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Table of Contents1.0 Introduction....................................................21.1 Background of company...........................................2
2.0 Business Overview...............................................32.1 Case study......................................................3
3.0 Strategy Analysis...............................................43.1 Strategy Positioning (SWOT Analysis and PESTLE Analysis)........4
3.1.1 Honda’s SWOT Analysis.........................................43.1.2 PESTLE Analysis...............................................6
3.2 Strategy Option (Generic Strategy and Strategy Clock)...........93.2.1 Porter’s Generic Strategy.....................................9
3.2.2 Bowman’s Strategic Clock.....................................114.0 Functional Strategy............................................12
4.1 Leadership.....................................................124.2 Manufacturing..................................................13
5.0 Recommendation.................................................146.0 Conclusion.....................................................15
7.0 Appendix.......................................................168.0 Reference......................................................17
1
1.0 IntroductionThe purpose to write on this assignment is to mention the
leadership and manufacture problem of Honda according the
article, strategy positioning and option of Honda in industry.
This assignment will show how Honda get effect from the problem
and what is the competitive advantage of Honda in the market.
1.1 Background of companyHonda is a popular brand in industry of automobile and
motorcycles in Japan and the company well known as Japanese
public Multinational Corporation. The current president, CEO &
representative director of Honda are Mr. Takanobu Ito.
Honda was established in September 24, 1948 but it already become
the world’s largest motorcycle manufacturer since 1959 as well as
the world's largest manufacturer of internal combustion engines
which produce more than 14 million internal combustion engines
each year. It also becomes the ranking of 45th in the Global Top
500 Brand Company in 2013.
(World.honda.com, 2013)
2
2.0 Business Overview
2.1 Case studyAt 2nd November 2013, Honda is recalling 344,000 Odyssey minivans
from model of 2007 and 2008 years because of the brake problem
and influence the performance of car’s safety system. This is
because a malfunctioning computer could cause “heavy and
unexpected braking without the driver pressing on the brake pedal
and without illumination of the brake lamps,” automaker informed
the National Highway Traffic Safety Administration.
After the first recall about 183,000 vehicles in March, this is
already the Honda’s second recall this year for same unintended
braking problems with the first recall. There is also a report
posted by Honda on Saturday which is another complaint from
safety agency’s website. They are complaint about the problem of
Honda’s electronic stability control system for purpose of
3
Vehicle Stability Assist which is the assist system of Honda
vehicles.
(Nytimes.com, 2013)
These cases is showing that the leadership and manufacture
control of Honda are really weak performance and cause huge
profit lost for Honda’s company.
4
3.0 Strategy Analysis
3.1 Strategy Positioning (SWOT Analysis and PESTLE Analysis)Strategy Positioning is a key element of any marketing activity.
It infiltrates the entire marketing mix to be at the forefront of
a business' mind as it tries to increase company’s market share
in competitive from others competitor company. (Myers, 2013)
3.1.1 Honda’s SWOT AnalysisThe SWOT analysis is a great tool for understanding and decision-
making for all kinds of situations in business and organizations.
SWOT is an acronym for Strengths, Weaknesses, Opportunities, and
Threats. The SWOT analysis will be a good reference for studying
strategy, position and direction of a company or business
proposition, or any other idea. (Businessballs.com, 2013)
STRENGTH
The strength of Honda is they fully promoting eco-friendly
technology cars in the market according the market trend. Honda
is following the current “saving cost” market trend to introduce
more save fuel car to change customers’ beliefs. There are two
hot model of eco-friendly technology car which is Honda Hybrid
5
and Honda Crz. Honda Crz is helping Honda to win the best car of
the year in Japan and Honda company reputation is getting up
through this news. (HybridCars.com, 2010)
WEAKNESSES
High maintenance fee for Japan car is always the weakness of
Honda. This will influence those consumers to take more
consideration and compare to others brands of car. Second, Honda
has the problem of recall number of cars for brake problem and
this already influence their reputation. It also affect Honda’s
sales drop and increase the manufacture cost when recall the car.
