Water Services, the existing services do not comply with the Town of Banff Engineering Design Standards, the existing Water Services are not designed to manage the proposed development or the existing Water Services are in a state of disrepair, the Owner shall, at his own cost: (a) Install a new Water Service designed to manage the proposed

development in accordance with the Town of Banff Engineering Design Standards; or,


4.18 A property shall be considered serviced once one connection has been made to the Water System. Any subsequent installation of connections requested or necessitated by the demolition, excavation, renovation or other works on the property shall be paid for in their entirety by the Owner.

5.0ACCESS TO PROPERTY FOR THE PURPOSES OF WATER SERVICE

5.1 As a condition of the Water Service and as operational needs dictate, employees of the Town shall have free access to all parts of a property, building or other Premises in which water is delivered and consumed, at reasonable hours of the day and upon reasonable notice for the purpose of:

(a) installation, reading, maintenance, repair and removal of water meter or other parts of the Water Service;

(b) inspection of cross connection control devices or other equipment and works associated with the Water System and Water Service; and,

(c) inspections for compliance with this bylaw.

5.2 No Person shall hinder, interrupt or cause to be hindered any employee of the Town or its contractors, servants and agents or workers, in the exercise of any of the powers or duties relating to the Water System as authorized or required in this bylaw.




5.3 In the event that a Person fails or refuses to provide access pursuant to Section 215.1, the supply of water to those Premises may be shut off upon fourteen (14) days notice.

5.4 A fee may be charged, as set by the Town Manager from time to time, where a Town employee or agent is required to make an additional visit or visits to a parcel Lotor Premises for any of the following reasons:

(a) where an Owner refuses access to a parcel Lotor Premises for a Town employee or agent to install, repair, replace, inspect, test or read a water meter or any other equipment;

(b) where a Town employee attends a parcel Lotfor a scheduled appointment to perform any of the functions in section 215.1, and the Owner is not present to provide access to the parcel;

(c) where a Town employee attends a parcel Lotto perform any of the functions set out in section 21 5.1 and is unable to proceed based on unsafe conditions or the inadequacy of access to the parcel.

6.0WATER SERVICE CONNECTIONS AND DISCONNECTIONS 6.1 Prior to connecting a new Water Service or relocating, replacing, altering or disconnecting an

existing Water Service connection to the Water System, an Owner must apply to the Town Manager not less than ten (10) business days before the Water Service is required. The Owner or his authorized agent shall submit a utilities water service request form provided by the Town for that purpose together with a fee as specified in Schedule Bthe Town of Banff Fees and Charges Bylaw. The Owner shall not proceed with a connection, relocation, replacement, alternation or disconnection until the utilities water service request is approved by the Town Manager.

6.2 The utilities water service request form shall be supplemented by any plans, specification, or any other information considered pertinent in the judgment of the Town. Plans must be authorized by an engineer or certified engineering technologist.

6.3 Prior to connecting, altering or disconnecting a Water Service from the Water System, an Owner shall provide a deposit as calculated by the Town Manager refundable upon the Water Service connection meeting the satisfaction of the Town Manager. The Water Service line shall be left uncovered until it has been inspected and approved. If no inspection was completed before the line was covered, the Town shall demand re-excavation for inspection at the cost of the Owner.

6.4 The Town Manager may at any time specify the required position or require the relocation, at the Owner's expense, of any water meter, cross connection control device, pipe, valve, or fitting forming part of the Water System.

6.5 Unless hereinafter provided, no permit for the demolition or removal of a building shall be issued by the Town, nor shall any Person cause, permit or allow to be demolished or removed a building connected to the Water System, until application is made to the Town to terminate the Water Service connection, the Town has been paid the termination costs provided for in Schedule Bthe Town of Banff Fees and Charges Bylaw, and the Water Service has been disconnected. Notwithstanding the foregoing, the Town Manager may, in




circumstances which he considers appropriate, permit the Water Service to remain connected to the water main.

6.6 The Owner or his authorized agent shall provide the Town Manager with a site plan on which the size and location of the required Water Service are shown.

6.7 If an Owner applies for installation of a Water Service to a property which does not abut a water main, the Town may refuse the application or approve the application with conditions.

6.8 No extension of water mains shall be constructed without authorization from the Town.

6.9 The Water Service shall be run from the water main to the property in the shortest way possible.

6.10 When any Lot can be served from the street, avenue or lane, the Town Manager may decide whether the Lot will be serviced with water from the street, avenue or lane.

6.11 Unless otherwise provided for in this bylaw, only one Water Service connection per Lot shall be permitted.

6.12 For Lots other than single family residential Lots, the Town Manager may authorize more than one Water Service connection.

6.13 The expenses of installing any Water Service connection to a subdivided Lot, or portions of the same, shall be borne by the Owner.

6.14 A Lot shall be considered serviced once a connection has been made from the Water System to the Curb Stop, and this connection has met with the approval of the Town Manager. A Water Service is considered live when connected to the Premises. Any further installations requested or necessitated by the demolition, excavation, renovations or other works shall be paid for in their entirety by the Owner.

6.15 The size of the Water Service shall be in accordance with provincial regulations and Town’s engineering design guidelines and construction standardsTown of Banff Engineering Design Standards.

6.16 All Premises shall be serviced by a maximum of one service pipe of size sufficient, in the opinion of the Town Manager, to deliver an adequate supply of water. Where an application is made for a larger service pipe or change in the location of an existing service pipe, a new service pipe will be installed at the cost of the Owner.

6.17 A separate Water Service pipe to be used for fire purposes only may be constructed by the Owner and at the Owner's cost from the water main to his Premises. Should the said Water Service pipe not be maintained as required, the same may be disconnected by order of the Town Manager.

6.18 Water Service connections shall not cross property lines between adjacent private properties except by legally registered easement plans and agreements.

6.19 There shall be placed, on each Water Service pipe, a Curb Stop at or near the Property Line, within Town right-of-way or utility easement, for the purpose of turning the water supply on or off. Over the Curb Stop there shall be placed a metallic valve box of design approved by the Town. Service valvesCurb Stops shall be kept clear of all




obstruction so that ready access may be had to same to shut off the water when the occasion arises.

6.20 An inside main shut-off valve shall be located immediately inside the outer wall of the Premises and before the water meter.

6.21 Every Owner shall ensure:

(a) that all shut-off valves on the Premises are maintained in good mechanical condition; and,

(b) that all shut-off valves are easily accessible at all times to ensure that such valves are operable in case of emergency.

6.22 No Person shall in any way utilize or interfere with a Curb Stop or valve of the Water System without permission of the Town Manager. Whenever water supply has been turned off at a Curb Stop, no Person shall turn it on again unless authorized to do so by the Town Manager.

6.23 Persons requiring a continuous and uninterrupted supply, constant pressure or temperature of water, or having processes or equipment that require particularly clear or pure water shall, at their own cost, provide such facilities as required to meet the water quality objectives, provided such facilities are approved by the Town and do not interfere with the operation of the Water System.

6.24 All Water Service terminations will be carried out at the main unless otherwise determined by the Town Manager.

7.0TEMPORARY CONNECTIONS AND DISCONNECTIONS

7.1 Application for temporary Water Service shall be made in writing to the Town Manager not less than ten (10) working days before the Water Service is required. If, in the opinion of the Town Manager, a water meter should be installed on the temporary Water Service, the applicant shall provide a safe and adequate location for the water meter and shall be responsible for the payment for the use of water as set out in Schedule Bthe Town of Banff Fees and Charges Bylaw.

7.2 Any Owner requesting a temporary disconnect for water shall provide a minimum of two (2) working days notice to the Town and shall pay a Water Service fee for such disconnection and a further Water Service charge for the reconnection, both in the amounts set out in Schedule Bthe Town of Banff Fees and Charges Bylaw of this bylaw.

8.0ALTERNATE SOURCES OF WATER

8.1 No Person shall use any source of water to supply water to any residential, commercial, industrial, or institutional Premises through a plumbing system, other than the Water System, without written consent of the Town Manager.

8.2 The Town Manager may authorize the use of an alternative source of water subject to such terms and conditions the Town Manager deems necessary, and notwithstanding the generality of the foregoing he or she may set a limit on the period of time for which an alternative supply of water may be used.




8.3 No Person who has been granted permission by the Town Manager to use an alternative source of water shall allow that alternate source of water, or any pipes or devices connected to such alternate water source, to be connected to the Water System.

8.4 The Town shall not be responsible for the quality of water obtained from any alternate source of water.

8.5 Unless authorized by the Town Manager in writing, no Person shall provide or supply water from one Premises, by pipe or hose or other means either with or without charge, to any other Premises which could be supplied with water through its own Water Service connection.

8.6 No Person shall sell or distribute piped water unless specifically licensed to do so by the Town, unless the sale or distribution of water is by a landlord to a tenant or by a condo corporation to a member and the charge to the tenant does not exceed the amount charged by the Town.

9.0CROSS CONNECTIONS

9.1 No Person shall cause, permit, or allow to remain connected to the Water System any piping, fixture, fitting, container, or other appliance which may cause water from a source other than the Water System, or any other harmful deleterious liquid or substance, to enter the Water System.

9.2 Where the Town Manager believes that a cross connection exists in contravention of Section 579.1, the Town Manager may carry out an inspection:

(a) upon reasonable notice to the Owner; or (b) without notice where the Town Manager believes that an immediate threat of

contamination to the Water System exists.

9.3 Where the Town Manager determines that there exists a cross connection, the Town shall give notice to the Owner to correct it at his own expense within a specific time period.

9.4 Where the Town Manager determines that a cross connection continues to exist in contravention to Section 579.3, the Town Manager may cut off the Water Service to that parcel Lot or Premises with reasonable notice, and where the Town Manager believes that such cross connection poses an immediate threat of contamination of the Water System, he may cut off such Water Service without notice.

10.0CROSS CONNECTION CONTROL DEVICES

10.1 The Town Manager may, at his or her discretion, require the installation of a cross connection control device on any Water Service.

10.2 The design, selection, installation, maintenance and field testing of cross connection control devices shall comply with the National Plumbing Code as amended from time to time.




10.3 In the event that the National Plumbing Code does not clearly indicate the method of cross connection control, the method to be used to protect the potable water supply shall be as specified by the Town Manager.

10.4 All cross connection control devices shall be installed so they are easily accessible for testing and maintenance.

10.5 No bypass, jumper, or other device shall be installed which may reduce the efficiency of or circumvent any cross connection control device.

10.6 An air gap separation shall be used wherever practicable, and in preference to any other method of cross connection control.

10.7 An air gap separation shall be mandatory, and may be in addition to a cross connection control device on the Water Service pipe on sewage handling piping or equipment, non-potable water systems, and where any lethal substances or conditions may exist.

10.8 Every Owner shall, at their own expense, have any testable cross connection control devices tested by an Approved Tester as required by the National Plumbing Code.

10.9 Where a device fails a test referred to in Section 10.868, the Owner shall have the device repaired or replaced and re-tested within five (5) business days.

10.10 Every Owner shall retain test report records on-site and available to the Town Manager upon request.

10.11 As a condition of Water Service, the Town Manager may issue an order to an Owner requiring the installation, testing, or repair of a device and that order may specify a date and time by which the Owner must comply with the terms of the order.

10.12 Where an Owner fails to comply with an order issued by the Town Manager pursuant to subsection 71, the Town Manager may shut off the Water Service or services until the situation has been remedied.

11.0 FIRE HYDRANTS

11.1 Unless authorized by the Town Manager in accordance with this bylaw, no Person shall: (a) open or close any hydrant or hydrant valve; (b) connect any device of any kind to a hydrant, including a pipe, hose, fixture or

appliance;, or (c) use water from a hydrant, regardless of whether that hydrant is located on

private or public property, for any purpose other than fire protection.

11.2 The Town Manager may authorize Town employees or other persons to use hydrants for the purposes of temporary water supply, street cleaning, flushing sewers, street repairs, or any other purpose that meets the approval of the Town Manager.

11.3 The Town may authorize the use of a hydrant for the supply of water upon receipt of a hydrant use permit form provided by the Town for that purpose together with a fee as specified in Schedule Bthe Town of Banff Fees and Charges Bylaw.




11.4 Charges for water to be used in construction activities will be in accordance with the rates as shown in Schedule Bthe Town of Banff Fees and Charges Bylaw, and are payable as determined by the Town Manager.

11.5 The Town Manager may, as a condition for the use of fire hydrants and the use of water from fire hydrants, require that the water pass through a water meter and cross connection control device prior to use.

11.6 If a water meter is used pursuant to section 7710.5, the Person who has received authorization to use a hydrant shall obtain a portable water meter and pay the metered rate for the water used as specified in Schedule Bthe Town of Banff Fees and Charges Bylaw. In no case is the water meter to be left connected to the hydrant when it is not in use.