(Usnews.rankingsandreviews.com, 2013)
OPPORTUNITIES
6
After Honda build up their reputation in Asian market, now they
are fully invest in western countries such as UK, UK and other
Europe countries. Honda is invested around 267 million pounds in
Swindon and it's the biggest investment at the site for more than
a decade. (ITV News, 2012)
Honda also develops an Asimo (intelligence robot) in their R&D
department due to technology advance in Japan. Asimo is created
for encourage and inspire young students to study the sciences.
And in the future, ASIMO might help with important tasks like
assisting the old person confined to a bed or a wheelchair. ASIMO
might also save human life when happen dangerous cases like
fighting fires or cleaning up toxic spills. (Asimo.honda.com,
2013)
THREATS
In western country, consumers might feel hard to change their
beliefs from their country brand switch to Japanese brand because
of the exterior and interior design. There is also a lot of
competitors invest hybrid car for current market trend like
7
Toyota Hybrid, Kia Hybrid and etc.
(Usnews.rankingsandreviews.com, 2013)
3.1.2 PESTLE AnalysisPESTLE analysis is the tools used to figure out and relate the
current status and position of an organization to their external
environment and current role. This analysis can be used as a
basis for future planning and strategic management. PESTLE
analysis can be used to provide a context for organization in
future planning and strategic management because the analysis
covers Political, Economic, Social, Technological, Legal and
Environmental factors. (Jiscinfonet.ac.uk, 2013)
POLITICAL FACTORS
The biggest market of Honda in Asian Country, Beijing (China) is
planning to limit the number of car in capital city. This
political issue may influence Honda sales drop because they
couldn’t manufacture more number of cars compare to previously.
(Monitor.co.ug, 2013)
In Malaysia, most of the consumers pay higher pre-tax prices for
cars than anyone else in the world because Malaysia is the second
8
high import car tax country in the world and government is still
not plan to decrease the tax. (Straitstimes.com, 2013)
ECONOMIC FACTORS
The exchange rate of Yen to other currency is not stable always
and it may affect Honda’s marketing plan when set the vehicle’s
price in different country. The economic crisis in 2010 was
brought economic damage to the consumer’s income and this might
decrease their purchase power.
Honda has kept up with this by introducing more eco-friendly
technology cars due to global cost of petrol keep on rising.
These cars will help customer to save money from petrol cost.
SOCIAL FACTORS
Social factors always affect consumer’s need and potential of the
market because social factor include the demographic and cultural
aspects of the external microenvironment.
In some countries, consumers have a strong belief in their local
brand instead of other country brand such as Japanese brand
Honda, Toyota and etc. So, Honda is introducing a sporty eco-
9
friendly technology car which is Honda Crz to switch their
beliefs from local brand to Honda.
In western country, cars product are not too expensive as in
other high tax country. And because of this, consumers are rather
to buy high quality vehicles especially Europe brands like BMW,
BENZ, BENTLY and etc.
Technological factors
Nowadays, most of the drivers are too rely on GPS (Global
Positioning System) to search a location they want to go because
it is more accuracy. Therefore, Honda cars have had to include
Satellite Navigation System in their latest model vehicles.
Honda develop i-vtec engine into their all eco-friendly car
model. The i-vtec engine is one of the Honda’s famous engines
which provide fuel economy, ample torque and clean emissions.
The cost of petrol price is keep increasing in global according
economic factors at above. Therefore, Honda has been engaged in
eco-friendly technology for a better, more sustainable future.
10
LEGAL FACTORS
Due to environment protection law in Europe, every car must meet
the new Euro-V emissions standards which apply throughout the
European Union. If not, no any automobile company can sell their
product in any Europe country. Honda’s sport car, Civic Euro Type
R was failed in Euro-V emissions standards and couldn’t get the
permission to sell in any Europe country. (Autoblog, 2010).
Due to employment laws in UK, UK government has required all the
company working environment must in safe situation. They cover
issues such as training, reporting accidents and the appropriate
of safety equipment to confirm employee are working in safety
environment.