11.7 A Person who has received authorization to use a hydrant shall provide a refundable damage deposit in accordance with Schedule Bthe Town of Banff Fees and Charges Bylaw, abide by all provisions in this bylaw and ones specified in the Hydrant Use Permit, use only the hydrants listed on the permit, dispense water only through the hydrant meter and cross connection control device provided for that purpose, open and close hydrants with a key approved by the Town, replace all hydrant caps and otherwise return the hydrant to its existing condition, report immediately to the Town any damaged or malfunctioning hydrants, properly use the hydrant meter, return the meter, and pay for the volume of water used in accordance with Schedule Bthe Town of Banff Fees and Charges Bylaw, prior to the expiration date listed on the permit.

11.8 No Owner or occupant of a parcel Lotshall allow the access to a hydrant located on or adjacent to that parcel Lotor Premises to be obstructed in any manner, including the building or erection of any structure or the accumulation of any building material, rubbish, snow or other obstruction.

11.9 No Owner or occupant of a parcel Lot or Premises shall allow anything on the parcel Lotto interfere with the operation of a hydrant located on or adjacent to that parcel.

11.10 All persons who own property on which a fire hydrant is located or own property which is adjacent to Town owned property on which a fire hydrant is located:

(a) shall maintain a 2 m clearance on each side of a fire hydrant and a 1 m clearance on the side of a fire hydrant farthest from the nearest adjacent street;

(b) shall not permit anything to be constructed, erected, or placed within the clearance provided in paragraph (a) of this subsection; and

(c) shall not permit anything except grass to be planted within the clearance area set out in subsection (a).

11.11 Any Person who wishes to have a Town-owned fire hydrant relocated may request in writing to the Town Manager that the hydrant be relocated. If approved, the Person making the request shall pay in advance the estimated cost determined by the Town Manager, subject to a refund or additional payment, depending upon the actual cost when the work has been completed.

11.12 The Town may require that a fire hydrant be installed on private property at the expense of the Owner of the property. Fire hydrants located on private property must be




approved, installed, used and maintained in accordance with the Alberta Fire Code and all municipal bylaws.

11.13 Any privately owned hydrant shall not be removed or otherwise made unserviceable without the written authorization of the Town Manager.

11.14 The Town Manager shall be notified immediately when any privately owned hydrant is determined to be in a condition that would render it unusable for fire fighting purposes.

11.15 If the Owner fails or refuses to maintain, repair or replace a hydrant located on private property as required by this bylaw, then the Town may:

11.16 turn off the water supply until the repairs have been made to stop the water loss;

11.17 estimate the volume of water loss and demand payment from the Owner for that amount of water estimated to have been lost which payment shall be due and payable upon such demand being made; and,

11.18 authorize employees or agents of the Town to enter upon the land to conduct the required repairs or replacements, the cost of which shall be payable by the Owner to the Town upon demand for such payment.

11.19 No Owner or Occupant of a parcel Loton which a private fire hydrant is situated shall paint such hydrant or allow such hydrant to be painted any colour except the approved colour as set out by the Town.

12.0 WATER WASTAGE

12.1 No Owner or Occupant of a parcel Lot shall do or allow any act that results in an Environmentally Inappropriate use or flow of municipal water.

12.2 Notwithstanding section 8912.1, the Town Manager may authorize in writing the discharge of potable water onto a street or sidewalk for the purpose of:

(a) health and safety;

(b) the installation and maintenance of infrastructure, including the flushing of water mains, hydrant leads and Water Service connections;

(c) preventing the freezing of water mains, hydrant leads and Water Service connections;

(d) conducting water flow tests;

(e) installation and testing of permanently installed irrigation systems;

(f) training programs for fire fighters employed by the Town; and,

(g) other purposes as deemed necessary by the Town Manager.

12.3 The Town Manager may at any time make orders restricting the use of water either throughout the Town or in any particular areas of the Town. The order may specify that such restricted use of water shall apply during such hours of any day of the week as may be specified in the order.

13.0 FREEZE PROTECTION




13.1 The Owner shall be responsible for all costs resulting from a freezing of the Water Service if the freezing is not a result of an interruption in the supply of water through the water main.


13.2 If required, Water Services shall be insulated in accordance with the Town’s engineering design guidelines and construction standardsTown of Banff Engineering Design Standards.

13.3 The Owner, at his own expense, may install a freeze protection device. Freeze protection devices or methods shall be installed or employed in accordance with the Town’s engineering design guidelines and construction standardsTown of Banff Engineering Design Standards and with approval of the Town Manager. The Owner will be responsible and shall be liable for any damage which may result from the improper or negligent operation and maintenance of the freeze protection device.

13.4 Free flow Bleeders shall be:

(a) located on the Owner side of the entry valve or water meter, unless authorized in writing by the Town Manager;

(b) sized not to pass more than 1.5 litres per minute of water;

(c) indirectly connected to a waste pipe in a manner approved by the Town Manager; and,

(d) open and accessible for maintenance.

13.5 The use of temporary free flow Bleeders during new building construction may be authorized by the Town Manager until such time as the permanent freeze protection device is installed and operating.

13.6 Persons renovating or doing alterations to buildings cannot disconnect a freeze protection device and put in a free flow Bleeder, unless authorized in writing by the Town Manager.

13.7 With the written approval of the Town Manager, the use of free flow Bleeders under emergency conditions may be authorized.

13.8 Any existing free flow Bleeder which passes more thant 1.5 litres per minute shall be corrected within fourteen (14) days after the Owner receives notice from the Town Manager. After receiving notice, should the required modifications not be completed, the Town Manager may cause the water supply to be shut off.

13.9 Any thermostatically controlled Bleeder that has been altered, bypassed or modified in any way shall be corrected within fourteen (14) days after the Owner receives notice from the Town Manager. After receiving notice, should the required modifications not be completed, the Town Manager may cause the water supply to be shut off.

14.0INTERFERENCE WITH WATER SYSTEM





(a) damage, destroy, remove or interfere in any way with any pipe, pipe connection, valve, or other appurtenance forming part of the Water System;

(b) interfere in any way or cause any interference with the use of the Water System by another Owner, and shall not attach any device to any water pipe which may create noise, a pressure surge, back-flow or contamination of the Water System;

(c)use any boosting device on any Water Service unless the use of the boosting device has been approved by the Town Manager and the device is located on the downstream side of a water meter or inside main shut-off valve;

(d) install branch supply lines, outlets or fixtures on the upstream side of a water meter or master control valve, except for the fire protection purposes approved by the Town Manager;

(e)install branch supply lines, outlets or fixtures on the upstream side of a Premises isolating cross connection control device;

(f) cause, permit, or allow any apparatus, fitting or fixture to be or to remain connected to the Water System or allow the Water System to be operated in such a manner as to extract or add heat, cause noise, pressure surges, or other disturbances which result in annoyance or damage to other consumers of the utility;

(g) tamper with, break or remove any seal, lock-out device or lock-out tag installed by the Town on any valves or flanged outlets on Water Service connections or water meters; and,

(h) attach or connect any pipe to any other pipe or main of the Water System or in any other way obtain or use any water thereof without consent of the Town Manager.

14.2 No Person, except those authorized in writing by the Town Manager, shall enter into any utility structure whether underground or above ground or any utility compound whether fenced or not.

14.3 The Town may provide consent to a Person for the operation of a specific valve when the Person requires such consent to fulfil an agreement to construct or reconstruct any portion of a water main.

14.4 No Person shall, or direct any Person to, deposit any injurious, noxious or offensive matter or water contaminant into the water or water utility or in any way foul the water or commit any contamination to the water or water utility.

14.5 No Person shall, without authority, hinder, disrupt, or cut off the supply of water to any consumer of the Water System.

15.0WATER METERS

15.1 Except where otherwise provided in this bylaw, all water supplied pursuant to this bylaw shall be measured by a water meter including a remote reading device, of a design and capacity approved by the Town Manager. Such water meters shall be installed in respect to any and all accounts as provided for in this bylaw.

15.2 The following Water Services shall not require connection to a water meter: (a) fire service connections which are not used for any other purpose; and, (b) such other connections as approved by the Town Manager.

15.3 If the Town Manager becomes aware of any use or flow of water that is not measured by a water meter of a design and capacity approved by the Town Manager and that does




not fall within a specified exception to the general requirements of water metering as set forth in Section 10715.2, the Town Manager may take all necessary steps to stop that use or flow of water until:

(a) an application for water supply has been made by the Owner in accordance with the provisions of this bylaw; and,

(b) a water meter has been installed pursuant to the provisions of this bylaw.

15.4 The Town may charge for and recover from the Owner of a Premises the cost of supplying, installing, relocating or replacing a water meter.

15.5 The Owner of every building shall make provision of a location acceptable to the Town together with all required plumbing for the installation of a water meter.

15.6 Notwithstanding the payment of any costs, all water meters shall remain the property of the Town.

15.7 As a condition of Water Service, the Town Manager may:

(a) determine the size, type and number of water meters to be supplied and installed in a premise;

(b) determine the location that the water meters are to be installed; (c) inspect an installation to ensure it meets approved specifications and require an

Owner to remedy any deficiencies; (d) in the case of installation of two or more water meters, require their installation

adjacent to each other and as close as possible to the master control valve or place where the Water Service connection enters the building; and,

(e) require a water meter to be either tested on site or removed for testing by the Town.

15.8 Where a meter cannot conveniently be placed inside a building, it shall be placed in a Water Meter Chamber, the location and construction of which shall be discussed with the Owner or occupant of the Premises and shall be constructed in a manner approved by the Town Manager at the cost of the Owner.

15.9 Water Meter Chambers shall be kept in good repair by the Owner. If an Owner, after receiving notice from the Town Manager, neglects to repair or improve his Water Meter Chamber, then the Town Manager shall cause the necessary repairs to be made and the Owner shall be liable for the cost of such repairs.

15.10 No Person shall allow water to be turned on until the water meter installation is approved by the Town Manager.

15.11 Should a water meter or remote reading device, while on the property of the Owner, be damaged or destroyed, the cost of repairing or replacing the water meter shall be paid by the Owner. All water meters, regardless of size, shall be sealed by the Town.

15.12 An Owner may install a subsidiary water meter, at his own expense, on the downstream side of the Town water meter. The Owner shall identify the subsidiary water meter, and the Town shall not use readings from it to calculate billings.




15.13 Where building alterations require the removal and re-installation of the remote reading device the Owner shall obtain approval from the Town for the removal and re-installation and shall pay all costs associated with same.

15.14 An Owner shall ensure, at their expense, that:

(a) every Water Service entering the building has a horizontal Water Meter Setting and that the piping extends not less than 30cm beyond the wall or floor of the building immediately before the water meter position;

(b) the Water Meter Setting is positioned as close as possible to the point where the Water Service enters the building and has a safe and convenient access;

(c) the Water Meter Setting is constructed in accordance with the Town’s engineering design guidelines and construction standardsTown of Banff Engineering Design Standards.


(a) tamper in any way with a water meter or remote-reading device; or,

(b) open a by-pass valve on a water meter or metering installation except in the case of an emergency.

15.16 Every Owner shall:

(a) be responsible for the safe-keeping of any water meter and any remote reading device that is installed on his premise;

(b) notify the Town Manager immediately whenever a water meter is not operating, if any part of a water meter becomes damaged or broken or if the seal on a by-pass valve or a water meter is broken;

(c) pay the cost of repairing or replacing any water meter or metering facilities supplied and installed by the Town that may be damaged from any action within the control of the Owner.

15.17 Where the Town determines that seals on valves, water meters or other appurtenances have been broken and not reported, the Town shall, in addition to any other penalty, estimate the quantity of water consumed or obtained, and charge the Owner rates in accordance with the Schedule Bthe Town of Banff Fees and Charges Bylaw.

15.18 Every Owner may request that a water meter be tested for accuracy, and the cost of any such test shall be at the expense of the Town if the water meter is found to be inaccurate in excess of 3% of actual flow and such test shall be at the Owner's expense if the water meter is found to be accurate within 3% of actual flow.

15.19 The Owner of a commercial or industrial building constructed after this bylaw comes into force or for which a building permit is issued after this bylaw comes into force, and who has installed a water meter of a size 50mm or larger shall, at his own expense, provide a valved bypass and a valve within 300mm on either side of the water meter. The bypass valve shall be sealed by the Town and shall be opened only




in case of emergencies. The Town Manager shall be notified within twenty-four (24) hours of the seal being broken.

16.0 READING OF WATER METERS

16.1 The Town Manager may:

(a) require a water meter to be read;

(b) determine the frequency at which water meters shall be read;

(c) shut-off the water supply to an Owner who refuses to provide a water meter reading within three months of a request to provide such water meter readings; and,

(d) estimate a water meter reading.

16.2 A water meter reading may be estimated by the Town Manager based on either previous consumption patterns or a daily average consumption for the Premises, if:

(a) the Town is unable to obtain a water meter reading;

(b) a water meter fails to properly register the amount of water consumed; or,

(c) water supplied through a water meter has not, for any reason whatsoever, registered on the water meter.

16.3 If an Owner experiences abnormal water consumption, the Town Manager may adjust the Owner's bill taking into consideration any or all of the following factors:

(a) whether the Owner is a residential or general Water Service Owner;

(b) the cause or nature of the abnormal water consumption;

(c) any evidence of action taken by the Owner to abate the abnormal consumption; and,

(d) any other factors the Town Manager deems relevant.

16.4 In the event of a difference in reading between the remote register and the water meter, the water meter shall be deemed correct.

17.0WATER ACCOUNTS

17.1 Once a property has been serviced in accordance with this bylaw, an Owner shall open an account prior to the Town supplying water.

17.117.2 Where a development and/or building permit has been issued by the Town, each Owner must ensure an account is open and shall state in detail all purposes for which water is required.

17.217.3 Any Person who receives water supply from the Town is liable to the Town for all charges associated with that supply of water.

18.0RATES




18.1 All Owners shall pay for their water consumption as recorded by the water meter, calculated in accordance with Schedule Bthe Town of Banff Fees and Charges Bylaw, and shall pay all other applicable charges levied pursuant to this bylaw. All accounts for Water Service shall be due and payable when rendered.

18.2 No reduction in rates will be made in the monthly charge for water supplied to or made available for use by any Owner because of any interruption due to any cause whatsoever of the Water Supply.

18.3 If buildings require two or more municipal water meters, the Owner shall be billed separately for water use through each water meter.

18.4 The Town shall adjust the Owner's account to reflect errors.

18.5 The Town Manager may establish a system for the billing and collecting of the rates, charges, and fees and in connection with the Water Service including but not limited to charges for any work done or service or material supplied for the construction, installation, connection, disconnection or replacement of any part of the Water System.

18.6 Where water is supplied by the Town through a water meter to an Owner outside the Town:

(a) that Owner shall pay to the Town the rates approved in accordance with Schedule Bthe Town of Banff Fees and Charges Bylaw. In default of payment of the rates set out in Schedule Bthe Town of Banff Fees and Charges Bylaw to this bylaw or any amount due and payable to the Town for anything done, or any amounts payable, pursuant to this bylaw, the Town Manager may enforce the collection of such rates or payments by shutting off the water being supplied to the Owner, or by action in any court of competent jurisdiction, or both;

(b) when at any time the Water Service is shut off for non-payment of accounts, a Water Service charge for reconnection as set out in Schedule Bthe Town of Banff Fees and Charges Bylaw will be charged when the water supply is restarted. Water Service will not be restarted until the arrears and any applicable charges and fees are paid.

18.7 Overdue charges may be collected by adding the overdue charges to the tax roll for the property.

18.8 Accounts shall be deemed to be sufficiently forwarded if they are left on the property or if they are mailed by ordinary mail to the Owner at the mailing address of the Owner.

18.9 Where any Water Service charge is designated by reference to an hourly, daily or weekly rate, the charge for a lesser period of time shall be calculated on a proportional basis.

19.0VIOLATIONS AND ENFORCEMENT

19.1 Any Person who contravenes the provisions of this bylaw or the terms of any permit issued pursuant to this bylaw is guilty of an offence and is liable for the penalty set out in Schedule CSchedule A or, if no penalty is specified in Schedule CSchedule A for the particular offence, for the penalty in accordance with section 154 19.13 of this bylaw.




19.2 For the purposes of this bylaw, an act or omission by a lessee is deemed also to be an act or omission of the Owner of the real property on which the offence occurred. 19.3 When a Business commits an offence under this bylaw, every principal, director,

manager, employee or agent of the Business who authorized the act or omission that constitutes the offence or assented to or acquiesced or participated in the act or omission that constitutes the offence is guilty of the offence whether or not the Business has been prosecuted for the offence.

19.4 In the case of an offence that is of a continuing nature, a contravention constitutes a

separate offence in respect of each day, or part of a day, on which it continues and a Person guilty of such an offence is liable to a fine in an amount not less than that established by this bylaw for each such day.

19.5 Any Person found to be violating any provision of this bylaw may be served by the Town with written notice stating the nature of the violation and providing a reasonable time limit for the satisfactory correction thereof. The offender shall permanently cease all violations, or carry out or cause to be done any such work as may be required to conform with this Bylaw in accordance with the notice.

19.619.5 When a Person is alleged to have contravened any provision of this bylaw, or the terms of any permit issued pursuant to this bylaw a Community Peace Officer or Bylaw Services Officer may issue a Town Notice of Offence which shall state:

(a) The nature of the offence;

(b) The penalty payable in connection with the offence; and

(c) The time period within which the penalty must be paid.

19.719.6 A Town Notice of Offence shall be deemed to be sufficiently served for the purposes of this bylaw if

(a) served personally on the accused; or

(b) mailed by registered post to the address of the registered Owner of the property concerned, or to the Person concerned.

19.819.7 Nothing in this bylaw shall prevent any Community Peace Officer from issuing a ticket requiring a court appearance of the defendant, pursuant to the provisions of the Provincial Offences Procedure Act or from laying an information in lieu of issuing a Town Notice of Offence.

19.919.8 In lieu of prosecution, the Person named in the Town Notice of Offence may elect voluntarily to make payment to the Town of the penalty amount specified in the Town Notice of Offence.

19.1019.9 If the payment specified in the Town Notice of Offence is not paid in accordance with the terms of the ticket and in the time required by the ticket, a prosecution may then be commenced for the alleged contravention of this bylaw.

19.1119.10 Any Person violating any of the provisions of this bylaw shall become liable to the Town for any expense, loss or damage occasioned to the Town by reason of such violation.




19.1219.11 Upon the failure by any Person to comply with the provisions of this bylaw, the Town may proceed in accordance with the Municipal Government Act and perform any corrective measures required. All costs incurred may be recovered from the Person specified in the Town Notice of Offence and shall be deemed a debt due to the Town by the Person specified in the Town Notice of Offence. Debts due may be charged against the property concerned as a special lien to be recovered in like manner as property taxes.

19.1319.12 If, in the opinion of the Town Manager, a contravention of this bylaw requires immediate action, the Town may perform any work necessary to address the contravention of this bylaw without prior notice and all costs incurred by the Town will be payable by the Person alleged to have contravened this bylaw.

19.1419.13 Except as otherwise provided in this bylaw, a Person who is guilty of an offence under this bylaw for which a penalty is not otherwise provided shall, upon summary conviction before a court of competent jurisdiction, be liable to a fine of not less than One Hundred Dollars ($100.00) and not more than Two Thousand Five Hundred Dollars ($2,500.00) or in the event of non-payment of the fine, imprisonment for a period not exceeding ninety (90) days unless such fine is sooner paid.

19.1519.14 Notwithstanding Section 15419.13, the imposition of a fine either by issuance of a Town Notice of Offence or by summary conviction in court shall not relieve any Person so fined from any liability to pay to the Town any expenses arising from any damage caused by that Person to Town property.

APPEALS

20 A Person who receives a written order pursuant to this Bylaw may, by written notice, request Council to review the order within 14 days after the date the order is received.

21 After reviewing the order, Council may confirm, vary, substitute or cancel the order. 20.0 REMEDIAL ORDERS

20.1 The Town Manager, or his or her delegate, is hereby authorized to issue Remedial Orders pursuant to Section 545 of the Municipal Government Act relating to any contravention of or the enforcement of this bylaw.


(a) Direct the Person to cease the offending actions, (b) direct the Person to alter the actions which are contributing to the contravention; (c) direct that the Person to take any action or measures necessary to remedy the

contravention of this Bylaw; (d) state a time within the Person must comply with the Town Manager’s directions

and provide proof of compliance to the Town Manager; and




(e) state that if the Person does not comply with the directions within a specified time, the Town may take the action or measure at the expense of the Owner.

20.3 A Person who receives a Remedial Order pursuant to this Bylaw may, by written

notice, request Council to review the Remedial Order within 14 days after the date the order is received in accordance with Sections 547(1)(a) of the Municipal Government Act.


21.0 REPEAL Bylaw 157-1, the Banff Water System Bylaw, is hereby repealed.

22.0 ENACTMENT/TRANSITION

22.1 If any clause in this bylaw is found to be invalid, it shall be severed from the remainder of the bylaw and shall not invalidate the whole bylaw.

22.2 Schedules A, B, and C forms part of this bylaw.

158 Bylaw 157 is repealed upon this bylaw coming into force.

22.3 This bylaw comes into force when it receives third reading and is signed by the Mayor and Town Manager or designates.

Read a first time this 22nd day of March, 2010.

Read a second time this 28th day of June, 2010.

Read a third time this 28th day of June, 2010. Approved on behalf of the Town of Banff: July 7, 2010

John Stutz Mayor

Date

July 7, 2010

Robert Earl Town Manager

Date




Schedule A – DEFINITIONS The following definitions will apply to the corresponding words if the first letter of that word is capitalized in this bylaw: Approved Tester means a Person who meets the specific technical requirements to test backflow prevention devices, such as a Cross Connection Control Tester Certificate issued by the American Water Works Association, or approved equivalent.

Bleeder means a valve connected to the Water Service or the internal house plumbing which allows for continuous flow of water to prevent the water from freezing. Business means the following, whether or not for profit and however organized or formed, including a co-operative or association of persons:

a) a commercial, merchandising or industrial activity or undertaking; b) a profession, trade, occupation, calling or employment, or c) an activity providing goods or services.

Bylaw Services Officer means an employee of the Town who has been appointed to the position of Bylaw Services Officer pursuant to the Bylaw Enforcement Bylaw 5-2 or Land Use Bylaw 31-3.

Community Peace Officer means a Person appointed as such under the Police Act.

Curb Stop means a water service shut-off valve in a water service connection pipe located between the water main and the building, used to shut off or turn on the water supply from the water distribution system to the premises. Usually located close to the curb or property line near the utility right-of-way. Also referred to as a “stop cock”, “shut-off valve”, or “service valve”. Environmentally Inappropriate: means a use or flow of water that results in a quantity of water wastage:

(a) soaking into the ground, (b) entering the Town's domestic sewer or storm sewer system, or (c) escaping in any manner from the property upon which the use or flow of water originates,

in excess of the quantity required for a necessary or desirable domestic, commercial, industrial or public purpose.

Lot means a parcel or part of a parcel described in a certificate of title or lease.

Owner means

a) In respect of unpatented land, the Crown, b) In respect of other land the Person who is registered under the Land Titles Act as the

Owner of the fee simple real estate in the land, c) A Person who is the lessee of Crown land and that Person’s successors and assigns, and d) In respect of any property other than land, the actual Owner, occupant, operator or Person

in lawful possession of the property.




Person includes a corporation and the heirs, executors, administrators or other legal representative of a person.

Premises means land and buildings on the land.

Property Line means the legal surveyed boundary of a property.

Town means the Corporation of the Town of Banff and, where the context requires, the land included within the boundaries of the Town of Banff.

Town Manager means a Person appointed as Chief Administrative Officer by Town Council, or the Person designated by the Town Manager to carry out a particular duty.

Town Notice of Offence means any ticket or tag in a form approved by the Town, authorized under the Provincial Offenses Procedures Act, issued for any offence in which a penalty may be paid out of court in lieu of appearing to answer a summons.

Water Meter Chamber means any exterior chamber or pit approved by the Town Manager for the purpose of containing a water meter and related appurtenances.

Water Meter Setting means the section of the Water Service that includes the meter and shut-off valves on both sides of the meter.

Water Service means the water line and appurtenances from the Curb Stop to the building or Premises.

Water System shall mean the infrastructure for providing water services that is owned and operated by the Town.




Schedule B – WATER RATES AND FEES Amended 2014.01.01 Bylaw 329

Amended 2015.01.01 Bylaw 342 Amended 2016.01.01 Bylaw 352 Amended 2016.02.08 Bylaw 356 Amended 2017.01.01 Bylaw 378 Amended 2018.01.01 Bylaw 388

Amended 2019.01.01 Bylaw 388-1 Amended 2020.12.07 – Bylaw 388-3 Amended 2021.12.-6 – Bylaw 388-4

1. Annual charges for water consumption:

Consumption Rate (per cubic meter) Town Rate Out of Town Rate

2021 2022 2021 2022 $1.00 $1.02 $1.26 $1.28

Water Meter Service Size

Monthly Base Rate Monthly Base Rate

Town Rate Out of Town Rate Town Rate Out of

Town Rate 2021 2022 2022 2022

15 mm (.625 inch) $5.26 $6.84 $5.35 $6.95

20 mm (.75 inch) $5.78 $7.89 $5.87 $8.02

25 mm (1.0 inch) $7.26 $9.47 $7.48 $9.62

40 mm (1.5 inch) $9.47 $12.11 $9.62 $12.30

50 mm (2.0 inches) $15.26 $18.94 $15.50 $19.24

75 mm (3.0 inches) $57.88 $73.69 $58.81 $74.87

100 mm (4.0 inches) $73.69 $94.73 $74.87 $96.24

150 mm (6.0 inches) $110.43 $136.84 $112.29 $139.03

Unmetered Properties

Un-metered rates are based on the service running to the property and are to be set by the Town Manager.