ENVIRONMENT FACTORS
Nowadays, most of the countries are facing global warming of less
petroleum. Those countries of produce petroleum are decrease
their export petroleum to global market and this already affect
the petrol price are keep on raising. Due to this high petrol
11
cost problem, Honda is introducing eco-friendly technology cars
such as Honda Hybrid and Honda Crz to protect global warming.
In some countries, they have different weather and climate in a
year. The change in temperature and weather can cause damage on
cars engine because engine will difficult to start when weather
is cold and engine easy to overheat when weather is hot. So,
Honda had developed different model of engine in different
country according the weather problem.
3.2 Strategy Option (Generic Strategy and Strategy Clock)The purpose of strategy option is to providing clarity and common
understanding of the range of option and the reason to choose a
strategic option based on strategic response. (Mchannigan, 2013)
3.2.1 Porter’s Generic StrategyMichael Porter’s Generic Strategy Model (1980) was created to
show how industries use ‘generic’ business strategies, to gain a
competitive advantage over their competitors. This strategic can
12
be applied to products or services in all organization and
industries. There are three approaches in this strategic which is
"Cost Leadership" (no frills), "Differentiation" (creating
uniquely desirable products and services) and "Focus" (offering a
specialized service in a niche market). (Mindtools.com, 2013)
Cost Leadership Strategy
This approach is used to be the low cost producer in an industry
and provide a level of quality. Company will approach this
strategic when they plan to sell product in average industry
prices to earn higher profit than a competitor or below average
industry prices to gain high market share for long term.
(Mindtools.com, 2013)
Honda already approach this strategic when they launching their
sport design eco-friendly car, Honda Crz. Honda Crz is the first
eco-friendly car in Malaysia which is free charge of car tax.
That is mean the capital of Honda Crz is lower and the price can
be set in cheap if compare to other brand car in same segment. If
compare to Toyota Hybrid, the price of Honda Crz is RM123, 330
but Toyota Hybrid is RM168, 000 since the years of 2010. The
13
features of these 2 car are almost same but the price is already
become the win tool for Honda in industry.
Differentiation Strategy
Companies always use differentiation strategy to make their
product or services become more different and more attractive
than competitors. (Mindtools.com, 2013)
Honda Crz is the first eco-friendly car which is design in sport
coupe (two doors) exterior style. Most of the eco-friendly car
models are design in wide and big square size but low horse power
because the limitation of engine’s technology. These car models
will not attract teenagers because of the low purchase value.
Honda Crz is break the traditional of eco-friendly car which is
provide sport coupe deign, S+ sport driving mode (power up
button), save fuel technology but high horse power. Honda Crz
also wins the 2010 Japan Car of the Year. This will help Honda to
build up their reputation and attract more customers for high
purchase value of Honda Crz.
Focus Strategy
14
Company will use focus strategy when they are trying to decide
develop uniquely low cost or well-specified products for the
market. (Mindtools.com, 2013)
Honda is still concentrated on develop well-specific product for
market according the development of 2009 to 2013 Honda Crz model.
Honda Japan will provide their original car model to Japan car
body-kit company, Murgen Motorsport Company to development new
edition Honda Crz Murgen Edition for sale in higher price but
higher car performance than original model. (FreshnessMag, 2010)
Honda always launching new model or new edition for Honda Crz is
really attractive to teenager market and it will help Honda to
defeat its entire competitor because none of competitor has the
good competitive advantage like Honda used to.
3.2.2 Bowman’s Strategic ClockIf compare to Porter’s Generic Strategies, Bowman strategic clock
is more concentrate competitive advantage in relation to cost
advantage or differentiation advantage. (Marketingteacher.com,
2013)
Differentiation
15
In this situation, Honda Crz is the best car model to represent
its value to customer. Honda Crz had just win 2010 Japan Car of
the Year because of the unique sport coupe car design in eco-
friendly car model and high car performance. Compare to others
competitor eco-friendly car model based on Honda Crz reputation
and car features, Honda Crz is cheaper than the others and it is
more valuable. Cheap price but higher performance than same range
of car models is the winning tool for Honda to gain high market
share in automobile industry.