The Rates identified in this Schedule shall apply in the calendar year indicated (from January 1 to December 31 inclusive) Consumers 65 years of age and older are eligible for a $50.00 per annum reduction in annual water charges for the residence owned and occupied by the consumer. Such reduction shall be given upon the consumer providing




satisfactory evidence to the Town Manager of his or her date of birth.

Percentage Increase Town Rate Out of Town Rate

2022 2022 1.6% 1.6%

Percentage Increase


Monthly Base Rate

Town Rate Out of Town Rate 2022

15 mm (.625 inch) 1.6% 1.6%

20 mm (.75 inch) 1.6% 1.6%

25 mm (1.0 inch) 1.6% 1.6%

40 mm (1.5 inch) 1.6% 1.6%

50 mm (2.0 inches) 1.6% 1.6%

75 mm (3.0 inches) 1.6% 1.6%

100 mm (4.0 inches) 1.6% 1.6%

150 mm (6.0 inches) 1.6% 1.6%



The Rates identified in this Schedule shall apply in the calendar year indicated (from January 1 to December 31 inclusive).




Consumers 65 years of age and older are eligible for a $50.00 per annum reduction in annual water charges for the residence owned and occupied by that consumer. Such reduction shall be given upon the consumer providing satisfactory evidence to the Town Manager of his or her date of birth.

2. Connection and disconnection of Water Services As determined by the Town Manager.

3. Application for water supply (includes inspection) $200 per unit

4. Application for supply termination (includes inspection): $200 per unit

5. Turn on or turn off $50 per unit

6. Failure of Owner to attend scheduled service appointment $50 per unit

7. Water hydrant use permit fee/water fill station use $100 per day

8. Hydrant water meter & back flow prevention device deposit $1000 per unit

9. Water hydrant meter rental/water supply service $50 per day

10. Water consumed from a water hydrant

11. Operator charge out rate $2.00 per m³

$50 per hour *

∗ Minimum $120 charge Monday to Friday between 4:00 pm and 8:00 am and at anytime on Saturday or Sunday




Schedule CSchedule A – SPECIFIED PENALTIES

Section Description Amount

225.2 Hinder, interrupt or cause to be hindered any employee of the Town or its contractors, servants and agents or workers, in the exercise of any of the powers or duties relating to the Water System as authorized or required in this bylaw.

$1,000

256.1 Connect a new Water Service or relocate, replace, alter or disconnect an existing Water Service connection to the Water System without approval.

$1,000

466.22 Utilize or interfere with a Curb Stop or valve of the water system $250 518.1 Use any source of water to supply water to any residential, commercial, industrial


$1,000

558.5 Supply water from one Premises, by pipe or hose or other means either with or without charge, to any other Premises which could be supplied with water through its own Water Service Connection.

$250

568.6 Sell or distribute piped water unless specifically licensed to do so by the Town, unless the sale or distribution of water is by a landlord to a tenant or by a condo corporation to a member and that the charge to the tenant does not exceed the amount charged by the Town.

$500

6810.8 Fail to have any testable cross connection control devices tested by an Approved Tester as required by the National Plumbing Code.

$250

6910.9 Fail to have a cross connection control device repaired or replaced and re-tested within 5 business days.

7010.10 Fail to retain test report records on-site and available to the Town Manager upon request.

$250

7311.1 Use a fire hydrant without authorization. $500 80/81/8211.8/11.9/11.10

Obstruct, interfere with or fail to provide access to a fire hydrant. $100

8511.13 Remove or make unserviceable a privately owned hydrant. $500 8611.14 Fail to notify Town if privately owned hydrant is unusable. $500 8811.16 Paint a hydrant or allow a hydrant to be painted any colour except the approved

colour as set out by the Town. $250

8912.1 Allow Environmentally Inappropriate use of flow of municipal water. $100 9112.3 Contravene an order restricting the use of water either throughout the Town or

in any particular areas of the Town. $100

10114.1 Interfere with water system. $2,500 10214.2 Enter into any utility structure. $2,500 10514.5 Hinder, disrupt or cut of supply of water to any consumer. $250 10615.1 Allow use of water from the Town’s water system that is not measure by a water

meter. $250

11515.10 Allow water to be turned on before meter installation is approved. $250 11815.13 Fail to obtain approval for removal and re-installation of remote reading device. $250 12015.15 Tamper with or open a remote reading device. $500 13017.2 Fail to open a water account upon issue of a development and/or building

permit. $250



BYLAW 157-1 - Consolidated

BEING A BYLAW OF THE TOWN OF BANFF, IN THE PROVINCE OF ALBERTA TO PROVIDE FOR THE REGULATION OF THE WATER SYSTEM

AND TO ESTABLISH A TARIFF OF RATES

WHEREAS the Municipal Government Act, RSA 2000, Chapter M-26 authorizes a council to pass bylaws for municipal purposes respecting public utilities; and

WHEREAS the Town of Banff maintains a Water System for the Town of Banff:

NOW THEREFORE the Council of the Town of Banff, in the Province of Alberta, duly assembled, enacts:

CITATION

1. This bylaw may be cited as the "Water System Bylaw."

INTERPRETATION

2. In this bylaw:

a) any reference to a named act is a reference to an Act of the Legislature of Alberta, as amended from time to time;

b) any references to a Town staff position, department or committee is deemed to be the current name by which that staff position, department or committee is known;

c) the definitions in Schedule A will apply to the corresponding words if the first letter of that word is capitalized in this bylaw.

3. Where this bylaw refers to design and/or construction techniques, said techniques shall be in conformance with the Town’s engineering design guidelines and construction standards.

RESPONSIBILITY AND AUTHORITY

4. The Town Manager shall have charge of all the various properties and works required for the supply of the Town and its inhabitants with water, and of the inspection of all buildings and Premises supplied with water.

5. The Town Manager shall be responsible for obtaining all licenses, permits and approvals required for the Water System including all required easements, rights of way and pipeline and railway crossing authorizations.

6. The Town Manager shall be responsible for the maintenance of the Water System.

7. Where a Water Service is continued or initiated pursuant to this bylaw, the Town Manager shall supply water to an Owner's Water Service to the Curb Stop of the parcel of land.

8. When a Water Service is continued or initiated pursuant to this bylaw, the Owner shall be responsible for:

a) providing a connection from the Curb Stop to the Owner's Water Service;




b) ensuring that the connection is in compliance with this bylaw;

c) ensuring that the connection and the remainder of the Water Service comply with the Safety Codes Act and any regulations passed pursuant to that Act, and Town’s engineering design guidelines and construction standards;

d) ensuring that any permits, inspections or approvals required pursuant to the Safety Codes Act, regulations passed pursuant to that Act, any bylaw or any other applicable legislation have been conducted or obtained and are valid and subsisting, prior to connection to the Water System; and,

e) ensuring that such a connection does not interfere with the operation of the Water System.

9. The Owner shall be responsible for all costs resulting from blockage, breakage, damage, and or failure of the Water Service.

10. The Owner shall be responsible for all costs resulting from a freezing of the Water Service if the freezing is not a result of a interruption in the supply of water through the water main.


11. Except as provided in this section, the Owner shall be responsible for the condition of the Curb Stop cap, stem and telescoping box. No Owner shall bend or allow to be bent, a cap, or bury or allow to buried, a cap with earth, rock, asphalt or concrete. The actual costs incurred by the Town for the purposes of locating, excavating, cutting and joining and all other work done to straighten the rod and stem or to raise or lower the curb box to match existing grade shall be pro-rated between the Town and the Owner based upon the number of years each party has been responsible for the said infrastructure. The Town shall be responsible for the percentage of the actual costs equal to the period of time from January 1, 1990 to July 7, 2010, the effective date of amendment of this Bylaw in 2010, relative to the total period of time from January 1, 1990 until the date that the locating and other related work on the Curb Stop cap, stem and telescoping box are carried out. The Owner shall be responsible for the remaining percentage of the actual costs so incurred, regardless of any change in ownership from July 7, 2010 to the date thereafter upon which the work to locate the Curb Stop cap and related infrastructure is carried out. Once a Curb Stop by which Water Service is provided to a parcel of land is located and the underground valve confirmed to be in working order, the Owner shall thereafter have full responsibility for repairs and maintenance of the Curb Stop cap, stem and telescoping box. The Owner must provide complete and unobstructed access to the Curb Stop.


12. In all cases where boilers are supplied with water from the Water System, the Owner of the boilers must see that a safety valve, vacuum valve or other proper device is applied to prevent danger from collapse or explosion when the water is shut off from the street.

13. If the Owner refuses or fails to maintain, repair or replace a Water Service as required by this Bylaw, then the Town may:

a) turn off the water supply until the repairs have been made to stop the water loss;

b) estimate the volume of water loss and demand payment from the Owner for that amount of water estimated to have been lost, which payment shall be due and payable upon such demand being made; and,




c) authorize employees or agents of the Town to enter upon the land to conduct the required repairs or replacements, the cost of which shall be payable by the Owner to the Town upon demand for such payment.

14. The Town Manager is authorized to shut off water to any Owner in accordance with any relevant section of this bylaw provided that notice is given when practical.

15. The supply to any Person who has had his water shut off for any reason cited in this bylaw, shall not be restored until such time as the problem has been corrected to the satisfaction of the Town Manager and a reinstatement fee, if applicable, has been paid.

16. In the event of an emergency the Town Manager may shut off a Water Service without prior notice.

17. Subject to the approval of Council, the Town Manager may enter into an agreement to supply water to an Owner outside the Town limits.

18. The Town shall not be liable for damages or loss suffered by anyone due to the operation of the Water System, unless shown to be directly due to the gross negligence of the Town or its employees, and without limiting the generality of the foregoing, shall not be liable for damages or loss:

a) for the settlement of any excavation or trench made for the installation or repair of any part of the Water System, or any damage or loss resulting from such settlement;

b) caused by the break of any water main, Water Service connection or other pipe;

c) caused by the disruption of any supply of water from the Water System when such disruption is necessary in connection with the repair or maintenance of the Water System;

d) caused by the disruption or cutting off of the water supply in the event of an emergency; and,

e) for non-supply of water, whether it be caused by water stoppage, frozen mains, breakdown of machinery, power interruptions, other mechanical failures or malfunction, or other causes.

19. The Town shall not be responsible for any damage to buildings or property occasioned by or in the course of the installation, maintenance, repair or disconnection of any water meter provided that such damage has not been directly caused by the negligence of the Town or its employees.

20. The Town does not guarantee water pressure, continuous supply or direction of water flow. The Town reserves the right at any and all times, without notice, to change the operating pressure, to shut off water or to change the direction of flow. Neither the Town, its officers, employees, nor agents shall be liable for any damage, or other loss, caused by changes in water pressure, shutting off the water, change in direction of flow, or by reason of the water containing sediments, deposits, or other foreign matter.

ACCESS TO PROPERTY FOR THE PURPOSES OF WATER SERVICE

21. As a condition of the Water Service and as operational needs dictate, employees of the Town shall have free access to all parts of a property, building or other Premises in which water is delivered and consumed, at reasonable hours of the day and upon reasonable notice for the purpose of:




a) installation, maintenance, repair, and removal of the Water Service;

b) installation, reading, maintenance, repair and removal of water meter or other parts of the Water Service;

c) inspection of cross connection control devices or other equipment and works associated with the Water System and Water Service; and,

d) inspections for compliance with this bylaw.

22. No Person shall hinder, interrupt or cause to be hindered any employee of the Town or its contractors, servants and agents or workers, in the exercise of any of the powers or duties relating to the Water System as authorized or required in this bylaw.

23. In the event that a Person fails or refuses to provide access pursuant to Section 21, the supply of water to those Premises may be shut off upon fourteen (14) days notice.

24. A fee may be charged, as set by the Town Manager from time to time, where a Town employee or agent is required to make an additional visit or visits to a parcel or Premises for any of the following reasons:

a) where an Owner refuses access to a parcel or Premises for a Town employee or agent to install, repair, replace, inspect, test or read a water meter or any other equipment;

b) where a Town employee attends a parcel for a scheduled appointment to perform any of the functions in section 21, and the Owner is not present to provide access to the parcel;

c) where a Town employee attends a parcel to perform any of the functions set out in section 21 and is unable to proceed based on unsafe conditions or the inadequacy of access to the parcel.

WATER SERVICE CONNECTIONS AND DISCONNECTIONS

25. Prior to connecting a new Water Service or relocating, replacing, altering or disconnecting an existing Water Service connection to the Water System, an Owner must apply to the Town Manager not less than ten (10) business days before the Water Service is required. The Owner or his authorized agent shall submit a utilities water service request form provided by the Town for that purpose together with a fee as specified in Schedule B. The Owner shall not proceed with a connection, relocation, replacement, alternation or disconnection until the utilities water service request is approved by the Town Manager.

26. The utilities water service request form shall be supplemented by any plans, specification, or any other information considered pertinent in the judgment of the Town. Plans must be authorized by an engineer or certified engineering technologist.

27. Prior to connecting, altering or disconnecting a Water Service from the Water System, an Owner shall provide a deposit as calculated by the Town Manager refundable upon the Water Service connection meeting the satisfaction of the Town Manager. The Water Service line shall be left uncovered until it has been inspected and approved. If no inspection was completed before the line was covered, the Town shall demand re-excavation for inspection at the cost of the Owner.

28. The Town Manager may at any time specify the required position or require the relocation, at the Owner's expense, of any water meter, cross connection control device, pipe, valve, or fitting forming part of the Water System.




29. Unless hereinafter provided, no permit for the demolition or removal of a building shall be issued by the Town, nor shall any Person cause, permit or allow to be demolished or removed a building connected to the Water System, until application is made to the Town to terminate the Water Service connection, the Town has been paid the termination costs provided for in Schedule B, and the Water Service has been disconnected. Notwithstanding the foregoing, the Town Manager may, in circumstances which he considers appropriate, permit the Water Service to remain connected to the water main.

30. The Owner or his authorized agent shall provide the Town Manager with a site plan on which the size and location of the required Water Service are shown.

31. If an Owner applies for installation of a Water Service to a property which does not abut a water main, the Town may refuse the application or approve the application with conditions.

32. No extension of water mains shall be constructed without authorization from the Town.

33. The Water Service shall be run from the water main to the property in the shortest way possible.

34. When any Lot can be served from the street, avenue or lane, the Town Manager may decide whether the Lot will be serviced with water from the street, avenue or lane.

35. Unless otherwise provided for in this bylaw, only one Water Service connection per Lot shall be permitted.

36. For Lots other than single family residential Lots, the Town Manager may authorize more than one Water Service connection.

37. The expenses of installing any Water Service connection to a subdivided Lot, or portions of the same, shall be borne by the Owner.

38. A Lot shall be considered serviced once a connection has been made from the Water System to the Curb Stop, and this connection has met with the approval of the Town Manager. A Water Service is considered live when connected to the Premises. Any further installations requested or necessitated by the demolition, excavation, renovations or other works shall be paid for in their entirety by the Owner.

39. The size of the Water Service shall be in accordance with provincial regulations and Town’s engineering design guidelines and construction standards.

40. All Premises shall be serviced by a maximum of one service pipe of size sufficient, in the opinion of the Town Manager, to deliver an adequate supply of water. Where an application is made for a larger service pipe, or change in the location of an existing service pipe, a new service pipe will be installed at the cost of the Owner.

41. A separate Water Service pipe to be used for fire purposes only may be constructed by the Owner and at the Owner's cost from the water main to his Premises. Should the said Water Service pipe not be maintained as required, the same may be disconnected by order of the Town Manager.

42. Water Service connections shall not cross property lines between adjacent private properties except by legally registered easement plans and agreements.

43. There shall be placed, on each Water Service pipe, a Curb Stop at or near the Property Line, within Town right-of-way or utility easement, for the purpose of turning the water supply on or off. Over the Curb Stop there shall be placed a metallic valve box of design approved by the




Town. Service valves shall be kept clear of all obstruction so that ready access may be had to same to shut off the water when the occasion arises.

44. An inside main shut-off valve shall be located immediately inside the outer wall of the Premises and before the water meter.

45. Every Owner shall ensure:

a) that all shut-off valves on the Premises are maintained in good mechanical condition; and,

b) that all shut-off valves are easily accessible at all times to ensure that such valves are operable in case of emergency.

46. No Person shall in any way utilize or interfere with a Curb Stop or valve of the Water System without permission of the Town Manager. Whenever water supply has been turned off at a Curb Stop, no Person shall turn it on again unless authorized to do so by the Town Manager.

47. Persons requiring a continuous and uninterrupted supply, constant pressure or temperature of water, or having processes or equipment that require particularly clear or pure water shall, at their own cost, provide such facilities as required to meet the water quality objectives, provided such facilities are approved by the Town and do not interfere with the operation of the Water System.

48. All Water Service terminations will be carried out at the main unless otherwise determined by the Town Manager.

TEMPORARY CONNECTIONS AND DISCONNECTIONS

49. Application for temporary Water Service shall be made in writing to the Town Manager not less than ten (10) working days before the Water Service is required. If, in the opinion of the Town Manager, a water meter should be installed on the temporary Water Service, the applicant shall provide a safe and adequate location for the water meter and shall be responsible for the payment for the use of water as set out in Schedule B.

50. Any Owner requesting a temporary disconnect for water shall provide a minimum of two (2) working days notice to the Town and shall pay a Water Service fee for such disconnection and a further Water Service charge for the reconnection, both in the amounts set out in Schedule B of this bylaw.

ALTERNATE SOURCES OF WATER

51. No Person shall use any source of water to supply water to any residential, commercial, industrial, or institutional Premises through a plumbing system, other than the Water System, without written consent of the Town Manager.

52. The Town Manager may authorize the use of an alternative source of water subject to such terms and conditions the Town Manager deems necessary, and notwithstanding the generality of the foregoing he or she may set a limit on the period of time for which an alternative supply of water may be used.

53. No Person who has been granted permission by the Town Manager to use an alternative source of water shall allow that alternate source of water, or any pipes or devices connected to such alternate water source, to be connected to the Water System.




54. The Town shall not be responsible for the quality of water obtained from any alternate source of water.

55. Unless authorized by the Town Manager in writing, no Person shall provide or supply water from one Premises, by pipe or hose or other means either with or without charge, to any other Premises which could be supplied with water through its own Water Service connection.

56. No Person shall sell or distribute piped water unless specifically licensed to do so by the Town, unless the sale or distribution of water is by a landlord to a tenant or by a condo corporation to a member and the charge to the tenant does not exceed the amount charged by the Town.




CROSS CONNECTIONS

57. No Person shall cause, permit, or allow to remain connected to the Water System any piping, fixture, fitting, container, or other appliance which may cause water from a source other than the Water System, or any other harmful deleterious liquid or substance, to enter the Water System.

58. Where the Town Manager believes that a cross connection exists in contravention of Section 57, the Town Manager may carry out an inspection:

a) upon reasonable notice to the Owner; or

b) without notice where the Town Manager believes that an immediate threat of contamination to the Water System exists.

59. Where the Town Manager determines that there exists a cross connection, the Town shall give notice to the Owner to correct it at his own expense within a specific time period.

60. Where the Town Manager determines that a cross connection continues to exist in contravention to Section 57, the Town Manager may cut off the Water Service to that parcel or Premises with reasonable notice, and where the Town Manager believes that such cross connection poses an immediate threat of contamination of the Water System, he may cut off such Water Service without notice.

CROSS CONNECTION CONTROL DEVICES

61. The Town Manager may, at his or her discretion, require the installation of a cross connection control device on any Water Service.

62. The design, selection, installation, maintenance and field testing of cross connection control devices shall comply with the National Plumbing Code as amended from time to time.

63. In the event that the National Plumbing Code does not clearly indicate the method of cross connection control, the method to be used to protect the potable water supply shall be as specified by the Town Manager.

64. All cross connection control devices shall be installed so they are easily accessible for testing and maintenance.

65. No bypass, jumper, or other device shall be installed which may reduce the efficiency of or circumvent any cross connection control device.

66. An air gap separation shall be used wherever practicable, and in preference to any other method of cross connection control.

67. An air gap separation shall be mandatory, and may be in addition to a cross connection control device on the Water Service pipe on sewage handling piping or equipment, non-potable water systems, and where any lethal substances or conditions may exist.

68. Every Owner shall, at their own expense, have any testable cross connection control devices tested by an Approved Tester as required by the National Plumbing Code.

69. Where a device fails a test referred to in Section 68, the Owner shall have the device repaired or replaced and re-tested within five (5) business days.




70. Every Owner shall retain test report records on-site and available to the Town Manager upon request.

71. As a condition of Water Service, the Town Manager may issue an order to an Owner requiring the installation, testing, or repair of a device and that order may specify a date and time by which the Owner must comply with the terms of the order.

72. Where an Owner fails to comply with an order issued by the Town Manager pursuant to subsection 71, the Town Manager may shut off the Water Service or services until the situation has been remedied.

FIRE HYDRANTS

73. Unless authorized by the Town Manager in accordance with this bylaw, no Person shall:

a) open or close any hydrant or hydrant valve;

b) connect any device of any kind to a hydrant, including a pipe, hose, fixture or appliance, or

c) use water from a hydrant, regardless of whether that hydrant is located on private or public property, for any purpose other than fire protection.

74. The Town Manager may authorize Town employees or other persons to use hydrants for the purposes of temporary water supply, street cleaning, flushing sewers, street repairs, or any other purpose that meets the approval of the Town Manager.

75. The Town may authorize the use of a hydrant for the supply of water upon receipt of a hydrant use permit form provided by the Town for that purpose together with a fee as specified in Schedule B.

76. Charges for water to be used in construction activities will be in accordance with the rates as shown in Schedule B, and are payable as determined by the Town Manager.

77. The Town Manager may, as a condition for the use of fire hydrants and the use of water from fire hydrants, require that the water pass through a water meter and cross connection control device prior to use.

78. If a water meter is used pursuant to section 77, the Person who has received authorization to use a hydrant shall obtain a portable water meter and pay the metered rate for the water used as specified in Schedule B. In no case is the water meter to be left connected to the hydrant when it is not in use.

79. A Person who has received authorization to use a hydrant shall provide a refundable damage deposit in accordance with Schedule B, abide by all provisions in this bylaw and ones specified in the Hydrant Use Permit, use only the hydrants listed on the permit, dispense water only through the hydrant meter and cross connection control device provided for that purpose, open and close hydrants with a key approved by the Town, replace all hydrant caps and otherwise return the hydrant to its existing condition, report immediately to the Town any damaged or malfunctioning hydrants, properly use the hydrant meter, return the meter, and pay for the volume of water used in accordance with Schedule B, prior to the expiration date listed on the permit.




80. No Owner or occupant of a parcel shall allow the access to a hydrant located on or adjacent to that parcel or Premises to be obstructed in any manner, including the building or erection of any structure or the accumulation of any building material, rubbish, snow or other obstruction.

81. No Owner or occupant of a parcel or Premises shall allow anything on the parcel to interfere with the operation of a hydrant located on or adjacent to that parcel.

82. All persons who own property on which a fire hydrant is located or own property which is adjacent to Town owned property on which a fire hydrant is located:

a) shall maintain a 2 m clearance on each side of a fire hydrant and a 1 m clearance on the side of a fire hydrant farthest from the nearest adjacent street;

b) shall not permit anything to be constructed, erected, or placed within the clearance provided in paragraph (a) of this subsection; and

c) shall not permit anything except grass to be planted within the clearance area set out in subsection (a).

83. Any Person who wishes to have a Town-owned fire hydrant relocated may request in writing to the Town Manager that the hydrant be relocated. If approved, the Person making the request shall pay in advance the estimated cost determined by the Town Manager, subject to a refund or additional payment, depending upon the actual cost when the work has been completed.

84. The Town may require that a fire hydrant be installed on private property at the expense of the Owner of the property. Fire hydrants located on private property must be approved, installed, used and maintained in accordance with the Alberta Fire Code and all municipal bylaws.

85. Any privately owned hydrant shall not be removed or otherwise made unserviceable without the written authorization of the Town Manager.

86. The Town Manager shall be notified immediately when any privately owned hydrant is determined to be in a condition that would render it unusable for fire fighting purposes.

87. If the Owner fails or refuses to maintain, repair or replace a hydrant located on private property as required by this bylaw, then the Town may:

a) turn off the water supply until the repairs have been made to stop the water loss;

b) estimate the volume of water loss and demand payment from the Owner for that amount of water estimated to have been lost which payment shall be due and payable upon such demand being made; and,

c) authorize employees or agents of the Town to enter upon the land to conduct the required repairs or replacements, the cost of which shall be payable by the Owner to the Town upon demand for such payment.

88. No Owner or Occupant of a parcel on which a private fire hydrant is situated shall paint such hydrant or allow such hydrant to be painted any colour except the approved colour as set out by the Town.




WATER WASTAGE

89. No Owner or Occupant of a parcel shall do or allow any act that results in an Environmentally Inappropriate use or flow of municipal water.

90. Notwithstanding section 89, the Town Manager may authorize in writing the discharge of potable water onto a street or sidewalk for the purpose of:

a) health and safety;

b) the installation and maintenance of infrastructure, including the flushing of water mains, hydrant leads and Water Service connections;

c) preventing the freezing of water mains, hydrant leads and Water Service connections;

d) conducting water flow tests;

e) installation and testing of permanently installed irrigation systems;

f) training programs for fire fighters employed by the Town; and,

g) other purposes as deemed necessary by the Town Manager.

91. The Town Manager may at any time make orders restricting the use of water either throughout the Town or in any particular areas of the Town. The order may specify that such restricted use of water shall apply during such hours of any day of the week as may be specified in the order.