Focus Differentiation
Honda is coming out for a Honda Civic Euro Type R which is a
sport car version and the main market for this model will be set
in high premium of customer because the price is more than RM250,
000 before tax in Malaysia. This model is very hot sales item at
western country because of its car performance and Japan style
exterior car design.
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4.0 Functional Strategy
4.1 LeadershipThe recall problem is already show weak leadership system in
Honda Company because it happens twice in same year. Based on the
case study at above, first case is happen in March and second
case is happen November with different problem for vehicle.
The first case is already bring a huge unpredicted damage to
Honda Company’s finance and business reputation but Honda still
let the second case happen in same years. This already affect
Honda drop market share industry and it also show the weak
leadership system in Honda. Obviously, Honda didn’t learn the
lesson since first case happen.
Honda is also not taking serious on 22 customer’s complaint about
their Honda Odyssey minivan brake system problem. Honda should
solve the problem as soon as possible when they get the first
information but they didn’t and let second case happen in same
year. Most of the automobile websites had shared this news on
their website and let it become global bad news for Honda
Company. (Nytimes.com, 2013)
17
This global bad news will affect Honda Company reputation to
become worse in western country. Low reputation will influence to
Honda‘s investment in western country especially Honda just
invest about 267million pounds in Swindon and this is the biggest
investment plan of Honda to attack western market. (ITV News,
2012)
4.2 ManufacturingThe manufacture problem is caused by the leadership of Honda
because they not guide the final test for vehicles as well, so
the problem had been happen and it became worse. But the lucky
part is not aware of any accidents or injuries related to the
problem that prompted the current recall. The responsibility of
manufacture department is to make sure every vehicle function
well before it go to market but they didn’t make it.
The first case and second case of recall Honda problematic
vehicles is already prove the manufacture department is not
18
fulfill their duty and most of these model are from the batch of
2007 to 2008 but Honda just realize the problem after a few
years. (Usnews.rankingsandreviews.com, 2013)
Based on figure 1 in appendix, there is a lot of problematic
Honda vehicle in the market. This research has already proved the
quality of manufacture factory and no safety guarantee for
drivers. Honda should refer this to their manufacture department
and find out the main problem in manufacture system like machine
program, technology of machine or human factors. The manufacture
problem will make customer feel no more confidence on Honda and
cost huge profit lost when Honda recall number of cars from
market.
(Hondaproblems.com, 2013)
19
5.0 RecommendationHonda should change their leadership system and take reference on
Volkswagen Group because Volkswagen is already become the leader
of global automobile industry and its reputation in really famous
in any country. Now Volkswagen is become the top car brand in
Asian and Western market. Honda can learn their successful
experience and put into practice to get improvement for their
company performance.
Honda must do a serious investigation to find out the main
problem of the manufacture department. If they found out the
problem, they should solve it as soon as possible and prepare a
good explanation for those car dealer or the drivers.
Honda may build up a new department that concentrates on final
test of product to make sure every last vehicles function well
before it go to market. This will guarantee the quality of the
product and avoid the recall cases are happened again. Honda need
to provide training to managers and technician to keep upgrading
their knowledge so they might working in high working performance
and less mistake.
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6.0 ConclusionBased on the case study above, Honda is facing a serious problem
that will influence their market share in western country. The
manufacture problem is always the main issue that will affect to
customer consideration on purchase vehicles. Honda must implement
some perfect solution in company to solve this problem as soon as
possible before the issue become irreversible. If Honda follow
the recommendation at above, they will get improvement in
industry and perform well in western country again.
21
8.0 Reference1. Asimo.honda.com. 2013. History of ASIMO Robotics | ASIMO
Innovations by Honda. [online] Available at:
http://asimo.honda.com/asimo-history/ [Accessed: 13 Dec
2013].
2. Autoblog. 2010. Emissions regs to kill Honda Civic Type-R in
most of Europe at end of 2010. [online] Available at:
http://www.autoblog.com/2010/08/10/emissions-regs-to-kill-
honda-civic-type-r-in-most-of-europe-at-e/ [Accessed: 13 Dec
2013].