FREEZE PROTECTION

92. The Owner shall be responsible for all costs resulting from a freezing of the Water Service if the freezing is not a result of an interruption in the supply of water through the water main.


93. If required, Water Services shall be insulated in accordance with the Town’s engineering design guidelines and construction standards.

94. The Owner, at his own expense, may install a freeze protection device. Freeze protection devices or methods shall be installed or employed in accordance with the Town’s engineering design guidelines and construction standards and with approval of the Town Manager. The Owner will be responsible and shall be liable for any damage which may result from the improper or negligent operation and maintenance of the freeze protection device.

95. Free flow Bleeders shall be:

a) located on the Owner side of the entry valve or water meter, unless authorized in writing by the Town Manager;

b) sized not to pass more than 1.5 litres per minute of water;

c) indirectly connected to a waste pipe in a manner approved by the Town Manager; and,

d) open and accessible for maintenance.

96. The use of temporary free flow Bleeders during new building construction may be authorized by the Town Manager until such time as the permanent freeze protection device is installed and operating.




97. Persons renovating or doing alterations to buildings cannot disconnect a freeze protection device and put in a free flow Bleeder, unless authorized in writing by the Town Manager.

98. With the written approval of the Town Manager, the use of free flow Bleeders under emergency conditions may be authorized.

99. Any existing free flow Bleeder which passes more that 1.5 litres per minute shall be corrected within fourteen (14) days after the Owner receives notice from the Town Manager. After receiving notice, should the required modifications not be completed, the Town Manager may cause the water supply to be shut off.

100. Any thermostatically controlled Bleeder that has been altered, bypassed or modified in any way shall be corrected within fourteen (14) days after the Owner receives notice from the Town Manager. After receiving notice, should the required modifications not be completed, the Town Manager may cause the water supply to be shut off.

INTERFERENCE WITH WATER SYSTEM

101. No Person shall:

a) damage, destroy, remove or interfere in any way with any pipe, pipe connection, valve, or other appurtenance forming part of the Water System;

b) interfere in any way or cause any interference with the use of the Water System by another Owner, and shall not attach any device to any water pipe which may create noise, a pressure surge, back-flow or contamination of the Water System;

c) use any boosting device on any Water Service unless the use of the boosting device has been approved by the Town Manager and the device is located on the downstream side of a water meter or inside main shut-off valve;

d) install branch supply lines, outlets or fixtures on the upstream side of a water meter or master control valve, except for the fire protection purposes approved by the Town Manager;

e) install branch supply lines, outlets or fixtures on the upstream side of a Premises isolating cross connection control device;

f) cause, permit, or allow any apparatus, fitting or fixture to be or to remain connected to the Water System or allow the Water System to be operated in such a manner as to extract or add heat, cause noise, pressure surges, or other disturbances which result in annoyance or damage to other consumers of the utility;

g) tamper with, break or remove any seal, lock-out device or lock-out tag installed by the Town on any valves or flanged outlets on Water Service connections or water meters; and,

h) attach or connect any pipe to any other pipe or main of the Water System or in any other way obtain or use any water thereof without consent of the Town Manager.

102. No Person, except those authorized in writing by the Town Manager, shall enter into any utility structure whether underground or above ground or any utility compound whether fenced or not.




103. The Town may provide consent to a Person for the operation of a specific valve when the Person requires such consent to fulfil an agreement to construct or reconstruct any portion of a water main.

104. No Person shall, or direct any Person to, deposit any injurious, noxious or offensive matter or water contaminant into the water or water utility or in any way foul the water or commit any contamination to the water or water utility.

105. No Person shall, without authority, hinder, disrupt, or cut off the supply of water to any consumer of the Water System.

WATER METERS

106. Except where otherwise provided in this bylaw, all water supplied pursuant to this bylaw shall be measured by a water meter including a remote reading device, of a design and capacity approved by the Town Manager. Such water meters shall be installed in respect to any and all accounts as provided for in this bylaw.

107. The following Water Services shall not require connection to a water meter:

a) fire service connections which are not used for any other purpose; and,

b) such other connections as approved by the Town Manager.

108. If the Town Manager becomes aware of any use or flow of water that is not measured by a water meter of a design and capacity approved by the Town Manager and that does not fall within a specified exception to the general requirements of water metering as set forth in Section 107, the Town Manager may take all necessary steps to stop that use or flow of water until:

a) an application for water supply has been made by the Owner in accordance with the provisions of this bylaw; and,

b) a water meter has been installed pursuant to the provisions of this bylaw.

109. The Town may charge for and recover from the Owner of a Premises the cost of supplying, installing, relocating or replacing a water meter.

110. The Owner of every building shall make provision of a location acceptable to the Town together with all required plumbing for the installation of a water meter.

111. Notwithstanding the payment of any costs, all water meters shall remain the property of the Town.

112. As a condition of Water Service, the Town Manager may:

a) determine the size, type and number of water meters to be supplied and installed in a premise;

b) determine the location that the water meters are to be installed;

c) inspect an installation to ensure it meets approved specifications and require an Owner to remedy any deficiencies;




d) in the case of installation of two or more water meters, require their installation adjacent to each other and as close as possible to the master control valve or place where the Water Service connection enters the building; and,

e) require a water meter to be either tested on site or removed for testing by the Town.

113. Where a meter cannot conveniently be placed inside a building, it shall be placed in a Water Meter Chamber, the location and construction of which shall be discussed with the Owner or occupant of the Premises and shall be constructed in a manner approved by the Town Manager at the cost of the Owner.

114. Water Meter Chambers shall be kept in good repair by the Owner. If an Owner, after receiving notice from the Town Manager, neglects to repair or improve his Water Meter Chamber, then the Town Manager shall cause the necessary repairs to be made and the Owner shall be liable for the cost of such repairs.

115. No Person shall allow water to be turned on until the water meter installation is approved by the Town Manager.

116. Should a water meter or remote reading device, while on the property of the Owner, be damaged or destroyed, the cost of repairing or replacing the water meter shall be paid by the Owner. All water meters, regardless of size, shall be sealed by the Town.

117. An Owner may install a subsidiary water meter, at his own expense, on the downstream side of the Town water meter. The Owner shall identify the subsidiary water meter, and the Town shall not use readings from it to calculate billings.

118. Where building alterations require the removal and re-installation of the remote reading device the Owner shall obtain approval from the Town for the removal and re-installation and shall pay all costs associated with same.

119. An Owner shall ensure, at their expense, that:

a) every Water Service entering the building has a horizontal Water Meter Setting and that the piping extends not less than 30cm beyond the wall or floor of the building immediately before the water meter position;

b) the Water Meter Setting is positioned as close as possible to the point where the Water Service enters the building and has a safe and convenient access;

c) the Water Meter Setting is constructed in accordance with the Town’s engineering design guidelines and construction standards.

120. No Person shall:

a) tamper in any way with a water meter or remote-reading device; or,

b) open a by-pass valve on a water meter or metering installation except in the case of an emergency.

121. Every Owner shall:

a) be responsible for the safe-keeping of any water meter and any remote reading device that is installed on his premise;




b) notify the Town Manager immediately whenever a water meter is not operating, if any part of a water meter becomes damaged or broken or if the seal on a by-pass valve or a water meter is broken;

c) pay the cost of repairing or replacing any water meter or metering facilities supplied and installed by the Town that may be damaged from any action within the control of the Owner.

122. Where the Town determines that seals on valves, water meters or other appurtenances have been broken and not reported, the Town shall, in addition to any other penalty, estimate the quantity of water consumed or obtained, and charge the Owner rates in accordance with the Schedule B.

123. Every Owner may request that a water meter be tested for accuracy, and the cost of any such test shall be at the expense of the Town if the water meter is found to be inaccurate in excess of 3% of actual flow and such test shall be at the Owner's expense if the water meter is found to be accurate within 3% of actual flow.

124. The Owner of a commercial or industrial building constructed after this bylaw comes into force or for which a building permit is issued after this bylaw comes into force, and who has installed a water meter of a size 50mm or larger shall, at his own expense, provide a valved bypass and a valve within 300mm on either side of the water meter. The bypass valve shall be sealed by the Town and shall be opened only in case of emergencies. The Town Manager shall be notified within twenty-four (24) hours of the seal being broken.

READING OF WATER METERS

125. The Town Manager may:

a) require a water meter to be read;

b) determine the frequency at which water meters shall be read;

c) shut-off the water supply to an Owner who refuses to provide a water meter reading within three months of a request to provide such water meter readings; and,

d) estimate a water meter reading.

126. A water meter reading may be estimated by the Town Manager based on either previous consumption patterns or a daily average consumption for the Premises, if:

a) the Town is unable to obtain a water meter reading;

b) a water meter fails to properly register the amount of water consumed; or,

c) water supplied through a water meter has not, for any reason whatsoever, registered on the water meter.

127. If an Owner experiences abnormal water consumption, the Town Manager may adjust the Owner's bill taking into consideration any or all of the following factors:

a) whether the Owner is a residential or general Water Service Owner;

b) the cause or nature of the abnormal water consumption;




c) any evidence of action taken by the Owner to abate the abnormal consumption; and,

d) any other factors the Town Manager deems relevant.

128. In the event of a difference in reading between the remote register and the water meter, the water meter shall be deemed correct.

WATER ACCOUNTS

129. Once a property has been serviced in accordance with this bylaw, an Owner shall open an account prior to the Town supplying water.

130. Where a development and/or building permit has been issued by the Town, each Owner must ensure an account is open and shall state in detail all purposes for which water is required.

131. Any Person who receives water supply from the Town is liable to the Town for all charges associated with that supply of water.

RATES

132. All Owners shall pay for their water consumption as recorded by the water meter, calculated in accordance with Schedule B, and shall pay all other applicable charges levied pursuant to this bylaw. All accounts for Water Service shall be due and payable when rendered.

133. No reduction in rates will be made in the monthly charge for water supplied to or made available for use by any Owner because of any interruption due to any cause whatsoever of the Water Supply.

134. If buildings require two or more municipal water meters, the Owner shall be billed separately for water use through each water meter.

135. The Town shall adjust the Owner's account to reflect errors.

136. The Town Manager may establish a system for the billing and collecting of the rates, charges, and fees and in connection with the Water Service including but not limited to charges for any work done or service or material supplied for the construction, installation, connection, disconnection or replacement of any part of the Water System.

137. Where water is supplied by the Town through a water meter to an Owner outside the Town:

a) that Owner shall pay to the Town the rates approved in accordance with Schedule B. In default of payment of the rates set out in Schedule B to this bylaw or any amount due and payable to the Town for anything done, or any amounts payable, pursuant to this bylaw, the Town Manager may enforce the collection of such rates or payments by shutting off the water being supplied to the Owner, or by action in any court of competent jurisdiction, or both;

b) when at any time the Water Service is shut off for non-payment of accounts, a Water Service charge for reconnection as set out in Schedule B will be charged when the water supply is restarted. Water Service will not be restarted until the arrears and any applicable charges and fees are paid.




138. Overdue charges may be collected by adding the overdue charges to the tax roll for the property.

139. Accounts shall be deemed to be sufficiently forwarded if they are left on the property or if they are mailed by ordinary mail to the Owner at the mailing address of the Owner.

140. Where any Water Service charge is designated by reference to an hourly, daily or weekly rate, the charge for a lesser period of time shall be calculated on a proportional basis.

VIOLATIONS AND ENFORCEMENT

141. Any Person who contravenes the provisions of this bylaw or the terms of any permit issued pursuant to this bylaw is guilty of an offence and is liable for the penalty set out in Schedule C or, if no penalty is specified in Schedule C for the particular offence, for the penalty in accordance with section 154 of this bylaw.

142. For the purposes of this bylaw, an act or omission by a lessee is deemed also to be an act or omission of the Owner of the real property on which the offence occurred.

143. When a Business commits an offence under this bylaw, every principal, director, manager, employee or agent of the Business who authorized the act or omission that constitutes the offence or assented to or acquiesced or participated in the act or omission that constitutes the offence is guilty of the offence whether or not the Business has been prosecuted for the offence.

144. In the case of an offence that is of a continuing nature, a contravention constitutes a separate offence in respect of each day, or part of a day, on which it continues and a Person guilty of such an offence is liable to a fine in an amount not less than that established by this bylaw for each such day.

145. Any Person found to be violating any provision of this bylaw may be served by the Town with written notice stating the nature of the violation and providing a reasonable time limit for the satisfactory correction thereof. The offender shall permanently cease all violations, or carry out or cause to be done any such work as may be required to conform with this Bylaw in accordance with the notice.

146. When a Person is alleged to have contravened any provision of this bylaw, or the terms of any permit issued pursuant to this bylaw a Community Peace Officer or Bylaw Services Officer may issue a Town Notice of Offence which shall state:

a) The nature of the offence;

b) The penalty payable in connection with the offence; and

c) The time period within which the penalty must be paid.

147. A Town Notice of Offence shall be deemed to be sufficiently served for the purposes of this bylaw if

a) served personally on the accused; or

b) mailed by registered post to the address of the registered Owner of the property concerned, or to the Person concerned.




148. Nothing in this bylaw shall prevent any Community Peace Officer from issuing a ticket requiring a court appearance of the defendant, pursuant to the provisions of the Provincial Offences Procedure Act or from laying an information in lieu of issuing a Town Notice of Offence.

149. In lieu of prosecution, the Person named in the Town Notice of Offence may elect voluntarily to make payment to the Town of the penalty amount specified in the Town Notice of Offence.

150. If the payment specified in the Town Notice of Offence is not paid in accordance with the terms of the ticket and in the time required by the ticket, a prosecution may then be commenced for the alleged contravention of this bylaw.

151. Any Person violating any of the provisions of this bylaw shall become liable to the Town for any expense, loss or damage occasioned to the Town by reason of such violation.

152. Upon the failure by any Person to comply with the provisions of this bylaw, the Town may proceed in accordance with the Municipal Government Act and perform any corrective measures required. All costs incurred may be recovered from the Person specified in the Town Notice of Offence and shall be deemed a debt due to the Town by the Person specified in the Town Notice of Offence. Debts due may be charged against the property concerned as a special lien to be recovered in like manner as property taxes.

153. If, in the opinion of the Town Manager, a contravention of this bylaw requires immediate action, the Town may perform any work necessary to address the contravention of this bylaw without prior notice and all costs incurred by the Town will be payable by the Person alleged to have contravened this bylaw.

154. Except as otherwise provided in this bylaw, a Person who is guilty of an offence under this bylaw for which a penalty is not otherwise provided shall, upon summary conviction before a court of competent jurisdiction, be liable to a fine of not less than One Hundred Dollars ($100.00) and not more than Two Thousand Five Hundred Dollars ($2,500.00) or in the event of non-payment of the fine, imprisonment for a period not exceeding ninety (90) days unless such fine is sooner paid.

155. Notwithstanding Section 154, the imposition of a fine either by issuance of a Town Notice of Offence or by summary conviction in court shall not relieve any Person so fined from any liability to pay to the Town any expenses arising from any damage caused by that Person to Town property.

APPEALS

156. A Person who receives a written order pursuant to this Bylaw may, by written notice, request Council to review the order within 14 days after the date the order is received.

157. After reviewing the order, Council may confirm, vary, substitute or cancel the order.

ENACTMENT/TRANSITION

158. If any clause in this bylaw is found to be invalid, it shall be severed from the remainder of the bylaw and shall not invalidate the whole bylaw.




159. Schedules A, B, and C form part of this bylaw.

160. Bylaw 157 is repealed upon this bylaw coming into force.

161. This bylaw comes into force when it receives third reading and is signed by the Mayor and Town Manager or designates.

Read a first time this 22nd day of March, 2010.

Read a second time this 28th day of June, 2010.

Read a third time this 28th day of June, 2010. Approved on behalf of the Town of Banff: July 7, 2010

John Stutz Mayor

Date

July 7, 2010

Robert Earl Town Manager

Date




Schedule A – DEFINITIONS The following definitions will apply to the corresponding words if the first letter of that word is capitalized in this bylaw: Approved Tester means a Person who meets the specific technical requirements to test backflow prevention devices, such as a Cross Connection Control Tester Certificate issued by the American Water Works Association, or approved equivalent.

Bleeder means a valve connected to the Water Service or the internal house plumbing which allows for continuous flow of water to prevent the water from freezing. Business means the following, whether or not for profit and however organized or formed, including a co-operative or association of persons:

a) a commercial, merchandising or industrial activity or undertaking; b) a profession, trade, occupation, calling or employment, or c) an activity providing goods or services.

Bylaw Services Officer means an employee of the Town who has been appointed to the position of Bylaw Services Officer pursuant to the Bylaw Enforcement Bylaw 5-2 or Land Use Bylaw 31-3.

Community Peace Officer means a Person appointed as such under the Police Act.

Curb Stop means a water service shut-off valve in a water service connection pipe located between the water main and the building, used to shut off or turn on the water supply from the water distribution system to the premises. Usually located close to the curb or property line near the utility right-of-way. Also referred to as a “stop cock”, “shut-off valve”, or “service valve”. Environmentally Inappropriate: means a use or flow of water that results in a quantity of water wastage:

(a) soaking into the ground, (b) entering the Town's domestic sewer or storm sewer system, or (c) escaping in any manner from the property upon which the use or flow of water originates,

in excess of the quantity required for a necessary or desirable domestic, commercial, industrial or public purpose.

Lot means a parcel or part of a parcel described in a certificate of title or lease.

Owner means

a) In respect of unpatented land, the Crown, b) In respect of other land the Person who is registered under the Land Titles Act as the

Owner of the fee simple real estate in the land, c) A Person who is the lessee of Crown land and that Person’s successors and assigns, and d) In respect of any property other than land, the actual Owner, occupant, operator or Person

in lawful possession of the property.




Person includes a corporation and the heirs, executors, administrators or other legal representative of a person.

Premises means land and buildings on the land.

Property Line means the legal surveyed boundary of a property.

Town means the Corporation of the Town of Banff and, where the context requires, the land included within the boundaries of the Town of Banff.

Town Manager means a Person appointed as Chief Administrative Officer by Town Council, or the Person designated by the Town Manager to carry out a particular duty.

Town Notice of Offence means any ticket or tag in a form approved by the Town, authorized under the Provincial Offenses Procedures Act, issued for any offence in which a penalty may be paid out of court in lieu of appearing to answer a summons.

Water Meter Chamber means any exterior chamber or pit approved by the Town Manager for the purpose of containing a water meter and related appurtenances.

Water Meter Setting means the section of the Water Service that includes the meter and shut-off valves on both sides of the meter.

Water Service means the water line and appurtenances from the Curb Stop to the building or Premises.

Water System shall mean the infrastructure for providing water services that is owned and operated by the Town.




Schedule B – WATER RATES AND FEES Amended 2014.01.01 Bylaw 329

Amended 2015.01.01 Bylaw 342 Amended 2016.01.01 Bylaw 352 Amended 2016.02.08 Bylaw 356 Amended 2017.01.01 Bylaw 378 Amended 2018.01.01 Bylaw 388

Amended 2019.01.01 Bylaw 388-1 Amended 2020.12.07 – Bylaw 388-3 Amended 2021.12.-6 – Bylaw 388-4

1. Annual charges for water consumption:

Consumption Rate (per cubic meter) Town Rate Out of Town Rate

2021 2022 2021 2022 $1.00 $1.02 $1.26 $1.28


Monthly Base Rate Monthly Base Rate

Town Rate Out of Town Rate Town Rate Out of

Town Rate 2021 2022 2022 2022

15 mm (.625 inch) $5.26 $6.84 $5.35 $6.95

20 mm (.75 inch) $5.78 $7.89 $5.87 $8.02

25 mm (1.0 inch) $7.26 $9.47 $7.48 $9.62

40 mm (1.5 inch) $9.47 $12.11 $9.62 $12.30

50 mm (2.0 inches) $15.26 $18.94 $15.50 $19.24

75 mm (3.0 inches) $57.88 $73.69 $58.81 $74.87

100 mm (4.0 inches) $73.69 $94.73 $74.87 $96.24

150 mm (6.0 inches) $110.43 $136.84 $112.29 $139.03



The Rates identified in this Schedule shall apply in the calendar year indicated (from January 1 to December 31 inclusive) Consumers 65 years of age and older are eligible for a $50.00 per annum reduction in annual water charges for the residence owned and occupied by the consumer. Such reduction shall be given upon the consumer providing satisfactory evidence to the Town Manager of his or her date of birth.




Percentage Increase

Town Rate Out of Town Rate 2022 2022 1.6% 1.6%

Percentage Increase


Monthly Base Rate

Town Rate Out of Town Rate 2022

15 mm (.625 inch) 1.6% 1.6%

20 mm (.75 inch) 1.6% 1.6%

25 mm (1.0 inch) 1.6% 1.6%

40 mm (1.5 inch) 1.6% 1.6%

50 mm (2.0 inches) 1.6% 1.6%

75 mm (3.0 inches) 1.6% 1.6%

100 mm (4.0 inches) 1.6% 1.6%

150 mm (6.0 inches) 1.6% 1.6%



The Rates identified in this Schedule shall apply in the calendar year indicated (from January 1 to December 31 inclusive).




Consumers 65 years of age and older are eligible for a $50.00 per annum reduction in annual water charges for the residence owned and occupied by that consumer. Such reduction shall be given upon the consumer providing satisfactory evidence to the Town Manager of his or her date of birth.

2. Connection and disconnection of Water Services As determined by the Town Manager.

3. Application for water supply (includes inspection) $200 per unit

4. Application for supply termination (includes inspection): $200 per unit

5. Turn on or turn off $50 per unit

6. Failure of Owner to attend scheduled service appointment $50 per unit

7. Water hydrant use permit fee/water fill station use $100 per day

8. Hydrant water meter & back flow prevention device deposit $1000 per unit

9. Water hydrant meter rental/water supply service $50 per day

10. Water consumed from a water hydrant

11. Operator charge out rate $2.00 per m³

$50 per hour *

∗ Minimum $120 charge Monday to Friday between 4:00 pm and 8:00 am and at anytime on Saturday or Sunday




Schedule C – SPECIFIED PENALTIES

Section Description Amount

22 Hinder, interrupt or cause to be hindered any employee of the Town or its contractors, servants and agents or workers, in the exercise of any of the powers or duties relating to the Water System as authorized or required in this bylaw.

$1,000

25 Connect a new Water Service or relocate, replace, alter or disconnect an existing Water Service connection to the Water System without approval.

$1,000

46 Utilize or interfere with a Curb Stop or valve of the water system $250 51 Use any source of water to supply water to any residential, commercial, industrial


$1,000

55 Supply water from one Premises, by pipe or hose or other means either with or without charge, to any other Premises which could be supplied with water through its own Water Service Connection.

$250

56 Sell or distribute piped water unless specifically licensed to do so by the Town, unless the sale or distribution of water is by a landlord to a tenant or by a condo corporation to a member and that the charge to the tenant does not exceed the amount charged by the Town.

$500

68 Fail to have any testable cross connection control devices tested by an Approved Tester as required by the National Plumbing Code.

$250

69 Fail to have a cross connection control device repaired or replaced and re-tested within 5 business days.

70 Fail to retain test report records on-site and available to the Town Manager upon request.

$250

73 Use a fire hydrant without authorization. $500 80/81/82 Obstruct, interfere with or fail to provide access to a fire hydrant. $100 85 Remove or make unserviceable a privately owned hydrant. $500 86 Fail to notify Town if privately owned hydrant is unusable. $500 88 Paint a hydrant or allow a hydrant to be painted any colour except the approved

colour as set out by the Town. $250

89 Allow Environmentally Inappropriate use of flow of municipal water. $100 91 Contravene an order restricting the use of water either throughout the Town or

in any particular areas of the Town. $100

101 Interfere with water system. $2,500 102 Enter into any utility structure. $2,500 105 Hinder, disrupt or cut of supply of water to any consumer. $250 106 Allow use of water from the Town’s water system that is not measure by a water

meter. $250

115 Allow water to be turned on before meter installation is approved. $250 118 Fail to obtain approval for removal and re-installation of remote reading device. $250 120 Tamper with or open a remote reading device. $500 130 Fail to open a water account upon issue of a development and/or building

permit. $250


Item #: 8.6

Council Report: Proposed Bylaw 326- Parental Leave for Elected Officials Item #: 8.6 Page 1 of 4

REQUEST FOR DECISION Subject: Bylaw 326 - Parental Leave for Elected Officials

Presented to: Council Submitted by: Tara Johnston, Legislative Advisor and Libbey McDougall, Municipal Clerk

Date: 2022 May 09 Item #: 8.6

RECOMMENDATION That Council give three readings to Bylaw 326, the Parental Leave for Elected Officials Bylaw (Attachment). BACKGROUND Reason for Report To provide Council with a Bylaw for three readings as directed by the Governance and Finance Committee. Summary of Issue Section 144.1(1) of the Municipal Government Act, RSA 2000, c. M-26 (MGA) was added in October 2017, stating:

A council of a municipality may, by bylaw, having regard to the need to balance councillors’ roles as parents with their responsibilities as representatives of residents, establish whether councillors are entitled to take leave prior to or after the birth or adoption of their child.