3. Businessballs.com. 2013. free SWOT analysis template and
method, free swot analysis examples. [online] Available
at:
http://www.businessballs.com/swotanalysisfreetemplate.htm
[Accessed: 13 Dec 2013].
4. FreshnessMag. 2010. MUGEN - 2010 Honda CR-Z at SEMA 2010 -
FreshnessMag.com. [online] Available at:
http://www.freshnessmag.com/2010/11/04/mugen-2010-honda-cr-
z-at-sema-2010/ [Accessed: 13 Dec 2013].
24
5. Hondaproblems.com. 2013. Honda Complaints, Recall
Information and Pending Investigations. [online] Available
at: http://www.hondaproblems.com/ [Accessed: 13 Dec 2013].
6. HybridCars.com. 2010. Honda CR-Z Is Award-Winner in Japan,
Dissed in U.S. - HybridCars.com. [online] Available at:
http://www.hybridcars.com/honda-cr-z-award-winner-japan-
dissed-us-28888/ [Accessed: 13 Dec 2013].
7. ITV News. 2012. £267m investment could be confidence boost
for Honda. [online] Available at:
http://www.itv.com/news/west/2012-09-06/267m-investment-
could-be-confidence-boost-for-honda/ [Accessed: 13 Dec
2013].
8. Jiscinfonet.ac.uk. 2013. PESTLE and SWOT analyses - Jisc
infoNet. [online] Available at:
http://www.jiscinfonet.ac.uk/tools/pestle-swot/ [Accessed:
13 Dec 2013].
9. Marketingteacher.com. 2013. Bowman's Strategy Clock.
[online] Available at:
25
http://www.marketingteacher.com/lesson-store/lesson-
bowman.html [Accessed: 14 Dec 2013].
10. Mchannigan, P. 2013. Strategic Options Analysis - an
Overview. [online] Available at:
http://mchannigan.com/strategic-options-analysis-overview/
[Accessed: 14 Dec 2013].
11. Mindtools.com. 2013. Porter's Generic Strategies -
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Available at:
http://www.mindtools.com/pages/article/newSTR_82.htm
[Accessed: 13 Dec 2013].
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cars in the capital city. [online] Available at:
http://www.monitor.co.ug/Business/Auto/Beijing-to-limit-
number-of-new-cars-in-the-capital-city/-/688614/2098496/-/
wa4afbz/-/index.html [Accessed: 13 Dec 2013].
13. Myers, J. 2013. The Definition of "Positioning
Strategy" in Marketing | eHow. [online] Available at:
http://www.ehow.com/info_8273086_definition-positioning-
strategy-marketing.html [Accessed: 13 Dec 2013].
26
14. Nytimes.com. 2013. Log In - The New York Times.
[online] Available at:
http://www.nytimes.com/2013/11/03/automobiles/344000-
minivans-recalled-by-honda-for-brake-problem.html?_r=1&
[Accessed: 13 Dec 2013].
15. Straitstimes.com. 2013. Malaysia minister rules out cut
to tax on new cars. [online] Available at:
http://www.straitstimes.com/breaking-news/se-asia/story/mala
ysia-minister-rules-out-cut-tax-new-cars-20130624 [Accessed:
13 Dec 2013].
16. Usnews.rankingsandreviews.com. 2013. Honda Recalls
344,000 Odyssey Minivans for Brake Issues | U.S. News Best
Cars. [online] Available at:
http://usnews.rankingsandreviews.com/cars-trucks/best-cars-
blog/2013/11/
Honda_Recalls_344000_Odyssey_Minivans_for_Brake_Issues/
[Accessed: 13 Dec 2013].
27
17. Usnews.rankingsandreviews.com. 2013. Best Hybrid Cars
Rankings | U.S. News Best Cars. [online] Available at:
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Hy
brid-Cars/ [Accessed: 13 Dec 2013].
18. World.honda.com. 2013. Honda Worldwide | Corporate
Profile | Company Overview. [online] Available at:
http://world.honda.com/profile/overview/ [Accessed: 13 Dec
2013].
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