Section 144.1(2), (a), and (b) of the MGA further provides that if a bylaw under subsection 144.1(1) entitles councillors to take leave, the bylaw must contain provisions respecting the length of the leave and other terms and conditions of the leave entitlement and must address how the municipality will continue to be represented during periods of leave. The disqualification of councillors for absence from all regular council meetings for 8 weeks MGA Section 174.1 (d) is not applicable if the absence is in accordance with a bylaw passed under Section 144.1. At the 14 June 2021 Virtual Regular Meeting of Council, passed a motion directing Administration to return with options for a Parental Leave Bylaw, as was recommended in May 2021 Council Remuneration Review Committee Recommendations Report. At their 2022 February 14 Virtual Regular Meeting, the Governance and Finance Committee received a comprehensive overview of options for parental leaves for elected officials and passed motions directing Administration to prepare a bylaw incorporating the following:


Item #: 8.6

Council Report: Proposed Bylaw 326- Parental Leave for Elected Officials Item #: 8.6

Page 2 of 4

1. Provisions providing:

e) For a Councillor giving birth - 8 weeks of health-related parental leave and; up to

an additional 18 weeks of parental leave (26 weeks total);

f) For a Councillor not giving birth – up to 26 weeks of parental leave.

g) Six weeks Notice of Leave to the Mayor and Town Manager for:

• The start date of the leave; • The anticipated length of the parental leave; • The estimated date of delivery or adoption; and • The general nature of any exigent circumstances that do not allow for

six weeks notice.

d) Requirement for a Parental Leave Agreement to include:

i. Processes that will be implemented to ensure the Councillor’s constituents are represented during the parental leave;

ii. Any tasks and duties the Councillor intends to continue to perform during all or part of the parental leave;

iii. Any workplace accommodations requested by the Councillor to balance their role as a parent with their responsibilities as a Councillor during or following the parental leave; and

iv. Approval and signature of the Mayor, Town Manager, any Councillor accepting responsibilities during the term of the leave, and the Councillor going on the leave.

e) Remuneration as follows:

i. Parental leave remuneration equal to the current Employment Insurance maximum benefit entitlement; and

ii. In the case that a health-related portion (8 weeks for Councillor who is the birth parent) is directed – a top up to the full remuneration that the Councillor would have received when not on a leave.

f) Payment of Benefits as follows:

i. During the health related portion of parental leave – 100 per cent of premiums

paid by the Town; and ii. During parental leave – 100 per cent of premiums paid by the Town.

g) Other Provisions as follows:

i. That the Bylaw will be reviewed during the last year of the term of Council; ii. Indication that a public committee may review and provide recommendations

to Council on parental leave for elected officials.


Item #: 8.6


Page 3 of 4

iii. That would allow that if a pregnancy ends in a miscarriage or still birth within 16 weeks of the estimated due date, the Councillor is still entitled to the health-related portion of parental leave but is not entitled to parental leave; and

iv. That would allow an extension to the approved parental leave may be granted with the support of the majority of Council.

Response Options Council may: 1. Give three readings to the Bylaw as presented or with amendments; 2. Not pass the Bylaw to allow for parental leave for elected officials; or 3. Direct Administration to return with more information. IMPLICATIONS OF DECISION Budget The Town would provide compensation to elected officials as prescribed in the Bylaw. This would have the net benefit to the annual budget as the remuneration paid after 8 weeks would be at the current Employment Insurance maximum and not the elected official’s full salary. The Employment Insurance maximum benefit entitlement is currently $628 per week. The remuneration would be approximately $345 weekly for a councillor and $628 for the mayoral position. These reflect the current, maximum Employment Insurance benefit. The federal government will apply a number of criteria to the calculation and an inflationary adjustment each year to eligible benefits. Internal Resources Communication If the bylaw is approved, the bylaw will be included on the Town of Banff website. Banff Community Plan N/A Council Strategic Priorities N/A Legislation/Policy Municipal Government Act, sections 174(2)(b) – Reasons for Disqualification Municipal Government Act, sections M144.1(1), 144.1(2) – Bylaws respecting maternity and parental leave for councillors. Useful Links Agenda and Report for the 2022 February 14 Virtual Regular Meeting of the Governance and Finance Committee Minutes of the 2022 February 14 Virtual Regular Meeting of the Governance and Finance Committee Other A Parental Leave for Elected Officials may encourage prospective candidates planning to have a family to consider running for Council. A diversity of perspectives on Council can be an asset to collective decision making.


https://banff.ca/AgendaCenter/ViewFile/Agenda/_02142022-1108



https://banff.ca/AgendaCenter/ViewFile/Minutes/_02142022-1108

https://banff.ca/AgendaCenter/ViewFile/Minutes/_02142022-1108

Item #: 8.6


Page 4 of 4

ATTACHMENTS Attachment: Proposed Bylaw 326 - Parental Leave for Elected Officials Circulation date: 2022 April 1 Submitted By:

On Original

Tara Johnston, Legislative Advisor

Reviewed By:

On Original

Reviewed By:

Libby McDougall, Municipal Clerk

On Original Kelly Gibson, Town Manager


Item #: 8.6

Attachment

Proposed Town of Banff Bylaw 326 – Parental Leave for Elected Officials Page 1 of 4

TOWN OF BANFF BYLAW 326

Parental Leave for Elected Officials

A Bylaw to Establish Parental Leave for Elected Officials

WHEREAS section 144.1(1) of the Municipal Government Act, RSA 2000, c. M-26 (Act) states that a council of a municipality may, by bylaw, having regard to the need to balance councillors’ roles as parents with their responsibilities as representatives of residents, establish whether councillors are entitled to take leave prior to or after the birth or adoption of their child;

AND WHEREAS section 144.1(2) of the Act states that a bylaw established under section 144.1(1) must contain provisions respecting the length of the leave, other terms and conditions of the leave entitlement, and how the municipality will continue to be represented during periods of leave;

AND WHEREAS section 174(2) of the Act provides that a Councillor is not disqualified for absence form all regular meetings for 8 weeks if the absence is in accordance with a bylaw under section 144.1;

AND WHEREAS the Council of the Town of Banff deems it appropriate to establish a bylaw to prescribe maternity and parental leave for elected officials; NOW THEREFORE the Council of the Town of Banff, in the Province of Alberta, duly assembled, ENACTS AS FOLLOWS: 1.0 CITATION

1.1 This bylaw may be cited as the Parental Leave for Elected Officials Bylaw.

2.0 DEFINITION

2.1 In this bylaw:

a) “Act” means the Municipal Government Act, RSA 2000, C. M-26, and

regulations thereunder, and any amendments or successor legislation thereto; b) “Bylaw” means this Parental Leave for Elected Officials Bylaw; c) “Council” means the municipal council of the Town of Banff; d) “Councillor” means a member of Council who is duly elected and continues

to hold office and includes the Mayor; e) “Mayor” means the Chief Elected Official as defined in the Act; f) “Parental Leave” means a period of time during which a Councillor may take

leave prior to or after the birth or adoption of that Councillor’s child, and includes the health-related portion;

g) “Parental Leave Agreement” means a written and signed agreement that outlines the commitments of the parties during the term of a parental leave; and



h) “Town Manager” means the Chief Administrative Officer as defined by the Act.

3.0 GENERAL

3.1 A Councillor is eligible to take Parental Leave: a) in the case of a Councillor giving birth, for a health-related portion of 8 weeks

and up to an additional 18 weeks; and b) in the case of a Councillor not giving birth, for up to 26 weeks.

3.2 If the Mayor takes Parental Leave, any references in this Bylaw to the Mayor shall be

deemed to refer to the Deputy Mayor.

3.3 A resolution of Council is not required to authorize a Parental Leave.

3.4 Notwithstanding Section 3.1, if a pregnancy of a Councillor ends in a miscarriage or stillbirth within 16 weeks of the estimated due date, the Councillor is entitled to the health related portion of Parental Leave and up to and additional 8 weeks of Parental Leave.

3.5 At the discretion of Council and with the support of the majority of Council, an

extension to the approved Parental Leave or a subsequent leave may be granted. 4.0 ABSENCE AND DUTIES

4.1 During the period a Councillor is away on Parental Leave, the remaining Councillors

shall continue to represent the Town at-large in their role of elected officials.

4.2 During a Parental Leave, a Councillor may be absent from all Council and Council Committee meetings, and may enter into a Parental Leave Agreement to make alternative arrangements for any other duties assigned to the Councillor by Council or under the Act, including any responsibilities of the Councillor to residents and for representation of the Town.

4.3 A Councillor, who is on Parental Leave, will not be disqualified from Council for being

absent from Council meeting during their Parental Leave.

4.4 A Councillor on Parental Leave may attend Council, Committee meetings or events at their discretion.

5.0 NOTICE OF LEAVE

5.1 Unless exigent circumstances exist, a Councillor must provide at least 6 weeks notice to the Mayor and the Town Manager that the Councillor intends to take Parental Leave.

5.2 The written notice must include:

a) the start date of the Parental Leave; b) the anticipated length of the Parental Leave;



c) the estimated date of delivery or adoption of the child, or, if the child has already been born or adopted at the time that the written notice under section 5.1 is given, the actual date of the child’s birth or adoption; and

d) if the Councillor was unable to provide 6 week’s written notice, the general nature of the exigent circumstances.

5.3 Upon receiving a notice of Parental Leave and a request for assistance, the Town Manager will assist the Councillor to prepare a Parental Leave Agreement.

6.0 PARENTAL LEAVE AGREEMENTS

6.1 After providing written notice as required by section 5.0, and before commencing

Parental Leave, a Councillor must submit a signed Parental Leave Agreement to the Mayor and Town Manager that includes: a) processes that will be implemented to ensure the Councillor’s constituents are

represented during the Parental Leave; b) any tasks and duties the Councillor intends to continue to perform during all

or part of the Parental Leave; and c) any workplace accommodations requested by the Councillor to balance their

role as a parent with their responsibilities as a Councillor during or following the Parental Leave.

6.2 Each Parental Leave Agreement must be approved by and signed by:

a) The Mayor, agreeing to the terms, conditions, and accommodations set out in

the Parental Leave Agreement; b) The Town Manager, confirming that the Town Manager is able to provide the

accommodations; c) Any Councillor who is accepting responsibilities during the term of the

Parental Leave, agreeing to accept the responsibilities; and d) The Councillor going on Parental Leave, agreeing to the work

accommodations, work distribution and any duties the Councillor will continue to perform, as set out in the Parental Leave Agreement.

6.3 A Councillor may have a Parental Leave Agreement amended following the

requirements and processes of this Section.

6.4 At any time after a written commitment is given to the Mayor and Town Manager until the end of a Parental Leave, any person may request to view the written commitment during regular business hours in the presence of the Town Manager.

7.0 REMUNERATION

7.1 A Councillor on Parental Leave will receive remuneration at 55% of the weekly base

remuneration that the Councillor would have received when not on Parental Leave, up to the current Employment Insurance maximum benefit entitlement.

7.2 In addition, during a health-related portion, the parental leave will be topped up to the full remuneration that the Councillor would have received when not on Parental Leave.



8.0 BENEFITS

8.1 During a Parental Leave, a Councillor has the same entitlement to receive or participate in any benefits program and package, made available by the Town, that the Councillor would have otherwise been entitled to receive or participate in.

8.2 During a Parental Leave, a Councillor will be responsible for paying the full cost of all

benefits, with no contribution form the Town, if the Councillor wished to maintain benefits.

8.3 Notwithstanding section 8.2, during the health-related portion of a Parental Leave, the

Town will pay the Town portion of benefit costs, and the Councillor will pay the Councillor portion that the Town and the Councillor would have paid when not on Parental Leave.

9.0 REVIEW

9.1 Parental Leave for elected officials is to be reviewed during the last year of the term

of each Council.

9.2 Council may request that a committee of public members review Parental Leave for elected officials and bring forward recommendations that would be effective for the newly elected council.

10.0 SEVERABILITY

10.1 If any clause in this Bylaw is found to be invalid, it shall be severed from the remainder

of the Bylaw and shall not invalidate the whole Bylaw.

11.0 ENACTMENT

11.1 This Bylaw comes into force when it receives third reading and is signed by the Mayor and the Town Manager or designates

READ A FIRST TIME this xx day of month, 20xx. READ A SECOND TIME this xx day of month, 20xx. READ A THIRD TIME this xx day of month, 20xx.

SIGNED AND PASSED this ______ day of ______________, 20xx. _______________________

Corrie DiManno Mayor

_______________________

Kelly Gibson Town Manager


Item #: 8.7

Council Notice of Motion: RE: Enforcement of Recent Item #: 8.7 Amendments to Bylaw 377, the Non-Residential Waste Bylaw, and the Lodging Sector Page 1 of 1

NOTICE OF MOTION RE: Enforcement of Recent Amendments to Bylaw 377, the Non-Residential Waste Bylaw, and the Lodging Sector

Presented to: Council Sponsoring Councillor(s): Mayor Corrie DiManno

Date: 2022 May 09 Item #: 8.7

WHEREAS Council, as part of its 2022 April 25 Regular Meeting, passed third reading to Bylaw 464 to amend the Non-Residential Waste Bylaw AND WHEREAS Council had received a request from the lodging section to grant an extension to the enforcement of the new regulations relating to waste reduction: NOW THEREFORE BE IT RESOLVED that Council direct Administration to continue to work collaboratively and in the spirit of education, as opposed to enforcement, with Banff’s lodging sector, until 2023 June, with respect to the enforcement of Bylaw 377, the Non-Residential Waste Bylaw.

Submitted By:

On Original Corrie DiManno, Mayor, Town of Banff
